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Lobby, Novotel Ulaanbaatar in Ulaanbaatar
Superior King with Sofa - Guestroom, Novotel Ulaanbaatar in Ulaanbaatar
a large room with a lot of tables and chairs, Novotel Ulaanbaatar in Ulaanbaatar
Interior view, Novotel Ulaanbaatar in Ulaanbaatar
Interior view, Novotel Ulaanbaatar in Ulaanbaatar
a woman in a bathing suit in a swimming pool, Novotel Ulaanbaatar in Ulaanbaatar
a swimming pool filled with lots of blue water, Novotel Ulaanbaatar in Ulaanbaatar

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7.9

Very good

89 reviews

89 reviews

Housekeeping2
Breakfast1
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Children's Art & Creation Centre 120 m
Orchuulin Tovchuu 210 m
Dashchoilon Khiid 310 m
Librairie Papillon 310 m
Institute of International Studies 360 m
Hollywood 390 m
Arthouse Muse 400 m
American Center for Mongolian Studies 400 m
Nomadic Journeys 440 m
Egshiglen Magnai National Musical Instrument Shop 450 m

Novotel Ulaanbaatar

Baga Toiruu 6Th Khoroo, Sukhbaatar, Ulaanbaatar, Mongolia, 14201 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sukhbaatar part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

Value for money7.9
Location rating7.6
Nearest airportUlan Bator Airport (ULN)
Distance to airport14.1 km

Rooms available at Novotel Ulaanbaatar

Standard King Room With Sofa
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Superior King with Sofa
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Junior Suite 1 King with Sofa Bed
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
2 Single Bed Standard With Sofabed Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Standard Twin Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
JUNIOR SUITE Junior Suite with 1 king-size bed and sofa
...
  • Room size: 48 m²/517 ft²
Enter dates to see prices
Junior King Suite
...
  • Room size: 48 m²/517 ft²
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 38 m²/409 ft²
  • 1 sofa bed and 1 king bed
Enter dates to see prices
SUITE SUPERIOR SUITE ROOM, 1 King Size Bed with Sofa, City View
...
  • Room size: 38 m²/409 ft²
Enter dates to see prices
Standard King Room
...
  • Room size: 35 m²/377 ft²
  • 1 sofa bed and 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Novotel Ulaanbaatar?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Novotel Ulaanbaatar?

Novotel Ulaanbaatar is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Novotel Ulaanbaatar has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at Novotel Ulaanbaatar?

Start your mornings right, with the continental and buffet breakfast options offered at Novotel Ulaanbaatar. Adults can enjoy breakfast offered with an additional charge of 52630 MNT if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Novotel Ulaanbaatar?

To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

Can special events be hosted at Novotel Ulaanbaatar?

Audio-visual equipment service is offered to help your event go smoothly.

What is the smoking policy at Novotel Ulaanbaatar?

Novotel Ulaanbaatar does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Novotel Ulaanbaatar?

Novotel Ulaanbaatar is located in Sukhbaatar, famous for good restaurants such as King's Crown Restaurant and Pub, Modern Nomads and Los Bandidos.

What popular shopping places are close to Novotel Ulaanbaatar?

Located in the Sukhbaatar area, Novotel Ulaanbaatar is close to great shopping choices like Mary & Martha Mongolia, Sky Shopping Centre and State Department Store.

What are popular attractions near Novotel Ulaanbaatar?

Guests at Novotel Ulaanbaatar can easily visit Children's Art & Creation Centre, American Center for Mongolian Studies and Museum of Natural History located in the Sukhbaatar area.

What popular natural sightseeing spots are close to Novotel Ulaanbaatar?

Novotel Ulaanbaatar is located in the Sukhbaatar area, which is famous for natural sightseeing destinations such as Hustai National Park.

See map

Explore the neighborhood

What people love about Novotel Ulaanbaatar

  • 8.4

    Excellent
    Cleanliness

    "Clean & quiet."

    Kei-Suke

    |

    May 2, 2019

  • 8.4

    Excellent

    "For the stay, the accommodation was nice for my rest."

    Kei-Suke

    |

    May 2, 2019

Overall rating:

7.9

Very good
89 reviews
Cleanliness
8.5
Facilities
7.9
Location
7.6
Read all reviews >
More about Novotel Ulaanbaatar

More about Novotel Ulaanbaatar

Novotel Ulaanbaatar

Getting in and around Ulaanbaatar is a breeze when staying at Novotel Ulaanbaatar, located just minutes away from the city center.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Novotel Ulaanbaatar thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Novotel Ulaanbaatar begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! Novotel Ulaanbaatar has a selection of cuisine types including kosher options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation.

Show less

Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Japanese
  • Korean
  • Russian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Pub crawl
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids club
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Kosher
Restaurants on site
Food Exchange
  • Menu: A-la-carte

Location

Baga Toiruu 6Th Khoroo, Sukhbaatar, Ulaanbaatar, Mongolia, 14201
Very good
Location

7.6

Airports
  • Ulan Bator Airport (ULN)
    14.1 km
Hospital or clinic
  • Yonsei Friendship Hospital
    1.4 km
Convenience store
  • Petromart
    1.5 km
Cash withdrawal
  • ATM
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-15 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from12:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)52630 MNT

Property announcements

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Novotel Ulaanbaatar from real guests

Provided by verified guests of Agoda
7.7
/
10
Very good
Cleanliness8.5
Facilities7.9
Location7.6
Service7.8
Value for money7.9
High score for Ulaanbaatar
Rating
9+ Exceptional (1)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (2)
Jun - Aug (1)
Sep - Nov (3)
Dec - Feb (1)
All guests (27)
All room types
All languages

Show reviews that mention 

Showing 7 verified guest comments
8.8
Excellent
Moi from Singapore
Business traveler
Standard King Room With Sofa
Stayed 5 nights in September 2018

Excellent”

Room is clean and big. Spread of breakfast us good. Location is quite a dustance away from citybut save by the many restaurants and a small ahopppng mall

Reviewed September 23, 2018

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Dear Moi, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager

Responded February 21, 2020
Novotel Ulaanbaatar
5.6
Chong from Singapore
Business traveler
Standard King Room With Sofa
Stayed 6 nights in September 2018

Newly Mint Hotel but with Kinks”

Understand that this newly minted hotel just started operating on 15 Sep. While being new is good as the facilities are spanking clean, but there are many kinks that need to be ironed out. Obviously the hotel is really not operational ready to start operations. One of the lift malfunctioned. My room door is poorly installed and needs to bang really hard before it could shut. The loud banging of my room door disturbed other guests. Toiletries are not replenished automatically during the daily housekeeping. I had to leave a note to request for them. The mini-safe malfunctioned despite keying in the correct pass-code. The manager-in-charge left taking the master-key to the safe along. One of the housekeeping staff entered my room without first knocking or pressed the bell. I was shocked that the service staff just walked into my rook while I was in. The service staff was equally shocked that I was in and left without closing the door. There are more feedback than words limit permit.

Reviewed September 24, 2018

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Dear Chong, Thank you for taking the time to tell us about your experience at the Novotel Ulaanbaatar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Purevjargal Togookhuu Front Office Manager

Responded February 21, 2020
Novotel Ulaanbaatar
8.4
Excellent
Kei-Suke from Japan
Business traveler
Standard King Room With Sofa
Stayed 3 nights in April 2019

Quiet & Comfortable ”

It was my second business trip at UB. For the stay, the accommodation was nice for my rest. Clean & quiet.

Reviewed May 02, 2019

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Dear Kei Suke, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager

Responded February 21, 2020
Novotel Ulaanbaatar
6.0
Wai from Hong Kong SAR, China
Business traveler
Standard King Room With Sofa
Stayed 11 nights in May 2022

It's ok”

Not much choice in Ulaanbaatar, so i think it is an ok choice for me. The only problem is most of the staff cannot speak English.

Reviewed December 19, 2022

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Dear Valued Guest Wai Thank you for your kind review. We will be improving our English. We are delighted to welcome you again. Please come again. Warmest regards. Novotel team

Responded December 21, 2022
Novotel Ulaanbaatar
8.0
Excellent
yoshimasa from Japan
Business traveler
2 Single Bed Standard With Sofabed Non-Smoking
Stayed 5 nights in February 2020

何も問題なし”

すばらしい滞在

Reviewed February 14, 2020

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Dear Yoshimasa, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager

Responded February 21, 2020
Novotel Ulaanbaatar
9.2
Exceptional
Krissana from Thailand
Business traveler
Standard King Room With Sofa
Stayed 6 nights in August 2019

Good and Clean hotel”

เหมือนจะเพิ่งรีโนเวทใหม่ อยู่ใจกลางเมือง ใกล้จัตุรัสเจงกิสข่าน แนะนำค่ะ พนักงานใส่ใจด้วย

Reviewed September 04, 2019

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Dear Krissana, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager

Responded February 21, 2020
Novotel Ulaanbaatar
8.0
Excellent
byeong from South Korea
Business traveler
Standard King Room With Sofa
Stayed 3 nights in November 2019

적당한 호텔”

위치, 가격 등 적당합니다.. 그런데 약간 추운듯하여 아쉽습니다..

Reviewed November 29, 2019

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Dear Guest, Thank you for staying at our Hotel and rating us. It was our pleasure to host your stay with us. Kind regards, Nomgon T.

Responded December 02, 2019
Novotel Ulaanbaatar
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