Novotel Ulaanbaatar
Baga Toiruu 6Th Khoroo, Sukhbaatar, Ulaanbaatar, Mongolia, 14201 - See map
In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sukhbaatar part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 3.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
ALLSAFE
Your Health and Safety are our Absolute Priority
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information"
Facilities
Airport transfer
Car park
Shuttle service
Swimming pool [indoor]
Kids club
Free Wi-Fi in all rooms!
Check-in/out [express]
Excellent”
Room is clean and big. Spread of breakfast us good. Location is quite a dustance away from citybut save by the many restaurants and a small ahopppng mall
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Dear Moi, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager
Newly Mint Hotel but with Kinks”
Understand that this newly minted hotel just started operating on 15 Sep. While being new is good as the facilities are spanking clean, but there are many kinks that need to be ironed out. Obviously the hotel is really not operational ready to start operations. One of the lift malfunctioned. My room door is poorly installed and needs to bang really hard before it could shut. The loud banging of my room door disturbed other guests. Toiletries are not replenished automatically during the daily housekeeping. I had to leave a note to request for them. The mini-safe malfunctioned despite keying in the correct pass-code. The manager-in-charge left taking the master-key to the safe along. One of the housekeeping staff entered my room without first knocking or pressed the bell. I was shocked that the service staff just walked into my rook while I was in. The service staff was equally shocked that I was in and left without closing the door. There are more feedback than words limit permit.
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Dear Chong, Thank you for taking the time to tell us about your experience at the Novotel Ulaanbaatar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Purevjargal Togookhuu Front Office Manager
Quiet & Comfortable ”
It was my second business trip at UB. For the stay, the accommodation was nice for my rest. Clean & quiet.
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Dear Kei Suke, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager
It's ok”
Not much choice in Ulaanbaatar, so i think it is an ok choice for me. The only problem is most of the staff cannot speak English.
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Dear Valued Guest Wai Thank you for your kind review. We will be improving our English. We are delighted to welcome you again. Please come again. Warmest regards. Novotel team
何も問題なし”
すばらしい滞在
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Dear Yoshimasa, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager
Good and Clean hotel”
เหมือนจะเพิ่งรีโนเวทใหม่ อยู่ใจกลางเมือง ใกล้จัตุรัสเจงกิสข่าน แนะนำค่ะ พนักงานใส่ใจด้วย
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Dear Krissana, We very much appreciate your comment and I am happy to hear that you had an excellent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Purevjargal Togookhuu Front Office Manager
적당한 호텔”
위치, 가격 등 적당합니다.. 그런데 약간 추운듯하여 아쉽습니다..
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Dear Guest, Thank you for staying at our Hotel and rating us. It was our pleasure to host your stay with us. Kind regards, Nomgon T.