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Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan
Lotte Hotel Busan

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8.9

Excellent

4,470 reviews

4,470 reviews

Housekeeping24
Shops15
Breakfast5
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Lotte Department Store

30 m

Lotte Duty-Free Shop in Seo-myeon

30 m

Seven Luck Casino Busan Lotte Branch

60 m

Fuzzy Navel Pojangmacha

70 m

Lotte Cinema

100 m

Popular landmarks
Gwangalli Beach

5.4 km

Yongdusan Park

6.6 km

Gwangandaegyo Bridge

6.8 km

BIFF Square

6.9 km

Jagalchi Market

7.0 km

Closest landmarks
Lotte Hotel Lobby Lounge

70 m

Gounsesang Dermatologic Busanjeom

90 m

Yeouminalssin Clinic

110 m

Yeouminalssinbimanseonghyeong Clinic

110 m

Mosaengoegwa Mobalisik Center

120 m

Lotte Hotel Busan

772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Seo-myeon, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Haeundae Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Busan

Check-in [24-hour]

Airport transport

400 meters to public transportation

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [express]

Luggage storage

This property is in high demand!

43 travelers have booked today.

Value for money8.5
Distance to city center0.5 Km
Location rating9.1
Nearest airportGimhae International Airport (PUS)
Distance to airport10.1 km

Rooms available at Lotte Hotel Busan

Excellent
Room comfort & quality

8.9

Deluxe Double
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Deluxe Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Double
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Premier Room
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Premier Twin
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Club Deluxe Twin Room
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Family Twin
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Executive Room
...
  • Room size: 36 m²/388 ft²
  • Shower
Enter dates to see prices
[Special Price ★] Club Deluxe Double + Lounge 1 person benefits (cannot cancel)
...
    Enter dates to see prices

    Frequently asked questions

    Does Lotte Hotel Busan have a hot tub?

    A hot tub is one of the facilities available at Lotte Hotel Busan.

    What time is check-in and check-out at Lotte Hotel Busan?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Lotte Hotel Busan?

    Lotte Hotel Busan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 50000 KRW. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Lotte Hotel Busan has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Busan with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Lotte Hotel Busan?

    Start your mornings right, with the continental and buffet breakfast options offered at Lotte Hotel Busan. Adults can enjoy breakfast offered with an additional charge of 36300 KRW if not included in the room rate.

    What are my dining options at Lotte Hotel Busan?

    Lotte Hotel Busan features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    Can special events be hosted at Lotte Hotel Busan?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Lotte Hotel Busan. In-house planning service is offered to help your event go smoothly.

    Can business events be hosted at Lotte Hotel Busan?

    On-site venues and convenient event services make Lotte Hotel Busan an ideal choice for hosting conferences. All available venues come in different styles and sizes and can accommodate up to 2000 people.

    What is the smoking policy at Lotte Hotel Busan?

    Lotte Hotel Busan does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

    What is the closest train, metro, or bus station to Lotte Hotel Busan?

    The closest train, metro, or bus station is Seomyeon Subway Station, 410 m away from Lotte Hotel Busan.

    What restaurants are nearby Lotte Hotel Busan?

    Lotte Hotel Busan’s neighborhood is Seo-myeon which includes popular restaurants such as Ra Se Neu, Lotteria Lotte Busan Main-branch Cinema Store and Samgwang Barley Rice.

    What popular shopping places are close to Lotte Hotel Busan?

    Lotte Hotel Busan is located in Seo-myeon area which features shopping places such as Seomyeon Underground Shopping Center, Bujeon Ginseng Market and Lotte Department Store.

    What are popular attractions near Lotte Hotel Busan?

    Lotte Hotel Busan is located in Seo-myeon area, which is famous for attractions such as Busan Citizens Park, Seomyeon Food Alley and Seomyeon Medical Street.

    What popular natural sightseeing spots are close to Lotte Hotel Busan?

    Lotte Hotel Busan is located within Seo-myeon, which makes it conveniently close to natural sights including Hwangnyeongsan Mountain.

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    See map

    Explore the neighborhood

    What people love about Lotte Hotel Busan

    • 9.6

      Exceptional

      "We booked a premium double room and were on the 37th floor with the most incredible city view!"

      Aaron

      |

      August 3, 2022

    • 8.4

      Excellent
      Staff 

      "the staff is helpful and friendly."

      Han

      |

      July 28, 2022

    • 8

      Very good

      "the hotel was very nice."

      michael

      |

      June 26, 2022

    Property ranking|Compared to 1,366 Busan properties
    See all rankings
    Room comfort score
    8.9/10
    Service score
    9.2/10
    Cleanliness score
    9.1/10
    Location score
    9.1/10
    Better than
    99
    %
    of Busan properties
    Better than
    96
    %
    of Busan properties
    Better than
    95
    %
    of Busan properties
    Better than
    94
    %
    of Busan properties
    Overall rating:

    8.9

    Excellent
    3,213 reviews
    Cleanliness
    9.1
    Facilities
    8.9
    Location
    9.1
    Read all reviews >
    What travelers say they love:
    Location is also a common pick up point for day trip organiz...
    Felicia from Singapore
    Couple
    More about Lotte Hotel Busan

    More about Lotte Hotel Busan

    Lotte Hotel Busan

    See the best of Busan with a stay at Lotte Hotel Busan, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
    The facilities and services provided by Lotte Hotel Busan ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Busan.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Smoking is restricted to the designated smoking areas.
    Experience high-quality room facilities during your stay at Lotte Hotel Busan. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
    Lotte Hotel Busan also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Lotte Hotel Busan is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
    Have fun at night with your travel companions right at the hotel's bar and casino.
    To fill your days, be sure to check out the fantastic facilities offered at Lotte Hotel Busan. Pamper and indulge yourself with a visit to the massage, hot tub, salon, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
    In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, golf course on site and squash court in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


    Around the property

    Take some time to explore Busan. The most well-known nearby local attraction is Gamcheon Culture Village which is located just about 7.7 km away. Whatever you may be looking to buy on your trip to Busan, chances are you'll find it at Jagalchi Market located 7.0 km away.


    Reasons to stay here

    Past guests rate facilities here higher than 97% of the city's accommodation.
    This hotel's food and dining score higher than 98% of accommodations in the city.
    Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.9

    Most talked about facilities

    Housekeeping

    23 mentions

    Breakfast

    16 mentions

    Food & Dining

    11 mentions

    Internet

    11 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Japanese
    • Korean

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Casino
    • Exercise area
    • Garden
    • Golf course [on-site]
    • Hot tub
    • Massage
    • Mini golf course
    • Sauna
    • Spa
    • Squash court
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Currency conversion service
    • Daily cleaning
    • Disabled facilities
    • Doorman
    • Dry cleaning
    • Elevator
    • Grooming service
    • Hair salon
    • Heating in public area
    • Infirmary
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Shops
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Land sports

    • Golf course (within 3 km)

    Access

    • Buzzer/wireless intercom
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Parking [paid]
    • Rental car
    • Taxi service
    • Transport to airport
    • Valet parking

    Available in all rooms

    • A/C
    • Alarm clock
    • Bathrobes
    • Bathtub
    • Blackout curtains
    • Closet
    • Coffee/tea machine
    • Complimentary drinking water
    • Desk
    • Hair dryer
    • Iron and ironing board
    • LAN Internet in room [free]
    • Mini bar
    • Phone
    • Satellite/cable channels
    • Shower
    • Slippers
    • Swimming pool [direct access]
    • Towels
    • Wi-Fi
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    • Halal
    • Italian
    • Vegetarian
    • Vegan
    • Full English/Irish
    Restaurants on site

    La seine

    • Menu: Buffet, A-la-carte

    Toh Lim

    • Cuisine: Chinese
    • Menu: Buffet

    Momoyama

    • Cuisine: Japanese
    • Menu: Buffet

    Mugunghwa

    • Cuisine: Korean
    • Menu: Buffet

    The Lounge

    • Menu: Buffet

    Delicahans

    • No additional information available
    Location
    772, Gaya-daero,Busanjin-gu, Seo-myeon, Busan, South Korea, 47285
    Exceptional
    Location

    9.1

    Airports

    • Gimhae International Airport (PUS)
      10.1 km
    • Ulsan Airport (USN)
      55.6 km

    Public transportation

    • Seomyeon Subway Station
      410 m
    • Buam Subway Station
      520 m

    Hospital or clinic

    • Gounsesang Dermatologic Busanjeom
      90 m

    Shopping

    • Jagalchi Market
      7.0 km

    Convenience store

    • 7 Eleven
      20 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Gwangalli Beach
      5.4 km
    • Yongdusan Park
      6.6 km
    • Gwangandaegyo Bridge
      6.8 km
    • BIFF Square
      6.9 km
    • Jagalchi Market
      7.0 km
    • Gamcheon Culture Village
      7.8 km
    • Haeundae Beach
      8.9 km
    • Taejongdae
      11.9 km
    • Beomeosa Temple
      14.2 km
    • Haedong Yonggung Temple
      15.6 km

    Nearby landmarks

    • Lotte Department Store
      30 m
    • Lotte Duty-Free Shop in Seo-myeon
      30 m
    • Seven Luck Casino Busan Lotte Branch
      60 m
    • Lotte Hotel Lobby Lounge
      70 m
    • Fuzzy Navel Pojangmacha
      70 m
    • Gounsesang Dermatologic Busanjeom
      90 m
    • Lotte Cinema
      100 m
    • Yeouminalssin Clinic
      110 m
    • Yeouminalssinbimanseonghyeong Clinic
      110 m
    • Mosaengoegwa Mobalisik Center
      120 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-12 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • One child under 12 months stays free of charge in a crib.
      Baby crib is upon request and needs to be confirmed by management.
    • Guest must be at least 14 years old to access club lounge.
    • Check-in or check-out outside the mentioned hours may be subject to an additional charge.
    • Baby cot is available at no additional charge for children under 12 months. It can be provided if there is sufficient quantity at the time (prior reservation required)
      *An extra bed (adult size) is available for KRW 60,500.
    • The property's fitness center is closed every 4th Wednesday of the month.
    • Two guests per room may use the fitness facilities at no additional cost once per night. The facilities are closed every 4th Wednesday of the month.
    • ※ check in/out: 14:00 / 12:00
      ( JUL~AUG check in 15:00 /check out 11:00 )
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-in until03:00
    • Check-out from03:15
    • Check-out until11:00

    Getting around

    • Airport transfer fee50000 KRW
    • Distance from city center0.5 Km
    • Travel time to airport (minutes)20

    Extras

    • Breakfast charge (unless included in room price)36300 KRW
    • Daily Internet/Wi-Fi fee0 KRW

    The property

    • Number of floors43
    • Number of restaurants3
    • Number of rooms 650
    • Room voltage220
    • Year property opened1997
    • Most recent renovation2017

    Parking

    • Daily parking fee0 KRW
    Property announcements

    ※ Check-in location: 1st floor front desk (available from 02:00 PM)
    ・Please note that check-in may be concentrated between 02:00 PM and 04:00 PM. (Check-out 12:00 PM noon)

    ※ Fitness center (sauna, indoor pool, gym) 06:00 AM ~ 10:00 AM
    (10-minute break from 50 minutes to the hour of every hour)
    · Gym : Children under 13 should be accompanied by guardians to use this facility
    · Sauna: Available from 13 years old
    · Closed on the 4th Wednesday of every month
    · Free once for 1 person (up to 2 people) per room per night.
    · When using the sauna, guests with tattoos and those who have been drinking are restricted from entering the sauna.
    · When using the swimming pool, if guests have tattoos, the property requests guests not to expose them with a rash guard, etc.
    · Outdoor swimming pool and golf driving range renewal work : October 12, 2021 to November 30, 2022
    ※ The property is renovating facilities to provide better service. Please understand that inconvenience caused by noise.

    ※ Club lounge available rooms: Club Deluxe Double/Twin, Club Premier Double, Club Premier Suite Double

    ※ Operation hours of restaurants are available on property website

    ※ The property is working hard to protect the beautiful nature and precious environment.
    As part of the ‘Re:think’ campaign, toothbrushes, toothpaste, razors, and shaving gel are not provided to help reduce the use of single-use items. (From April 15, 2022)

    Reviews of Lotte Hotel Busan from real guests

    Provided by verified guests of Agoda
    8.9
    /
    10
    Cleanliness9.1
    Facilities8.9
    Location9.1
    Room comfort and quality8.9
    Service9.2
    Value for money8.5
    High score for Busan
    Rating
    9+ Exceptional (835)
    8-9 Excellent (314)
    7-8 Very Good (246)
    6-7 Good (54)
    <6 Below Expectation (79)
    Time of the year
    Mar - May (332)
    Jun - Aug (424)
    Sep - Nov (367)
    Dec - Feb (405)
    All guests (3,213)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,528 verified guest comments
    12345
    9.3
    Exceptional
    Lydia from Singapore
    Group
    Stayed 1 night in May 2011

    Wonderful Hotel with an Awesome Location”

    Location, Cleanliness, View from the Room, Easily Accessible, Good service.

    I booked for Lotte Hotel Busan through Agoda at very good rates and never regretted my decision. We stayed there for just one night wishing we had stayed longer. The staff were very helpful when we arrived. Because we booked the hotel just the night before our stay, we were unable to print out the confirmation slip. But, the hotel staff were very nice to escort us to the communications room to access my email for it. Lotte hotel is also very strategically located. If you're taking the subway, the hotel itself is connected to the underground subway system. That helped us a lot when it rained in Busan, because we could get to the hotel without getting single drop of water on us!:) Lotte hotel is also connected to the Lotte Departmental Store and Underground shopping stores where we did most of our shopping. I believe the best feature for the hotel is ultimately their strategic location which is hassle-free, easy to access and right in the heart of Busan!

    Reviewed June 19, 2011

    See room deals

    10.0
    Exceptional
    Wing from China
    Group
    Deluxe Family Twin
    Stayed 1 night in December 2017

    Best hotel in Busan!”

    We chose to stay in Lotte Hotel Busan on our third visit to Busan. That was an impromptu trip and we only stayed in Busan for 1 day. We thought the best way to seize the time by staying in the heart of the city centre and its gotta be Lotte Hotel Busan. As a 5-star hotel, the facilities and cleanliness perform pretty well. And the staffs were so helpful and they put their smile all the time, and we felt so welcome once we arrived the hotel. The day we were staying was actually my birthday and the hotel even prepared a cake to celebrate my birthday! That was beyond expectation. I would like to thank everyone in the hotel for bringing us such an amazing experience in Busan and we would definitely stay at Lotte Hotel Busan again!

    Reviewed April 13, 2018

    See room deals

    9.7
    Exceptional
    Madeleine from Canada
    Couple
    Stayed 1 night in July 2011

    Amazing hotel ”

    Executive rooms and all the goodies that come with!

    Stayed at the Lotte Hotel Busan and it was the best hotel experience I've ever had! I HIGHLY recommend if you stay at this hotel to only stay in an executive room. While the price is a little higher, the incentives are far greater! Our room was beautifully designed and the bed was fabulous. In the executive room option your able to enjoy tea in the afternoon, drinks in the evening and breakfast in the morning. Your completely taken care of! And English magazines and books to browse. Use of the sauna and gym facilities included (an extra charge for regular hotel guests). Simply one of the nicest stays I've ever had in a hotel. Highly recommend this hotel for your stay in Busan !! Enjoy.

    Reviewed July 16, 2011

    See room deals

    9.3
    Exceptional
    Caleena from Singapore
    Group
    Deluxe Twin
    Stayed 1 night in May 2015

    Superb hotel!”

    Service, room standard and cleanliness

    I thoroughly enjoyed my one night stay at Lotte Hotel Busan. The room was ready upon our arrival (before 2/3PM) and we got to check in, which is wonderful since we were tired after a long train ride and they were not super strict on the check-in timing. The hotel room and its toilet are big and clean, the pillows and beds are comfortable and the room is more than adequately equipped. The staff were also very polite and the service was efficient and good. Let's just say I definitely do not mind paying the price for the standard of the room and wonderful service. Thank you Lotte Hotel Busan! :)

    Reviewed May 30, 2015

    See room deals

    9.7
    Exceptional
    Gillian from United Kingdom
    Family with teens
    Premier Twin
    Stayed 1 night in June 2014

    Another Fabulous stay at the Lotte Hotel. ”

    The staff, the food and the great rainfall shower.

    Our stay at the Lotte Hotel Busan was excellent. The staff were kind and attentive. The chefs very personable and able to explain and let my try different foods. One chef in particular made me the most amazing Omlette. Thank you! Favourite with my daughter is the chocolate fondue and they even have this running at breakfast time! The room was clean and tidy with luxurious toiletries and best of all a lovely rainfall shower. My daughter had three showers whilst we were there she loved the whole experience so much. The pillows really comfortable on the bed. Nice mix of tea and coffees. Great check in and out service. Plus the concierge was very helpful too. Thank you Lotte Busan. We will be back.

    Reviewed June 16, 2014

    See room deals

    10.0
    Exceptional
    Lee from Singapore
    Solo traveler
    Stayed 3 nights in November 2017

    Impressive first experience ”

    This is my first visit to busan and also my first stay in Lotte hotel group. Room rates were good on the club floor. To my pleasant surprise , breakfast was included and i have to comment that they have given a very good spread. Room size is big and comfortable. Gym facilities were fantastic. Staff service was superb and they speak English (which was really helpful) . Definitely will stay again if I'm back to busan. Very good food in the high end korean restaurant within the hotel too. Very pleasant stay indeed. Highly recommended

    Reviewed November 30, 2017

    See room deals

    9.0
    Exceptional
    chan from Hong Kong SAR, China
    Solo traveler
    Premier Double
    Stayed 1 night in June 2014

    Great for Shopping and Transportation”

    Good Location and Convenience

    Lotte Hotel has wonderful rooms for business or just fun travel. We found the staff to be very helpful, from guiding us to our room to helping us negotiate our way to the subway for further Busan exploration. We saw that the hotel also had a casino but we did not participate in that. Maybe next time! We were surprised to find that there was an entire mall in the lower floors of the hotel building along with a pathway to the subway. You might never have to leave this hotel, but then...that is what we came to Busan to do; EXPLORE!

    Reviewed July 18, 2014

    See room deals

    9.3
    Exceptional
    Dennis from United States
    Family with teens
    Deluxe Twin
    Stayed 2 nights in July 2010

    Stay at Lotte Hotel Busan”

    Loved being connected underground to the subway system, great view out the 27th floor, beautiful facility
    Restaurants were rather pricey compared to getting out in the area and experiencing the local food of Busan

    We recently had a 2 night stay at the Lotte Hotel Busan. It was a wonderful facility which was connected to the subway system and we used that connection often over the 3 days we were there. The staff were friendly and helpful. We especially appreciated being able to check out on our final day and store our luggage while we continued to sightsee in the afternoon. Great mini-vacation for us. Unfortunately, we did not take in the other amenities available (hotel restaurants, casino, pool) because we wanted to be out in Busan exploring that lovely city.

    Reviewed August 03, 2010

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    8.7
    Excellent
    Lutchumana from New Zealand
    Couple
    Stayed 4 nights in July 2009

    Lotte hotel”

    located near centre of town.
    welcome was very warm and not restricted to filling the hotel form and back to your room.Staff were very courteous.

    Lotte Hotel was quite good with good quality service. Furthermore the staff was very helpful and some staff members could speak and understand English which made our stay easy.The room was of good standard and we were happy to make use of a computer with internet facilities free of charge. The room was cleaned everyday and linen changed daily.We were able to hire a taxi with the help of the staff and at a fixed charge already told to us.I was impressed by the honesty of the staff when dealing with us.We recommend Lotte Hotel to others who visit Busan.

    Reviewed July 19, 2009

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    9.6
    Exceptional
    Angela from Hong Kong SAR, China
    Group
    Deluxe Double
    Stayed 4 nights in December 2017

    Excellent hotel”

    My friend and I loved staying at this hotel! It is very central in location to explore all of Busan, and best of all, close to lots of food options and shopping, both during the day and late night. The staff are super friendly and speak excellent english. We didn't use any amenities such as gym and spa, but the hotel has all of those. It is right above Lotte Mall, so even if it's winter and snowing outside, you can just walk inside to food court etc. It's also right on top of the subway station, very convenient. The beds and bathroom are clean, and bed is very comfortable. The room is also pretty large. Overall I had a very very enjoyable stay and would come back again if it's available for similarly reasonable prices as this time!

    Reviewed January 10, 2018

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    10.0
    Exceptional
    Jemmelette from Philippines
    Couple
    Deluxe Double
    Stayed 1 night in January 2020

    Best Hotel for Honeymoon”

    This is our second time in Lotte Hotel Busan and we really loved it. It is centrally located within the vicinity of public transportation and perfect for travelers like us. We arrived earlier than the check in time but they allow us to check in early. They also provided honeymoon cake for us. The room is well-maintained and has all the basic necessities you need. They also care about your safety. They have thermal scanners on the lobby to check if someone has fever before entering the hotel.

    Reviewed February 05, 2020

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    Thank you for choosing to stay at LOTTE HOTEL BUSAN. It was a great pleasure for us. Highly recommended to other hosts and hope to visit our hotel again in the near future.

    Responded February 08, 2020
    Lotte Hotel Busan
    9.3
    Exceptional
    Wing from Hong Kong SAR, China
    Family with teens
    Stayed 2 nights in July 2012

    best and the best location”

    the staff can communicate with different language

    Lotte hotel busan is the best hotel that i think in Busan with the most convientent location. airport bus will stop at the maingate, and you can walk in the underground to go to the subway. there are numerous beauty shops, retails shops and restaurant around the hotel. Also, the kid lotte mart runs 24 hours which is near the hotel with around 5mins taxi

    Reviewed July 14, 2012

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    10.0
    Exceptional
    Fung from Hong Kong SAR, China
    Family with young children
    Premier Twin
    Stayed 2 nights in October 2012

    Great View Hotel”

    Good facilities and sweet services

    when i first stepped in the hotel, the spacious lobby make me felt comfort.the most impressive was the room. great view of city in front me. its really let me relax when looking out the window either morning or night. the room was well facilited with sweet,useful mobile phone for the guest took out and contacted hotel easily if any problem outside. very nice experience living in lotte hotel in busan.

    Reviewed October 09, 2012

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    9.0
    Exceptional
    Yan from China
    Couple
    Premier Twin
    Stayed 2 nights in September 2012

    Nice hotel but far from beach”

    Large room

    We stayed 2 nights at Lotte Hotel Busan, very pleasant stay room is large and newly decorated, definitely a 5 star hotel. Hotel has duty free shop, many restaurents next to hotel so very convenient. However if you like to enjoy sunshine and beach I suggest you to choose hotels in Haeundae area, it took us appox half hour by taxi to the beach.

    Reviewed October 12, 2012

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    9.3
    Exceptional
    Daniel from United States
    Couple
    Stayed 4 nights in July 2010

    Lotte Hotel Busan”

    Great rooms, friendly staff, Caesar the tiger
    Must pay to use pool, driving range, and many other things that could have been included in the price

    Overall the Lotte Hotel in Busan is a pleasant place to stay. The lobby, staff, and rooms are all very nice. The location is also convenient as it is situated over Seomyeon Station in the heart of Busan. It is very easy to travel to any destination in Busan as this is one of the main terminals in the center of the city.

    Reviewed August 04, 2010

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    10.0
    Exceptional
    Romere from United States
    Business traveler
    Stayed 2 nights in July 2010

    stat at lotte busan”

    centrally located next to night life, and great casino
    none

    I really enjoyed my stay at the Busan Lotte. The house keeping staff and the entire stay were very accomadating and promptly replied to everyone of my request. The food and room service was nothing short of outstanding. I had an excellent view of the Busan sky line, and it was extra incredible at night.I would recommend this hotel to all my friends that visit the Busan area.

    Reviewed August 02, 2010

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    8.4
    Excellent
    LIM from Malaysia
    Family with teens
    Deluxe Family Twin
    Stayed 2 nights in September 2017

    First time in Busan”

    Lotte Hotel Busan is situated at the city of Busan, it is located 20 minutes away from Busan train station and 15 minutes away from Nampodong shopping district (similar to Myeongdong in Seoul). There a number of eateries and convenience stores located just below the hotel. The rooms are spacious, just nice for 4 person and clean. The check- in staff and housekeeping are friendly. Would definitely stay there again next time when I visit Busan again.

    Reviewed November 02, 2017

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    10.0
    Exceptional
    LIM from Singapore
    Family with teens
    Deluxe Family Twin
    Stayed 6 nights in October 2019

    Free and very easy to travel”

    Busan is very clean town and after eating everyone have to clear there own cutlery. We stay at Lotte Busan hotel, taxi is not expensive but if you prefer walking nearby a lot of restaurant and coffee cafe street. Train station also easier with a lot of shopping near station. Attractions a lot of walking and climbing up stairs. I when with my two sisters, we enjoy the 7 days trips.

    Reviewed October 20, 2019

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    Dear Mr./Ms. Thank you for staying with us and sharing your experience at LOTTE Hotel Busan. We look forward to your next visit. Thank you. Reservation dept. LOTTE HOTEL BUSAN

    Responded February 21, 2020
    Lotte Hotel Busan
    8.0
    Excellent
    Angel from Indonesia
    Family with teens
    Deluxe Twin
    Stayed 2 nights in March 2014

    5 Star hotel”

    Room, location, next to lotte mall.

    Lotte Hotel Busan in the heart of port city Busan is a premier hotel that provides comfort, entertainment and relaxation through a wide range of state-of-the-art facilities. The room was big enough with Nice decorating. The fitness club gives access to a gymnasium, indoor and outdoor swimming pools, a sauna and an indoor golf range. Moreover, the hotel houses a casino and a duty free shop that carries over 200 brands including Chanel and Louis Vuitton. Guests can also explore other parts of the city by taking the subway from Seomyeon Station, which is located only five minutes away. Definitely will come back here again.

    Reviewed June 04, 2014

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    10.0
    Exceptional
    Chee from Singapore
    Solo traveler
    Stayed 1 night in June 2011

    Superior class hotel and great amenities”

    Large room with separate bath and wash basin. Generous with amenities

    had a wonderful stay at lotte busan. they were very generous with the toiletries and particularly liked the separate bath and wash basin concept. two persons can shower and wash up at the same time. would definitely return to lotte hotel

    Reviewed June 19, 2011

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