OYO90508 UMMUL MOTEL
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Arau part of Arau, this property puts you close to attractions and interesting dining options.
Car park
Free Wi-Fi in all rooms!
Check-in [24-hour]
Body thermometer
Daily disinfection in common areas
Doctor/nurse on call
Temperature check for guests and staff
Staff trained in safety protocol
Exceptional”
-Cheap -Room is clean -Good for short stay -Staffs are friendly
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Hi Noor! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Regards, Eva
Short stay only”
Suitable for short stays only
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Thank you for the pleasing feedback, Ainul! We will put in our continuous efforts to provide consistent service every time. Regards, Joey
Very good”
Best
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Very good”
Nice
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Thanks for rating us superbly, Farizul! Glad to know that you loved our services :) Regards, Lisa
Acceptable”
bad customer service attitude, carelessly management
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Hi, Radiah! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
Rating”
Affordable and clean to stay for 1 night
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Hi, Norita! Thanks for the suggestions, as it has been communicated with the relevant department, they will look into this issue and will surely change accordingly. Regards, Dewi.
Budget hotel”
No complaints for the price.
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Hey, Gerard! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Eva
Excellent”
good for temporary stay (work), my friend said no bed action
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Hi, Haziq! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
Scam”
The front desk made us pay extra on arrival after Agoda had processed our payment. The staff said their prices weren’t “fixed” so beware an up charge upon checking in. There was miscommunication between Agoda’s prices and what the hotel supposedly required… Our room wasn’t worth the extra price. Nice location nearby the train station, but overall average stay with limited accommodations in the area.
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Hi, Daniel! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
Good”
Nice and easy location great
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Hi, Naddy! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
Best location ”
I love it
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Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
most worsts hotel/motel ever stay.. ”
facility like TV, socket are not function, only provide one very small soap... Reception in charge very un friendly, not helpful...
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Hi, lee! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
Acceptable”
Staff was friendly however I was very dissapointed with the cleanliness and facilities in this hotel. Hope they will improve their housekeeping standard in future.
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Hi, Nadhirah ! We sincerely apologize for the trouble caused. Your comments will help us in taking care of future guests more resolutely. Regards, Eva
Acceptable”
this hotel hotel suitable for backpackers
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Something like this should not have happened, saleh ! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa
Acceptable”
very bad experince.no parking space
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Hi, saleh ! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Lisa
Reservation”
We booked for double bed but while check in we got 2 single bed. the booking system for that hotel indicated" still defined". we are not happy.
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Hi, saleh ! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa
SAD....”
No worth it with the pricing. Room small. No towel. Tv too small, channel worse. Room no sound proof
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Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry
Above average”
toilet smelly no shower soap provided tower has to ask
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TRANSIT OVERNITE!”
Great location coz nearby with KTM Station.. We arrived by ETS from KL at 4.00am.. Then we check in early morning at 4.30am, just for transit & check out at 11.30am.. Our ferry in Kuala Perlis at 3.00pm.. We have emergency at kampung Langkawi for visit my Uncle (critical condition).. The motel owner and staff was helpful.. Thanks..
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Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim
Bad”
Very bad...towel need to pay extra
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Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur