This property is in high demand!
7 travelers have booked today.
Awarded as a top choice of Agoda travelers in 2024.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- This neighborhood is preferred by frequent travelers. Properties here...
Excellent location! Nice rooms! Everything was great.

- Guests have rated this property 9.0/10 on room comfort and quality
Excellent location! Nice rooms! Everything was great.
- Guests have rated this property 9.1/10 on cleanliness
The cleaning service staffs were very kind and meticulous
- Airport transfer available at additional charge. To request, check the...
540 meters to public transportation - National Art Museum is within 540 meters
Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Restaurants
Bar
Airport transfer
7 travelers have booked today.
Based on 9,201 verified reviews
9.2
9.2
9.1
9.1
8.8
8.7
Nearest transportation options
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National Art Museum is within 0.56 km
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Dongsi Subway Station is within 0.72 km
Location rating score
There are 38 places in walking distance!
| Value for money | 8.7 |
| Distance to city center | 1.86 miles |
| Location rating | 9.2 |
| Nearest airport | Beijing Capital International Airport (PEK) |
| Distance to airport | 24.1 km |
Based on 538 reviews from verified travelers
Experience your getaway the ideal way with a beverage in your hand at Renaissance Beijing Wangfujing Hotel's bar accessible right in front of your doorstep for whenever you need a drink or two.
Renaissance Beijing Wangfujing Hotel has car park onsite for all guest visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
While residing at Renaissance Beijing Wangfujing Hotel, start off your getaway by discovering the closest destinations that are within walking distance to the property which include Jinfan Concert Hall, Beijing Li Yuanhong Residential, and Beijing People's Art Theatre.
Renaissance Beijing Wangfujing Hotel was built in 2014.
Past solo travelers that have stayed at this property have given Renaissance Beijing Wangfujing Hotel an average rating of 8.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
Past business travelers that have stayed at this property have given Renaissance Beijing Wangfujing Hotel an average rating of 8.7. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Renaissance Beijing Wangfujing Hotel an average rating of 9.0. You can check out more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Experience Luxury and Convenience at Renaissance Beijing Wangfujing Hotel
Nestled just 1.86 miles from the vibrant heart of Beijing, the Renaissance Beijing Wangfujing Hotel offers an exceptional blend of comfort and accessibility. Built in 2014 and recently renovated in the same year, this modern hotel provides guests with contemporary amenities and stylish decor, ensuring a memorable stay in China's bustling capital. Whether you're visiting for business or leisure, the hotel’s prime location makes it easy to explore iconic attractions and indulge in the city’s renowned culture.
Travelers can enjoy the seamless check-in experience from 2:00 PM and check out by noon, giving you ample time to relax or continue your adventures. The hotel is approximately a 60-minute drive from Beijing Capital International Airport, making arrivals and departures smooth and hassle-free. Family travelers will appreciate the accommodating child policy, as children aged 1 can stay free of charge, making this an ideal choice for family vacations. With its sophisticated ambiance and convenient amenities, Renaissance Beijing Wangfujing Hotel is the perfect base for discovering Beijing’s timeless allure.
Vibrant Bar Scene at Renaissance Beijing Wangfujing Hotel
Discover the lively and stylish bar at Renaissance Beijing Wangfujing Hotel, where sophisticated ambiance meets exceptional service. Perfect for unwinding after a day of exploring Beijing, the bar offers an extensive selection of craft cocktails, fine wines, and refreshing beverages. Whether you're seeking a relaxing drink in a cozy setting or a lively spot to socialize with friends, the bar provides an inviting atmosphere that caters to all tastes.
Premier Fitness Facilities at Renaissance Beijing Wangfujing Hotel
Discover a world of wellness at the Renaissance Beijing Wangfujing Hotel, where health and fitness are prioritized. Guests have exclusive access to a state-of-the-art, fully equipped fitness center that caters to all levels of workout enthusiasts. Whether you're aiming for a vigorous cardio session, strength training, or a relaxing stretch, our modern gym provides everything you need for a comprehensive fitness experience.
Exceptional Convenience Facilities at Renaissance Beijing Wangfujing Hotel
Experience seamless comfort during your stay at the Renaissance Beijing Wangfujing Hotel, where a range of convenience facilities are designed to cater to your every need. Enjoy the ease of daily housekeeping and dry cleaning services that keep your accommodations fresh and pristine, while the laundry and dry cleaning options ensure your wardrobe stays impeccable throughout your visit. For added security, safety deposit boxes are available, giving you peace of mind for your valuables.
Stay connected effortlessly with complimentary Wi-Fi available in all rooms and public areas, allowing you to work or browse with ease. The hotel also offers convenient luggage storage and a dedicated concierge service to assist with your travel plans and local inquiries. For those seeking in-room dining, the room service option provides delicious meals delivered right to your door, ensuring a comfortable and convenient stay from start to finish.
Convenient Transport Facilities at Renaissance Beijing Wangfujing Hotel
Guests at the Renaissance Beijing Wangfujing Hotel enjoy a range of transport amenities designed to make their stay seamless and hassle-free. The hotel offers reliable airport transfer services, ensuring a comfortable and efficient journey to and from Beijing Capital International Airport. Additionally, a convenient shuttle service is available for guests looking to explore the vibrant city or reach nearby attractions with ease. For those arriving by car, the hotel provides an onsite car park, allowing guests to park securely without leaving the premises. Please note that car park charges are applicable, offering a straightforward and accessible parking solution for all visitors.
Luxurious Comfort and Modern Conveniences in Every Room
Experience the perfect blend of comfort and convenience at Renaissance Beijing Wangfujing Hotel, where each room is thoughtfully equipped to enhance your stay. Relax in a climate-controlled environment with efficient air conditioning, and unwind with your favorite shows on the television featuring satellite and cable channels. The room also offers a cozy sitting area with a separate living room, providing ample space to relax or work in privacy.
Indulge in the thoughtful amenities designed for your convenience, including plush linens, soft towels, and blackout curtains that ensure restful nights. Refresh with the luxurious toiletries and hair dryer provided, and enjoy your favorite beverages with the coffee/tea maker and complimentary bottled water. A mini bar and refrigerator are also available for your convenience, making your stay both comfortable and effortless.
Exceptional Dining Experiences at Renaissance Beijing Wangfujing Hotel
Indulge in a delightful culinary journey at the Renaissance Beijing Wangfujing Hotel, where a variety of dining options await to satisfy every palate. Start your day with a hearty breakfast buffet, featuring a diverse selection of freshly prepared dishes, pastries, and beverages to energize your morning. For a more relaxed dining experience, guests can enjoy the comfort and convenience of room service, bringing delicious meals right to your doorstep whenever hunger strikes.
Additionally, the hotel’s inviting coffee shop offers a perfect spot to unwind with expertly brewed coffee and light snacks, whether you're catching up with friends or enjoying a quiet moment alone. With these exceptional dining facilities, Renaissance Beijing Wangfujing Hotel ensures a memorable stay, blending comfort, convenience, and exquisite flavors in every experience.
Luxurious Room Options at Renaissance Beijing Wangfujing Hotel
Discover a variety of elegant accommodations at Renaissance Beijing Wangfujing Hotel, tailored to meet your comfort and style preferences. Choose from spacious suites like the 70-square-meter King Bed Room with exclusive club lounge access, or indulge in the 182-square-meter One Bedroom Presidential Suite offering stunning Forbidden City views. For those seeking a more intimate setting, the hotel offers well-appointed guest rooms ranging from 38 to 42 square meters, with options including King or Double beds, many featuring city or Forbidden City vistas, and high-floor locations for an elevated experience.
Booking your stay through Agoda ensures you receive the best prices available, along with a hassle-free and seamless reservation process. Whether you're selecting a luxurious suite or a cozy guest room, Agoda's platform makes it easy to find the perfect room to suit your needs, all while enjoying exclusive deals and a straightforward booking experience that lets you focus on your trip.
Discover the Vibrant Wangfujing Street and the Majestic Forbidden City in Beijing
Immerse yourself in the bustling energy of Beijing by staying at the Renaissance Beijing Wangfujing Hotel, conveniently located near two of the city's most iconic attractions - Wangfujing Street and the Forbidden City.
Wangfujing Street, known as the 'Golden Street of Beijing,' is a vibrant and bustling shopping district that offers a unique blend of traditional and modern experiences. As you stroll along this famous street, you'll be enchanted by the colorful storefronts, bustling markets, and delicious street food stalls. From luxury boutiques to local souvenir shops, there is something for everyone on Wangfujing Street. Don't miss the opportunity to try local delicacies like Beijing roast duck or explore the exotic flavors of the night market.
Just a short distance from Wangfujing Street lies the awe-inspiring Forbidden City, a UNESCO World Heritage Site and one of China's most iconic landmarks. This majestic palace complex served as the imperial residence for centuries and is a testament to the grandeur of China's ancient dynasties. Explore the vast courtyards, intricate architecture, and beautifully landscaped gardens as you step back in time and uncover the rich history of the Ming and Qing dynasties. The Forbidden City is a must-visit for history buffs and culture enthusiasts alike.
With its prime location near Wangfujing Street and the Forbidden City, the Renaissance Beijing Wangfujing Hotel offers the perfect base for exploring the best of Beijing's cultural and commercial attractions. After a day of sightseeing, retreat to the hotel's elegant and comfortable rooms, indulge in a rejuvenating spa treatment, or savor delicious international cuisine at one of the hotel's restaurants. Whether you're here for business or leisure, the Renaissance Beijing Wangfujing Hotel promises an unforgettable experience in the heart of Beijing's vibrant city center.
Traveling to Renaissance Beijing Wangfujing Hotel from the Nearest Airports
Welcome to Renaissance Beijing Wangfujing Hotel, a luxurious haven nestled in the heart of Beijing, China. When it comes to reaching this exquisite hotel from the nearest airports, you have a few convenient options.
If you arrive at Beijing Capital International Airport (PEK), the most common choice for international travelers, you can easily take a taxi or hire a private car to reach Renaissance Beijing Wangfujing Hotel. The journey takes approximately 40 minutes, depending on traffic conditions. Alternatively, you can opt for the Airport Express Line, a high-speed train that connects the airport to the city center. Get off at Dongzhimen Station and transfer to Line 2 of the Beijing Subway. Take the subway to Wangfujing Station, which is just a short walk away from the hotel.
For those arriving at Beijing Daxing International Airport (PKX), the newest airport in Beijing, you can also choose between a taxi or private car for a direct journey to Renaissance Beijing Wangfujing Hotel. The travel time is approximately 1 hour and 20 minutes. Another option is to take the Airport Express Line to Caoqiao Station and transfer to Line 10 of the Beijing Subway. From there, take the subway to Dengshikou Station, which is within walking distance of the hotel.
No matter which airport you arrive at, traveling to Renaissance Beijing Wangfujing Hotel is a breeze. Prepare to immerse yourself in the rich history and vibrant culture of Beijing as you embark on an unforgettable stay at this exceptional hotel.
Explore Beijing's Iconic Landmarks near Renaissance Beijing Wangfujing Hotel
Immerse yourself in the rich history and vibrant culture of Beijing as you stay at Renaissance Beijing Wangfujing Hotel, conveniently located near some of the city's most iconic landmarks and attractions. Just a stone's throw away, you'll find the majestic Forbidden City-The Palace Museum, a UNESCO World Heritage site that showcases the grandeur of ancient Chinese imperial architecture. Step through the imposing Meridian Gate (Wu Men) and wander through the intricate halls and beautiful gardens of this historical treasure.
For a taste of modern Beijing, take a stroll down Wangfujing Street, a bustling shopping district known for its vibrant atmosphere and wide array of shops, boutiques, and traditional food stalls. Indulge in local delicacies such as Beijing-style snacks and street food while immersing yourself in the lively ambiance of this famous street.
Nature enthusiasts will delight in a visit to Jingshan Park (Jingshan Gongyuan), located just a short distance from the hotel. Climb to the top of the park's artificial hill and be rewarded with panoramic views of the city, including a stunning vista of the nearby Forbidden City.
With its prime location, Renaissance Beijing Wangfujing Hotel offers easy access to other renowned attractions, including Tiananmen Square (Tiananmen Guangchang), Tian'anmen, The Imperial Garden of The Palace Museum, Hall of Great Harmony (Taihe Dian), National Museum Of China, and National Center for the Performing Arts. Whether you're a history buff, a shopaholic, or a nature lover, this hotel puts you at the heart of Beijing's most captivating landmarks and attractions.
Convenient Public Transport Stations near Renaissance Beijing Wangfujing Hotel
Situated in the heart of Beijing, Renaissance Beijing Wangfujing Hotel offers easy access to several public transport stations, making it an ideal choice for both business and leisure travelers. Just a short walk away, you will find Hepingmen Subway Station, Dongsi Subway Station, National Art Museum Subway Station, Dongdan Subway Station, Xuanwumen Subway Station, Dengshikou Subway Station, and Lingjing Hutong Subway Station. These stations provide convenient links to various parts of the city, allowing you to explore Beijing's top attractions, shopping districts, and business centers with ease.
For those interested in art and culture, the nearby National Art Museum Subway Station offers direct access to the National Art Museum, where you can immerse yourself in the rich history and vibrant art scene of China. Wangfujing Station, located within walking distance, is a bustling area known for its traditional Chinese architecture, luxury shopping malls, and delicious street food. Tian'an Men East Subway Station, another nearby option, provides quick and convenient access to the iconic Tian'anmen Square, the Forbidden City, and other historical landmarks.
With such a wide range of public transport options available, Renaissance Beijing Wangfujing Hotel ensures that you can effortlessly navigate the city and make the most of your stay in Beijing.
A Culinary Adventure Awaits
At Renaissance Beijing Wangfujing Hotel, you will find yourself surrounded by a myriad of dining options that will take your taste buds on a culinary adventure. Siji Minfu, a renowned Peking duck restaurant, is just a stone's throw away, offering succulent and crispy duck dishes that are a must-try. For those craving the flavors of Yunnan province, Little Yunnan is the perfect choice, serving up authentic dishes bursting with vibrant spices and fresh ingredients. Liu's Family And Restaurant is another local favorite, known for its delectable home-style Chinese cuisine that will leave you craving for more. If you're in the mood for some traditional Beijing snacks, head over to The Grandma's, where you can indulge in mouthwatering treats like jianbing (Chinese crepes) and tanghulu (candied fruit skewers). For a contemporary twist on Chinese cuisine, TempleRestaurantBeijing is the place to go, offering innovative dishes prepared with locally-sourced ingredients. Fuhui Ciyuan is a hidden gem that specializes in Sichuan cuisine, known for its bold flavors and fiery spices. If dumplings are your weakness, Duofu Dumplings will not disappoint, serving up a variety of dumpling flavors and fillings that will satisfy your cravings. Xianlaoman is a popular hot pot restaurant, where you can enjoy a communal dining experience while cooking your favorite meats and vegetables in a flavorful broth. Sunshine Kitchen offers a fusion of Western and Chinese flavors, with a menu that features international classics alongside local favorites. Renren Restaurant is a charming eatery that specializes in Cantonese cuisine, serving up dim sum and other traditional dishes in a cozy and inviting atmosphere. With these incredible dining options right at your doorstep, you can embark on a culinary journey without ever leaving the comfort of the hotel.
Shop 'til you drop in the heart of Beijing
Located in the bustling Wangfujing district, Renaissance Beijing Wangfujing Hotel is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the renowned Xidan Shopping Center, a mecca for fashion enthusiasts offering a wide range of local and international brands. For those looking for unique souvenirs or traditional Chinese products, the nearby Bird's Market and New China Children's Store are must-visit destinations. Hanguang Baihuo and Zhaoyuange Outdoor Shop cater to outdoor enthusiasts, offering a variety of equipment and gear for all your adventure needs. And if you're in the mood for some retail therapy, head over to Intime Lotte or Dong'an Mall, where you'll find an array of shops, boutiques, and department stores to explore. Whether you're seeking high-end fashion, local treasures, or outdoor gear, the shopping landmarks surrounding Renaissance Beijing Wangfujing Hotel have something for everyone.
Affordable Luxury: Experience Beijing in Style at Renaissance Beijing Wangfujing Hotel
Step into a world of luxury and comfort at Renaissance Beijing Wangfujing Hotel without breaking the bank. With an average price of $245 per room, this hotel offers an exceptional value for its prime location and top-notch amenities.
Compared to the average price of a hotel room in Beijing, which is $106, Renaissance Beijing Wangfujing Hotel provides an unparalleled experience at an affordable price. Located in the heart of the city, this hotel offers easy access to popular attractions such as the Forbidden City, Tiananmen Square, and the vibrant Wangfujing shopping street.
Indulge in the hotel's spacious and elegantly designed rooms, featuring modern amenities and stunning city views. Unwind and rejuvenate at the on-site spa, or take a dip in the indoor pool after a day of exploring the city. With a variety of dining options, including a rooftop bar with panoramic views, guests can savor exquisite cuisine and enjoy a memorable culinary experience.
Whether you're visiting Beijing for business or leisure, Renaissance Beijing Wangfujing Hotel offers exceptional value for money. Immerse yourself in the rich culture and history of Beijing while enjoying the comfort and luxury of this remarkable hotel.
A Wonderful Stay at Renaissance Beijing Wangfujing Hotel
Guests of Renaissance Beijing Wangfujing Hotel have left glowing reviews about their experiences, praising the hotel's cleanliness, friendly staff, and excellent facilities. One reviewer mentioned that they would definitely stay at the hotel again, highlighting the high standards of cleanliness and the helpfulness of the staff. Another guest expressed their happiness with their stay, emphasizing the cleanliness, pleasant atmosphere, and safety of the hotel. They also mentioned the presence of lovely pools for both children and adults, creating a delightful experience for all. The rooms, towels, and linens were described as impeccably clean, ensuring a comfortable stay for guests. Overall, the rooms and services were deemed satisfactory, with the reviewer considering a return visit. Additionally, guests appreciated the hotel's convenient location, as well as the presence of nearby eateries. If you're looking for a hotel that offers excellent location, cleanliness, staff, and facilities, Renaissance Beijing Wangfujing Hotel is a top choice.
A Luxurious Escape in the Heart of Beijing
Discover a truly exceptional stay at the Renaissance Beijing Wangfujing Hotel, where guests consistently rave about their unforgettable experiences. With an impressive overall rating of 8.9, this hotel exceeds expectations in every aspect. From the moment you step into the elegant lobby, you'll be greeted by a warm and attentive staff, setting the tone for a truly remarkable stay.
One of the standout features of this hotel is its excellent value for money. With a rating of 8.7 for value, guests appreciate the high-quality amenities and services offered at a reasonable price. Whether you're traveling for business or leisure, you'll find that every penny spent is worth it.
The hotel's facilities are equally impressive, earning a rating of 8.7. From the well-equipped fitness center to the luxurious spa, there are plenty of opportunities to relax and rejuvenate. The beautifully designed rooms offer a tranquil retreat, boasting modern comforts and a peaceful ambiance. With a rating of 9.2 for comfort, guests can expect a restful night's sleep and a truly comfortable stay.
Excellent8.8
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Location is great, lobby is huge and safe for transport boarding/alighting especially if you are travelling with seniors and kids. The room needs some fix - cracked tiles, cupboards which cannot close (nor open without scratching the air vent), but the housekeeping team does a great job in making the stay comfortable. My flight arrived at 7am and I've booked one night in advance to ensure that we have a room ready but the staff who checked us in didn't make the first impression good, she was almost angry and did not share any information (what time was breakfast, where was breakfast, wifi password.etc) and her nametag wrote "Navgiator"... was already reducing my expectations but the rest of the staff made up for the bad first impression. As mentioned earlier, a shoutout to the housekeeping team for making the room comfortable throughout the stay. And another shoutout to the lobby staff (especially the porters) who immediately comes up to every arriving vehicle to assist. Whether we arrive in our private transfer, or a public taxi, they help my parents out of the car carefully and help us with our belongings. A very sweet touch. Breakfast selection is the same throughout my 5 days... would be good if there are some surprises. Location - we travelled by didi/car mostly, but I did have a challenge in finding food nearby. Have to take at least a 10-15mins walk to the nearest mall for more selections. I would probably choose another hotel which is closer to wangfujing's street instead. Overall, the staffs are amazing and the room is clean. Good if you have most of your meals outside before coming back, but if you plan to have some rest days in the hotel, then better to choose somewhere closer to the main walking street.
Dear Guest Thank you for choosing Beijing Marriott Hotel Changping during your recent visit to Beijing. We very appreciate your time to share your stay experience with us. All your comments are seriously considered by our hotel team, and helped us to improve hotel service and facilities. Once again, thank you for staying with us and we look forward to welcoming you back again in the near future. Sincerely yours
My recent stay at the Renaissance Beijing Wangfujing Hotel was absolutely fantastic! From the moment we arrived, the service was impeccable, and our room was spacious, clean, and beautifully appointed—exactly what we needed for a comfortable stay in Beijing. A huge thank you to the incredible team at the Concierge/Bell Desk (or the luggage and parcel assistance department) for their outstanding support! They not only took great care of our luggage and packages but also went above and beyond to help us with booking tickets and appointments at local attractions. Since some bookings required local phone lines or verification, their assistance was a lifesaver—saving us time and stress. Their patience, professionalism, and willingness to solve our problems truly made our trip smoother and more enjoyable. The hotel’s prime location, combined with such attentive service, made our Beijing experience unforgettable. We’ll definitely be back and highly recommend this hotel to anyone visiting the city! Thank you, Renaissance Wangfujing team—you’re the best!
Warmest greeting from the Renaissance Beijing Wangfujing Hotel! Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
The location of the hotel is very convenient. Walking distance to shopping street, mall, and restaurant. Room is very spacious with 2 double bed, can sleep for 4 persons. We have been ordering supper throughput our stay, and the collection is very simple and convenient. That was a night where the delivery man placed our supper in the wrong locker, a staff, Ms Cassie Zhu was kindly helped us settling the locker issue. She was so helpful and polite. Overall, our stay was pleasant and comfortable.
Warmest greeting from the Renaissance Beijing Wangfujing Hotel! Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
We stayed in this proper in June 2025 and the it was a correct decision. The location is great , just a 10-15 mins walk away from the main Wangfujing street. The staff at the hotel was very friendly and supportive and did their best to accommodate to the guest’s needs. The breakfast spread is good with lots of options for vegetarians. The cleanliness of the hotel is great. I would highly recommend this hotel if you want to live in the heart of the city.
Warmest greeting from the Renaissance Beijing Wangfujing Hotel! Thank you very much for your valuable time on the completion of electronic questionnaire for your recent stay in our hotel, we are really pleased to learn that our service met with your satisfaction and your compliments really motivate us to keep improving and doing better. It will be a great pleasure to pass your complimentary service comments to our team members. We trust our hotel will be your next stay’s choice again and looking forward to your coming back soon
540 meters to public transportation
Airport transfer
Currency exchange
Located in heart of Beijing
“Good location and comfortable stay! ”
We had a great stay the hotel. However the 2 rooms we booked were located too far away even though on same floor. The beds were comfortable, rooms were clean with all amenities ( except for shower cap). Good location to wangfujing street and lots of eateries around like luckin, Peking Duck restaurants, bao restaurant, miniso, pharmacy, hotpot etc. However I was surprised that the reception told me that the deposit of 2000rmb would be returned back one month later due to foreign credit card. I moved on to stay at the Westin in Xi'an, the recep informed that I would get the deposit of 2000rmb back within a day after check out( used the same cc card) Both under Marriot Bonvay grp but the return of deposit is treated differently . I would like to know why..
Dear Guest, Thank you for choosing the Renaissance Beijing Wangfujing Hotel and for sharing your valuable feedback regarding your recent stay. We sincerely apologize that your experience did not meet your expectations. With regard to the refund inquiry you raised, under normal circumstances, our front desk team processes refund directly upon check-out. The timing of the refund credit to your account depends on your issuing bank and the type of payment card used. Should you have any further questions, we encourage you to contact us at your convenience or consult your financial institution for additional details. Once again, we extend our apologies for any inconvenience caused. Your feedback has been shared with the relevant departments for review and service improvement. We wish you a pleasant journey ahead.