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The St. Regis Chengdu
The St. Regis Chengdu
The St. Regis Chengdu
The St. Regis Chengdu
The St. Regis Chengdu
The St. Regis Chengdu
The St. Regis Chengdu

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9.5

Exceptional

3,100 reviews

3,100 reviews

Breakfast2
Food & Dining1
Shops1
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Chunxi Road Pedestrian Street 660 m
Wenshu Monastery 1.6 km
Chengdu Renmin Park 1.8 km
Kuanzhai Alley 1.8 km
Jinli Pedestrian Street 2.9 km
Wuhou Memorial Temple 2.9 km
Du Fu Cottage 4.5 km
Jinsha Site Museum 6.3 km
Giant Panda Breeding Research Base (Xiongmao Jidi) 10.5 km
Mount Qingcheng 54.7 km
Nearby landmarks
Yanshikou 480 m
Maoye Mall (Renmin East Road) 500 m
Jinjiang Theatre 560 m
Chunxi Road 570 m
ZhengCheng CaiFu ID MeiShiJie 610 m
Renhe spring department Store (Renmin East Road) 620 m
Chunxi Road Pedestrian Street 660 m
Pacific Department Store (new spring Hee) 680 m
Zhongshan Square 690 m
Lan Kwai Fong 700 m

The St. Regis Chengdu

88 Taisheng South Road, Chunxi Road Commercial Area, Chengdu, China, 610016 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chunxi Road Commercial Area, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Giant Panda Breeding Research Base (Xiongmao Jidi). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Chengdu

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Hot tub

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Chengdu every 8 minutes on Agoda.com
Value for money8.9
Distance to city center0 KM
Location rating9.0
Nearest airportChengdu Shuangliu International Airport (CTU)
Distance to airport14.8 km

Rooms available at The St. Regis Chengdu

Exceptional
Room comfort & quality

9.8

Deluxe Twin, Guest room, 2 Double, City view
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds
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Grand Deluxe Twin, Guest room, 2 Double, City view
...
  • City view
  • Non-smoking
  • 1 king bed
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Presidential Suite, 2 Bedroom Presidential Suite, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed & 1 sofa bed & 1...
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Grand Deluxe King, Guest room, 1 King, City view, High floor
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
Enter dates to see prices
Governor Suite, 1 Bedroom Suite, 1 King, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 sofa bed & 1 king bed
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St. Regis Suite, 1 Bedroom Suite, 1 King, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Deluxe King, Guest room, 1 King, City view
...
  • City view
  • Non-smoking
  • 1 king bed
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Empire Suite, 1 Bedroom Suite, 1 King, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 sofa bed & 1 king bed
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Lafayette Suite, 1 Bedroom Suite, 1 King, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 king bed
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Metropolitan Suite, 1 Bedroom Suite, 1 King, City view
...
  • Outdoor view
  • Separate shower/bathtub
  • 1 sofa bed & 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The St. Regis Chengdu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The St. Regis Chengdu?

The St. Regis Chengdu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The St. Regis Chengdu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The St. Regis Chengdu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Chengdu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The St. Regis Chengdu?

Start your mornings right, with the continental and buffet breakfast options offered at The St. Regis Chengdu. Adults can enjoy breakfast offered with an additional charge of 194 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The St. Regis Chengdu?

The St. Regis Chengdu features 6 on-site restaurants for your dining convenience.

What is the smoking policy at The St. Regis Chengdu?

The St. Regis Chengdu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The St. Regis Chengdu?

The closest train, metro, or bus station is Chunxi Road Metro Station, 960 m away from The St. Regis Chengdu.

What restaurants are nearby The St. Regis Chengdu?

The St. Regis Chengdu is located in Chunxi Road Commercial Area, famous for good restaurants such as Vantage XXVII, DECANTER at The St. Regis Chengdu and YANTING Restaurant at The St. Regis Chengdu.

What popular shopping places are close to The St. Regis Chengdu?

Shopping options in The St. Regis Chengdu’s Chunxi Road Commercial Area neighborhood include IFS, Isetan Department Store and Chunxi Road.

What are popular attractions near The St. Regis Chengdu?

The St. Regis Chengdu is located in Chunxi Road Commercial Area area, which is famous for attractions such as Chunxi Road Pedestrian Street, Daci Temple and Sichuan Opera Museum.

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Explore the neighborhood

What people love about The St. Regis Chengdu

  • 9.6

    Exceptional
    Staff 

    "All of the staff are fantastic and super helpful!"

    katylin

    |

    May 3, 2020

  • 9.2

    Exceptional

    "It was a very comfortable stay."

    Chia

    |

    August 14, 2019

  • 10

    Exceptional
    Location

    "Great location with Butler service."

    Raymond

    |

    May 20, 2019

Overall rating:

9.5

Exceptional
3,100 reviews
Cleanliness
9.3
Facilities
9.2
Location
9.0
Read all reviews >
More about The St. Regis Chengdu

More about The St. Regis Chengdu

The St. Regis Chengdu

The St. Regis Chengdu is the perfect choice for travelers who want to take in the sights and sounds of Chengdu. Experience an urban escape in Chengdu with a stay at The St. Regis Chengdu, with its exceptional location right in the city center.
The facilities and services provided by The St. Regis Chengdu ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Chengdu.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at The St. Regis Chengdu. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, a coffee or tea maker and mini bar in some rooms.
The St. Regis Chengdu also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Guests of The St. Regis Chengdu can even have groceries delivered to their room for cooking, using the hotel's special service. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at The St. Regis Chengdu. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

Take some time to explore Chengdu. Pose in front of Kuanzhai Alley located 1.8 km away, and you can always show your friends the time you went to Chengdu.

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

5 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in all rooms
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered deadbolts on all guest room doors
  • Lowered electrical outlets in all rooms
  • Lowered night guards on all guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in all bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- all rooms
  • TTY/TTD compatibilty in all rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Accessible toilet
  • Adapted bath
  • Adapter
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dining table
  • DVD/CD player
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Kitchenware
  • Laptop safe box
  • Locker
  • Mini bar
  • Mobile hotspot device
  • Pajamas
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Separate dining area
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Walk-in shower
  • Whirlpool bathtub
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Social 秀餐厅

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte
Location
88 Taisheng South Road, Chunxi Road Commercial Area, Chengdu, China, 610016
Exceptional
Location

9

Airports

  • Chengdu Shuangliu International Airport (CTU)
    14.8 km 39 min drive
  • Mianyang Nanjiao Airport (MIG)
    106.7 km

Public transportation

  • Tianfu Square Metro Station
    900 m
  • Chunxi Road Metro Station
    970 m

Hospital or clinic

  • The Fourth People's Hospital of Sichuan
    920 m

Shopping

  • IFS
    910 m

Convenience store

  • Hongqi Chain Store
    300 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chunxi Road Pedestrian Street
    660 m
  • Wenshu Monastery
    1.6 km
  • Chengdu Renmin Park
    1.8 km
  • Kuanzhai Alley
    1.8 km
  • Jinli Pedestrian Street
    2.9 km
  • Wuhou Memorial Temple
    2.9 km
  • Du Fu Cottage
    4.5 km
  • Jinsha Site Museum
    6.3 km
  • Giant Panda Breeding Research Base (Xiongmao Jidi)
    10.5 km
  • Mount Qingcheng
    54.7 km

Nearby landmarks

  • Yanshikou
    480 m
  • Maoye Mall (Renmin East Road)
    500 m
  • Jinjiang Theatre
    560 m
  • Chunxi Road
    570 m
  • ZhengCheng CaiFu ID MeiShiJie
    610 m
  • Renhe spring department Store (Renmin East Road)
    620 m
  • Chunxi Road Pedestrian Street
    660 m
  • Pacific Department Store (new spring Hee)
    680 m
  • Zhongshan Square
    690 m
  • Lan Kwai Fong
    700 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center0 KM
  • Travel time to airport (minutes)35

Extras

  • Breakfast charge (unless included in room price)194 CNY

The property

  • Non-smoking rooms/floorsYES
  • Number of bars/lounges2
  • Number of floors29
  • Number of restaurants6
  • Number of rooms 277
  • Room voltage220
  • Year property opened2014

Parking

  • Daily parking fee0 CNY

Reviews of The St. Regis Chengdu from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.3
Facilities9.2
Location9.0
Room comfort and quality9.8
Service9.3
Value for money8.9
High score for Chengdu
Rating
9+ Exceptional (33)
8-9 Excellent (6)
7-8 Very Good (7)
6-7 Good (4)
<6 Below Expectation (1)
Time of the year
Mar - May (10)
Jun - Aug (10)
Sep - Nov (17)
Dec - Feb (14)
All guests (96)
All room types
All languages

Show reviews that mention 

Showing 51 verified guest comments
123
9.6
Exceptional
katylin from China
Couple
Grand Deluxe King, Guest room, 1 King, City view, High floor
Stayed 2 nights in May 2020

Great hotel!”

The room is gorgeous and the facilities in the hotel are very nice. All of the staff are fantastic and super helpful! The rooms are also very modern with lots of nice touches. We really enjoyed Vantage on the 27th floor but wish the outdoor pool and pool bar was open. I think the only real downside of our stay was that the air conditioning in the room could be better. We had it on the lowest setting and it was still not enough.

Reviewed May 03, 2020

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Dear valued guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff service made your stay experience more memorable. and we noted that the room temperature is not up to your expectation .I have addressed this issue with the Eng. Department to ensure the guest room air condition is under normal operation. Please accept our sincere apologies for our shortfall and rest assured that we will prevent this from recurring. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

Responded May 17, 2021
The St. Regis Chengdu
10.0
Exceptional
Raymond from Malaysia
Group
Deluxe Twin, Guest room, 2 Double, City view
Stayed 2 nights in April 2019

Good Hotel ”

Great location with Butler service. Don forget the Happy Hours session!

Reviewed May 20, 2019

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9.2
Exceptional
KOK from Singapore
Couple
Deluxe King, Guest room, 1 King, City view
Stayed 1 night in April 2019

a class above the rest”

very comfortable and classic hotel. you'll love it the moment you step into the room. the concierge service is very good. must give a good review for the spa service as well, one of the best! the only thing i didn't like is the breakfast service, they seem to be rushing you, as there is quite a queue...

Reviewed April 23, 2019

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Dear Valued Guest, Thank you for staying with St. Regis Chengdu and sharing your feedback. It is our pleasure to learn that our accommodation and service are up to your standard and our team members had left you a really good impression. It is our job and responsibility to help every guest and try our best to satisfied their needs. Thank you again for sharing your kind words and we look forward to welcoming your back in the near future! Kind regards, Hotel Management Team

Responded May 14, 2019
The St. Regis Chengdu
9.2
Exceptional
Chia from Singapore
Group
Deluxe King, Guest room, 1 King, City view
Stayed 2 nights in August 2019

Impressive standards”

It was a very comfortable stay. Everyone was impressed with the quality of the room and staff.

Reviewed August 14, 2019

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9.6
Exceptional
Chung from Hong Kong SAR, China
Couple
Deluxe King, Guest room, 1 King, City view
Stayed 3 nights in April 2021

Exceptional”

very nice hotel however the bathtub TV is not working

Reviewed April 21, 2021

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Dear valued guest , Thank you for taking the time to share your valuable feedback with us. We are very disappointed to learn that the bathtub is not working.I have addressed this issue with the Eng. Department to ensure the guest room facility is under normal operation. Please accept our sincere apologies for our shortfall and rest assured that we will prevent this from recurring. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

Responded May 08, 2021
The St. Regis Chengdu
6.8
Good
Goanpot from Thailand
Business traveler
Deluxe King, Guest room, 1 King, City view
Stayed 1 night in October 2019

Bad breakfast experiences!”

Very crowded, little buffet choices, fruit availability are very poor quality. Staff not professional!

Reviewed October 06, 2019

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6.4
Good
Michael from Singapore
Couple
Grand Deluxe Twin, Guest room, 2 Double, City view
Stayed 1 night in July 2019

Good”

Standard of service and facilities below those expected of a St. Regis property

Reviewed July 12, 2019

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9.2
Exceptional
Christopher from Hong Kong SAR, China
Couple
Stayed 2 nights in November 2017

Fantastic hotel at the heart of Chengdu”

My girlfriend and I had a wonderful stay at the St. Regis Chengdu. The staff were welcoming, helpful and worked to ensure we had a great experience. On the first morning our breakfast order to the room was missed. However, the response from the staff was excellent and more than compensated for the inconvenienced caused. Management were fantastic, in particular Catherine, who personally addressed the issue. Can't speak more highly of this point. Would recommend to anyone visiting Chengdu.

Reviewed November 28, 2017

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10.0
Exceptional
Calvin from Canada
Couple
Stayed 3 nights in September 2015

Two thumbs up! St.Regis Chengdu was just amazing! ”

Exceptional service by all staff, magnificent rooms, I know I said it already but I must say it again, amazing customer service by all staff. Excellent job St.Regis Chengdu!

Our experience at St. Regis was the best. It's a definite 5 star hotel and more! The service provided by all the staff was exceptional. The condition of the hotel is excellent. This hotel does not deserve a 9.2 but a 10! If you are reading this just book this hotel, you will not regret it. The service provided and the comfort of the room will help you enjoy your trip in Chengdu even more.

Reviewed September 17, 2015

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9.7
Exceptional
Daryl from Singapore
Couple
Stayed 4 nights in January 2016

Understated luxury and sheer enjoyment”

Excellent rooms, great location and excellent service.

St. Regis excels in both service and comfort. The room was excellent; everything could be controlled at a touch (the light settings, sound, curtains, even the toilet bowl automatically opens when you approach), everything was thoughtfully designed with class and understated luxury as expected from a hotel of this caliber. Our stay was a very pampering one; being waited upon by attentive staff at the comforts of one of the finest luxury hotel names in the world. The breakfast was a highlight for us as we were spoilt with a plethora of choices, we came during off peak season and our stay was well worth the money :)

Reviewed January 16, 2016

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10.0
Exceptional
Roger from Singapore
Couple
Stayed 3 nights in December 2015

St Regis.... Enuff said!”

Location, room and staff

Rather new hotel in the centre of Chengdu city. The rooms are absolutely cavernous! Luxurious and equipped with ultra modern amenities! We were sad to check out!! Very friendly and helpful staff, great location, super comfortable and decadent rooms! Brand new shopping mall flanking the hotel, so restaurants and eateries abound. Great hotel!!

Reviewed December 28, 2015

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9.0
Exceptional
Teng from Singapore
Business traveler
Stayed 1 night in November 2015

Impressive property”

Butler service, in-room amenities, facilities

Unfortunately, was only at the hotel for one night, but left thoroughly impressed. The public area is, as expected, grand and opulent for a luxury property, and since it's only a year old, it's still nice and appealing without signs of wear and tear. It's when you step into your room (size is literally that of junior suites in other conventional properties) that the magic begins: iPad controls, Bose speakers, huge plush bed, retractable TVs, walk-in wardrobe (with a secret door where the butler provides the items you ask for to ensure utmost discretion), Laboratoire Remede toiletries, etc... I was thoroughly impressed! My wake-up call was on-time, with a cup of coffee (through the aforementioned secret door) to boot! Swimming pool and gym are gorgeous, so definitely make time to stay here longer. Well worth the money i paid for!

Reviewed November 06, 2015

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10.0
Exceptional
Hazzel from Mexico
Couple
Stayed 2 nights in October 2017

Outstanding.”

Best hotel ever, check in and check out were smooth, the bedroom was spacey and super neat, everything that you could need it was there. The bed and pillows were super comfortable and fresh, the shower was relaxing and clean. Also, they had fresh flowers in the bedroom, what a great detail! We had breakfast at the Social restaurant and it was delicious, too many options to choose from, and the pastries were superb. We spend most of the day out, but when we came back found a little surprise for my birthday, it was great to have that kind of attention from the staff. The location is great, there is a shopping mall with some restaurants and cinema just a few steps from the hotel, you don’t even need to go outside, as they have an entrance to the mall from inside the hotel. I definitely recommend this hotel, it may be a little bit pricey but is totally worth it! I wish we had more time to spend in there.

Reviewed November 01, 2017

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6.7
Good
chris from United States
Couple
Stayed 2 nights in December 2014

disappointed”

room amenities, prestige, price

Being the newest St. Regis in the world, I expected staff training and better breakfast. I usually see western management on sight but instead I see chaos and lack of training of local staffs. It is a new hotel and yet the glass next to the elevator button is already cracked and the sofas are dirty already.

Reviewed December 29, 2014

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10.0
Exceptional
Mikha from Indonesia
Solo traveler
Stayed 2 nights in January 2017

Wonderful St Regis Hotel”

Excellent hotel - spacious room, nice design. I must commend the level of staff attentiveness - from the driver who picked me up at the airport and drove me to the panda place; and to the excellent concierge who accompanied me to the Sichuan opera by foot. And the wonderful spa! Tips. There is also a nice vegetarian restaurant near the hotel; and a local cinema.

Reviewed February 14, 2017

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7.2
Very good
Rüdiger from China
Couple
Stayed 1 night in October 2017

Honeymoon”

It is a nice hotel as it''s St.Regis, but have to say we are disappointed about the staff professionalism. The staff who works at lobby bar showed quite a bad attitude, not very qatient. She was smiling, but very obvious that she doesn't like to help me. We had cafe latte there, but it''s not the proper coffee at all, we wouldn't expect this from a 5 star hotel. We had breakfast in the next morning, but after I saw how they cook the eggs, I don't even want to order. You can see it''s not the way to make omelette, the chef there doesn't have any clue how to do it, but he still has to cook two in the same time. We understand that during golden week are always lots of people, but as a good 5 star hotel, you should not lower your quality to handle lots of people.

Reviewed October 04, 2017

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10.0
Exceptional
hendrik from Netherlands
Couple
Stayed 2 nights in January 2017

Amazing ”

Great hotel, amazing food, clean, good rooms and also the massage was Very Nice,

Reviewed February 01, 2017

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7.6
Very good
Joshua from United States
Couple
Stayed 1 night in December 2016

Everything was mostly great, but there was an annoying bit of corner-cutting.”

Namely the low-quality television and the fact that there are outlets on only one side of the bed (deluxe room). Lots of nice things to be said as well, but nothing out of the ordinary for a higher-end hotel. The staff were excellent and attentive.

Reviewed December 18, 2016

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8.7
Excellent
Randy from United States
Solo traveler
Stayed 2 nights in January 2016

Chengdu”

Close to panda research center, Leo the butler, room furnishings

Great hotel, wish I got to stay longer, 2 nights not enough! The butler service was fantastic!

Reviewed January 15, 2016

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9.6
Exceptional
JOSE from Peru
Couple
Stayed 2 nights in November 2017

Best in chengdu ”

Never seen a more luxurious hotel and better service in china. Perfect.

Reviewed November 28, 2017

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