Resorts World Genting - Resort Hotel

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Genting Highlands Resort, Genting SkyWorlds Theme Park, Genting Highlands, Malaysia, 69000

Highlights

Front desk [24-hour]

The check-in was fast and we really enjoyed our stay.
Great View

- Many guests have praised the view at this property

Beautiful mountain view from the hotel room.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Airport transfer

- Airport transfer available! Additional charges may apply. To request,...

470 meters to public transportation

470 meters to public transportation - Genting Highlands Bus Terminal is within 470 meters

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Airport transfer

Luggage storage

Garden

About us

Escape to Resorts World Genting, perfect for two travelers seeking adventure and relaxation. Set in a 130-million-year-old rainforest, this vibrant resort features Genting SkyWorlds Theme Park with nine movie-inspired worlds. Enjoy breathtaking views, eco-friendly attractions, and diverse restaurants for a delightful culinary journey. Located in Genting SkyWorlds Theme Park, the resort offers thrilling rides and a cool climate for a perfect getaway. Enjoy exclusive casino access and dine at the on-site restaurant, enhancing your experience with premium amenities. Rooms feature complimentary Wi-Fi and refrigerators, with some offering beautiful outdoor or mountain views for tranquility. Just a short walk away, Sky Avenue is bustling with shopping and entertainment, ensuring an unforgettable experience for travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

9 travelers have booked today.

Location 8.1
Cleanliness 7.9
Service 7.8
Value for money 7.5

Based on 3,069 verified reviews

Location

8.1

Cleanliness

7.9

Service

7.8

Value for money

7.5

Facilities

7.2

Room comfort and qua...

7.2

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Nearest transportation options

Genting Highlands Bus Terminal is within 0.45 km

See map

8.1Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 69 places in walking distance!

Walkable places
Starworld Casino
80 m
Hilltop Grocer
120 m
Genting Highlands Casino
120 m
The Arena of Stars
130 m
Casino De Genting
170 m
Popular landmarks
First World Plaza
310 m
Snow World
350 m
Ripley's Believe It Or Not!
350 m
Chin Swee Caves Temple
1.2 km
Masjid Yayasan Mohamed Noah
2.7 km
Closest landmarks
Clinic Genting
50 m
Maxims Hotel
130 m
Genting Hotel
140 m
Resort Hotel
140 m
The VOID
280 m

Good to know

Value for money7.5
Location rating8.1
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport42.4 km

Rooms available at Resorts World Genting - Resort Hotel

2026 Genting SkyWorlds Theme Park Room Package at Resort Hotel - Deluxe Room (2 Standard x Genting SkyWorlds Theme Park ticket 1-day unlimited entry)
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  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
IMAGINATRICKS @4pm + Dinner Room Package
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  • Room size: 34 m²/366 ft²
  • 2 single beds or 1 queen be...
  • 2 single beds or 1 queen be...
Enter dates to see prices
IMAGINATRICKS @8pm + Dinner Room Package
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  • Room size: 34 m²/366 ft²
  • 2 single beds or 1 queen be...
  • 2 single beds or 1 queen be...
Enter dates to see prices
IMAGINATRICKS @9pm + Dinner Room Package
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  • Room size: 34 m²/366 ft²
  • 2 single beds or 1 queen be...
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe - Wellness Escapade Package
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  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe - Genting SkyWorlds Theme Park Room Package
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  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices
Genting SkyWorlds Theme Park Room Package at Resort Hotel - Deluxe Room (2 Standard x Genting SkyWorlds Theme Park ticket 1-day unlimited entry)
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  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Love Matters Resident Show - Deluxe Double or Twin Room - PS1
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  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Love Matters Resident Show - Deluxe Double or Twin Room - VIP
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  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 2 single beds or 1 double b...
Enter dates to see prices

Frequently asked questions

Enjoy your getaway the best way with a drink in your hand at Resorts World Genting - Resort Hotel's bar available right in front of your doorstep for whenever you need a drink or two.

Yes! The perks of staying at Resorts World Genting - Resort Hotel include an on-site ATM, providing travelers with easy access point for cash withdrawal and remaining worry-free throughout your holiday vacation.

Resorts World Genting - Resort Hotel's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Verified past guests that have stayed at Resorts World Genting - Resort Hotel had an average nightly stay of 2 nights at this property.

Resorts World Genting - Resort Hotel can speak in 3 languages and supports well-known languages such as English and Mandarin Chinese for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Verified business travelers that have stayed at this property have given Resorts World Genting - Resort Hotel an average rating of 7.5. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Resorts World Genting - Resort Hotel an average rating of 7.4. You can look up more in depth customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Resorts World Genting - Resort Hotel an average rating of 7.6. You can check out more in depth customer testimonials and responses by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Genting Highlands Bus Terminal, 446.69 m away from Resorts World Genting - Resort Hotel.

Resorts World Genting - Resort Hotel’s neighborhood is Genting SkyWorlds Theme Park which includes popular restaurants such as Coffee Terrace, Munakata Ramen, and The Olive.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

The closest airport to Resorts World Genting - Resort Hotel is Sultan Abdul Aziz Shah Airport, 42.0 km away.

More about Resorts World Genting - Resort Hotel

More about Resorts World Genting - Resort Hotel

Experience a Memorable Stay at Resorts World Genting - Resort Hotel

Nestled in the picturesque hills of Genting Highlands, Malaysia, Resorts World Genting - Resort Hotel offers a delightful retreat for both leisure and business travelers. With its convenient location and comfortable accommodations, this 3-star hotel is the perfect choice for your next getaway. As you step into the hotel, you will be greeted by a warm and inviting atmosphere. The check-in process is smooth and efficient, ensuring that you can start your vacation without any hassle. Check-in time begins from 03:00 PM, allowing you ample time to settle in and explore the hotel's numerous amenities. Resorts World Genting - Resort Hotel boasts a total of 836 well-appointed rooms, each designed with your comfort in mind. Whether you are traveling alone, with your family, or on a business trip, you will find a room that suits your needs. The spacious and tastefully decorated rooms provide a relaxing sanctuary after a day of exploring the surrounding attractions. Families traveling with children will be pleased to know that this hotel has a child-friendly policy. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a family vacation. The hotel also offers a variety of activities and facilities to keep the little ones entertained, ensuring a memorable stay for the whole family. When it's time to bid farewell to Resorts World Genting - Resort Hotel, check-out time is until 12:00 PM. This allows you to have a leisurely morning before heading off to your next destination. Whether you choose to relax in your room a little longer or enjoy a delicious breakfast at one of the hotel's dining options, you can make the most of your stay until the very end. Experience the charm and comfort of Resorts World Genting - Resort Hotel during your visit to Genting Highlands. With its convenient check-in and check-out times, child-friendly policy, and a wide range of rooms to choose from, this hotel promises a memorable and enjoyable stay for all guests.

Endless Entertainment at Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel is not just a place to stay; it's a destination that offers a plethora of entertainment options to keep guests entertained throughout their stay. Whether you're a shopaholic, a party-goer, or a nature lover, this hotel has something for everyone. Step into a world of retail therapy at the hotel's shopping arcade, where you'll find a variety of shops offering everything from fashion and accessories to souvenirs and electronics. Indulge in some retail therapy and pick up the perfect memento to remember your time at Resorts World Genting. After a day of exploring the shops, head to the hotel's bar for a relaxing evening. Sip on a refreshing cocktail or a glass of fine wine as you unwind and enjoy the cozy ambiance. The bar offers a wide selection of beverages, ensuring there's something to suit every taste. If you're craving some fresh air and greenery, the hotel's garden is the perfect spot to escape the hustle and bustle of the city. Take a leisurely stroll through the beautifully landscaped gardens, admire the vibrant flowers, and soak in the tranquility of nature. With its diverse range of entertainment facilities, Resorts World Genting - Resort Hotel guarantees a memorable stay filled with endless fun and relaxation.

Convenience Facilities at Resorts World Genting - Resort Hotel

Experience a seamless stay at Resorts World Genting - Resort Hotel, where a range of convenience facilities are designed to make your visit effortless and enjoyable. Guests can take advantage of the reliable Wi-Fi available in public areas, ensuring you stay connected whether for work or leisure. For added security, safety deposit boxes are provided for your valuables, while daily housekeeping keeps your room fresh and comfortable throughout your stay. Additional amenities include a dedicated luggage storage service and dry cleaning options, allowing you to travel light and maintain a polished appearance. For those who need to unwind or take a break from smoking, a designated smoking area is conveniently available. Should you require any assistance, the attentive concierge service is on hand to help with your needs, making your experience at Resorts World Genting - Resort Hotel both convenient and memorable.

Convenient Transport Facilities at Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel offers a range of convenient transport facilities to ensure a seamless and hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, making the journey from Kuala Lumpur International Airport to Genting Highlands a breeze. This service allows guests to relax and enjoy the scenic drive up the mountain, without the worry of navigating unfamiliar roads. In addition to airport transfers, Resorts World Genting - Resort Hotel also offers tours and ticket services. Whether you're looking to explore the surrounding attractions or catch a show at the renowned Genting Highlands Resort, the hotel's knowledgeable staff can assist in arranging tours and purchasing tickets, ensuring you make the most of your stay. Furthermore, the hotel provides a car park for guests who prefer to drive. Please note that car park charges are applied. With this facility, guests have the flexibility to explore the nearby attractions at their own pace, knowing that their vehicle is conveniently parked at the hotel. Whether you choose to arrive by air, join a tour, or drive yourself, Resorts World Genting - Resort Hotel has you covered with its comprehensive transport facilities.

Indulge in a Culinary Delight at Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel offers a plethora of dining facilities that are sure to satisfy even the most discerning taste buds. Whether you're in the mood for a fine dining experience or a quick bite, this hotel has it all. Start your day with a sumptuous breakfast at the hotel's restaurant, where you can indulge in a wide selection of local and international dishes. The restaurant offers a warm and inviting ambiance, making it the perfect place to enjoy a leisurely meal with family and friends. If you prefer to dine in the comfort of your room, the hotel also provides room service, ensuring that you can enjoy a delicious meal without leaving the comfort of your own space. From delectable appetizers to mouthwatering main courses, the room service menu offers a variety of options to cater to your cravings. For guests who prefer halal cuisine, Resorts World Genting - Resort Hotel has a dedicated halal restaurant, serving a range of flavorful dishes prepared in accordance with Islamic dietary requirements. With its diverse menu and impeccable service, this restaurant is a haven for Muslim travelers seeking authentic and delicious halal food. No matter your dining preferences, Resorts World Genting - Resort Hotel has you covered. From exquisite dining experiences to convenient room service and a dedicated halal restaurant, this hotel ensures that every meal is a memorable one.

Explore the Comfort of Resorts World Genting - Resort Hotel's Room Offerings

At Resorts World Genting - Resort Hotel, guests are invited to experience a delightful stay in any of their well-appointed room types, each designed to provide a serene retreat amidst the vibrant atmosphere of Genting Highlands. The Deluxe rooms, spanning 33 square meters, are thoughtfully furnished with either two single beds or one double bed, catering to various preferences for relaxation. Whether you're visiting for a family vacation or a romantic getaway, these rooms offer a cozy sanctuary where you can unwind after a day of adventure. For those looking to enhance their stay, the hotel offers specialized packages such as the Deluxe - Genting SkyWorlds Theme Park Room Package and the Deluxe - Skytropolis Indoor Theme Park Package, both featuring the same inviting layout. These packages are perfect for thrill-seekers eager to explore the nearby attractions. Additionally, the Deluxe - Wellness Escapade Package promises a rejuvenating experience, ensuring that every guest finds their ideal escape. Booking your stay through Agoda not only guarantees you the best prices available but also ensures a hassle-free experience from start to finish, making your journey to relaxation and fun seamless.

Experience the Ultimate Mountain Retreat at Genting Highlands

Nestled amidst the lush mountains of Genting Highlands, Resorts World Genting - Resort Hotel offers a truly remarkable escape from the hustle and bustle of city life. Situated just 45 minutes away from Kuala Lumpur, this mountain resort is a popular destination for both locals and tourists alike. Genting Highlands is known as the 'City of Entertainment' and it's easy to see why. The resort is home to a plethora of thrilling attractions, including the famous Genting Casino, the First World Plaza shopping mall, and the exhilarating Genting Skyway cable car ride. Adventure seekers can also enjoy a variety of outdoor activities, such as hiking, ziplining, and even a thrilling indoor theme park experience at the Genting Highlands Theme Park. In addition to its exciting entertainment options, Genting Highlands also offers breathtaking natural beauty. The cool mountain air, lush greenery, and panoramic views make it a perfect destination for nature lovers. Whether you're exploring the nearby rainforests, taking a leisurely stroll around the resort's landscaped gardens, or simply enjoying a cup of tea while admiring the stunning vistas, Genting Highlands promises a rejuvenating and unforgettable experience.

Convenient Transportation from Nearby Airports to Resorts World Genting - Resort Hotel

Nestled amidst the lush mountains of Genting Highlands, Resorts World Genting - Resort Hotel offers a tranquil escape from the bustling city life. To reach this enchanting destination, travelers have several convenient transportation options from the nearby airports. For those arriving at Kuala Lumpur International Airport (KLIA), the most hassle-free and efficient way to reach Resorts World Genting - Resort Hotel is by taking a direct shuttle bus. The Genting Express Bus operates regularly from KLIA to the resort, providing a comfortable and scenic journey that takes approximately 1 hour and 30 minutes. The buses are equipped with modern amenities, ensuring a pleasant ride for passengers. Alternatively, travelers landing at Sultan Abdul Aziz Shah Airport, also known as Subang Airport, can opt for a taxi or ride-sharing service to reach Resorts World Genting - Resort Hotel. The journey from Subang Airport to Genting Highlands takes around 1 hour and 30 minutes, depending on traffic conditions. Taxis and ride-sharing services are readily available at the airport, offering convenience and flexibility for travelers. Upon arrival at Resorts World Genting - Resort Hotel, guests will be greeted by its charming ambiance and stunning views of the surrounding mountains. The hotel boasts comfortable and stylish accommodations, a range of dining options, and a plethora of recreational facilities, including a casino, indoor theme park, and golf course. Whether for a relaxing getaway or an adventurous escape, Resorts World Genting - Resort Hotel promises an unforgettable experience for all visitors.

Discover Exciting Attractions near Resorts World Genting - Resort Hotel

Nestled in the breathtaking Genting Highlands of Malaysia, Resorts World Genting - Resort Hotel is surrounded by a plethora of exciting landmarks and attractions. Just a stone's throw away from the hotel, adventure awaits at the Genting SkyWorlds Theme Park. This thrilling amusement park offers a range of exhilarating rides, captivating shows, and immersive experiences for visitors of all ages. For those seeking a spiritual retreat, the Chin Swee Caves Temple is a must-visit attraction. Perched on a hilltop, this magnificent temple offers stunning panoramic views of the surrounding mountains and lush greenery. Marvel at the intricate architecture and ornate statues as you soak in the serene ambiance. If you're looking to escape the tropical heat, head to Snow World, where a winter wonderland awaits. Step into a world of ice and snow, complete with ice sculptures, igloos, and even a snow slide. It's the perfect place to experience the magic of winter, regardless of the season. For a dose of oddities and curiosities, Ripley's Believe It Or Not! is just a short distance away. Explore the bizarre exhibits and mind-boggling artifacts that will leave you amazed and intrigued. Of course, a visit to Genting Highlands wouldn't be complete without trying your luck at the Genting Highlands Casino. Test your skills and enjoy a thrilling night of gambling and entertainment at this renowned casino. For business travelers, the Genting International Convention Centre (GICC) offers state-of-the-art facilities and versatile event spaces. Whether you're attending a conference or hosting a corporate gathering, this convention center is equipped to meet all your needs. The Arena of Stars is another notable landmark nearby, hosting a variety of live performances and concerts throughout the year. Catch a world-class show and be captivated by the talent on display. If you're feeling lucky, head to Starworld Casino, where you can try your hand at various table games and slot machines. With its vibrant atmosphere and exciting gaming options, this casino promises an unforgettable experience. Food enthusiasts will delight in the Highlands Mushroom, a restaurant that specializes in delectable dishes featuring fresh and flavorful mushrooms. Indulge in a unique culinary experience and savor the earthy flavors of these delightful fungi. Last but not least, Casino De Genting beckons with its array of gaming options and lively atmosphere. Whether you're a seasoned gambler or a casual player, this casino offers endless entertainment and excitement. With such a diverse range of attractions and landmarks nearby, Resorts World Genting - Resort Hotel is the perfect base for exploring the wonders of Genting Highlands.

Convenient Public Transport Stations near Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel is conveniently located near several public transport stations, making it easy for guests to explore the surrounding area. One of the main transport hubs is the Genting Highlands Bus Terminal, just a short walk away from the hotel. Here, guests can catch buses to various destinations, including the nearby Genting Skyway Cable Car Station, which offers breathtaking views as it takes you up to the peak of Genting Highlands. From there, guests can also access the Awana Bus Terminal, where they can catch buses to other parts of Malaysia. With these convenient transport options, guests can easily venture out and discover all that Genting Highlands has to offer.

A Culinary Delight at Resorts World Genting - Resort Hotel

Indulge in a culinary adventure right at your doorstep when you stay at Resorts World Genting - Resort Hotel. With a wide array of dining options to choose from, you'll never run out of delicious meals to satisfy your cravings. Start your day with a cup of freshly brewed coffee from Starbucks Coffee or savor a hot pot feast at Beauty In The Pot. For a buffet-style dining experience, head over to Coffee Terrace where you can feast on an extensive spread of local and international dishes. If you're in the mood for authentic Malaysian cuisine, Babajia is the place to be. Craving for some mouthwatering ramen? Munakata Ramen is just a stone's throw away. East Court Restaurant offers a delightful selection of Chinese dishes, while The Olive serves up delectable Mediterranean cuisine. Grab a quick bite or enjoy a leisurely coffee break at Lobby Cafe, or indulge in some classic pizza at Pizza Hut. For those who love Korean fried chicken, Kyochon is a must-visit. With such a diverse range of dining options, there's something to suit every palate at Resorts World Genting - Resort Hotel.

Shop 'til You Drop at First World Plaza and Sky Avenue

Resorts World Genting - Resort Hotel is conveniently located near two of the most popular shopping destinations in Genting Highlands - First World Plaza and Sky Avenue. First World Plaza is a vibrant shopping mall that offers a wide range of retail outlets, from fashion and accessories to electronics and souvenirs. With its colorful facade and lively atmosphere, it is a great place to explore and indulge in some retail therapy. Sky Avenue, on the other hand, is a modern and upscale shopping mall that caters to the discerning shopper. Here, you can find luxury brands, designer boutiques, and specialty stores, making it a haven for fashion enthusiasts. Whether you're looking for the latest fashion trends or unique souvenirs to bring back home, these shopping landmarks near Resorts World Genting - Resort Hotel have got you covered.

Affordable Luxury: Experience Resorts World Genting - Resort Hotel at a Great Value

Resorts World Genting - Resort Hotel offers an exceptional stay at an average price of $144 per room. Situated in the breathtaking Genting Highlands, this hotel provides a luxurious experience without breaking the bank. Compared to the average price of a hotel room in the city, which stands at $84, Resorts World Genting - Resort Hotel offers incredible value for money. With its affordable rates, Resorts World Genting - Resort Hotel ensures that guests can indulge in comfort and elegance without compromising on quality. The spacious and well-appointed rooms boast modern amenities and stunning views of the surrounding mountains. Whether you are traveling for business or leisure, this hotel provides a tranquil sanctuary where you can relax and rejuvenate. From the moment you step into the hotel's grand lobby, you will be greeted by friendly and attentive staff who are dedicated to making your stay memorable. With a wide range of facilities and services, including a fitness center, spa, and multiple dining options, Resorts World Genting - Resort Hotel offers everything you need for a delightful and convenient stay. Book your stay now and experience luxury at an unbeatable price at Resorts World Genting - Resort Hotel.

Excellent Service and Clean Comfortable Rooms

Resorts World Genting - Resort Hotel has received glowing reviews from satisfied guests who have praised the excellent service and cleanliness of the hotel. Guests have consistently mentioned that everything is clean, comfortable, and nice, creating a fantastic and enjoyable stay. The rooms are described as very clean, spacious, and cozy, providing a comfortable and relaxing environment. The hotel staff are highly praised for their helpfulness and politeness, ensuring that guests have a pleasant and stress-free experience during their stay.

A Delightful Stay at Resorts World Genting - Resort Hotel

Resorts World Genting - Resort Hotel in Genting Highlands, Malaysia, has garnered positive customer reviews for its exceptional service and prime location. With an overall rating of 7.6, this hotel offers a delightful stay for guests seeking comfort and convenience. One of the standout features of Resorts World Genting - Resort Hotel is its dedicated and friendly staff. With a staff performance rating of 7.6, guests can expect attentive service throughout their stay. From the moment you step into the hotel, you'll be greeted with warm smiles and a willingness to assist with any requests or inquiries. Whether it's arranging transportation, recommending local attractions, or providing extra amenities, the staff at Resorts World Genting - Resort Hotel go above and beyond to ensure a memorable experience. Another highlight of this hotel is its prime location, earning a rating of 8.0. Situated in the heart of Genting Highlands, guests have easy access to a wide range of entertainment options. From the thrilling rides at the nearby theme park to the vibrant casino and shopping malls, there is never a dull moment at Resorts World Genting - Resort Hotel. Additionally, the hotel offers breathtaking views of the surrounding mountains, allowing guests to immerse themselves in the natural beauty of the area. Overall, Resorts World Genting - Resort Hotel impresses guests with its exceptional service and unbeatable location. Whether you're traveling for leisure or business, this hotel provides a comfortable and convenient base for exploring Genting Highlands. With its dedicated staff and prime location, a stay at Resorts World Genting - Resort Hotel is sure to exceed your expectations.

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Amenities and facilities

Very good7.2

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Garden
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • International cuisine in restaurant
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoking area
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
Getting around
  • Airport transfer
  • Car park [charges apply]
Available in all rooms
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Non-smoking
  • On-demand movies
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoking allowed
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

Genting Highlands Resort, Genting SkyWorlds Theme Park, Genting Highlands, Malaysia, 69000

Excellent8.1

Location

Airports
  • Sultan Abdul Aziz Shah Airport (SZB)
    42.4 km
  • Kuala Lumpur International Airport (KUL)
    76.3 km
Public transportation
  • Genting Highlands Bus Terminal
    450 m
  • Genting Skyway
    3.5 km
Hospital or clinic
  • Clinic Genting
    50 m
Shopping
  • First World Plaza
    310 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Sky Avenue
    220 m
  • Genting SkyWorlds Theme Park
    270 m
  • First World Plaza
    310 m
  • Snow World
    350 m
  • Ripley's Believe It Or Not!
    350 m
  • Chin Swee Caves Temple
    1.2 km
  • Masjid Yayasan Mohamed Noah
    2.7 km
  • Skyway
    3.6 km
  • Genting Strawberry Leisure Farm
    3.9 km
  • Gunung Bunga Buah
    8.0 km
Nearby landmarks
  • Clinic Genting
    50 m
  • Starworld Casino
    80 m
  • Hilltop Grocer
    120 m
  • Genting Highlands Casino
    120 m
  • The Arena of Stars
    130 m
  • Maxims Hotel
    130 m
  • Genting Hotel
    140 m
  • Resort Hotel
    140 m
  • Casino De Genting
    170 m
  • Sky Casino
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property does not accept third party's credit and debit card.
  • The credit card used for payment at the time of booking needs to be shown upon check-in.
  • All room view requests are subject to availability upon check-in.
  • Spa Packages:
    One hour of massage at M Spa (Choice of Balinese, Aromatherapy, Lomi Lomi and Shiatsu).
    Spa entitlement will be scheduled on first day of arrival date and reservation to be arranged by front counter upon check-in.
  • Early check-in between 06:00 AM and 09:00 AM will be subject to an additional charge of MYR 20.
  • Early check-in between 09:00 AM and 12:00 PM will be subject to an additional charge of MYR 10.
  • Early check-in between 12:00 PM and 03:00 PM will be subject to an additional charge of MYR 5.
  • Guests may travel between the airport and the property by bus effective from March 1, 2020. Ticket purchase can be made at any ticket counter located at Kuala Lumpur International Airport (KLIA), Kuala Lumpur International Airport 2 (KLIA 2) and Awana Sky Central. Please contact the property directly for more information.

    Below is the bus schedule between the airport and the property:
    KLIA to Awana Sky Central - 11.35 AM, 01:30 PM, 04:30 PM and 06:30 PM
    KLIA 2 to Awana Sky Central - 12:00 PM, 01:45 PM, 04:45 PM and 06:45 PM
    Awana Sky Central to KLIA / KLIA 2 - 09:30 AM, 11:00 AM, 02:00 PM and 04:00 PM

  • Parking is available and will be charged on site.
    Weekdays parking fee from MYR 2 per hour (maximum MYR 12 per day).
    Weekend and public holiday parking fee from MYR 3 per hour (maximum MYR 18 per day).
  • Official check-in time: 03:00 PM
    Surcharges will applied on early check-in as below:
    06:00 AM - 09:00 AM = RM 20
    09:00 AM - 12:00 PM = RM 10
    12:00 PM - 03:00 PM = RM 5
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of rooms 836
Parking
  • Daily parking fee18 MYR

Property announcements

Announcement

Effective 01.03.2022, a Sustainability Fee (Cukai Kelestarian) of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.



Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in.

Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk.

从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。

The property informed that road access charge will be implemented at Genting Highlands. All visitors entering the designated areas will be required to pay the applicable road charges.
Genting Malaysia Berhad would like to confirm that there will be charges for vehicles entering Jalan Genting Highlands at a date to be announced. More information will follow once details are ready on this private road charge (Caj Jalan Persendirian).
The private road charge is necessary due to the steep and escalating costs of maintaining the 24-km private road and its slopes which have been borne solely by us since the 1960s. Privately built by Genting Malaysia on difficult and mountainous terrain, Jalan Genting Highlands provides safe access to Resorts World Genting as well as mountainside destinations other than those of Genting Malaysia.
Heavy usage on Jalan Genting Highlands have caused a tremendous amount of wear and tear, and requires constant maintenance to ensure the safety of the road users. On the “user pays” principle, the private road charge is the most sustainable path to defray the cost of upkeep, repairs, maintenance and other unforeseen incidents. This is to ensure the road continues to be safe for all users, and provide access to the entire Genting Highlands community, businesses, millions of tourists and members of the public from all over the country.
This is a private initiative on a private road on private land. Genting Malaysia takes the responsibility of maintaining the safety of both the roads and the slopes seriously. Working on mountainous terrain is challenging, hazardous and expensive, but it is essential to ensure the safety of the road and the slopes for continuous improvement for all users. Genting Malaysia also employs teams stationed at mid-hill and hilltop on standby 24/7 for any contingencies with trained emergency response teams in case of mishaps and accidents.

Reviews of Resorts World Genting - Resort Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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7.6

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 6.4
  • 10
  • 6.0
  • 8.0
  • 9.6
  • 10
  • 10
  • 8.0
  • 2.0

Most recent

  • Location score 8.1 out of 10 and is a high score in Genting Highlands
    Location8.1
  • Cleanliness score 7.9 out of 10 and is a high score in Genting Highlands
    Cleanliness7.9
  • Service score 7.8 out of 10 and is a high score in Genting Highlands
    Service7.8
  • Value for money score 7.5 out of 10 and is a high score in Genting Highlands
    Value for money7.5
  • Facilities score 7.2 out of 10 and is a high score in Genting Highlands
    Facilities7.2
  • Room comfort and quality score 7.2 out of 10 and is a high score in Genting Highlands
    Room comfort and quality7.2
High score for Genting Highlands

Rating

9+ Exceptional (286)
8-9 Excellent (148)
7-8 Very Good (333)
6-7 Good (158)
<6 Below Expectation (302)

Review summary

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Guests consistently compliment the helpful and friendly staff, while also praising the clean and spacious rooms. The hotel's location near Genting Highland's attractions is a major plus, providing easy access for tourists. The comfortable beds and nice amenities also add to guests' overall enjoyable experience.

WiFi is not available in the rooms and some guests reported noise disturbances from the nearby theme park. Otherwise, the hotel is good.

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Showing 1,227 verified guest comments
Changed to review page 1
  1. 8.8
    Excellent
    Lee from Malaysia
    Couple
    Deluxe
    Stayed 1 night in December 2025

    “Quiet, clean and confy”

    Hotel is clean from the lobby right up to the room. Staff are all very friendly and helpful. Room has no coffee tea but it is just a tiny miss. Breakfast is at another hotel which needs some walking and searching. Breakfast place isn't too good and there is no place to sit. We had to share table. Hotel should consider having its own cafe premise. But overall hotel stay was pleasant and comfy. I like the water pressure in the room. Hot water was good. The self checkin was abit odd. I went to the recep, get the room and then to the kiosk to get the voucher and key card and make payment. Hope to see some improvement from the management on its checkin and breakfast.

    Reviewed December 05, 2025
  2. 8.4
    Excellent
    Guo from Singapore
    Family with young children
    Deluxe
    Stayed 2 nights in June 2025

    “Pleasant stay”

    I had a pleasant stay at Resort Hotel. The room was clean and comfortable, and the staff were friendly and helpful throughout my visit. The location is great for a short getaway during the school holidays with the kids and family. The only downside was the breakfast experience during the weekend—it was extremely crowded with long queues, and the food selection was quite basic. There was a noticeable lack of meat options and an abundance of carbs. Overall, I enjoyed my stay and appreciate the hospitality. Looking forward to visiting again!

    Reviewed July 01, 2025

    Dear Valued Guest, We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are committed to addressing the issues you raised and implementing necessary improvements to ensure a better guest experience in the future. Your comments will be shared with our team to learn from and make the necessary changes. Thank you for bringing this to our attention, and we appreciate your understanding. Socially Yours, The Management

    Responded July 17, 2025
    Resorts World Genting - Resort Hotel
  3. 10.0
    Exceptional
    Lai from Singapore
    Family with teens
    Deluxe
    Stayed 3 nights in August 2025

    “Clean room..friendly staff.. good location”

    Very helpful reception staff at hotel check in. Wifi connection in hotel room very good. Very good breakfast at Coffee Terrace at Genting Grand Hotel just next to Resort Hotel.. Clean room with most amenities eg coffee tea with electric kettle, toothbrush. Love the 2 types of pillows (hard and soft). We would love to come and stay in this hotel on our next visit.

    Reviewed August 19, 2025

    Dear Valued Guest, Thank you for your wonderful feedback. We are delighted to know that you had a pleasant stay with us. Your kind words are truly appreciated and serve as encouragement for our team to continue providing excellent service. We look forward to welcoming you back in the near future. Socially Yours, The Management

    Responded October 15, 2025
    Resorts World Genting - Resort Hotel
  4. 9.6
    Exceptional
    Huda from Malaysia
    Couple
    Deluxe
    Stayed 1 night in July 2025

    “Exceptional”

    The location is perfect as it provides easy access to local attractions and nice views. Cleanliness is to- notch making a comfortable environment throughout the stay. The staff truly stand out with their friendly and attentive service, ensuring a pleasant experience from check-in to check-out. Overall, a fantastic choice for a getaway

    Reviewed July 08, 2025

    Dear Valued Guest, Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. Providing exceptional hospitality and ensuring our guests have a memorable experience is always our top priority. We look forward to welcoming you back for another delightful stay in the future. Socially Yours, The Management

    Responded July 17, 2025
    Resorts World Genting - Resort Hotel
  5. 10.0
    Exceptional
    Lynn from Australia
    Couple
    Deluxe
    Stayed 1 night in October 2025

    “Perfect stay. Beautiful views.”

    The receptionist that checked us in was very very accommodating and lovely. Sorry I didn't get her name, nevertheless "Thank you". The room was clean, the bed was comfortable with beautiful views of both mountains and cable cars and outdoor theme park. A wonderful stay.

    Reviewed October 07, 2025

    Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management

    Responded October 15, 2025
    Resorts World Genting - Resort Hotel
Changed to review page 1

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