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The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu
The Ritz-Carlton, Chengdu

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9.3

Exceptional

2,824 reviews

2,824 reviews

Breakfast1
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Chunxi Road Pedestrian Street 1.1 km
Wenshu Monastery 1.2 km
Kuanzhai Alley 1.3 km
Chengdu Renmin Park 1.4 km
Jinli Pedestrian Street 2.8 km
Wuhou Memorial Temple 2.8 km
Du Fu Cottage 4.1 km
Jinsha Site Museum 5.7 km
Giant Panda Breeding Research Base (Xiongmao Jidi) 10.6 km
Mount Qingcheng 54.1 km
Nearby landmarks
Pacific Department Store (full) 320 m
New Century Plaza 370 m
Chengdu Stadium 400 m
Chengdu Sports Center 420 m
Luomashi Metro Station 470 m
Consulate of Sri Lanka 520 m
Consulate of the Republic of Singapore 530 m
Sichuan Science and Technology Museum 590 m
Maoye Mall (Renmin East Road) 650 m
Renhe spring department Store (Renmin East Road) 660 m

The Ritz-Carlton, Chengdu

No.269 Shuncheng Avenue,Qingyang District, Tianfu Square, Chengdu, China, 610017 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Tianfu Square, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Giant Panda Breeding Research Base (Xiongmao Jidi). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Chengdu

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Chengdu every 8 minutes on Agoda.com
Value for money8.9
Distance to city center1.5 km
Location rating9.0
Nearest airportChengdu Shuangliu International Airport (CTU)
Distance to airport14.7 km

Rooms available at The Ritz-Carlton, Chengdu

Exceptional
Room comfort & quality

9.1

Club Room, Club level, Guest room, 2 Double, High floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club Room, Club level, Guest room, 1 King, High floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Premier Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Ritz Carlton Suite, Club level, 1 Bedroom Suite, 1 King
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Business Suite, 1 Bedroom Suite, 1 King
...
  • Room size: 97 m²/1044 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 1 King, High floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room, Guest room, 2 Double, High floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Presidential Suite, Club level, 1 Bedroom Suite, 1 King
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premier Room, Guest room, 2 Double, High floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Premier Room, Guest room, 1 King, High floor
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does The Ritz-Carlton, Chengdu have a hot tub?

A hot tub is one of the facilities available at The Ritz-Carlton, Chengdu.

What time is check-in and check-out at The Ritz-Carlton, Chengdu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Ritz-Carlton, Chengdu?

For those who wish to drive their own cars, The Ritz-Carlton, Chengdu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Chengdu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Ritz-Carlton, Chengdu?

Start your mornings right, with the continental and buffet breakfast options offered at The Ritz-Carlton, Chengdu. Adults can enjoy breakfast offered with an additional charge of 253 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu features 3 on-site restaurants for your dining convenience.

What is the smoking policy at The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The Ritz-Carlton, Chengdu?

The closest train, metro, or bus station to The Ritz-Carlton, Chengdu is Luomashi Metro Station, 460 m away.

What restaurants are nearby The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu’s neighborhood is Tianfu Square which includes popular restaurants such as Tong Ju Quan Yu Fang Zhou Pin (TiYuChang Road), Chenmapo Restaurant and Shu DaXia Hotpot (Xi YuLong).

What popular shopping places are close to The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu is located in Tianfu Square area which features shopping places such as Moore department Store (tianfu square), Pacific Department Store (full) and Maoye Mall (Renmin East Road).

What are popular attractions near The Ritz-Carlton, Chengdu?

The Ritz-Carlton, Chengdu’s location in the Tianfu Square neighborhood makes it close to famous attractions including Tianfu Square, Mao Zedong Statue and Chengdu Museum New Building.

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See map

Explore the neighborhood

What people love about The Ritz-Carlton, Chengdu

  • 10

    Exceptional

    "If i'm visiting Chengdu again, I will book in this hotel without thinking 2wice."

    Jun

    |

    September 13, 2019

  • 9.2

    Exceptional
    Breakfast

    "Breakfast in the lounge and at the main buffet (at spices) were both great."

    Alexander

    |

    January 14, 2019

  • 9.6

    Exceptional

    "I’ve been travelling to China a lot and this hotel is one of the best."

    Aleksander

    |

    December 14, 2018

Overall rating:

9.3

Exceptional
2,824 reviews
Cleanliness
9.4
Facilities
9.2
Location
9.0
Read all reviews >
More about The Ritz-Carlton, Chengdu

More about The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu

The Ritz-Carlton, Chengdu is the perfect choice for travelers who want to take in the sights and sounds of Chengdu. Experience an urban escape in Chengdu with a stay at The Ritz-Carlton, Chengdu, with its exceptional location right in the city center.
The range of services provided by The Ritz-Carlton, Chengdu ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi and car hire services to help you get to where you want to go in Chengdu. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Smoking is restricted to the designated smoking areas.
Guestrooms at The Ritz-Carlton, Chengdu are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms.
The Ritz-Carlton, Chengdu also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and nightclub.
The Ritz-Carlton, Chengdu lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Visit the sights and local attractions of Chengdu during your stay at the hotel. Pose in front of Kuanzhai Alley located 1.3 km away, and you can always show your friends the time you went to Chengdu.

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Amenities and facilities
Exceptional
Facilities

9.2

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • French

Outdoor

  • Bicycles

Accessibility

  • Accessibility for all meeting spaces
  • Accessible entrance to all on-site swimming pool
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Access some room by interior corridor
  • Adjustable height hand-held shower wand all rooms
  • Alarm clock telephone ringers in all rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on some guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Roll-in shower in some rooms
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
Restaurants on site

SPICES All-day Dining Restaurant

  • Cuisine: International
  • Menu: Buffet, A-la-carte

li Xuan Chinese Restaurant

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet, A-la-carte

FLAIR

  • Cuisine: Asian, Japanese, Grill/BBQ
  • Menu: Buffet

Dining Room

  • Cuisine: European, Mediterranean
  • Menu: Buffet

The Lobby Lounge

  • Cuisine: International
  • Menu: Buffet
Location
No.269 Shuncheng Avenue,Qingyang District, Tianfu Square, Chengdu, China, 610017
Excellent
Location

9

Airports

  • Chengdu Shuangliu International Airport (CTU)
    14.7 km 38 min drive
  • Mianyang Nanjiao Airport (MIG)
    106.7 km

Public transportation

  • Luomashi Metro Station
    470 m
  • Tianfu Square Metro Station
    810 m

Hospital or clinic

  • Watsons
    710 m

Shopping

  • IFS
    1.5 km

Convenience store

  • Hongqi Chain Store
    150 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chunxi Road Pedestrian Street
    1.1 km
  • Wenshu Monastery
    1.2 km
  • Kuanzhai Alley
    1.3 km
  • Chengdu Renmin Park
    1.4 km
  • Jinli Pedestrian Street
    2.8 km
  • Wuhou Memorial Temple
    2.8 km
  • Du Fu Cottage
    4.1 km
  • Jinsha Site Museum
    5.7 km
  • Giant Panda Breeding Research Base (Xiongmao Jidi)
    10.6 km
  • Mount Qingcheng
    54.1 km

Nearby landmarks

  • Pacific Department Store (full)
    320 m
  • New Century Plaza
    370 m
  • Chengdu Stadium
    400 m
  • Chengdu Sports Center
    420 m
  • Luomashi Metro Station
    470 m
  • Consulate of Sri Lanka
    520 m
  • Consulate of the Republic of Singapore
    530 m
  • Sichuan Science and Technology Museum
    590 m
  • Maoye Mall (Renmin East Road)
    650 m
  • Renhe spring department Store (Renmin East Road)
    660 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee530 CNY
  • Distance from city center1.5 km
  • Travel time to airport (minutes)37

Extras

  • Breakfast charge (unless included in room price)253 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors41
  • Number of restaurants3
  • Number of rooms 347
  • Room voltage220
  • Year property opened2013

Parking

  • Daily parking fee0 CNY
Property announcements

Booking can be cancelled free of charge before 18:00 on the day of check-in.

Reviews of The Ritz-Carlton, Chengdu from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.4
Facilities9.2
Location9.0
Room comfort and quality9.1
Service9.2
Value for money8.9
High score for Chengdu
Rating
9+ Exceptional (20)
8-9 Excellent (4)
7-8 Very Good (1)
6-7 Good (3)
<6 Below Expectation (2)
Time of the year
Mar - May (8)
Jun - Aug (4)
Sep - Nov (11)
Dec - Feb (7)
All guests (68)
All room types
All languages
Showing 30 verified guest comments
12
10.0
Exceptional
Jun from Australia
Group
Deluxe Room, Guest room, 1 King, High floor
Stayed 3 nights in September 2019

Excellent and A++++++”

Great experience in Chengdu with the hotel Excellent Location Excellent Service (staffs are willing to help) Late check-out (Very flexible and willing to help) Room service/ cleanings are PERFECT Great restaurant Overall it was Perfect!!!! If i'm visiting Chengdu again, I will book in this hotel without thinking 2wice.

Reviewed September 13, 2019

See room deals

9.2
Exceptional
Alexander from Australia
Couple
Premier Room, Guest room, 1 King, High floor
Stayed 2 nights in January 2019

A true 5 star hotel!”

Everything at this hotel was seamless. Check-in and check-out were smooth and fast with no issues whatsoever. The staff are so well trained, very courteous, speak very good English, and the speed of delivery was exceptional. Nothing is too difficult at this hotel. Staff go above and beyond, and really make it a personalised experience. You do not just feel like a number here. Decor in rooms is exactly what you would expect from a Ritz Carlton. The club lounge is well appointed and staff were attentive and helpful including arranging a breakfast box for a day trip. Breakfast in the lounge and at the main buffet (at spices) were both great. The hotel is fairly central. Easy access to the shopping hub by a very short cab ride. Not as close as some others but this hotel was far superior and well worth the small additional time involved. The spa prices were unreasonably high and the woman at the spa desk was not overly enthusiastic /accommodating. But overall, this hotel is impressive.

Reviewed January 14, 2019

See room deals

9.6
Exceptional
luzhang from China
Couple
Deluxe Room, Guest room, 1 King, High floor
Stayed 2 nights in March 2021

They really care about you ”

So good in detail

Reviewed March 26, 2021

See room deals

8.8
Excellent
Goanpot from Thailand
Business traveler
Deluxe Room, Guest room, 1 King, High floor
Stayed 2 nights in September 2019

Good ambience ”

Good reception n good breakfast but service of the staff at breakfast were very poor.

Reviewed October 07, 2019

See room deals

6.4
Good
SABRINA from Singapore
Couple
Deluxe Room, Guest room, 1 King, High floor
Stayed 1 night in January 2020

Beautiful room”

This is our first time staying at RC and after reading so many good reviews about it, we decided to try the one in Chengdu. 1. Service is professional but cold. 2. No staff greets any guests when they see the guests at the lobby. 3. After we checked in, we were not shown where the rooms lifts were. Front desk staff finally spoke after seeing how lost we were but didn’t show us the way. And we still didn’t know where to go after her vague direction instruction. 4. Prior to this stay, we were staying at Niccolo Chengdu and has an amazing stay there. We thought that RC would be comparable but their service is really nothing close to Niccolo hotel Chengdu. 5. A copy of our receipt was torn shabbily into half and presented at checkout. This may not seems anything to some but with RC standards, it hard to believe. 6. Nevertheless the room is spacious and well maintained. The above may not happen to all the guests. However No one guest should be treated differently.

Reviewed January 09, 2020

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10.0
Exceptional
Arvind from United Kingdom
Couple
Deluxe Room, Guest room, 1 King, High floor
Stayed 4 nights in September 2017

Outstanding Hotel, Service and Staff”

We picked the Ritz-Carlton for our stay in Chengdu as it has a reputation for impeccable quality and we were not disappointed! From the moment we arrived to our departure the staff of this hotel exceeded all expectations. If we could give them 7 stars we would! The level of customer attentiveness, courtesy, service level and professionalism was a joy to see and together with the quality of facilities at the Hotel this is the place to stay when you visit Chengdu. In particular we would like to recognise the contributions of Yuki and Amy at the Front Desk, Aison from Room Service, Aiden from Flair and Louis the amazing Concierge. To the GM of the Hotel keep doing what you are doing this ranks as one of the best stays anywhere in the World Thank you Ritz Carlton Team we hope to have the pleasure to stay and see you again soon.

Reviewed September 15, 2017

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9.0
Exceptional
Caroline from France
Couple
Deluxe Room, Guest room, 1 King, High floor
Stayed 2 nights in May 2014

A relaxing and very enjoyable stay in the Ritz”

staff, room, amenities

My boyfriend and i got the nice surprise to be upgraded to a suite. The staff(both foreigners and chinese) is impeccable and very attentive. The hotel in itself is also very nice. Its reception on the 25th floor is very enjoyable and the rooms are superb. Just coming in the hotel calms you down, and make you feel on holidays (even though you might not be). 10/10 for this great one. Nothing to envy to the Shanghai Ritz!

Reviewed May 28, 2014

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9.6
Exceptional
Aleksander from Thailand
Business traveler
Deluxe Room, Guest room, 1 King, High floor
Stayed 1 night in December 2018

I love the indoor swimming pool and spa the most”

It’s a truly 5 star hotel for China. I’ve been travelling to China a lot and this hotel is one of the best.

Reviewed December 14, 2018

See room deals

10.0
Exceptional
Ching from Taiwan
Business traveler
Club Room, Club level, Guest room, 1 King, High floor
Stayed 3 nights in November 2014

Really thoughtful and pleasant”

1. The accomodation 2. The service 3. Location

Perfect. I will be back again.

Reviewed December 02, 2014

See room deals

10.0
Exceptional
gasang from China
Solo traveler
Deluxe Room, Guest room, 1 King, High floor
Stayed 3 nights in March 2016

good”

good perfect

Reviewed March 25, 2016

See room deals

10.0
Exceptional
Paradee from Thailand
Couple
Deluxe Room, Guest room, 1 King, High floor
Stayed 1 night in November 2017

Exceptional”

Good

Reviewed November 14, 2017

See room deals

10.0
Exceptional
Katherine from United States
Family with young children
Premier Room, Guest room, 1 King, High floor
Stayed 3 nights in June 2014

fantastic service”

very attentive staff, cheerful atmosphere, efficient and clean
Reviewed June 11, 2014

See room deals

4.0
Daisuke from China
Couple
Deluxe Room, Guest room, 2 Double, High floor
Stayed 1 night in December 2021

期待以下”

リッツカールトンということでかなり期待していましたが、特別な驚きもなく、サービスも普通でした。 何より、氷を頼んだのにトングが付いていなかったり、安っぽいアメニティ、そして、最初に支払った前金が返金されておらず、1日経って気づいた後に電話をしたことでやっと返金されました。 また利用したいいとは思いません。

Reviewed December 11, 2021

See room deals

9.6
Exceptional
jiawen
Family with teens
Deluxe Room, Guest room, 2 Double, High floor
Stayed 1 night in October 2020

还可以”

设施服务还不错,早餐可

Reviewed October 16, 2020

See room deals

8.8
Excellent
Dan from Hong Kong SAR, China
Family with teens
Premier Room, Guest room, 1 King, High floor
Stayed 2 nights in October 2017

入住安排不好”

和朋友(我們都是女的)旅遊,一早預定好要2單人床房的,一共住4晚,入住的時候找不到我預定的資料,要我出示手機上確認了的訂房信息然後說沒有2單人床房了,只有雙人床房了,說可以在房間裡加床,但要另付300塊錢-😑為什麼呢?我們說那就不要了!然後又說不用另外付費了😓加了床,特別擠,房間小,走路都踢到床……辦理入住的男服務員全程面無表情,呵呵 第二天才換了2單人床房,算是做了補救吧 客房服務挺好的,大堂吧的餐飲也不錯

Reviewed October 24, 2017

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8.0
Excellent
Dai from China
Solo traveler
Deluxe Room, Guest room, 1 King, High floor
Stayed 1 night in April 2015

第一次成都入住还不错”

人不多,房间比较大,服务不错的
Reviewed April 13, 2015

See room deals

8.8
Excellent
JIYOON from South Korea
Family with teens
Premier Room, Guest room, 2 Double, High floor
Stayed 1 night in December 2019

넓어서 너무 좋네여~”

서비스도 좋고 레스토랑 음식도 맛있고 룸 컨디션도 좋고 다 좋아요!! 다만 청두의 야경을 원하신다면 다른 곳 추천드려요!!

Reviewed December 18, 2019

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9.6
Exceptional
si from China
Family with teens
Deluxe Room, Guest room, 1 King, High floor
Stayed 3 nights in May 2019

Exceptional”

非常棒的一次体验,早餐真的很棒!员工服务意识非常强,总之非常满意!

Reviewed June 01, 2019

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10.0
Exceptional
li from China
Business traveler
Deluxe Room, Guest room, 1 King, High floor
Stayed 1 night in June 2017

不错”

便捷\舒适不错的选择

Reviewed January 08, 2018

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9.6
Exceptional
JIAHAO from China
Business traveler
Deluxe Room, Guest room, 1 King, High floor
Stayed 1 night in July 2017

两次入住套房都很好的体验 只是隔了一年去,夜床少了小礼物。”

行政酒廊的餐品相较于上次入住多了不少

Reviewed July 20, 2017

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12
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