New West Hotel

3 stars out of 5
BGD, 10-r khoroolol, khaan bankn-nii baruun tald, Enkhtaivnii gudamj., Bayangol, Ulaanbaatar, Mongolia, 16081

Highlights

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Air conditioning

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurant

Bar

Massage

Airport transfer

Family room

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bayangol part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Your dates are popular among travelersUsers are booking a place in Ulaanbaatar every 10 minutes on Agoda.com
Service 7.5
Cleanliness 7.4
Room comfort and quality 7.2
Facilities 6.8

Based on 251 verified reviews

Service

7.5

Cleanliness

7.4

Room comfort and qua...

7.2

Facilities

6.8

Value for money

6.8

Location

6.4

See map

6.4Good

Location rating score

Parking
FREE
Closest landmarks
Gobi cashmere factory outlet, Ulaanbaatar, Mongolia
1.3 km
Railway Museum
1.8 km
Centre of Shaman Eternal Heavenly Sophistication
2.5 km
Hunting Museum
2.5 km
Mon Nip Camera Shop
2.5 km

Good to know

Value for money6.8
Distance to city center3.8 Km
Location rating6.4
Nearest airportChinggis Khaan International Airport (UBN)
Distance to airport29.4 km

Rooms available at New West Hotel

Standard Twin Beds with Sofa Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe
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  • Room size: 28 m²/301 ft²
  • Mountain view
  • 2 king beds and 1 double be...
Enter dates to see prices
Triple Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 3 single beds
Enter dates to see prices
Family Room (2 Adults + 1 Child)
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  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Standard Double Room (King Bed)
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
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Standard Double Room
...
  • Room size: 35 m²/377 ft²
  • Park view
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Standard Twin Room
...
  • Room size: 42 m²/452 ft²
  • Park view
Enter dates to see prices
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • City view
Enter dates to see prices
Family Room
...
  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Enjoy your getaway the best way with a beverage in your hand at New West Hotel's bar accessible right in front of your doorstep for when you need a sip or two.

Yes! New West Hotel offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your holiday. Please contact the property for more information.

Yes! New West Hotel provides dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

The average travel time to get from New West Hotel to the airport is 20 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

New West Hotel's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

New West Hotel has a total of 24 rooms.

Past business travelers that have stayed at this property have given New West Hotel an average rating of 8.1. You can look up more detailed customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given New West Hotel an average rating of 7.8. You can check out more in depth customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Check-in is from 10:00 AM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified periods may be charged an additional fee.

Start your days right, with the buffet and continental breakfast options offered at New West Hotel.

More about New West Hotel

More about New West Hotel

Experience Comfort and Convenience at New West Hotel

Welcome to New West Hotel, a charming 3-star hotel located in the heart of Ulaanbaatar, Mongolia. With its convenient location, modern amenities, and exceptional service, New West Hotel offers a comfortable and enjoyable stay for both business and leisure travelers. Built in 2008 and last renovated in 2013, New West Hotel boasts a contemporary design that combines elegance and functionality. The hotel features 24 spacious and well-appointed rooms, ensuring a cozy and relaxing atmosphere for guests. Each room is tastefully decorated with warm colors, comfortable furnishings, and modern amenities, providing a perfect sanctuary after a long day of exploring the city. Check-in at New West Hotel begins at 10:00 AM, allowing guests to start their stay early and make the most of their time in Ulaanbaatar. The check-out time is until 01:00 PM, giving guests ample time to prepare for their departure. Additionally, the hotel offers a hassle-free airport transfer service, with the airport located just 20 minutes away, ensuring a convenient and seamless travel experience. Families traveling with children will find New West Hotel to be a perfect choice. The hotel's child policy allows children between the ages of 4 to 17 to stay free of charge, making it an affordable option for families. With its comfortable rooms and child-friendly amenities, New West Hotel ensures a pleasant stay for guests of all ages. Located just 3.8 kilometers from the city center, New West Hotel offers easy access to Ulaanbaatar's top attractions, shopping districts, and business centers. Whether you're here for business or leisure, the hotel's prime location allows you to explore the vibrant city and immerse yourself in its rich culture. Experience comfort and convenience at New West Hotel, where warm hospitality and modern amenities await. Book your stay now and make your visit to Ulaanbaatar truly unforgettable.

Unwind and Indulge in New West Hotel's Exciting Entertainment Facilities

At New West Hotel, we understand the importance of providing our guests with a wide range of entertainment options to enhance their stay. Whether you're looking to unwind after a long day of exploring Ulaanbaatar or simply want to indulge in some leisure activities, our hotel has got you covered. Step into our vibrant bar and enjoy a refreshing drink while socializing with fellow travelers. Our skilled bartenders are ready to mix up your favorite cocktails, ensuring a memorable evening. For those in need of some relaxation and rejuvenation, our on-site massage services are the perfect solution. Treat yourself to a soothing massage that will melt away any stress or tension, leaving you feeling refreshed and revitalized. Our professional masseuses are highly trained and will tailor the treatment to your specific needs. If you're in the mood for some outdoor tranquility, our beautiful garden provides a serene setting to unwind and soak up the peaceful ambiance. Take a leisurely stroll amidst the lush greenery or find a cozy spot to sit and enjoy a good book. Our garden is the perfect escape from the bustling city life. And for those who love to sing their heart out, our karaoke facilities are sure to impress. Gather your friends and family and showcase your singing talents in our state-of-the-art karaoke rooms. With an extensive selection of songs and top-notch audio equipment, you're guaranteed a fun-filled night of entertainment. Whether you're a seasoned performer or a first-time karaoke enthusiast, our karaoke facilities will provide endless hours of laughter and enjoyment. So come and experience the excitement at New West Hotel's entertainment facilities, where there's something for everyone!





Convenience Facilities at New West Hotel

New West Hotel in Ulaanbaatar, Mongolia offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day or night, right in the comfort of your own room. The hotel also provides laundry service, making it convenient for guests to have their clothes cleaned and freshened up during their stay. For added convenience, New West Hotel offers safety deposit boxes where guests can securely store their valuable belongings. The friendly and attentive concierge staff is always ready to assist with any inquiries or requests, ensuring that guests have a seamless experience throughout their stay. Wi-Fi is available in public areas, allowing guests to stay connected and browse the internet effortlessly. The hotel also features a designated smoking area for guests who smoke. Additionally, all rooms at New West Hotel are equipped with free Wi-Fi, enabling guests to stay connected with their loved ones or catch up on work. Other convenience facilities include dry cleaning services, express check-in/check-out, luggage storage, and daily housekeeping, ensuring that guests have everything they need for a comfortable and stress-free stay at New West Hotel.

Convenient Transport Facilities at New West Hotel

New West Hotel in Ulaanbaatar, Mongolia, offers a range of transport facilities to ensure a hassle-free and convenient stay for its guests. With airport transfer services available, travelers can relax knowing that their journey from the airport to the hotel will be seamless and comfortable. The hotel also provides shuttle services, making it easy for guests to explore the city and visit popular attractions without any transportation worries. For those who prefer to drive, New West Hotel offers a car park free of charge, providing a secure and convenient place to park their vehicles. This is especially convenient for guests who are planning to explore the city at their own pace. Additionally, the hotel can also arrange tours for guests who wish to discover the beauty and cultural heritage of Ulaanbaatar with the help of experienced guides. With these transport facilities, New West Hotel ensures that guests have everything they need for a memorable and convenient stay.

Modern Comfort and Convenience at New West Hotel

Welcome to New West Hotel in Ulaanbaatar, Mongolia, where modern comfort and convenience await you. Our rooms are designed to provide you with a relaxing and enjoyable stay. Each room is equipped with air conditioning, ensuring that you stay cool and comfortable throughout your visit. Slip into one of our plush bathrobes and unwind after a long day of exploring the city. Start your day by catching up on the latest news with a complimentary daily newspaper, delivered right to your room. Get ready for the day ahead with the use of a hair dryer, conveniently provided in each room. For your entertainment needs, a television with satellite/cable TV channels is available, so you can catch up on your favorite shows or enjoy a movie night in. Quench your thirst with a refreshing drink from the mini bar, stocked with a selection of beverages. Keep your snacks and drinks cool in the refrigerator, perfect for storing any leftovers or drinks you may have. With these room facilities, New West Hotel ensures that your stay in Ulaanbaatar is comfortable, convenient, and enjoyable.

Indulge in Culinary Delights at New West Hotel

At New West Hotel, dining is an experience that tantalizes the taste buds and leaves a lasting impression. With a range of dining facilities to choose from, guests are spoiled for choice. Start your day with a delicious continental breakfast, served fresh every morning. Whether you prefer a hearty meal or a light snack, the hotel's coffee shop is the perfect spot to relax and enjoy a cup of freshly brewed coffee. For those craving a more substantial meal, the hotel's restaurant offers a diverse menu featuring both local and international cuisine. With 24-hour room service, guests can savor delectable dishes in the comfort of their own rooms at any time of the day or night. The hotel's dedicated staff ensures that the dining experience is seamless, with daily housekeeping ensuring that the facilities are always clean and inviting.

Comfort and Variety Await at New West Hotel

New West Hotel in Ulaanbaatar, Mongolia, offers a range of spacious and well-appointed rooms to suit every traveler's needs. From the cozy Deluxe room with a choice of 1 Double Bed or 2 King Beds, to the Family Room perfect for 2 Adults and 1 Child, there is something for everyone. The Standard Double Room with a King Bed provides a comfortable retreat, while the Standard Twin Beds with Sofa Bed offers ample space for relaxation. For larger groups, the Triple Room - Non-Smoking is a generous 42 square meters with 3 Single Beds. Whether you are traveling solo, as a couple, or with family and friends, New West Hotel has the perfect room for you. By booking your stay at New West Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. With Agoda's easy-to-use platform, you can conveniently browse through the available room types, compare prices, and make your reservation in just a few clicks. Say goodbye to the stress of finding the best deal and let Agoda take care of all your booking needs. Book your stay at New West Hotel on Agoda today and experience a seamless and enjoyable booking process.

Discover the Vibrant Neighborhood of Bayangol in Ulaanbaatar

Nestled in the heart of Ulaanbaatar, the Bayangol neighborhood offers a vibrant and lively atmosphere that is sure to captivate visitors. This bustling district is known for its diverse range of attractions, from cultural landmarks to modern entertainment options. One of the highlights of Bayangol is its proximity to the iconic Gandantegchinlen Monastery, a significant religious site in Mongolia. This magnificent temple complex is home to a 26-meter tall statue of Avalokitesvara, making it one of the largest standing Buddha statues in the world. Visitors can immerse themselves in the spiritual ambiance of the monastery, explore its intricately decorated buildings, and even witness the mesmerizing rituals performed by the resident monks. Aside from its cultural offerings, Bayangol also boasts a vibrant shopping and dining scene. The area is dotted with traditional markets, where visitors can browse through a wide array of local handicrafts, clothing, and souvenirs. Food enthusiasts will be delighted by the numerous restaurants and street food stalls that offer a taste of authentic Mongolian cuisine, from hearty meat dishes to flavorful dairy products. Whether you're seeking cultural immersion, culinary delights, or simply a lively atmosphere, Bayangol in Ulaanbaatar is a neighborhood that has it all. With its rich history, diverse attractions, and bustling energy, this vibrant district is a must-visit destination for travelers looking to experience the true essence of Mongolia.

Convenient Transportation Options from Ulaanbaatar Airport to New West Hotel

Located in the vibrant Bayangol district of Ulaanbaatar, Mongolia, New West Hotel offers a comfortable and convenient stay for travelers. Upon arriving at Ulaanbaatar Airport, there are several transportation options available to reach the hotel. One of the most convenient ways to get to New West Hotel from the airport is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 30 minutes, depending on traffic. It is advisable to negotiate the fare with the driver beforehand or ensure that the meter is used. For those looking for a more budget-friendly option, public buses are also available from the airport to the city center. From there, visitors can easily connect to a bus heading towards Bayangol district. Although this option may take longer, it provides an opportunity to experience the local way of commuting and offers a glimpse into the daily life of Ulaanbaatar residents. Alternatively, New West Hotel can arrange airport transfers for guests upon request. This hassle-free option ensures a smooth and comfortable journey directly to the hotel's doorstep. Guests can simply provide their flight details and the hotel staff will be waiting at the airport to greet and assist them. No matter which transportation option you choose, the journey from Ulaanbaatar Airport to New West Hotel is an opportunity to soak up the unique atmosphere of Mongolia's capital city. With its convenient location and various transportation choices, New West Hotel is an ideal choice for travelers seeking a comfortable and well-connected stay in Ulaanbaatar.

Explore the Rich Heritage and Cultural Delights near New West Hotel

Located in the heart of Ulaanbaatar, New West Hotel offers a convenient base for exploring the rich heritage and cultural delights of this vibrant city. Within close proximity to the hotel, you will find a myriad of landmarks and attractions that showcase the history and traditions of Mongolia. Step back in time and visit the Old Train Engines and Railway Museum, where you can marvel at the vintage locomotives and learn about the country's railway history. For sports enthusiasts, the National Sports Stadium is just a short distance away, hosting various sporting events and concerts throughout the year. Immerse yourself in the Mongolian culture by visiting the Hunting Museum, which houses a fascinating collection of hunting artifacts and exhibits. History buffs will be delighted by the Mongolian Parliament Building, an impressive architectural marvel that serves as the seat of government. For a spiritual experience, head to the Gandantegchenling Monastery, one of the most important Buddhist monasteries in Mongolia. Explore its intricate artwork, tranquil courtyards, and witness the Buddhist rituals that take place here. Discover the opulence of the Winter Palace of Bogdhan, the former residence of Mongolia's last king. Admire the beautiful architecture and explore the royal collections, including exquisite artwork and ceremonial objects. Uncover the mystical world of shamanism at the Centre of Shaman Eternal Heavenly Sophistication. Engage in traditional rituals, learn about the ancient beliefs, and gain a deeper understanding of Mongolia's spiritual heritage. Conveniently situated near the Chinggis Khaan International Airport, New West Hotel offers easy access to these remarkable landmarks and attractions, ensuring a memorable stay filled with cultural exploration and historical wonders.





A Culinary Adventure Awaits

At New West Hotel, you'll find yourself surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in a sizzling steak at The Bull, a popular steakhouse known for its juicy cuts and cozy atmosphere. For those craving authentic Korean cuisine, Orig Korean Restaurant and Sky Korean Restaurant offer a wide array of mouthwatering dishes that will transport you straight to Seoul. If you're in the mood for vegetarian fare, Govinda's Vegetarian Cafe serves up delicious and wholesome meals made with fresh, organic ingredients. Strings is a must-visit for those seeking a fusion of Western and Asian flavors, while Mokran Pyongyang Restaurant specializes in traditional North Korean dishes that are sure to tantalize your taste buds. For a taste of home, Molly Malone's Irish Pub and Restaurant offers a warm and inviting atmosphere along with classic Irish comfort food. After a long day of exploring, unwind at Edge Bar with a refreshing cocktail and stunning views of the city. And if you're looking for a quick bite or a variety of options, the State Department Store Food Court is just a stone's throw away. With such a diverse selection of restaurants right at your doorstep, your culinary adventure in Ulaanbaatar starts at New West Hotel.





Affordable Luxury at New West Hotel

Discover an oasis of comfort and style at New West Hotel, where luxury meets affordability. With an average price of just $66 per night, this hidden gem offers exceptional value for money in the heart of Ulaanbaatar, Mongolia. Compared to the average price of a hotel room in the city, which stands at $101, New West Hotel provides an unbeatable deal. Whether you're a budget traveler or simply seeking great value, this hotel offers a range of well-appointed rooms and top-notch amenities without breaking the bank. At New West Hotel, you can indulge in a comfortable and relaxing stay without compromising on quality. Experience the warm hospitality, modern facilities, and convenient location, all at a fraction of the cost of other hotels in Ulaanbaatar. Book your stay today and enjoy an unforgettable experience without the hefty price tag.

Great Restaurant and Excellent Service

New West Hotel in Ulaanbaatar, Mongolia has received rave reviews from its customers. One of the highlights mentioned by guests is the great restaurant inside the facilities. With a good variety of menu options and competitive prices for the area, guests have enjoyed their dining experience at the hotel. Another aspect that stood out to guests was the excellent service provided by the hotel manager. They were kind and went above and beyond to address specific questions and concerns via email. Moreover, the two receptionists on duty during one guest's visit were also praised for their English communication skills and warm hospitality. Their friendly and welcoming demeanor made guests feel right at home. With such positive experiences, it's no wonder that guests are eager to return to New West Hotel for their future stays. Additionally, guests were pleasantly surprised by the quality of their rooms. The rooms exceeded their expectations, offering cleanliness and comfort at a price that was more than reasonable. Furthermore, the presence of an English-speaking receptionist nearby provided reassurance and assistance whenever needed. With these glowing reviews, New West Hotel is a top choice for travelers seeking a delightful stay in Ulaanbaatar.

Exceptional Comfort and Service at New West Hotel

At New West Hotel, guests are treated to an exceptional level of comfort and service that leaves a lasting impression. With an overall rating of 6.8, this hotel has received high praise from satisfied customers who have experienced its top-notch facilities, delicious dining options, and impeccable cleanliness. One of the standout features of New West Hotel is its commitment to providing a comfortable stay for its guests. With a remarkable rating of 7.4 for comfort, this hotel goes above and beyond to ensure that visitors can relax and unwind in style. The well-appointed rooms are thoughtfully designed and equipped with modern amenities, allowing guests to enjoy a peaceful night's sleep after a long day of exploring the vibrant city of Ulaanbaatar. In addition to its luxurious accommodations, New West Hotel also excels in delivering exceptional service. With a staff performance rating of 7.3, the hotel's friendly and attentive team is always on hand to cater to guests' needs. Whether it's providing helpful travel tips, arranging transportation, or assisting with any requests, the staff at New West Hotel consistently goes the extra mile to ensure a memorable and enjoyable stay for every guest. With a focus on comfort, service, and attention to detail, New West Hotel is the perfect choice for travelers seeking a truly exceptional experience in Ulaanbaatar. Book your stay today and discover why this hotel has garnered such rave reviews from its delighted guests.

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Amenities and facilities

Good6.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Russian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Garden
  • Karaoke
  • Massage
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone

Food and dining

Breakfast options
  • Continental
  • Vegan
Restaurants on site
New West Restaurant
  • Cuisine: American

Location

BGD, 10-r khoroolol, khaan bankn-nii baruun tald, Enkhtaivnii gudamj., Bayangol, Ulaanbaatar, Mongolia, 16081

Good6.4

Location

Airports
  • Chinggis Khaan International Airport (UBN)
    29.4 km
Hospital or clinic
  • SOS Medica Mongolia UB International Clinic
    5.2 km
Convenience store
  • Petromart
    2.9 km
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from10:00
  • Check-out until13:00
  • Reception open until12:00
Getting around
  • Distance from city center3.8 Km
  • Travel time to airport (minutes)20
  • Airport transfer fee25 MNT
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)0 MNT
The property
  • Year property opened2008
  • Number of floors5
  • Room voltage220
  • Number of rooms 24
  • Most recent renovation2013
  • Non-smoking rooms/floorsYes
  • Number of restaurants1
Parking
  • Daily parking fee0 USD

Reviews of New West Hotel from real guests

Provided by verified guests of

Agoda logo
7.0
  • Service score 7.5 out of 10 and is a high score in Ulaanbaatar
    Service7.5
  • Cleanliness score 7.4 out of 10 and is a high score in Ulaanbaatar
    Cleanliness7.4
  • Room comfort and quality score 7.2 out of 10 and is a high score in Ulaanbaatar
    Room comfort and quality7.2
  • Facilities score 6.8 out of 10 and is a high score in Ulaanbaatar
    Facilities6.8
  • Value for money score 6.8 out of 10 and is a high score in Ulaanbaatar
    Value for money6.8
  • Location score 6.4 out of 10 and is a high score in Ulaanbaatar
    Location6.4
High score for Ulaanbaatar

Rating

9+ Exceptional (5)
8-9 Excellent (4)
7-8 Very Good (7)
6-7 Good (9)
<6 Below Expectation (15)
Guest Type
Language

Show reviews that mention 

Showing 40 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    MASAMI from Japan
    Business traveler
    Standard Double Room
    Stayed 1 night in June 2024

    “Nice hotel”

    We arrived very late, but the front desk was very kind. We requested a breakfast box since we had to leave at 5 o'clock in the morning. The breakfast box was very nice. Thank you very much for your hospitality.

    Reviewed June 27, 2024
    Auto-translated through generative A.I.
  2. 9.2
    Exceptional
    Greg from United States
    Solo traveler
    Standard Double Room
    Stayed 2 nights in August 2019

    “Great hotel experience with wonderful staff. ”

    The hotel manager was kind and excellent in communicating via email with my specific questions. She efficiently operates the hotel with staff there 24/7 to serve. The 2 receptionists that were there during my visit both communicated in English and made me feel very welcome. My room was better than I expected for the price. The restaurant inside the facilities was great with a good variety of menu options and priced competitively for the area. It was clean and if there was a question about the menu, the English speaking receptionist was in the next room over to help. I'd definitely return here!

    Reviewed August 13, 2019
  3. 7.6
    Very good
    Denise from United States
    Family with teens
    Family Room (2 Adults + 1 Child)
    Stayed 3 nights in July 2017

    “wonderful staff!”

    The hotel is a little out of the way. But staff helped get a ride to where we wanted to go for a decent price. Good breakfast and nice that they have a restaurant right there too.

    Reviewed July 08, 2017
  4. 6.0
    Han from Indonesia
    Family with teens
    Standard Double Room
    Stayed 1 night in July 2016

    “Very Nice Breakfast”

    Hotel is ok compare to the price is nothing to complaint. Breakfast and the server is very very nice, we are in hurry and they still try their best to prepare a breakfast for us, and the sandwich taste so wonderful.

    Reviewed October 21, 2016
  5. 4.4
    Nora from United States
    Group
    Standard Double Room
    Stayed 1 night in August 2016

    “disappointing hotel”

    The hot water was sporadic and off at the times when you would want to have a shower. The light bulbs were missing from the bedside lights and the phone cord was iffy and had to be juggled to make a call. There was no toilet paper in the bathroom. Even though the website said there was air conditioning, there wasn't and with a room right over the Karaoke Bar it was hard to sleep with the window open for air. Each of these things made it difficult to stay at the New West. Probably would choose a different hotel next time.

    Reviewed September 02, 2016
Changed to review page 1

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