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Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan
Swiss-Belhotel Tarakan

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7.4

Very good

215 reviews

215 reviews

Housekeeping3
Breakfast2
Food & Dining1
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Tarakan Chinese Temple 1.5 km
Masjid Besar, Kg. Empat, Tarakan 1.5 km
Port of Tarakan 1.8 km
Monumen Pompa Minyak Angguk 1.8 km
Stadiun Datu Adil 1.9 km
Tarakan Street 2.2 km
Tengkayu port 2.3 km
Kantor Walikota Tarakan 2.4 km
Masjid Darus Sa'adah 2.5 km
Kantor PMI Tarakan 2.5 km

Swiss-Belhotel Tarakan

Jalan Mulawarman No. 15, East Tarakan, Tarakan, Indonesia, 77111 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the East Tarakan part of Tarakan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Juwata International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Breakfast [free]

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money7.0
Distance to city center0.5 km
Location rating8.2

Rooms available at Swiss-Belhotel Tarakan

Deluxe
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 double bed and 2 single b...
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Superior
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 double bed and 2 single b...
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Double or Twin Superior
...
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    Junior Sute
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    ...
    • Room size: 49 m²/527 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
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    Suite - De Luxe
    ...
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      Junior Suite Single Room
      ...
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        Twin room - De Luxe - Single use
        ...
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          Single Room
          ...
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            Frequently asked questions

            What time is check-in and check-out at Swiss-Belhotel Tarakan?

            Check-in is from 01:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Swiss-Belhotel Tarakan?

            Swiss-Belhotel Tarakan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100.000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swiss-Belhotel Tarakan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss-Belhotel Tarakan has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Tarakan with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at Swiss-Belhotel Tarakan?

            Start your mornings right, with the continental and buffet breakfast options offered at Swiss-Belhotel Tarakan. There's an additional charge of 70000 IDR for adults and 70000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Swiss-Belhotel Tarakan?

            Swiss-Belhotel Tarakan features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

            What is the smoking policy at Swiss-Belhotel Tarakan?

            Swiss-Belhotel Tarakan does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Swiss-Belhotel Tarakan?

            Swiss-Belhotel Tarakan’s neighborhood is East Tarakan which includes popular restaurants such as Dynasty Restaurant.

            What are popular attractions near Swiss-Belhotel Tarakan?

            Swiss-Belhotel Tarakan’s location in the East Tarakan neighborhood makes it close to famous attractions including Masjid Besar, Kg. Empat, Tarakan.

            What popular beaches are close to Swiss-Belhotel Tarakan?

            Swiss-Belhotel Tarakan’s East Tarakan neighborhood also includes Pantai Binalatung.

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            See map

            Explore the neighborhood

            What people love about Swiss-Belhotel Tarakan

            • 8.4

              Excellent
              Cleanliness

              "The room were very nice, clean and the bed and pillow were very comfortable."

              Marviolla

              |

              May 25, 2022

            • 10

              Exceptional

              "Great moment, feel luxurious and relax staying in Swiss BelHotel Tarakan"

              Nur

              |

              September 6, 2021

            Overall rating:

            7.4

            Very good
            215 reviews
            Cleanliness
            7.2
            Facilities
            7.1
            Location
            8.2
            Read all reviews >
            More about Swiss-Belhotel Tarakan

            More about Swiss-Belhotel Tarakan

            Swiss-Belhotel Tarakan

            With a wide range of services catered to both business and leisure travelers, Swiss-Belhotel Tarakan makes sure you get the best out of your stay.
            The superior services and facilities offered at Swiss-Belhotel Tarakan will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Tarakan can be assisted with taxi, car hire and shuttle services available.
            Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Swiss-Belhotel Tarakan. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
            The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
            Guests are guaranteed a comfortable stay while at Swiss-Belhotel Tarakan. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms.
            You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


            Dining and things to do

            Wake up with no worries at Swiss-Belhotel Tarakan, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Swiss-Belhotel Tarakan is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
            Once there, be sure to check out bar for some in-house nighttime fun.
            Swiss-Belhotel Tarakan promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at Swiss-Belhotel Tarakan ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


            Reasons to stay here

            Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
            This accommodation beats more than 91% of competition in the city on room comfort.

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            Amenities and facilities
            Very good
            Facilities

            7.1

            Most talked about facilities

            Breakfast

            11 mentions

            Food & Dining

            4 mentions

            Swimming Pool

            3 mentions

            Internet

            3 mentions

            Languages spoken

            • English
            • Indonesian

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Fitness center
            • Massage
            • On-site entertainment
            • Sauna
            • Spa
            • Swimming pool [indoor]
            • Swimming pool [outdoor]

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hotel room service app
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Sterilizing equipment
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • BBQ facilities
            • Breakfast [free]
            • Coffee shop
            • Kitchen
            • Restaurant [halal]
            • Restaurant [kosher]
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Contactless check-in/out
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Grooming service
            • Heating in public area
            • Invoice provided
            • Ironing service
            • Laundromat
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Shrine
            • Smoke-free property
            • Smoking area

            For the kids

            • Babysitting service
            • Family room

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking

            Available in all rooms

            • Air conditioning
            • Blackout curtains
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Daily housekeeping
            • Desk
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Mini bar
            • Mirror
            • Non-smoking
            • Private bathroom
            • Refrigerator
            • Satellite/cable channels
            • Sewing kit
            • Shower
            • Slippers
            • Smoke detector
            • Telephone
            • Toiletries
            • Wake-up service
            • Wi-Fi [free]
            Food and dining
            Breakfast options
            • Halal
            • Buffet
            Restaurants on site

            Swiss Cafe

            • Menu: Buffet, A-la-carte
            Location
            Jalan Mulawarman No. 15, East Tarakan, Tarakan, Indonesia, 77111
            Excellent
            Location

            8.2

            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-3 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 4-11 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 12 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from13:00
            • Check-in until14:00
            • Check-out from12:00
            • Check-out until13:00

            Getting around

            • Airport transfer fee100.000 IDR
            • Distance from city center0.5 km
            • Travel time to airport (minutes)8

            Extras

            • Breakfast charge (unless included in room price)70000 IDR
            • Daily Internet/Wi-Fi fee50.000 IDR

            The property

            • Non-smoking rooms/floorsyes
            • Number of floors8
            • Number of restaurants1
            • Number of rooms 81
            • Room voltage220
            • Year property opened2004

            Reviews of Swiss-Belhotel Tarakan from real guests

            Provided by verified guests of Agoda
            7.4
            /
            10
            Cleanliness7.2
            Facilities7.1
            Location8.2
            Room comfort and quality7.3
            Service7.6
            Value for money7.0
            High score for Tarakan
            Rating
            9+ Exceptional (18)
            8-9 Excellent (22)
            7-8 Very Good (50)
            6-7 Good (36)
            <6 Below Expectation (41)
            Time of the year
            Mar - May (58)
            Jun - Aug (44)
            Sep - Nov (35)
            Dec - Feb (30)
            All guests (215)
            All room types
            All languages

            Show reviews that mention 

            Showing 167 verified guest comments
            12345
            9.3
            Exceptional
            Hengky from Indonesia
            Couple
            Superior
            Stayed 1 night in January 2012

            Best Hotel in Tarakan ”

            Spacious rooms, luxurious bathrooms

            we were traveling in and around tarakan for several days (to derawan and back again to tarakan, then to sebatik and back once more to tarakan). over the course of our travels we stayed at several hotels in tarakan and then decided to treat ourselves to the swiss-belhotel for the last few nights. it is by far the best hotel in tarakan! the rooms are spacious and comfortable, the beds are immense. we had the in-room massage service which was very enjoyable. the breakfast buffet filled us up for the day. i was also extremely impressed with the very helpful staff at the hotel and the manager was even kind enough to upgrade our booking to a deluxe room. after this delightful experience, we tried the swiss-belhotel in samarinda which was a real disappointment in comparison. although newer and more modern, the rooms were quite small and the front desk staff was quite unfriendly. if in tarakan, though, be sure to stay at the swiss-belhotel. well worth it!

            Reviewed January 28, 2012

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            10.0
            Exceptional
            Abdul from Indonesia
            Business traveler
            Superior
            Stayed 1 night in June 2012

            Good hotl with great location”

            Good location

            I have staying in this hotel very often. This is the best hotel in Tarakan. The food, the staff are all OK. Would recommend to everybody who will come to Tarakan to stay in this hotel.

            Reviewed August 26, 2012

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            8.4
            Excellent
            RODZAINAH from Malaysia
            Group
            Deluxe
            Stayed 5 nights in May 2017

            centrally located intersection of 2 major roads”

            Good location close to shopping but unfortunate Grand mall Tarakan opposite the hotel is closed down not in operation but fresh market is near Gusher plaza with bazaar type shopping about 15min walk from hotel. Hotel room clean n well furnished upto 3* standard, breakfast reasonable good, staff are friendly polite helpful from entrance, reception, room service, car park attendants. Will come back to this hotel in future. Many VIPs are lodging at this hotel too

            Reviewed May 16, 2017

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            7.7
            Very good
            Nicolas from Indonesia
            Business traveler
            Superior
            Stayed 2 nights in June 2012

            Best hotel in town”

            Good services

            this is my first time to visit tarakan island and the first time stayed at thishotel. after looked around i would say that this is the best hotel in tarakan, although the hotel only a 3 star hotel. the services isgood and lot of smile, breakfast is ok,rom is clean and comfortable. too bad that the light in room is too dark, even the bathroom is brighter that the room itself.

            Reviewed June 20, 2012

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            8.0
            Excellent
            Agus from Indonesia
            Business traveler
            Superior
            Stayed 2 nights in November 2013

            AVERAGE”

            near airport, big room

            The service a little bit slow, asked for a pair of slippers need 15 minutes, no buffet lunch, aircond is not cold, however i think that is the best hotel you can get in Tarakan, as other is more on motel type.

            Reviewed December 02, 2013

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            10.0
            Exceptional
            Jagdish from India
            Business traveler
            Stayed 1 night in August 2017

            Exceptional”

            my stay at swiss belhotel was very good but hotel need upgrade and renovation.

            Reviewed September 01, 2017

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            9.7
            Exceptional
            Michael from Australia
            Solo traveler
            Superior
            Stayed 7 nights in April 2011

            a class hotel the best staff you would meet”

            well it is very hard as this is the best hotel overall i have stayed in anywhere

            i came here last year to see where my father fought the japanese in the war i found australian war monument there that was in need of repair so i came back this year to renovate the monument and stay at swiss hotel again i found this hotel and the management and staff to be the best i have stayed anywhere in the world without a doubt

            Reviewed May 08, 2011

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            6.8
            Good
            Chatipat from Thailand
            Group
            Superior
            Stayed 1 night in September 2016

            A good hotel for transit in Tarakan”

            We stay here for one night transit in Tarakan. The hotel is located not far from the airport, and it also provide airport shuttle by schedule. Breakfast is quite nice with variety of foods. The room itself is not so bad, but we see electric power down a few times during our stay, and we were stuck in the elevetor once..Not sure if it happens to this hotel only or surrounding area.

            Reviewed September 13, 2016

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            7.3
            Very good
            Oleg from Russia
            Solo traveler
            Superior
            Stayed 1 night in April 2011

            Swiss-Belhotel Tarakan”

            This hotel is the best in Tarakan. The lokation is in the center of Tarakan. And very near from shopping mall.

            Reviewed April 23, 2011

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            8.7
            Excellent
            Bartasan from Indonesia
            Family with teens
            Superior
            Stayed 1 night in March 2014

            Best Hotel in Tarakan !!”

            Facilities, Location, Comfort

            Simply the Best Hotel in Tarakan !

            Reviewed May 11, 2014

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            6.0
            silfanus from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in May 2018

            not worth it”

            As one of a well known global hotel, this hotel at Tarakan should reflecting the quality of Swiss bell hotel as in the other provinces or countries. Need renovation and quite lot of the old stuffs there. quite disappointing as it seems has no global competitors there..

            Reviewed June 07, 2018

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            6.3
            Good
            Bettina from Switzerland
            Couple
            Superior
            Stayed 3 nights in January 2013

            Nice hotel -friendly service-car charches to high”

            Breakfast and pool

            Was nice, friendl helpful staff, but they had no map of tarakan and didn't know little things about tarakan sights. Car of the hotel was very expensive. Showerhead shoud be replaced.

            Reviewed February 01, 2013

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            8.0
            Excellent
            Saleh from Saudi Arabia
            Business traveler
            Deluxe
            Stayed 1 night in October 2013

            Good location ”

            Location

            One of the best in Tarakan

            Reviewed April 21, 2015

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            7.2
            Very good
            MEYANANURPATRIA from Indonesia
            Business traveler
            Superior
            Stayed 2 nights in March 2016

            best location, friendly staff”

            best location --near business area in Tarakan city

            Reviewed March 12, 2016

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            5.3
            Mintaryo from Indonesia
            Business traveler
            Superior
            Stayed 2 nights in July 2014

            locate good, but when i stay, the hot water is off”

            central located, bad service, bad complaint handle

            standard bad. located central city is good but when i stay, the hot water is off. from the first night until the i check out, the hot water is still off. im very disapointed.. when i make complaint to hotel manager, he's answer and action can not make me satisfy the solution from the hotel offer to me , is i must bath with hotwater in the bucket... yup...it's beyond my imagination for such Swiss-belhotel, an international hotel like that ???

            Reviewed July 09, 2014

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            6.4
            Good
            Ricky from Netherlands
            Family with young children
            Stayed 3 nights in August 2017

            Location and staff is outstanding, but the cleanness of the room is really bad, specially the carpet of the room. When I walk with bear foot I feel the dust and after a while make my foot palm dark.”

            What I like about the hotel, the staff from top till bottom they are friendly, helpful, and always warm with their good attitude. I will be back to this hotel only because of them. But my suggestion please clean the room properly I found a lot of dust under the bed, behind the cabinet and cables are not well organised. I can understand this is an old hotel maybe it will be helpful to the image of swiss bel if the just can maintain the cleanliness of the room. If renovating is to expensive maybe they can start with small details in the room like I mentioned above. Dust is the big problem !

            Reviewed August 10, 2017

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            9.0
            Exceptional
            Andrew from United States
            Couple
            Superior
            Stayed 1 night in June 2012

            Exceptional service”

            The day manager Gatot P.Aribowo is a prince.

            Our stay was marred by a malfunctioning Mandiri Bank ATM located just outside the hotel, which ate my ATM card. Even though the hotel had no responsibility, the day manager Gatot P.Aribowo made extraordinary efforts to recover my card, drove us to the airport, refused to accept any tip and followed up with the bank several days later after we had left the hotel! Remarkable service! Also has a good breakfast again with a staff which goes out of its way to satisfy breakfast requests.

            Reviewed June 26, 2012

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            9.7
            Exceptional
            Abd from Malaysia
            Solo traveler
            Superior
            Stayed 2 nights in February 2011

            Simple & Exclusive”

            Hospitality

            I like the hospitality that the hotel staffs treat & greet me like i am a regular. They take good care of my needs. The location is good, not far from the airport and the jetty for boats. It is nearby shopping area and food outlets. The hotel foods are okay buat it is better to change the breakfast menu, maybe in alternate days so that we don't have same foods for breakfast everyday.

            Reviewed March 07, 2011

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            7.7
            Very good
            YUNUS from Indonesia
            Business traveler
            Superior
            Stayed 1 night in October 2013

            Good Hotel”

            Clean, Friendly, Good Location

            Hotel Location is good, closed to Airport and also Speedboat Terminal to Tanjung Selor. Hotel has nice Lobby, nice Restaurant, and nice staff. Check-in officer need more attention of guest request. Our request of Twin bed is given Double-bed without any confirmation. We just knew it after get into the room. Hotel provide Free Shuttle to Airport with a nice friendly driver. Hotel breakfast is great. Even at 05:30 am we can still have some choice of foods.

            Reviewed October 18, 2013

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            10.0
            Exceptional
            MUSRI from Malaysia
            Couple
            Superior
            Stayed 2 nights in February 2013

            comfortable hotel and best staff hospitality”

            food and staff hospitality

            Great location and very comfortable hotel. I like the variaty of food and the food are delicious. Hotel staff are friendly and very hospitality. Im enjoying staying at this lovely hotel and i will come again next time.

            Reviewed February 15, 2013

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            12345
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