![Swimming pool [outdoor], River Dolphin Hotel in Kratie](http://pix10.agoda.net/hotelImages/567/567482/567482_16082310120045709963.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], River Dolphin Hotel in Kratie")
![Swimming pool [outdoor], River Dolphin Hotel in Kratie](http://pix10.agoda.net/hotelImages/567/567482/567482_16082310120045709965.jpg?ca=6&ce=1&s=1024x768 "Swimming pool [outdoor], River Dolphin Hotel in Kratie")
River Dolphin Hotel
Sangkat O Russei, Kapou, Kratie, Cambodia, 10104 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kapou part of Kratie, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Facilities
Airport transfer
Bicycle rental
Pets allowed
Car park
Shuttle service
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/567/567482/567482_16092610180046894294.jpg?ca=6&ce=1&s=1024x768)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/567/567482/567482_16092610180046894294.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/567/567482/567482_16082310120045709963.jpg?ca=6&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/567/567482/567482_16082310120045709965.jpg?ca=6&ce=1&s=98x98&ar=1x1)
Great stay”
The staff is lovely and very competent! Everyone is smiling and doing everything to make your stay pleasant! The rooms are very clean and nice! Lovely stay for Kratie!
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Clean, nice room, friendly staff, pool, free ride to town restaurant.”
We enjoyed our stay. Room was nice and big, clean, very friendly staff, pool available, free tuk tuk ride back and forth to town, restaurant.
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A brilliant stay ”
We stayed here for 2 nights, as soon as we arrived they greeted us with a free juice and a cold towel and told us the tuk tuk to the town was free (which is super handy as this hotel is a 20 minute walk from the centre) We’d arrived late and they even kept the restaurant open longer for us to be able to eat. The food was tasty and cheap. The staff were helpful and friendly, booking us a tuk tuk for the day. They have a pleasant pool too. Rooms were clean with good hot showers and air con. Lovely stay, would definitely recommend.
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Nice accommodations with great staff”
Staff was great. They clean not only the rooms but also the hallways (daily). AC was sufficient but I think due to the electricity setup in Kratie, the ACs are unable to operate at maximum power. Overall good stay for me and my kid.
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Exceptional”
Nice staff, services (free tuk-tuk, rent scooter...), restaurant. Correct prices.
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Excellent”
Free tuk tuk ride to town and back whenever you like, nice swimming pool (bit damaged at few places), very helpful and friendly staff, we had them book us a minivan trip from Kratie to Siem Riep. Good food in the restaurant, some happy hours and additional 15% discount on food for hotel guests. Very good standard for such a small town.
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quaint, a little odd but helpful and decent ”
Pros: The hotel is a little outside the town, but they offer a free ride into town with a tuktuk. The staff are very helpful and attentive. You have your own space There’s some gym equipment and a pool (we didn’t have a chance to try either tho) Cons: Our WiFi barely worked, and they did not seem quite sure how to fix it. It didn’t register for a good two days on our phones. The higher floors get very hot and our air con took a while to work too. The room we had was a little odd - random patches of discoloured paint, slightly garish colours and the “peep hole” in the door had a pretty big wedge of tissue sticking out of it, which was a little strange. I think for what you pay it’s okay, but not really worth it considering it was on the pricier end of the spectrum.
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Ok”
It's getting a bit tired and needs some repair but l noticed they were repainting some rooms .lts a bit out of town but there is a free tuk tuk . The staff were good and the food was good also a ice big pool .
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Very good”
The property is a bit of the central area and a bit old from outside but inside is ok. Nice big and comfortable beds and what we like more is big and very clean bathroom.
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Nice hotel bit far from center ”
Hotel is charming yet old but room was clean and bed very comfortable 11
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Not as promised”
The only reason I booked the hotel instead of any other in Kratie is Cos they promised tuk-tuks to any location in Kratie.. I was in Kratie for 2 meetings.. both times, there were no tuk-tuks available and the staff just looked blankly at me and said they dunno the place that I wanted to go to., which was DSE.. but the same staff said hi to the DSE staff when they met me for dinner at the hotel.. and the DSE staff were shocked at the staff saying they don’t know the place.. and the reception staff (male) was definitely racist and rude.. the female one was a blessing.. shoutout to her.. I was supposed to be back with a big group in December.. but I have booked another hotel..
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All in one”
It's fair enough for value for money, with the pool and restaurant inside but the facilities are a bit old and location is bit remote and far from the centre.
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Not recommended!”
Unfortunately we had to check out after the first night, despite having paid for a second night. Not only is the hotel very run down (much worse than the photos) but it was also very dirty. Our room was really dusty, with marks all over the walls and other people’s hairs everywhere. Stained sheets. We were woken at 4.30am by roosters crowing outside our window (this continued for several hours). We also asked if the hotel knew where we could rent bicycles - after several prompts the hotel said no, so we went into town and sorted this ourselves.
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The Last in Kratie”
Passer à la langue suivante : français Hello Reservation made with room without window (we were informed). Arrived in it, small problem of air conditioning that does not work especially well. We went to the reception reported the malfunction and ready to consider a second night if the problem was solved or if another room would be offered. No gesture has been made. The solution was for the hotel to let our air conditioners run all day long to expect a chill when we return in the evening. And no analysis of the air conditioning system carried out. Very disappointed while we were without windows for $ 15 for one night all the same! The welcome is also to be reviewed. We know how to welcome you to share with you and pay for meals at the restaurant or when you take out your wallet to get a ticket. Otherwise, when you report a concern or schedule, we can show you that in any case nothing will be done for you. The morning girl was very cordial at the reception. In the middle of the day, the service leaves something to be desired by these gentlemen. And sneers also vis-à-vis customers would be to proscribe. To strongly advise against. A shame because the context of the place is rather nice. Cordially.
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Great new hotel in Kratie”
We stayed at this hotel two weeks after it opened. It is located about 1km from the town center. From the restaurant you can overlook the fields and watch the cows and horses grazing. It was a very quiet location at the edge of the village surrounded by locals’ stilt houses. TIP: If you take a motorbike taxi or tuk tuk, make sure the driver knows where to go. As the hotel is very new many drivers don’t know it yet and several hotels in town use “dolphin” in their name. We rented bicycles for $2 from the hotel which were a great way to get around town. I believe they even offer a free shuttle to and from the town center. Upon our arrival we were friendly greeted by the receptionist who speaks English well. By the time we went to our room the A/C was already running. Our room was in the basement and was very clean. It was cleaned every day and the towels were changed too. There were some bugs getting into our room, but after having travelled in South East Asia for months we don’t care anymore about having a few bugs or geckos staying with us. If it bothers you let the receptionist know and they will take care of it. The room came with a fridge/minibar, satellite TV, water cooker, and A/C. As the hotel just opened and all the staff gets trained on the job, some little mistakes happened (e.g. the milk in my coffee was sour, another guest was served the wrong meal). However, the staff was very apologetic and did everything to fix it. We got the sense that everybody was trying very hard to make our stay as pleasant as possible. There is not much to do in Kratie, other than visiting the Mekong island or watching the dolphins, but the hotel was a perfect place to relax for a few days, the pool was especially appreciated after a hot day! We quite liked the little charming town which offers beautiful Mekong sunsets! We really enjoyed our stay and are happy to have found this hotel! A big thank you to all the friendly staff, good luck and lots of success!
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Really nice ”
When we arrived on the bus a member of staff from the hotel was waiting on us to drive us to the hotel which was a lovely surprise. Fresh fruit juice on arrival. Lovely staff who helped us organise our excursion to see the river dolphins. Great restaurant downstairs. Room was great with nice big windows and balcony. The surrounding area is lovely.
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River Dolphin Hotel”
Very nice stay at Rivet Dolphin Hotel, Kratie. Staff very helpful and attentive, while rooms comfortable. A little out of town but the free tuck tuck drop off and pick up service means that is no problem,
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Very nice stay in Kratie”
We enjoyed our stay at River Dolphin Hotel. Staff is very friendly and room was clean and tidy. The swimming pool is a real asset !
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Affordable and confortable”
Sadly this hotel is effected by multiple power outages which really effects the overall experience of this hotel. Food was average. Its kinda difficult to pass negative remarks given how very friendly the staff are - and they truly are. With better management this place has huge potential. Set off a main road the property is quiet on a rural surrounding. Biking is the go and takes 5 - 10 mins to make your way into town. The overall quality of the room vs cost, is very affordable to say the least. NB: Seeing the Irrawaddy Dolphins is easily reachable by motorbike however 'IT IS POORLY SIGNPOSTED'.
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gem just off the Mekong. ”
Excellent stay at kratie. Could not fault anything except location. A good 30 Minutes walk from river. Staff are exceptional and very helpful. Food was amazing. Highly recommended stay.
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