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a large building with a large mirror on the side of it, The Phoenix Residency in Shillong
Deluxe Double Room, The Phoenix Residency in Shillong
a motorcycle is parked in a garage in a parking lot, The Phoenix Residency in Shillong
a bathroom with a toilet, sink, and bathtub, The Phoenix Residency in Shillong
a bathroom with a sink, toilet and shower stall, The Phoenix Residency in Shillong
a large building with a large window in front of it, The Phoenix Residency in Shillong
a restaurant with a sign on the front of it, The Phoenix Residency in Shillong

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6.9

Good

11 reviews

11 reviews

See map

7.1

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
All Saints Church 2.5 km
Ward's Lake 2.7 km
Shillong View Point 3.5 km
Don Bosco Centre for Indigenous Cultures 5.0 km
Elephant Falls 8.9 km
Shillong Airport 17.6 km
Osmani International Airport 67.0 km
Lokpriya Gopinath Bordoloi International Airport 68.8 km
Silchar Airport 129.5 km
Tezpur Airport 155.5 km

The Phoenix Residency

The Phoenix Residency , Near St Xaviers School , Nongthymmai, Nogkhriem, Shillong, Shillong, India, 793014 - See map

Conveniently situated in the Shillong part of Shillong, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Garden

Announcements by hotel (1)
Please inform The Phoenix Residency in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

BBQ facilities

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Shillong every 51 minutes on Agoda.com
Value for money6.7
Location rating7.1

Rooms available at The Phoenix Residency

Suite
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 sofa bed & 1 single bed a...
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Superior Double Room
...
  • Room size: 26 m²/280 ft²
  • Mountain view
  • 1 king bed
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Deluxe Double or Twin Room
...
  • Room size: 21 m²/226 ft²
  • Mountain view
  • 2 single beds
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Deluxe Double Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 queen bed
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Standard Double Room
...
  • Room size: 17 m²/183 ft²
  • Mountain view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at The Phoenix Residency?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to The Phoenix Residency?

The Phoenix Residency is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Phoenix Residency also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Phoenix Residency has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Shillong with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at The Phoenix Residency?

The Phoenix Residency does not permit smoking in any of its rooms or indoor areas.

See map

Explore the neighborhood

Overall rating:

6.9

Good
11 reviews
Cleanliness
7.6
Facilities
6.0
Location
7.1
Read all reviews >
More about The Phoenix Residency

More about The Phoenix Residency

Situated in Shillong, 4.4 km from Shillong, The Phoenix Residency features accommodation with a restaurant, free private parking, a garden and a terrace. This 4-star hotel offers an ATM and a tour desk. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. At the hotel, the rooms come with a desk, a flat-screen TV, a private bathroom, bed linen and towels. All rooms will provide guests with a wardrobe and a kettle. Continental and buffet breakfast options are available each morning at The Phoenix Residency. Nongkrem is 10 km from the accommodation, while Smit is 11 km from the property. The nearest airport is Shillong Airport, 34 km from The Phoenix Residency.

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Amenities and facilities
Good
Facilities

6

Languages spoken

  • English
  • Hindi

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • BBQ facilities
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Available in all rooms

  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Bathtub
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hand sanitizer
  • Heating
  • Ironing facilities
  • Linens
  • Private bathroom
  • Private entrance
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Shower chair
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
Location
The Phoenix Residency , Near St Xaviers School , Nongthymmai, Nogkhriem, Shillong, Shillong, India, 793014
Very good
Location

7.1

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from10:00
  • Check-out until12:00
Property announcements

Please inform The Phoenix Residency in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of The Phoenix Residency from real guests

Provided by verified guests of Agoda
6.9
/
10
Good
Cleanliness7.6
Facilities6.0
Location7.1
Service6.9
Value for money6.7
High score for Shillong
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (3)
6-7 Good (1)
<6 Below Expectation (2)
Time of the year
Mar - May (2)
Jun - Aug (6)
Sep - Nov (0)
Dec - Feb (0)
All guests (11)
All room types
Showing 8 verified guest comments
10.0
Exceptional
Dr. from India
Family with young children
Deluxe Double or Twin Room
Stayed 2 nights in August 2022

Exceptional”

I enjoyed my stay with my family. All the staff members are very nice and very helpful. Food is very good. Cleanliness excellent. Very approachable. Infact I recommended two more families who were worried and were searching for an accommodation. Rooms are big and well maintained.

Reviewed August 08, 2022

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10.0
Exceptional
Amit from India
Group
Deluxe Double Room
Stayed 2 nights in July 2022

Hotel is very good ”

Hotel is very good and location is very peaceful

Reviewed July 07, 2022

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8.0
Excellent
Arun from India
Family with young children
Deluxe Double Room
Stayed 1 night in June 2022

Can stay if budget is average ”

Dinner quality is good , break fast was very poor . Away police bazar

Reviewed June 15, 2022

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8.0
Excellent
Manpreet from India
Family with teens
Deluxe Double Room
Stayed 1 night in June 2022

Very good”

The entire stay was nice but the breakfast needs improvement.

Reviewed June 15, 2022

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3.6
Sandeep from India
Group
Suite
Stayed 1 night in June 2022

Acceptable”

This hotel is bad. Staff has non cooperative. Food is worsed.towels are used and basic amenities are not there. My life's Very baddest experience pay more and give very bad . I advice not to book .if any refundable policy I claimed refund

Reviewed June 11, 2022

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3.6
Sandeep from India
Group
Deluxe Double Room
Stayed 1 night in June 2022

Overall Hotel is Very Bad”

This hotel is bad. Staff has non cooperative. Food is worsed.towels are used and basic amenities are not there. My life's Very baddest experience pay more and give very bad . I advice not to book .if any refundable policy I claimed refund

Reviewed June 11, 2022

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6.4
Good
Harjit from India
Family with young children
Superior Double Room
Stayed 3 nights in May 2022

Good”

Okk..Hotel... Need to change staff....

Reviewed May 29, 2022

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7.2
Very good
Ankit from India
Couple
Standard Double Room
Stayed 2 nights in April 2022

It's good hotel for the price”

It's a good hotel with big clean rooms and clean bathroom. The food was good as well. The location is also nice away from there hustle bustle of police bazaar. The only thing they could improve with is the hiring of more staff because order could not be delivered on time especially at night time

Reviewed April 28, 2022

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