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Puma-Imperial Hotel
Deluxe Double Bed, Puma-Imperial Hotel in Ulaanbaatar
a tall building with a clock on the side of it, Puma-Imperial Hotel in Ulaanbaatar
Lobby, Puma-Imperial Hotel in Ulaanbaatar
Interior view, Puma-Imperial Hotel in Ulaanbaatar
a room filled with tables and chairs filled with chairs, Puma-Imperial Hotel in Ulaanbaatar
a laptop computer sitting on top of a wooden desk, Puma-Imperial Hotel in Ulaanbaatar

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8.2

Excellent

104 reviews

104 reviews

See map
See map

8.7

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
FedEx 170 m
Theatre Museum 190 m
Palace of Culture 220 m
Chinggis Khaan Statue 240 m
Nomin Ikh Delgur 240 m
Mongolian National Modern Art Gallery 250 m
Institute of International Studies 270 m
Dave's Place 270 m
Librairie Papillon 300 m
State Opera & Ballet Theatre 310 m

Puma-Imperial Hotel

Ikh Surguuli, University Street,, Sukhbaatar, Ulaanbaatar, Mongolia, 210646 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sukhbaatar part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Daily housekeeping

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Workout and Leisure
Fitness center
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Sauna

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Ulaanbaatar every 45 minutes on Agoda.com
Value for money7.1
Distance to city center0.1 Km
Location rating8.7
Nearest airportUlan Bator Airport (ULN)
Distance to airport14.0 km

Rooms available at Puma-Imperial Hotel

Standard Double Bed A
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 double bed
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Standard Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Deluxe Double Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
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Superior Double Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
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Standard Double Bed B
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Semi Deluxe Suite
...
  • Room size: 30 m²/323 ft²
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Deluxe Mini Suite
...
  • Room size: 30 m²/323 ft²
  • 1 double bed
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed
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Semi Deluxe Suite(1 Double Bed)
...
  • Room size: 30 m²/323 ft²
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Twin Room 1 Twin Bed
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Puma-Imperial Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Puma-Imperial Hotel?

    Puma-Imperial Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 30 MNT. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Puma-Imperial Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Puma-Imperial Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Ulaanbaatar with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at Puma-Imperial Hotel?

    Wake up to a great buffet breakfast at Puma-Imperial Hotel.

    What are my dining options at Puma-Imperial Hotel?

    Puma-Imperial Hotel features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at Puma-Imperial Hotel?

    Puma-Imperial Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Puma-Imperial Hotel?

    Restaurants including CCCP, Le Cabernet and Le Bistro Français are popular in Puma-Imperial Hotel’s neighborhood which is known as Sukhbaatar.

    What popular shopping places are close to Puma-Imperial Hotel?

    Shopping options in Puma-Imperial Hotel’s Sukhbaatar neighborhood include Mary & Martha Mongolia, Sky Shopping Centre and State Department Store.

    What are popular attractions near Puma-Imperial Hotel?

    Puma-Imperial Hotel’s location in the Sukhbaatar neighborhood makes it close to famous attractions including Theatre Museum, Palace of Culture and Chinggis Khaan Statue.

    What popular natural sightseeing spots are close to Puma-Imperial Hotel?

    Puma-Imperial Hotel’s nearby natural sights include Hustai National Park located in the same Sukhbaatar area.

    See map

    Explore the neighborhood

    Property ranking|Compared to 109 Ulaanbaatar properties
    See all rankings
    Couples review score
    9.7/10
    Location score
    8.7/10
    Room comfort score
    7.1/10
    Service score
    8/10
    Better than
    96
    %
    of Ulaanbaatar properties
    Better than
    94
    %
    of Ulaanbaatar properties
    Better than
    90
    %
    of Ulaanbaatar properties
    Better than
    87
    %
    of Ulaanbaatar properties
    Overall rating:

    8.2

    Excellent
    104 reviews
    Cleanliness
    7.6
    Facilities
    7.1
    Location
    8.7
    Read all reviews >
    More about Puma-Imperial Hotel

    More about Puma-Imperial Hotel

    Puma-Imperial Hotel

    Getting in and around Ulaanbaatar is a breeze when staying at Puma-Imperial Hotel, located just minutes away from the city center.
    At Puma-Imperial Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Ulaanbaatar.
    Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Puma-Imperial Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
    Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
    All rooms at Puma-Imperial Hotel are designed for comfort. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal. It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


    Dining and things to do

    Every day at Puma-Imperial Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
    Apart from amenities and services, Puma-Imperial Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.


    Reasons to stay here

    Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 89% of the city's other accommodations.
    Ranking higher than 94% of the city's accommodations options, this is a great choice for location.
    Guests who stayed here really appreciated the room comfort, scoring it higher than 89% of accommodations in the city.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.1

    Languages spoken
    • English
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Sauna
    • Spa
    • Spa/sauna
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hot water linen and laundry washing
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Breakfast [buffet]
    • Coffee shop
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    Access
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Rental car
    • Shuttle service
    • Valet parking
    Available in all rooms
    • Bathrobes
    • Bathtub
    • Coffee/tea maker
    • Desk
    • Fan
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Internet access – LAN
    • Internet access – wireless
    • Ironing facilities
    • LAN Internet in room [free]
    • Mini bar
    • Non-smoking
    • Satellite/cable channels
    • Seating area
    • Separate shower/bathtub
    • Shower

    Food and dining

    Breakfast options
    • American
    • Asian
    • Buffet
    Restaurants on site
    A block - Puma, Delhi darbar, B block Four season
    • Cuisine: Asian, European

    Location

    Ikh Surguuli, University Street,, Sukhbaatar, Ulaanbaatar, Mongolia, 210646
    Excellent
    Location

    8.7

    Airports
    • Ulan Bator Airport (ULN)
      14.0 km
    Hospital or clinic
    • Yonsei Friendship Hospital
      840 m
    Convenience store
    • Petromart
      1.8 km
    Cash withdrawal
    • ATM
      570 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 6-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    • Reception open until02:00
    Getting around
    • Airport transfer fee30 MNT
    • Distance from city center0.1 Km
    • Travel time to airport (minutes)40
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors4
    • Number of restaurants2
    • Number of rooms 27
    • Room voltage220
    • Year property opened2003
    • Most recent renovation2012
    Parking
    • Daily parking fee10 USD

    Reviews of Puma-Imperial Hotel from real guests

    Provided by verified guests of Agoda
    7.6
    /
    10
    Cleanliness7.6
    Facilities7.1
    Location8.7
    Room comfort and quality7.1
    Service7.9
    Value for money7.1
    High score for Ulaanbaatar
    Rating
    9+ Exceptional (5)
    8-9 Excellent (5)
    7-8 Very Good (4)
    6-7 Good (1)
    <6 Below Expectation (6)
    Time of the year
    Mar - May (4)
    Jun - Aug (11)
    Sep - Nov (1)
    Dec - Feb (5)

    Show reviews that mention 

    Showing 21 verified guest comments
    12
    8.7
    Excellent
    KUNTAL from India
    Business traveler
    Standard Double Bed B
    Stayed 4 nights in July 2014

    good hotel to stay;”

    Easy to find; English speaking staff; moving around is comfortable

    Comfortable stay; Wifi had some issues- however we could connect via LAN; Indian restaurant- Delhi Darbar however you can give it a miss.. not at all indian by taste or any which way; Puma is just opposite goverment office and thus known place for taxi etc. Hotel has their own restaurant however they overcharged me- other than rates quoted on room service menu; no explanations provided;

    Reviewed July 09, 2014

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    9.7
    Exceptional
    Georges from France
    Couple
    Standard Double Bed A
    Stayed 4 nights in January 2015

    Nice Vacation in Ulan Bataar”

    Location, Cleanness, Staff

    The room was comfortable and quiet. The restaurant of the Hotel serves traditional Mongolian dishes The staff was very friendly, helpful and very efficient specially Sara at reception. I had a health problem when we were there in January and Sara was very helpful to guide me through medical resources.

    Reviewed February 10, 2015

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    5.0
    Daniel from United States
    Group
    Standard Twin Bed
    Stayed 1 night in July 2014

    A dive with nice sheets: Cannot recommend”

    Location is good, staff are nice

    We stayed here based on the ratings but were disappointed. I do not understand why the ratings on this hotel are high. Other than the location, this place is a dive with nice sheets, but they don't change the sheets daily (no, we did not put the card saying you want to keep your sheets on the pillow). The staff are nice, did their jobs and tried to be helpful, although cleaning the room after 5pm every day was unusual. The phone in our room did not work and we missed visitors coming to see us because of this. Bathroom had a very high tub and no shower curtain. The combination of a wet floor and high tub is a very risky situation. We fell getting out of the shower. Water stains on the ceiling. No climate control. Breakfast was disappointing compared to other places in town. Delhi Durbar restaurant was more reasonably priced than the hotel but was hit or miss on dishes and closes at 10pm, which was inconvenient for an international priced hotel. We really would have liked to go to the hotel restaurant more but we could not bring ourselves to do it after one of the dishes was so poor the first time. The restaurant kitchen must not have good ventilation because the entire lobby smells like a kitchen at an restaurant. I cannot recommend staying in this hotel at current prices.

    Reviewed July 15, 2014

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    10.0
    Exceptional
    Moslehuddin from United Kingdom
    Business traveler
    Standard Double Bed A
    Stayed 6 nights in March 2018

    An excellent place with excellent facilities”

    Coffee Shop downstairs could have better selection of snacks.

    Reviewed March 08, 2018

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    5.3
    Cindy from Singapore
    Solo traveler
    Standard Double Bed B
    Stayed 1 night in June 2014

    Pleasant hotel; value for money”

    Location, Staff communication, cable

    Pleasant hotel for 3-star standard. wide variety of cable channels. Clean bathroom and towels. If only there is air-conditioning/ventilator.

    Reviewed August 21, 2014

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    7.2
    Very good
    Chang-I from United States
    Business traveler
    Standard Twin Bed
    Stayed 10 nights in June 2018

    A good business hotel”

    Good value for money. If you are traveling during summer time, make sure you are in the building with air con.

    Reviewed August 21, 2018

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    7.2
    Very good
    Chang-I from United States
    Business traveler
    Standard Double Bed A
    Stayed 3 nights in June 2018

    A decent hotel”

    Good value for money. Make sure you stay in the building with air con during summer time

    Reviewed August 21, 2018

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    6.0
    John from Ireland
    Business traveler
    Standard Double Bed B
    Stayed 4 nights in March 2015

    disappointing”

    price, location and staff

    disppointing room was adequte TV did not work

    Reviewed April 10, 2015

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    3.2
    Hye from South Korea
    Solo traveler
    Standard Double Bed A
    Stayed 2 nights in July 2018

    veryvery no good”

    location is good, but receptionists even master of this hotel service is very uncomfortable. that’s why i changed the hotel

    Reviewed July 20, 2018

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    5.7
    Thanh from Vietnam
    Business traveler
    Standard Double Bed B
    Stayed 2 nights in June 2015

    My first experience in Ulaanbaatar”

    Position

    Not comfortable

    Reviewed June 25, 2015

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    8.3
    Excellent
    Gerwin from Philippines
    Group
    Standard Double Bed B
    Stayed 1 night in June 2014

    The best hotel combining price and location”

    staff, location and comfort (they have spacious rooms)
    Reviewed June 27, 2014

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    8.3
    Excellent
    Gerwin from Philippines
    Group
    Standard Double Bed B
    Stayed 1 night in June 2014

    Pleasant stay right at the heart of the city!”

    Centrally-located, best Indian restaurant (Delhi Darbar), polite and attentive staff
    Reviewed June 27, 2014

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    8.0
    Excellent
    Gerwin from Philippines
    Group
    Standard Double Bed B
    Stayed 1 night in June 2014

    Pleasant stay”

    Location, Food at the Indian Restaurant (Delhi Darbar) and very polite staff (Mongolians in general)
    Reviewed June 24, 2014

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    7.7
    Very good
    Akira from Japan
    Business traveler
    Standard Double Bed B
    Stayed 4 nights in January 2014

    ゆったりと滞在できるホテル”

    部屋が広い、空調が適度、スタッフの対応がわかりやすい

    部屋がゆったりとしていて、快適に滞在できました。ビジネスなので、部屋に滞在する時間は長くありませんでしたが、それでも満足できるホテルでした。今回は冬期間の割引料金で、ビジネスホテル並みの料金で宿泊できましたが、通常料金は少々高めに思います。朝食の内容がやや満足できなかったのと、朝食の開始時刻にはほとんど準備ができていなかったのは今後改善の余地があると思います。

    Reviewed February 03, 2014

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    10.0
    Exceptional
    kim from South Korea
    Business traveler
    Standard Twin Bed
    Stayed 2 nights in September 2022

    적극 추천 합니다.”

    다음에도 이용하겠습니다.

    Reviewed September 27, 2022

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    8.4
    Excellent
    Minho
    Solo traveler
    Standard Double Bed A
    Stayed 1 night in July 2017

    얼결에 하루 이용함”

    일단 말이 안통했는데도 직원들이 친절함. 조식도 좋았고 한 건물에 피트니스도 있음 전체적으로 좋았는데 체크아웃 하는날 갑자기 우리 욕실에서 아래층으로 물이 샜다며 수리비를 5만 투그릭 요구함 말이 잘 안통해서 따지지않고 그냥 주고 나오긴 했는데 상당히 찝찝함

    Reviewed August 04, 2017

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    4.7
    ByeongHyeok from South Korea
    Business traveler
    Standard Double Bed B
    Stayed 3 nights in March 2015

    Puma-Imperial Hotel 평가”

    방이 넓음, 중심에 위치

    가격대비 시설(아침식사 부실, 온도조절기능 없음)이 좋지 않고, 지원들의 응대가 느림.

    Reviewed March 05, 2015

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    8.3
    Excellent
    CHEN from China
    Business traveler
    Standard Double Bed B
    Stayed 1 night in January 2014

    价格好”

    位置好

    Reviewed January 29, 2014

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    9.3
    Exceptional
    Chaerun from Indonesia
    Business traveler
    Standard Double Bed B
    Stayed 2 nights in January 2014

    keren, nyaman, enak untuk yang sedang bulan madu ”

    dekat kemana mana, dekat cari makan, nyaman dan aman

    please pay attention to the door because the door is not shut proverly

    Reviewed February 02, 2014

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    7.0
    Very good
    Maksim from Russia
    Business traveler
    Standard Double Bed B
    Stayed 2 nights in December 2014

    стало хуже”

    расположение

    качество завтрака упало. мебель и сантехника старые

    Reviewed December 11, 2014

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    12
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