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Puma-Imperial Hotel
Deluxe Double Bed, Puma-Imperial Hotel in Ulaanbaatar
Lobby, Puma-Imperial Hotel in Ulaanbaatar
Interior view, Puma-Imperial Hotel in Ulaanbaatar
Business center, Puma-Imperial Hotel in Ulaanbaatar
Business center, Puma-Imperial Hotel in Ulaanbaatar
Coffee shop, Puma-Imperial Hotel in Ulaanbaatar

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8.3

Excellent

134 reviews

134 reviews

See map
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
FedEx 170 m
Theatre Museum 190 m
Palace of Culture 220 m
Chinggis Khaan Statue 240 m
Nomin Ikh Delgur 240 m
Mongolian National Modern Art Gallery 250 m
Institute of International Studies 270 m
Dave's Place 270 m
Librairie Papillon 300 m
State Opera & Ballet Theatre 310 m

Puma-Imperial Hotel

Ikh Surguuli, University Street,, Sukhbaatar, Ulaanbaatar, Mongolia, 210646 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sukhbaatar part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and spa on-site.

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Daily housekeeping

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Sauna
Spa
Workout and Leisure
Fitness center
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Sauna

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Ulaanbaatar every 22 minutes on Agoda.com
Value for money7.1
Distance to city center0.1 Km
Location rating8.8
Nearest airportUlan Bator Airport (ULN)
Distance to airport14.0 km

Rooms available at Puma-Imperial Hotel

Standard Double Bed A
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Twin Bed
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Deluxe Double Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
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Superior Double Bed
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
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Standard Double Bed B
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Semi Deluxe Suite
...
  • Room size: 30 m²/323 ft²
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Deluxe Mini Suite
...
  • Room size: 30 m²/323 ft²
  • 1 double bed
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Standard Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed
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Superior Room
...
    Enter dates to see prices
    Standard Room (No Window,Area:20)
    ...
      Enter dates to see prices

      Frequently asked questions

      Does Puma-Imperial Hotel offer airport transfer?

      Puma-Imperial Hotel offers airport transfer service upon request with an additional charge of 30 MNT in local currency. To request, check the box on the booking form just before the payment page.

      Does Puma-Imperial Hotel have a fitness center?

      Yes! Puma-Imperial Hotel features fitness center that is fittingly located on site, catering to your active needs to remain fit and healthy while on vacation. For more details, please contact the property for more information.

      Is car parking available at Puma-Imperial Hotel?

      Puma-Imperial Hotel offers car park free of charge for all travelers traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

      What is the average travel time to the closest airport from Puma-Imperial Hotel?

      The average travel time to get from Puma-Imperial Hotel to the airport is 40 minutes, but please bear in mind that the travel time may vary based on traffic, weather conditions, and time of day.

      What points of interest are close by Puma-Imperial Hotel that are in walking range?

      While residing at Puma-Imperial Hotel, begin your getaway by visiting the closest attractions that are within walking distance to the property which include Theatre Museum, Palace of Culture, and Chinggis Khaan Statue.

      How many floors does Puma-Imperial Hotel have?

      Puma-Imperial Hotel has a total of 4 floors.

      How long do visitors usually stay at Puma-Imperial Hotel?

      Verified past guests that have stayed at Puma-Imperial Hotel had an average nightly stay of 4 nights at this property.

      What do verified guests love most about Puma-Imperial Hotel?

      Verified guests that stayed at Puma-Imperial Hotel have given this property a rating of 8.829 for its remarkable location as the main highlight for their stay.

      What is the average rating that verified Families with young children have given to Puma-Imperial Hotel?

      Verified families with young children that have stayed at this property have given Puma-Imperial Hotel an average rating of 8.9. You can look up more thorough customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

      What do local travelers think about Puma-Imperial Hotel?

      Past local travelers that have stayed at this property have given Puma-Imperial Hotel an average rating of 8.5. You can look up on more specific customer ratings, and comments for this property down in the review section.

      See map

      Explore the neighborhood

      Property ranking|Compared to 129 Ulaanbaatar properties
      See all rankings
      Couples review score
      9.7/10
      Location score
      8.8/10
      Room comfort score
      7.1/10
      Service score
      7.9/10
      Better than
      97
      %
      of Ulaanbaatar properties
      Better than
      95
      %
      of Ulaanbaatar properties
      Better than
      91
      %
      of Ulaanbaatar properties
      Better than
      87
      %
      of Ulaanbaatar properties
      Overall rating:

      8.3

      Excellent
      134 reviews
      Cleanliness
      7.5
      Facilities
      6.9
      Location
      8.8
      Read all reviews >
      More about Puma-Imperial Hotel

      More about Puma-Imperial Hotel

      Puma-Imperial Hotel

      Getting in and around Ulaanbaatar is a breeze when staying at Puma-Imperial Hotel, located just minutes away from the city center.
      At Puma-Imperial Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Ulaanbaatar.
      Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Puma-Imperial Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
      Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
      All rooms at Puma-Imperial Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
      It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


      Dining and things to do

      Every day at Puma-Imperial Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
      Apart from amenities and services, Puma-Imperial Hotel goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.


      Reasons to stay here

      Find some of the city's best deals here with rooms 91% cheaper than other options.
      Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 91% of the city's other accommodations.
      Ranking higher than 94% of the city's accommodations options, this is a great choice for location.

      Show less

      Amenities and facilities

      Good
      Facilities

      6.9

      Languages spoken
      • English
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Sauna
      • Spa
      • Spa/sauna
      • Ticket services
      • Tours
      Cleanliness and safety
      • Anti-viral cleaning products
      • Breakfast in room
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hot water linen and laundry washing
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Breakfast [buffet]
      • Coffee shop
      • Restaurants
      • Room service
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Facilities for disabled guests
      • Heating in public area
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Xerox/fax in business center
      For the kids
      • Babysitting service
      • Family room
      Access
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Rental car
      • Shuttle service
      • Valet parking
      Available in all rooms
      • Bathrobes
      • Bathtub
      • Coffee/tea maker
      • Desk
      • Fan
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Internet access – LAN
      • Internet access – wireless
      • Ironing facilities
      • LAN Internet in room [free]
      • Mini bar
      • Non-smoking
      • Satellite/cable channels
      • Seating area
      • Separate shower/bathtub
      • Shower

      Food and dining

      Breakfast options
      • American
      • Asian
      • Buffet
      Restaurants on site
      A block - Puma, Delhi darbar, B block Four season
      • Cuisine: Asian, European

      Location

      Ikh Surguuli, University Street,, Sukhbaatar, Ulaanbaatar, Mongolia, 210646
      Excellent
      Location

      8.8

      Airports
      • Ulan Bator Airport (ULN)
        14.0 km
      • Chinggis Khaan International Airport (UBN)
        30.9 km
      Hospital or clinic
      • Yonsei Friendship Hospital
        840 m
      Convenience store
      • Petromart
        1.8 km
      Cash withdrawal
      • ATM
        570 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib may be requested directly from the property.
      Children 6-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      • Reception open until02:00
      Getting around
      • Airport transfer fee30 MNT
      • Distance from city center0.1 Km
      • Travel time to airport (minutes)40
      The property
      • Non-smoking rooms/floorsYes
      • Number of floors4
      • Number of restaurants2
      • Number of rooms 27
      • Room voltage220
      • Year property opened2003
      • Most recent renovation2012
      Parking
      • Daily parking fee10 USD

      Reviews of Puma-Imperial Hotel from real guests

      Provided by verified guests of Agoda
      7.6
      Cleanliness7.5
      Facilities6.9
      Location8.8
      Room comfort and quality7.1
      Service7.9
      Value for money7.1
      High score for Ulaanbaatar
      Rating
      9+ Exceptional (5)
      8-9 Excellent (5)
      7-8 Very Good (5)
      6-7 Good (1)
      <6 Below Expectation (7)
      Time of the year
      Mar - May (4)
      Jun - Aug (13)
      Sep - Nov (1)
      Dec - Feb (5)

      Show reviews that mention 

      Showing 23 verified guest comments
      12
      8.7
      Excellent
      KUNTAL from India
      Business traveler
      Stayed 4 nights in July 2014

      good hotel to stay;”

      Easy to find; English speaking staff; moving around is comfortable

      Comfortable stay; Wifi had some issues- however we could connect via LAN; Indian restaurant- Delhi Darbar however you can give it a miss.. not at all indian by taste or any which way; Puma is just opposite goverment office and thus known place for taxi etc. Hotel has their own restaurant however they overcharged me- other than rates quoted on room service menu; no explanations provided;

      Reviewed July 09, 2014

      See room deals

      9.7
      Exceptional
      Georges from France
      Couple
      Stayed 4 nights in January 2015

      Nice Vacation in Ulan Bataar”

      Location, Cleanness, Staff

      The room was comfortable and quiet. The restaurant of the Hotel serves traditional Mongolian dishes The staff was very friendly, helpful and very efficient specially Sara at reception. I had a health problem when we were there in January and Sara was very helpful to guide me through medical resources.

      Reviewed February 10, 2015

      See room deals

      5.0
      Daniel from United States
      Group
      Stayed 1 night in July 2014

      A dive with nice sheets: Cannot recommend”

      Location is good, staff are nice

      We stayed here based on the ratings but were disappointed. I do not understand why the ratings on this hotel are high. Other than the location, this place is a dive with nice sheets, but they don't change the sheets daily (no, we did not put the card saying you want to keep your sheets on the pillow). The staff are nice, did their jobs and tried to be helpful, although cleaning the room after 5pm every day was unusual. The phone in our room did not work and we missed visitors coming to see us because of this. Bathroom had a very high tub and no shower curtain. The combination of a wet floor and high tub is a very risky situation. We fell getting out of the shower. Water stains on the ceiling. No climate control. Breakfast was disappointing compared to other places in town. Delhi Durbar restaurant was more reasonably priced than the hotel but was hit or miss on dishes and closes at 10pm, which was inconvenient for an international priced hotel. We really would have liked to go to the hotel restaurant more but we could not bring ourselves to do it after one of the dishes was so poor the first time. The restaurant kitchen must not have good ventilation because the entire lobby smells like a kitchen at an restaurant. I cannot recommend staying in this hotel at current prices.

      Reviewed July 15, 2014

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      10.0
      Exceptional
      Moslehuddin from United Kingdom
      Business traveler
      Standard Double Bed A
      Stayed 6 nights in March 2018

      An excellent place with excellent facilities”

      Coffee Shop downstairs could have better selection of snacks.

      Reviewed March 08, 2018

      See room deals

      5.3
      Cindy from Singapore
      Solo traveler
      Stayed 1 night in June 2014

      Pleasant hotel; value for money”

      Location, Staff communication, cable

      Pleasant hotel for 3-star standard. wide variety of cable channels. Clean bathroom and towels. If only there is air-conditioning/ventilator.

      Reviewed August 21, 2014

      See room deals

      7.2
      Very good
      Chang-I from United States
      Business traveler
      Standard Twin Bed
      Stayed 10 nights in June 2018

      A good business hotel”

      Good value for money. If you are traveling during summer time, make sure you are in the building with air con.

      Reviewed August 21, 2018

      See room deals

      7.2
      Very good
      Chang-I from United States
      Business traveler
      Standard Double Bed A
      Stayed 3 nights in June 2018

      A decent hotel”

      Good value for money. Make sure you stay in the building with air con during summer time

      Reviewed August 21, 2018

      See room deals

      6.0
      John from Ireland
      Business traveler
      Stayed 4 nights in March 2015

      disappointing”

      price, location and staff

      disppointing room was adequte TV did not work

      Reviewed April 10, 2015

      See room deals

      3.2
      Hye from South Korea
      Solo traveler
      Standard Double Bed A
      Stayed 2 nights in July 2018

      veryvery no good”

      location is good, but receptionists even master of this hotel service is very uncomfortable. that’s why i changed the hotel

      Reviewed July 20, 2018

      See room deals

      5.7
      Thanh from Vietnam
      Business traveler
      Stayed 2 nights in June 2015

      My first experience in Ulaanbaatar”

      Position

      Not comfortable

      Reviewed June 25, 2015

      See room deals

      8.0
      Excellent
      aamir from Indonesia
      Solo traveler
      Superior Double Bed
      Stayed 4 nights in June 2023

      Very good”

      All good except that the new staff in the evening should know that mostly the customers know when they are being lied to.

      Reviewed June 22, 2023

      See room deals

      8.3
      Excellent
      Gerwin from Philippines
      Group
      Stayed 1 night in June 2014

      The best hotel combining price and location”

      staff, location and comfort (they have spacious rooms)
      Reviewed June 27, 2014

      See room deals

      8.3
      Excellent
      Gerwin from Philippines
      Group
      Stayed 1 night in June 2014

      Pleasant stay right at the heart of the city!”

      Centrally-located, best Indian restaurant (Delhi Darbar), polite and attentive staff
      Reviewed June 27, 2014

      See room deals

      8.0
      Excellent
      Gerwin from Philippines
      Group
      Stayed 1 night in June 2014

      Pleasant stay”

      Location, Food at the Indian Restaurant (Delhi Darbar) and very polite staff (Mongolians in general)
      Reviewed June 24, 2014

      See room deals

      6.0
      shigeru from Japan
      Business traveler
      Superior Double Bed
      Stayed 2 nights in June 2023

      立地は問題なし”

      予約したプラントは違う部屋を説明もなく通される。 バスタブが詰まって流れない。 温水がなかなか出てこない。 等々・・・

      Reviewed June 13, 2023

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      7.7
      Very good
      Akira from Japan
      Business traveler
      Stayed 4 nights in January 2014

      ゆったりと滞在できるホテル”

      部屋が広い、空調が適度、スタッフの対応がわかりやすい

      部屋がゆったりとしていて、快適に滞在できました。ビジネスなので、部屋に滞在する時間は長くありませんでしたが、それでも満足できるホテルでした。今回は冬期間の割引料金で、ビジネスホテル並みの料金で宿泊できましたが、通常料金は少々高めに思います。朝食の内容がやや満足できなかったのと、朝食の開始時刻にはほとんど準備ができていなかったのは今後改善の余地があると思います。

      Reviewed February 03, 2014

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      10.0
      Exceptional
      kim from South Korea
      Business traveler
      Standard Twin Bed
      Stayed 2 nights in September 2022

      적극 추천 합니다.”

      다음에도 이용하겠습니다.

      Reviewed September 27, 2022

      See room deals

      8.4
      Excellent
      Minho
      Solo traveler
      Standard Double Bed A
      Stayed 1 night in July 2017

      얼결에 하루 이용함”

      일단 말이 안통했는데도 직원들이 친절함. 조식도 좋았고 한 건물에 피트니스도 있음 전체적으로 좋았는데 체크아웃 하는날 갑자기 우리 욕실에서 아래층으로 물이 샜다며 수리비를 5만 투그릭 요구함 말이 잘 안통해서 따지지않고 그냥 주고 나오긴 했는데 상당히 찝찝함

      Reviewed August 04, 2017

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      4.7
      ByeongHyeok from South Korea
      Business traveler
      Stayed 3 nights in March 2015

      Puma-Imperial Hotel 평가”

      방이 넓음, 중심에 위치

      가격대비 시설(아침식사 부실, 온도조절기능 없음)이 좋지 않고, 지원들의 응대가 느림.

      Reviewed March 05, 2015

      See room deals

      8.3
      Excellent
      CHEN from China
      Business traveler
      Stayed 1 night in January 2014

      价格好”

      位置好

      Reviewed January 29, 2014

      See room deals

      12
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