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Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar
Shangri-La Ulaanbaatar

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8.9

Excellent

51 reviews

51 reviews

Shops1
Housekeeping1
See map

8.9

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Wedding Palace 190 m
Xanadu 250 m
Victims of Political Persecution Memorial Museum 290 m
Mongolia Expeditions 290 m
Choijin Lama Temple Museum 320 m
National Library of Mongolia 380 m
River Sounds 380 m
Khövsgöl Lodge Company 440 m
Zouq 470 m
Greenland 470 m

Shangri-La Ulaanbaatar

19 Olympic Street, Sukhbaatar, Ulaanbaatar, Mongolia, 14241 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sukhbaatar part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Eco & Adventure
Skiing
Workout and Leisure
Fitness center
Swimming pool [indoor]
Mind - Body
Yoga room

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Bicycles

Check-in/out [express]

Value for money8.1
Distance to city center0.5 km
Location rating8.9
Nearest airportUlan Bator Airport (ULN)
Distance to airport13.5 km

Rooms available at Shangri-La Ulaanbaatar

Exceptional
Room comfort & quality

10

Presidential Suite
...
  • Room size: 226 m²/2433 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 130 m²/1399 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 84 m²/904 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Horizon Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Horizon Deluxe King Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Room - 1 King Bed
...
  • Mountain view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room - 2 Twin Beds
...
  • Mountain view
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Double Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Double or Twin Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Shangri-La Suite
...
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Shangri-La Ulaanbaatar have a hot tub?

A hot tub is one of the facilities available at Shangri-La Hotel Ulaanbaatar.

How much does it cost to stay at Shangri-La Ulaanbaatar?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Shangri-La Ulaanbaatar?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 75 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Shangri-La Ulaanbaatar has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Ulaanbaatar with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Shangri-La Ulaanbaatar?

Start your mornings right, with the continental and buffet breakfast options offered at Shangri-La Ulaanbaatar.

What are my dining options at Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar is located in Sukhbaatar, famous for good restaurants such as Naadam, Hutong Restaurant and Millie's Café.

What popular shopping places are close to Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar is located in Sukhbaatar area which features shopping places such as Mary & Martha Mongolia, Altan Khaan Gallery and State Department Store.

What are popular attractions near Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar is located in Sukhbaatar area, which is famous for attractions such as Wedding Palace, Victims of Political Persecution Memorial Museum and Choijin Lama Temple Museum.

What popular natural sightseeing spots are close to Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar is located within Sukhbaatar, which makes it conveniently close to natural sights including Hustai National Park.

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Explore the neighborhood

What people love about Shangri-La Ulaanbaatar

  • 9.2

    Exceptional
    Cleanliness

    "Clean, spacious room, good service Always my preferred stay in U.B"

    Yeo

    |

    January 7, 2019

  • 9.2

    Exceptional
    Location

    "Nice upscale mall just beside with a movie theatre."

    ERN

    |

    October 14, 2018

  • 9.2

    Exceptional

    "Most likely the best hotel in terms of amenities and scale in Ulaaan Batar."

    ERN

    |

    October 14, 2018

Overall rating:

8.9

Excellent
51 reviews
Cleanliness
9.5
Facilities
9.2
Location
8.9
Read all reviews >
More about Shangri-La Ulaanbaatar

More about Shangri-La Ulaanbaatar

Shangri-La Ulaanbaatar

With a wide range of services catered to both business and leisure travelers, Shangri-La Ulaanbaatar makes sure you get the best out of your stay.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Shangri-La Ulaanbaatar. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Ulaanbaatar can be assisted with the car hire services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Shangri-La Ulaanbaatar. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
Smoking may only take place in restricted designated areas.


Dining and things to do

Wake up with no worries at Shangri-La Ulaanbaatar, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Shangri-La Ulaanbaatar has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the hot tub, steam room, spa and sauna. The many offerings at Shangri-La Ulaanbaatar ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.

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Amenities and facilities
Exceptional
Facilities

9.2

Languages spoken

  • English
  • Chinese [Mandarin]
  • Korean
  • Russian

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Skiing
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours
  • Yoga room

Cleanliness and safety

  • Professional-grade sanitizing services

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
Restaurants on site

Cafe Park

  • Cuisine: American, Asian
  • Menu: Buffet, A-la-carte

Naadam Bar & Restaurant

  • Cuisine: American, Asian, International
  • Menu: Buffet

Hutong Restaurant

  • Cuisine: Chinese
  • Menu: Buffet

Lobby Lounge

  • Cuisine: Asian, International, Argentinian
  • Menu: Buffet
Location
19 Olympic Street, Sukhbaatar, Ulaanbaatar, Mongolia, 14241
Excellent
Location

8.9

Airports

  • Ulan Bator Airport (ULN)
    13.5 km

Hospital or clinic

  • Yonsei Friendship Hospital
    840 m

Convenience store

  • MT Market Store
    1.2 km

Cash withdrawal

  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is an additional meal charge for children. Please contact the property directly for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee75 USD
  • Distance from city center0.5 km
  • Travel time to airport (minutes)40

Extras

  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors21
  • Number of restaurants3
  • Number of rooms 290
  • Room voltage220
  • Year property opened2009
  • Most recent renovation2015

Parking

  • Daily parking fee0 USD

Reviews of Shangri-La Ulaanbaatar from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.5
Facilities9.2
Location8.9
Room comfort and quality10.0
Service8.9
Value for money8.1
High score for Ulaanbaatar
Rating
9+ Exceptional (11)
8-9 Excellent (3)
7-8 Very Good (4)
6-7 Good (3)
<6 Below Expectation (0)
Time of the year
Mar - May (4)
Jun - Aug (8)
Sep - Nov (4)
Dec - Feb (5)
All guests (51)
All languages

Show reviews that mention 

Showing 21 verified guest comments
12
9.7
Exceptional
Kathryn from United States
Family with young children
Stayed 1 night in July 2015

Night in Ulaanbaatar with 3 year old”

Service, Rooms, Comfort

Everything you'd expect from a Shangri-La. Staff is very service oriented and go out of their way to serve you. I needed some medicine and they went to the pharmacy for me and brought to my room. Hotel is very new and nicely decorated - only open a month. Rooms are spacious and have standard amenities for a 5 star. Had been traveling in the countryside and the splurge for our last night here in Mongolia was worth it. Lobby is nice and welcoming. I only stayed one night so can't comment on any restaurants. The main square is about a 10 min walk away. I'd stay here again.

Reviewed July 06, 2015

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9.2
Exceptional
LAI from Taiwan
Business traveler
Stayed 3 nights in June 2016

Fantastic”

Probably the only "5-star" hotel at the international level in Ulaanbaatar.

Reviewed June 26, 2016

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8.4
Excellent
Fung from Hong Kong SAR, China
Business traveler
Deluxe Room - 2 Twin Beds
Stayed 3 nights in April 2018

Excellent”

Very convenient location. Almost the tallest building at Ulaanbaatar. Convenient facilities with shopping arcade nearby.

Reviewed May 04, 2018

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Dear Fung, Thank you for choosing to stay with us and your kind review is much appreciated! We look forward to welcoming you back again at the Shangri-La Hotel and Complex! Sincerely, Gary Biondo General Manager

Responded May 21, 2018
Shangri-La Ulaanbaatar
8.0
Excellent
Graham from Australia
Solo traveler
Deluxe Room - 1 King Bed
Stayed 3 nights in March 2018

Good hotel..excellent but overpriced....”

Good hotel..staff get a low rating as ..money that was left in table and personnel items were taken without permission.. Received items back.. Like I said the price needs to be adjusted to be in line with the season..and amenities that are on offer .. Good hotel..I would stay again..

Reviewed March 12, 2018

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Dear Graham, Thank you for your review of your stay with us! We are honored to be rated as excellent hotel but we too are concerned about the issue you have raised. Would you please provide us with more details so we may investigate internally and take necessary actions to improve our service. Once again, thank you and looking forward to welcoming you back soon! Sincerely, Gary Biondo General Manager

Responded April 19, 2018
Shangri-La Ulaanbaatar
9.2
Exceptional
ERN from Singapore
Couple
Stayed 1 night in August 2018

Fanciest hotel in UB”

Most likely the best hotel in terms of amenities and scale in Ulaaan Batar. Nice upscale mall just beside with a movie theatre.

Reviewed October 14, 2018

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Dear ERN, Thank you for your review and kind compliments! We look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager

Responded October 15, 2018
Shangri-La Ulaanbaatar
6.7
Good
Wesley from Australia
Couple
Stayed 1 night in July 2015

Looks the part but service is poor!”

Hotel looks, luxury

Incompetent staff, phone calls before arriving resulted in being hung up on, shuffled around to other departments and being hung up on again, requested to fill out paperwork and email in when asking the room rate. Phone calls & emails not returned. Service is below par. While in the room room service delivered the wrong thing and at one time didn't show up at all. The buffet-we were seated at an unset table, had to request basic things like sugar, forks, the plate I grabbed was dirty, I requested fried eggs at breakfast and received mangled over cooked eggs. The hotel looks the part but when you peel it back it has a long way to go.

Reviewed July 09, 2015

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8.8
Excellent
marek from Czech Republic
Solo traveler
Stayed 2 nights in February 2018

Top class hotel in Ulaanbaatar”

Positives: - absolute top class hotel - facilities - staff Negatives: - a bit too pricey

Reviewed February 21, 2018

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Dear marek, thank you for your sharing your experience at our hotel! We are delighted that you enjoyed your stay and thank you for your kind compliments! We look forward to welcoming you back to our hotel soon!

Responded February 22, 2018
Shangri-La Ulaanbaatar
10.0
Exceptional
James from Singapore
Business traveler
Stayed 4 nights in November 2015

Best Hotel in UB”

New, clean and good services staffs

I will never choose another hotel in UB.

Reviewed November 19, 2015

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9.2
Exceptional
Yeo from Singapore
Business traveler
Deluxe Room - 2 Twin Beds
Stayed 3 nights in December 2018

Always my preferred stay in U.B”

Clean, spacious room, good service Always my preferred stay in U.B

Reviewed January 07, 2019

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Dear Yeo, Thank you for your review! Your kind compliments are much appreciated and we look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager

Responded January 16, 2019
Shangri-La Ulaanbaatar
7.6
Very good
dong from Australia
Business traveler
Stayed 1 night in May 2016

Biz trip for 4days”

Good hotel but not much facilities in property.

Reviewed May 04, 2016

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10.0
Exceptional
Maria from Russia
Business traveler
Stayed 1 night in February 2017

Just amazing ”

Probably the best place in UB

Reviewed February 10, 2017

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Dear Maria, thank you for your sharing feedback with us! We are honored to be named as the best place in this wonderful city! Your compliments are much appreciated and we look forward to welcoming you back! Sincerely, Gary Biondo General Manager

Responded February 26, 2018
Shangri-La Ulaanbaatar
6.8
Good
Jae from South Korea
Business traveler
Stayed 2 nights in July 2018

Good”

I remember that they used to have better employees before. They served Caffe Latte when my colleague ordered Chai Latte, not just one time, every morning.

Reviewed August 03, 2018

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Dear Jae, Thank you for sharing your Shangri-La experience with us! Your constructive feedback is much appreciated and we will ensure necessary improvements are made. Sincerely, Terence Tan | General Manager

Responded August 06, 2018
Shangri-La Ulaanbaatar
7.6
Very good
kritsana from Thailand
Group
Stayed 1 night in March 2016

good”

very good

Reviewed March 08, 2016

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7.0
Very good
Bayanjargal from Mongolia
Business traveler
Stayed 2 nights in November 2015

location”

location safety breakfast
Reviewed November 23, 2015

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8.7
Excellent
Bayanjargal from Mongolia
Couple
Stayed 2 nights in September 2015

good location”

center location, safety, breakfast
Reviewed September 21, 2015

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7.6
Very good
NAOKI from Japan
Couple
Stayed 2 nights in January 2019

施設はキレイ”

施設は新しく綺麗でした サービス面は、ウランバートルの他のホテルと比べればとても良いのですが、 他の国のシャングリラホテルと比べるとまだレベルまで至っていませんでした。 素晴らしいホテルに成長ください

Reviewed March 06, 2019

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Dear Naoki, Thank you for sharing your Shangri-La experience with us! Your kind compliments are much appreciated and we will ensure to make necessary improvements. Once again thank you for your review and we look forward to welcoming you back soon! Sincerely, Terence Tan | General Manager

Responded March 12, 2019
Shangri-La Ulaanbaatar
9.7
Exceptional
AOKI from Japan
Solo traveler
Stayed 1 night in October 2015

大変素晴らしいホテルです。”

設備,サービス,快適さ

ホテルに入った瞬間、東京のシャングリラでもそうですが、良い匂いがします。 ホテルマンの対応もしっかりしています。 朝食も非常に満足のいくレベルです。 ウランバートルで最高のホテルと評価できます。

Reviewed October 11, 2015

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10.0
Exceptional
Hyunho from South Korea
Business traveler
Stayed 1 night in December 2018

좋았음”

전체적으로 깨끗하고 좋았음

Reviewed December 19, 2018

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9.6
Exceptional
Seoyeon from South Korea
Solo traveler
Horizon Deluxe Twin Room
Stayed 3 nights in July 2018

무척이나 만족한다 ”

울란바토르의 아직은 낙후된 기반시설에 샹그릴라 같은 호텔과 부대 공간이 있어 오아시스 같다. 물론 몽골 하면 초원과 완만한 언덕, 사막이 대표적이긴 하지만, 도시에서는 편리하고 깨끗한 숙소가 필요하며, 대조적인 안락함이 요구 된다. 최근 지어져서 시설이 깨끗하고 특히 운동 시설 피트니스 & 수영장 환상적이다. 음식도 맛있고, 쇼핑몰과 이어져 있어 편리하다.

Reviewed August 05, 2018

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Dear Seoyeon, Thank you for the wonderful and encouraging review! We are thrilled to have been part of your great experience in this vibrant city and we appreciate your great compliments on our facilities and restaurants! Thank you once again for your kind support. We are looking forward to welcome you back to our world of warm hospitality next time you are in town. Sincerely, Terence Tan | General Manager

Responded August 06, 2018
Shangri-La Ulaanbaatar
10.0
Exceptional
CHUN from Malaysia
Couple
Deluxe Room - 1 King Bed
Stayed 1 night in August 2016

服务超好”

这是在乌兰巴托最好的酒店 员工服务态度非常好

Reviewed September 09, 2016

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12
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