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Guestroom, Zao Plaza Hotel in Yamagata
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Zao Plaza Hotel
Zao Plaza Hotel
Entrance, Zao Plaza Hotel in Yamagata
Entrance, Zao Plaza Hotel in Yamagata

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8.5

Excellent

61 reviews

61 reviews

View1
Housekeeping1
See map
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Excellent for walking
Parking
FREE
Walkable places
Zao Hotspring
70 m
Best Rental Pro Shop
80 m
Chorori
140 m
Sugawa Onsen Shrine
150 m
Onsen Ski Lift 2
170 m
Popular landmarks
Yamagata Zao Onsen Ski Resort
3.0 km
Frost Covered Trees of Zao
3.4 km
Bunshokan
10.8 km
Kajo Central
10.8 km
Mogami Yoshiaki Historical Museum
10.9 km
Closest landmarks
Zao Onsen Tourist Information Center
400 m
ZAO Center Plaza
470 m
Sakazuki Lake
480 m
Zao Juhyo Festival
560 m
Zao Chuo Rope Way
580 m

Zao Plaza Hotel

Zao Onsen 2, Zao, Yamagata, Japan, 990-2301 - See map

Experience a perfect ryokan stay here at Zao Plaza Hotel. Conveniently situated in the Zao part of Yamagata, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

150 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Hot spring bath

Daily housekeeping

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Eco & Adventure
Hiking
Skiing
Facilities

Car park

Free Wi-Fi in all rooms!

Luggage storage

Wi-Fi in public areas

Family room

Vending machine

Daily housekeeping

Car park [nearby]

Your dates are popular among travelersUsers are booking a place in Yamagata every 5 minutes on Agoda.com
Value for money8.4
Location rating8.8
Nearest airportYamagata Airport (GAJ)
Distance to airport26.9 km

Rooms available at Zao Plaza Hotel

Room Selected at Check-In
...
  • Room size: 13 m²/140 ft²
  • Shower and bathtub
  • 5 futons or 2 single beds
Enter dates to see prices
Japanese-Style Room (10tatami)
...
  • Room size: 18 m²/194 ft²
  • Shower and bathtub
  • 5 futons
Enter dates to see prices
Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
Enter dates to see prices
Twin Room
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese-style Room *Has bath
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 5 futons
Enter dates to see prices
Japanese Style Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
Enter dates to see prices
Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices
Japanese-Style Room
...
  • Room size: 17 m²/183 ft²
  • Non-smoking
Enter dates to see prices
Western Style Room
...
  • Room size: 22 m²/237 ft²
  • 2 single beds
Enter dates to see prices
Japanese Style Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices

Frequently asked questions

What kind of non-water sports and outdoor activities are readily available at Zao Plaza Hotel?

Zao Plaza Hotel features non-water sport and outdoor activities such as hiking trails, and skiing for you to get your exercise in while lounging here.

Is car parking available at Zao Plaza Hotel?

Zao Plaza Hotel has car park nearby free of charge for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Zao Plaza Hotel?

Zao Plaza Hotel's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How long do guests typically stay at Zao Plaza Hotel?

Verified past guests that have stayed at Zao Plaza Hotel had an average nightly stay of 1 night at this property.

What do past travelers love most about Zao Plaza Hotel?

Verified guests that stayed at Zao Plaza Hotel have given this property a rating of 9.308 for its excellent service as the main highlight for their stay.

What is the verified guest review consensus about Zao Plaza Hotel's food?

71.0% of our verified visitor assessments have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Zao Plaza Hotel down in the review.

What is the average rating that past Solo travelers' have given to Zao Plaza Hotel?

Past solo travelers that have stayed at this property have given Zao Plaza Hotel an average rating of 8.7. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Zao Plaza Hotel?

Verified couple travelers that have stayed at this property have given Zao Plaza Hotel an average rating of 8.2. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What are popular destinations close to Zao Plaza Hotel?

Zao Plaza Hotel’s location in the Zao neighborhood puts it close to recognized destinations including Yamagata Zao Onsen Ski Resort.

What time is check-in and check-out at Zao Plaza Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

What is the closest airport to Zao Plaza Hotel?

The nearest airport to Zao Plaza Hotel is Fukushima Airport, 105.0 km away.

See map

Explore the neighborhood

What people love about Zao Plaza Hotel

  • 10

    Exceptional
    Cleanliness

    "Hotel is clean."

    Yuli

    |

    February 6, 2023

  • 9.2

    Exceptional
    Staff 

    "Japanese type room is very nice with good view window and nice staff to help everything."

    Boonsert

    |

    March 23, 2023

  • 10

    Exceptional

    "Hot spring and dishes are good."

    Yuli

    |

    February 6, 2023

Overall rating:

8.5

Excellent
61 reviews
Cleanliness
8.7
Facilities
8.5
Location
8.8
Read all reviews >
More about Zao Plaza Hotel

More about Zao Plaza Hotel

Just a 1-minute walk from Uwanodai Ski Resort, Zao Plaza Hotel features free WiFi and ski storage. Zao Onsen Bus Terminal is an 8-minute walk away, and free pick-up shuttles are provided when called from the terminal. The hotel boasts indoor and open-air hot spring baths where guests can unwind. Drinks vending machines are available on site, and ski equipment can be requested for a fee. Fitted with tatami (woven-straw) flooring and traditional futon bedding, each room at Plaza Hotel Zao has a TV and a fridge. An electric kettle with tea leaves is also provided. The hotel is a 30-minute drive from JR Yamagata Station. Zao Ropeway is a 4-minute drive away. Lake Okama can be reached within a 50-minute drive. On-site restaurant Wing offers Japanese dinner featuring seasonal dishes including Beef shabushabu hot pot. Japanese breakfast is also served at the restaurant.

Show less

Amenities and facilities

Excellent
Facilities

8.5

Languages spoken
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Garden
  • Hiking
  • Massage
  • Skiing
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Guest rooms seal after sanitization
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
Dining, drinking, and snacking
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Heating in public area
  • Luggage storage
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Fire extinguisher
  • Pets allowed
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
Available in all rooms
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Location

Zao Onsen 2, Zao, Yamagata, Japan, 990-2301
Excellent
Location

8.8

Airports
  • Yamagata Airport (GAJ)
    26.9 km
  • Sendai Airport (SDJ)
    45.6 km
Public transportation
  • ZAO Sky Cable
    130 m
  • Zao Ropeway
    930 m
Hospital or clinic
  • Yamagata University Hospital
    8.4 km
Cash withdrawal
  • ATM
    320 m

What's nearby

Popular landmarks
  • Yamagata Zao Onsen Ski Resort
    3.0 km
  • Frost Covered Trees of Zao
    3.4 km
  • Bunshokan
    10.8 km
  • Kajo Central
    10.8 km
  • Mogami Yoshiaki Historical Museum
    10.9 km
  • Yamagata Kyodokan
    11.0 km
  • Yamagata castle
    11.1 km
  • Kajo Park
    11.2 km
  • Yamadera Basho Museum
    16.0 km
  • Risshaku-ji Temple
    16.3 km
Nearby landmarks
  • Zao Hotspring
    70 m
  • Best Rental Pro Shop
    80 m
  • ZAO Sky Cable
    130 m
  • Chorori
    140 m
  • Sugawa Onsen Shrine
    150 m
  • Onsen Ski Lift 2
    170 m
  • Onsen Ski Lift 3A
    260 m
  • Zao Onsen Tourist Information Center
    400 m
  • Zao Onsen Ski Resort
    410 m
  • Zao Souvenir Center Marushichi
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until19:00
  • Check-out until10:00

Property announcements

Please inform Zao Plaza Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. To use the property's free shuttle, call upon arrival at Zao Onsen Bus Terminal. Contact details can be found on the booking confirmation. Please note that restaurants around the area are limited and may close early in the evening. Dining options may be difficult to find after 19:00.

Reviews of Zao Plaza Hotel from real guests

Provided by verified guests of Agoda
8.5
Excellent
Cleanliness8.7
Facilities8.5
Location8.8
Service9.4
Value for money8.4
High score for Yamagata
Rating
9+ Exceptional (14)
8-9 Excellent (1)
7-8 Very Good (0)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (4)
Jun - Aug (2)
Sep - Nov (1)
Dec - Feb (12)
Showing 19 verified guest comments
10.0
Exceptional
Yuli from Taiwan
Group
Stayed 4 nights in January 2023

Good experience”

Close to the 上之台 ropeway station. Hot spring and dishes are good. Hotel is clean. Highly recommended.

Reviewed February 06, 2023

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9.6
Exceptional
Eric from Indonesia
Solo traveler
Room Selected at Check-In
Stayed 1 night in December 2022

Old hotel near the gondola”

An old hotel (in a good way) with pretty charming neighborhood and is just couple meters away from the gondola.. it's not exactly ski-in ski-out but it's the closest thing to it. Breakfast and dinner is properly japanese. Once you arrived at Zao bus station, make a call to the hotel so they can pick you up. I tried finding the hotel phone number and can't find it and it's a hard long walk in the snow to get to where the hotel is.

Reviewed January 09, 2023

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6.8
Good
Kok from Singapore
Couple
Mountain View Japanese-Style Room
Stayed 2 nights in December 2022

Good”

Nice onsen hotel with good services

Reviewed December 29, 2022

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5.6
chatsaran from Thailand
Family with teens
Mountain View Japanese-Style Room
Stayed 1 night in December 2022

Above average”

Onsen is not good. It's very small and does not have shower zone and amenities. Public baht is dirty. Location is good and near ski lift. Staffs are helpful.

Reviewed December 29, 2022

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10.0
Exceptional
Hsu from Singapore
Solo traveler
Room Selected at Check-In
Stayed 2 nights in December 2017

Very good location and services provided.”

Very good location as it is juz beside a ski centre with a ski school. The hotel staffs are very friendly and helpful. I enjoyed the 2 onsens so much. Great experience for me to try their open air onsen on a winter snowing day haha. One of the service provided that shocked me is they will drive you anytime to anywhere in Zao Area. I appreciate that so much. This Zao Trip is the great highlight of my japan trip!

Reviewed December 23, 2017

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9.2
Exceptional
Boonsert from Thailand
Family with teens
Japanese-Style Room (10tatami)
Stayed 2 nights in March 2023

Exceptional”

Japanese type room is very nice with good view window and nice staff to help everything. Boo,Thailand

Reviewed March 24, 2023

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9.2
Exceptional
YUJI from Japan
Group
Stayed 1 night in June 2022

ホスピタリティ”

フロント、電話した方、レストランの方全てが良かったです。 ありがとうございました。

Reviewed June 18, 2022

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10.0
Exceptional
Pimchanok from Thailand
Group
Standard Mountain View Japanese-Style Room
Stayed 1 night in March 2018

โรงแรมเล็กๆ ที่น่าพัก”

ห้องพักกว้าง การบริการดี อาหารอร่อย

Reviewed April 07, 2018

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10.0
Exceptional
Shu from Taiwan
Solo traveler
Mountain View Japanese-Style Room
Stayed 1 night in May 2023

Exceptional”

服務人員非常親切友善^_^

Reviewed May 30, 2023

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9.6
Exceptional
Anna from Hong Kong SAR, China
Solo traveler
Japanese-Style Room (10tatami)
Stayed 1 night in February 2023

Exceptional”

員工服務非常好,感謝在寒冷天氣送我到藏王纜車站,之後還給我名片說離開時可以隨時到對面商店找工作人員代打電話通知接送,十分貼心!

Reviewed May 25, 2023

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9.2
Exceptional
WEI from Taiwan
Solo traveler
Japanese-style room (Futon) -Non-smoking
Stayed 1 night in October 2019

Exceptional”

房間超大超讚,如果是冬天來看著窗外白雪紛飛的樣子一定超美 還有提供給酒鬼的冰啤酒冰箱 大眾池也很不錯,不過窗戶太高太悶,露天池有點簡陋,但也不錯 晚餐還不錯、早餐自助吧 因為藏王沒有很大,離那些景點都還近的,剛到車站可以打電話請他們來接,離開如果有順便也會幫忙送去車站

Reviewed October 24, 2019

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9.6
Exceptional
Chak from Hong Kong SAR, China
Group
Mountain View Japanese-Style Room
Stayed 1 night in February 2019

溫泉很棒”

有車接送附近滑雪場跟巴士站 員工的服務態度很好

Reviewed March 09, 2019

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10.0
Exceptional
ICHING
Family with teens
Standard Mountain View Japanese-Style Room
Stayed 2 nights in January 2019

服務周到又親切”

就在滑雪場旁邊,附近就有雪具出租店,飯店也能提供各個纜車站的接駁服務,本來要坐計程車去藏王山麓纜車站,飯店櫃檯就主動告知可以提供接駁服務,真貼心!連住兩晚的晚餐菜色也不同,第一天是日式料理定食,第二晚是壽喜鍋,都很好吃!

Reviewed February 01, 2019

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2.4
li from China
Business traveler
Others -Non-smoking
Stayed 1 night in June 2023

晚餐,早餐非常差,是我吃过最差的。”

1,吃过最差的早餐,全部是腌菜萝卜,最廉价的食材,厨艺也不好,真是“惊喜万分”。2,晚餐也做的也不好吃,真的是失望至极。 3,泡汤的地方连洗澡的沐浴露,洗发水都没有,而且连洗澡喷头都是坏的,直接写故障中,这家日本客栈也是醉了,第一次遇到这样的。很是后悔来这家。

Reviewed June 18, 2023

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6.4
Good
Kwan from Hong Kong SAR, China
Family with teens
Stayed 1 night in January 2023

服務一流”

位置較偏但酒店會安排車接送,無論接待、餐飲服務都很好,早預訂房間安排理想房大、觀景正

Reviewed January 31, 2023

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10.0
Exceptional
Tzu from Taiwan
Couple
Mountain View Japanese-Style Room
Stayed 2 nights in February 2023

Great value for money”

Comfortable room, dinner with different menu for two days, great 24-hour open-air hot spring, very close to the ski resort, and very friendly hotel staff. Highly recommended hotel that I would love to stay at again!

Reviewed April 16, 2023

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10.0
Exceptional
Yahsuan from Taiwan
Group
Standard Mountain View Japanese-Style Room
Stayed 1 night in February 2023

超棒”

很舊日式風。溫泉超讚的。會再住~

Reviewed March 29, 2023

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9.6
Exceptional
YULIN from Taiwan
Couple
Room Selected at Check-In
Stayed 1 night in December 2018

熱情的服務”

飯店人員從上到下都非常熱情,這是我對這飯店印象最深刻的!!

Reviewed January 08, 2019

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8.4
Excellent
WU from Taiwan
Solo traveler
Room Selected at Check-In
Stayed 2 nights in March 2018

離上之台滑雪場超近”

門口上方就是上之台雪場,旁邊有雪具租用店較雪場內便宜,飯店有提供租雪具及lift的折價卷,滑雪很方便。飯店日式早餐還不錯,有室內露天溫泉各一,最喜歡室外露天溫泉,超舒服。飯店人員很親切,有一、二個較年輕的人員會說簡單的英文。

Reviewed March 22, 2018

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