Lotte Arai Resort

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1966, Ryozenji, Myoko, Myoko, Japan, 944 0062

Highlights

Excellent room comfort & quality

- Spacious rooms and large bathrooms recur in reviews; beds are broadly...

Rooms are huge (by Japan standards).
Great for children

- The resort is family friendly with many activities for children—indoor...

There’s so much for the children to enjoy.
Highly-rated bar

- On‑site bars and the Snow Deck get good marks: bar staff, sake flights...

Sparkling clean

- Guest rooms and public areas receive frequent praise for cleanliness a...

Super great facility, nice view, new hotel, clean room
Great nearby activities

- Library, zip‑line, indoor play areas and a range of non‑ski activities...

We really enjoyed our skiing day.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Lotte Arai Resort in Myoko is an alpine getaway for two, featuring stunning mountain views and direct ski slope access. Relax in hot springs, explore an outdoor park, and immerse yourselves in traditional Japanese culture for an exceptional year-round experience. Nestled in the Japanese Alps, Myoko combines top-tier ski resorts with vibrant local culture and stunning natural beauty year-round. Lotte Arai Resort offers exclusive amenities, including an indoor pool and rejuvenating hot spring baths perfect for unwinding after a day of adventure. The resort features well-appointed rooms with air conditioning and complimentary Wi-Fi, some boasting breathtaking mountain views, making it an ideal retreat for two travelers seeking relaxation and revitalization in nature's embrace. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

13 travelers have booked today.

Cleanliness 9.2
Facilities 8.6
Location 8.5
Service 8.5

Based on 2,112 verified reviews

Cleanliness

9.2

Facilities

8.6

Location

8.5

Service

8.5

Value for money

8.2

  • "There are 4 restaurants at the hotel, all were pretty good."
  • "The hotel is very modern and really well maintained."
  • "Accommodation, service and location are excellent."
  • "Recently stayed 2 nights and it was a great resort option."
  • "Spacious , quiet , great beds , couldn’t fault it ."
See map

8.5Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Myokokogen Station
13.5 km
Matsumoto Airport
94.9 km
Toyama Airport
96.9 km
Noto Airport
114.1 km
Niigata Airport
134.5 km

Good to know

Value for money8.2
Distance to city center12 KM
Location rating8.5

Rooms available at Lotte Arai Resort

LODGE Deluxe Family Twin - 2 Beds
...
  • Room size: 44 m²/474 ft²
  • Mountain view
  • 1 double bed or 1 single be...
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LODGE Deluxe Double Twin - 2 Beds
...
  • Room size: 44 m²/474 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices
ARAI Superior Family Triple - 3 Beds
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed or 2 single be...
Enter dates to see prices
ARAI Superior Twin - 2 Beds
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
LODGE Deluxe Quadruple - 4 Beds
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 4 single beds
Enter dates to see prices
ARAI Superior Family Twin - 2 Beds
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 single bed or 1 double be...
Enter dates to see prices
ARAI Superior Double - 1 Bed
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
ARAI Superior Twin with Mountain View - 2 Beds
...
  • Room size: 31 m²/334 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
ARAI Superior Triple with Mountain View - 3 Beds
...
  • Room size: 31 m²/334 ft²
  • Mountain view
  • 3 single beds
Enter dates to see prices
LODGE Deluxe Twin - 2 Beds
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

For your convenience when traveling around the city, Lotte Arai Resort provides shuttle service right where you need it making it simple for you to get to places conveniently.

Lotte Arai Resort offers non-water sport and outdoor activities such as skiing for you to take advantage of.

While on family trip with your loved ones, your kids can also enjoy the fun in sports and recreation facilities made available at Lotte Arai Resort which include kids club and children's playground.

Verified past guests that have stayed at Lotte Arai Resort had an average nightly stay of 2 nights at this property.

Lotte Arai Resort's most popular month where verified guests have stayed the most is in January.

Lotte Arai Resort can communicate in 4 languages and supports well-known languages such as English and Mandarin Chinese for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Verified solo travelers that have stayed at this property have given Lotte Arai Resort an average rating of 8.5. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Lotte Arai Resort an average rating of 8.8. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Lotte Arai Resort an average rating of 8.3. You can look up more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

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More about Lotte Arai Resort

More about Lotte Arai Resort

Experience Comfort and Elegance at Lotte Arai Resort in Myoko, Japan

Nestled just 12 kilometers from the vibrant heart of Myoko, the Lotte Arai Resort offers a perfect blend of modern comfort and scenic beauty. Established in 1994 and thoughtfully renovated in 2017, this expansive resort boasts 257 well-appointed rooms designed to ensure a relaxing stay for every guest. Whether you're seeking adventure or tranquility, the resort’s prime location provides easy access to the stunning natural landscapes and outdoor activities that Myoko is renowned for. Guests can enjoy flexible check-in from 3:00 PM and a convenient check-out time until 11:00 AM, making it easy to plan your day. The hotel warmly welcomes families, allowing children aged 1 and above to stay free of charge, making it an ideal destination for family vacations. With its inviting atmosphere, extensive amenities, and scenic surroundings, Lotte Arai Resort promises an unforgettable experience for all who visit.

Unwind and Indulge in an Array of Entertainment Facilities at Lotte Arai Resort

Lotte Arai Resort offers a plethora of entertainment facilities that guarantee a memorable and enjoyable stay. Whether you're looking to relax, have fun, or explore new experiences, this resort has something for everyone. Indulge in retail therapy at the various shops within the resort, where you can find unique souvenirs and gifts to take back home. After a long day of activities, head to the bar and unwind with a refreshing drink while enjoying the cozy ambiance. For ultimate relaxation, pamper yourself with a rejuvenating massage or soak in the hot tub, sauna, or steam room. The resort also features a luxurious spa where you can indulge in a range of treatments to soothe your body and mind. If you're a nature lover, the resort's garden is the perfect place to unwind and soak in the serene surroundings. For bookworms, the library offers a quiet space to curl up with a good book. For those who love to sing their hearts out, the karaoke room is a must-visit, where you can showcase your vocal talents and have a blast with friends and family. With so many entertainment options, Lotte Arai Resort ensures that your stay is filled with excitement, relaxation, and unforgettable moments.

Unleash Your Inner Athlete at Lotte Arai Resort's Premier Sports Facilities

At Lotte Arai Resort, sports enthusiasts will find themselves in paradise with an array of top-notch sports facilities to choose from. Dive into the ultimate aquatic experience at the indoor pool, where you can swim laps or simply relax and unwind. For those looking to break a sweat, the fully-equipped fitness center offers state-of-the-art equipment and personalized training programs to help you reach your fitness goals. Water sports enthusiasts will be thrilled to discover a range of non-motorized activities available, allowing you to explore the crystal-clear waters at your own pace. Whether it's kayaking, paddleboarding, or snorkeling, there's something for everyone to enjoy. During the warmer months, take a dip in the refreshing outdoor pool and soak up the sun while sipping on a refreshing cocktail from the poolside bar. For winter sports enthusiasts, Lotte Arai Resort is a dream come true. Hit the slopes and experience the thrill of skiing on the resort's pristine powder snow. Don't worry about bringing your own equipment as the resort offers ski equipment rentals, ensuring you have everything you need for an unforgettable skiing adventure. Beginners can also take advantage of ski lessons provided by experienced instructors, perfect for those looking to learn or improve their skills. Please note that access to the fitness center may require an additional charge, allowing you to fully maximize your fitness journey at Lotte Arai Resort.

Convenience Facilities at Lotte Arai Resort

Lotte Arai Resort in Myoko, Japan offers an array of convenience facilities to ensure a comfortable and hassle-free stay for its guests. Whether you're traveling for business or leisure, the resort has you covered with a range of amenities and services. For those who prefer to travel light, the resort offers laundry service, dry cleaning, and luggage storage facilities. You can have your clothes cleaned and pressed, and store your belongings securely while you explore the beautiful surroundings. Additionally, Lotte Arai Resort provides room service for guests who prefer to dine in the comfort of their own rooms. The resort also offers safety deposit boxes to keep your valuables secure, and a concierge service to assist with any requests or recommendations. Stay connected with complimentary Wi-Fi in all rooms and public areas, and take advantage of the daily housekeeping service to keep your accommodation neat and tidy. For those who enjoy a smoke, there is a designated smoking area available. Lastly, the resort features a cozy fireplace, perfect for warming up after a day of outdoor activities. With these convenient facilities, Lotte Arai Resort ensures a delightful and stress-free stay for all guests.

Convenient Transport Facilities at Lotte Arai Resort

At Lotte Arai Resort, guests can enjoy a range of convenient transport facilities that make exploring the beautiful surroundings of Myoko, Japan a breeze. The resort offers a shuttle service, making it easy for guests to travel to nearby attractions and explore the stunning natural landscapes. Additionally, for those who prefer to drive, there is a car park onsite with self-parking options available. Best of all, the car park is free of charge, allowing guests to explore the area at their own pace without worrying about parking fees. For guests who prefer not to drive, Lotte Arai Resort also provides a car hire and taxi service, ensuring that transportation is readily available for all their needs. Whether it's a day trip to the nearby hot springs or a visit to the charming local towns, guests can rely on the resort's efficient ticket service to assist with planning their excursions. With these transport facilities, Lotte Arai Resort makes it easy for guests to explore the wonders of Myoko and create unforgettable memories.

Cozy Comfort with Fireplaces

Indulge in the warmth and charm of Lotte Arai Resort's room facilities, complete with cozy fireplaces. Each room is thoughtfully designed to provide a comfortable and inviting ambiance, perfect for unwinding after a day on the slopes. The crackling fire creates a mesmerizing focal point, adding a touch of luxury and romance to your stay. Whether you're enjoying a hot cup of cocoa or snuggling up with a loved one, the fireplace is sure to enhance your overall experience at Lotte Arai Resort.

Exceptional Dining Experiences at Lotte Arai Resort

Indulge in a culinary journey like no other at Lotte Arai Resort, where a diverse range of dining facilities await you. Start your day with a scrumptious continental breakfast, featuring a delightful spread of fresh pastries, fruits, cereals, and hot beverages, served in a cozy coffee shop with panoramic views of the surrounding mountains. For those seeking a more formal dining experience, our on-site restaurant offers a delectable menu of international and Japanese cuisine, prepared with the finest ingredients and expertly crafted by our skilled chefs. Immerse yourself in the elegant ambiance as you savor each mouthwatering dish. If you prefer to dine in the comfort of your own room, our attentive room service is available to cater to your every need. From light snacks to full-course meals, our extensive menu has something to satisfy every palate. And for those who enjoy the outdoors, our BBQ facilities provide the perfect setting for a fun and delicious gathering with friends and family. At Lotte Arai Resort, we understand the importance of a clean and well-maintained dining environment. That's why our dedicated staff ensures daily housekeeping, guaranteeing a pristine and inviting atmosphere for your dining pleasure. Whether you're enjoying a leisurely breakfast, a gourmet dinner, or a casual BBQ, our dining facilities are designed to enhance your overall experience and leave you with unforgettable memories.

Luxurious and Spacious Room Options at Lotte Arai Resort

Discover a variety of thoughtfully designed rooms at Lotte Arai Resort, each offering a unique blend of comfort and style. From the cozy ARAI Superior Twin and Double rooms to the expansive LODGE Deluxe Suites and Corner Suites, guests can choose accommodations that perfectly suit their needs. For larger groups or families, options like the LODGE Deluxe Quadruple, Deluxe Family Twin, and connecting rooms provide ample space and flexibility, ensuring everyone has a comfortable stay. Additionally, the resort features charming character rooms with mountain views, as well as premium suites and grand suites that offer a touch of elegance and extra room to relax. Booking your stay through Agoda guarantees you the best prices available, making your trip more affordable and enjoyable. The platform offers a hassle-free booking experience, allowing you to secure your preferred room type quickly and easily. With Agoda's user-friendly interface and exclusive deals, you can focus on planning your trip and creating unforgettable memories at Lotte Arai Resort.

Experience Winter Wonderland at Lotte Arai Resort in Myoko, Japan

Nestled in the heart of the stunning Myoko region in Japan, Lotte Arai Resort offers a truly magical winter wonderland experience. Surrounded by breathtaking snow-covered mountains and enchanting forests, this resort is a haven for ski and snowboard enthusiasts. With over 1,000 acres of skiable terrain, Lotte Arai Resort boasts a variety of slopes suitable for all levels of expertise. From gentle beginner slopes to challenging black diamond runs, there is something for everyone here. The resort is also known for its abundant powder snow, making it a paradise for powder hounds seeking the ultimate skiing experience. Beyond the slopes, Myoko offers a wealth of activities and attractions to explore. Take a leisurely stroll through the charming village, where traditional Japanese architecture and quaint shops await. Indulge in the local cuisine, with delicious regional specialties such as hot pot dishes and fresh seafood. For those seeking relaxation, immerse yourself in the rejuvenating hot springs, known as onsens, scattered throughout the area. Whether you are an avid skier or simply seeking a serene winter getaway, Lotte Arai Resort in Myoko, Japan is the perfect destination. Experience the beauty of the snow-capped mountains, immerse yourself in the local culture, and create unforgettable memories in this winter wonderland.

Getting to Lotte Arai Resort from Nearby Airports

Located in the picturesque town of Myoko in Japan, Lotte Arai Resort is a hidden gem nestled amidst the stunning Japanese Alps. Getting to this breathtaking resort from the nearby airports is a breeze, ensuring a seamless and convenient journey for travelers. The nearest airport to Lotte Arai Resort is Niigata Airport, which is approximately 133 kilometers away. From Niigata Airport, travelers have several transportation options to reach the resort. One popular choice is to take a direct shuttle bus from the airport to Lotte Arai Resort, which provides a comfortable and hassle-free journey. The bus ride takes around 2.5 hours, offering scenic views of the surrounding mountains along the way. Another option is to take a train from Niigata Airport to Myoko Kogen Station, followed by a short taxi ride to Lotte Arai Resort. The train journey takes approximately 1 hour and 40 minutes, and taxis are readily available at the station to take you to the resort. This option is ideal for those who prefer the flexibility of train travel. For travelers arriving at Tokyo's Narita International Airport or Haneda Airport, there are also convenient transportation options to reach Lotte Arai Resort. One option is to take a direct bus from either airport to Myoko Kogen Station, and then take a taxi to the resort. Alternatively, travelers can take a train from Tokyo to Myoko Kogen Station, followed by a taxi ride to Lotte Arai Resort. Whichever route you choose, the journey from the nearby airports to Lotte Arai Resort promises to be a delightful experience, with breathtaking views and convenient transportation options. Whether you're a ski enthusiast or simply seeking a serene mountain getaway, Lotte Arai Resort is the perfect destination to unwind and indulge in the beauty of the Japanese Alps.

Discover the Exciting Surrounding Landmarks of Lotte Arai Resort

Nestled amidst the breathtaking natural beauty of Myoko, Japan, Lotte Arai Resort offers a prime location for outdoor enthusiasts and adventure seekers. The resort is surrounded by several notable landmarks and attractions that are sure to captivate visitors of all ages. Just a stone's throw away from the resort, you'll find Lift, Alpenblick No.2 Pair Lift, and Kannasan No.1 Pair Lift, providing convenient access to the slopes for skiing and snowboarding enthusiasts. These lifts offer stunning panoramic views of the snow-capped mountains and are perfect for both beginners and advanced riders. For those looking to explore the local culture and indulge in delicious Japanese cuisine, Roadside station Arai is a must-visit. This charming station features a variety of local shops, restaurants, and food stalls, offering a delightful culinary experience. Imori-ike Pond is another nearby attraction that shouldn't be missed. Surrounded by lush greenery and serene landscapes, this picturesque pond is ideal for a leisurely stroll or a peaceful picnic. Additionally, adventure seekers can embark on thrilling hiking and biking trails, such as Kumado No5 Pair, No. 11 Lift, No. 3 A Lift, and No. 5 Lift. These trails offer a chance to explore the stunning natural beauty of the region, with scenic views at every turn. Finally, nature lovers can visit Narus, a tranquil spot where they can immerse themselves in the beauty of the surrounding mountains and forests. With its diverse range of landmarks and attractions, Lotte Arai Resort ensures an unforgettable experience for all who visit.

Convenient Public Transport Stations near Lotte Arai Resort

Located in the picturesque region of Myoko, Japan, Lotte Arai Resort is easily accessible through several nearby public transport stations. Travelers can conveniently reach the resort by train, with Kita-Arai, Arai, Sekiyama, and Myoko Kogen Station Train Station all within close proximity. Kita-Arai Station is just a short distance away from Lotte Arai Resort, offering a seamless connection for visitors arriving by train. Arai Station is another convenient option, providing easy access to the resort and its surrounding attractions. Sekiyama Station is also nearby, ensuring that guests have multiple options for reaching the resort comfortably. Lastly, Myoko Kogen Station Train Station is a convenient transportation hub, allowing travelers to easily reach Lotte Arai Resort and explore the beautiful Myoko area. With these well-connected public transport stations, reaching Lotte Arai Resort is a breeze. Whether you're arriving from nearby cities or exploring the surrounding region, the convenient train stations near the resort make it easy to access and enjoy your stay at this stunning mountain retreat.

Culinary Delights at Lotte Arai Resort

When it comes to dining options, Lotte Arai Resort is surrounded by a plethora of restaurants that cater to various tastes and preferences. Indulge in the delectable flavors of Mika, a cozy eatery known for its mouthwatering sushi and sashimi. For a taste of traditional Japanese cuisine, head to Maple, where you can savor authentic dishes like tempura and grilled fish. If you're in the mood for some hearty soba noodles, Kirishita Soba Yabu is the place to go. Shokudo-En offers a diverse menu featuring both Japanese and Western dishes, perfect for those seeking a fusion of flavors. Muso is a hidden gem that specializes in exquisite kaiseki meals, showcasing the artistry of Japanese culinary traditions. Yamagishi is a must-visit for seafood lovers, serving up fresh catches of the day prepared in various styles. Dairai is a popular spot for hotpot lovers, where you can enjoy a steaming bowl of sukiyaki or shabu-shabu. Furuhan is a local favorite known for its cozy atmosphere and delicious Japanese comfort food. Udon No Fu is a great option for those craving a comforting bowl of udon noodles, with a variety of toppings to choose from. Finally, Torishin Myoukouten offers a delightful selection of yakitori, grilled skewers of chicken, perfect for a casual and flavorful meal. With such a diverse range of culinary experiences just steps away from the resort, guests at Lotte Arai Resort are sure to satisfy their taste buds and embark on a gastronomic journey like no other.

Shop 'til you drop at Lotte Arai Resort's surrounding shopping landmarks!

Lotte Arai Resort is not just a haven for outdoor enthusiasts, but also a paradise for shopaholics. Just a short distance away, you'll find a variety of shopping landmarks to indulge in. Echigoya is a must-visit for those looking for traditional Japanese crafts and souvenirs. Here, you can find beautifully crafted ceramics, lacquerware, and textiles that make for perfect keepsakes. For any last-minute necessities or health-related items, Manjudo Pharmacy is conveniently located nearby. The Okura Tokyo is a luxury shopping destination that offers a wide range of high-end fashion brands and exquisite dining options. And if you're a bargain hunter, the Myoko Sanroku Outlet Store Tomato is the place to be, with its discounted designer goods and trendy fashion items. With these shopping landmarks just a stone's throw away, Lotte Arai Resort provides the perfect blend of adventure and retail therapy.

Affordable Luxury: Experience the Best of Myoko at Lotte Arai Resort

Escape to the breathtaking beauty of Myoko without breaking the bank at Lotte Arai Resort. With an average price of just $186 per room, this luxurious retreat offers exceptional value for money. Compared to the average price of a hotel room in Myoko, which stands at $147, Lotte Arai Resort provides an unparalleled experience at an affordable price. Indulge in the ultimate comfort and relaxation in the heart of the Japanese Alps. Each room at Lotte Arai Resort is elegantly furnished with modern amenities and boasts stunning views of the surrounding mountains. Whether you choose a cozy standard room or a spacious suite, you can expect top-notch service and attention to detail. With its prime location, Lotte Arai Resort is the perfect base for exploring the wonders of Myoko. From skiing down powdery slopes in winter to hiking through lush forests in summer, this resort offers a myriad of exciting activities for all seasons. So why settle for an average hotel room when you can experience the exceptional at Lotte Arai Resort? Book your stay today and create unforgettable memories in Myoko.

Fantastic Resort Experience with Spacious and Clean Rooms

Guests have raved about their wonderful resort experience at Lotte Arai Resort in Myoko, Japan. They have praised the comfortable and spacious rooms, highlighting them as a key factor in their enjoyable stay. The resort itself is described as beautiful and well-maintained, creating a pleasant atmosphere for guests to relax and unwind. Additionally, Lotte Arai Resort is highly regarded for its exceptional onsen, considered one of the best in Japan. Families with children have also found this resort to be incredibly child-friendly, with employees who are praised for their kindness and politeness. Overall, Lotte Arai Resort offers a fantastic experience with its spacious and clean rooms, making it an ideal choice for a memorable stay in Myoko.

Unparalleled Excellence: Lotte Arai Resort's Stellar Customer Reviews

Nestled amidst the breathtaking landscapes of Myoko, Japan, Lotte Arai Resort has garnered a remarkable reputation for its exceptional customer reviews. With an impressive overall rating of 8.3, this luxurious resort offers an unforgettable experience that exceeds expectations. Guests rave about the outstanding value they receive, with a commendable rating of 7.7. From the moment you step foot into the resort, you'll be captivated by its top-notch facilities, earning an impressive rating of 8.4. One aspect that sets Lotte Arai Resort apart is its unwavering commitment to cleanliness, earning an extraordinary rating of 9.1. Every nook and cranny of this resort is meticulously maintained, ensuring a pristine and hygienic environment for guests to indulge in. Whether you're lounging in the stylishly designed rooms or exploring the various amenities, you'll be met with a sense of tranquility and comfort that is second to none. Location is key, and Lotte Arai Resort perfectly balances accessibility and seclusion, earning a commendable rating of 8.2. Surrounded by picturesque mountains and offering convenient access to ski slopes, hiking trails, and natural hot springs, this resort provides the ideal setting for an unforgettable getaway. Complementing the stunning surroundings is the exceptional staff performance, with a rating of 8.3. The attentive and friendly staff at Lotte Arai Resort go above and beyond to ensure that every guest's needs are met, creating a warm and welcoming atmosphere throughout your stay. With its unparalleled excellence in value, facilities, cleanliness, location, and staff performance, Lotte Arai Resort is a true gem in the heart of Myoko, Japan. Experience the epitome of luxury and hospitality, and let Lotte Arai Resort redefine your notion of an extraordinary vacation.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Public bath
  • Sauna
  • Skiing
  • Ski lessons
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (non-motorized)
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Snack bar
  • Vegetarian restaurant
  • Vending machine
Swimming & soaking
  • Hot spring bath
  • open air bath
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Heating in public area
  • Indoor venue for special events
  • Laundromat
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Ski service
  • Smoking area
  • Wi-Fi for special events
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids facilities
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Ski equipment rentals

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
The Plate [Western Style Restaurant]
  • Cuisine: American, European, British
  • Menu: Buffet
Asahi [Japanese Style Restaurant, Izakaya]
  • Cuisine: Japanese
  • Menu: Buffet

Location

1966, Ryozenji, Myoko, Myoko, Japan, 944 0062

Excellent8.5

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • [Tax] If guest are 12 years old or older, please pay 150 yen per person per night directly to the property.
  • [Child policy]
    ・ For children over junior high school, please enter in the number of adults field.
    ・ Children and toddlers aged 4 to 12 can use existing beds for up to 2 people per room and 1 person per bed. If you wish, please select "Infant (without meals and futons)" when entering the number of people. Please note that meals for co-sleeping children are not included.
  • [Extra bed and baby cot]
    ・ Extra beds are not available. If the room type changes, it will be changed at an additional charge depending on availability.
    ・ Baby cots are limited to 12-month-old children.
    Please contact to property in advance as the number is limited.
  • [Shuttle service]
    ・ The free shuttle service from Joetsu Myoko Station requires a reservation. Reservations can be made from the access page of our official website.
  • [Pool and hot spring]
    ・ Please refrain from using diapers while wearing diapers, regardless of whether you are an adult or a child.
  • [Restaurant and meal]
    ・ The business stores, business hours, and menus of each restaurant may change depending on the length of stay. Please note.
    ・ If guests are staying without meals and add breakfast locally, the fee is JPY 4,400 (tax included) for one adult and JPY 2,310 (tax included) for one child aged 4 to 12 years.
    ・ For guests who plan to have dinner at the hotel, we can guide you smoothly if you make a reservation from Dining → Each restaurant page on our official website. We recommend that you make a reservation especially on Saturdays, public holidays, and consecutive holidays such as Golden Week holidays. Please note that there is no reservation form on the same page during the period when reservation is not required.
  • [Deposit]
    At check-in, we kindly ask you to present your credit card.
    Based on the estimated amount you plan to spend within the hotel, we will temporarily place an authorization hold on your card.
    This authorized amount will be released after the final payment is completed, so no actual charge will be made for the deposit itself.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until00:00
Getting around
  • Distance from city center12 KM
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)4400 JPY
The property
  • Year property opened1994
  • Room voltage100
  • Number of rooms 257
  • Most recent renovation2017
  • Non-smoking rooms/floorsyes
  • Number of restaurants4
  • Number of bars/lounges2
Parking
  • Daily parking fee0 JPY

Reviews of Lotte Arai Resort from real guests

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8.5

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.4
  • 7.2
  • 10
  • 8.8
  • 10
  • 9.6
  • 8.8
  • 7.2
  • 6.4

Most recent

From 1,403 reviews

  • Cleanliness score 9.2 out of 10
    Cleanliness9.2
  • Facilities score 8.6 out of 10
    Facilities8.6
  • Location score 8.5 out of 10
    Location8.5
  • Service score 8.5 out of 10
    Service8.5
  • Value for money score 8.2 out of 10
    Value for money8.2

Review summary

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The hotel earns high praise for its friendly and helpful staff that goes above and beyond to ensure a comfortable stay. The environment is clean and neat, providing guests with an enjoyable experience. Additionally, guests are delighted with the delicious food offered. Families looking for a place to celebrate will appreciate the hotel's facilities, which can accommodate any group size. The rooms are spacious and cozy, making it an ideal choice for a comfortable stay.

Guests have reported communication issues with the staff, as some of them might not speak English.

Guest Type
Room Type
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Show reviews that mention 

Service

Mentioned in 47 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Cleanliness

Mentioned in 35 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Breakfast

Mentioned in 34 reviews
sentiment-positive-indicator
52% Positive
sentiment-negative-indicator
47% Unfavourable

Location

Mentioned in 33 reviews
sentiment-positive-indicator
78% Positive
sentiment-negative-indicator
21% Unfavourable

Restaurant options

Mentioned in 32 reviews
sentiment-positive-indicator
62% Positive
sentiment-negative-indicator
37% Unfavourable

Hot spring

Mentioned in 25 reviews
sentiment-positive-indicator
76% Positive
sentiment-negative-indicator
24% Unfavourable

Dinner

Mentioned in 23 reviews
sentiment-positive-indicator
56% Positive
sentiment-negative-indicator
43% Unfavourable

Room size

Mentioned in 19 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Property facilities

Mentioned in 16 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable
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  1. 9.2
    Exceptional
    Yurie from Japan
    Couple
    Standard, Superior Double room, Hotel-selected view, Non-smoking (Superior Double 1bed)
    Stayed 1 night in May 2026

    “I was able to spend my time leisurely.”

    I used your services thinking, "I hope he has a relaxing holiday," as he is usually very busy. The location was great, and we were able to go for a walk outside and relax comfortably in a clean room. What surprised me was the hairdryer in the large bath. It was equipped with the "Kinuoto" hairdryer, which made my hair shiny and really boosted my mood! However, I was a bit concerned about the smell near the shower area... I was wondering if it might be the smell from the drainage. It was a little bothersome. He was also very satisfied and said he had a relaxing time. I hope to visit again when the gondola is in operation. Thank you for the wonderful service.

    Reviewed May 22, 2026
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  2. 9.2
    Exceptional
    記子 from Japan
    Couple
    ARAI Superior Twin - 2 Beds
    Stayed 2 nights in March 2026

    “Annual stay at Arai.”

    If you want to enjoy off-piste skiing, Arai is the best. The hotel is far superior compared to other ski resorts. Therefore, if you're going to Arai, it's recommended to stay overnight. This time, we opted for a plan that included breakfast and dinner. The steakhouse has excellent staff service, great timing for dishes, and the seats are really good. I will never use the shabu-shabu Yashiro again. The presentation of the food was not beautiful, and the meat was only about 80-100g per person. It was not good at all. I was disappointed. The Korean restaurant that was previously in the same location was fantastic, so the drop in quality was stark. For breakfast, we only went to Japanese cuisine Asahi again this time. The Western cuisine area had many families and was loud and bustling, whereas Asahi had more spacious seating. The atmosphere was more adult-oriented. Everything tasted delicious at Asahi, and the staff was wonderfully attentive. The lounge and bar are also lovely. There are many long-term foreign guests.

    Reviewed March 10, 2026
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  3. 9.2
    Exceptional
    Komiyama from Japan
    Family with young children
    ARAI Superior Twin - 2 Beds
    Stayed 2 nights in January 2026

    “This is my fourth stay.”

    This hotel is fun for both adults and children all day long. We are staying here for skiing, but what to do in case of bad weather or when you are tired from skiing? There are pools, baths, karaoke, darts, billiards, indoor climbing for kids, trampolines, a free kids' space, cafes, bars, and everything you could want, so you can spend your time without getting bored, which is highly recommended. Buffets and restaurants get fully booked if you wait until the last minute, so I recommend making reservations for your desired time as early as possible. The cleaning staff we passed by were very courteous, and I felt it was a good hotel. The staff at the lodge bar and Asahi were also very nice people. The reception staff at the front desk were also good people. I didn't use the casual restaurant this time, so I'm not sure, but it seemed to have turned into a shabu-shabu restaurant. There are washing machines and dryers just before you get to the lodge. There is a free shuttle bus (reservation required) from Joetsu Myoko Station, making it easy to get here by shinkansen from Tokyo.

    Reviewed January 14, 2026
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  4. 9.6
    Exceptional
    たま from Japan
    Family with teens
    Superior Family Twin Room (2 Beds, Arai Wing)
    Stayed 1 night in May 2026

    “Just right.”

    I took my 6-year-old son with me. I thought it might be geared more towards younger kids, but he enjoyed all the activities without being scared, so it was just right. The only dining option available is within the facility. For dinner, we chose Western cuisine, and among the many menu items, the Korean food was delicious. Choosing Japanese food for breakfast was the right decision. There were also local dishes from Niigata, and I was very satisfied!

    Reviewed May 10, 2026
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  5. 9.2
    Exceptional
    美咲 from Japan
    Couple
    ARAI Superior Twin - 2 Beds
    Stayed 1 night in May 2025

    “The bath is the best ever✨”

    The hotel had a generally clean appearance. Since it was a weekday and off-season, there were few people, allowing for a quiet stay. The meal buffet offered Western food at night and Japanese food in the morning. I thought the variety was just right—not too many and not too few. It was also nice that there were Lotteria snacks available at the buffet in the evening. The large public bath, though simple, had a very spacious changing area and washing space, maintaining a sense of cleanliness, allowing for a very relaxed bathing experience. The outdoor baths, although there were only two types, were also quite nice, and I think they were the best I’ve experienced in any hotel I’ve stayed at in the past. The location is a bit far, and there isn’t much around, so I would recommend this hotel for a stay or during the ski season. I would love to stay there again.

    Reviewed June 10, 2025
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