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Somerset Norodom Phnom Penh
Somerset Norodom Phnom Penh
Somerset Norodom Phnom Penh
Somerset Norodom Phnom Penh
Somerset Norodom Phnom Penh
Somerset Norodom Phnom Penh
Somerset Norodom Phnom Penh

Removed from saved list

8.7

Excellent

159 reviews

159 reviews

Swimming Pool4
Housekeeping4
Fitness Centre2
See map

7.9

Very good

Location rating score

Very good location - 930 meters from city center
Parking
FREE
Popular landmarks
Russian Market 1.4 km
Tuol Sleng Genocide Museum 1.8 km
Central Market 1.9 km
Independence Monument 2.3 km
Silver Pagoda 3.0 km
Royal Palace 3.2 km
National Museum 3.3 km
Sisowath Quay 3.9 km
Wat Phnom 4.5 km
Choeung Ek Genocidal Center 6.3 km
Nearby landmarks
Royal University of Law & Economics 230 m
Yamato Fitness & Spa 340 m
Rock Center 360 m
Vattanac Capital Tower 430 m
Embassy of Thailand 450 m
Monument Books 460 m
Sovanna Phum Art Association & Art Gallery 560 m
Embassy of Japan 610 m
Embassy of Vietnam 660 m
Policlinic Bayon 690 m
2020

Somerset Norodom Phnom Penh

Street 41, Chamkarmon, Phnom Penh, Cambodia, 120101 - See map

In addition to the standard of Ascott Cares, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chamkarmon part of Phnom Penh, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to fitness center, outdoor pool and sauna on-site.

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Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Ascott Cares

Our Commitment to Wellness, Cleanliness and Sustainability

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 10 minutes on Agoda.com
Value for money9.0
Distance to city center3 km
Location rating7.9
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport9.1 km

Rooms available at Somerset Norodom Phnom Penh

Studio Premier Double
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio Deluxe King
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1-Bedroom Deluxe Apartment
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Studio Executive
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1-Bedroom Executive Apartment
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 king bed
Enter dates to see prices
3-Bedroom Executive
...
  • Room size: 138 m²/1485 ft²
  • Outdoor view
  • 1 queen bed & 1 king bed & ...
Enter dates to see prices
1-Bedroom Premier
...
  • Room size: 69 m²/743 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
2-bedroom Executive
...
  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 2 single beds and 1 king be...
Enter dates to see prices
Premier Studio
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Other
...
  • Room size: 24 m²/258 ft²
Enter dates to see prices

Frequently asked questions

Does Somerset Norodom Phnom Penh have a hot tub?

Somerset Norodom Phnom Penh does not have a hot tub.

What time is check-in and check-out at Somerset Norodom Phnom Penh?

Check-in is from 02:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Somerset Norodom Phnom Penh?

Somerset Norodom Phnom Penh is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Somerset Norodom Phnom Penh has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Somerset Norodom Phnom Penh?

Wake up to a great continental breakfast at Somerset Norodom Phnom Penh. There's an additional charge of 10 USD for adults and 5 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Somerset Norodom Phnom Penh?

Somerset Norodom Phnom Penh does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Somerset Norodom Phnom Penh?

Somerset Norodom Phnom Penh is located in Chamkarmon, famous for good restaurants such as Yantra Restaurant, Pizzeria Matteo Phnom Penh and Takochantei.

What popular shopping places are close to Somerset Norodom Phnom Penh?

Shopping options in Somerset Norodom Phnom Penh’s Chamkarmon neighborhood include Central Market, Russian Market and Aeon Mall.

What are popular attractions near Somerset Norodom Phnom Penh?

Somerset Norodom Phnom Penh is located in Chamkarmon area, which is famous for attractions such as Tuol Sleng Genocide Museum, Bassac Lane and Wat Langka.

What popular natural sightseeing spots are close to Somerset Norodom Phnom Penh?

Somerset Norodom Phnom Penh is located within Chamkarmon, which makes it conveniently close to natural sights including Boeung Trabek.

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Explore the neighborhood

What people love about Somerset Norodom Phnom Penh

  • 9.6

    Exceptional
    Location

    "Good stay close to embassies."

    Matt

    |

    August 3, 2022

  • 10

    Exceptional
    Staff 

    "The receptionist is so friendly."

    William

    |

    July 24, 2022

  • 10

    Exceptional
    Cleanliness

    "As expected modern clean room, good service and location"

    CHEE

    |

    July 7, 2022

Overall rating:

8.7

Excellent
159 reviews
Cleanliness
9.4
Facilities
8.8
Location
7.9
Read all reviews >
What travelers say they love:
Everything was great in this brand new hotel.
alexandre from France
Couple
More about Somerset Norodom Phnom Penh

More about Somerset Norodom Phnom Penh

Somerset Norodom Phnom Penh

Take a good wander and unveil the wonder of Phnom Penh with a stay at Somerset Norodom Phnom Penh.
Have a hassle-free trip while enjoying the services and amenities offered by Somerset Norodom Phnom Penh. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Phnom Penh even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Somerset Norodom Phnom Penh thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Somerset Norodom Phnom Penh from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Somerset Norodom Phnom Penh come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, instant coffee and instant tea at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Somerset Norodom Phnom Penh.
Recreational facilities at Somerset Norodom Phnom Penh are designed for escape and relaxation. End your days in total relaxation with a visit to the sauna, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's yoga room.


Around the property

Somerset Norodom Phnom Penh is the perfect spot to explore Phnom Penh's fascinating cultural sights and attractions. Don't forget to stop by Royal Palace located 3.1 km away, where everyone who visits Phnom Penh wants to have their photo taken. Never forget your time in Phnom Penh with a special gift or trinket from Central Market just 1.9 km away.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

3 mentions

Housekeeping

3 mentions

Swimming Pool

1 mention

Internet

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Khmer

Accessibility

  • On-site accessible restaurants / lounges
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bottle of water
  • Breakfast [free]

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • High floor
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Kitchenware
  • Linens
  • Microwave
  • Mirror
  • Mobile hotspot device
  • Non-smoking
  • Private apartment in building
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Washing machine
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Location
Street 41, Chamkarmon, Phnom Penh, Cambodia, 120101
Very good
Location

7.9

Airports

  • Phnom Penh International Airport (PNH) - Cambodia
    9.1 km
  • Rach Gia Airport (VKG) - Vietnam
    176.7 km

Public transportation

  • Capitol Bus Station
    3.0 km
  • GST Bus Station
    3.6 km

Hospital or clinic

  • Policlinic Bayon
    690 m

Shopping

  • Central Market
    1.9 km

Convenience store

  • Caltex Star Mart
    460 m

Cash withdrawal

  • ATM
    430 m
What's nearby

Popular landmarks

  • Russian Market
    1.4 km
  • Tuol Sleng Genocide Museum
    1.8 km
  • Central Market
    1.9 km
  • Independence Monument
    2.3 km
  • Silver Pagoda
    3.0 km
  • Royal Palace
    3.2 km
  • National Museum
    3.3 km
  • Sisowath Quay
    3.9 km
  • Wat Phnom
    4.5 km
  • Choeung Ek Genocidal Center
    6.3 km

Nearby landmarks

  • Royal University of Law & Economics
    230 m
  • Yamato Fitness & Spa
    340 m
  • Rock Center
    360 m
  • Vattanac Capital Tower
    430 m
  • Embassy of Thailand
    450 m
  • Monument Books
    460 m
  • Sovanna Phum Art Association & Art Gallery
    560 m
  • Embassy of Japan
    610 m
  • Embassy of Vietnam
    660 m
  • Policlinic Bayon
    690 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:30
  • Reception open until23:59

Getting around

  • Airport transfer fee20 USD
  • Distance from city center3 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)10 USD

The property

  • Local Tax ID/ Rental License0
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors20
  • Number of restaurants0
  • Number of rooms 175
  • Room voltage220
  • Year property opened2018
  • Most recent renovation2018

Reviews of Somerset Norodom Phnom Penh from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.4
Facilities8.8
Location7.9
Service8.9
Value for money9.0
High score for Phnom Penh
Rating
9+ Exceptional (35)
8-9 Excellent (7)
7-8 Very Good (6)
6-7 Good (1)
<6 Below Expectation (7)
Time of the year
Mar - May (11)
Jun - Aug (4)
Sep - Nov (21)
Dec - Feb (20)
All guests (159)
All room types
All languages

Show reviews that mention 

Showing 56 verified guest comments
123
10.0
Exceptional
Hucky from Thailand
Solo traveler
Studio Executive
Stayed 2 nights in December 2021

Exceptional”

Staff at Somerset Norodom were extremely helpful all the way from the time of booking until checkout. Everybody went out of their way to assist and make me feel at home. They really helped me getting things organized in Phnom Penh. Accommodation was very spacious, clean and comfortable. Rooftop pool was great with a spectacular view over the River. I am very much looking forward to visiting this place again. Highly recommended.

Reviewed December 04, 2021

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Dear, Mr Hucky, On behalf of the entire team at Somerset Norodom Phnom Penh, we would like express our heartfelt and appreciate for your wonderful comment on your recent stay with us. I have shared this priceless comment to all our team. Thank you for choosing Somerset Norodom Phnom Penh and we looking forward to welcome you back in the near future. Yours Sincerely, Bun Ny Guest Service Manager.

Responded December 22, 2021
Somerset Norodom Phnom Penh
10.0
Exceptional
Jaganes from Malaysia
Business traveler
Studio Deluxe King
Stayed 1 night in October 2019

Great stay”

It was indeed a great stay although a short one. Ms Sereyvathana was indeed very helpful on arranging late night airport transfer to the property even on a short notice

Reviewed October 13, 2019

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Dear Jaganes, Thank you for your words of encouragement and compliments. It brings us satisfaction to know that we were able to create a memorable stay for you even though it was a short one. I have shared your compliments with my colleague Sereyvathana and it has definitely motivated him to deliver better service to all our customers. We hope that you will visit us again in the future and allow us to provide another positive stay experience for you. Best Regards, Joel Ho Residence Manager

Responded November 07, 2019
Somerset Norodom Phnom Penh
10.0
Exceptional
Todd from Cambodia
Business traveler
1-Bedroom Executive Apartment
Stayed 2 nights in December 2021

Spacious rooms with a view. ”

Will stay here next trip . Well maintained with a very helpful staff . The front office manger Mr. Ny Bun was helpful with request .

Reviewed December 29, 2021

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Dear. Mr. Todd, Thank you for your terrific review of Somerset Norodom Phnom Penh! It brings us such satisfaction to hear that our staff surpassed your expectations. Your generous encouragement is music to our ears and offers great motivation to maintain our high service standards. Please do let me know when your travels will bring you back to the Phnom Penh again. We would love to welcome you back! thanks !!! Yours sincerely, Bun Ny Guest Service Manager

Responded December 30, 2021
Somerset Norodom Phnom Penh
10.0
Exceptional
Einsny from Singapore
Couple
Studio Deluxe King
Stayed 3 nights in December 2018

Beautiful, new and clean service apartment”

Great service! Great location. Very satisfy.

Reviewed January 09, 2019

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Dear Einsny, Thank you for your compliments and kind recommendation of Somerset Norodom Phnom Penh. It has indeed been our pleasure to have you stay with us. We are thrilled to know that you have enjoyed the cleanliness of our brand new serviced apartments, location as well as our hospitality. Receiving such compliments have encouraged us to deliver service excellence to our residents and guests. My team and I look forward to welcome you back to Somerset Norodom Phnom Penh for another wonderful stay experience with us. Best Regards, Joel Ho Residence Manager

Responded January 27, 2019
Somerset Norodom Phnom Penh
10.0
Exceptional
CHEE from Singapore
Business traveler
Studio Deluxe King
Stayed 3 nights in April 2022

never failed me so far”

as expected modern clean room, good service and location

Reviewed July 08, 2022

See room deals

10.0
Exceptional
Jaganes from Malaysia
Business traveler
Studio Executive
Stayed 1 night in May 2019

Great stay and good room's ”

It was a pleasant stay, the hotel staff Nik was very helpful

Reviewed May 09, 2019

See room deals

Dear Jaganes, Thank you for leaving us with a perfect score rating and a wonderful recommendation of Somerset Norodom Phnom Penh. It brings us pleasure to know that you had an enjoyable stay experience with us and appreciated our brand new Serviced Apartments and facilities. At the same time, we are glad that our Guest Service Manager, Nik had also made your stay a memorable one. I have shared your compliments with him and it has certainly encouraged the entire team too. We hope that you will visit us again soon in the future and we warmly welcome you back for another positive stay on your trips to Phnom Penh. Best Regards, Joel Ho Residence Manager

Responded May 12, 2019
Somerset Norodom Phnom Penh
10.0
Exceptional
Sonia from Cambodia
Couple
Studio Deluxe King
Stayed 3 nights in December 2021

Serviced and property”

Extra comfort service + Good choice of property

Reviewed December 12, 2021

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Dear. Sonia, Thank you so much for taking your time to share your recent stay at Somerset Norodom Phnom Penh. We are glad to hear that your were enjoy with our service as well as the facilities. My team and I are striving to create the wonderful memories for our guests. Please do let us know when your travels will bring you back to the Phnom Penh again. We would love to welcome you back! Yours sincerely, Bun Ny Guest Service Manager

Responded December 22, 2021
Somerset Norodom Phnom Penh
10.0
Exceptional
Duong from Cambodia
Couple
Studio Premier Double
Stayed 1 night in June 2022

Recommend to my friends stay at sumerset is very nice ”

Love your place

Reviewed June 08, 2022

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9.6
Exceptional
Jordan from United Kingdom
Solo traveler
Studio Premier Double
Stayed 12 nights in March 2022

Excellent Apartment ”

This apartment was excellent and was only a short tuk tuk ride to the centre of the city. The staff were amazing and any requests I made were dealt with quickly and professionally. I would definitely stay here again.

Reviewed April 09, 2022

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Dear . Mr. Jordan, Thank you for your terrific review of Somerset Norodom Phnom Penh!.It brings us such satisfaction to hear that our staff surpassed your expectations. My team and I are striving to create the wonderful memories for all our guests. Please do let us know when your travels will bring you back to the Phnom Penh again. We would love to welcome you back! Yours Sincerely, Bun Ny Guest Service Manager

Responded April 11, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
alexandre from France
Couple
Studio Premier Double
Stayed 3 nights in January 2022

Perfect stay”

Everything was great in this brand new hotel.

Reviewed January 24, 2022

See room deals

Dear. Alexandre, Thank you so much for taking your time to write such as wonderful review for Somerset Norodom Phnom Penh. I am delighted to hear that you had a great experience at Somerset Norodom Phnom Penh. Thank you so much for choosing Somerset Norodom Phnom Penh, and we are looking forward to welcoming you back again in the near future. Best regards, Bun Ny Guest Service Manager

Responded January 25, 2022
Somerset Norodom Phnom Penh
9.6
Exceptional
Suyee from Singapore
Business traveler
Studio Deluxe King
Stayed 1 night in July 2019

Great experience!”

i really enjoyed my stay. the place is new and has a nice homely feel; everything works well. i had a great rest during my stay there. thanks!

Reviewed August 01, 2019

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Dear Suyee, Thank you for encouraging us with such a wonderful review of your recent stay at Somerset Norodom Phnom Penh and for the kind recommendation. My team and I are delighted to receive your compliments and are happy to hear that you had an exceptionally great experience here with us. We look forward to bringing you more home away from home experiences should your travels bring you back to Phnom Penh in the future. Best Regards, Joel Ho Residence Manager

Responded September 08, 2019
Somerset Norodom Phnom Penh
9.2
Exceptional
David from Thailand
Solo traveler
Studio Executive
Stayed 8 nights in March 2022

Great stay”

Just what I needed. - Perfect location (minutes away from all I needed) - great gym / clean - nice pool Be prepared to grab a tuk tuk to get out and about. A quick ride to restaurants & coffee shops.

Reviewed March 13, 2022

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Dear Mr. David, Thank you so much for taking your time to write such as wonderful review for Somerset Norodom Phnom Penh. I am delighted to hear that you had a great experience at Somerset Norodom Phnom Penh. Thank you so much for choosing Somerset Norodom Phnom Penh, and we are looking forward to welcoming you back again in the near future. Best regards, Bun Ny Guest Service Manager

Responded March 15, 2022
Somerset Norodom Phnom Penh
10.0
Exceptional
Teik from Singapore
Solo traveler
Studio Deluxe King
Stayed 6 nights in January 2022

Great services”

Super! for their breakfast style.

Reviewed January 23, 2022

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Dear Mr. Teik, On behalf of the entire team at Somerset Norodom Phnom Penh, we would like to express our heartfelt and sincere gratitude for your wonderful review more so on the extensive food offerings at our breakfast. Thank you for choosing Somerset Norodom Phnom Penh, and we look forward to welcoming you back again in the near future. Best regards, Bun Ny Guest Service Manager

Responded January 25, 2022
Somerset Norodom Phnom Penh
9.2
Exceptional
Noel from Ireland
Business traveler
1-Bedroom Executive Apartment
Stayed 4 nights in October 2019

Great apartments and facilities”

I stayed in a 1-bed executuve as the studios are very small, and it has nice modern decor and furniture, a stove, fridge washig machine etc. The pool and the gym are great also. Recommended! Especially if you prefer the anonymity of an apartment to a hotel, which i do!

Reviewed November 05, 2019

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Dear Noel, Thank you for encouraging us with your compliments and are appreciative of your kind recommendation of our Serviced Residence. We are delighted to hear that you had a great stay experience at Somerset Norodom Phnom Penh, especially enjoying the amenities and facilities provided in our apartments. As a Serviced Residence, our apartments come fully equipped with kitchen appliances and separated living and bedroom spaces, making our customers feel at home. My team and I look forward to having you stay with us again and are eager to assist you in any way. Best Regards, Joel Ho Residence Manager

Responded November 07, 2019
Somerset Norodom Phnom Penh
9.6
Exceptional
Cavin from Cambodia
Family with young children
1-Bedroom Executive Apartment
Stayed 2 nights in December 2020

Consistently Somerset”

When you stay at Somerset you know what to expect.

Reviewed December 20, 2020

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Dear Cavin, Thank you for your compliments and we appreciate it. We are glad that you had a great stay with us and we look forward to the next time you stay with us again. Best Regards, Joel Ho Residence Manager

Responded August 18, 2021
Somerset Norodom Phnom Penh
9.6
Exceptional
sangyeoul from Vietnam
Business traveler
Studio Premier Double
Stayed 1 night in February 2019

Great !”

all things are great !

Reviewed March 02, 2019

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Dear sangyeoul, Thank you for giving us yet another high score rating of Somerset Norodom Phnom Penh. It has indeed been our pleasure to have you stay with us. I have shared your compliments with my team and we are encouraged by your review. My team and I are delighted to hear that you had a great stay experience with us and certainly hope that you will visit our brand new Serviced Residence again during your next trip to Phnom Penh. Best Regards, Joel Ho Residence Manager

Responded March 03, 2019
Somerset Norodom Phnom Penh
9.2
Exceptional
Vatcharin from Thailand
Business traveler
Studio Executive
Stayed 2 nights in May 2022

Nice first time at Somerset Norodom :)”

Comfortable room. Nice landscape. Love the sustainability concept

Reviewed May 12, 2022

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Dear Vatcharin On behalf of the entire team at Somerset Norodom Phnom Penh, we would like express our heartfelt and appreciate for your wonderful comment on your recent stay with us. I have shared this priceless comment to all our team. Thank you for choosing Somerset Norodom Phnom Penh and we looking forward to welcome you back in the near future. Yours Sincerely, Bun Ny Guest Service Manager.

Responded May 17, 2022
Somerset Norodom Phnom Penh
8.8
Excellent
thirith from Cambodia
Couple
Studio Deluxe King
Stayed 1 night in October 2019

Great view and swimming pool on the top roof.”

So sad that the toothpaste and shave creat already 5 months expired. However they still keep it for guest to use in the bathroom... Better look for its expiration date first prior to use..

Reviewed November 02, 2019

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Dear thirith, Thank you for sharing with us your feedback on your recent stay at Somerset Norodom Phnom Penh. We are glad that you had enjoyed the scenic views of Phnom Penh city from our swimming pool on our 29 floor. Regarding the toothpaste and shaving cream, we acknowledge your feedback and would like to inform that the date stated is the manufacturing date instead of the date of expiry. We appreciate your feedback as this helps us to keep thinking of ways to improve our service. My team and I look forward to your next stay with us and allow us to provide another positive stay experience for you. Best Regards, Joel Ho Residence Manager

Responded November 06, 2019
Somerset Norodom Phnom Penh
9.2
Exceptional
sangyeoul from Vietnam
Business traveler
Studio Deluxe King
Stayed 2 nights in February 2019

Great ! ”

All good excepting location .

Reviewed February 24, 2019

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Dear sangyeoul, Thank you for giving us a wonderful rating of Somerset Norodom Phnom Penh. It is a joy to know that you had a great overall stay experience with us and appreciate your kind recommendation. We understand that our location may not have met your expectation but hope that this has not detracted you from coming back to visit us again. My team and I look forward to welcome you back to our brand new Serviced Residence in Phnom Penh. Best Regards, Joel Ho Residence Manager

Responded March 03, 2019
Somerset Norodom Phnom Penh
8.8
Excellent
Yustinus from Singapore
Solo traveler
Studio Deluxe King
Stayed 3 nights in April 2022

Good Hotel”

Good and New Hotel Breakfast is not good Some facilities need to be improved such as the room phone which is not connected to the reception

Reviewed May 01, 2022

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Dear Mr Yustinus, It was a great pleasure having you stay at Somerset Norodom Phnom Penh. Thank you for sharing your feedback about your stay experience with us on 16 April 2022. On behalf of my team, I would like to sincerely apologize for the lack in standards resulting in a poor experience at Somerset Norodom Phnom Penh. Regarding breakfast service, please be assured that will be discussing with our breakfast service vendor within this week on the issues of our standards and on the resumption of proper service as before, as Cambodia starts to ease the Covid-19 restrictions. We acknowledge your feedback and seek your kind understanding. Regarding the telephone issue, we will be making sure that our checks before allowing customers to enter the room is done more meticulously so as to minimize such situations. .Please accept our sincere apologies and we hope that you will allow us another opportunity to serve you better during your next trip to Phnom Penh. Best regards, Bun Ny

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