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One Eleven Hotel
One Eleven Hotel
One Eleven Hotel
One Eleven Hotel
One Eleven Hotel
One Eleven Hotel
One Eleven Hotel

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8.7

Excellent

1,517 reviews

1,517 reviews

See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Australian Center for Education (ACE)

160 m

Soun Ly Houy Mart

260 m

MaxValu

310 m

Bophana Center

320 m

Phka Kn'jay Fashion Boutique

330 m

Popular landmarks
Independence Monument

560 m

National Museum

900 m

Silver Pagoda

940 m

Royal Palace

960 m

Tuol Sleng Genocide Museum

1.3 km

Closest landmarks
Hope

60 m

Sihanouk Hospital Center Of HOPE

70 m

International SOS Medical & Dental Clinic

110 m

Raffles Medical

120 m

Hiroshi Health Club

130 m

2021

One Eleven Hotel

Building No 26, St. 55, Corner St 228, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 12207 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Sangkat Chakto Mukh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Tuol Sleng Genocide Museum. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

690 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Hot tub

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Phnom Penh every 10 minutes on Agoda.com
Value for money8.7
Location rating8.8
Nearest airportPhnom Penh International Airport (PNH) - Cambodia
Distance to airport8.7 km

Rooms available at One Eleven Hotel

Executive Suite
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
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Deluxe King
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 34 m²/366 ft²
Enter dates to see prices
Superior Room
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices
Premium Room, City View
...
    Enter dates to see prices
    Deluxe Room (1 Queen Bed or 2 Single Bed)
    ...
      Enter dates to see prices
      Corner Room
      ...
        Enter dates to see prices
        Executive
        ...
          Enter dates to see prices

          Frequently asked questions

          Does One Eleven Hotel have a hot tub?

          A hot tub is one of the facilities available at Lyve Inc Hotel.

          What time is check-in and check-out at One Eleven Hotel?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to One Eleven Hotel?

          One Eleven Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 15 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at One Eleven Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, One Eleven Hotel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Phnom Penh with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at One Eleven Hotel?

          Start your mornings right, with the continental and buffet breakfast options offered at One Eleven Hotel. There's an additional charge of 13 USD for adults and 7 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at One Eleven Hotel?

          One Eleven Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

          Can business events be hosted at One Eleven Hotel?

          On-site venues and convenient event services make One Eleven Hotel an ideal choice for hosting events such as seminars, corporate events and meetings. The venue available at the hotel can accommodate up to 30 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

          What is the smoking policy at One Eleven Hotel?

          One Eleven Hotel does not permit smoking in any of its rooms or indoor areas.

          What restaurants are nearby One Eleven Hotel?

          One Eleven Hotel is located in Sangkat Chakto Mukh, famous for good restaurants such as la polenta, Border City Restaurant and Samourai.

          What popular shopping places are close to One Eleven Hotel?

          Located in the Sangkat Chakto Mukh area, One Eleven Hotel is close to great shopping choices like Phka Kn'jay Fashion Boutique, Angkor Independent Tailor and Lotus Silk.

          What are popular attractions near One Eleven Hotel?

          Guests at One Eleven Hotel can easily visit Independence Monument, Statue of King Father Norodom Sihanouk and Cambodia-Vietnam Friendship Monument located in the Sangkat Chakto Mukh area.

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          See map

          Explore the neighborhood

          What people love about One Eleven Hotel

          • 9.6

            Exceptional
            Staff 

            "The hotel is in a centre of the city, easy to access to everywhere, staff are friendly, hotel very new and clean, value for money"

            YIN

            |

            February 6, 2022

          • 9.6

            Exceptional

            "Everything was enjoyable."

            Robert

            |

            February 1, 2022

          • 9.6

            Exceptional

            "It's almost like home for me!"

            Simone

            |

            December 2, 2021

          Property ranking|Compared to 630 Phnom Penh properties
          See all rankings
          Cleanliness score
          9.1/10
          Value for money score
          8.7/10
          Overall score
          8.8/10
          Location score
          8.8/10
          Better than
          96
          %
          of Phnom Penh properties
          Better than
          94
          %
          of Phnom Penh properties
          Better than
          92
          %
          of Phnom Penh properties
          Better than
          91
          %
          of Phnom Penh properties
          Overall rating:

          8.7

          Excellent
          1,517 reviews
          Cleanliness
          9.1
          Facilities
          8.5
          Location
          8.8
          Read all reviews >
          What travelers say they love:
          Nice, clean, value for money, good location
          Lee from Malaysia
          Solo traveler
          More about One Eleven Hotel

          More about One Eleven Hotel

          One Eleven Hotel

          Immerse yourself in the all that Phnom Penh has to offer with a getaway at One Eleven Hotel.
          At One Eleven Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Phnom Penh is made even more convenient with the taxi and shuttle services available at the hotel.
          For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
          Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the One Eleven Hotel. For health reasons, smoking is not permitted anywhere inside the hotel.
          All rooms at One Eleven Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms.
          Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


          Dining and things to do

          Each morning you can start the day with a delicious in-house breakfast offered at One Eleven Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
          Enjoy the countless activities offered at One Eleven Hotel. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


          Around the property

          Don't spend all your time inside while in Phnom Penh! Be sure to visit Royal Palace located 950 m away, an item on every checklist of those who travel to Phnom Penh. Find that special item or souvenir that will commemorate your trip to Phnom Penh at Central Market located 1.8 km away.


          Reasons to stay here

          Find incredible value for money here, which is ranked better than 92% of the city's accommodation.
          Compared to other accommodations in Phnom Penh, facilities here are rated higher than 93% of them.
          Guests who stayed here found it to be neat and tidy, scoring it above 96% of other accommodations in the city.

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          Amenities and facilities
          Excellent
          Facilities

          8.5

          Most talked about facilities

          Breakfast

          33 mentions

          Housekeeping

          26 mentions

          Swimming Pool

          6 mentions

          View

          6 mentions

          Languages spoken

          • English
          • Chinese [Mandarin]
          • Khmer

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fitness center
          • Hot tub
          • Tours

          Cleanliness and safety

          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • Hand sanitizer
          • Hygiene certification
          • Physical distancing of at least 1 meter
          • Safe dining setup
          • Sterilizing equipment
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Bar
          • Coffee shop
          • Restaurants
          • Room service

          Swimming & soaking

          • Hot spring bath

          Services and conveniences

          • Concierge
          • Daily housekeeping
          • Doorman
          • Dry cleaning
          • Elevator
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area

          Access

          • Check-in [24-hour]
          • Fire extinguisher
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]

          Getting around

          • Airport transfer
          • Car park [free of charge]
          • Car park [on-site]
          • Shuttle service
          • Taxi service

          Available in all rooms

          • Air conditioning
          • Bathrobes
          • Blackout curtains
          • Carpeting
          • Coffee/tea maker
          • Complimentary tea
          • Daily housekeeping
          • Desk
          • Free bottled water
          • Free instant coffee
          • Hair dryer
          • In-room safe box
          • Mini bar
          • Non-smoking
          • Satellite/cable channels
          • Slippers
          • Smoke detector
          • Soundproofing
          • Telephone
          • Toiletries
          • Wi-Fi [free]
          Food and dining
          Breakfast options
          • Asian
          • Continental
          • Vegetarian
          Location
          Building No 26, St. 55, Corner St 228, Sangkat Chakto Mukh, Phnom Penh, Cambodia, 12207
          Excellent
          Location

          8.8

          Airports

          • Phnom Penh International Airport (PNH) - Cambodia
            8.7 km 52 min drive
          • Rach Gia Airport (VKG) - Vietnam
            179.3 km

          Public transportation

          • Capitol Bus Station
            680 m
          • GST Bus Station
            1.1 km

          Hospital or clinic

          • Hope
            60 m

          Shopping

          • Central Market
            1.8 km

          Convenience store

          • Smile Mini Marts
            390 m

          Cash withdrawal

          • ATM
            330 m
          What's nearby

          Popular landmarks

          • Independence Monument
            560 m
          • National Museum
            900 m
          • Silver Pagoda
            940 m
          • Royal Palace
            960 m
          • Tuol Sleng Genocide Museum
            1.3 km
          • Sisowath Quay
            1.4 km
          • Central Market
            1.8 km
          • Wat Phnom
            1.9 km
          • Russian Market
            2.3 km
          • Choeung Ek Genocidal Center
            8.7 km

          Nearby landmarks

          • Hope
            60 m
          • Sihanouk Hospital Center Of HOPE
            70 m
          • International SOS Medical & Dental Clinic
            110 m
          • Raffles Medical
            120 m
          • Hiroshi Health Club
            130 m
          • Australian Center for Education (ACE)
            160 m
          • Naga Clinic
            210 m
          • Elsewhere Bar
            210 m
          • Pharmacy Naga Clinic
            220 m
          • Soun Ly Houy Mart
            260 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Children 0-6 year(s)
          Must use an extra bed
          If you need an extra bed, it will incur an additional charge.
          Guests 7 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Getting around

          • Airport transfer fee15 USD
          • Travel time to airport (minutes)45

          Extras

          • Breakfast charge (unless included in room price)13 USD

          The property

          • Number of bars/lounges1
          • Number of floors16
          • Number of restaurants1
          • Number of rooms 88
          • Room voltage220
          • Year property opened2017

          Reviews of One Eleven Hotel from real guests

          Provided by verified guests of Agoda
          8.7
          /
          10
          Cleanliness9.1
          Facilities8.5
          Location8.8
          Service8.8
          Value for money8.7
          High score for Phnom Penh
          Rating
          9+ Exceptional (174)
          8-9 Excellent (48)
          7-8 Very Good (55)
          6-7 Good (17)
          <6 Below Expectation (38)
          Time of the year
          Mar - May (83)
          Jun - Aug (83)
          Sep - Nov (80)
          Dec - Feb (86)
          All guests (1,221)
          All room types
          All languages

          Show reviews that mention 

          Showing 332 verified guest comments
          12345
          9.6
          Exceptional
          Minh from Vietnam
          Solo traveler
          Deluxe King
          Stayed 2 nights in January 2019

          Very modern hotel”

          I was staying in Lumiere for 2 nights and it was amazing that I was upgraded free to a suite. Generally, the hotel is very modern with contemporary design and interior, located in a very nice neighbourhood where you can find nice coffee shops, restaurants and just in walking distance to Sihanouk boulevard and major attractions. My room was spacious with high ceiling, floor-to-ceiling windows, comfortable bed , large bathroom, huge wardrobe, complimentary drinks and snacks. In addition the room was equipped with high-end equipments like speaker, usb charger which made my stay so easy. The staffs were speedy and knew what to do with guests' requests. Especially, the safe-guards outside of the hotel were really helpful when giving me advice to keep my eyes on my belongings to avoid robbery. A great thing about this hotel is the restaurant for breakfast is located on the top floor so you can have breakfast with a view, this place is also a bar at night. The breakfast had variety of choices from chinese to western food, I couldn't try all of them though.  Highly recommend this hotel for business travellers, young people who want to experience modern vibe in a very busy hot chaotic city like Phnom Penh

          Reviewed February 04, 2019

          See room deals

          Dear Minh, What a great review you had left for us. I appreciate your lovely feedback about our facilities as well as the security guards. I wish to see you back soon perhaps in the not too distant future. Kind regards, Tola Thoeun

          Responded February 11, 2019
          One Eleven Hotel
          9.6
          Exceptional
          Jeremy from Australia
          Solo traveler
          Superior King
          Stayed 3 nights in October 2017

          Fantastic staff, excellent rooms & facilities, great location. ”

          I have to admit Lumiere exceeded my expectations and I'm highly likely to return if I ever visit Phnom Penh again. The room was very nice, modern, and clean. I loved that they have multiple USB jacks (even on the clock on the nightstand) to plug your devices in. The only issue I had was with the shower as the shower pressure was very very weak and if you flush the toilet it will reduce the pressure and hot water a further 2-5min. The bed was very comfortable and I actually slept too well my first night and woke up late! The staff were incredible. They happily helped me make restaurant phone bookings as my phone only had internet data, and happily answered any questions I had about currency, travelling in Cambodia, etc. To my surprise they clean the room twice a day, one of which I opted out of. Room service in general was great. I accidentally spilt a drink on my bed sheets at midnight one day and they were still happy to come change it. Facilities wise they have a simple but great gym with fantastic views of the city on the rooftop. My favorite was the squat rack with bar which you rarely find in any hotel in the world. The skybar has nice views, the bartender was very friendly and made me a mocktail even when it wasn't on the menu. The cafe downstairs makes pretty nice coffee (which I'm quite picky about) and is a nice place to relax. The location of the hotel is fantastic, many major restaurants are within walking distance. The palace and national museum is also just a 10-15min walk away. Lumiere is very well managed and it was definitely a highlight of my trip. Will definitely recommend to others.

          Reviewed October 21, 2017

          See room deals

          10.0
          Exceptional
          Walker from United States
          Couple
          Superior King
          Stayed 2 nights in July 2020

          Excellent location, great value, great facilities!”

          This hotel has thus far been my favorite to stay in Phnom Penh. The hotel runs sales offering their rooms at affordable prices, and the facilities themselves are immaculate, the food on the rooftop is great, the room is immaculate... the only area for improvement that I might suggest is the curtains. For a hotel this nice, the curtains are much too long for the windows and drag on the floor - it seems to lessen the quality of an otherwise premium room. However, this is simply a minor detail - on balance, this is an excellent hotel that I would suggest everyone consider staying at.

          Reviewed July 22, 2020

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          Dear Mr. Walker, What a lovey review and rating you shared about us today. We are so overwhelmed with how you described your experience at Lyve Inc Hotel and how we made your stay a wonderful one. Big thanks to your constructive feedback about the curtain and we will look into that. I wish to have another opportunity of welcoming you back again soon. Kind regards, Tola THOEUN Lyve Inc Management

          Responded July 23, 2020
          One Eleven Hotel
          9.2
          Exceptional
          Ai from Australia
          Couple
          Deluxe King
          Stayed 2 nights in November 2017

          Best hotel ”

          We stayed t Lumiere for 2 nights. It was the best hotel we stayed in Phnom Penh!!! It’s a bit far from the airport but markets and popular restaurants are all pretty close. Facilities are so satisfying too. We loved everything about the building, so clean and modern! A few miner things to note though, our room was so clean but hair in the drain in the shower wasn’t cleaned and it didn’t drain properly when we had showers. Also, almost all girls at the sky bar don’t speak good English. It was quite hard to communicate with them. We had dinner there, but food portion was so small and we felt it was so over priced for what it was. I would recommend to just go out and enjoy local restaurants. Overall I’m so satisfied with this hotel though, I would definitely come back!

          Reviewed November 26, 2017

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          10.0
          Exceptional
          Allen from United States
          Couple
          Deluxe King
          Stayed 2 nights in December 2017

          If you're not considering the Lumiere Hotel, you're really missing something . . .”

          We travel everywhere. And we travel a lot. I'm here to let you know that a) this hotel has everything you could possibly be searching for in Phnom Penh -- competent and caring staff, beautifully designed rooms, first class service, exceptional breakfasts, and a location that cannot be beat. I have to file this disclaimer: The hotel did not -- I repeat. did not -- pay me to write this. We intend on returning to Phnom Penh. Any guesses as to where we're choosing to stay?

          Reviewed December 13, 2017

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          8.4
          Excellent
          Naroth from Cambodia
          Couple
          Superior King
          Stayed 1 night in May 2020

          Everything perfect except receptionist ”

          Perfect hotel with value of money. Nice view nice equipment and location but the receptionist not polite to the customer. I was at there at 2:30pm for check in and i booked as Lumiere Hotel but they said they changed name as Lyve Inc Hotel instead with strong words and no respect at all. He talk without smile and sound so strict to me.

          Reviewed May 19, 2020

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          Dear Mr. Naroth, Thank you very much for your stay and decent rating. At the same time, I am so sorry that we could not make your stay a comfortable one. I agree with you that Reception area need to be trained more with the professionalism and friendliness. I am so sorry once again about this. Despite the above mention issue, I look forward to welcoming you back again soon. Kind regards, Tola THOEUN Lyve Inc Management

          Responded June 29, 2020
          One Eleven Hotel
          9.6
          Exceptional
          Aaron from United States
          Family with teens
          Deluxe King
          Stayed 1 night in November 2017

          Extraordinary service, beautiful rooms.”

          We loved the staff! They sent their French chef to our dinner table to personally help us with gluten-free dining. Sorry Phnom Penh, we ate in the hotel dining room for almost all meals! One thing we'd change is the pool/jacuzzi, we went up in the morning and the filter pump was off, and the water clearly not clear. They should never turn off the pool pump, even overnight it should be on, to keep the pool water clean. Even though we were looking forward to the pool and it was one reason why we chose the hotel, we did not use it because the water was not clear.

          Reviewed December 08, 2017

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          9.6
          Exceptional
          Hui from Singapore
          Couple
          Superior King
          Stayed 1 night in December 2019

          Recommend !”

          Everything was good except that there wasn’t a pool, only a jacuzzi. Breakfast was good for a 4-star hotel. Egg Station staff on 24 Dec 2019 morning was the most jovial and cheerful Egg Station Staff I’ve seen in years! We arrived early on 23 Dec and Sok Leung was equally friendly and welcoming to offer us hot water to drink and shower and freshen-up opportunity at common bathroom/changing room. Don’t miss night view of Phnom Penh at Skybar. For Singaporeans, you will be happy to find Killiney Cafe on ground floor and Channel News Asia in the TV selections here.

          Reviewed January 07, 2020

          See room deals

          Dear Hui, Thank you very much for spending your time rating and sharing your recent experience at Lumiere hotel. It is so nice hearing your kind words about our staffs' friendliness and in particularly from Mr. Sokleang at the reception and Mr. Sophal at the egg station. I had shared your review with them today and they were so happy reading it. We look forward to having another opportunity to welcoming you back again soon. Kind regards, Tola THOEUN Operations Director

          Responded January 08, 2020
          One Eleven Hotel
          10.0
          Exceptional
          Wei from Singapore
          Couple
          Deluxe King
          Stayed 2 nights in June 2018

          Best service ever!!!”

          Had a great two night stay at Lumiere. The room was pristine and the bed was extremely comfortable. Location was great and close to everything too. Service staff was amazing – they went above and beyond! We left an iPad in the room when we checked out but the staff sent it down to the airport before we even called them. Thank you team Lumiere for the wonderful stay, would definitely return again.

          Reviewed June 19, 2018

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          Dear Wei. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as yours. We will make sure to let the Front Office & Housekeeping departments know how much their actions had an impact on your stay. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division

          Responded June 19, 2018
          One Eleven Hotel
          8.4
          Excellent
          Bart from Netherlands
          Business traveler
          Deluxe King
          Stayed 4 nights in July 2017

          New hotel ”

          The Lumiere hotel is a new hotel recently opened in Phnom Penh. The rooms are modern but simple decorated and have very comfortable beds. The hotel suffers sometimes with some small technical issues, which is expected from a new hotel, but will gradually be solved. The staff are very friendly and helpful and do everything to make your stay comfortable. The skybar on the 14th floor is THE new hotspot in town and is destined to become one of the top attractions in Phnom Penh, with amazing views and good atmosphere. I would definitely recommend this hotel to others!

          Reviewed July 29, 2017

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          10.0
          Exceptional
          Yuan from Singapore
          Couple
          Superior King
          Stayed 1 night in May 2017

          Thumbs up for the excellent service!”

          To our surprise, when my partner and I entered our room… we were greeted with a mild yet romantic scent accompanied by soft jazz music. It was the perfect afternoon after the morning rush to catch our flight from Siem Reap to Phnom Penh. The bed and pillows were incredibly soft and comfortable. There was also a mobile phone in the room that came with data… so convenient we brought it out and used it as a portable wifi-hotspot. Hotel's staffs were very friendly and attentive. We were impressed with their service.

          Reviewed June 02, 2017

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          10.0
          Exceptional
          Anthony from Canada
          Couple
          Superior King
          Stayed 1 night in March 2020

          Fantastic New Hotel in Phnom Penh”

          Superb new hotel close to everything. Top quality and impeccable service. Friendly staff that speak fluent English. The breakfast is worth it. The rooftop patio is one of the best in the city. A tad pricey for Phnom Penh but well worth every penny. Second time staying at Lumiere Hotel and definitely would go again and again.

          Reviewed March 09, 2020

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          Dear Anthony, Thank you very much for this perfect rating and kind words about your recent stay with us. We appreciate your feedback and very delighted learning you enjoyed the stay. We look forward to another chance of welcoming you back again soon. Best regards, Tola THOEUN Operations Director

          Responded March 10, 2020
          One Eleven Hotel
          8.8
          Excellent
          Amber from China
          Solo traveler
          Deluxe Twin
          Stayed 2 nights in August 2018

          Nice room with nice view”

          i been reviewing hotels for my phnom penh trip for long and finally decide to stay at Lumiere.There are not many high floors hotel in phnom penh.the location is not perfect but ok.breakfast is great.anyway i did enjoy when i was staying in Lumiere.

          Reviewed September 17, 2018

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          Dear Amber. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division

          Responded September 17, 2018
          One Eleven Hotel
          7.2
          Very good
          naohito from Japan
          Business traveler
          Superior King
          Stayed 14 nights in May 2020

          nice but not cosy”

          A good hotel in general. However, I was disappointed in several minor things. At the sky bar/restaurant, I wanted to stay away from crowds amid the epidemic of covid-19. Seeing that there were many vacant tables, I asked a waitress if I can sit in a corner table with four seats (I was only one). After a moment of thinking, she was kind enough to let me sit there. However, when I was about to sit down, another waiter come and asked me to sit in a two seated table which was next to a group of many having a nice time and talking quite vocal. It's a small thing and I knew the waiter was just following protocols, but I did not feel happy and I left without ordering. The reception staff at a glance seemed courteous, but I was a bit disappointed to hear the first word coming from their mouth was "no food from outside". Yes, I understand, but was that of the utmost priority when welcoming a guest? Furthermore, they didn't seem to bother looking at you when you were trying yo greet them hello. Yes, they are serious workers trying to follow every step of what they were told to do, but I doubt they understand the concept of "hospitality". I don't blame them, but was not happy about the management who train them. Staying in more than a dozen hotels in Phnom Penh, I understand that price is defined based on location and facility. However, I hope someday the hotels in Phnom Penh, especially for those of this class, would understand that hospitality is not necessarily about these items, but of the quality and education of their staff. I have stayed in much higher and lower class hotels and enjoyed the courtesy of their staff. Unfortunately, here I could not. One last downside for me who appreciate fresh air is that the window was sealed and could not be opened. I guess this depends on the preference. Other than this, everything was good: The mattress was remarkable. I have lower spinal issues, but I had absolutely no problem for the bed in this hotel. In fact my first time exp

          Reviewed June 02, 2020

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          Dear Mr. WATANABE, Thank you very much for taking your time sharing your feedback from your previous visit at Lyve Inc hotel. I am glad you find our mattress very comfortable even you are having your spinal issue. At the same time, it is most concern to hear the service you experienced at the sky bar was not a pleasant one. I agree with you that it would have been better in this class of hotel. Even though we received lots of positive feedback about our sky bar staffs, but we let you down this time. I am so sorry. Despite the above mentioned issue, I will look after your current stay with us. Kind regards, Tola THOEUN Lyve Inc Management

          Responded June 28, 2020
          One Eleven Hotel
          8.4
          Excellent
          Jason from United Kingdom
          Business traveler
          Deluxe King
          Stayed 5 nights in November 2017

          Excellent Find”

          I was very happy with this hotel after so many disappointments with hotel rooms in Phnom Penh in the past. Great value for money as I have paid twice as much for less in PP, in the past. Great rooms with fantastic views of the city, bed was so comfortable, I didn't want to get up :) Staff were very helpful, the rooftop bar and restaurant was a good experience. I would definitely stay here again. Not a great location but everything is just a tuktuk hop away.

          Reviewed November 16, 2017

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          10.0
          Exceptional
          Birathiban from Sri Lanka
          Business traveler
          Superior King
          Stayed 1 night in June 2017

          Great Meeting Room”

          Work trip, stayed at Lumiere this time. Glad that room is as real as photo. Spacious meeting room with great view.

          Reviewed June 09, 2017

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          Dear Birathiban. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division

          Responded October 17, 2018
          One Eleven Hotel
          8.4
          Excellent
          stephen from Singapore
          Business traveler
          Superior King
          Stayed 3 nights in November 2018

          Spacious rooms”

          The rooms are spacious with all the amenities of any modern hotel. Location wise about 7- 10mins tuk tuk ride to the city centre (Palace, riverside) areas so may not be perfect location for holiday only in Phnom Penh. There is a very nice and classy craft beer place (Hops) 2 minutes walk from the hotel that serves very nice beer and food which is a huge plus for staying in this hotel

          Reviewed November 22, 2018

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          Dear stephen. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division

          Responded November 26, 2018
          One Eleven Hotel
          7.6
          Very good
          SOI from Singapore
          Couple
          Executive Suite
          Stayed 2 nights in October 2017

          Very good”

          New and nice hotel. Location is relatively centralise but still need to do abit of walking. Room is spacious and clean, however the corridor is too dim and there is no cutlery in the room to cut fruits. Also, the replenishment for the mini bar is not complete, one of the days during my stay, there was no Sprite at all ,only when I feedback to front desk then they deliver the Sprite to me. The Jacker potato chips (hot & spicy) really taste good, was out of stocks, no replenishment & did not have replacement of other flavour of potato chips! Lastly, the Tuk Tuk drivers by the hotel are really bad, all the way out to reap $$$ from tourist like us though the fare was already confirmed by the hotel but upon reaching the destination, the tuk tuk drivers insisted we pay US$0.50 more. This will definitely tarnish the image of the hotel which give us a bad experience if not the stay at Lumiere will be perfect.

          Reviewed October 24, 2017

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          10.0
          Exceptional
          Brett from Vietnam
          Business traveler
          Executive Suite
          Stayed 3 nights in July 2018

          Great Hotel”

          I have stopped at many of the top (and expensive) hotels in Phnom Penh. This is not the most expensive but is most definitely up there with the 5 stars. great staff and really nice rooms.

          Reviewed July 18, 2018

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          Dear Brett. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon at Lumiere Hotel, Regards, Julien Mousnier Head of Rooms Division

          Responded July 19, 2018
          One Eleven Hotel
          9.6
          Exceptional
          Julien from Vanuatu
          Couple
          Executive Suite
          Stayed 1 night in March 2020

          Good value ”

          Great place in Phnom Penh with very professionnal and helpful team. I like executive room but last time the Jacuzzi was green not really clean. Restaurant and breakfast are great .

          Reviewed April 15, 2020

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