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The Castle Hotel, a Luxury Collection Hotel, Dalian
The Castle Hotel, a Luxury Collection Hotel, Dalian
The Castle Hotel, a Luxury Collection Hotel, Dalian
The Castle Hotel, a Luxury Collection Hotel, Dalian
The Castle Hotel, a Luxury Collection Hotel, Dalian
The Castle Hotel, a Luxury Collection Hotel, Dalian
The Castle Hotel, a Luxury Collection Hotel, Dalian

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9.1

Exceptional

2,837 reviews

2,837 reviews

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8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Xinghai Square 820 m
Xinghai Park 1.0 km
Dalian People Square 3.3 km
Labor Park 5.2 km
Victory Square 5.7 km
Dalian Zhongshan Square 6.4 km
Laohutan Park 7.4 km
Bangchuidao Island 10.8 km
Lushun Russo-Japanese Prison 29.2 km
Jinshitan Scenic Area 45.0 km
Nearby landmarks
Gold Coast Shopping Center 500 m
Xinghai Square 820 m
Xinghai Park 1.0 km
Dalian Xinghai Convention Exhibition Center 1.2 km
Xinghai Beach Park 1.2 km
Dalian clothing Market 1.4 km
Binhai Road 1.5 km
Dalian duty-free Shop 1.5 km
Dalian Forest Zoo 1.6 km
Peace Plaza 2.0 km

The Castle Hotel, a Luxury Collection Hotel, Dalian

No. 600 Binhai West Road, Xing Hai District, Dalian, China, 116021 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Xing Hai District part of Dalian, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Xinghai Square. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

800 meters to Xinghai Square

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Dalian every 28 minutes on Agoda.com
Value for money8.4
Distance to city center6 km
Location rating8.3
Nearest airportDalian Zhoushuizi International Airport (DLC)
Distance to airport10.8 km

Rooms available at The Castle Hotel, a Luxury Collection Hotel, Dalian

Very good
Room comfort & quality

7.5

Ocean Suite, Royal Club Lounge access lounge access, Suite
...
  • Room size: 85 m²/915 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Knight Suite, Royal Club Lounge access lounge access, Suite
...
  • Room size: 100 m²/1076 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
City Suite, Suite, 1 King, City view
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View Room, Guest room, 1 King, Ocean view
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Grand Ocean View Room, Guest room, 1 King, Ocean view
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Noble Suite, Royal Club Lounge access lounge access, Suite
...
  • Room size: 150 m²/1615 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Mountain Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe Ocean View Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 1 double bed
Enter dates to see prices
Grand Ocean View Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 50 m²/538 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 70 m²/753 ft²
  • 1 single bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Castle Hotel, a Luxury Collection Hotel, Dalian?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Castle Hotel, a Luxury Collection Hotel, Dalian?

The Castle Hotel, a Luxury Collection Hotel, Dalian is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Castle Hotel, a Luxury Collection Hotel, Dalian also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Castle Hotel, a Luxury Collection Hotel, Dalian has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Dalian with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Castle Hotel, a Luxury Collection Hotel, Dalian?

Start your mornings right, with the continental and buffet breakfast options offered at The Castle Hotel, a Luxury Collection Hotel, Dalian. Adults can enjoy breakfast offered with an additional charge of 254 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Castle Hotel, a Luxury Collection Hotel, Dalian?

The Castle Hotel, a Luxury Collection Hotel, Dalian features 3 on-site restaurants for your dining convenience.

What is the smoking policy at The Castle Hotel, a Luxury Collection Hotel, Dalian?

The Castle Hotel, a Luxury Collection Hotel, Dalian does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What popular shopping places are close to The Castle Hotel, a Luxury Collection Hotel, Dalian?

The Castle Hotel, a Luxury Collection Hotel, Dalian is located in Xing Hai District area which features shopping places such as Gold Coast Shopping Center, Dalian clothing Market and Dalian duty-free Shop.

What are popular attractions near The Castle Hotel, a Luxury Collection Hotel, Dalian?

The Castle Hotel, a Luxury Collection Hotel, Dalian’s location in the Xing Hai District neighborhood makes it close to famous attractions including Xinghai Square and Dalian Xinghai Convention Exhibition Center.

What popular beaches are close to The Castle Hotel, a Luxury Collection Hotel, Dalian?

The Castle Hotel, a Luxury Collection Hotel, Dalian’s Xing Hai District neighborhood also includes Xinghai Beach Park.

What popular natural sightseeing spots are close to The Castle Hotel, a Luxury Collection Hotel, Dalian?

The Castle Hotel, a Luxury Collection Hotel, Dalian’s nearby natural sights include Xinghai Park located in the same Xing Hai District area.

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Explore the neighborhood

What people love about The Castle Hotel, a Luxury Collection Hotel, Dalian

  • 9.6

    Exceptional

    "View is awesome!"

    xin

    |

    November 5, 2018

  • 9.6

    Exceptional

    "It’s a very pretty palace!"

    xin

    |

    November 5, 2018

  • 9.6

    Exceptional

    "The sea view rooms are a must get."

    xin

    |

    November 5, 2018

Overall rating:

9.1

Exceptional
2,837 reviews
Cleanliness
9.3
Facilities
8.8
Location
8.3
Read all reviews >
More about The Castle Hotel, a Luxury Collection Hotel, Dalian

More about The Castle Hotel, a Luxury Collection Hotel, Dalian

The Castle Hotel, a Luxury Collection Hotel, Dalian

Check out all the many sightseeing choices in Dalian when you stay at The Castle Hotel, a Luxury Collection Hotel, Dalian, which puts you close to all the famous landmarks. Are you seeking the true Dalian? Experiencing the best of the city's culture is easy with a stay at The Castle Hotel, a Luxury Collection Hotel, Dalian, located merely 820 m from Xinghai Square.
All offerings provided by The Castle Hotel, a Luxury Collection Hotel, Dalian help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Dalian is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the The Castle Hotel, a Luxury Collection Hotel, Dalian. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at The Castle Hotel, a Luxury Collection Hotel, Dalian. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at The Castle Hotel, a Luxury Collection Hotel, Dalian are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as bottled water, a coffee or tea maker, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Castle Hotel, a Luxury Collection Hotel, Dalian. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
A day in will be as fun as a day out with ranges of recreational activities offered at The Castle Hotel, a Luxury Collection Hotel, Dalian. A relaxing end to every day is possible with a visit to the massage, hot tub, steam room, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.

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Amenities and facilities
Excellent
Facilities

8.8

Languages spoken

  • English
  • Chinese [Mandarin]
  • Korean

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible registration desk
  • Accessible route to the registration desk
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site spa
  • Lever handles on all guest room doors
  • Lowered electrical outlets in some rooms
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • Transfer showers in all guest rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Restaurants on site

集锦西餐厅

  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte

臻宝中餐厅

  • Cuisine: Chinese, Local, Cantonese
  • Menu: Buffet

皇室啤酒坊

  • Cuisine: Asian, German, Seafood
  • Menu: Buffet
Location
No. 600 Binhai West Road, Xing Hai District, Dalian, China, 116021
Excellent
Location

8.3

Airports

  • Dalian Zhoushuizi International Airport (DLC)
    10.8 km 25 min drive
  • Changhai Airport (CNI)
    102.2 km

Public transportation

  • Dalian Jianshe Street Bus Station
    5.8 km
  • Dalian Railway Station
    5.9 km

Hospital or clinic

  • 2nd Affiliated Hospital of Dalian Medical Univ.
    11.8 km

Shopping

  • Dalian Time Square
    7.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Xinghai Square
    820 m
  • Xinghai Park
    1.0 km
  • Dalian People Square
    3.3 km
  • Labor Park
    5.2 km
  • Victory Square
    5.7 km
  • Dalian Zhongshan Square
    6.4 km
  • Laohutan Park
    7.4 km
  • Bangchuidao Island
    10.8 km
  • Lushun Russo-Japanese Prison
    29.2 km
  • Jinshitan Scenic Area
    45.0 km

Nearby landmarks

  • Gold Coast Shopping Center
    500 m
  • Xinghai Square
    820 m
  • Xinghai Park
    1.0 km
  • Dalian Xinghai Convention Exhibition Center
    1.2 km
  • Xinghai Beach Park
    1.2 km
  • Dalian clothing Market
    1.4 km
  • Binhai Road
    1.5 km
  • Dalian duty-free Shop
    1.5 km
  • Dalian Forest Zoo
    1.6 km
  • Peace Plaza
    2.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350 CNY
  • Distance from city center6 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)254 CNY
  • Daily Internet/Wi-Fi fee0 CNY

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors23
  • Number of restaurants3
  • Number of rooms 292
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014
Property announcements

Hotel newly launched the romantic Honeymoon Package which includes One night stay in Grand Ocean King or Ocean Suite, One bottle of Red Wine, Daily buffet breakfast for two, Spa voucher for two (each voucher valued CNY200, one voucher can only be used for one spa item).

Breakfast for City Suite, Suite, 1 King, City view is included for 2 adult and 1 children below 6 years old. Additional charge of breakfast for extra adult may applied.

Reviews of The Castle Hotel, a Luxury Collection Hotel, Dalian from real guests

Provided by verified guests of Agoda
8.6
/
10
Excellent
Cleanliness9.3
Facilities8.8
Location8.3
Room comfort and quality7.5
Service8.2
Value for money8.4
High score for Dalian
Rating
9+ Exceptional (11)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (1)
Jun - Aug (9)
Sep - Nov (4)
Dec - Feb (5)
All guests (47)
All languages

Show reviews that mention 

Showing 19 verified guest comments
9.6
Exceptional
xin from Singapore
Couple
Stayed 1 night in October 2018

Beautiful place ”

It’s a very pretty palace! Love it. The sea view rooms are a must get. View is awesome!

Reviewed November 05, 2018

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10.0
Exceptional
Steven from United States
Couple
One-Bedroom Apartment
Stayed 3 nights in June 2018

Excellent value ”

We stayed in a residence apartment which we could only find on Agoda. Very specious. We had a good view of the bay bridge.

Reviewed June 25, 2018

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9.2
Exceptional
Junjira from Thailand
Solo traveler
Stayed 1 night in December 2017

Good”

Good as expectation

Reviewed October 15, 2018

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10.0
Exceptional
TAE from South Korea
Couple
Stayed 1 night in November 2018

Everything is fine”

Everything is fine

Reviewed November 12, 2018

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8.8
Excellent
Junjira from Thailand
Solo traveler
Stayed 2 nights in December 2017

Good”

Good as expectation

Reviewed October 15, 2018

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6.3
Good
XiaoYu from China
Family with young children
Stayed 1 night in June 2015

时不可失必备基本款时不可失吧”

i 比比谁播报死神你是不可

i is 比赛比死不死是可能的理念

Reviewed August 27, 2015

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7.6
Very good
nagashima from Japan
Solo traveler
Deluxe Mountain Room, Guest room, 2 Twin/Single Bed(s)
Stayed 3 nights in February 2019

良かったけど、残念ながら”

僕なりに結構満足してました。けど、完璧ではないが、残念で仕方がない。一見豪華なホテルだし、設備も充実してますので、せめて接客も丁寧にして欲しい。泊まった部屋は山しか見えないから、これから予約時是非はっきり表示して欲しい!テレビのチャンネルも増やしてもらいたいです!部屋の中で中々電波届かないのか何とかならないかなぁ❓ 色々言うけど、良いホテルでした!

Reviewed February 23, 2019

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Dear nagashima, Thank you for choosing The Castle Hotel, A Luxury Collection Hotel, Dalian. We are pleased to note that you like hotel’s location with its panoramic ocean view of the Xinghai Bay. You might like to know that The Castle Hotel was re-imagined by HBA Interior Design, aimed at boasting an opulent, contemporary interior, where each detail is telling a story. In the meantime, we thank you for highlighting shortcomings of services, a matter which we take serious and incorporate all such into our training plans. Once again, we thank you for your feedback and would welcome another opportunity to demonstrate our services to you.

Responded February 27, 2019
The Castle Hotel, a Luxury Collection Hotel, Dalian
5.6
ICHIDO from Japan
Business traveler
Stayed 2 nights in April 2016

見た目は豪華な五つ星ホテルですが、、、”

建物玄関はその名のとおりお城のようで豪華ですが、設備は今一つ。冷房はなくあまりの暑さにフロントに連絡すると部屋の窓を開錠いただき、"これで涼しくなると、、、”びっくりしました。苦笑)

Reviewed May 09, 2016

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5.6
shihchih from Taiwan
Solo traveler
Stayed 3 nights in October 2017

Above average”

5星品牌.,4星位置.,3星設備.,2星服務素資.......大失所望

Reviewed October 18, 2017

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9.6
Exceptional
NAMHEE from South Korea
Family with young children
Deluxe Ocean View Room, Guest room, 2 Twin/Single Bed(s)
Stayed 2 nights in August 2019

친구 데리고 아동1명 데리고 다녀왔어요”

성해공원 앞이라서 아이들 데리고 가기 좋습니다. 무엇보다 호텔이 진짜 웅장해요. 데스크 직원들은 모두 영어 구사가 가능하고 모든 분들이 친절합니다.

Reviewed August 28, 2019

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3.2
donggun from South Korea
Couple
Stayed 1 night in June 2018

대련 더캐슬”

가격대비 만족도, 음식(조식,) 직원태도, 편의시설, 위치, 모두 기본이하인 호텔이다 청소상태도 안좋고 절대 추천하고싶지않은 곳중에 한곳이다

Reviewed June 11, 2018

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10.0
Exceptional
CHIN from Malaysia
Business traveler
Stayed 2 nights in December 2018

房间豪华”

酒店装修豪华,房间面积很大,也很舒适。

Reviewed February 03, 2019

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10.0
Exceptional
YUAN from China
Family with young children
Stayed 1 night in July 2018

古堡酒店非常赞”

非常有味道的酒店,对门岗大爷印象特别深刻,六层楼大箱子一气就提上去了

Reviewed January 07, 2019

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尊贵的客人您好,非常感谢您对大连一方城堡豪华精选酒店的喜爱和推荐。作为当地标志性酒店,我们非常乐意为宾客提供丰富的目的地体验。豪华精选礼宾服务,帮助见闻广博的宾客们深入探索本地风情和文化,我们的使命是,引领环球旅行家们踏上一段非同凡响的的旅程。目的地释义——精致不凡的本地文化、令人回味的曼妙瞬间、动人心魄的迷人景致,让宾客沉浸在引人入胜的浪漫元素之中,进一步扩大和丰富他们的视野。希望可以给您留下美好回忆。

Responded January 10, 2019
The Castle Hotel, a Luxury Collection Hotel, Dalian
10.0
Exceptional
Yan from China
Family with teens
Stayed 1 night in July 2018

Exceptional”

家人都非常满意,不仅仅是房间大,而且装饰看得出非常用心!虽然在山上,可是随时有酒店的车接送往返上下山,尽管旺季排队入住和退房时间都有点久,但是整体是非常好的!

Reviewed July 31, 2018

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10.0
Exceptional
LI from China
Family with teens
Stayed 1 night in August 2017

城堡公主般的感受”

一进房间,感觉进入梦幻世界,马桶超智能型,自动冲洗,坐垫周围热乎乎的很舒服。躺在浴缸里边沐浴边看电视,也是享受。公共区域环境优美,城堡伫立于山中,大海及跨海大桥一览眼底,美不胜收,下次去还要住。

Reviewed August 24, 2017

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4.0
Guangxu from China
Couple
Stayed 1 night in June 2017

服务很差”

6月25号,来大连旅游,由于达沃斯将近,大连城市给我的第一形象简直满分,满大街的鲜花,干净整洁的街道,来之前在选酒店上也花了一番功夫,最后选择了外形非常瞩目的一方城堡酒店,虽然agoda上的评论里也有看到服务差的字样,但是觉得五星酒店也应该不至于太差,但是万万没想到,我在agoda上订过的五星酒店没有50也有40多家,全中国可以说是住了个遍,第一次遇到工作人员素质如此差的五星酒店。出租车师傅停到了酒店大堂门口,门口的迎宾旁若无人地站在原地,在和一个出租车司机唠嗑,excuse me?!难道他的工作不是帮助客人拿行李吗?但是随后我就知道为什么了,因为紧接着边上开来了一辆宾利,迎宾小哥匆忙赶上前开门欢迎,我他妈无fuck说。办入住的时候,前台小姐姐花了半个多小时才把入住办好,全程对我提的问题惜字如金,不反复提问人家根本装作听不到,结果最后给我来一句“由于现在没有房间,要下午两点才能入住”当时是中午十二点,任何酒店都应该可以办理入住了吧?更何况我预定时已经勾选过提前到的选项,中国各地的五星酒店也住了不少了,这种事情我也是第一次碰到,在大堂坐了整整两个小时,历经波折总算入住这个牛逼哄哄的城堡酒店。第二天,高潮来了,酒店大堂多了好多警察和保安,还立了个安检通道在大堂门口,估摸着可能因为开达沃斯有领导住这里,下午的时候给房间来了个电话说要让我们换房间,因为有领导要住这一层,我本着与人方便与己方便的原则默默接受,之后收拾完东西准备走,经理又来了个电话说楼上也没有房间可以换了,又不用换房间了,我TM就呵呵哒,我东西都收拾完了鞋都穿好了你告诉我不用换了?那么请问在给我来电话之间不应该先查查到底有没有空房间可以换吗?这种工作方式怎么当上经理的?晚上下楼拿个外卖跟出国拿外卖一样,安检过程完全不亚于机场的,开瓶的水还要当众喝一口,我认为这种临时决定安排安检的事情,没有提前跟客人打招呼就算了,事后跟客人说句带来了不便请见谅有那么难吗?我来这边是旅游的,不是来看你们脸色的,谢谢!这一切我都可以抱着无奈的心态接受,但令我最心寒的莫过于入住两天没听过一句你好,对,就是这么夸张,大连一方城堡酒店就是这么牛逼哄哄,从前台到礼宾部到客房保洁,没一个人说您好,早上好这类问候语。第二天拿着行李就走人了,综上所述,这个酒店完完全全的就是五星设备,三星服务…负分差评收好,缘分已尽,再也不见。

Reviewed June 27, 2017

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10.0
Exceptional
shen from China
Couple
Stayed 1 night in July 2015

大赞!可惜不能给6分!”

位置,服务,装修

城堡酒店真的名不虚传 总体感觉可以说是超五星级标准 从外表 大堂到客房内部都很精致 特别是客房的装修 真的有种皇室的感觉 客服态度也很好 要出租车的话 直接和他们说 他们会帮忙叫车上来 大连海景很美 城堡酒店的海景和夜景真是无可挑剔 酒店超吸引人所以大力推荐

Reviewed July 20, 2015

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5.0
yichen from China
Family with young children
Stayed 1 night in October 2014

五星级的硬件,三星级的服务”

硬件不错,

很失望,第一次住,也是最后一次住

Reviewed October 07, 2014

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10.0
Exceptional
YU from Taiwan
Business traveler
Stayed 1 night in December 2015

極為推薦!!!”

空間位置整潔一級棒!!!
Reviewed December 23, 2015

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