Sheraton Grand Mirage Resort, Port Douglas
Sheraton Grand Mirage Resort, Port Douglas provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Port Douglas.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator and mini bar in some rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Sheraton Grand Mirage Resort, Port Douglas has vending machines that provide round-the-clock refreshment, at low cost.
Sheraton Grand Mirage Resort, Port Douglas offers wonderful recreational facilities for guests to enjoy. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling and diving. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats made available at Sheraton Grand Mirage Resort, Port Douglas.
In a competitive mood? Get sporty with your travel group or other guests at the tennis court, golf course on site and hiking trails in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6561181/0/579e384d89e98eb06040b04d57f1bba6.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6561181/0/85683c69dd32a892fa24cd3e16ea2426.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Golf course [on-site]](http://q-xx.bstatic.com/xdata/images/hotel/max300/239156936.jpg?k=7b30da057b685ab443214dd5e65206ff1230e3ca13bb21ff1c811f7fde26b40b&o=)
![Golf course [on-site]](http://q-xx.bstatic.com/xdata/images/hotel/max300/239156708.jpg?k=5293385ad1418db55d57dcc8b4b4a219c671219138b397640967018a38d142f5&o=)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6561181/0/279b28d4a5ed929cec77d5bbbd543413.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6561181/0/3fba3c4b191f5e4c46d5452fa5940b6d.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Golf course [on-site]](http://q-xx.bstatic.com/xdata/images/hotel/max300/239156305.jpg?k=2132965c6732aa2330039b390f35c87a2a4636614b0bc8cdb166c098fccdca7b&o=)
![Golf course [on-site]](http://q-xx.bstatic.com/xdata/images/hotel/max300/239155824.jpg?k=a99a104945a9b96bfa11cbc39f67ed7bee88ff4e3b8dcb09b51ad74d59079225&o=)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6561181/0/7528284f6b569a3cea7ca2267b2f7520.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6561181/0/4c513a8f3007ccb6402e80634bcf9a33.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Golf course [on-site]](http://pix10.agoda.net/hotelImages/6561181/0/7b20a226063007dd88039e99d866f64e.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Golf course [on-site]](http://pix10.agoda.net/hotelImages/6561181/0/4a757a0af1d1c398450cd7446d4da130.jpg?ca=28&ce=0&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/6561181/0/4cd786bde7010c6c62bc5d358b859fc2.jpg?ca=28&ce=0&s=98x98&ar=1x1)
Everything was perfect !”
We had the most wonderful experience staying at Sheraton Mirage Port Douglas. Everything was perfect, the awesome pools, beautiful clean rooms, amazing landscape and easy access to the beach. The twin Double Bed perfectly catered for our family. We booked the garden view, next time we will get the pool view (which has direct access to pool). It's everything that we have wanted for our holiday. We had an even more wonderful time because of the lovely staff and I especially want to thank Shweta at the reception, she is genuinely helpful, excellent customer care and made things more memorable. We will definitely be back.
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Gorgeous properties with great amenities and private beach entrance”
Property is 5 mins away from the CBD of Port Douglas. It is a beautiful oasis with several lagoon pools, restaurants and great facilities. They have a private beach access from the property. The suite is a spacious room with a balcony. Recently refurbished and it has everything you need for a comfortable stay. The golf course is also across the road. Highly recommend and I wish we could stay longer.
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Slice of Paradise”
All of the staff here were so friendly and welcoming towards us as soon as we arrived and throughout our stay. We got upgraded from the Small Lagoon to the Large Lagoon room and we couldn’t believe how beautiful it was. The room was spacious and we could access the pool from our balcony. I would also highly recommend the food at Feast. The portion size for breakfast was very generous and the Italian themed dinner was delicious. This hotel is truly a slice of paradise and we would definitely stay here again.
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Fabulous Christmas stay”
We stayed for a couple of nights over Christmas and can't speak highly enough of the beautifully refurbished rooms, facilities and service. The staff went above and being - Heebok and Alberto provided the best restaurant service we have ever experienced (in Australia and overseas). Well done Sheraton Mirage and a very merry Christmas to all of you who put in such a tremendous effort!
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Paradise ”
This hotel is complete luxury! There were many families while we stayed as well as couples and friends. The large pool with multiple locations meant that you could always find a quiet space to relax. Dinner at Harrison’s was exceptional!
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Amazing”
One of the best hotels we have stayed! Amazed by how many pools their were and we just loved it! Loved that we could walk out onto the beach also
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5 star”
We had a great stay. Highly recommended especially the restaurant in harrions by spencer patrick. The waitress are very knowledgeable. Everything was perfect!
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Absolutely loved it”
I loved Port Douglas as a destination to relax - especially at this hotel resort. The pools are to die for. Food was great. Rooms were generously spacious. Rooms are quite pricey. Beach access to four mile beach. Short driving distance to the main strip of shops/restaurants. Overall fantastic stay, can’t really fault it! Would definitely go back again. Can’t wait to do so.
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Amazing Resort ”
You really feel like you are on holiday, stunning pool, beautiful gardens, great food & drinks. An all round fabulous experiance
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Amazing Stay !!!”
Appreciate the assistance and care shown by Ari Baruch and Mr Pardeep - amazing F&B managers
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ONE ABSOLUTELY BEAUTIFUL PROPERTY”
Everything is fabulous, making us not want to leave the place anymore! We will definitely be back!
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Absolutely amazing place, food was spectacular ”
The Pools, The food, The facility was incredible.
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Stunning resort”
Went for my husbands birthday for the weekend. Amazing staff. Accomodated as much as they could during covidv-19 stress. Will definitely go again.
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Incredible resort with amazing pools”
Grounds, staff, facilities, location are all amazing - You could lose days by the pool! Down side to all of this is it's very pricey. Unfortunately, most deck chairs are left unusable by selfish guests who leave their towels out, then return to their rooms or go off to have breakfast. Staff are largely unable to help, so if you want a lounge chair by the pool, get in super early.
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A home away from home”
I would definitely stay there again
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Excellent”
Staff were lovely and helpful. Facilities were comprehensive and well maintained. We LOVED the breakfast and happy hour drinks. The Sheraton was well suited to my family with older kids (pool table, table tennis, outdoor chess and plenty of pools) but I felt that little people weren't well catered for- a playground would have been great, a water playground even better. Also, the gym and the lap pool are a 10min walk away (and on the other side of a busy road) and the shuttle buses were always too busy to use to get to/from the gym.
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Great location and hotel”
Although they didn't have the bed we booked available ( had to sleep in a tiny double bed as no king beds were available) the location and pools were amazing
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Exceptional”
The best!!!
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Amazing! ”
Gorgeous resort with very friendly, helpful staff. Really great housekeeping, everything is very clean. Amazing lagoons! Short drive to Main Street but secluded feeling inside the resort.
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Excellent”
Dear Maria, Thank you for choosing to stay at the Sheraton Grand Mirage Resort, Port Douglas and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you experienced during the power outage from occurring in the future. My apologies also that the letter was missed from being delivered to your room. Whilst the power outage is not typical and beyond our control please contact us so we may add some enhancements and assist for a future stay. I understand you have booked through Agoda and we approve a refund from them for the 2 nights. Once again, thank you for taking the time to share your feedback. If you ever choose to come back to Port Douglas please reach out to me personall
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