Travelling to Austria? Read all updated requirements before you book.
Lobby, SO Vienna Hotel in Vienna
Double Deluxe, SO Vienna Hotel in Vienna
Facilities, SO Vienna Hotel in Vienna
Interior view, SO Vienna Hotel in Vienna
Interior view, SO Vienna Hotel in Vienna
Fitness center, SO Vienna Hotel in Vienna
Fitness center, SO Vienna Hotel in Vienna

Removed from saved list

8.9

Excellent

4,173 reviews

4,173 reviews

View3
Food & Dining2
Breakfast1
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Nouvel Tower
100 m
Odeon Theater
130 m
DDSG Blue Danube
140 m
Produktenborse Wien
150 m
Manès-Sperber-Park
160 m
Popular landmarks
St. Stephen's Cathedral
670 m
Historic Center of Vienna
860 m
The Hofburg
1.1 km
Wiener Staatsoper
1.3 km
Prater
1.4 km
Closest landmarks
Mandu
110 m
Dr. Helmut Leonhartsberger
160 m
Twin City Liner
210 m
Dr. Kerstin Wörther
250 m
Embassy of Canada
270 m

SO Vienna Hotel

Praterstrasse 1, 02. Leopoldstadt, Vienna, Austria, 1020 - See map

Make your best journey to Vienna with the promised standard of ALLSAFE, and enjoy free Wi-Fi in all rooms. Strategically situated in 02. Leopoldstadt, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Vienna

Front desk [24-hour]

Airport transfer

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Hot tub

Fitness center

Pets allowed

Shuttle service

Your dates are popular among travelersUsers are booking a place in Vienna every 3 minutes on Agoda.com
Value for money8.5
Location rating9.3
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.4 km

Rooms available at SO Vienna Hotel

Excellent
Room comfort & quality

8.8

Junior King Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury King Room
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Queen Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Executive Junior King Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Double Beds
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
Deluxe Junior Suite
...
  • Room size: 55 m²/592 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
SUITE SO BLACK SUITE, 1 King Size Bed, view of the Danube Canal
...
  • Room size: 55 m²/592 ft²
Enter dates to see prices
Studio
...
  • Room size: 55 m²/592 ft²
  • 1 king bed
Enter dates to see prices
Cosy Room
...
  • Room size: 29 m²/312 ft²
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does SO Vienna Hotel have bars on-site?

Enjoy your vacation the best way yet with SO Vienna Hotel's bar and nightclub readily available right in front of your doorstep for whenever you need a sip or two.

What kind of non-water sports and outdoor activities are accessible at SO Vienna Hotel?

SO Vienna Hotel includes non-water sport and outdoor activities such as bicycle rental for you to take advantage of.

What public parks are in close proximty of SO Vienna Hotel?

While remaining at SO Vienna Hotel, cherish your morning or evening stroll at nearby park which include Lilli-Grün-Platz, Erwin Ringel-Park, and Kaiserwiese.

Is SO Vienna Hotel pet-friendly?

SO Vienna Hotel permits pets onto this property including dogs which comes with additional fee applied. Additionally, pet bowls are available at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

What is SO Vienna Hotel pet policy?

SO Vienna Hotel's additional pet policy indicates that the number of pets allowed per room is 1. Please contact the property for more information about pet policy.

At what time of the year is SO Vienna Hotel most popular?

SO Vienna Hotel's most popular month where verified guests have stayed the most is in August.

In which languages can SO Vienna Hotel's staff members communicate?

SO Vienna Hotel can speak in 14 languages and supports widely used languages such as English and Spanish for guest visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that verified Business travelers' have given to SO Vienna Hotel?

Verified business travelers that have stayed at this property have given SO Vienna Hotel an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with young children have given to SO Vienna Hotel?

Verified families with young children that have stayed at this property have given SO Vienna Hotel an average rating of 9.0. You can look up more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about SO Vienna Hotel?

Past local travelers that have stayed at this property have given SO Vienna Hotel an average rating of 9.7. You can look up on more specific customer evaluations, and comments for this property down in the review section.

What popular shopping destinations are nearby SO Vienna Hotel?

Shopping options in SO Vienna Hotel’s 02. Leopoldstadt neighborhood include Vienna Naschmarkt.

What time is check-in and check-out at SO Vienna Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

What people love about SO Vienna Hotel

  • 10

    Exceptional
    Cleanliness

    "Hotel is nice, clean, and has good facilities."

    Budiarto

    |

    April 29, 2023

  • 10

    Exceptional
    Staff 

    "Lovely hotel really modern and clean and staff really pro"

    Patrick

    |

    February 19, 2022

  • 10

    Exceptional
    Staff 

    "Great location, amazing staff."

    shahram

    |

    September 11, 2022

Overall rating:

9

Exceptional
150 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.3
Read all reviews >
More about SO Vienna Hotel

More about SO Vienna Hotel

Experience Luxury and Convenience at SO Vienna Hotel in Vienna, Austria

Indulge in the ultimate luxury experience at SO Vienna Hotel in Vienna, Austria. With its 5.0 star rating, the hotel offers an extensive range of facilities that cater to the needs of every guest. Enjoy 24-hour room service, a coffee shop, bar, restaurant, and nightclub, or pamper yourself at the hotel's salon and spa. Stay connected with free Wi-Fi in all rooms and public areas, and take advantage of the airport transfer, shuttle service, and car hire. Keep fit at the free fitness center, sauna, steam room, and hot tub, or explore the city with the hotel's tours and ticket service. Other facilities include safety deposit boxes, valet parking, concierge, laundry service, dry cleaning, luggage storage, and express check-in/check-out. Whether you're here for business or leisure, SO Vienna Hotel has everything you need for a comfortable and unforgettable stay.

Room Types at SO Vienna Hotel

SO Vienna Hotel offers a range of luxurious room types to suit every need. Guests can choose from the spacious 2 Double Beds room, the Deluxe Junior Suite with 1 King Bed, the Executive Junior King Suite, the Junior King Suite, the Luxury King Room, the Superior King Suite, and the Superior Queen Room. Each room is beautifully designed and equipped with modern amenities to ensure a comfortable and enjoyable stay.

Explore Vienna's Iconic Attractions from SO Vienna Hotel

SO Vienna Hotel is conveniently located near some of Vienna's most iconic attractions. Take a stroll to Prater, a large public park that features the famous Wiener Riesenrad Ferris wheel, a symbol of the city since 1897. For a unique experience, take a ride on the Ferris wheel and enjoy panoramic views of Vienna's skyline. Another nearby attraction is Madame Tussauds Vienna, where you can take selfies with lifelike wax figures of famous personalities. These landmarks are just a short distance away from SO Vienna Hotel, making it the perfect base for exploring Vienna's top attractions.

Stylish Stay with Excellent Food and Service

SO Vienna Hotel has received high praise from its customers for its stylish atmosphere, excellent food, and top-notch service. Guests have been particularly impressed with the recommendations of Concierge Claudia, who has pointed them in the direction of some of the best restaurants in Vienna. The hotel's restaurant itself has also been highly rated, with one guest giving it a perfect 10/10 for food, service, and location. Overall, guests have enjoyed a memorable and stylish stay at SO Vienna Hotel, with many commenting on the interesting and enjoyable atmosphere of the hotel.

Experience Exceptional Comfort and Service at SO Vienna Hotel

SO Vienna Hotel is a top-rated hotel in Vienna, Austria, with an overall rating of 9.0 from satisfied guests. The hotel's facilities are highly praised, earning a rating of 9.1, while cleanliness and staff performance both received high marks of 9.4 and 9.3, respectively. Guests also appreciated the hotel's prime location, with a rating of 9.2. The hotel's comfort and value were also highly rated, with scores of 8.8 and 8.5, respectively. Although food and dining received a slightly lower rating of 7.9, guests still raved about the exceptional service and overall experience at SO Vienna Hotel. Book your stay today and experience the luxury and comfort that SO Vienna Hotel has to offer.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Food & Dining

3 mentions

View

2 mentions

Internet

1 mention

Housekeeping

1 mention

Languages spoken
  • English
  • Arabic
  • Dutch
  • Filipino
  • French
  • German
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Hammam
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Complimentary spa access
  • Concierge
  • Daily housekeeping
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Radio
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
Restaurants on site
Bar Terre
  • Cuisine: International
Das Loft
  • Cuisine: Asian, International, Austrian

Location

Praterstrasse 1, 02. Leopoldstadt, Vienna, Austria, 1020
Exceptional
Location

9.3

Airports
  • Vienna International Airport (VIE) - Austria
    18.4 km 23 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.0 km
Public transportation
  • Vienna Ring Tram
    170 m
  • Taborstraße Metro Stop
    720 m
Hospital or clinic
  • Dr. Helmut Leonhartsberger
    160 m
Shopping
  • Vienna Naschmarkt
    2.4 km
Convenience store
  • Denn's Biomarkt Store
    140 m
Cash withdrawal
  • ATM
    90 m

What's nearby

Popular landmarks
  • St. Stephen's Cathedral
    670 m
  • Historic Center of Vienna
    860 m
  • The Hofburg
    1.1 km
  • Wiener Staatsoper
    1.3 km
  • Prater
    1.4 km
  • Kunsthistorisches Museum Vienna
    1.7 km
  • Belvedere Museum
    2.4 km
  • Schonbrunn Palace
    5.8 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    6.6 km
  • Schonbrunner Gardens
    6.7 km
Nearby landmarks
  • Nouvel Tower
    100 m
  • Mandu
    110 m
  • Odeon Theater
    130 m
  • DDSG Blue Danube
    140 m
  • Produktenborse Wien
    150 m
  • Dr. Helmut Leonhartsberger
    160 m
  • Manès-Sperber-Park
    160 m
  • Vienna Ring Tram
    170 m
  • Marienstatue
    170 m
  • Twin City Liner
    210 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee55 EUR
Extras
  • Breakfast charge (unless included in room price)40 EUR

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of SO Vienna Hotel from real guests

Provided by verified guests of Agoda
9.0
Exceptional
Cleanliness9.5
Facilities9.1
Location9.3
Room comfort and quality8.8
Service9.4
Value for money8.5
High score for Vienna
Rating
9+ Exceptional (41)
8-9 Excellent (18)
7-8 Very Good (11)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (18)
Jun - Aug (18)
Sep - Nov (16)
Dec - Feb (23)

Show reviews that mention 

Showing 75 verified guest comments
1234
10.0
Exceptional
Budiarto from Indonesia
Couple
Superior Queen Room
Stayed 2 nights in April 2023

Nice place to stay in Vienna”

First of all I want to say thank you to the bellboy (Boris and friends) for their excellent service. Two thumbs up for you guys. Your service is beyond normal. Hotel is nice, clean, and has good facilities. Location I would say is not bad either. It is just a 900m walk to the main center. On the top of the hotel they have a bar which is also worth a visit. For you who drive a car, they provide private valet service. So you will just need to drop your car at the lobby and someone will park your car at the garage. And anytime when you need your car, someone from the hotel will get your car and bring it up in front of the lobby. For sure I would recommend this hotel for those of you who are planning to visit Vienna.

Reviewed April 30, 2023

See room deals

9.0
Exceptional
AbdulRahman from United Arab Emirates
Business traveler
Stayed 4 nights in April 2012

I like the hotel service and style”

I like the hotel design

the sofitel hotel style and design was very impressed and attractive to me, i like the way all utilities was matched and make everything in the room available to the customer, moreover, the coffee machine and the refreshments all the day was available in the room which make things easy to customer, the front desk team were very helpful and friendly. certainly, in my next visit to vienna i will select sofitel hotel as my first choice. i would like to take this opportunity to thanks all the sofitel team for their efforts and hospitality.

Reviewed April 24, 2012

See room deals

8.7
Excellent
hyunjoo from South Korea
Family with teens
Stayed 1 night in December 2014

Nice and clean getaway”

Breakfast, comfortable bed and sauna/spa

It was comfortable and nice. Strongly recommend. If the price lowers a bit, I would love to stay more often at Sofitel Vienna. One suggestion is to improve the mini bar. It is a complementary minibar and it has nice nespresso machine. However only water and juice was available. So although they say it is complementary, it is just adding juice in addition to what other hotels already provide: water, coffee and tea. For such nice and convenient coffee, it was a pity that the hotel only provided creamer and not real milk. It's a minor thing, but those small but thoughtful things can actually improve the quality of complementary mini-bar service. It will improve Sofitel's service to a more thoughtful and generous level.

Reviewed December 21, 2014

See room deals

9.3
Exceptional
Kee from Singapore
Couple
Stayed 3 nights in April 2014

Modern hotel with friendly staff”

The comfy bed, the wonderful gourmet dinner at Le Loft (highest floor) and the friendly staff

The staff at Sofitel Vienna Stephansdom Hotel were very welcoming, helpful, efficient and attentive to customers' needs. Dining at the restaurant on the highest level (Le Loft) was memorable; there's such a panoramic view of the area. Food and service were great too. The bed was truly very comfortable such that it was difficult getting out of bed each morning. The only snag was the TV. Changing of channels was painfully slow. On our first night, we had some issues with the TV set. But the hotel compensated for this inconvenience with welcoming drinks for two at the bar which is beside the restaurant at the highest level. This little gesture speaks volume of the hotel's efforts in making customers feel welcomed and valued. There is a steak house called El Gaucho, at the ground level just outside the hotel premise but still within the building. This provides another choice for dining beside Le Loft at the highest level.

Reviewed April 20, 2014

See room deals

10.0
Exceptional
Naokata from Japan
Couple
Luxury King Room
Stayed 3 nights in April 2018

Stylish Stay”

Perfect Stay Vienna!! During stay, every moment so stylish! Restaurant is very interesting! We enjoyed to stay here, and Vienna.

Reviewed May 13, 2018

See room deals

Dear Naokata, Thank you very much for your kind review. I hope that you will be visiting us again soon. Kind regards Peter Katusak-Huzsvar General Manager Sofitel Vienna Stephansdom

Responded May 30, 2018
SO Vienna Hotel
9.0
Exceptional
Bernhard from Austria
Business traveler
Stayed 1 night in April 2014

Fantastic hotel”

Room, location, appearance

Fantastic hotel with great roof too bar and views across vienna

Reviewed May 11, 2014

See room deals

10.0
Exceptional
Hin from Hong Kong SAR, China
Couple
Stayed 1 night in July 2017

you must miss the bed of hotel ”

the hotel is located in a convenient location, the service is very good. we arrived hotel in the morning like 8ish, they let us get the room earlier. it is greatly appreciated. The bed is superb, you just like sleeping on a cloud and don't wanna leave the bed.....

Reviewed July 12, 2017

See room deals

8.7
Excellent
NOR from Malaysia
Couple
Stayed 2 nights in February 2013

Modern hotelmwith great location and lot of smile”

Very friendly staff, great location to tourist and town area

Best hotel with great location. Nice staff and very courteous. The room is modern nice with connectectivity to internet.

Reviewed February 16, 2013

See room deals

8.7
Excellent
Clive from South Africa
Couple
Stayed 3 nights in October 2013

would love to return for a longer stay ”

spa bar room

very enjoyable sorry it was so short next time I would like to see more of your city I loved going to the zoo and enjoyed all the animals and would like to congratulate you on the cleanliness and the good condition all the animals were in shopping was great had a good time

Reviewed October 25, 2013

See room deals

9.3
Exceptional
stephen from Australia
Couple
Stayed 1 night in December 2012

A truly 5 star experience pricey but worth it”

Great bar and restaurant with fantastic rooms in the top area - worth the extra. The breakfast is great.

A really interesting place and just not he usual good Sofitel standard. The concierge made us. Working tour on the map which was good in the winter months. The rooms are very modern and have every feature. Make sure you are clear if you want to do dinner or a drink on the top floor as it is very popular with locals and you need to put your foot down if you turn up and there is some resistance and booking requests.

Reviewed December 19, 2012

See room deals

10.0
Exceptional
lyn from Australia
Couple
Stayed 2 nights in September 2014

Somewhere great to stay in vienna”

Room. Breakfast. Rooftop

Our stay was truly amazing. Staff are faultless. Barman on rooftop could not do enough to help he was from berlin he reserved a table for drinks because they were booked for dinner Our room was refreshingly modern quite a pleasant surprise after other accommodation in europe was always old The bed was a cloud bed and hard to get out of We loved it here and would stay again

Reviewed October 21, 2014

See room deals

8.8
Excellent
Mutieb from Saudi Arabia
Couple
Stayed 3 nights in July 2016

Nice but need renovation”

The hotel is very nice and had good staff and location but the furniture for the black suit we had I'd quite old and need to be renovated...

Reviewed July 29, 2016

See room deals

9.7
Exceptional
Sin from Hong Kong SAR, China
Couple
Stayed 2 nights in April 2015

Best stay ever”

Architecture, beautiful night scene, Great food

It was one of the best stay ever. The restaurant at the top floor was excellent. Beautiful interior design with great food served. Excellent service team from concierge to room service. Recommend to enjoy a dinner at the restaurant, with the beautiful Stephansdom night view.

Reviewed June 08, 2015

See room deals

7.7
Very good
Jinhyung from South Korea
Solo traveler
Stayed 3 nights in December 2014

Breathtaking view”

The view, quietness, lounge bar.

Everything was great except the le Loft Restaurant Bar staff were absolutely shocking. Absolutely ignored by staffs while trying to make an order. Taking about 30minutes for them to come back to me. Interfereing a conversation by throwing me a check and the bill. I felt like it was an insult. They don't realise when I walk out of the restaurant. For a restaurant in internationally recognised luxury hotel, the staffs could have been better trained.

Reviewed December 27, 2014

See room deals

8.3
Excellent
Mau from Hong Kong SAR, China
Business traveler
Stayed 8 nights in March 2014

Excellent hotel”

location, staff, room standard

A great stay. Nice, capacious room, friendly staff, clean and quiet environment. Close to underground station, and city center.

Reviewed March 24, 2014

See room deals

9.3
Exceptional
Arik from Israel
Family with teens
Stayed 2 nights in June 2012

Excellent Vacation Stay”

Location, Rooftop views, Interior Design, Quite

stayed for 2 nights which became the highlight of our family trip. we simply didn't want to leave our rooms, thanks to the quietness, nice views, excellent room facilities and design coolness.

Reviewed July 02, 2012

See room deals

6.3
Good
Nicolas from Germany
Business traveler
Stayed 4 nights in June 2014

Strong Potential But Lazy Executed”

view, design, location

Beautiful hotel but customer service for the price of the hotel is lacking. They weren't able to give me a cable to connect my iphone with the sound system in 4 days although I asked several times. Also asked me to come downstairs for sth instead of coming up and bringing sth to me. Vibe of the place is pretty dead.

Reviewed June 27, 2014

See room deals

10.0
Exceptional
Barbara from Jamaica
Couple
Luxury King Room
Stayed 3 nights in August 2018

Contemporary digs in a great location!”

Entirely satisfied with everything. Special thanks to Concierge Claudia whose restaurant recommendations were all excellent!

Reviewed August 18, 2018

See room deals

9.7
Exceptional
Arik from Israel
Family with teens
Stayed 2 nights in June 2012

Best Hotel in Vienna”

Design, location, View

Best Views, Best Design, Best Location. Simply worth any cent.

Reviewed June 25, 2012

See room deals

10.0
Exceptional
Josh from United Kingdom
Couple
Executive Junior King Suite
Stayed 1 night in February 2020

Wonderful service from all staff for my girlfriends birthday! High recommended for best in Vienna!”

10/10 Food, Service and Location :)

Reviewed February 29, 2020

See room deals

1234
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss