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Sofitel Singapore City Centre (SG Clean Certified)
Sofitel Singapore City Centre (SG Clean Certified)
Sofitel Singapore City Centre (SG Clean Certified)
Sofitel Singapore City Centre (SG Clean Certified)
Sofitel Singapore City Centre (SG Clean Certified)
Sofitel Singapore City Centre (SG Clean Certified)
Sofitel Singapore City Centre (SG Clean Certified)

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9.1

Exceptional

1,214 reviews

1,214 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
The Sandalwood Room

100 m

Tras Link Park

110 m

Why Not?

120 m

Tanjong Pagar

130 m

Seng Wong Beo Temple

130 m

Popular landmarks
Chinatown

510 m

Sands Skypark Observation Deck

2.0 km

Singapore Flyer

2.5 km

Cloud Forest

2.5 km

Orchard Road

2.9 km

Closest landmarks
UOB Plaza

170 m

Play

200 m

Union Bar

210 m

Yixing Xuan Teahouse

210 m

Design Museum Shop

210 m

Sofitel Singapore City Centre (SG Clean Certified)

9 Wallich Street, CBD, Singapore, Singapore, 078885 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in CBD, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

90 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Facilities

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Front desk [24-hour]

Swimming pool [outdoor]

Hot tub

Check-in/out [express]

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Singapore every 1 minutes on Agoda.com
Value for money8.6
Location rating9.3
Nearest airportSeletar Airport (XSP)
Distance to airport15.7 km

Rooms available at Sofitel Singapore City Centre (SG Clean Certified)

Luxury Room King Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Club Room, 1 King Size Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Premium Room, 2 Single Beds
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Premium Room, 1 King Size Bed
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Club Room, 2 Single Beds
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Room Twin Beds
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Prestige Suite King Bed, Club Millesime Access
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury King Room with Premium Services
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Prestige King Suite Club Millesime Access
...
  • Room size: 76 m²/818 ft²
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices

Frequently asked questions

Does Sofitel Singapore City Centre (SG Clean Certified) have a hot tub?

Sofitel Singapore City Centre (SG Clean Certified) does not have a hot tub.

What time is check-in and check-out at Sofitel Singapore City Centre (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sofitel Singapore City Centre (SG Clean Certified)?

Sofitel Singapore City Centre (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sofitel Singapore City Centre (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Sofitel Singapore City Centre (SG Clean Certified)?

Start your mornings right, with the continental and buffet breakfast options offered at Sofitel Singapore City Centre (SG Clean Certified). Adults can enjoy breakfast offered with an additional charge of 43 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Can special events be hosted at Sofitel Singapore City Centre (SG Clean Certified)?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Sofitel Singapore City Centre (SG Clean Certified)?

Sofitel Singapore City Centre (SG Clean Certified) does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Sofitel Singapore City Centre (SG Clean Certified)?

The closest train, metro, or bus station is Tanjong Pagar MRT Station, 110 m away from Sofitel Singapore City Centre (SG Clean Certified).

What restaurants are nearby Sofitel Singapore City Centre (SG Clean Certified)?

Sofitel Singapore City Centre (SG Clean Certified) is located in CBD, famous for good restaurants such as Racines, Starbucks (Guoco Tower) and Seattle Pike Chowder.

What popular shopping places are close to Sofitel Singapore City Centre (SG Clean Certified)?

Shopping options in Sofitel Singapore City Centre (SG Clean Certified)’s CBD neighborhood include Lau Pa Sat Festival Pavilion, The Sandalwood Room and Michael Trio.

What are popular attractions near Sofitel Singapore City Centre (SG Clean Certified)?

Sofitel Singapore City Centre (SG Clean Certified) is located in CBD area, which is famous for attractions such as Singapore City Gallery, Tras Link Park and Tanjong Pagar.

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Explore the neighborhood

What people love about Sofitel Singapore City Centre (SG Clean Certified)

  • 10

    Exceptional

    "Best hotel"

    Husen

    |

    August 5, 2022

  • 8

    Very good
    Location

    "The please is within the center of the city, accessible."

    Lei

    |

    July 27, 2022

  • 10

    Exceptional
    Location

    "Such a great location and nice rooms!"

    Gilbert

    |

    July 13, 2022

Overall rating:

9.1

Exceptional
1,214 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.3
Read all reviews >
What travelers say they love:
Absolutely loved our experience at Sofitel City Centre.
Khanh from Australia
Group
More about Sofitel Singapore City Centre (SG Clean Certified)

More about Sofitel Singapore City Centre (SG Clean Certified)

Sofitel Singapore City Centre (SG Clean Certified)

Wake up in the heart of Singapore and get the most of your urban escape with a comfortable stay at Sofitel Singapore City Centre (SG Clean Certified). This hotel is the perfect spot from which to explore amazing attractions.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Sofitel Singapore City Centre (SG Clean Certified). Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Singapore can be assisted with taxi and car hire services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sofitel Singapore City Centre (SG Clean Certified).
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Rooms at Sofitel Singapore City Centre (SG Clean Certified) are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Sofitel Singapore City Centre (SG Clean Certified) offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Sofitel Singapore City Centre (SG Clean Certified), where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Sofitel Singapore City Centre (SG Clean Certified) has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the hot tub. The many offerings at Sofitel Singapore City Centre (SG Clean Certified) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside Sofitel Singapore City Centre (SG Clean Certified) and explore Singapore during your stay. Tourists travel from around the world to see Singapore Flyer, which is an easy visit just 2.4 km away. You're sure to want to visit Sands Skypark Observation Deck located 2.0 km away, among the most sought-after photographs for anyone visiting Singapore.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

11 mentions

Housekeeping

10 mentions

Swimming Pool

6 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • On-site entertainment
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Parking [paid]
  • Rental car
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Alarm clock
  • Bathrobes
  • Carpeting
  • Closet
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Fitness club privileges
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Radio
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Sewing kit
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Wake up call
  • Wi-Fi [complimentary]
  • Window
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
Restaurants on site

Racines

  • Cuisine: Chinese, French
  • Menu: Buffet

1864 Lounge and Bar

  • Menu: Buffet

Coffea with Nespresso

  • Menu: Buffet
Location
9 Wallich Street, CBD, Singapore, Singapore, 078885
Exceptional
Location

9.3

Airports

  • Seletar Airport (XSP)
    15.7 km 23 min drive
  • Singapore Changi Airport (SIN)
    19.0 km 21 min drive

Public transportation

  • Tanjong Pagar MRT Station
    120 m 2 min walk
  • Outram Park MRT Station
    700 m 11 min walk

Hospital or clinic

  • International Dental Centre
    680 m

Shopping

  • Orchard Road
    2.9 km

Convenience store

  • 7 Eleven
    220 m 2 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Chinatown
    510 m
  • Sands Skypark Observation Deck
    2.0 km
  • Singapore Flyer
    2.5 km
  • Cloud Forest
    2.5 km
  • Orchard Road
    2.9 km
  • Gardens By The Bay East
    3.1 km
  • National Orchid Garden
    5.1 km
  • Singapore Botanic Gardens
    5.2 km
  • Night Safari
    15.3 km
  • Singapore Zoo
    15.3 km

Nearby landmarks

  • The Sandalwood Room
    100 m
  • Tras Link Park
    110 m
  • Why Not?
    120 m
  • Tanjong Pagar MRT Station
    120 m
  • Tanjong Pagar
    130 m
  • Seng Wong Beo Temple
    130 m
  • Michael Trio
    140 m
  • Guoco Tower
    150 m
  • ReStore Living
    170 m
  • UOB Plaza
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee180 SGD

Extras

  • Breakfast charge (unless included in room price)43 SGD

The property

  • Number of rooms 100
Property announcements

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Sofitel Singapore City Centre (SG Clean Certified) from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.3
Service9.3
Value for money8.6
High score for Singapore
Rating
9+ Exceptional (122)
8-9 Excellent (31)
7-8 Very Good (29)
6-7 Good (1)
<6 Below Expectation (7)
Time of the year
Mar - May (42)
Jun - Aug (55)
Sep - Nov (49)
Dec - Feb (44)
All guests (554)
All room types
All languages

Show reviews that mention 

Showing 190 verified guest comments
12345
9.6
Exceptional
Mathias from Switzerland
Couple
Luxury Premium Room, 1 King Size Bed
Stayed 6 nights in October 2017

Brandnew”

I really can recommend the brandnew (open in October 2017) Sofitel Singapore City Centre. The location (above MRT Station Tanjong Pagar) with plenty of restaurants (also hawker centre) and bars in the neighbourhood is fantastic. The breakfast is very good. The hotel and rooms are well appointed and very clean. The staff is friendly and helpful. At the moment the roomrates are in compare to other hotels quite okay.

Reviewed October 30, 2017

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Bonjour Mathias, We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. A bientot! Sofitel Singapore City Centre

Responded July 12, 2018
Sofitel Singapore City Centre (SG Clean Certified)
9.2
Exceptional
James from Australia
Couple
Luxury Room King Bed
Stayed 4 nights in August 2018

New hotel within walking distance to Chinatown ”

My wife and I had been to Singapore quite a few times and always liked to try a new hotel on each occasion. We selected Sofitel on the basis that it is new. We arrived at the hotel at around 10am and the cold welcome drink and towels were nice on a warm day. We were surprised that our room was already for us although the official check in time was 2pm. This was a very thoughtful offer as we only managed to have a few hours sleep for our overnight flight. We usually enjoyed this privilege at our regular hotels but this is our first stay at Sofitel. It really showed they cared. The room was clean with modern facilities like coffee machine and free use of mobile phone. The only drawback was lack of storage. There were only a few small drawers. That means we have to use our suitcase as storages over our 4 day's stay. Location is superb. Tanjong Pagar MTR is virtually next door with a small shopping mall and food court within the station. Another blemish is inconsistent housekeeping.

Reviewed August 25, 2018

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Bonjour We are delighted to know that our team had showed you their genuine and caring services. Our location is also indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre

Responded October 26, 2018
Sofitel Singapore City Centre (SG Clean Certified)
10.0
Exceptional
Michael from Australia
Couple
Prestige Suite King Bed, Club Millesime Access
Stayed 3 nights in August 2018

Highly Recommended Hotel”

I internationally travel a lot for business and vacation, and stayed in literally hundreds of hotels and resorts (incl. many Sofitels). I booked three nights in a Luxury Premium King room for my wife and I, with Club Millesime access. From the moment of check-in I was made to feel welcomed. Unfortunately my wife's (separate) departure from Thailand was delayed so the situation required me to extend our stay by one night. That staff at Sofitel were completely understanding and went above and beyond to assist with extending the room at short notice for an additional night at a reduced rate. It certainly set the tone for our time there - throughout the stay all the staff were friendly, attentive and very accommodating. The room, facilities, restaurant and club are all first class and attended to by friendly smiling staff that make you feel nothing is too much trouble. The food was sensational. Totally loved the place and will be returning on my return to Singapore.

Reviewed August 13, 2018

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Bonjour We are pleased to know that that you found the room well designed, and that we provided genuine service! Your feedback will encourage us to strive harder to improve the experience for all our guests. We hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre

Responded October 26, 2018
Sofitel Singapore City Centre (SG Clean Certified)
10.0
Exceptional
Darwin from Indonesia
Family with young children
Luxury King Room with Premium Services
Stayed 1 night in September 2020

Amazing Hotel for Our 10th Anniversary”

We booked the hotel for our 10th anniversary. We were very happy and impressed by the service provided to us. Our memorable stay started with the hotel gave us free upgrade to suite upon check-in. The room was huge with fantastic design. The view of the room is facing the city and it was very nice experience for my sons. Another thing to note is the foods at the restaurant are good. We were impressed by the Steak during dinner. It was well cooked in term of the doneness and the taste was very tasty. The staffs at restaurant are very friendly and helpful. One of the staff offered extra chair for us to put our belongings. They also alerted us when the foods were about to get served into our table. There was complimentary of french fries as well. In term of the facilities, we enjoyed the swimming pool alot, the water temperature was warm and not too cool even though it was 9am in the morning. Thank you so much Sofitel, we are looking forward for next stay with you.

Reviewed September 23, 2020

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9.6
Exceptional
Li from Singapore
Couple
Luxury Room King Bed
Stayed 1 night in October 2019

Favourite chain hotel in SG”

Sofitel is my favourite hotel worldwide and this new property did not let me down. The room is luxurious and comfortable . The staffs there were Super friendly and made us feel like home ! Location wise it is located at the heart of Tanjong Pagar which has many popular local food! Definitely will introduce this hotel to my friends who are travelling to Singapore !

Reviewed October 23, 2019

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10.0
Exceptional
Ahmed from China
Couple
Luxury Premium Room, 2 Single Beds
Stayed 3 nights in March 2018

Exceptional”

Sofitel Singapore City Centre has done a fine job in training its staff: personable, efficient and professional.

Reviewed April 05, 2018

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Bonjour Ahmend It is very gratifying for all concerned with the hotel to receive such positive comments and it gives me great pleasure to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Responded July 12, 2018
Sofitel Singapore City Centre (SG Clean Certified)
8.0
Excellent
Cindy from Singapore
Couple
Luxury Premium Room, 1 King Size Bed
Stayed 2 nights in November 2019

Great Staycation”

Thank you, Sofitel City Centre for the wonderful 3D2N stay. We thoroughly enjoyed the room amenities and hotel facilities during our staycation. There were the complimentary bar and little touches such as the colouring book and bath salt, smart TV with endless movies to watch, a comfortable and large bed, etc. The partnership with Virgin Active was the call in our final decision in staying with this hotel, not to mention the already well-equipped 24-hour gym and pool. Kudos to that! It was good knowing that the hotel had many eco-friendly initiatives too. Last but not least, Sofitel’s staff were professional and friendly, making our stay the absolute best. Special shoutout to the front-desk staff, Andrew for arranging a room with a scenic view of Chinatown shophouses for us. We will come back again. Room for improvement: - Install a bidet for the toilet - Do away with the travel toiletries bottles and go with large ones instead

Reviewed November 26, 2019

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Bonjour It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

Responded November 27, 2019
Sofitel Singapore City Centre (SG Clean Certified)
10.0
Exceptional
Tram from Australia
Couple
Luxury Room King Bed
Stayed 2 nights in March 2019

Amazing Facilities”

We absolutely loved the pool and that the other hotel guests were all very chill and just as relaxed as we were. We had the best nights sleep there, the bedding and linen were so comfortable that we didn’t want to leave. We stayed at the Sofitel for the last 2 nights in Singapore for our baby moon and the facilities were perfect for a little R&R. Staff were all very professional and friendly, very attentive to our needs. We would definitely stay here again when our new arrival comes along.

Reviewed March 12, 2019

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Bonjour We are delighted to hear that you enjoyed the comfort of our Facilities and our well designed room. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre

Responded March 28, 2019
Sofitel Singapore City Centre (SG Clean Certified)
9.6
Exceptional
Serene from Singapore
Couple
Luxury Room King Bed
Stayed 2 nights in September 2020

Friendly staff and very clean”

This is our 2nd visit within 6 months (first in March 2020 just before the circuit breaker). We love it so much the first time that we came back again and was pleasantly surprised during check-in that our room was upgraded to the Prestige Suite. It was my partner's birthday and Sofitel prepared a slice of cheesecake. It was very delicious. Thank you Sofitel. The room was very spacious and we enjoyed the space a lot. As it is during Phase 2, all the amenities like the towels, stationery box, Nespresso coffee capsules, tea, etc were removed. A different experience from the first time but understandable as it is to reduce any risk of contamination as much as possible. Facilities wise, you have to book a slot to use the gym and pool. Overall, a very relaxed and good experience. Will definitely return again :)

Reviewed September 14, 2020

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10.0
Exceptional
Daniel
Couple
Luxury Room King Bed
Stayed 2 nights in May 2019

So Impressed Sofitel deserves a Review”

Traveling to Singapore from West coast USA is 17 hours nonstop. My wife and I arrived in Singapore early and jet lagged and came to this hotel at around 0800 to drop off our luggage. We planned to grab breakfast around the area, as many restaurants and convenience stores were directly below the hotel. Then, the unexpected happened and the lovely staff was able to accommodate us with an early check-in. Since we were able to check in early we had at it with the breakfast buffet included in our booking. I highly recommend you book with the breakfast buffet for incredibly delicious food and a large spread to choose from. As for the facilities I was blown away by the overall design of the hotel having a very classy/luxury yet artistic appeal to it. I used the 24/7 gym every morning and it was always stocked with towels and cups for the water dispenser. For the room, it was large enough for my wife and I are our luggage and we loved how spacious the bathroom was. I absolutely enjoyed my stay at this hotel and I hope you experience what I’ve experienced.

Reviewed May 12, 2019

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Bonjour It is a pleasure to note that we looked after you well and that all the aspects of your stay were satisfactory. Our staff genuinely strives to provide the best customer experience to all our guests and we are glad to note that yours was so memorable. It is our commitment to provide valued guests like you the most memorable experience and we look forward to welcoming you back soon here at the hotel. A bientot! Sofitel Singapore City Centre

Responded July 02, 2019
Sofitel Singapore City Centre (SG Clean Certified)
9.6
Exceptional
Yeon-Jae from South Korea
Couple
Luxury Room King Bed
Stayed 2 nights in August 2018

Perfect hotel to stay except for the view”

Very convenient, clean and modern hotel. Staffs are nice and helpful and foods are delicious. Only disadvantage is the view shown from the hotel. It is surrounded by many high buildings but if you feel the city environment, do not hesitate to choose the sofitel.

Reviewed August 04, 2018

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Bonjour We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

Responded October 26, 2018
Sofitel Singapore City Centre (SG Clean Certified)
9.6
Exceptional
Tom from Belgium
Business traveler
Luxury Room King Bed
Stayed 2 nights in March 2018

Very central new business hotel - above Tanjong Pagar/in Guoco tower”

Our offices are in Guoco tower so this new hotel was the obvious and most convenient choice. Very friendly staff, efficient check-in and modern clean rooms. Breakfast was not included but a discounted rate was offered upon checkin. Sofitel standards throughout, nothing negative to mention. Lobby is on the 5th floor, but there is someone at ground floor to hail taxis etc.

Reviewed March 13, 2018

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Bonjour Tom It is a pleasure to read you had an excellent stay with us and enjoyed our friendly hospitality. We hope to invite you to stay with us again the next time. A bientot! Sofitel Singapore City Centre

Responded July 12, 2018
Sofitel Singapore City Centre (SG Clean Certified)
8.8
Excellent
Hoe from Singapore
Couple
Luxury King Room with Premium Services
Stayed 1 night in July 2020

Excellent”

In the light of safe-distancing measures, there was a whole slew of changes (breakfast served in meals, robot butlers, safe-distancing ambassador bears lying around etc), but nonetheless this does not diminish the overall experience. Room was excellent (we got a high floor unit) and impeccably maintained. Location was superb. It's a pity that while the staff tried to accommodate to our requests by sending us the amenities list so that we would indicate what we would like to have, the items were not placed in our room (I understand that the hotel is just opened for staycations and there are plenty of customers but I am referring to basic amenities like the toiletries kit). Had to call for these items eventually. While Sofitel products may not represent the most value-for-money option available, I'd still recommend to anyone who does not mind forking a little bit more for a more indulgent experience.

Reviewed July 30, 2020

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10.0
Exceptional
Pittracher from Austria
Couple
Luxury Room King Bed
Stayed 1 night in February 2020

Perfect hotel for short stay in Singapore”

New and stylish hotel right in Singapore City Centre, tasteful interior, great choice at breakfast, friendly staff, no need for improvement

Reviewed February 10, 2020

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10.0
Exceptional
Maria from Indonesia
Couple
Luxury Room King Bed
Stayed 2 nights in February 2018

Amazing 2 nights stay”

We had amazing experience staying in Sofitel! The staff were really friendly and helpful, we got checked-in early eventho we didn't ask for it, amazing welcome drinks, great scents inside the hotel, great interior and of course the room! We love the automatic playing music player so much. The location is very good too, next to the hotel is the MRT station, and very easy to get taxi as well. Definitely will come back again in the future.

Reviewed February 13, 2018

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Bonjour Maria We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. Your recommendation is truly appreciated, and we look forward to your next trip in the near future. A bientot! Sofitel Singapore City Centre

Responded July 12, 2018
Sofitel Singapore City Centre (SG Clean Certified)
8.0
Excellent
Cheah from Singapore
Couple
Luxury Room King Bed
Stayed 1 night in December 2018

Great stay! Would love to be back!”

Needless to say, the amenities/facilities are great. The staff was super friendly! But it was the small touches that make it special - when we left for dinner, the staff came into the room and laid out the bedtime pillows, tea, slippers so we were pleasantly surprised. The breakfast buffet was good too. We also have free access to Virgin Active next door! Keep it up Sofitel!

Reviewed December 15, 2018

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Bonjour We are delighted to hear that you enjoyed the comfort of our Facilities and our sincere service. Your feedback will encourage us to continue to strive harder for our guest. We appreciate your time in sharing these comments and we hope to welcome you to back again in the near future. A bientot! Sofitel Singapore City Centre

Responded January 14, 2019
Sofitel Singapore City Centre (SG Clean Certified)
9.2
Exceptional
Benny from Indonesia
Family with young children
Luxury Room King Bed
Stayed 2 nights in June 2018

DEFINITELY WILL COME BACK”

Love the complimentary afternoon tea with so many choices of excellent range of tea. GREAT LOCATION! MRT just below, very clean hotel too. The room quite spacious too, unlike other typical singapore hotel that squeeze you in a very small hotel room. But, too bad the spacious room is furnished with small single size bed for the twin room type, it will be perfect if the bed is bigger.

Reviewed August 11, 2018

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Bonjour We are delighted that you found our convenient location, and that the rooms were to your liking. We sincerely hope that you will soon have the opportunity to return to us. A bientot! Sofitel Singapore City Centre

Responded October 26, 2018
Sofitel Singapore City Centre (SG Clean Certified)
10.0
Exceptional
Wee from Singapore
Family with young children
Luxury Room King Bed
Stayed 1 night in April 2019

Very satisfying staycation with family”

It was a wonderful experience staying in the hotel, though was a short one, my family likes the staycation very much. The room was spacious with all the necessities well-equipped for our use during the stay. There are various eateries in the vicinity that provided us with lots of choices to choose for our meals. We arrived early at the hotel and requested for early check-in and late check-out, the counter staff was willing to accede to our request upon checking the room availability. This small gesture surely brightened our day before the stay. The welcome drinks were refreshing too. The only down side was no free parking. Although parking charges for weekends are by per entry basis, the hotel should be able to waive it, since the rooms are quite expensive. Not to mention if the stay is on weekdays, the parking charges will be ridiculous for overnight stay. Hope the hotel can improve on this for a more worry free stay, for those who drive.

Reviewed May 11, 2019

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Bonjour We are pleased to hear you had a good experience overall, and sincerely apologize for the challenge you had encountered with the carpark during your stay. The car park belong to Tanjong Pagar Centre and due to hotel central business district location, we do not provide complimentary parking for guests. Nevertheless, we exploring a further partnership with Tanjong Pagar Centre on the carpark usage. We thank you the feedback and and we hope to see you back with us soon. A bientot! Sofitel Singapore City Centre

Responded July 02, 2019
Sofitel Singapore City Centre (SG Clean Certified)
8.8
Excellent
Liauw from Indonesia
Couple
Luxury Room King Bed
Stayed 2 nights in January 2018

still good, but expected more”

i stayed in sofitel before and this is my second time. the first stay was soooo good, and i expected a better one this time. But! i was quite disappointed, especially for the staff. the kindness was below expectation. I think sofitel needs to use a higher standard to train their staffs. i didn't get those smiles and attentiveness this time. i think i will come back again after 6 months, see if they have improved or not

Reviewed January 23, 2018

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Bonjour We are disappointed to know that your stay was less than satisfactory compare to the last stay/ We are sincerely sorry for the challenges you faced during your stay. I assure you that your feedback has been shared with the team in efforts to improve our operation and guest satisfaction. We very much hope you will return to us again in the future. Regards Kelvin Chan Guest Experience Manager

Responded July 12, 2018
Sofitel Singapore City Centre (SG Clean Certified)
10.0
Exceptional
jacop from Indonesia
Family with teens
Luxury Room Twin Beds
Stayed 1 night in August 2018

Exceptional”

Clean hotel .. location only doorstep from lobby to tanjung pagar MRT.. near maxwell food centre .. tanjung pagar food centre .. and china town night market.. nice swimming pool

Reviewed August 11, 2018

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Bonjour We are delighted to know you were impressed with every aspect of our hotel, especially with our convenient location within walking distance to various places. We look forward to your next visit in the near future. A bientot! Sofitel Singapore City Centre

Responded October 26, 2018
Sofitel Singapore City Centre (SG Clean Certified)
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