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Kristal Hotel Jakarta

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl Tarogong Raya, Cilandak Barat, Simatupang, Pondok Indah, South Jakarta, Pondok Indah, Jakarta, Indonesia, 12430

Highlights

Great breakfast

- Breakfast buffet usually earns praise for wide choice and good taste,...

Nice vibes, good breakfast.
Great for children

- Pool, playground, playroom, and Kids Club keep children busy, and seve...

Seru bgt kids friendly and family friendly
Excellent room comfort & quality

- Rooms regularly stand out for size, with spacious suites, comfortable...

All good, room, swimming pool, gym, garden, parking, staff
Great swimming pool

- Large pool stands out for both adults and children, with repeated prai...

All good, room, swimming pool, gym, garden, parking, staff
Ideal location

- South Jakarta location works well for Pondok Indah, Terogong, and Cila...

Lokasi strategis, kamar luas, AC dingin, kamar mandi bersih

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

This property is in high demand!

Booked 27 times in last 24 hr

  • Fasilitas lengkap, kamar dingin, seluruh staff sangat baik.
    Suci
    Indonesia
  • The place is quite enough and very big space for 3 BR
    Dini
    Indonesia
  • Rooms are clean with a good restaurant and pool facilities.
    Latif
    Australia
  • Have tried many other hotels it's the best value for money
    VINCENT
    Indonesia
  • Great swimming pool, which is bigger than the pics show.
    Sebastian
    United Kingdom
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Nearest transportation options

•

Cilandak Station is within 0.83 km

•

Cipete Raya MRT Station is within 0.91 km

See map

9.1Exceptional

Location rating score

Exceptional location
Parking
FREE
  • Grand Indonesia Mall
    10.4 km
  • National Museum
    12.4 km
  • Gambir Train Station Building
    12.7 km
  • National Monument (MONAS)
    12.8 km
  • Beautiful Indonesia in Miniature Park
    12.8 km

Closest landmarks

  • Gymnasium
    440 m
  • Puskesmas Kecamatan Cilandak dan Rumah Bersalin
    450 m
  • RPTRA Bahari
    600 m
  • RS Setia Mitra
    600 m
  • Posyandu Bahari IV
    640 m

Good to know

Value for money9.2
Distance to city center10.7 km
Location rating9.1
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Select your room

Image 1 of 18

3 Bedroom Suite

120 m²/1292 ft²
Max 6 adults
1 single bed / 1 queen bed / 1 king bed
Image 1 of 18

2 Bedroom Suite

92 m²/990 ft²
Max 5 adults
2 double beds
Image 1 of 17

2 Bedroom Deluxe

92 m²/990 ft²
Max 5 adults
1 queen bed / 1 king bed
Image 1 of 15

Two Bedroom Superior Room

92 m²/990 ft²
Max 5 adults
2 queen beds
Fits groups
Image 1 of 10

3 Bedroom Suite

120 m²/1292 ft²
Max 5 adults
1 king bed / 1 queen bed / 1 single bed

9.1

Exceptional

Room comfort
3 bedrooms
Image 1 of 10

2 Bedroom Suite

92 m²/990 ft²
Max 4 adults
1 king bed / 1 queen bed

8.8

Excellent

Room comfort
2 bedrooms
2 bathrooms
Image 1 of 9

2 Bedroom Deluxe

92 m²/990 ft²
Max 4 adults
1 king bed / 1 queen bed

9.0

Exceptional

Room comfort
2 bedrooms
Image 1 of 9

Three-Bedroom Deluxe Apartment

120 m²/1292 ft²
Max 2 adults
1 queen bed / 1 single bed / 1 king bed
3 bedrooms
2 bathrooms
Image 1 of 8

3 Bedroom Deluxe

120 m²/1292 ft²
Max 5 adults
1 king bed / 1 queen bed / 1 single bed

9.1

Exceptional

Room comfort
3 bedrooms
Image 1 of 8

3 Bedroom Deluxe Street Garden View

120 m²/1292 ft²
Max 2 adults
1 king bed / 1 queen bed / 1 single bed
Garden view
3 bedrooms

About us

Kristal Hotel Jakarta features a vibrant atmosphere with a large free-form swimming pool amidst lush gardens. Enjoy live music at the lively bar or unwind at the full-service spa. The on-site restaurant offers delightful culinary experiences. Its prime location near Ragunan Zoo makes it ideal for relaxation and exploration. Located in the upscale Pondok Indah area, Kristal Hotel Jakarta offers a serene urban oasis. Guests can enjoy an inviting swimming pool and a stylish bar with refreshing drinks. Each room is a tranquil retreat with air conditioning and free Wi-Fi, perfect for unwinding after a day of adventure. The hotel also features private balconies with serene garden views, catering to the needs of two travelers with comfort and convenience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Frequently asked questions

Yes, Kristal Hotel Jakarta provides postal services.

Yes, Kristal Hotel Jakarta is near a gymnasium, Puskesmas Kecamatan Cilandak, and RPTRA Bahari.

Yes, Kristal Hotel Jakarta provides daily housekeeping.

Yes, Kristal Hotel Jakarta offers both laundry and dry cleaning services.

Yes, Kristal Hotel Jakarta has a concierge.

Yes, Kristal Hotel Jakarta has a vegetarian restaurant.

Yes, Kristal Hotel Jakarta has meeting facilities and venues for special events.

Yes, Kristal Hotel Jakarta has an elevator.

Yes, Kristal Hotel Jakarta provides safety deposit boxes.

Yes, Kristal Hotel Jakarta offers a breakfast buffet.

Yes, Kristal Hotel Jakarta provides a taxi service.

Yes, Kristal Hotel Jakarta has designated smoking areas.

Yes, Kristal Hotel Jakarta offers 24-hour room service.

Yes, Kristal Hotel Jakarta has a bar and a poolside bar.

Yes, Kristal Hotel Jakarta provides 24-hour security.

Yes, all rooms at Kristal Hotel Jakarta are equipped with air conditioning.

Yes, Kristal Hotel Jakarta provides luggage storage.

Yes, Kristal Hotel Jakarta has an ATM/cash machine on site.

Yes, Kristal Hotel Jakarta provides airport transfer.

Yes, baby cots are available at Kristal Hotel Jakarta free of charge.

Yes, Kristal Hotel Jakarta has a business center.

Yes, Kristal Hotel Jakarta is wheelchair accessible.

Yes, Kristal Hotel Jakarta is near Cilandak Station, Cipete Raya MRT Station, and Fatmawati Indomaret MRT Station.

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More about Kristal Hotel Jakarta

More about Kristal Hotel Jakarta

Experience Luxury and Comfort at Kristal Hotel Jakarta

Welcome to Kristal Hotel Jakarta, a luxurious 4-star hotel located in the heart of Jakarta, Indonesia. With its prime location, impeccable service, and modern amenities, Kristal Hotel Jakarta promises to make your stay in the bustling city an unforgettable experience. Featuring a total of 310 spacious and elegantly designed rooms, this hotel offers a wide range of accommodation options to suit every traveler's needs. Whether you are visiting for business or leisure, you can choose from comfortable deluxe rooms, stylish executive suites, or luxurious presidential suites. Each room is thoughtfully furnished with modern amenities, ensuring a comfortable and relaxing stay. Conveniently situated just 10.7 km away from the city center, Kristal Hotel Jakarta provides easy access to Jakarta's major attractions, shopping centers, and business districts. If you are arriving by air, the hotel is only a 40-minute drive from the airport, making it a convenient choice for both domestic and international travelers. With its strategic location, you can explore the vibrant city and immerse yourself in its rich culture and heritage. Kristal Hotel Jakarta was built in 1992 and underwent a renovation in 2013, ensuring that guests enjoy modern facilities and contemporary design. The hotel's commitment to providing exceptional service extends to its child policy. Children between the ages of 3 to 6 can stay free of charge, making it an ideal choice for families traveling with young ones. From the moment you step into the hotel's elegant lobby, you will be greeted by warm and friendly staff who are dedicated to making your stay as comfortable as possible. Whether you are here for business meetings, exploring the city, or simply seeking a relaxing getaway, Kristal Hotel Jakarta offers all the amenities and services you need for a truly memorable stay.

Unwind and Indulge at Kristal Hotel Jakarta's Entertainment Facilities

At Kristal Hotel Jakarta, guests can enjoy a wide range of entertainment facilities that are designed to provide ultimate relaxation and indulgence. Whether you are in the mood for some retail therapy, a refreshing drink at the bar, or pampering yourself at the salon, this hotel has it all. For those looking to unwind and rejuvenate, the hotel offers a luxurious spa experience with massage services, a hot tub, sauna, and steam room. Indulge in a soothing massage to release tension and stress, or take a dip in the hot tub to relax your muscles. The sauna and steam room provide the perfect opportunity to detoxify and cleanse your body. If you prefer to spend time outdoors, the hotel boasts a beautiful garden where you can take a leisurely stroll or simply sit back and enjoy the serene surroundings. Additionally, there is a gift/souvenir shop where you can find unique mementos to bring back home. Whether you are seeking relaxation, entertainment, or a little bit of both, Kristal Hotel Jakarta's entertainment facilities have everything you need for a memorable stay in Jakarta, Indonesia.

Experience a World of Sports at Kristal Hotel Jakarta

Nestled in the heart of Jakarta, Kristal Hotel offers a wide range of sports facilities to cater to every guest's fitness and recreational needs. Whether you are a fitness enthusiast or a sports lover, this hotel has everything you need to stay active and have fun. Start your day by hitting the state-of-the-art fitness center, equipped with modern cardio and strength training equipment. With complimentary access to the fitness center, you can maintain your workout routine even while traveling. After an intense workout, take a refreshing dip in the outdoor pool, surrounded by lush greenery and comfortable sun loungers. The poolside bar is the perfect spot to unwind and enjoy a refreshing drink while soaking up the sun. For those who love tennis, Kristal Hotel boasts well-maintained tennis courts where you can practice your serves and backhands. Challenge your friends or join a friendly match to improve your skills. If you're looking for some water-based activities, the hotel offers diving and snorkeling experiences. Explore the underwater world of Jakarta and discover the vibrant marine life. At Kristal Hotel Jakarta, you'll find a haven for sports enthusiasts. Whether you prefer a rigorous workout or a leisurely swim, this hotel has it all. Stay fit, have fun, and create unforgettable memories at Kristal Hotel Jakarta.

Convenience Facilities at Kristal Hotel Jakarta

Experience utmost convenience and comfort during your stay at Kristal Hotel Jakarta, where an array of top-notch facilities are at your disposal. With 24-hour room service, you can indulge in delectable meals or snacks anytime you desire, ensuring your cravings are always satisfied. The hotel also offers laundry service and dry cleaning, making it effortless for guests to keep their clothes fresh and clean throughout their stay. For added security and peace of mind, Kristal Hotel Jakarta provides safety deposit boxes where you can securely store your valuables. The attentive concierge is available to assist with any requests or inquiries, ensuring a seamless and hassle-free stay. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. In addition, Kristal Hotel Jakarta offers a designated smoking area for guests who prefer to smoke. The hotel also provides luggage storage, daily housekeeping, and a cozy fireplace to create a warm and inviting atmosphere. With these convenience facilities, Kristal Hotel Jakarta ensures that every guest enjoys a comfortable and hassle-free stay.

Convenient Transport Facilities at Kristal Hotel Jakarta

At Kristal Hotel Jakarta, we understand the importance of seamless travel experiences for our guests. That's why we provide a range of transport facilities to ensure your journey is hassle-free from start to finish. Our airport transfer service allows you to arrive at the hotel with ease, as our friendly staff will be waiting to greet you upon your arrival. For those looking to explore the city, we offer tours to popular attractions, allowing you to immerse yourself in the vibrant culture of Jakarta. For guests with their own vehicles, our hotel boasts a spacious and secure car park onsite, ensuring your vehicle is well-protected throughout your stay. Additionally, we offer a car hire service, allowing you to conveniently explore the city at your own pace. If you prefer to leave the driving to someone else, our taxi service is available to take you wherever you need to go. Our dedicated staff can also assist you with ticket bookings, making it easy for you to plan your itinerary and enjoy all that Jakarta has to offer. Rest assured, all our transport facilities are provided with your comfort and convenience in mind, ensuring a memorable stay at Kristal Hotel Jakarta.

Luxurious Room Facilities at Kristal Hotel Jakarta

Indulge in the luxurious room facilities offered at Kristal Hotel Jakarta, located in the heart of Jakarta, Indonesia. Each room is designed to provide the utmost comfort and convenience to guests, ensuring a memorable stay. Experience the ultimate relaxation with the cozy fireplace available in select rooms. Perfect for chilly evenings, the fireplace creates a warm and inviting ambiance, allowing you to unwind and rejuvenate after a long day of exploring the city. Curl up with a book or enjoy a glass of wine while enjoying the crackling fire, creating a truly cozy and intimate atmosphere. In addition to the fireplace, each room at Kristal Hotel Jakarta is equipped with modern amenities to enhance your stay. Enjoy the convenience of a spacious en-suite bathroom, complete with a luxurious bathtub and a separate rain shower. Stay connected with complimentary high-speed Wi-Fi, and relax in the comfort of a plush king-sized bed. With 24-hour room service, you can indulge in delicious meals and snacks from the comfort of your room. Whether you are traveling for business or leisure, the room facilities at Kristal Hotel Jakarta are designed to exceed your expectations and provide a truly memorable stay.

Indulge in a Variety of Dining Options at Kristal Hotel Jakarta

At Kristal Hotel Jakarta, guests can indulge in a variety of dining options that are sure to satisfy every palate. Whether you're craving a quick bite or a leisurely meal, the hotel's dining facilities are designed to cater to your every need. Start your day off right with a delicious breakfast buffet at the hotel's restaurant. With a wide array of options ranging from local Indonesian delicacies to international favorites, there's something to please every taste bud. The restaurant also offers halal options, ensuring that all guests can enjoy a satisfying meal. For a more casual dining experience, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee and a selection of light snacks. The coffee shop is the perfect place to relax and unwind after a long day of exploring the city. If you prefer to dine in the comfort of your own room, take advantage of the 24-hour room service. Whether you're craving a late-night snack or a full meal, the hotel's room service menu has a wide variety of options to choose from. For those who enjoy outdoor dining, the hotel also offers BBQ facilities. Gather with friends and family and savor the flavors of grilled meats and vegetables in a serene garden setting. With daily housekeeping and grocery deliveries available, you can rest assured that your dining experience at Kristal Hotel Jakarta will be nothing short of exceptional. Whether you're staying for business or leisure, the hotel's dining facilities are sure to leave a lasting impression.

Experience Comfort and Space at Kristal Hotel Jakarta's Room Offerings

At Kristal Hotel Jakarta, guests are welcomed into a world of spacious comfort with a diverse range of room offerings designed to cater to various needs and preferences. The Studio Suite, spanning 40 square meters, features a luxurious King Bed, perfect for solo travelers or couples seeking a cozy retreat. For families or groups, the 2 Bedroom Deluxe and 2 Bedroom Suite, both at 92 square meters, provide ample space with a combination of a King Bed and a Queen Bed, ensuring everyone has a restful night’s sleep. The 3 Bedroom Deluxe and 3 Bedroom Suite, each measuring 120 square meters, take comfort to the next level, accommodating larger groups with a thoughtful arrangement of beds that includes both King and Queen options, as well as a Single Bed for additional flexibility. For those seeking a more tailored experience, the Two-Bedroom Superior Suite and Three-Bedroom Superior Suite are ideal choices, offering the same generous space and thoughtful layout. The 2 Bedroom Deluxe Twin and 3 Bedroom Superior Twin options cater to guests who prefer twin bedding arrangements, featuring two Single Beds and additional Single Beds for maximum comfort. With the 3 Bedroom Deluxe Twin offering a mix of King and Single Beds, Kristal Hotel Jakarta ensures that every guest finds their perfect sleeping arrangement. Booking these exceptional rooms through Agoda guarantees you the best prices available, along with a hassle-free experience that allows you to focus on enjoying your stay.

Discover the Tranquil Oasis of Pondok Indah in Jakarta

Nestled in the bustling city of Jakarta, Indonesia, Pondok Indah is a hidden gem that offers a tranquil oasis away from the chaos of city life. This upscale neighborhood is renowned for its lush greenery, well-manicured gardens, and serene atmosphere. With its tree-lined streets, beautiful parks, and luxurious residences, Pondok Indah is a haven of peace and tranquility. One of the highlights of Pondok Indah is the Pondok Indah Golf Course, a prestigious 18-hole championship golf course that attracts golf enthusiasts from all over the world. Surrounded by picturesque landscapes and stunning views, golfers can enjoy a challenging game while immersing themselves in the natural beauty of the area. In addition to its natural beauty, Pondok Indah is also home to the Pondok Indah Mall, a premier shopping destination in Jakarta. With its wide range of international and local brands, trendy boutiques, and gourmet restaurants, the mall offers a one-stop shopping experience for fashionistas and foodies alike. Whether you're looking for the latest fashion trends or indulging in culinary delights, Pondok Indah Mall has it all. With its peaceful ambiance, world-class golf course, and upscale shopping options, Pondok Indah is the perfect destination for those seeking a luxurious and serene retreat in Jakarta. Whether you're a golf enthusiast, a shopaholic, or simply looking to escape the hustle and bustle of the city, Pondok Indah is a must-visit destination that will leave you feeling refreshed and rejuvenated.

Convenient Transportation Options from Jakarta Airports to Kristal Hotel Jakarta

Located in the upscale neighborhood of Pondok Indah, Jakarta, Kristal Hotel Jakarta offers a luxurious and comfortable stay for both business and leisure travelers. Getting to the hotel from the nearby airports is a breeze, thanks to the various transportation options available. If you arrive at Soekarno-Hatta International Airport, the most convenient way to reach Kristal Hotel Jakarta is by taking a taxi or booking a private car transfer. Taxis are readily available outside the airport terminals, and the journey to the hotel takes approximately 45 minutes, depending on the traffic. Alternatively, you can arrange a private car transfer through the hotel or a reputable car rental service for a hassle-free and comfortable ride. For those arriving at Halim Perdanakusuma International Airport, taxis and ride-hailing services like Grab are the most convenient options to reach Kristal Hotel Jakarta. The journey from Halim Perdanakusuma to the hotel usually takes around 30 minutes, depending on the traffic conditions. It's advisable to use a reliable ride-hailing app to ensure a safe and reliable transportation experience. Whichever airport you arrive at, rest assured that reaching Kristal Hotel Jakarta is a straightforward and convenient process. With its prime location in Pondok Indah, guests can look forward to exploring the vibrant city of Jakarta with ease, knowing that a comfortable and luxurious accommodation awaits at Kristal Hotel Jakarta.

A Culinary Haven Just Steps Away

When it comes to dining options, Kristal Hotel Jakarta is surrounded by a myriad of tantalizing choices. Just a short stroll away, guests can discover the mouthwatering delights of Kimukatsu Gandaria City and Kimukatsu PIM 3, where they can savor the famous Japanese katsu with its crispy and juicy texture. For those craving authentic Japanese cuisine, Sushi Hiro Pondok Indah Mall and Okinawa Sushi Pondok Indah Mall are the perfect spots to indulge in fresh and flavorful sushi rolls. Meanwhile, Kinsuke Ramen offers a comforting bowl of ramen with rich broth and tender noodles. For those who prefer a buffet experience, Shaburi & Kintan Buffet Gandaria City is a must-visit, offering a wide selection of premium meats and a do-it-yourself shabu-shabu experience. Noi Pizza and MANZO Jakarta are also nearby, offering delicious Italian and steakhouse options respectively. With such a diverse range of dining options just steps away, guests at Kristal Hotel Jakarta are spoiled for choice when it comes to satisfying their culinary cravings.

Unbeatable Value: Affordable Luxury at Kristal Hotel Jakarta

Experience the best of Jakarta without breaking the bank at Kristal Hotel Jakarta. With an average room price of just $65, this upscale hotel offers unbeatable value for money. Compared to the average price of a hotel room in Jakarta, which is $44, Kristal Hotel Jakarta provides a luxurious experience at an affordable price. Step into the elegant lobby and be greeted by warm and friendly staff who are committed to ensuring your stay is comfortable and memorable. The spacious and well-appointed rooms at Kristal Hotel Jakarta are designed with your comfort in mind, featuring modern amenities and stunning city views. Whether you are traveling for business or leisure, you'll find everything you need for a relaxing stay at this exceptional hotel. Indulge in a wide range of facilities and services, including a fitness center, swimming pool, spa, and multiple dining options. Sample delectable Indonesian cuisine at the hotel's restaurant or unwind with a refreshing cocktail at the bar. With its convenient location in the heart of Jakarta, Kristal Hotel Jakarta offers easy access to the city's top attractions and business districts, making it the perfect choice for both leisure and business travelers. Book your stay today and experience affordable luxury at Kristal Hotel Jakarta.

Excellent Service and Clean Rooms at Kristal Hotel Jakarta

Guests at Kristal Hotel Jakarta rave about the excellent service and friendly staff. They mention that the staff is helpful and always ready to assist. The rooms are described as clean and spacious, with good wifi connectivity. The hotel's location is also praised for being convenient. Families particularly appreciate the large rooms and the great swimming pool, which is a hit with the kids. Guests also mention the delicious breakfast and the overall pleasant atmosphere of the hotel. With its excellent service, clean rooms, and great amenities, Kristal Hotel Jakarta is a top choice for travelers visiting Jakarta.

A Delightful Stay at Kristal Hotel Jakarta

Discover the epitome of hospitality and comfort at Kristal Hotel Jakarta. With an impressive overall rating of 8.8, this hotel has consistently exceeded the expectations of its guests, ensuring a memorable stay in the heart of Jakarta, Indonesia. One of the standout features of Kristal Hotel Jakarta is its exceptional value for money, receiving an impressive rating of 8.9. Guests can enjoy luxurious accommodations and top-notch facilities without breaking the bank. Whether you're traveling for business or leisure, this hotel offers a range of amenities that cater to all your needs, ensuring a truly worthwhile experience. When it comes to facilities, Kristal Hotel Jakarta shines with a remarkable rating of 8.7. From a well-equipped fitness center to a refreshing outdoor pool, this hotel offers a wide array of facilities to keep you entertained and relaxed throughout your stay. Whether you're looking to stay active or unwind after a long day, you'll find everything you need right at your fingertips.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Diving
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Buffet in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shared lounge/TV area
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service

Food and dining

Breakfast options
  • American
  • Buffet
Restaurants on site
Orchid Restaurant
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

Jl Tarogong Raya, Cilandak Barat, Simatupang, Pondok Indah, South Jakarta, Pondok Indah, Jakarta, Indonesia, 12430

Exceptional9.1

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    10.7 km
  • Soekarno-Hatta International Airport (CGK)
    23.0 km
Public transportation
  • Cilandak Station
    830 m
  • Cipete Raya MRT Station
    910 m
Hospital or clinic
  • Puskesmas Kecamatan Cilandak dan Rumah Bersalin
    450 m
Shopping
  • Kota Kasablanka
    8.8 km
Convenience store
  • Lawson
    1.2 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    10.4 km
  • National Museum
    12.4 km
  • Gambir Train Station Building
    12.7 km
  • National Monument (MONAS)
    12.8 km
  • Beautiful Indonesia in Miniature Park
    12.8 km
  • Istiqlal Mosque
    13.4 km
  • Jakarta Cathedral
    13.5 km
  • Museum Bank Indonesia
    16.5 km
  • Jakarta Old Town
    16.9 km
  • Ancol Dreamland
    18.4 km
Nearby landmarks
  • Gymnasium
    440 m
  • Puskesmas Kecamatan Cilandak dan Rumah Bersalin
    450 m
  • RPTRA Bahari
    600 m
  • RS Setia Mitra
    600 m
  • Posyandu Bahari IV
    640 m
  • Total Buah Segar RS Fatmawati
    670 m
  • Maxima
    700 m
  • Museum Basoeki Abdullah
    760 m
  • Ratna
    770 m
  • Cilandak Station
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 15:00
  • Check-out until: 12:00
  • Reception open until: 00:00
Getting around
  • Distance from city center: 10.7 km
  • Travel time to airport (minutes): 40
  • Airport transfer fee: 500000 IDR
Extras
  • Breakfast charge (unless included in room price): 214286 IDR
The property
  • Year property opened: 1992
  • Number of rooms : 310
  • Most recent renovation: 2013
  • Number of restaurants: 2
  • License Id / Local Tax ID/ Entity Name: 9120107750891

Property announcements

Refresh your day by swimming in our outdoor swimming pool or unwind in the sun loungers set amidst the tropical greenery.

Opens daily with a 25% capacity (max. 20 persons) in accordance with the safe distancing procedures. For more information please contact the property directly

Reviews of Kristal Hotel Jakarta from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.2
  • 9.6
  • 10
  • 10
  • 10
  • 9.6
  • 9.2
  • 8.4

Most recent

From 9,499 reviews

  • Cleanliness score 9 out of 10 and is a high score in Jakarta
  • Facilities score 9 out of 10 and is a high score in Jakarta
  • Location score 9.1 out of 10 and is a high score in Jakarta
  • Room comfort and quality score 7.6 out of 10
  • Service score 9.1 out of 10 and is a high score in Jakarta
  • Value for money score 9.2 out of 10 and is a high score in Jakarta

What guests liked

Summarized by AI

General Services: Staff frequently described as friendly, helpful and welcoming across front desk, restaurant and housekeeping. (37 mentions)

Room Cleanliness: Rooms are frequently praised for cleanliness and freshness on many stays. (30 mentions)

Location: Terogong / Pondok Indah location within walking distance of HERO supermarket, Starbucks, Pondok Indah Mall (PIM), JIS, MRT, shops and cafes. (29 mentions)

Room Comfort: Spacious apartment-style rooms and suites with big beds and laundry/kitchen facilities make long or family stays comfortable. (22 mentions)

Breakfast: Breakfast often gets praise for variety and satisfying buffet options on many stays. (18 mentions)

Swimming Pool: Large swimming pool that both adults and children enjoy; many reviews highlight the pool as a key family-friendly feature. (16 mentions)

Guest Type
Room Type
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Show reviews that mention 

Cleanliness

Mentioned in 192 reviews
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82% Positive
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17% Unfavourable

Service

Mentioned in 191 reviews
sentiment-positive-indicator
90% Positive
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9% Unfavourable

Room size

Mentioned in 150 reviews
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98% Positive
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1% Unfavourable

Location

Mentioned in 111 reviews
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96% Positive
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3% Unfavourable

Family

Mentioned in 102 reviews
sentiment-positive-indicator
99% Positive

Pool

Mentioned in 100 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
5% Unfavourable

Room comfort

Mentioned in 92 reviews
sentiment-positive-indicator
84% Positive
sentiment-negative-indicator
15% Unfavourable

Breakfast

Mentioned in 83 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Value for money

Mentioned in 69 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable
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  1. 10.0Exceptional

    Benjamin from Indonesia
    Couple
    Studio Suite
    Stayed 1 night in October 2025

    “Keep up the good work.”

    A truly satisfying experience from start to finish. From the check-in process, the staff displayed excellent hospitality and professionalism, making guests feel valued and cared for. The offered rooms are very spacious, clean, and elegantly designed. Every detail, from the quality of the beds to the provided amenities, reflects the standards of a five-star hotel. The city view from the room is also a bonus that adds to a more special stay experience. The hotel facilities are very complete, including a gym, swimming pool, and direct access to shopping centers. The restaurant area offers a variety of food choices with consistent quality, both for breakfast and dinner. One of the main advantages of this hotel is the consistency in service. The staff is always ready to assist without appearing excessive, creating a balance between comfort and privacy for guests. Highly recommended for those seeking a luxurious stay experience with the best service in Jakarta, whether for business trips or vacations.

    Reviewed March 18, 2026
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    "Thank you for your exceptional and detailed review of Kristal Hotel Jakarta, Mr. Benjamin. Your feedback truly means a lot to us. It is very rewarding to know that your experience met your expectations, and that our team's hospitality and professionalism made you feel well taken care of. Your recognition of our service consistency is especially valuable. Creating a balance between attentive service and guest comfort is something we continuously strive for, and your feedback reassures us that we are on the right track. Thank you as well for your strong recommendation. We look forward to welcoming you again for another memorable stay. Warm regards, Anton Katim Executive Assistant Manager"

    Responded March 31, 2026
    Kristal Hotel Jakarta
  2. 10.0Exceptional

    hoonchul from South Korea
    Business traveler
    Studio Suite
    Stayed 1 night in May 2026

    “A hotel where you can quietly rest during a business trip.”

    The accessibility to the city is good, the prices are reasonable, and the entire third floor is non-smoking and very clean. This hotel is ideal for family groups traveling together. There are simple cooking facilities, a large refrigerator, and it's convenient to order delivery food. With a large living room, I especially want to express my gratitude to Syalika Bella, the manager at the reception, as I extended two rooms every day. I highly recommend her as one of the best managers.

    Reviewed June 08, 2026
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    "Thank you very much for taking the time to share your experience at Hotel Kristal Jakarta, Mr. Hoonchul. We are delighted to hear that you enjoyed our convenient location, comfortable atmosphere, reasonable pricing, and clean non-smoking rooms. It is wonderful to know that our facilities, including the kitchenette, spacious living area, and large refrigerator, provided added comfort and convenience during your stay. We are especially grateful for your recognition of Ms. Syalika Bella. Your kind words regarding her dedication, efficiency, and assistance with your room extensions and other arrangements are truly appreciated. We will be pleased to share your compliments with her, as such feedback is a great source of motivation for our team. Thank you for recommending Hotel Kristal Jakarta. We look forward to welcoming you back for another comfortable and enjoyable stay in the near future. Warm regards, Anton Katim Executive Assistant Manager"

    Responded June 20, 2026
    Kristal Hotel Jakarta
  3. 10.0Exceptional

    Asri from Indonesia
    Family with teens
    3 Bedroom Deluxe
    Stayed 1 night in May 2026

    “Enjoyable experience at Kristal Hotel”

    Book a deluxe 3-bedroom suite including breakfast, very clean and comfortable, has a pantry and provided with eating utensils, cooking tools, toaster, microwave, and thermos. The breakfast is diverse and delicious. Even though it's just for one night, it was very enjoyable to stay with family.

    Reviewed May 19, 2026
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    "Terima kasih telah berbagi pengalaman menyenangkan Anda di Hotel Kristal Jakarta, Ibu Asri. Kami sangat senang mengetahui bahwa Anda dan keluarga menikmati kenyamanan Deluxe 3 Bedroom Suite kami. Senang mendengar bahwa kebersihan kamar, fasilitas pantry yang lengkap, serta perlengkapan memasak yang tersedia dapat menambah kenyamanan selama menginap. Kami juga berterima kasih atas apresiasi Anda terhadap variasi dan cita rasa sarapan kami. Meskipun kunjungan Anda hanya berlangsung satu malam, kami merasa terhormat dapat menjadi bagian dari momen kebersamaan keluarga yang berkesan. Kami berharap dapat menyambut Anda dan keluarga kembali di Hotel Kristal Jakarta untuk pengalaman menginap yang lebih menyenangkan di masa mendatang. Salam hangat, Anton Katim Executive Assistant Manager"

    Responded June 13, 2026
    Kristal Hotel Jakarta
  4. 9.6Exceptional

    lestari from Indonesia
    Couple
    Studio Suite
    Stayed 1 night in July 2026

    “Great”

    A classic hotel with very well-maintained cleanliness, both in the room and the bathroom. The room is spacious, equipped with a mini kitchen (with gallon water), smart TV, and a sofa for sitting. The room is very soundproof. On Sunday morning, there is a games event for children in the pool area.

    Reviewed July 26, 2026
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    "Thank you for taking the time to share your wonderful review of Hotel Kristal Jakarta, Ms. Lestari. We are delighted to know that you appreciated the cleanliness of our hotel, the spacious and well-equipped room, as well as the comfort and privacy provided during your stay. It is also wonderful to hear that you enjoyed our family-friendly facilities and activities, including the children's games by the pool on Sunday morning. Your kind feedback is truly appreciated and motivates our team to continue providing exceptional service and memorable experiences for every guest. We look forward to welcoming you back to Hotel Kristal Jakarta in the near future. Warm regards, Anton Katim Executive Assistant Manager

    Responded August 08, 2026
    Kristal Hotel Jakarta
  5. 10.0Exceptional

    Suci from Indonesia
    Family with teens
    2 Bedroom Suite
    Stayed 1 night in September 2026

    “The hotel is good.”

    The room has 2 beds, a king and a queen, there is a living room, the kitchen is fully equipped with a microwave, stove, toaster, hot water maker, and there is a dispenser that can provide both hot and cold water, the main bathroom has a bathtub, it’s definitely complete and suitable for a family of 4 or 6, it fits well. It is neat, clean, and very affordable in price.

    Reviewed September 20, 2026
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