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Garden, Kensington Hotel PyeongChang in Pyeongchang-gun
Deluxe Mountain View Double Room - Bed, Kensington Hotel PyeongChang in Pyeongchang-gun
Lobby, Kensington Hotel PyeongChang in Pyeongchang-gun
Swimming pool [outdoor], Kensington Hotel PyeongChang in Pyeongchang-gun
Swimming pool [outdoor], Kensington Hotel PyeongChang in Pyeongchang-gun
Swimming pool, Kensington Hotel PyeongChang in Pyeongchang-gun
Swimming pool, Kensington Hotel PyeongChang in Pyeongchang-gun

Removed from saved list

8.0

Excellent

1,901 reviews

1,901 reviews

Housekeeping3
Garden3
View2
See map
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Yongpyeong Water Park Peak Island
9.1 km
Sangwonsa Temple
9.4 km
Iseungbok Memorial Hall
11.9 km
Daegwanryeong Samyang Ranch
12.8 km
Bongpyeong Traditional Market
20.8 km
Closest landmarks
Odaesan National Park
1.6 km
Korea Botanic Garden
2.6 km
Woljeongsa Seongbo Museum
3.4 km
Woljeongsa
4.8 km
Jinbu Station
5.5 km

Kensington Hotel PyeongChang

231, Jingogae-ro, Jinbu-myeon, Jinbu-myeon, Pyeongchang-gun, South Korea, 25322 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jinbu-myeon part of Pyeongchang-gun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Phoenix Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Currency exchange

Air conditioning

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Swimming pool [indoor]

Hot tub

BBQ facilities

Luggage storage

This property is in high demand!

7 travelers have booked today.

Value for money8.1
Distance to city center53 km
Location rating7.8
Nearest airportYangyang International Airport (YNY)
Distance to airport41.5 km

Rooms available at Kensington Hotel PyeongChang

Deluxe Mountain View Double Room
...
  • Room size: 33 m²/355 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Royal Suite - Pool and Sauna Access for 2 Adults Included
...
  • Room size: 66 m²/710 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Junior Suite - Pool and Sauna Access for 2 Adults Included
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 double bed and 1 futon
Enter dates to see prices
Premier Family Twin Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 double bed and 1 single b...
Enter dates to see prices
Kids Suite with Car Bed and Pool/Sauna Access for 2 Adults+1 Child (aged 13 and under)
...
  • Room size: 88 m²/947 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
Enter dates to see prices
Royal Suite
...
  • Room size: 66 m²/710 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Premier Korean-Style Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 3 futons
Enter dates to see prices
Kids Suite with Car Bed
...
  • Room size: 88 m²/947 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Kids Suite with Car Bed and Pool Access for 2 Adults+1 Child (aged 13 and under)
...
  • Room size: 88 m²/947 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
Enter dates to see prices
Premier Double Room with Breakfast for 2
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Does Kensington Hotel PyeongChang have a swimming pool?

While staying at Kensington Hotel PyeongChang, you can enjoy the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

Is car parking available at Kensington Hotel PyeongChang?

Kensington Hotel PyeongChang provides car park free of charge for all guest visitors traveling with a automobile. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What types of facilities are offered for children at Kensington Hotel PyeongChang?

While on vacation with your family members, your children can also enjoy the fun in sports and recreation facilities offered at Kensington Hotel PyeongChang such as kids pool.

When was Kensington Hotel PyeongChang built?

Kensington Hotel PyeongChang was built in 1997.

What was the average room rate for Kensington Hotel PyeongChang been in the past month?

The average room rate for Kensington Hotel PyeongChang in the past month is 124072.83 KRW, compared to city's average of 104364.71 KRW.

In which languages can Kensington Hotel PyeongChang's employees communicate?

Kensington Hotel PyeongChang can speak up to 3 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do verified guests love most about Kensington Hotel PyeongChang?

Past guests that stayed at Kensington Hotel PyeongChang have given this property a rating of 8.637 for its remarkable service as the main highlight for their stay.

What is the typical rating that past Business travelers' have given to Kensington Hotel PyeongChang?

Past business travelers that have stayed at this property have given Kensington Hotel PyeongChang an average rating of 8.4. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Group travelers have given to Kensington Hotel PyeongChang?

Past group travelers that have stayed at this property have given Kensington Hotel PyeongChang an average rating of 8.1. You can look up more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Kensington Hotel PyeongChang?

Past local travelers that have stayed at this property have given Kensington Hotel PyeongChang an average rating of 8.3. You can look up on more comprehensive customer ratings, and feedback for this property down in the review section.

What is the nearest train, metro, or bus station to Kensington Hotel PyeongChang?

The closest train, metro, or bus station is Jangpyeong Bus Terminal, 19750.26 m away from Kensington Hotel PyeongChang.

What people love about Kensington Hotel PyeongChang

  • 8.8

    Excellent
    Location

    "The hotel rooms are quite up to date, there is a very good restaurant and the surrounding of the hotel is very nice."

    Stefan

    |

    July 3, 2022

  • 9.2

    Exceptional
    Location

    "The best part of all, there is a large sized kids café located next to the buffet."

    Jywon

    |

    January 13, 2020

  • 8.8

    Excellent
    Spaciousness

    "We booked the junior suite which are huge."

    Josephine

    |

    November 7, 2019

Property ranking|Compared to 265 Pyeongchang-gun properties
See all rankings
Room comfort score
7.2/10
Service score
8.6/10
Value for money score
8.1/10
Location score
7.8/10
Better than
91
%
of Pyeongchang-gun properties
Better than
87
%
of Pyeongchang-gun properties
Better than
85
%
of Pyeongchang-gun properties
Better than
85
%
of Pyeongchang-gun properties
Overall rating:

8

Excellent
1,901 reviews
Cleanliness
7.9
Facilities
8.1
Location
7.8
Read all reviews >
More about Kensington Hotel PyeongChang

More about Kensington Hotel PyeongChang

Kensington Hotel PyeongChang

Kensington Hotel PyeongChang is a distinct addition to Pyeongchang-gun and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Kensington Hotel PyeongChang.
Kensington Hotel PyeongChang provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Kensington Hotel PyeongChang. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Kensington Hotel PyeongChang include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Kensington Hotel PyeongChang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Kensington Hotel PyeongChang. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Kensington Hotel PyeongChang has vending machines that provide round-the-clock refreshment, at low cost.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Kensington Hotel PyeongChang lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the hot tub. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing ping-pong table at Kensington Hotel PyeongChang.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 86% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 90% of other accommodations in Pyeongchang-gun.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Internet

5 mentions

View

3 mentions

Housekeeping

3 mentions

Food & Dining

2 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Closet
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mirror
  • Non-smoking
  • Refrigerator
  • Telephone
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Café Fleuri
  • Cuisine: French
  • Menu: Buffet
La Table
  • Cuisine: International
  • Menu: Buffet

Location

231, Jingogae-ro, Jinbu-myeon, Jinbu-myeon, Pyeongchang-gun, South Korea, 25322
Very good
Location

7.8

Airports
  • Yangyang International Airport (YNY)
    41.5 km
  • Wonju Airport (WJU)
    60.4 km
Public transportation
  • Jinbu Station
    5.5 km
  • Jinbu Bus Terminal
    6.8 km
Hospital or clinic
  • Jinbu Public Health Center
    7.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Yongpyeong Water Park Peak Island
    9.1 km
  • Sangwonsa Temple
    9.4 km
  • Iseungbok Memorial Hall
    11.9 km
  • Daegwanryeong Samyang Ranch
    12.8 km
  • Bongpyeong Traditional Market
    20.8 km
  • Lee Hyo-seok Culture Village
    22.4 km
  • Lee Hyo Seok Literature Forest
    23.2 km
  • Herbnara Farm
    23.3 km
  • Heungjeong Valley
    25.2 km
  • Phoenix Park
    26.8 km
Nearby landmarks
  • Odaesan National Park
    1.6 km
  • Korea Botanic Garden
    2.6 km
  • Woljeongsa Seongbo Museum
    3.4 km
  • Woljeongsa
    4.8 km
  • Jinbu Station
    5.5 km
  • Jinbu Bus Terminal
    6.8 km
  • Jinbu Public Health Center
    7.0 km
  • Pyeongchang Trout Festival
    7.2 km
  • Lift 3 Alpensia
    7.5 km
  • Alpensia Ski Resort
    7.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 5-13 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 14 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional charge will be required for use of the sauna.
  • The sports center (including pool and sauna facilities) is closed for maintenance on the first Wednesday of every month.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center53 km
  • Travel time to airport (minutes)130
The property
  • Number of floors17
  • Number of restaurants3
  • Number of rooms 306
  • Room voltage220
  • Year property opened1997

Property announcements

The property's fitness center, swimming pool and sauna are closed the first Wednesday of every month for maintenance.

Reviews of Kensington Hotel PyeongChang from real guests

Provided by verified guests of Agoda
8.0
Cleanliness7.9
Facilities8.1
Location7.8
Room comfort and quality7.2
Service8.6
Value for money8.1
High score for Pyeongchang-gun
Rating
9+ Exceptional (342)
8-9 Excellent (154)
7-8 Very Good (172)
6-7 Good (72)
<6 Below Expectation (128)
Time of the year
Mar - May (178)
Jun - Aug (242)
Sep - Nov (251)
Dec - Feb (197)

Show reviews that mention 

Showing 867 verified guest comments
12345
10.0
Exceptional
minji from South Korea
Family with young children
Korean-Style Deluxe Triple Room Mountain view with Bath
Stayed 1 night in August 2022

A Generous Space for Children, a Time of Warmth”

When a child is born, we plan our trips according to the child's eye level and look for a generous space for the child. Considering all the conditions such as excluding the no-kids zone, the presence of a swimming pool and outdoor playground, hygiene of the kids' cafe, and breakfast, we chose Kensington Hotel. First, there are facilities and equipment for children placed throughout the hotel, and the staff were all kind and considerate with bright smiles. Second, we were able to conveniently use the indoor and outdoor swimming pools. It was emotionally fulfilling to swim in the middle of the mountains. Third, the famous gardens and landscapes of Kensington Hotel were excellent. We played hide-and-seek with the children in a well-maintained maze park like Jeju Kimnyeong Maze Park, used the forest playground, and caught minnows in the valley. There was even a mini zoo where we could feed the sheep. Fourth, there are two kids' cafes. The staff managed them regularly, and one of them was a free space. The children didn't know what boredom was as they alternated between the two cafes. It was a clean and safe play area. Lastly, the breakfast! The food was delicious and we could eat it freshly made on the spot. There were also many options for children's meals. The best part was that breakfast was divided into two sessions, so we could eat quietly without it being crowded. As we invest time and money into our busy daily lives, the memories from our vacation should be good in order for that time to feel valuable. We chose Kensington Hotel and have no regrets. I hope others have a happy time there as well.

Reviewed August 14, 2022

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안녕하십니까 고객님, 켄싱턴 호텔 평창 입니다. 저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다. 켄싱턴호텔 평창에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다. 남겨주신 소중한 후기는 모든 부서에 전달하여 다음 번 방문 시에도 편안한 투숙과 더 좋은 서비스를 할 수 있도록 노력하겠습니다. 추후 방문시 예약문의는 (월~토) 오전9시부터 18시 사이 1670-7462 로 문의주시면 성실히 답변 도와드리겠습니다. 고객분들의 서비스에 항상 보답하는, 진심을 다하는 켄싱턴 호텔 평창이 되겠습니다. 행복한 하루 보내시기 바랍니다. 감사합니다. 켄싱턴 호텔 평창 올림.

Responded September 02, 2022
Kensington Hotel PyeongChang
10.0
Exceptional
Jae from South Korea
Couple
Deluxe Mountain View Double Room
Stayed 1 night in August 2022

I recommend a healing trip. For families and couples.”

Taebaek, Jeongseon, Gohan, Pyeongchang.... I thought for more than 2 weeks. I also considered other accommodations in Pyeongchang... but I decided on Kensington Hotel because I have had experience using Kensington Hotel frequently. Kensington Hotel has unique charms in each region. 1. Just a relaxing healing trip. Good air and quiet. The accommodation is clean and quiet. 2. Building pleasant memories while walking in the garden... It made the relationship between me and my partner even better. 3. She was very satisfied and even said thank you... It was beyond expectations. 4. The breakfast was quite high quality. It was difficult to have a leisurely meal because the meal time was short, but the staff was friendly and the food was rich, diverse, and very delicious. 5. I bought a watch from LLOYD and I think it's a good product. I also bought a cool gel and it was enjoyable. 6. Enjoyed two cans of beer and a good time at CU. 7. I even met squirrels around and they didn't run away, they were walking around us. I took pictures but I'm disappointed that I can't attach them to the review. 8. I visited Woljeongsa Temple, Jeonnamu Forest Path, and Sangwonsa Temple. 9. I bought a Kensington card for 599,000 won and I'm going to visit again... during Chuseok. Thank you for creating a good environment. Thank you. I highly recommend it.

Reviewed August 20, 2022

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안녕하십니까 고객님, 켄싱턴 호텔 평창 입니다. 저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다. 켄싱턴호텔 평창에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다. 남겨주신 소중한 후기는 모든 부서에 전달하여 다음 번 방문 시에도 편안한 투숙과 더 좋은 서비스를 할 수 있도록 노력하겠습니다. 추후 방문시 예약문의는 (월~토) 오전9시부터 18시 사이 1670-7462 로 문의주시면 성실히 답변 도와드리겠습니다. 고객분들의 서비스에 항상 보답하는, 진심을 다하는 켄싱턴 호텔 평창이 되겠습니다. 행복한 하루 보내시기 바랍니다. 감사합니다. 켄싱턴 호텔 평창 올림.

Responded September 02, 2022
Kensington Hotel PyeongChang
10.0
Exceptional
JOOKYUNG from South Korea
Couple
Deluxe Mountain View Double Room
Stayed 1 night in May 2023

Such a beautiful hotel”

The facilities are a bit outdated, but there was no inconvenience in using them, and above all, the garden among the amenities was so beautiful that I felt good throughout my stay and even added an extra night that was not planned. There is also a convenience store open until midnight, so there is no need to go far, and both breakfast and cafe were satisfying. If you visit for sightseeing centered around Woljeongsa, I highly recommend it as the best location. I came with a friend this time, but I definitely want to revisit with my family in May next year.

Reviewed May 15, 2023

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안녕하십니까 고객님, 켄싱턴 호텔 평창 입니다. 저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다. 켄싱턴호텔 평창에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다. 남겨주신 소중한 후기는 모든 부서에 전달하여 다음 번 방문 시에도 편안한 투숙과 더 좋은 서비스를 할 수 있도록 노력하겠습니다. 추후 방문시 예약문의는 (월~토) 오전9시부터 18시 사이 1670-7462 로 문의주시면 성실히 답변 도와드리겠습니다. 고객분들의 서비스에 항상 보답하는, 진심을 다하는 켄싱턴 호텔 평창이 되겠습니다. 행복한 하루 보내시기 바랍니다. 감사합니다. 켄싱턴 호텔 평창 올림.

Responded May 15, 2023
Kensington Hotel PyeongChang
10.0
Exceptional
MIN from South Korea
Family with young children
Deluxe Family Room Mountain view with Bath
Stayed 2 nights in November 2022

Amazing Park”

- Amazing park where you can spend hours just walking around with loved ones - Pool was outdated and not worth the money - I cant believe they still use tiny bottled shampoos and wash. Hotels worldwide have shifted to in-room larger bottles of shampoo to be refilled for the environment. That was disappointing

Reviewed November 29, 2022

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안녕하십니까 고객님, 켄싱턴 호텔 평창 입니다. 저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다. 먼저, 투숙에 있어 행복한 기억에 남는 여행이 되었어야 하나 호텔의 미흡한 점으로 인해 불편을 드린 점 진심으로 사과의 말씀을 드립니다. 고객님의 불편사항은 부서에 공유하여 이를 통해 반성하고 문제점 해결을 위해 소통하고 조치하겠습니다. 호텔 안에서의 첫 발걸음부터 마지막 걸음까지 최고의 서비스로 고객님을 모셔야 하나 말씀 주신 여러 문제들로 인해 만족을 드리지 못 한 점 다시 한번 고객님께 진심으로 죄송하다는 말씀 드리며, 세심한 체크와 점검으로 고객님께서 믿고 투숙하실 수 있는 켄싱턴호텔 평창이 되도록 최선을 다하겠습니다. 감사합니다. 켄싱턴 호텔 평창 올림.

Responded December 01, 2022
Kensington Hotel PyeongChang
9.2
Exceptional
Jywon from South Korea
Family with young children
Stayed 1 night in December 2019

Fun Kids Hotel with Pool, Kids' Room, Kids Cafe, and Animal Farm on Site”

It was a super fun hotel for our toddler. We booked the Paw Paw room so it was so special for her. The room is decorated with Paw Paw characters and her bed was in a nice (not tacky) Paw Paw kids tent. We went swimming at the pool (which is not crowded at all) and came back to our room to find a tray of goodies (cookies, gummy bears, and a macaron). Sleeping was a little uncomfortable for us because we had Ondol (floor) beds. The mattresses were thin so it basically felt like we were sleeping on the hard floor. Also, the room heater/fan is sooo loud. It vibrated and rattled the entire night. The fun continued for us the next day. The breakfast buffet line/wait was so long but worth it. The buffet had way more items than we expected. There were tons of things that I didn't get a chance to try. The best part of all, there is a large sized kids café located next to the buffet. We were conveniently seated so that we could watch our daughter play, as we continued to eat our breakfast.

Reviewed January 13, 2020

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Hello, this is Kensington Hotel Pyeongchang reservation team. Thank you very much for booking and visiting our hotel. Your valuable reviews will be shared with the staff so that you can have a comfortable stay and better service on your next visit. Thank you.

Responded January 14, 2020
Kensington Hotel PyeongChang
9.6
Exceptional
Jae from South Korea
Group
Stayed 1 night in August 2020

Beautiful place and service”

It's been a pleasant stay at Kensington PyeongChang. Our family fully enjoyed the garden where we could take a nice walk in the morning and evening times. Though it's an old property, the hotel has a classic mood with large interior spaces. Room conditions were fine but we found a stain in one of our blankets, not a big deal but they should take extra care for the bedding. Overall, staffs tried their best to meet our needs, very much kind couldn't be better :)

Reviewed August 23, 2020

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Dear valued guest, Thank you for choosing Kensington Hotel Pyeongchang and taking your precious time to share review with us. We are delighted to hear that you had a wonderful experience at Kensington Hotel Pyeongchang with our garden and friendly staffs. However, we do apologize for the inconvenience you have experienced at the your room by a stained blanket. Please understand I have shared your feedback with related departments and we are continuously improving to find solutions to make every future stay more comfortable. We hope you will grant us the opportunity to have you stay with us again here in Kensington Hotel Pyeongchang.

Responded August 24, 2020
Kensington Hotel PyeongChang
10.0
Exceptional
soojung from United States
Family with teens
Stayed 1 night in July 2020

Exceptional”

Beautiful garden and nice walk around the hotel. Petting zoo was a surpirse and definitely want to try glamping next time

Reviewed July 09, 2020

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안녕하십니까! 고객님 켄싱턴호텔 평창 예약실입니다. 저희 켄싱턴호텔 평창을 이용해 주신 고객님께 깊은 감사의 말씀을 드립니다. 혹여나 투숙 중 작은 불편사항이나, 개선이 필요 한 사항이 있으시다면 언제든지 편안하게 말씀 부탁드립니다. 말씀해주신다면 그에 맞게 변화하고 노력하는 켄싱턴호텔 평창이 되겠습니다. 앞으로 더 나은 서비스로 항상 고객님께 감동을 전할 수 있는 켄싱턴 호텔 평창이 되도록 노력하겠습니다. 앞으로도 많은 관심과 성원 부탁드리며, 고객님과 가족 여러분의 건강과 평안을 진심으로 기원합니다. 감사합니다. 켄싱턴 호텔 평창 예약실 올림.

Responded July 10, 2020
Kensington Hotel PyeongChang
9.6
Exceptional
YIWHA from South Korea
Couple
Stayed 1 night in December 2020

Perfect place for relaxation!”

A little bit aged but with fantastic maintenance! Everything was so satisfied and hotel staffs were extemely kind. Look forward to visiting again soon.

Reviewed December 12, 2020

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Dear Mr. / Ms. YIWHA, this is Kensington Hotel Pyeongchang Reservation Team. First of all, I am grateful for your stay at our Kensington Hotel Pyeongchang and would like to thank you for your very kind and thoughtful review. We also hope that your stay was very memorable and your comments have been shared with all the departments in charge in order to not only encourage our staff but maintain and upgrade our overall standards. Moreover, we will strive to our best to make your next stay much more satisfactory by providing the most comfortable and exceptional services. Lastly, once again thank you very much for staying at our Kensington Hotel PyeongChang and I will be more than happy to see you again soon in the near future. Sincerely, Kensington Hotel PyeongChang.

Responded December 12, 2020
Kensington Hotel PyeongChang
9.2
Exceptional
Rachel from South Korea
Couple
Deluxe Mountain View Double Room
Stayed 1 night in January 2022

Lovely location”

Just south of the national park, this hotel is great for those who want to get lost in nature. Popular with people with kids. Friendly staff and cute room decor

Reviewed February 01, 2022

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8.8
Excellent
Stefan from Japan
Couple
Deluxe Mountain View Double Room
Stayed 1 night in June 2022

Exceeding expectations”

The ratings from customers are not as good as perceived. The hotel rooms are quite up to date, there is a very good restaurant and the surrounding of the hotel is very nice. We know Interconti, Ramada and Holiday Inn in that area, I prefer Kensington with value for money.

Reviewed July 04, 2022

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안녕하십니까 고객님, 켄싱턴 호텔 평창 입니다. 저희 호텔을 예약해 주시고 방문 해 주셔서 진심으로 감사드립니다. 켄싱턴호텔 평창에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다. 남겨주신 소중한 후기는 모든 부서에 전달하여 다음 번 방문 시에도 편안한 투숙과 더 좋은 서비스를 할 수 있도록 노력하겠습니다. 고객분들의 서비스에 항상 보답하는, 진심을 다하는 켄싱턴 호텔 평창이 되겠습니다. 행복한 하루 보내시기 바랍니다. 감사합니다. 켄싱턴 호텔 평창 올림.

Responded July 20, 2022
Kensington Hotel PyeongChang
8.4
Excellent
Lori from United States
Couple
Deluxe Mountain View Double Room
Stayed 1 night in February 2023

20 minutes from Pyeongchang-gun Skiing”

Comfy beds. Room had a bathtub, shower and a larger mini-fridge. Breakfast was delicious and served at three different times to ensure that the food was hot, fresh, and plentiful. The spa was unattended at 7:30 pm so I'm unsure of the extra cost but it was open. There's a huge kids play area for an extra cost as well. Indoor fish pond too. The entire hotel is filled with Olympics memorabilia. Highly recommend this hotel.

Reviewed February 26, 2023

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9.2
Exceptional
Jae from South Korea
Family with young children
Stayed 1 night in March 2020

Value > Cost”

Nice park(with small maze), satisfying view(mountain only), good cost. But hotel lounge(restaurant) quality is not that good. Just so-so.

Reviewed April 20, 2020

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Hello, this is Kensington Hotel Pyeongchang reservation team. Thank you very much for booking and visiting our hotel. Your valuable reviews will be shared with the staff so that you can have a comfortable stay and better service on your next visit. Thank you.

Responded April 20, 2020
Kensington Hotel PyeongChang
7.6
Very good
younghee from South Korea
Couple
Stayed 1 night in December 2020

in winter, it is pretty cold in the room”

PyeongChang is pretty cold city. we stayed just one day, but at night, we can't sleep well coz cold wind comes through the window.

Reviewed December 21, 2020

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안녕하십니까, 고객님. 켄싱턴호텔 평창 예약실입니다. 저희 호텔을 예약해주시고 방문해 주셔서 진심으로 감사말씀을 드립니다. 켄싱턴호텔 평창에서의 투숙이 편안하고 즐거운 기억으로 남으셨기를 소망합니다. 다만 남겨주신 객실 내 웃풍 부분은 내부적으로 개선점을 찾아 투숙하심에 보다 나은 환경을 만들 수 있도록 지속적인 노력을 이어가도록 하겠습니다. 이외에도 느끼신 사항이 있으시다면 언제든지 전달 부탁드립니다. 남겨주신 소중한 후기는 고객님께서 다음 번 방문해주실 때 더 좋은 서비스를 제공받으실 수 있도록 직원들과 함께 공유하도록 하겠습니다. 다시 한 번 켄싱턴호텔 평창을 이용해 주심에 감사인사를 드리며, 다음번에 또 찾아뵐 수 있기를 소망합니다. 오늘도 좋은 하루 되시길 바랍니다. 감사합니다^^ 켄싱턴호텔 평창 예약실 올림

Responded December 23, 2020
Kensington Hotel PyeongChang
3.6
chai from South Korea
Group
Deluxe Mountain View Family Twin Room
Stayed 2 nights in September 2020

Acceptable”

It was korean national holiday. Our family had dinner in the restaurant. it was over 70dollar per person dinner but what i received was a 1dollar service with 10dollar food. it was a course meal due to corona but i could not receive a full meal. it was all you can eat barbeque but i had to wait 20 minutes to receive anything. we had a corkage but thankfully they did not charge the corkage. the restaurant was in a chaos. the next day we had breakfast and it was worse than the dinner we had last night. it was served with egg scramble, piece of chicken , sausage and some salas. cannot believe that it was a 30 dollar breakfast. the only cooked food was a scrambled eggs. why do they need chef for scrambled eggs? The next day we recieved exactly the same meal. The room was clean. But that was it. Just stay there to sleep dont expect any other services. But for the price we paid, i totally lost my words in that case.

Reviewed December 25, 2020

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8.4
Excellent
Delphine from Singapore
Family with teens
Stayed 2 nights in December 2016

A lovely and enjoyable stay at Kensington Flora”

We are a family of 5 (2 adults & 3 children) that booked 2 family suites in late Dec. The hotel was well decorated to create a festive mood for Christmas. The rooms were clean with a beautiful view that overlooked the garden. The beds were very comfortable. It snowed heavily during our stay there and we had a great time taking photos and playing with the snow. They even had a small animal farm which delighted my kids. We especially want to thank IRENE LEE at the recep who went out of her way to book transport for us to go Yongpyong Ski Resort and other places, there was great follow-up to ensure our requests were carried through. Though taxi fare from Kensington to Yongpyong was about US$30 for a short 10-15 min ride, we got to stay in a hotel with beautiful and tranquil surrounding at good prices so it was well worth the stay. Thank you, Kensington Flora.

Reviewed January 02, 2017

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9.2
Exceptional
Cheryl from Malaysia
Family with teens
Stayed 4 nights in December 2018

Love the hotel because of the shuttle bus and gardens”

Hotel has shuttle bus to Jinbu which made it very convenient to visit the Trout Festival. The gardens are also very lovely to walk around espeially in the evening when the lights are on.

Reviewed December 31, 2018

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8.0
Excellent
Sean from South Korea
Solo traveler
Stayed 1 night in February 2014

Good experience in the hotel.”

Quiet Location, Good garden, nice breakfast buffet

Kensington Flora Hotel is located very near to Mt. Odae Korea National Park. If you want to consider trekking to the mountain, this hotel would be a perfect choice. The breakfast buffet is quite good, and the French garden is also very quiet and nice place to walk around in the morning. The overall rate is quite good considering the hotel facility and service level (Remember that this is not a first grade hotel, so some facilities may not be at a satisfactory level) The shortcoming is that on Sunday there is a wedding ceremony at the 2nd floor, which may be quite noisy. so that if you need a peaceful Sunday morning, then you need to check other hotels.

Reviewed March 05, 2014

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7.6
Very good
Loo from South Korea
Solo traveler
Stayed 2 nights in November 2019

Very good”

Hotel room was very good, and excellent staff with good command of english. Difficult to find shuttle bus and public bus services online, but the front desk have sufficient information. Hotel is difficult to get to without driving. There is free shuttle bus service from Jinbu KTX stn (and also bus terminal), although the timings are not very regular, and ends quite early

Reviewed December 03, 2019

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8.7
Excellent
Ridge from United States
Couple
Stayed 2 nights in February 2016

Snowboard trip for husband and wife”

Bed, breakfast, balcony

Our stay was great. Breakfast was delicious and started serving at 7am, which was good because it is about 25 minutes to get to Drahon Valley ski resort from the hotel, and the first chair goes up the mountain at 0830. We also ate dinner there on Saturday at Cafe Fleuri. Very limited options, as in 3 meals to choose from, but they all looked delicious. The lobby has a really cool setup for the Olympics, including a lot of historical paraphernalia. The hotel is also close to Odae National Park, which houses multiple temples and lots of hiking trails. Overall: great stay for the price, especially if you are driving.

Reviewed March 01, 2016

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7.3
Very good
Olli from Finland
Family with young children
Stayed 2 nights in December 2015

Family ski trip”

Clean and comfortable room, nice valley/mountain views and well kept garden.

Visited for 2 nights and had a good stay. Comfortable room and nice garden to explore even on winter time. Chose Kensington hotel because of peaceful surroundings but close to the ski slopes.

Reviewed December 30, 2015

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