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Mutiara Taman Negara Resort
Mutiara Taman Negara Resort
Mutiara Taman Negara Resort
Mutiara Taman Negara Resort
Mutiara Taman Negara Resort
Mutiara Taman Negara Resort
Mutiara Taman Negara Resort

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7.9

Very good

1,545 reviews

1,545 reviews

Housekeeping20
Breakfast11
Food & Dining6
See map

9.1

Exceptional

Location rating score

Exceptional location
Nearby landmarks
Tourist Information Center 300 m
Sultan Haji Ahmad Shah Airport 112.6 km
Kerteh Airport 115.2 km
Sultan Mahmud Airport 135.2 km
Sultan Azlan Shah Airport 145.9 km
Redang Airport 168.0 km
Sultan Abdul Aziz Shah Airport 168.8 km
Kuala Lumpur International Airport 198.4 km
Kota Bharu Airport 198.8 km
Pulau Tioman Airport 261.6 km

Mutiara Taman Negara Resort

Kuala Tahan, Kuala Tahan, Kuala Tahan, Malaysia, 27000 - See map

Conveniently situated in the Kuala Tahan part of Kuala Tahan, this property puts you close to attractions and interesting dining options. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Front desk [24-hour]

Airport transfer

Excellent breakfast

Daily housekeeping

Daily housekeeping

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer

Facilities

Airport transfer

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Restaurants

Shops

Cheaper than 82% of all properties in Kuala Tahan in the last 24 hoursCompared to 28 Kuala Tahan properties at Agoda for various dates
Value for money7.5
Distance to city center270.0 km
Location rating9.1

Rooms available at Mutiara Taman Negara Resort

Very good
Room comfort & quality

7.7

Chalet Double Room
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 2 single beds
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Single Chalet
...
  • Room size: 42 m²/452 ft²
  • River view
  • 1 single bed
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Chalet Half Board Triple
...
  • Room size: 42 m²/452 ft²
  • River view
  • 1 double bed and 1 single b...
Enter dates to see prices
Chalet Half Board Quad
...
  • Room size: 42 m²/452 ft²
  • River view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Chalet Triple
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 3 single beds
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Family Chalet
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
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Family Chalet Suite
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
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Chalet Half Board Single
...
  • Room size: 42 m²/452 ft²
  • 1 queen bed
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Chalet
...
  • Room size: 42 m²/452 ft²
  • 1 single bed and 1 queen be...
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Chalet Quad
...
  • Room size: 42 m²/452 ft²
  • 2 single beds and 1 queen b...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Mutiara Taman Negara Resort?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mutiara Taman Negara Resort?

Mutiara Taman Negara Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 650 MYR. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Mutiara Taman Negara Resort also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Mutiara Taman Negara Resort has a car park that's close to the resort.

Is breakfast offered at Mutiara Taman Negara Resort?

Wake up to a great buffet breakfast at Mutiara Taman Negara Resort.

What are my dining options at Mutiara Taman Negara Resort?

Mutiara Taman Negara Resort features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at Mutiara Taman Negara Resort?

On-site venues and convenient event services make Mutiara Taman Negara Resort an ideal choice for hosting corporate events.

What is the smoking policy at Mutiara Taman Negara Resort?

Mutiara Taman Negara Resort does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Mutiara Taman Negara Resort?

Mutiara Taman Negara Resort is located in Kuala Tahan, famous for good restaurants such as Mama chop and Family Restaurant.

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Explore the neighborhood

What people love about Mutiara Taman Negara Resort

  • 8

    Very good

    "Very nice place to stay"

    Penny

    |

    September 18, 2022

  • 9.6

    Exceptional

    "We enjoyed our stay at this resort and all the activities nearby."

    Noor

    |

    September 6, 2022

  • 9.6

    Exceptional

    "Myself and my family thoroughly enjoyed our 4 night stay in Taman Negara Mutiara."

    Kerry

    |

    August 2, 2022

Overall rating:

7.9

Very good
1,123 reviews
Cleanliness
7.5
Facilities
7.4
Location
9.1
Read all reviews >
What travelers say they love:
Great experience being here for 3 days 2 night.
Qasrina from Malaysia
Couple
More about Mutiara Taman Negara Resort

More about Mutiara Taman Negara Resort

Mutiara Taman Negara Resort

At Mutiara Taman Negara Resort, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the resort keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Tahan is made even more convenient with the shuttle services available at the resort.
Always get the assistance you need with front desk services including luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Mutiara Taman Negara Resort.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Mutiara Taman Negara Resort are designed and decorated to make guests feel right at home. Enjoy your stay even more at the resort, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Mutiara Taman Negara Resort are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Mutiara Taman Negara Resort. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the resort assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Mutiara Taman Negara Resort including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Mutiara Taman Negara Resort. Beat the hot weather with cooling water activities like fishing and non-motorized water sports. Challenge your travel group members or other guests to competitive fun, with the resort's hiking trails. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Reasons to stay here

Compared to the city's accommodation options, this resort scored higher than 96% of them for food and dining.
Guests who stayed at this resort have scored it higher than 85% of accommodations in the city.
According to guests who stayed here, this resort's room comfort is rated higher than 96% of other accommodations in Kuala Tahan.

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Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Food & Dining

39 mentions

Housekeeping

28 mentions

Breakfast

23 mentions

Internet

7 mentions

Languages spoken

  • English
  • Dutch
  • French
  • German
  • Italian
  • Malay
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Garden
  • Hiking
  • Outdoor recreational features
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [nearby]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Daily housekeeping
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Toiletries
Food and dining
Restaurants on site

Seri Mutiara Restaurant

  • Cuisine: International, Malaysian
  • Menu: Buffet, A-la-carte
Location
Kuala Tahan, Kuala Tahan, Kuala Tahan, Malaysia, 27000
Exceptional
Location

9.1

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property provides shuttle service from Kuala Lumpur. Kindly contact the property for more details.
  • The property provides shuttle service from Kuala Lumpur at an additional charge. Kindly contact the property for more details. In order to reserve the transfer, please inform the property of your arrival details prior to arrival.
  • Please inform the property regarding number of children and age prior to arrival.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • Please be informed that the State of Pahang has imposed Sustainability Charge at MYR3.00 per room per night to all hotel residents effective of March 1, 2022 in accordance to Hotel (Pahang) Regulation 2021.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee650 MYR
  • Distance from city center270.0 km
  • Travel time to airport (minutes)360

The property

  • Number of bars/lounges1
  • Number of restaurants1
  • Number of rooms 85
  • Year property opened1990
Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Mutiara Taman Negara Resort from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness7.5
Facilities7.4
Location9.1
Room comfort and quality7.7
Service8.1
Value for money7.5
High score for Kuala Tahan
Rating
9+ Exceptional (152)
8-9 Excellent (196)
7-8 Very Good (226)
6-7 Good (112)
<6 Below Expectation (107)
Time of the year
Mar - May (189)
Jun - Aug (223)
Sep - Nov (163)
Dec - Feb (218)
All guests (1,123)
All room types
All languages

Show reviews that mention 

Showing 793 verified guest comments
12345
9.6
Exceptional
rashid from Malaysia
Family with teens
Chalet Half Board Quad
Stayed 2 nights in November 2021

Wonderful time in Taman Negara”

We have just returned from a wonderful 3 days 2 night stay at Mutiara Taman Negara. With all the activities that can be done there, it was hardly enough time to do all. Our trip from KL was ok. We took our own sweet time but kept in mind to reach the dock at least by 5pm. Which we did, with 5 minutes to spare. The boat ride to the resort was the beginning of our adventure, even if it was only a 5 minute ride. Upon reaching the dock on the resort side, we had our bags taken up to the reception area via pulley. Wonderful idea as we didn't have to lug our bags up the stairs. The check in process was smooth and while my husband did that, I headed to the activities counter just beside it. Ended up booking the Rapid Shooting + Orang Asli Village tour but wasn't able to book anything else as they were fully booked. We were however advised to do the canopy walkway by ourselves without the tour, which we did the very next morning. The Rapid Shooting and Orang Asli Village tour was also such a delight. Our guide, En Kamil, did an amazing job, explaining everything about the Batek people and how they lived. The Batek people were also very accommodating and friendly. We were happy to buy some souvenirs from their little hut. The Rapid Shooting portion of the tour had us all drenched and laughing all the way. So much fun! It's too bad we didn't have time to visit the waterfalls or do the night walk tour but hopefully we can come again. The resort itself is very well maintained. The chalets are nice and clean and the bathrooms surprisingly modern. The shower water pressure could be better, though. Toiletries are not provided, except for the shower foam so bring your own shampoo, toothbrush, etc. The landscaping is beautifully done and we spent quite some time exploring the flora around the chalets. Beware of the monkeys though, they can be a bit mischievous. The staff were all so friendly and accommodating. Housekeeping was super efficient with our requests for extra soap and wat

Reviewed November 07, 2021

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10.0
Exceptional
Sean from Malaysia
Family with teens
Chalet Half Board Triple
Stayed 2 nights in March 2020

Great experience ”

Staff were mostly friendly especially the residence manager who gave good tips which made our experience a well worth one. Food (both bfast and dinner) were good and delicious too. The black sambal was exceptional. Chalet was clean and comfortable. Managed to see barking deer at the tahan hide twice and wild fowl which was a great experience. Overall, we loves it and would be back again for the other 2 hides in Taman negara.

Reviewed March 08, 2020

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10.0
Exceptional
Chang from Malaysia
Family with young children
Chalet Double Room
Stayed 1 night in December 2019

A Well Maintain Rain Forest Resort Must Visit”

Environment well maintain after built for many year, Staff are thumb up , helpful and good manners answer all the question clearly. Food was sufficient variety and nice . Perfect for family with young kids love the natural rainforest and adventures. Insect cycle are still well maintain , we stall 3day 2night , no mosquito was found. Can find negative comments. Improve Wi-Fi should be one of the option if doest not affect the naturals. Thanks for well keep environment for future generation who will appreciate the natural. In jungle trekking, I hear mill saw sounds still cutting the tree for log purpose, I was a bit worry rainforest will gone soon.

Reviewed December 30, 2019

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9.6
Exceptional
Robert from Malaysia
Couple
Chalet Double Room
Stayed 3 nights in September 2020

Fantastic!!!!!!”

Fantastic resort on the edge of the National Forest. Chalets fine for couples or a large group. While the furniture is not the highest end, the bed was extremely comfortable and the bathrooms were modern and nice. But, our room could have used a lot more light. The staff were very friendly and knew our names and room number very quickly. The tours were amazing. The boat rides were particularly fun and we highly recommend taking all the excursions you have time for. The jungle trek and canopy walk tour is of a medium to difficult hike. Distance traveled is 7.5km and you climb to 350m so you should be in decent shape. Our guides were very knowledgeable and helpful. We purchased both the breakfast and dinner package and were very happy with both. Staying on the resort to eat was better than catching a water taxi to the small restaurants located on the other side of the river. Monkeys are everywhere and will steal your food if you leave your table or are not paying attention.

Reviewed September 23, 2020

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10.0
Exceptional
Jeny from Malaysia
Group
Chalet Double Room
Stayed 2 nights in November 2019

Awesome Mutiara Taman Negara”

Highly recommended and the perfect place to stay in Taman Negara.Mr Saktiah and his staff from all levels provided the best service ever and made us feel very much at home.The whole team is an asset to the resort.We had a wonderful 4 days stay and left with a heavy heart.Will definitely be back for another holiday in Mutiara.Keep up the good job Mr.Saktiah and team.

Reviewed November 29, 2019

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9.6
Exceptional
Michelle from Australia
Couple
Chalet Double Room
Stayed 3 nights in February 2020

Best place to be close to nature.”

If you are looking for a 5 star resort, this is not for you. If you are looking for an adorable jungle chalet where monkeys run across your balcony, you can hear wild pigs foraging and hornbills flying overhead and you can walk easily to the jungle, this is the place for you. We recommend getting up early and walking the short distance to the local hide and watching the sunrise while listening to the jungle wake up. Perfect. The airconditioned rooms were serviced daily, the staff were always lovely and went above and beyond a few times in our stay. The buffet wasn’t too bad, compared to the food in town it was actually quite good. I especially liked the chef making fresh omelettes in the morning.

Reviewed February 16, 2020

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10.0
Exceptional
Qasrina from Malaysia
Couple
Chalet Double Room
Stayed 2 nights in September 2020

5* Taman Negara”

Great experience being here for 3 days 2 night. We love spending every moment here, from bed to Bukit Terasek. Our trekking coach Pak Cu, such a knowledgeable man. Explained every single plant. Overall, we would return for our next round with kiddos.

Reviewed September 08, 2020

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10.0
Exceptional
Tan from Malaysia
Family with teens
Chalet Half Board Quad
Stayed 2 nights in December 2021

物有所值”

Over 90 percent satisfaction. The garden is well maintained and surrounding is very clean and quite. Very natural rain forest jungle.

Reviewed December 16, 2021

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9.2
Exceptional
Natalie from United Kingdom
Couple
Chalet Suite
Stayed 2 nights in August 2019

Great resort for where it is”

We spent two nights here and were sad to leave. We had booked a family villa which gave us more space. It had everything we needed. It could have been cleaner but that was our only negative. We were regularly visited by wild boar and rhesus macaques in the tree outside our villa. Staff were friendly and helpful. We had booked the night walk. We saw scorpions, stick insects, a huge spider and two snakes and our guide was superb. It was a shame that they had so many groups going off at once as it was a bit chaotic and noisy so no chance of seeing any mammals but I still enjoyed it. Highly recommend the boat trip to Lok Bekoh. It was fantastic being taken down the river in a small open top four person boat. I asked our guide if I could see a kingfisher and he spotted one on the way back and made sure we got close to it. The walk to the waterfalls is not too long and well worth it as you can swim in beautiful clear water. Good resort and worth the money to experience being in the jungle.

Reviewed August 19, 2019

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9.6
Exceptional
tan from Malaysia
Family with teens
Chalet Half Board Quad
Stayed 2 nights in February 2022

Relaxing and Refreshing”

it's kind of relaxing yet nonstop sweating trip as we have joined the combo package to do hiking , jungle trekking and many more. So much fun and non stop explore something special. It's a great experience. Staff are friendly and helpful all the time, the brightness inside room need to be improved, I hardly see my things inside the room. Cleanliness is ok. The environment of the resort is really awesome and pretty, Monkeys are always at the path waiting for you. Pleasant Trip staying in the resort.

Reviewed February 07, 2022

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10.0
Exceptional
BALJEET from Malaysia
Family with teens
Family Chalet
Stayed 2 nights in March 2022

Wonderful nature holiday ”

Taman Negara is truly a gem and Mutiara Taman Negara is the best experience to stay at!

Reviewed March 19, 2022

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9.6
Exceptional
Mohd from Malaysia
Family with teens
Stayed 2 nights in April 2018

Back to Nature trip”

Friendly staff assisting during check-in & recommending tour option. Check-in procedure takes less than 10 minutes and we are free for any kind of adventurous activity. Enjoy staying here and will come again to explore more.

Reviewed January 02, 2019

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9.6
Exceptional
Seng from Malaysia
Family with young children
Family Chalet
Stayed 2 nights in November 2021

First night was great, silent, peace and relax.”

Don't choose adjoining room/chalet. It was nightmare at second night as the next door talk and laugh loudly at midnight, from 11pm to 230am.

Reviewed November 22, 2021

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9.2
Exceptional
Lindsey from Netherlands
Family with young children
Stayed 2 nights in July 2019

Loved it!”

We loved this place. Our chalet was clean and had everything we needed. The tours organized by the resort were great and we also loved the restaurant although service was a little slow sometimes. This place would be even better if they add a pool to the premises.

Reviewed August 07, 2019

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9.2
Exceptional
Ameerah from Malaysia
Couple
Stayed 1 night in February 2020

Awesome!! Highly recommended!”

Staying for only for 2 days but I wish to spend more. The breakfast and dinner buffet was GREAT. Room is clean and cozy. The staff is very helpfull and polite. Definitely will come back!! 👍🏻👍🏻👍🏻

Reviewed February 10, 2020

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9.2
Exceptional
Ahmed from Malaysia
Family with young children
Family Chalet
Stayed 2 nights in November 2021

Amazing customer service”

The staff at Mutiara Taman Negara offered great customer service and were attentive to all our needs during the stay. Some of the menu items in the restaurant were unfortunately unavailable (especially the juices and mocktails). Hopefully that can be corrected in the future. But overall, it was the best service I've received in a hotel of this price range in Msia. Highly recommend. Keep it up!

Reviewed November 08, 2021

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10.0
Exceptional
MUHAMMAD from Malaysia
Family with young children
Chalet Half Board Triple
Stayed 1 night in November 2021

Resort terbaik”

My family really enjoyed it

Reviewed December 18, 2021

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9.2
Exceptional
Hock from Malaysia
Family with young children
Chalet Half Board Triple
Stayed 3 nights in December 2021

Exceptional”

Everyone think monsoon season cannot visit but this trip really great and no rain for our 4 days there. According to the resort manager Mr Sati actually monsoon season only one or two day rain in a week. So still a good time to visit

Reviewed December 08, 2021

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8.8
Excellent
Stetson from Malaysia
Solo traveler
Chalet Double Room
Stayed 2 nights in July 2020

Incredible location with helpful park staff nearby and spacious rooms with nice A/C and facilities.”

I would recommend bringing your own first aid as the resort does not have much of a supply beyond a small container of bandages. Being out in the jungle, accidents and falls could happen and, surprisingly, the resort is not equipped to handle much beyond a paper cut. Post MCO, the staff in the restaurant seems overwhelmed with new protocols and managing guests. They are friendly and helpful, but be prepared to give them time and patience. I would recommend the local Malaysian dishes over the Western food.

Reviewed July 05, 2020

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9.2
Exceptional
Ai from Malaysia
Solo traveler
Chalet Double Room
Stayed 1 night in October 2018

Rainforest Hotel”

Great hotel if you want to visit the National rainforest. Great setting for a rainforest wedding too which was the purposes of my visit 😀

Reviewed January 20, 2019

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