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The Yama Hotel Phuket (SHA Plus+)
The Yama Hotel Phuket (SHA Plus+)
The Yama Hotel Phuket (SHA Plus+)
The Yama Hotel Phuket (SHA Plus+)
The Yama Hotel Phuket (SHA Plus+)
The Yama Hotel Phuket (SHA Plus+)
The Yama Hotel Phuket (SHA Plus+)

Removed from saved list

8.4

Excellent

1,318 reviews

1,318 reviews

Housekeeping54
View24
Breakfast21
See map

7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Big Buddha Phuket 900 m
Kata Beach 1.2 km
Karon Beach 1.9 km
Chaithararam Temple (Wat Chalong) 4.2 km
Nai Harn Beach 4.7 km
Freedom Beach 7.0 km
Patong Beach 7.6 km
Jungceylon Shopping Center 8.1 km
Bangla Road 8.3 km
Phuket FantaSea 15.4 km
Nearby landmarks
Santosa Wellness Center 320 m
Wat Kitti Sangkaram 410 m
Fitness o9n 2nd Floor 810 m
Chang Gym 840 m
Phuket Big Buddha 900 m
Big Buddha Phuket 900 m
Big Buddha 930 m
Becare Medical Clinic 970 m
Macro 990 m
9Minimarkt 1.0 km
Newly renovated
2021

The Yama Hotel Phuket (SHA Plus+)

5 Patak Soi 2, Kata, Phuket, Thailand, 83100 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kata part of Phuket, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bangla Road. Rated with 4 stars, this high-quality property provides guests with access to restaurant and outdoor pool on-site.

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Highlights

890 meters to Big Buddha Phuket

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money8.8
Distance to city center15.0 km
Location rating7.0
Nearest airportPhuket International Airport (HKT)
Distance to airport32.4 km

Rooms available at The Yama Hotel Phuket (SHA Plus+)

Exceptional
Room comfort & quality

9.2

Superior Sea View Double Or Twin
...
  • Room size: 32 m²/344 ft²
  • Partial sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Sea View With Balcony
...
  • Room size: 41 m²/441 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Superior Mountain View Room
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Double Room with Pool Access
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Family Room
...
  • Room size: 41 m²/441 ft²
  • Mountain view
  • 2 single beds and 1 king be...
Enter dates to see prices
1-Bedroom Executive Sea View Suite
...
  • Room size: 63 m²/678 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Deluxe Pool Access Room
...
  • Room size: 32 m²/344 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 63 m²/678 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
Family Triple
...
  • Room size: 41 m²/441 ft²
  • Nature view
  • 1 single bed and 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Yama Hotel Phuket (SHA Plus+) have a hot tub?

The Yama Hotel Phuket does not have a hot tub.

What time is check-in and check-out at The Yama Hotel Phuket (SHA Plus+)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The hotel also offers 24-hour check-in.

How do I get to The Yama Hotel Phuket (SHA Plus+)?

The Yama Hotel Phuket (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 950 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Yama Hotel Phuket (SHA Plus+) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Yama Hotel Phuket (SHA Plus+) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Yama Hotel Phuket (SHA Plus+)?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Yama Hotel Phuket (SHA Plus+). Asian breakfast is available for guests. There's an additional charge of 250 THB for adults and 125 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Yama Hotel Phuket (SHA Plus+)?

The Yama Hotel Phuket (SHA Plus+) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Yama Hotel Phuket (SHA Plus+)?

Your special occasion or event can be hosted at the The Yama Hotel Phuket (SHA Plus+)'s venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as private events can be hosted at The Yama Hotel Phuket (SHA Plus+). Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at The Yama Hotel Phuket (SHA Plus+)?

On-site venues and convenient event services make The Yama Hotel Phuket (SHA Plus+) an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 70 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Yama Hotel Phuket (SHA Plus+)?

The Yama Hotel Phuket (SHA Plus+) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Yama Hotel Phuket (SHA Plus+)?

The Yama Hotel Phuket (SHA Plus+) is located in Kata, famous for good restaurants such as Hua-soi, Kata Boutique Restaurant and Pomodoro Pizza Restaurant.

What popular shopping places are close to The Yama Hotel Phuket (SHA Plus+)?

Shopping options in The Yama Hotel Phuket (SHA Plus+)’s Kata neighborhood include SC Plaza Kata.

What are popular attractions near The Yama Hotel Phuket (SHA Plus+)?

The Yama Hotel Phuket (SHA Plus+) is located in Kata area, which is famous for attractions such as Big Buddha Phuket, Surf House Phuket - Kata Beach and Santosa Wellness Center.

What popular beaches are close to The Yama Hotel Phuket (SHA Plus+)?

The Yama Hotel Phuket (SHA Plus+) is located in the Kata area, which includes Kata Beach.

What popular natural sightseeing spots are close to The Yama Hotel Phuket (SHA Plus+)?

The Yama Hotel Phuket (SHA Plus+) is located within Kata, which makes it conveniently close to natural sights including Rumblefish Adventure, Surf House Phuket and Pointer Stone.

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See map

Explore the neighborhood

What people love about The Yama Hotel Phuket (SHA Plus+)

  • 10

    Exceptional
    Staff 

    "Hotel is superb , highly recommend, room is clean and staff were very helpful and friendly."

    LIM

    |

    August 6, 2022

  • 8.4

    Excellent
    Spaciousness

    "Room was big and view was beautiful."

    Susan

    |

    August 5, 2022

  • 9.6

    Exceptional
    Staff 

    "Staff very gentle and polite."

    Nong

    |

    July 15, 2022

Property ranking|Compared to 3,614 Phuket properties
See all rankings
Room comfort score
9.2/10
Value for money score
8.8/10
Service score
8.9/10
Cleanliness score
8.8/10
Better than
98
%
of Phuket properties
Better than
92
%
of Phuket properties
Better than
92
%
of Phuket properties
Better than
92
%
of Phuket properties
Overall rating:

8.4

Excellent
1,318 reviews
Cleanliness
8.8
Facilities
8.6
Location
7.0
Read all reviews >
What travelers say they love:
Dear Agoda Team, I had such a wonderful stay at this place.
Hemant from India
Solo traveler
More about The Yama Hotel Phuket (SHA Plus+)

More about The Yama Hotel Phuket (SHA Plus+)

The Yama Hotel Phuket (SHA Plus+)

Never miss a single attraction in Phuket when staying at The Yama Hotel Phuket (SHA Plus+). Getting around in Phuket is easy when staying at this hotel, strategically placed right in the heart of the city.
Have a hassle-free trip while enjoying the services and amenities offered by The Yama Hotel Phuket (SHA Plus+). Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi, car hire and shuttle services provided by the hotel make exploring Phuket even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at The Yama Hotel Phuket (SHA Plus+) thanks to the hotel's laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at The Yama Hotel Phuket (SHA Plus+) from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at The Yama Hotel Phuket (SHA Plus+) even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at The Yama Hotel Phuket (SHA Plus+) begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. For the ultimate convenience, you can even have groceries delivered to your room at The Yama Hotel Phuket (SHA Plus+), with their exclusive service.
Recreational facilities at The Yama Hotel Phuket (SHA Plus+) are designed for escape and relaxation. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

The Yama Hotel Phuket (SHA Plus+) is the perfect spot to explore Phuket's fascinating cultural sights and attractions. Enjoy the simple pleasures of an oceanside getaway, with Patong Beach located 8.4 km away, where you can turn a good day into a great one with a sea view. Don't forget to stop by Big Buddha Phuket located 890 m away, where everyone who visits Phuket wants to have their photo taken.


Reasons to stay here

Facilities at this hotel are rated higher than 93% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 98% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Swimming Pool

41 mentions

Breakfast

32 mentions

Beach

30 mentions

Housekeeping

27 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Pool facilities
  • Pool with view
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Fruits/snacks
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Elevator
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Coffee/tea machine
  • Complimentary drinking water
  • Hair dryer
  • Mini bar
  • Non-smoking
  • Phone
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wake up call
  • Wi-Fi
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Senzees Restaurnat

  • Cuisine: Asian, International, Thai
  • Menu: Buffet, A-la-carte
Location
5 Patak Soi 2, Kata, Phuket, Thailand, 83100
Good
Location

7

Airports

  • Phuket International Airport (HKT)
    32.4 km 1.0 hour drive
  • Krabi International Airport (KBV)
    80.2 km 3.0 hour drive

Public transportation

  • Phuket Town Local Bus Station (Terminal 1).
    11.8 km
  • Phuket Bus Terminal 2
    14.4 km

Hospital or clinic

  • Becare Medical Clinic
    970 m

Shopping

  • Jungceylon Shopping Center
    8.1 km

Convenience store

  • Family Mart
    190 m 12 min drive

Cash withdrawal

  • ATM
    170 m 12 min drive
What's nearby

Popular landmarks

  • Big Buddha Phuket
    900 m
  • Kata Beach
    1.2 km
  • Karon Beach
    1.9 km
  • Chaithararam Temple (Wat Chalong)
    4.2 km
  • Nai Harn Beach
    4.7 km
  • Freedom Beach
    7.0 km
  • Patong Beach
    7.6 km
  • Jungceylon Shopping Center
    8.1 km
  • Bangla Road
    8.3 km
  • Phuket FantaSea
    15.4 km

Nearby landmarks

  • Santosa Wellness Center
    320 m
  • Wat Kitti Sangkaram
    410 m
  • Fitness o9n 2nd Floor
    810 m
  • Chang Gym
    840 m
  • Phuket Big Buddha
    900 m
  • Big Buddha Phuket
    900 m
  • Big Buddha
    930 m
  • Becare Medical Clinic
    970 m
  • Macro
    990 m
  • 9Minimarkt
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until22:00

Getting around

  • Airport transfer fee950 THB
  • Distance from city center15.0 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)250 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 102
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2021

Parking

  • Daily parking fee0 THB

Reviews of The Yama Hotel Phuket (SHA Plus+) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.6
Location7.0
Room comfort and quality9.2
Service8.9
Value for money8.8
High score for Phuket
Rating
9+ Exceptional (341)
8-9 Excellent (208)
7-8 Very Good (175)
6-7 Good (54)
<6 Below Expectation (66)
Time of the year
Mar - May (218)
Jun - Aug (180)
Sep - Nov (208)
Dec - Feb (238)
All guests (1,318)
All room types
All languages

Show reviews that mention 

Showing 844 verified guest comments
12345
9.2
Exceptional
Gwen-Lyn from Malaysia
Couple
Superior Mountain View Room
Stayed 3 nights in November 2018

Thoughtful Management and Staff”

Was on vacation with my bf during his birthday and i've book The Yama Hotel for 3 nights in Phuket. Rooms were clean and cozy. Nice balcony filled with water and pool chairs as well beautiful lighting at night. Good concept that i've nv encounter in other hotels. On the day of my bf's birthday, the staff gave my bf a surprise cake during breakfast. That's really thoughtful of them as i was thinking of how to get a cake without him noticing. I did not mentioned anything to the staff regarding his birthday and reservation was made under my name. I guess they must hv noticed it when we show them our passport during check in. Its a nice place to stay. Facilities are superb even with a 24 hours gym (nv really hv the time to use those facilities tho). However, the hotel is a bit far from town and beaches but they do have free shuttle service to beaches. Quiet and peaceful sleeps as the hotel is far from nightlife. Overall, it's a really good and nice place to stay for a relaxing holiday.

Reviewed November 18, 2018

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9.6
Exceptional
Nurashima from Singapore
Couple
Superior Mountain View Room
Stayed 2 nights in March 2017

Great hotel, friendly staff, nice view to wake up to, cool feet pool balcony, good location”

Staff very friendly, upgraded us to the cool pool for feet at the balcony, bed is nice and room is just awesome. Cons, breakfast is not a good spread, halal and pork are mixed in menu. Rent a bike at 300baht if ure confident to go around so its easier for u to go to the shops. With bike 5-8mins ride, walk will take 20mins and have to pass by dark places to the hotel. Muslim food!! Those who are strict eaters like myself... there are only 2 purely no alcohol restaurant in Kata area, exit from yama hotel turn right, aft u pass by a gold cow statue on the right side... u will see "Muslim food" sign Overall i would stay again in this hotel cz its awesome just tht the area is not muslim friendly

Reviewed March 13, 2017

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10.0
Exceptional
Darrell from United States
Couple
Deluxe Sea View With Balcony
Stayed 6 nights in January 2015

First Thailand Trip”

We enjoyed the personal service most of all. The staff knew our names and helped us arrange anything we wanted. The breakfast buffet was fantastic and the area was quiet.

The staff knew our names when we walked into the lobby on the first morning. We were probably the only guests arriving at 6:30 AM that day, but this showed that they were paying attention and going the extra mile. We received a personal greeting each time we passed an employee, and every encounter with staff was accompanied by a friendly smile. Eggs were made to order on the breakfast buffet, which had great variety. The pool was beautiful and relaxing with an elegant design. The hotel supplied towels for our excursions and even offered a hat to my wife for the beach. Anything we needed could be arranged through the front desk, and they were happy to help us have a memorable stay in Phuket. We would definitely return to Eastin Yama and recommend a stay there for people looking for a hotel with great service. The hotel is not in walking distance of the beach, which gave it a very quiet and restful atmosphere. There is a shuttle to go to the beach. We rented a scooter with help from the front desk (delivered to the hotel) and enjoyed touring around.

Reviewed January 27, 2015

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9.7
Exceptional
Keverne from South Africa
Couple
Stayed 2 nights in January 2015

Great hotel and best staff in Thailand!”

The staff, breakfast and rooms

Our stay was awesome. The staff were the friendliest we had in all the five destinations we stayed in, in Thailand. They were super friendly and willing to help no matter what. The rooms are amazing and very clean. Breakfast was great and the view from the pool is breathtaking. I can't fault Eastin Yama Hotel Phuket on anything. Had a great time there.

Reviewed February 16, 2015

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9.2
Exceptional
Sean from Singapore
Couple
Superior Mountain View Room
Stayed 3 nights in December 2018

Fantastic resort but not for the location ”

The Yama hotel staff are really friendly and helpful with any queries that we have. We got a free upgrade to a seaview suite as well. The only thing that leaves much to be desired is the location. Either rent a car or a bike if you are intending to stay here. The hotel only provides an hourly shuttle bus to Kata beach (2-way) and the last shuttle is at 16:00hours. Other than the location, everything was great!

Reviewed December 18, 2018

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9.6
Exceptional
Margaretha from Indonesia
Solo traveler
Superior Mountain View Room
Stayed 2 nights in May 2017

Awesome Hotel”

I had amazing time staying at The Yama Hotel Phuket. I traveled solo over the weekend, i was afraid for the accomodation and stuffs but then their staff was very helpful to accomodate everything i need. I recommend this hotel to everyone especially a solo traveller like me. Thank you!

Reviewed May 22, 2017

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Thank you for staying with us, we appreciate your feedback.

Responded December 15, 2017
The Yama Hotel Phuket (SHA Plus+)
9.3
Exceptional
Anwipa from Thailand
Group
Superior Sea View Double Or Twin
Stayed 2 nights in November 2015

Very pleasant stay. Sure we will be back again!”

Excellent staff's hospitality. Spacious and clean room. Comfortable bed.

Hotel staffs, everyone makes our stay very pleasant with their service minded and friendliness. Room is clean, spacious and comfortable. Breakfast is good. Hotel is on the hill, not in walking distance to the beach, but hotel provides free shuttle service on fixed schedule. There is no restaurant or minimart nearby. Overall we are very happy with Eastin Yama Phuket.

Reviewed November 29, 2015

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8.8
Excellent
Roxanne from South Africa
Group
Superior Mountain View Room
Stayed 2 nights in November 2017

Excellent”

Unfortunately we only spent 2 nights at the Yama Hotel. The hotel itself is immaculate and we truly enjoyed our stay here. Situated about 15min from the Kata Beach, there were several free shuttle rides scheduled during the day for the guests. You are quite far from anything else though in terms of location, getting to and from areas such as Patong was quite pricy....

Reviewed November 22, 2017

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Dear Roxanne, Thank you for spending your recent holiday with us. We are glad to hear that you enjoyed your stay with us. Because, our location is away from the crowd so it is quiet which is so good for getaway. We are looking forward to seeing you again. Best Regards, The Yama Hotel Phuket

Responded November 24, 2017
The Yama Hotel Phuket (SHA Plus+)
8.3
Excellent
SEOW from Singapore
Couple
1-Bedroom Executive Sea View Suite
Stayed 4 nights in August 2015

nice hotel with great facility”

Hotel rooms were spacious, clean & comfy ... swimming pool is very nice, with jacuzzi & very peaceful as is not crowded most of the time. staffs were very friendly and always have a smile..

I book a suite with sea view room for 5d4n stay.. when I arrived, the staff were very welcoming & what surprise me was we were check in directly in our room which I think that was great. The hotel facilities were good, room was spacious & comfy. But the Sea view is actually not that near from our hotel view but was happy with the balcony too.. The locations of the hotel is slightly uphill and there isn't any mart nearby at all so you have to take transport out and shop all your stuffs together to save trip. The hotel provides shuttle bus to kata beach and they have 3 timing per day but I was pretty upset that they say that have a pick up at 6.15pm but they did not turn up, after I clarify with one of the lobby staff , he claims there is maybe I have missed it. Well.. just upset me a little .. The hotel itself, they provides massage service as well, price is similar as kata beach area but I've yet to try though.. They have some deals on certain days for dinner in their restaurant.. The breakfast are just average, is almost the same every day. But the staffs there are very friendly & helpful most of the time.. overall, if u are someone who just want to have a relax trip and staying indoor most of the time, I would strongly recommend this hotel. But if u chose to have a more lively days especially such as night life .. would recommend u not to stay in kata area ..

Reviewed September 04, 2015

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8.4
Excellent
Wai from Singapore
Couple
Superior Sea View Double Or Twin
Stayed 2 nights in October 2017

A Great Stay with Yama ”

My stay at Yama Hotel was excellent! I love the lobby layout and our room was beautifully designed with a tinge of orientalist flair. Room is very clean and spacious. Balcony was great as it was facing the scenic Kata Beach and the surrounding greens! Breakfast was pretty ordinary but acceptable. Only negative side about the hotel is the location. It’s pretty far from the beach and they should have increase the frequency of the Free tuktuk service. Thanks for a great stay!

Reviewed October 30, 2017

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Dear Wai, Thank you for staying with us and for the review of your recent stay. We are glad to hear that you had a great stay here. We have 3 times shuttle service per day and we are around 10 mins from Kata beach. Thank you again for your appreciation in our services and facilities. We are looking forward to seeing you again. Best Regards, The Yama Hotel Phuket

Responded October 31, 2017
The Yama Hotel Phuket (SHA Plus+)
9.2
Exceptional
Annita from Australia
Family with young children
Stayed 3 nights in April 2017

Fabulous location if you have your own transport”

Our check in as a family of 8 was a little slow. Reception tried to get us to pay for a suite but the 2 mountain view rooms with an extra bed were large and spacious and more than sufficient. Everything was great. The breakfast, the size and comfort of the beds, the pool and gym. The only food that wasn't so good was the pastas. Not enough sauce and flavour but the burgers and the Thai food of course was delicious. Parking was always easy and the soi quiet. Only a few mins drive down into Kata so very convenient location. We loved our stay at Yama.

Reviewed April 26, 2017

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Thank you for staying with us, we appreciate your feedback.

Responded December 15, 2017
The Yama Hotel Phuket (SHA Plus+)
8.0
Excellent
Suvd-Erdene from Mongolia
Couple
Superior Mountain View Room
Stayed 3 nights in June 2015

Value for money, Polite and helpful staff”

Polite staff, Very comfortable, Outside pool

I have stayed with my significant other in Eastin Yama hotel for 3 days and we were very satisfied with our stay. Hotel staff had welcomed us with bright smile, cold juice, and fast check in. Room was very clean, comfortable bed for us, rain shower and bathtub.However, the rain shower in our room was not working. We had dinner at the restaurant located in the first level of which some staff were very not welcoming and did not even smile to us. Food wise it felt a little expensive for what it tasted and portion of it. We would rather eat out than dine there with unwelcoming staff and small portion food. The hotel is located in Kata beach which is about 10 minute away from Patong Beach where all the entertainment places and bars are at which is fine if you are travelling to have a peaceful couple of days near the beach. Hotel staff, except some of restaurant staff, are very eager to help with whatever we need with a bright smile.

Reviewed June 29, 2015

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8.8
Excellent
Darren from United Kingdom
Couple
Superior Double Room with Pool Access
Stayed 3 nights in October 2018

Great place to relax! ”

Amazing pool area with a great view over Kata, I would recommend the swim up rooms for that little bit of luxury. Prices at bar and restaurant were expensive compared to normal Thailand prices but still really good quality for the price you pay. Good gym. Hotel run a shuttle bus too to kata beach, too far to walk. Overall a great place to stay and to relax and a good base to explore Kata and Phuket.

Reviewed October 11, 2018

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9.0
Exceptional
Kristen from Australia
Solo traveler
Deluxe Pool Access Room
Stayed 3 nights in January 2016

A hidden gem”

Room standard and cleanliness, pool area, customer service

I booked this property, knowing it was in a more remote location, as I preferred somewhere away from the hustle and bustle of Kata Beach. The hotel is quite a distance from the shops and beach however the hotel offers a free shuttle service (a couple of times a day) or alternatively it is a reasonably priced taxi fare away. The property is very clean, the pool area is fantastic, and the rooms are luxuriously appointed. I opted for the pool access room, which was close to the restaurant, so you do hear some early morning breakfast preparations and guest traffic, although nothing too concerning. The breakfast buffet had extensive selections. The restaurant provides both Thai and Western meal options for other meals which were adequate in taste but I felt were relatively expensive. Overall it was a very pleasant 3 day stay however you do get very tempted to sleep, eat and laze by the pool and not leave the resort due to its location.

Reviewed January 25, 2016

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8.4
Excellent
Freddy from Australia
Couple
Superior Mountain View Room
Stayed 5 nights in November 2016

Gorgeous place”

Location. A very small signboard on a curved main road but if like me, you take note of the huge green boards across the road as a marker then you're fine. Hotel room is relaxing, and my upgraded room was superior corner facing main road and sea. Room and jacuzzi/spa loved by all especially the glassed bathroom overlooking main road and sea. Breakfast restaurant faces the pool. Front desk especially Jessy and all are super courteous as are Ms Jin, Kung and Apple at breakfast including the egg station woman. Concierge and security guards very helpful in assisting with parking the car. Note: Transport is a necessity or it's a long walk to shopping and/or beach and uphill back. Love Eastin Yama Hotel.

Reviewed November 13, 2016

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9.3
Exceptional
Alice from Canada
Couple
Superior Sea View Double Or Twin
Stayed 5 nights in January 2015

Excellent service and clean, new hotel!”

Service at front desk & restaurant excellent, cleanliness and promptness of housekeeping staff, room size spacious and luxurious for Superior Sea View room

From when we arrived to check out, the customer service was excellent! Pim at tour services was really helpful in helping us book tickets to the Simon cabaret show. The massages offered poolside were the same costs as on Kata strip - so it's a great benefit to be able to bill the massages to be charged to the room and enjoy the hotel surroundings instead and the ladies were excellent at giving massages! Pool was not crowded and offered a wonderful view. Bedroom is spacious and clean. Really enjoyed the mix of Eastern and Western buffet breakfast every morning with fresh juices and fruits. If the hotel can increase the amount of shuttles to and from Kata beach, that would make this hotel the must-stay place! Quiet and away from the tourist scene, yet close enough still to the beaches.

Reviewed January 15, 2015

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9.0
Exceptional
Joanna from Australia
Couple
Stayed 2 nights in December 2014

Relaxing stay at a modern hotel”

Modern, stylish, comfortable

Eastin Yama was clean, luxurious and relaxing. The room was very comfortable and service was friendly and efficient. Hotel facilities were also impressive. However, the hotel is situated on top of a hill and there is not much within walking distance. The hotel also does not provide tour booking services. The location can be overlooked if you plan to take tours daily and book tours prior to arrival.

Reviewed January 05, 2015

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8.7
Excellent
Tan from Singapore
Couple
Superior Sea View Double Or Twin
Stayed 3 nights in August 2015

Great service and clean room”

Service, room and pool

Our stay at Eastin Yama was great. Upon reaching the hotel, we were served by friendly and hospitable staff. We stayed in the superior room and to our surprise, the room was spacious and have a nice bath tub. Location of the hotel might not be that convenient for old and kids as it is located on top of a hill. It is walkable, perhaps a 10-15 mins walk. Rental of motorbike is available from the hotel which makes it easier for us to travel around. The pool is clean and big enough for us to do some casual swimming. Overall, we enjoyed our stay and would recommend to others.

Reviewed September 07, 2015

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8.4
Excellent
Maureen from United Kingdom
Group
Superior Mountain View Room
Stayed 8 nights in December 2018

Mixed feelings”

The hotel is beautiful and the staff were very helpful but despite the hourly shuttle service to/from Kata, I wouldn't choose to stay here again. It's not the hotel's fault, but taxis in Phuket, all over the island, are ridiculously expensive and the last shuttle back from the beach to the hotel is at 4.45pm. My one other gripe is that the cheapest bottle of wine was 690 baht and they only stocked 3 bottles of it and didn't replenish when it ran out. The other, more expensive wines, were not to our taste unfortunately so when my friend and I bought some from a wine store and asked (deciding to be up front instead of sneaky) if we could drink it by the pool, we were told we would have to pay 300 baht corkage!!! 100 baht would have been ok, but 300!!?? The staff are very pleasant but it was a bit difficult to make ourselves understood. Other than that, the room was lovely and were nicely cleaned with fresh towels and complimentary bottles of water daily.

Reviewed December 23, 2018

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8.8
Excellent
Veena from Thailand
Family with young children
Superior Mountain View Room
Stayed 2 nights in September 2020

Family”

Room is very spacious, clean, nice decorative and designed to catch the natural wind. Nice service mind. Staffs are very friendly and helpful. Our families are very happy and so comfortable staying at The Yama Hotel. We definitely will come back.

Reviewed September 26, 2020

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