Shangri-La Ulaanbaatar
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sukhbaatar part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Airport transfer
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Swimming pool [indoor]
Fitness center
Bicycles
Check-in/out [express]
Night in Ulaanbaatar with 3 year old”
Everything you'd expect from a Shangri-La. Staff is very service oriented and go out of their way to serve you. I needed some medicine and they went to the pharmacy for me and brought to my room. Hotel is very new and nicely decorated - only open a month. Rooms are spacious and have standard amenities for a 5 star. Had been traveling in the countryside and the splurge for our last night here in Mongolia was worth it. Lobby is nice and welcoming. I only stayed one night so can't comment on any restaurants. The main square is about a 10 min walk away. I'd stay here again.
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Fantastic”
Probably the only "5-star" hotel at the international level in Ulaanbaatar.
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Excellent”
Very convenient location. Almost the tallest building at Ulaanbaatar. Convenient facilities with shopping arcade nearby.
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Dear Fung, Thank you for choosing to stay with us and your kind review is much appreciated! We look forward to welcoming you back again at the Shangri-La Hotel and Complex! Sincerely, Gary Biondo General Manager
Good hotel..excellent but overpriced....”
Good hotel..staff get a low rating as ..money that was left in table and personnel items were taken without permission.. Received items back.. Like I said the price needs to be adjusted to be in line with the season..and amenities that are on offer .. Good hotel..I would stay again..
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Dear Graham, Thank you for your review of your stay with us! We are honored to be rated as excellent hotel but we too are concerned about the issue you have raised. Would you please provide us with more details so we may investigate internally and take necessary actions to improve our service. Once again, thank you and looking forward to welcoming you back soon! Sincerely, Gary Biondo General Manager
Fanciest hotel in UB”
Most likely the best hotel in terms of amenities and scale in Ulaaan Batar. Nice upscale mall just beside with a movie theatre.
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Dear ERN, Thank you for your review and kind compliments! We look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager
Looks the part but service is poor!”
Incompetent staff, phone calls before arriving resulted in being hung up on, shuffled around to other departments and being hung up on again, requested to fill out paperwork and email in when asking the room rate. Phone calls & emails not returned. Service is below par. While in the room room service delivered the wrong thing and at one time didn't show up at all. The buffet-we were seated at an unset table, had to request basic things like sugar, forks, the plate I grabbed was dirty, I requested fried eggs at breakfast and received mangled over cooked eggs. The hotel looks the part but when you peel it back it has a long way to go.
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Top class hotel in Ulaanbaatar”
Positives: - absolute top class hotel - facilities - staff Negatives: - a bit too pricey
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Dear marek, thank you for your sharing your experience at our hotel! We are delighted that you enjoyed your stay and thank you for your kind compliments! We look forward to welcoming you back to our hotel soon!
Best Hotel in UB”
I will never choose another hotel in UB.
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Always my preferred stay in U.B”
Clean, spacious room, good service Always my preferred stay in U.B
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Dear Yeo, Thank you for your review! Your kind compliments are much appreciated and we look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager
Biz trip for 4days”
Good hotel but not much facilities in property.
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Just amazing ”
Probably the best place in UB
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Dear Maria, thank you for your sharing feedback with us! We are honored to be named as the best place in this wonderful city! Your compliments are much appreciated and we look forward to welcoming you back! Sincerely, Gary Biondo General Manager
Good”
I remember that they used to have better employees before. They served Caffe Latte when my colleague ordered Chai Latte, not just one time, every morning.
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Dear Jae, Thank you for sharing your Shangri-La experience with us! Your constructive feedback is much appreciated and we will ensure necessary improvements are made. Sincerely, Terence Tan | General Manager
good”
very good
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Is this really a Shangrila?”
Paying Shangrila rates and expecting an experience consistent with same — very poor.
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Horrific ”
Truly the worst Shangrila experience I have ever had. The group clearly haven’t audited this location in a very long time. Very very disappointing- acceptable if it was a 2 star hotel with a different name
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location”
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good location”
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施設はキレイ”
施設は新しく綺麗でした サービス面は、ウランバートルの他のホテルと比べればとても良いのですが、 他の国のシャングリラホテルと比べるとまだレベルまで至っていませんでした。 素晴らしいホテルに成長ください
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Dear Naoki, Thank you for sharing your Shangri-La experience with us! Your kind compliments are much appreciated and we will ensure to make necessary improvements. Once again thank you for your review and we look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager
大変素晴らしいホテルです。”
ホテルに入った瞬間、東京のシャングリラでもそうですが、良い匂いがします。 ホテルマンの対応もしっかりしています。 朝食も非常に満足のいくレベルです。 ウランバートルで最高のホテルと評価できます。
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좋았음”
전체적으로 깨끗하고 좋았음
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