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Nirwana Resort Hotel
Nirwana Resort Hotel
Nirwana Resort Hotel
Nirwana Resort Hotel
Nirwana Resort Hotel
Nirwana Resort Hotel
Nirwana Resort Hotel

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7.7

Very good

5,267 reviews

5,267 reviews

Beach65
Housekeeping62
Swimming Pool38
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Treasure Bay 2.2 km
Laguna Bintan Golf Club 2.4 km
Ria Bintan Golf Club 9.6 km
Banyan Tree Temple 26.8 km
Grotto Santa Maria 29.7 km
Penyengat Island 29.9 km
Avalokitesvara Graha Temple 33.7 km
Trikora Beach 39.0 km
500 Lohan Temple 39.1 km
White Sands Island 42.0 km
Nearby landmarks
Nirwana Beach Club 770 m
Treasure Bay 2.2 km
Laguna Bintan Golf Club 2.4 km
Crystal Lagoon 2.4 km
The Canopi 2.4 km
Angsana Bintan Beach 2.7 km
Kampung Baru Beach 3.4 km
Lagoi Bay 5.3 km
Plaza Lagoi 5.8 km
Lagoi Bay Lantern Park 5.9 km

Nirwana Resort Hotel

Jalan Panglima Pantar, Lagoi, Bintan Island, Indonesia, 29155 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Lagoi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Treasure Bay. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Inside city center

Check-in [24-hour]

Excellent breakfast

Excellent view

Excellent food & dining

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Staff Vaccination
Hygiene Plus
Wellness
99% of staff fully vaccinated

99% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

18 travelers have booked today.

Value for money7.3
Distance to city center65 km
Location rating8.2
Nearest airportHang Nadim Airport (BTH)
Distance to airport23.3 km

Rooms available at Nirwana Resort Hotel

Very good
Room comfort & quality

7.8

Nirwana Premier Room
...
  • Room size: 33 m²/355 ft²
  • Partial sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Nirwana Suite
...
  • Room size: 74 m²/797 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Nirwana Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Nirwana Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite, 1 King Bed (Nirwana Suite)
...
  • Room size: 62 m²/667 ft²
Enter dates to see prices
SUITE NIRWANA SUITE
...
    Enter dates to see prices
    Superior Room
    ...
    • Shower
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    娜湾豪华房
    ...
    • Shower
    Enter dates to see prices
    Deluxe Executive
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Nirwana Resort Hotel?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Nirwana Resort Hotel?

    A stay at Nirwana Resort Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Nirwana Resort Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Bintan Island with private transportation, the resort can arrange both taxis or car rental.

    Is breakfast offered at Nirwana Resort Hotel?

    Wake up to a great buffet breakfast at Nirwana Resort Hotel. Halal breakfast is available for guests.

    What are my dining options at Nirwana Resort Hotel?

    Nirwana Resort Hotel features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

    Can special events be hosted at Nirwana Resort Hotel?

    Your special occasion or event can be hosted at one of the 5 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Nirwana Resort Hotel. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

    Can business events be hosted at Nirwana Resort Hotel?

    On-site venues and convenient event services make Nirwana Resort Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Nirwana Resort Hotel?

    Nirwana Resort Hotel does permit smoking in some areas and is not 100% smoke-free.

    What restaurants are nearby Nirwana Resort Hotel?

    Restaurants including The Kelong Seafood Restaurant, Baan Aarya Restaurant and Dino Bistro are popular in Nirwana Resort Hotel’s neighborhood which is known as Lagoi.

    What popular shopping places are close to Nirwana Resort Hotel?

    Shopping options in Nirwana Resort Hotel’s Lagoi neighborhood include Plaza Lagoi.

    What are popular attractions near Nirwana Resort Hotel?

    Nirwana Resort Hotel’s location in the Lagoi neighborhood makes it close to famous attractions including Lagoi Bay Lantern Park.

    What popular beaches are close to Nirwana Resort Hotel?

    Nirwana Resort Hotel’s Lagoi neighborhood also includes Angsana Bintan Beach, Kampung Baru Beach and Club Med Bintan Island Beach.

    What popular natural sightseeing spots are close to Nirwana Resort Hotel?

    Nirwana Resort Hotel’s nearby natural sights include The Canopi located in the same Lagoi area.

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    Explore the neighborhood

    What people love about Nirwana Resort Hotel

    • 8.4

      Excellent
      Staff 

      "The food is good and the staff is friendly"

      Melvin

      |

      November 25, 2022

    • 10

      Exceptional
      Staff 

      "The service was excellent."

      Almeo

      |

      November 14, 2022

    • 9.6

      Exceptional

      "Good at the resort was very good."

      Shirley

      |

      November 14, 2022

    Overall rating:

    7.7

    Very good
    5,267 reviews
    Cleanliness
    7.7
    Facilities
    7.8
    Location
    8.2
    Read all reviews >
    What travelers say they love:
    We stayed for 3 nights in October 2022 and loved our trip.
    Nitin from Singapore
    Couple
    More about Nirwana Resort Hotel

    More about Nirwana Resort Hotel

    Nirwana Resort Hotel

    Enjoy your best urban adventure ever at Nirwana Resort Hotel, with its special, travel-minimizing location right in the city center, allowing you more time to see all that Bintan Island has to offer.
    All offerings provided by Nirwana Resort Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the resort keeps you connected throughout your stay. Exploring Bintan Island is made even more convenient with the taxi, car hire and shuttle services available at the resort. For guests arriving by car, parking is provided free of charge.
    Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Nirwana Resort Hotel.
    All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the resort. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at Nirwana Resort Hotel. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Nirwana Resort Hotel, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
    Don't worry about being thirsty as bottled water, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


    Dining and things to do

    Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Nirwana Resort Hotel including halal options. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    A day in will be as fun as a day out with ranges of recreational activities offered at Nirwana Resort Hotel. A beach that's accessible right from the resort puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the resort's pool.
    At Nirwana Resort Hotel, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the resort's poolside bar. Beat the hot weather with cooling water activities like fishing, snorkeling, non-motorized water sports, motorized water sports and diving. Enjoy some water sports with watersports equipment rentals, boats and canoes provided by Nirwana Resort Hotel. Available in-house recreation activities include horse riding.
    Challenge your travel group members or other guests to competitive fun, with the resort's ping-pong table. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


    Reasons to stay here

    Compared to the city's accommodation options, this resort scored higher than 91% of them for food and dining.
    According to guests who stayed here, this resort's room comfort is rated higher than 88% of other accommodations in Bintan Island.

    Amenities and facilities
    Very good
    Facilities

    7.8

    Most talked about facilities

    Swimming Pool

    382 mentions

    Food & Dining

    312 mentions

    Beach

    287 mentions

    Breakfast

    136 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Indonesian
    • Malay

    Outdoor

    • Bicycles

    Accessibility

    • On-site accessible restaurants / lounges
    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Billiards
    • Boating
    • Canoeing
    • Diving
    • Fishing
    • Fitness center
    • Garden
    • Golf course [on-site]
    • Horseback riding
    • Massage
    • Outdoor recreational features
    • Pool facilities
    • Pool with view
    • Private beach
    • Sauna
    • Snorkeling
    • Spa
    • Swimming pool [outdoor]
    • Table tennis
    • Tours
    • Watersport equipment rentals
    • Water sports (motorized)
    • Water sports (non-motorized)

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment

    Dining, drinking, and snacking

    • Alternative meal arrangement
    • Bar
    • Bottle of water
    • Coffee shop
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Gift/souvenir shop
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shrine
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Kids club
    • Kids facilities
    • Kids meal
    • Playground
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Exterior corridor
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Accessible by elevator
    • Accessible by stairs
    • Adapter
    • Additional toilet
    • Air conditioning
    • Blackout curtains
    • Closet
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Desk
    • Exterior corridor
    • Fan
    • Fire extinguisher
    • Free bottled water
    • Free welcome drink
    • Hair dryer
    • High floor
    • In-room safe box
    • Interconnecting room(s) available
    • Internet access – wireless
    • Ironing facilities
    • Linens
    • Mirror
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Roll-in shower
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Soundproofing
    • Swimming pool [direct access]
    • Telephone
    • Toiletries
    • Top floor available
    • Towels
    • Trash cans
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    • Window
    Food and dining
    Restaurants on site

    The Kelong Seafood Restaurant

    • Cuisine: Chinese, Indonesian, Local
    • Menu: Buffet

    Dino Bistro

    • Cuisine: Indonesian, International, Local
    • Menu: Buffet

    The Poolside Restaurant

    • Cuisine: Indonesian, International, Local
    • Menu: Buffet

    Spice Restaurant

    • Cuisine: Indian, Indonesian, Local
    • Menu: Buffet

    Neydles House

    • Cuisine: Asian, Indonesian, Japanese
    • Menu: Buffet

    Hot Pot & Asian Grill

    • Cuisine: Asian
    • Menu: Buffet

    The Coffee Shop

    • Cuisine: American
    • Menu: A-la-carte
    Location
    Jalan Panglima Pantar, Lagoi, Bintan Island, Indonesia, 29155
    Excellent
    Location

    8.2

    Airports

    • Hang Nadim Airport (BTH)
      23.3 km
    • Raja Haji Fisabilillah Airport (TNJ)
      36.6 km

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Treasure Bay
      2.2 km
    • Laguna Bintan Golf Club
      2.4 km
    • Ria Bintan Golf Club
      9.6 km
    • Banyan Tree Temple
      26.8 km
    • Grotto Santa Maria
      29.7 km
    • Penyengat Island
      29.9 km
    • Avalokitesvara Graha Temple
      33.7 km
    • Trikora Beach
      39.0 km
    • 500 Lohan Temple
      39.1 km
    • White Sands Island
      42.0 km

    Nearby landmarks

    • Nirwana Beach Club
      770 m
    • Treasure Bay
      2.2 km
    • Laguna Bintan Golf Club
      2.4 km
    • Crystal Lagoon
      2.4 km
    • The Canopi
      2.4 km
    • Angsana Bintan Beach
      2.7 km
    • Kampung Baru Beach
      3.4 km
    • Lagoi Bay
      5.3 km
    • Plaza Lagoi
      5.8 km
    • Lagoi Bay Lantern Park
      5.9 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-2 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 3 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Any additional charges applied to customers while staying at the hotel must be settled upon check-in/out at the hotel. Credit card payments are made in Rupiah under Indonesian banking requirements. Customer’s credit card invoice will show the amount in the customer's home currency at an exchange rate used by the bank that issued the credit card.
    • Bed type requests (Twin Sharing / Double) are subject to availability upon check in, and can not be confirmed prior to arrival.
    • 2nd child charge is IDR 302,500nett per child per night, this includes breakfast and in-room aminities
    • Any additional charges applied to customers while staying at the hotel must be settled upon check-in/out at the hotel. Credit card payments are made in Rupiah under Indonesian banking requirements. Customer’s credit card invoice will show the amount in the customer's home currency at an exchange rate used by the bank that issued the credit card.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-in until23:00
    • Check-out until12:00

    Getting around

    • Distance from city center65 km
    • Travel time to airport (minutes)90

    The property

    • Non-smoking rooms/floorsyes
    • Number of bars/lounges3
    • Number of floors3
    • Number of restaurants4
    • Number of rooms 244
    • Room voltage220
    • Year property opened1997
    • Most recent renovation2015
    Property announcements

    The property provides free pick-up services from/to Bandar Bentan Telani Ferry Terminal. Advanced booking is not required, hotel representatives will standby at the ferry terminal every ferry arrival from Singapore.

    Reviews of Nirwana Resort Hotel from real guests

    Provided by verified guests of Agoda
    7.7
    /
    10
    Cleanliness7.7
    Facilities7.8
    Location8.2
    Room comfort and quality7.8
    Service7.9
    Value for money7.3
    High score for Bintan Island
    Rating
    9+ Exceptional (690)
    8-9 Excellent (771)
    7-8 Very Good (1,333)
    6-7 Good (691)
    <6 Below Expectation (650)
    Time of the year
    Mar - May (1,023)
    Jun - Aug (1,234)
    Sep - Nov (1,014)
    Dec - Feb (864)
    All guests (5,023)
    All room types
    All languages

    Show reviews that mention 

    Showing 4,135 verified guest comments
    12345
    10.0
    Exceptional
    NATHIAYA from Singapore
    Couple
    Nirwana Deluxe Room
    Stayed 4 nights in August 2019

    Relaxing ”

    My stay about 5 days. Place was so clean and relaxing. Food very expensive. Spice restorant food very nice. Not much choice of food. Water games and Breakfast fast must be improve more and more. Same dish daily. We was informed reception staff to arrange car for Raya Haji prayers for my husband to go for mosque. The staff told us night shift staff will arrange for it. The next day Early morning my husband went to the reception and ask they said we need to go by own transportation. They arrange car for him and we needs to pay for it. If they told us earlier we can arrange something else. Nirwana team should improve this kind of matters. Staff should be more alert when customers ask their requirements and enquiries . Hope I get good explanation for you. Credit card payment deducted 2 times. Kindly look into this matter as well. Thanks

    Reviewed August 13, 2019

    See room deals

    Dear Nathiaya, thank you for taking the time to share your feedback and we truly appreciate the excellent rating you have awarded us. While we are happy to know that you had an overall pleasant visit with us and appreciate the beach location, we have taken note on certain aspects of the communication that could be improved. We appreciate such important feedback from our guest so as to ensure that we continue to provide the services in line with our guests’ expectations. Feel free to get in touch with us (marketing[at]nirwanagardens[dot]com[dot]sg) if you require any further assistance or if the credit card deduction has not been resolved. We hope to welcome you back for a better experience on your next visit to Bintan.

    Responded August 14, 2019
    Nirwana Resort Hotel
    10.0
    Exceptional
    Siti from Singapore
    Group
    Nirwana Deluxe Room
    Stayed 2 nights in September 2019

    Memorable Stay”

    Timely pick up from the ferry terminal, great welcome dance & drink, spacious & comfortable rooms with clean toilets. Plenty of activities so great for parents who want to occupy their kids without leaving the resort compound. The private beach was really clean and beautiful. Bring your goggles so you can catch a glimpse of some fishes and marine creatures as you swim. Dinner at the restaurant was great, food was delicious. Only con is that it is priced exactly like Singapore hotels so don’t expect local Indonesia prices. In all, great for a short getaway!

    Reviewed September 28, 2019

    See room deals

    Dear Siti, thank you for your compliments and for letting us know how much you enjoyed your experience with us. We are truly happy to hear you enjoyed your stay with us. Be sure that your feedback is really appreciated and motivate us to keep delivering the level of service and choices that our Guests are used to. It was a pleasure to have you with us and we look forward to welcoming you back.

    Responded October 08, 2019
    Nirwana Resort Hotel
    10.0
    Exceptional
    Jay from Singapore
    Family with young children
    Nirwana Room
    Stayed 3 nights in November 2019

    Nice and clean resort. Good service”

    Good service, nice, clean and well maintained resort. Private beach area , tons of paid activities To choose from. Will deft visit next time again. They also arranged for anniversary cake and surprise. Wide variety including veg options in buffet breakfast. Spice restaurant has indian veg options. Kid loved it.

    Reviewed November 24, 2019

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    Dear Jay, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your review and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay and we hope you give us the pleasure to host you all again in the near future at Nirwana Gardens.

    Responded December 16, 2019
    Nirwana Resort Hotel
    10.0
    Exceptional
    Prashanth from India
    Family with young children
    Nirwana Deluxe Room
    Stayed 1 night in January 2019

    Excellent Place”

    Excellent place to stay with family. One stop place for all activities and leisure. The staffs were very courteous. Kid friendly. I was with my infant and they made sure she enjoyed her time too. Food was awesome across the resort's restaurants. Had booked a double room (interconnecting). Perfect for a trip if with extended family. Thanks team!

    Reviewed February 16, 2019

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    10.0
    Exceptional
    Shirley from India
    Solo traveler
    Nirwana Room
    Stayed 2 nights in March 2020

    Exceptional”

    Very nice weekend getaway from work/life. The pool is amazing with a beach view, lots of activities to keep you occupied as well and for those who just want to do nothing but be by the beach, this is a great place to be!

    Reviewed March 10, 2020

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    Dear Shirley, thank you for taking the time to share your experience. We are pleased to know that your time with us was enjoyable and you had the opportunity to explore the Resort facilities. We are truly happy that you enjoyed the beauty of our resort and we hope you give us the pleasure to create more wonderful memories in the near future at Nirwana Gardens.

    Responded March 18, 2020
    Nirwana Resort Hotel
    10.0
    Exceptional
    Lindah
    Group
    Nirwana Premier Room
    Stayed 2 nights in October 2019

    Never Fail to Amaze”

    So far this is our second time with Nirwana and both times we had a very peaceful and enjoyable stay. Beach was well maintained and even at night there was security guards walking around so we felt safe. A well recommended hotel for big families as well!

    Reviewed October 14, 2019

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    Dear Lindah, we truly appreciate the excellent rating and positive comments you have awarded us. We are happy to know that you enjoyed the beauty of our resort and we hope you give us the pleasure to create more wonderful memories in the near future at Nirwana Gardens.

    Responded October 29, 2019
    Nirwana Resort Hotel
    10.0
    Exceptional
    Ildefonsa from Singapore
    Family with young children
    Nirwana Premier Room
    Stayed 2 nights in August 2019

    Quick Escape”

    I would suggest to go here for at least 3-4 nights. 1-2 days is good to try out all the activities near the resort. the rest of the days should be dedicated to swimming in the pool and just lounging by the beach or on one of the hammocks by the beach.

    Reviewed November 25, 2019

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    Dear Ildefonsa, thank you for taking the time to write your review of your recent holiday at Nirwana Gardens. We are delighted that you enjoyed your getaway and the activities. It is a pleasure knowing that you all felt well-taken care of during your stay. Thank you for your kind review and we hope to have you with us again when you plan your next visit to Bintan.

    Responded December 16, 2019
    Nirwana Resort Hotel
    9.6
    Exceptional
    Ling from Singapore
    Couple
    Nirwana Deluxe Room
    Stayed 2 nights in March 2019

    Nice hotel”

    The surrounding is very peaceful and the sea is beautiful. There is shuttle from ferry terminal to hotel. The staff is very friendly. The bed is very comfortable. Had a good sleep two nights there. There is a shuttle bus to plaza Lagoi if you want to leave the resort area for some simple shopping as there are limited shops at the plaza. Overall an enjoyable stay.

    Reviewed March 23, 2019

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    9.6
    Exceptional
    kumaresan
    Couple
    Nirwana Room
    Stayed 2 nights in December 2019

    Good place to relax & enjoy”

    The resort is located at the sea shore. So the wind is very breezy & weather was good since it was monsoon season. There are many restaurants in the resort to enjoy different cuisine. Especially the seafood at KELONG RESTAURANT was damn good. Salt & pepper squid and steamed scallop with garlic. These 2 dish must try. All the staffs are very friendly & welcome us everywhere. The resort in-app facility is good to self guide us & they provide shuttle bus for every half an hour to roam within the resort. Overall stay was good & relaxing, will recommend to family & friends. Next time will stay here again.

    Reviewed December 12, 2019

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    Dear Kumaresan, thank you for taking the time to write your review of your recent holiday at Nirwana Gardens. We are happy to learn that you enjoyed your stay with us. Your kind words are encouraging and we are pleased to be of service. It was certainly a pleasure to have you with us and we look forward to welcoming you back.

    Responded January 10, 2020
    Nirwana Resort Hotel
    10.0
    Exceptional
    Rizwan from Singapore
    Family with young children
    Nirwana Suite
    Stayed 1 night in June 2022

    Best place to escape from City environment ”

    The hotel location is superb and its a complete island , once you are in resort you don’t need to go out . Peaceful place to stay , quite and relaxing , not much crowded as well.

    Reviewed June 27, 2022

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    10.0
    Exceptional
    Swe from Singapore
    Couple
    Nirwana Premier Room
    Stayed 1 night in October 2019

    super relax”

    hotel facilities are perfect , nice beach & clean water , staff are very helpful , food are delicious but expensive than Singapore :D

    Reviewed October 31, 2019

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    Dear Swe, thank you for taking the time to share your experience with us and for the great ratings awarded. We strive for excellence and it truly makes our day to hear that you had such a great time with us. We look forward to serving you again in the future.

    Responded December 16, 2019
    Nirwana Resort Hotel
    9.6
    Exceptional
    teresa from Singapore
    Solo traveler
    Nirwana Premier Room
    Stayed 1 night in January 2020

    Great quick getaway”

    Great for a quick getaway. Didnt leave the hotel once during my stay bc just wanted to relax on the beach. Had plenty of chairs by the beach or pool. Staff were v friendly. Needs more signs along walkway. Got lost in the dark walking to the gym. Also need to post hours of operation more. First day I went to 3 diff facilities that were about to close in 10 minutes or less or not open yet. Also staff would give varying times as to when things opened /closed

    Reviewed January 26, 2020

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    Dear Teresa, thank you for staying at Nirwana Gardens, it was our pleasure to have you with us. We are glad that your brief stay with us was comfortable and be sure that your feedback is really appreciated to motivate us to keep delivering the level of service and choices that our Guests are used to. We look forward to hosting you once again when your travel brings you back to Bintan.

    Responded March 18, 2020
    Nirwana Resort Hotel
    10.0
    Exceptional
    Rahul
    Family with young children
    Nirwana Premier Room
    Stayed 1 night in November 2019

    Awesome Resort”

    I have booked this resort for my stay & finds it too good to stay. Its like a 5 star resort with all amenities & with private sea beach.

    Reviewed December 05, 2019

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    Dear Rahul, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your review and for selecting our resort. We can’t wait to have you back for yet another enjoyable stay and we hope you give us the pleasure to host you all again in the near future at Nirwana Gardens.

    Responded December 16, 2019
    Nirwana Resort Hotel
    9.6
    Exceptional
    GAUTAM from India
    Family with young children
    Nirwana Premier Room
    Stayed 2 nights in September 2019

    Large property, great facilities, good service”

    The end to end experience right from welcome to departure was great. The property is huge and there are so many facilities. Archery, rifle shooting, buggy on hire, private beach are the stand out for me. I think there is more improvement required on breakfast and Indian cuisine in spice restaurant. In room dining was great. I’ll come again for sure!

    Reviewed September 09, 2019

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    Dear Gautam, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We strive for excellence and it truly makes our day to hear that you had such a great time with us. We will further look into the feedback you have provided us and look forward to serving you again in the near future.

    Responded September 25, 2019
    Nirwana Resort Hotel
    9.6
    Exceptional
    Vincent from Singapore
    Family with young children
    Nirwana Premier Room
    Stayed 3 nights in December 2019

    Short family holiday”

    Pros: Good service from ferry terminal right till the day you return back. Nice hotel to stay in. Cons: Only dino bistro providing Western food is available daily. There is one more restaurant serving noodles and dim sum. Other than that you need to travel to find local delights or order in room service. The main restaurant only provides breakfast and if there's a big group having some event, the pool side restaurant will also not be available.

    Reviewed December 15, 2019

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    Dear Vincent, thank you for taking the time to share your experience. We are pleased to receive your kind review and to know that you spent an enjoyable holiday with us. We have taken note on your feedback and truly appreciate you for giving us the opportunity to enhance the guest experience. We have other restaurants available within the resort and it is accessible via our resort shuttle with frequent scheduled timings. As our resort span across 300 hectares of land with 5 different properties for a different holiday experience, travelling around our property requires our guests to take a complimentary shuttle service within the resort. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

    Responded December 17, 2019
    Nirwana Resort Hotel
    10.0
    Exceptional
    Rizwan from Singapore
    Family with young children
    Nirwana Deluxe Room
    Stayed 1 night in June 2022

    Best place to find peace ”

    My second stay in this hotel , right place to relax and recharge urself

    Reviewed June 27, 2022

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    10.0
    Exceptional
    ShaAzurah from Singapore
    Group
    Nirwana Premier Room
    Stayed 2 nights in November 2019

    Exceptional”

    We had a good stay at Nirwana. Beautiful surrounding a d friendly and EXCELLENCE service.highly recommended.

    Reviewed November 20, 2019

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    Dear ShaAzurah, thank you for your compliments and for letting us know how much you enjoyed your experience with us. We are glad that your brief stay with us was comfortable and that you were happy with our service. We hope that you will stay with us a little longer on your next trip to Bintan and it would be our pleasure to welcome you back. See you again soon and as always, we remain at your service.

    Responded December 16, 2019
    Nirwana Resort Hotel
    9.6
    Exceptional
    Syarief from Indonesia
    Couple
    Nirwana Room
    Stayed 2 nights in March 2021

    Exceptional place!”

    Having a great time here. Got a free upgrade to Mayang sari resort next door which is super nice. The beach is in front of our front yard! Due to a small number of guests, some facilities and properties are closed. Definitely will come back later when situations are starting back to normal.

    Reviewed March 14, 2021

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    8.8
    Excellent
    Aminur from Bangladesh
    Couple
    Nirwana Deluxe Room
    Stayed 2 nights in November 2019

    Beautiful location, very friendly stuffs and great service ”

    Nirwana resort hotel is in the northern tip of Bintan Island. This part has been exclusively developed for a series of luxurious resorts. Picturesque surroundings, clean and white sandy beach, well maintained resorts. This is a big property, well maintained, nice big pool and a strip of private beach. Plus points of this resorts are beautiful private beach, Swimming pool, courteous stuffs & their flawless service, shuttle service to nearby resorts, plaza lagoi and other places and assortment of activities to keep you occupied. Negative sides include limited food options as the area is far from locality and nearby eateries except adjacent resorts which are quite pricey even to Singapore standard, mine was a 120 USD rooms and it’s quite small for the price with no balcony. Such a big property with plenty of open space all around should and must have all rooms with balcony, no bathrobes, tooth brush, toiletries for one person whereas we booked for two. While the stuffs put great effort to make your stay memorable I think hotel owners are bit miserly. It’s a five star property (as the price says) but in-room amnesties are far behind for a five star. With everything taken into consideration, the place is worth visiting for the beautiful surroundings and great stuffs and if you are looking for a quite place far from the madding crowd.

    Reviewed November 27, 2019

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    Dear Aminur, thank you for taking the time to share your experience. Your positive feedback on our facilities, beaches, service, shuttle convenient, guest rooms and surroundings are much appreciated and it is always a pleasure to offer our guests a positive experience. Rest assured, your feedback has been shared with the management for their review. We truly appreciate you for giving us the opportunity to enhance the guest experience. Do stay with us again whenever you come to Bintan, it would be our pleasure to welcome you back.

    Responded December 16, 2019
    Nirwana Resort Hotel
    9.6
    Exceptional
    SYED from Bangladesh
    Family with teens
    Nirwana Room
    Stayed 1 night in June 2019

    Amazing experience”

    Very good resort with wonderful landscapes. Beach side along with facilities were very good. Food was excellent. Dina restaurant should cover some Halal Asian food. Pick up and drop from ferry was excellent.

    Reviewed June 11, 2019

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