Experience Comfort and Convenience at Sun Smile Lodge Koh Tao
Sun Smile Lodge Koh Tao is a 2.0-star hotel located in Ko Tao, Thailand, that offers a wide range of facilities to ensure a comfortable and convenient stay for its guests. The hotel provides laundry service, room service, safety deposit boxes, airport transfer, tours, concierge, air conditioning, hair dryer, television, balcony/terrace, satellite/cable TV, massage, Wi-Fi in public areas, car park, refrigerator, shuttle service, free Wi-Fi in all rooms, luggage storage, fishing, taxi service, ticket service, and snorkeling. Whether you're traveling for business or leisure, Sun Smile Lodge Koh Tao has everything you need for a memorable stay.
Comfortable Lodging Options at Sun Smile Lodge Koh Tao
Sun Smile Lodge Koh Tao offers two types of lodging options to cater to the needs of its guests. The Double Lodge spans over 24 square meters and features a comfortable King Bed, perfect for couples or solo travelers looking for a spacious room. The Twin Lodge, also covering 24 square meters, comes with two comfortable Single Beds, ideal for friends or family traveling together. Both lodging options are designed to provide guests with a comfortable and relaxing stay, ensuring a memorable experience at Sun Smile Lodge Koh Tao.
Discover the Best of Koh Tao at Sun Smile Lodge
Located in the heart of Koh Tao, Sun Smile Lodge is surrounded by some of the island's most popular landmarks and attractions. Just steps away from the hotel, guests can soak up the sun and enjoy the crystal-clear waters of Sairee Beach, which is known for its stunning sunsets and vibrant nightlife. Art lovers will appreciate The Gallery Koh Tao, a local art gallery that showcases the works of talented Thai artists. Adventurers can also explore the depths of the ocean with Scuba Junction, a reputable diving center that offers a variety of courses for all levels of experience. For those seeking a more adrenaline-fueled experience, Goodtime Adventures offers thrilling activities such as rock climbing and cliff jumping. With so much to see and do, Sun Smile Lodge is the perfect base for discovering the best of Koh Tao.
Excellent Customer Service and Spotlessly Clean Rooms
Sun Smile Lodge Koh Tao has received rave reviews from its customers for its excellent customer service and spotlessly clean rooms. The staff are all incredibly helpful and friendly, always available for anything and anytime. The owner speaks great English and provides a really friendly welcome to all guests. The rooms are well furnished and very clean, with daily housekeeping and really good WiFi. Customers have praised the staff's friendliness and kindness, and many have said they would definitely stay here again and recommend it to others. If you're looking for a great place to stay in Ko Tao, Sun Smile Lodge is definitely worth considering.
Experience Exceptional Value and Service at Sun Smile Lodge Koh Tao
Sun Smile Lodge Koh Tao in Ko Tao, Thailand has received outstanding customer ratings for its exceptional value and service. With an overall rating of 9.0, guests have praised the comfortable and clean accommodations, as well as the prime location. The staff performance has been rated at an impressive 9.5, indicating a high level of service and hospitality. The facilities have received a rating of 8.7, ensuring guests have access to everything they need during their stay. While the food and dining rating is lower at 6.7, guests have still raved about the value and service provided at this hotel. Overall, Sun Smile Lodge Koh Tao is an excellent choice for travelers looking for a comfortable, clean, and affordable stay in a prime location with exceptional service.
Perfect”
My husband and I were really very pleased to stay with Sun Smile Lodge Koh Tao hotel. For all three weeks travelling in Thailand here we have met the best attitude to hotel guests in all meanings. I am very thankful that we have been welcomed with a smile, cold towel, and jammy papaya juice with ice :) We have been explained how we could spend our time efficiently and we've been give great advises about nice free places on the island. With this hotel we have rented the bike and all necessary equipment for snorkeling, and staff always was ready to help and even taught us few thai words. I'm writing this review with wonderful memories from Koh Tao island, the place where we would love to come back and the staff of the hotel made our stay just perfect. I recommend this hotel for all people who want to meet nice thai peolpe, taste amazing thai food nearby in Su Chili and 995 Duck and discover stunning nature of Koh Tao.
See room deals
Perfect Stay! A must for visiting Koh Tao!”
We were so glad to follow online recommendations and select this place for our stay in Koh Tao. We were dubious as it was so cheap but the recommendations and rating online were so high that we went for it. The location is excellent, rooms are very clean and well maintained butt he cherry on top is the staff whoa re just so very friendly and helpful and made our stay so enjoyable. Upon arrival at the ferry port, we were collected free of charge but the Sun Smile Lodge transfer van and after arriving at the hotel were seated by the owner, Chai who told us all about the island, the property and gave us loads of recommendations for things to do. We hired a scooter from the property at 200 Baht per day and were very happy with it. We used their laundry service twice and were over the moon to receive our clothes back the same day which we weren't able to find anywhere else we stayed. Chai and his staff were always on hand for further recommendations as we talk to them several times as we extended the hotel, changed our ferry bookings, made and rescheduled our train bookings and made plans to visit different parts of the island to go snorkelling - all of which they helped us with. Several wifi routers with several passwords are in place and wifi worked pretty well throughout - even when I had a two hour skype video conference to manage. It went off briefly during a full day thunderstorm which is unfortunately just how life on Koh Tao is as their power is all run off of generators. Happy to see that there were no leaky windows during the thunderstorm though and we were still able to sit on our balcony and enjoy the views of the rains without getting wet Please don't overlook this if your are visiting Koh Tao - well worth the experience for guests!
See room deals
Sun Smile Makes Me Smile”
We fell in love with Sun Smile Lodge Koh Tao within the first 2 minutes of arriving. We received free taxi service from the pier just by calling the front desk the day before. Right when we arrived, we were greeted warmly by Cha, who we assume is the manager/owner. He and the rest of the staff gave us a map filled with great suggestions for places to eat and things to do during our stay. All of the suggestions were amazing, especially the 750 baht all-day snorkeling trip. Sun Smile is a 2 minute walk to the beach and is very close to everything you could ever need, including all of the bars, restaurants, shops, and spas. The room was spotless every time we returned and was always restocked with water bottles and coffee. The staff was very willing to help: when we were leaving, one of us left a bag of snacks in the taxi and the driver went out of his way to come back and find us in a huge crowd on the pier. They were a big reason we decided to extend our stay. We are DEFINITELY coming back to Sun Smile!
See room deals
Lovely Hotel with Top Notch Staff”
Had the most lovely time staying at the Sun Smile Lodge. Ended up extending our stay because it was such a nice place. Had the double room with two single beds. The room was huge, updated with a couch and a private balcony. Room was cleaned every day, and water was provided in the fridge. The owners have a cash exchange and travel company in the lobby so we booked everything through them which was convenient. They were so welcoming and made Koh Tao feel like home. Excellent customer service. The hotel is a 5 minute walk from the beach, and a 5 minute walk from delicious Thai food (up the street away from the beach by 7-11). Would definitely stay here again if we return to Koh Tao!
See room deals
Best Guesthouse in Thailand”
Sun Smile is hands down, no questions asked, a 10 out of 10. We stayed three nights and from the moment of our arrival received a phenomenal service. Cha and his staff are lovely, wonderful people. Pleasant, smiling and friendly - always willing to lend a hand to help out. You will receive no better value anywhere in Thailand. We were welcomed into the office upon arriving, offered a refreshment and shown the local area on a map with dining options, diving advice, tour options (options, I say, nothing ever felt sold or pressured to us), and activities. We were provided a map printout and local guide book and given a background of the island. We introduced ourselves once and were called by name the duration of our stay. The rooms were clean and relatively updated, tidied daily, with trash emptied, bed made, etc. Tea, coffee, and water was provided free of charge, the room was sizeable, with a balcony, bright and inviting. The location is near the main intersection at Sairee Beach with taxi boat service right across the street - one of the guys even walked us down to make the introductions! Beach towels were provided so we wouldn't need to use our room towels, book selection is available for reading, and the staff were extremely helpful with our transportation questions and the best options for onward travel. Cha even went over with me what to expect for my flight out of Bangkok which was over a week away, giving me approximate expected costs and travel times among other tips. I would 100% recommend Sun Smile to any traveller. Hands down one of the best experiences in over 15 years of travelling the globe. Amazing people, good clean place, nice locale, unbelievable value for the cash.
See room deals
Wish we didn’t leave”
Sun smile was by far one of the best hotels I have ever stayed in. The rooms are pristine, the location is 2 minuets from the beach and Sairee town Centre. The rooms were cleaned well everyday and they provide water, coffee and fresh towels every morning. Above and beyond we became friends with the staff, they are always so friendly, pick you up and drive you to the pier, help you to learn simple thai phrases and have tons of advice on what to do/where to go on the island. They even gave my Mom a birthday present which was just the sweetest. The family who runs the hotel is doing things right and helped to make our stay on Koh Tao really special. I hope to return soon!
See room deals
Helpful staff, great customer service”
We were there during the raining season and was due to get back to Koh Samui on our last day there. However Koh Samui was flooded and we were alerted by the helpful receptionist (sorry his name slipped my mind) and he offered to call our hotel in Koh Samui to check on the situation in the area. It was messy as the area we were going to stay next in Koh Samui was flooded and we had alrdy booked and paid for our hotel. Trying to arrange for refund and rebook another hotel at a new area (which is not under flood water) was a hassle but they (Sun Smile Lodge, Koh Tao) was accomodating, helpful and very patient in assisting us. 👍🏾👍🏾 to their customer service. Good location too, perfect distance away from the noise of bars but close enough for convinience to everything. The Triple Room was nice that overlooks some greeneries.
See room deals
Great staff, location & facilities ”
upon arrival the Manager will sit down and explain the area in great detail. All staff at the sun smile lodge where friendly and approachable. Two minute walk to the main centre( shops, bars, main beach) The bedroom was clean and the facilities where good. I highly recommend this hotel and would book again. The only dissapointment - we booked our boat ticket from Tao - Krabi through the hotel and was given reassurance that when arriving in krabi there would be a connected transport to our hotel(krabi). After arriving in krabi the company did not know where our hotel was and the information on the sheet explained that we wanted to be taken to krabi centre. We then had to pay for an additional taxi from the centre to our hotel.
See room deals
Fantastic stay in Koh Tao”
Me and my girlfriend stayed here for 3 nights and arrived early after getting the overnight bus from Bangkok and we were checked in straight away even though it was quite early. We were greeted very warmly and were given lots of useful information on things to do on the island and tips on the best Thai places to eat to avoid tourist traps. The owner and rest of the staff were very friendly and helpful. The rooms were very clean and spacious and we were given fresh bottles of water and coffee every morning. Even though there is no pool, the hotel is only 5 minutes from the beautiful Sairee beach and was very close to lots of bars and restaurants and a 7/11. We also rented a motorbike for only 150 baht a day and had no problems. They organised tickets for both a snorkelling trip around the island and a ferry to koh phangan both included free transport to the pier. Overall an amazing stay and if we ever visit Koh Tao again we will definitely be staying here.
See room deals
You wont find better service in Thailand!”
The hotel is clean, good priced (for Koh Tao) and everything works perfectly well, but what makes this our favorite hotel in the whole of Thailand is the amazing service. The receptionist greets you with a warm smile, welcoming drink and with a firm handshake, sits you down and discusses everything you want to do in Koh Tao. He learned our names the first time he heard them and helped us book and reserve everything in Koh Tao for good prices, and suggested good areas to eat and do laundry. The other workers were exceptionally polite and friendly aswell. You will have to look hard to find more friendly service in Koh Tao, let alone Thailand!
See room deals
best place!”
I loved staying in Sun Smile! the room was like a small apartment with balcony, they keep it clean all the time, personal is the nicer people I've meet in my trip around Asia. always nice and helping me with everything, I went to Koh tao for 4 days and I stayed for 12! 5 min walk to Sairee beach.
See room deals
Loved it!”
My stay here complimented my whole Koh Tao experience. I felt right at home. The staff were the nicest. The room, the balcony and furnishings were all nice. Free water and beach towel daily. Room was kept clean. I couldn’t wait to be back here. Thank you so much Sun Smile Lodge.
See room deals
The best!”
I stayed here with my mate 3 nights during our four weeks backpacking around Thailand. I must say this place is absolutely amazing and a great value for money. I can't recall the name of the owner but he was the nicest host we met during the whole trip. The staff was amazing, they also helped us to organise transport to Bangkok. Our room was very nice, clean, spacious with AC and balcony where you can relax during your morning coffee. We also rented motorbikes from them for 2 days- considering that motorbike rental scams are common in Thailand, we had no problems at all. Everything was just perfect! I'm planning to come back to Koh Tao next year as my friend lives here and Sun Smile is the place! Support them as they are doing a great job!
See room deals
Perfect”
The customer service was the best I've ever seen. There was a board outside with my name on making it easy to find. We were sat down with a cold drink and face towel while they spoke to us for a good 5-10 mins about Koh Tao. We were given a map of the island and advice on what to do/where to go and prices etc, the handout even taught you helpful Thai phrases. Meanwhile our bags were carried to our room, we were then lead up while the facilities were explained to us, such as using the beach towels, laundry, air con, etc. The air con was good, there was hot water, we were given complimentary water + coffee/tea which was refilled daily. Towels and bedding were replaced daily and you could borrow beach towels + books from the floor below. There was also a lovely balcony to sit on and a big double bed. You could also book trips, rent scooters and book a ferry off the island with the hotel. We booked a boat trip and ferry to Koh Phangnan and both times were given free transfer to the pier. We could not find a fault in the whole stay and I honestly couldn't recommend this hotel more.
See room deals
Best Hotel!!”
I had the best stay at Sun Smile. The staff is A+! Every hotel (even the the 5 star hotels) can take lessons from the Sun Smile Lodge staff on customer service and how to treat their customers. From the moment I arrived I was treated like a princess! They were so genuinely nice and caring!! My room was so nice and clean, I got my roomed turned around everyday with bottled water in the fridge everyday. The location was perfect, close to the beach and two minute walk from the action. I would stay here again no problem!
See room deals
Exceptional care and customer service”
Sun Smile Lodge ticked all the boxes location was perfect, close enough to hustle and bustle but far enough away so it was very quiet. The room was great and really clean we loved the comfy chairs in there. There was also beach towels you could use for free each day as well as snorkel and scooter rental available. The staff here were exceptional and made the place what it was first of all they gave us a free ride up to the viewpoint for sunset when we arrived which was a great surprise and secondly we were unfortunate to have an accident on one of their scooters, when we returned they were very understanding and genuinely concerned helping with first aid on our injuries as to avoid big hospital charges. They really treated us like family and was a great experience.
See room deals
Centrally located guesthouse in sairee village”
The Sun Smile Lodge is centrally located in sairee village with plenty of restaurants around. Sairee beach is a 3 min. walk from the hotel. The room was well equiped with A/C and fridge. Nothing special, bud good standard and clean. The staff was very helpful in organising the snorkling boat trip short termed in the morning and recommending "Tik" restaurant just around the corner (delicious thai dishes at reasonable prices).
See room deals
Stay here!”
We were lucky enough to spend 6 nights at Sun Smile. The staff were great, super friendly and helpful, they went out of their way to ensure we had the best stay possible. We had a double room with an ensuite which was really nice and spacious, clean and comfortable. Nice hot shower and huge comfy bed! We had a mini fridge, kettle and cutlery and plates too which was nice. We also got complimentary bottled water each day. The location was perfect, right in town and right by Sairee beach where we watched the sunset every night. We really enjoyed our stay and would 100% stay here again! Thanks for having us!
See room deals
OUTSTANDING”
Staff are excellent, hotel is very clean, can not give one fault of hotel everything is excellent, rented motorbikes at 200 baht for 24 hours, it is close to the beach, the owner will give you good advice on travelling around the island and take care of all your needs, even help with bookong the next part of your journey, this is probably one of the best hotels i have ever stayed in and i have done Las Vegas. My only reccomendation would be maybe have some extra charge so you could use another hotels swimming pool. Thankyou Sun Smile Lodge for making our stay amazing.
See room deals
We had a good time! ”
The owner of Sun Smile Lodge and his team welcomed us very friendly and provided us directly with the most important information about the island. Rooms are well furnished and very clean. Sun Smile Lodge als provides free pick up and free towels and books for the beach ☺️☺️ - It's the little things that make backpackers happy. We'd love to come back😊.
See room deals