Shiratamano Yu Kahou

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

134 Tsukioka Onsen, Shibata-city, Tsukioka, Niigata, Japan, 959-2395

Highlights

Sparkling clean

Top Value

Front desk [24-hour]

Excellent room comfort & quality

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Restaurant

Bar

Massage

Shuttle service

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Tsukioka part of Niigata, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bandai Bridge. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.
Your dates are popular among travelersUsers are booking a place in Niigata every 1 minutes on Agoda.com
Service 9.8
Facilities 9.7
Cleanliness 9.6
Value for money 9.3

Based on 161 verified reviews

Service

9.8

Facilities

9.7

Cleanliness

9.6

Value for money

9.3

Location

9.0

See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Niigtata Rice Cracker Museum
14.3 km
Imayo Tsukasa Sake Brewery
21.7 km
Big Swan Stadium
22.4 km
Pia Bandai
22.7 km
Toki Messe
22.9 km
Closest landmarks
Shiratama no Yu Kahou Onsen
20 m
Kangetsu Onsen
250 m
Murakamikan Yuden Onsen
310 m
Naniwaya Ryokan Onsen
340 m
Gensen no Mori Onsen
350 m

Good to know

Value for money9.3
Location rating9.0
Nearest airportNiigata Airport (KIJ)
Distance to airport19.4 km

Rooms available at Shiratamano Yu Kahou

Room
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  • Room size: 25 m²/269 ft²
  • Mountain view
  • 8 futons
Enter dates to see prices
Room
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  • Room size: 19 m²/205 ft²
  • Mountain view
  • 6 futons
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Japanese Style Deluxe Room
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  • Room size: 73 m²/786 ft²
  • Garden view
  • 1 futon
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Room
...
  • Room size: 19 m²/205 ft²
  • Mountain view
  • 6 futons
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Room
...
  • Mountain view
  • 8 futons
  • 8 futons
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Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
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Room
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  • Room size: 99 m²/1066 ft²
  • Mountain view
  • 2 semi double beds
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VIP Room (with Open-Air Bath) [Japanese-western room] [Non-smoking] [Mountain view]
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  • Room size: 105 m²/1130 ft²
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Room
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  • Room size: 80 m²/861 ft²
  • Garden view
Enter dates to see prices
Room
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices

Frequently asked questions

Enjoy your holiday retreat the best way possible with Shiratamano Yu Kahou's bar and nightclub readily available right in front of your doorstep for whenever you need a sip or two.

While lounging at Shiratamano Yu Kahou, you can delight in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

Shiratamano Yu Kahou has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While staying at Shiratamano Yu Kahou, jump start your getaway by checking out the nearest points of interest that are within walking distance to the property which include Shiratama no Yu Kahou Onsen, Kangetsu Onsen, and Murakamikan Yuden Onsen.

While lounging at Shiratamano Yu Kahou, take joy in your morning or evening stroll at nearby park such as Tsukioka Carrion Park.

Verified guests that stayed at Shiratamano Yu Kahou have given this property a rating of 9.822 for its remarkable service as the main highlight for their stay.

Past couple travelers that have stayed at this property have given Shiratamano Yu Kahou an average rating of 9.5. You can look up on more in depth customer critiques, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given Shiratamano Yu Kahou an average rating of 9.5. You can look into more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Shiratamano Yu Kahou an average rating of 9.5. You can check out more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

Start your mornings right, with the buffet breakfast options provided at Shiratamano Yu Kahou.

More about Shiratamano Yu Kahou

More about Shiratamano Yu Kahou

Experience Tranquility and Luxury at Shiratamano Yu Kahou in Niigata

Nestled in the heart of Niigata, Japan, Shiratamano Yu Kahou offers a serene retreat for travelers seeking tranquility and luxury. With its prime location and impeccable service, this 4-star hotel is the perfect choice for both leisure and business travelers. Shiratamano Yu Kahou boasts a total of 110 elegantly designed rooms, each thoughtfully furnished to provide a comfortable and relaxing stay. Whether you choose a cozy single room or a spacious suite, you can expect modern amenities and stylish decor that exude a sense of sophistication. The rooms are equipped with all the necessary conveniences to ensure a seamless stay, including air conditioning, a flat-screen TV, a minibar, and a private bathroom. Check-in at Shiratamano Yu Kahou begins at 03:00 PM, allowing guests ample time to settle in and unwind. The friendly and attentive staff are always on hand to assist with any requests or provide recommendations for exploring the local area. When it's time to bid farewell to this oasis of tranquility, check-out is until 10:00 AM, allowing guests to enjoy a leisurely morning before continuing their journey. Please note that Shiratamano Yu Kahou follows a child policy that does not allow children to stay free of charge. However, extra charges may apply for children. This policy ensures a peaceful and uninterrupted stay for all guests, making it an ideal choice for those seeking a serene and adult-oriented atmosphere. Indulge in the ultimate relaxation experience at Shiratamano Yu Kahou, where luxury meets tranquility. Book your stay today and immerse yourself in the serene ambiance and exceptional service that this exquisite hotel has to offer.

Unwind and Indulge in Shiratamano Yu Kahou's Extravagant Entertainment Facilities

At Shiratamano Yu Kahou, guests are treated to a plethora of entertainment options that cater to every preference. The hotel boasts a variety of facilities that are sure to keep guests entertained throughout their stay. For those looking to indulge in some retail therapy, the hotel offers a range of shops where guests can browse and purchase unique souvenirs and local crafts. After a day of exploring, guests can unwind and socialize at the hotel's stylish bar, where they can enjoy a refreshing cocktail or a glass of fine wine. For those seeking a vibrant nightlife experience, the hotel features a trendy nightclub where guests can dance the night away to the beats of the hottest DJs. Additionally, guests can pamper themselves with a rejuvenating massage at the hotel's spa or relax in the sauna, perfect for unwinding after a long day of sightseeing. Nature enthusiasts will be delighted by the hotel's beautiful garden, where they can take a leisurely stroll and admire the lush greenery. The hotel also offers a games room, equipped with a variety of recreational activities, ensuring that guests of all ages can have a fun-filled time. And for those who love to sing their hearts out, the hotel's karaoke facilities provide the perfect opportunity to showcase their vocal talents. With its diverse range of entertainment facilities, Shiratamano Yu Kahou promises an unforgettable stay filled with relaxation, excitement, and endless entertainment.

Dive into Fun at Shiratamano Yu Kahou's Indoor Pool

At Shiratamano Yu Kahou, guests can make a splash and enjoy a refreshing swim in the hotel's state-of-the-art indoor pool. The pool is the perfect place to unwind and relax after a long day of exploring Niigata's attractions. With its crystal-clear waters and spacious design, the indoor pool offers a tranquil oasis for both leisure and fitness enthusiasts. Whether you're looking to swim a few laps or simply float around, the pool provides a serene environment to rejuvenate your body and mind. The pool area is also equipped with comfortable lounge chairs, allowing guests to bask in the warm sunlight and soak up the serene atmosphere. So, dive into fun and make a splash at Shiratamano Yu Kahou's indoor pool!

Convenience at Your Fingertips: Shiratamano Yu Kahou's Facilities

At Shiratamano Yu Kahou, we prioritize your comfort and convenience. Our hotel offers a range of facilities to ensure that your stay is as hassle-free as possible. With room service available, you can indulge in delicious meals from the comfort of your own room, allowing you to relax and unwind after a long day of exploring Niigata. For your peace of mind, we provide safety deposit boxes where you can securely store your valuables. Whether it's important documents or expensive gadgets, you can rest assured that your belongings are well-protected. Stay connected with our complimentary Wi-Fi, available in all rooms and public areas. Whether you need to catch up on work or simply browse the internet, you can do so effortlessly. We understand that some guests may prefer smoking, which is why we have a designated smoking area. This ensures a comfortable environment for both smokers and non-smokers. Additionally, our hotel offers luggage storage facilities, so you can conveniently store your bags before check-in or after check-out. If you're in need of a quick refreshment, our vending machines are stocked with a variety of beverages. Finally, our dedicated housekeeping team ensures that your room is kept clean and tidy, providing daily housekeeping services. Experience convenience at its finest at Shiratamano Yu Kahou.

Convenient Transport Facilities at Shiratamano Yu Kahou

At Shiratamano Yu Kahou, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. With an onsite car park, you can rest assured that your vehicle will be safely parked throughout your stay. What's more, our car park is free of charge, allowing you to save on parking fees and explore the beautiful Niigata region at your own pace. For those who prefer to leave the driving to someone else, we also provide a complimentary shuttle service. This service ensures that you can easily reach nearby attractions and landmarks without the stress of navigating unfamiliar roads. Whether you're planning to visit the famous Niigata City Aquarium or explore the stunning Sado Island, our shuttle service will transport you comfortably and efficiently. At Shiratamano Yu Kahou, we strive to make your stay as convenient as possible. With our onsite car park and complimentary shuttle service, you can enjoy the freedom to explore Niigata with ease. Book your stay with us today and experience a seamless travel experience.





Indulge in Culinary Delights at Shiratamano Yu Kahou's Dining Facilities

At Shiratamano Yu Kahou, guests are in for a treat with a range of dining facilities that cater to every palate. Start your day off right at the breakfast buffet, where a delectable spread of both local and international dishes awaits. From freshly baked pastries to traditional Japanese breakfast options, there is something to satisfy every craving. For a quick caffeine fix or a relaxing afternoon tea, head to the cozy coffee shop. Here, you can savor aromatic coffees, soothing teas, and a variety of light snacks. Whether you're catching up with friends or enjoying some quiet time, the coffee shop provides the perfect ambiance. When it comes to a memorable dining experience, look no further than the hotel's restaurant. Indulge in a culinary journey of flavors as you feast on a selection of expertly crafted dishes. From local specialties to international favorites, each dish is prepared using the finest ingredients and presented with impeccable attention to detail. For those who prefer to dine in the comfort of their rooms, room service is available. Enjoy a delicious meal or a midnight snack from the extensive menu, all delivered right to your doorstep. To ensure a seamless stay, daily housekeeping services are provided, keeping your dining areas clean and tidy throughout your visit. With a range of dining options and impeccable service, Shiratamano Yu Kahou promises a truly satisfying culinary experience.

Experience Authentic Japanese Comfort at Shiratamano Yu Kahou

At Shiratamano Yu Kahou, you can indulge in the ultimate Japanese retreat with our exquisite room offerings. Immerse yourself in the traditional ambiance of our Japanese Style Deluxe Room, spanning an impressive 73 square meters and adorned with 1 Japanese Futon. For a more intimate setting, our Japanese Style Standard Room offers 58 square meters of space and features 1 Japanese Futon. Both room types provide a serene and authentic Japanese experience, allowing you to relax and unwind in style. Booking your stay at Shiratamano Yu Kahou through Agoda ensures that you not only receive the best prices available, but also guarantees a hassle-free experience. With Agoda's user-friendly platform, you can easily browse and compare different room options, making it convenient to find the perfect accommodation for your needs. Trust in Agoda's reliable booking system to secure your reservation at Shiratamano Yu Kahou, ensuring a seamless and enjoyable stay at this enchanting Japanese retreat.

Explore the Tranquil Beauty of Tsukioka in Niigata, Japan

Nestled in the picturesque prefecture of Niigata, Tsukioka offers a serene escape from the bustling city life. This charming town is known for its breathtaking landscapes, traditional architecture, and warm hospitality. Whether you are a nature enthusiast, history buff, or simply seeking tranquility, Tsukioka has something to offer for everyone. One of the highlights of Tsukioka is its stunning natural scenery. Immerse yourself in the beauty of the lush mountains, crystal-clear rivers, and vibrant cherry blossom trees that paint the town in a sea of pink during spring. Take a leisurely stroll along the Tsukioka River and marvel at the mesmerizing reflections of the surrounding mountains on its calm waters. For a more adventurous experience, hike up to the Tsukioka Mountain and be rewarded with panoramic views of the entire town. In addition to its natural beauty, Tsukioka is also rich in history and culture. Explore the historic Tsukioka Castle, which dates back to the Edo period, and learn about the town's fascinating samurai heritage. Visit the Tsukioka Hachimangu Shrine, a sacred site dedicated to the Shinto deity of war, and witness traditional ceremonies that have been practiced for centuries. Don't miss the opportunity to indulge in local delicacies such as fresh seafood, Niigata's famous sake, and mouthwatering rice dishes. With its tranquil atmosphere, stunning landscapes, and cultural treasures, Tsukioka is a hidden gem waiting to be discovered. Whether you are seeking a peaceful retreat or an immersive cultural experience, this charming town in Niigata, Japan, promises to leave a lasting impression on your heart and soul.

Traveling to Shiratamano Yu Kahou from Niigata Airport

Niigata Airport, located in Niigata, Japan, is the nearest airport to Shiratamano Yu Kahou in Tsukioka, Niigata. From the airport, there are several convenient transportation options available to reach your destination. One of the most convenient ways to travel from Niigata Airport to Shiratamano Yu Kahou is by taking a taxi. Taxis are readily available outside the airport terminal, and the journey takes approximately 40 minutes, depending on traffic conditions. The taxi ride offers a comfortable and hassle-free experience, allowing you to sit back and enjoy the scenic views along the way. Another option is to take a bus from Niigata Airport to Tsukioka. The airport operates a direct bus service to Tsukioka, which takes around 1 hour and 15 minutes. The bus is a more budget-friendly option and provides an opportunity to admire the picturesque landscapes of Niigata. Upon arrival in Tsukioka, you can easily reach Shiratamano Yu Kahou by a short taxi ride or even on foot, depending on your preference. Whichever mode of transportation you choose, the journey from Niigata Airport to Shiratamano Yu Kahou is sure to be a delightful experience, filled with anticipation for the serene and relaxing retreat that awaits you at this charming destination in Niigata, Japan.

Discover the Rich Cultural Heritage and Relaxing Hot Springs near Shiratamano Yu Kahou

Nestled in the beautiful city of Niigata, Japan, Shiratamano Yu Kahou offers a unique blend of cultural landmarks and rejuvenating hot springs. Just a stone's throw away from the hotel, you'll find Suwa Shrine Shibata, a sacred place where locals and tourists alike come to pay their respects and immerse themselves in the rich history and traditions of the region. For those seeking relaxation and tranquility, Shiroyama Onsen and Tsukioka Onsen are within easy reach. These natural hot springs provide a serene oasis where you can unwind and soak in the healing mineral waters. Immerse yourself in the therapeutic atmosphere and let your worries melt away as you enjoy the soothing benefits of these rejuvenating hot springs. Nature enthusiasts will be delighted to explore Tsukioka Carrion Park and Tsukiokaonsen Hozukinosato, which offer picturesque walking trails and breathtaking views of the surrounding landscapes. Take a leisurely stroll through the park's lush greenery or visit the charming Hozukinosato village to experience the rustic charm of rural Japan. Whether you're a history buff, a wellness seeker, or a nature lover, Shiratamano Yu Kahou's surrounding landmarks and attractions offer something for everyone. Immerse yourself in the cultural heritage, indulge in the therapeutic hot springs, and bask in the natural beauty of Niigata during your stay at this enchanting hotel.





A Gastronomic Haven

Surrounding Shiratamano Yu Kahou, you will find an array of delightful dining options that will satisfy all palates. For a truly authentic Japanese dining experience, head to Izakaya Sen, where you can indulge in a variety of traditional dishes paired with a wide selection of sake. Craving a steaming bowl of ramen? Look no further than Kambara Ramen Kibun-ichi and Ramen Gempu, both renowned for their rich and flavorful broth. If you're in the mood for sushi, Masuzushi and Futaba Sushi are the go-to spots, serving up fresh and expertly crafted sushi rolls. For a taste of Niigata's local cuisine, make a reservation at Restaurant Hanasato, known for its seasonal specialties and warm hospitality. Whether you're in the mood for izakaya fare, ramen, sushi, or traditional Niigata dishes, the surrounding restaurants near Shiratamano Yu Kahou will surely leave you satisfied.

Shop till you drop at Shiratamano Yu Kahou

Located in the heart of Niigata, Shiratamano Yu Kahou is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find the Premium Selection UMAMI Shop, a haven for food lovers. Indulge in a wide array of premium local delicacies, including freshly caught seafood, delectable sweets, and traditional snacks. For those looking to bring home a taste of Niigata, the Premium Sake KURA Shop is just around the corner. Explore a vast selection of locally brewed sake, ranging from crisp and refreshing to rich and full-bodied. Whether you're looking for culinary delights or a bottle of sake to savor, Shiratamano Yu Kahou's surrounding shopping landmarks have got you covered.

Affordable Luxury at Shiratamano Yu Kahou in Niigata

When it comes to finding the perfect blend of luxury and affordability, look no further than Shiratamano Yu Kahou in Niigata, Japan. With an average price of $485 per room, this exquisite hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Niigata, which is $89, Shiratamano Yu Kahou may seem like a splurge. However, once you step foot into this enchanting property, you will quickly realize that it is worth every dollar. From the moment you enter the elegant lobby to the moment you retire to your well-appointed room, you will be surrounded by opulence and comfort. At Shiratamano Yu Kahou, you can expect nothing but the best. Each room is meticulously designed with a harmonious blend of traditional Japanese aesthetics and modern amenities. The attention to detail is evident in every aspect, from the luxurious bedding to the breathtaking views of the surrounding natural beauty. And let's not forget about the impeccable service provided by the friendly and attentive staff, who will go above and beyond to ensure your stay is nothing short of extraordinary. So, if you are looking for a truly unforgettable experience in Niigata, Shiratamano Yu Kahou is the place to be. While the average price may be higher than other hotels in the city, the unparalleled luxury, exceptional service, and unforgettable memories make it worth every dollar.

A Serene Retreat with Stunning Views

Escape to the tranquil beauty of Shiratamano Yu Kahou and immerse yourself in a world of luxury and relaxation. As you step into the hotel, you will be greeted by the breathtaking views that stretch out before you, offering a picturesque backdrop for your stay. The spacious and well-appointed rooms provide a clean and neat atmosphere, with plenty of space to unwind and rejuvenate. The separate dining and counter area adds an extra touch of convenience, allowing you to enjoy your meals in privacy. Indulge in the delectable cuisine served at the hotel, where the food is plentiful and sure to satisfy your taste buds. At Shiratamano Yu Kahou, every moment is a feast for the senses.

A Haven of Excellence: Shiratamano Yu Kahou's Stellar Customer Ratings

Shiratamano Yu Kahou in Niigata, Japan, has garnered an exceptional reputation among its guests, as reflected in its outstanding customer ratings. With an impressive overall score of 9.6, this hotel truly stands out as a haven of excellence. One of the key aspects that guests highly appreciate is the exceptional value they receive during their stay. With a remarkable rating of 9.5 for value, Shiratamano Yu Kahou offers an experience that exceeds expectations without breaking the bank. From the moment guests step foot in the hotel, they are greeted with top-notch facilities that have earned a remarkable rating of 9.9. Whether it's the well-appointed rooms, the serene spa, or the state-of-the-art fitness center, guests are treated to a luxurious experience that leaves them feeling pampered and rejuvenated. Cleanliness is another aspect that guests consistently rave about, with a stellar rating of 9.6. Shiratamano Yu Kahou takes great pride in maintaining a pristine environment, ensuring that every nook and cranny is spotless. From the moment guests enter their rooms to the common areas and amenities, they are greeted with an impeccable level of cleanliness that enhances their overall experience. Furthermore, the hotel's location, with a rating of 9.2, offers the perfect balance between tranquility and accessibility. Nestled amidst the breathtaking natural beauty of Niigata, guests can enjoy a serene retreat while still being within easy reach of popular attractions and transportation options. Last but not least, the staff at Shiratamano Yu Kahou consistently receives accolades for their exceptional performance, with a remarkable rating of 9.7. From the warm and friendly welcome at check-in to the attentive service throughout the stay, guests are made to feel like VIPs. The dedicated staff goes above and beyond to ensure that every need is met, creating a truly memorable and personalized experience for each guest. With its exceptional customer ratings in various categories, Shiratamano Yu Kahou is a hotel that consistently exceeds expectations, offering an unparalleled level of value, facilities, cleanliness, location, and staff performance. A stay at this remarkable hotel promises a truly unforgettable experience that will leave guests longing to return.

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Amenities and facilities

Exceptional9.7

Facilities

Languages spoken
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Swimming pool
  • Swimming pool [indoor]
Cleanliness and safety
  • Free face masks
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Business facilities
  • Chapel
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Refrigerator

Food and dining

Breakfast options
  • American
  • Buffet

Location

134 Tsukioka Onsen, Shibata-city, Tsukioka, Niigata, Japan, 959-2395

Excellent9.0

Location

Airports
  • Niigata Airport (KIJ)
    19.4 km
  • Shonai Airport (SYO)
    111.9 km
Public transportation
  • Nakaura
    3.7 km
  • Tsukioka Station Train Station
    3.9 km
Hospital or clinic
  • Toyoura Hospital
    6.1 km
Convenience store
  • Lawson
    600 m
Cash withdrawal
  • ATM
    440 m

What's nearby

Popular landmarks
  • Niigtata Rice Cracker Museum
    14.3 km
  • Imayo Tsukasa Sake Brewery
    21.7 km
  • Big Swan Stadium
    22.4 km
  • Pia Bandai
    22.7 km
  • Toki Messe
    22.9 km
  • Befco Bakauke Observatory Room
    22.9 km
  • Niigata Nippo Media Ship
    23.1 km
  • Bandai Bridge
    23.2 km
  • Hakusan Shrine
    24.6 km
  • Marinepia Nihonkai
    25.6 km
Nearby landmarks
  • Shiratama no Yu Kahou Onsen
    20 m
  • Kangetsu Onsen
    250 m
  • Murakamikan Yuden Onsen
    310 m
  • Naniwaya Ryokan Onsen
    340 m
  • Gensen no Mori Onsen
    350 m
  • Premium Sake KURA Shop
    390 m
  • Hirosekan Hiten no Ne Onsen
    410 m
  • Premium Selection UMAMI Shop
    430 m
  • Hisagoso Onsen
    440 m
  • Seifuen Onsen
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
  • Check-in until18:00
The property
  • Room voltage100
  • Number of rooms 110
Parking
  • Daily parking fee0 JPY

Reviews of Shiratamano Yu Kahou from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 10
  • 10
  • 8.0
  • 9.6
  • 10
  • 6.4

Most recent

  • Service score 9.8 out of 10 and is a high score in Niigata
    Service9.8
  • Facilities score 9.7 out of 10 and is a high score in Niigata
    Facilities9.7
  • Cleanliness score 9.6 out of 10 and is a high score in Niigata
    Cleanliness9.6
  • Value for money score 9.3 out of 10 and is a high score in Niigata
    Value for money9.3
  • Location score 9 out of 10 and is a high score in Niigata
    Location9.0
High score for Niigata

Rating

9+ Exceptional (19)
8-9 Excellent (0)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (0)
Guest Type
Language
Showing 21 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    TAKERU from Japan
    Solo traveler
    Japanese-Style Standard Room-Non-Smoking
    Stayed 3 nights in September 2025

    “3泊4日一人旅 感想”

    一人で3泊4日、朝夕食ありのプランで泊まったが、さすが全国旅館・ホテル総合満足度1位を取った旅館であった。 まず2階のフロント・ラウンジにドリンク・スイーツ・ビール・ワイン・日本酒が時間の限り無料で飲み食いし放題ということ。味もどれも美味しいと感じ最初から凄さを感じさせる。 部屋は4階の部屋(部屋番号2413)だったが、部屋がこれまた広い、別に上級プランにしてはいないのだが4人位居ても大丈夫な位には広いと感じた。 また、最初に部屋に案内された際、虫が部屋にいた事に対し、素早い対応と部屋を変えましょうか?という提案してくれる気遣い(その後自分で部屋変更を断った)、お詫びの割引チケット?を貰い、何が何でもお客様のホスピタリティを下げさせないという強い意志を感じた。 また、温泉の洗い場はミスト等4種類の水圧を変更できるシャワーでとても使い勝手が良かった。大浴場も当然広く、露天風呂も硫黄の温泉の匂いがして温泉を感じさせてくれた。外気浴が出来る椅子も多く設置しており、とても落ち着いて温泉を過ごせた。 風呂からあがれば、ドリンクと15:00〜19:00の間には海老出汁味噌汁があることにも驚いた。 夕食はホテルのコースで1階に案内、1階の夕食広間の周りには鯉と金魚が泳いでいた。最後の夕食は自身が泊まっている部屋で食事を運んで貰うスタイルで、とても至れり尽くせりであった。(夕食の飲み物は別途料金であった。) 朝食はバイキングであり、海鮮丼が作れたり、生搾りグレープフルーツジュースが飲めたり、出来立ての厚焼き玉子が食べれたりと申し分無しであった。 館内どこへ行っても広く、逆に狭いと感じる箇所を探すのが難しい位である。 立地に関しては車推奨だが、駅から旅館近くまで行くの往来バスはあるらしい。 帰る際も、菓子折りと夕食給仕係のお礼メッセージの紙を貰い、最後までホスピタリティを感じさせてくれた。 総合的に判断して1泊10万円位出しても割に合うホテルだと感じた。正直に言ってまた泊まりたいと思う。 最早、とても満足に値する旅館であったが、強いて改善して欲しいポイントを挙げるとすると ・朝食会場が広過ぎて料理をサーブするのに時間がかかってしまうこと ・朝食時間が若干短いこと ・夕食のコースの提供時間帯をもっと幅広くしてほしい、もしくはコースではなく、アラカルトメニューも選択できるようにしてほしいこと ・海老出汁味噌汁の提供時間帯を温泉と同じ時間帯まで伸ばしてほしいこと ・温泉を24時間体制にしてほしいこと ・客室に行くエレベーターが4基あるが、昇降ボタンが4基で連動して動いていないのを改善して欲しいこと 今後、値上げ等で1泊10万以上になる場合は上記のような改善点を直してくれたら10万以上払っても行きたいと思える旅館になると思っている。 また泊まりたいと強く思うそんな旅館だと個人的に思う。

    Reviewed September 28, 2025
  2. 8.0
    Excellent
    Yutaka from Japan
    Group
    Japanese-Style Room
    Stayed 1 night in September 2025

    “Very good”

    お昼はティータイムでフリードリンク、デザートなどがいただけ、夕刻はアルコールがフリーで飲めました。豪勢な景色を見ながらラウンジでゆっくりくつろげます。夕飯は個室。落ち着けて良かったです。

    Reviewed September 12, 2025
  3. 10.0
    Exceptional
    マキュロイ from Japan
    Couple
    Room
    Stayed 1 night in August 2025

    “とてもよかった”

    食事も温泉もサービスも最高です。また行きます。

    Reviewed August 08, 2025
  4. 10.0
    Exceptional
    Aki from Japan
    Family with teens
    12.5 tatami [Standard] [Japanese room] [Non-smoking]
    Stayed 1 night in August 2025

    “本当に素晴らしい旅館です”

    娘の誕生日のお祝いに父と母、兄、娘と私の5人、またチワワ1匹でお伺いしました。 スタッフの方のお心遣いや対応は本当に素晴らしく、施設は隅々まで手入れが行き届いており ただ新しいというキレイさでは無く、古き良きものを大切に丁寧に守っていく、そんな品の良さのキレイさを感じました。 また是非もう一度お伺いしたいと思っています。

    Reviewed August 03, 2025
  5. 10.0
    Exceptional
    MASAHIRO from Japan
    Group
    Room
    Stayed 1 night in July 2025

    “今年も良かったです”

    毎年、家族で行きますが 今年も良かったです。 新潟では他の宿には泊まれません

    Reviewed July 27, 2025
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