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Exterior view, Kempinski Hotel Khan Palace in Ulaanbaatar
Facilities, Kempinski Hotel Khan Palace in Ulaanbaatar
Food and beverages, Kempinski Hotel Khan Palace in Ulaanbaatar
Lobby, Kempinski Hotel Khan Palace in Ulaanbaatar
Public areas, Kempinski Hotel Khan Palace in Ulaanbaatar
Restaurant, Kempinski Hotel Khan Palace in Ulaanbaatar
Food and beverages, Kempinski Hotel Khan Palace in Ulaanbaatar

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8.4

Excellent

352 reviews

352 reviews

Service 8.7
Cleanliness 8.6
Room comfort and quality 8.5
Facilities 7.9
Value for money 7.9
Location 7.7
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Closest landmarks
Ismuss
290 m
International Intellectual Museum
300 m
Hovsgol Travel Company
300 m
Russian Hospital No 2
460 m
Ulaanbaatar City Museum
580 m

Kempinski Hotel Khan Palace

East Cross Rd, Peace avenue, Byanzurkh District, Bayanzurkh, Ulaanbaatar, Mongolia, 13345 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bayanzurkh part of Ulaanbaatar, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ulan Bator Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Spa

Hot tub

Check-in/out [express]

Luggage storage

Value for money7.9
Distance to city center2 km
Location rating7.7
Nearest airportUlan Bator Airport (ULN)
Distance to airport15.4 km

Rooms available at Kempinski Hotel Khan Palace

Excellent
Room comfort & quality

8.5

Presidential Suite
...
  • Room size: 110 m²/1184 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Suite Room
...
  • Non-smoking
  • Shower
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 29 m²/312 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Superior Room Twin Beds, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 29 m²/312 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Deluxe Suite
...
  • Room size: 85 m²/915 ft²
  • Bathtub
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Deluxe Room
...
    Enter dates to see prices
    Superior King Room
    ...
    • Room size: 31 m²/334 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    Does Kempinski Hotel Khan Palace provide airport transfer?

    Kempinski Hotel Khan Palace offers airport transfer service upon request with an additional charge of 40 MNT in local currency. To request, check the box on the booking form just before the payment page.

    Is car parking available at Kempinski Hotel Khan Palace?

    Kempinski Hotel Khan Palace offers car park onsite free of charge for guest visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

    What is the minimum age requirement for guest at Kempinski Hotel Khan Palace?

    Kempinski Hotel Khan Palace only allows guests that are above 21 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more selections.

    What are the property's policies for children's bedding at Kempinski Hotel Khan Palace?

    Kempinski Hotel Khan Palace's policy pertaining to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    How long do travelers usually stay at Kempinski Hotel Khan Palace?

    Verified past guests that have stayed at Kempinski Hotel Khan Palace had an average nightly stay of 3 nights at this property.

    What do past guests love most about Kempinski Hotel Khan Palace?

    Past guests that stayed at Kempinski Hotel Khan Palace have given this property a rating of 8.708 for its excellent service as the major highlight for their stay.

    What is the average rating that past Solo travelers' have given to Kempinski Hotel Khan Palace?

    Verified solo travelers that have stayed at this property have given Kempinski Hotel Khan Palace an average rating of 8.4. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

    What is the average rating that past Group travelers have given to Kempinski Hotel Khan Palace?

    Past group travelers that have stayed at this property have given Kempinski Hotel Khan Palace an average rating of 8.4. You can find more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

    What do local travelers think about Kempinski Hotel Khan Palace?

    Past local visitors that have stayed at this property have given Kempinski Hotel Khan Palace an average rating of 8.2. You can look up on more comprehensive customer testimonials, and remarks for this property down in the review section.

    What people love about Kempinski Hotel Khan Palace

    • 9.6

      Exceptional
      Staff 

      "Friendly staff, clean, cozy"

      Alexander

      |

      November 24, 2022

    • 9.6

      Exceptional
      Cleanliness

      "Facilities were very clean and measures were taken to maintain a healthy environment."

      Gary

      |

      July 9, 2020

    • 9.6

      Exceptional
      Breakfast

      "Excellent breakfast."

      Fred

      |

      May 19, 2023

    More about Kempinski Hotel Khan Palace

    More about Kempinski Hotel Khan Palace

    Experience Luxury and Elegance at Kempinski Hotel Khan Palace

    Welcome to Kempinski Hotel Khan Palace, a 5-star haven of luxury and elegance nestled in the heart of Ulaanbaatar, Mongolia. With its prime location just 2 kilometers away from the city center, this prestigious hotel offers a tranquil retreat amidst the bustling cityscape. Built in 2005 and recently renovated in 2019, Kempinski Hotel Khan Palace combines modern sophistication with traditional Mongolian charm, providing an unforgettable experience for every guest. Step into the grand lobby of Kempinski Hotel Khan Palace and be greeted by an atmosphere of opulence and refinement. With 99 beautifully appointed rooms, this hotel offers a range of accommodation options to suit every traveler's needs. Each room is tastefully decorated and equipped with modern amenities, ensuring a comfortable and luxurious stay. Whether you choose a spacious deluxe room or indulge in the lavishness of a suite, you can expect nothing less than absolute comfort and relaxation. At Kempinski Hotel Khan Palace, every detail is meticulously taken care of to ensure a seamless and enjoyable stay. Check-in begins at 02:00 PM, allowing you to settle in and start exploring the wonders of Ulaanbaatar at your own pace. The check-out time is until 12:00 PM, giving you ample time to savor a delicious breakfast or take a leisurely morning stroll before bidding farewell to this remarkable hotel. For your convenience, the hotel provides a swift and hassle-free transfer to the airport, which is just a short 30-minute drive away. Please note that Kempinski Hotel Khan Palace has a child policy in place. While children are welcome, they may not stay free of charge, and additional charges may apply. This ensures that all guests can enjoy a peaceful and undisturbed stay, making it an ideal choice for those seeking a tranquil retreat in the heart of Ulaanbaatar. Experience the epitome of luxury and elegance at Kempinski Hotel Khan Palace, where every moment is designed to exceed your expectations.

    Unwind and Indulge in Luxurious Entertainment Facilities at Kempinski Hotel Khan Palace

    At Kempinski Hotel Khan Palace in Ulaanbaatar, Mongolia, guests are treated to a wide array of entertainment facilities that are designed to provide the perfect balance of relaxation and indulgence. Whether you're in the mood for some retail therapy, a refreshing cocktail, or a pampering session, this hotel has got you covered. Step into the hotel's elegant shops and browse through a selection of high-end brands and local treasures, perfect for finding unique souvenirs or treating yourself to something special. After a day of exploring the city, head to the stylish bar where expert mixologists will craft the perfect drink to suit your taste. For those seeking ultimate relaxation, the hotel offers a salon, where you can enjoy a range of beauty treatments and hair services. Indulge in a soothing massage at the spa, or unwind in the hot tub, sauna, or steam room. The shared lounge/TV area provides a cozy space to relax and socialize with fellow guests. Don't forget to visit the gift/souvenir shop to take home a memento of your unforgettable stay at Kempinski Hotel Khan Palace.

    Stay Active at Kempinski Hotel Khan Palace's State-of-the-Art Sports Facilities

    At Kempinski Hotel Khan Palace, we understand the importance of staying active and maintaining a healthy lifestyle even while traveling. That's why we offer an array of world-class sports facilities to cater to all your fitness needs. Our state-of-the-art fitness center is fully equipped with the latest cardio and strength training equipment, ensuring you have everything you need for a comprehensive workout. Best of all, our fitness center is available to all guests free of charge, allowing you to stay in shape without any additional costs. Whether you prefer to start your day with a morning run on the treadmill or unwind with a weightlifting session after a long day of exploring, our 24-hour fitness center is here to accommodate your schedule.

    Convenience Facilities at Kempinski Hotel Khan Palace

    Indulge in the utmost convenience and impeccable service at Kempinski Hotel Khan Palace in Ulaanbaatar, Mongolia. With a wide range of convenience facilities, your stay at this luxurious hotel will be truly hassle-free. Start your day with ease by taking advantage of the 24-hour room service, ensuring that your every need is met around the clock. The hotel also offers laundry service, allowing you to keep your clothes fresh and clean throughout your stay. For added convenience, there is a safety deposit box in each room, providing you with peace of mind for your valuable belongings. The attentive concierge is always on hand to assist you with any inquiries or requests, ensuring that your stay is as smooth as possible. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer to smoke, there is a designated smoking area available. Additionally, the hotel offers dry cleaning services, express check-in/check-out, luggage storage, and daily housekeeping, ensuring that your stay is comfortable and stress-free. Lastly, the cozy fireplace in the hotel adds a touch of warmth and charm to your stay, creating a welcoming ambiance for you to relax and unwind.

    Convenient Transport Facilities at Kempinski Hotel Khan Palace

    At Kempinski Hotel Khan Palace, we strive to provide our guests with convenient and hassle-free transport options. Whether you are arriving at the airport or exploring the city, we have you covered. Our airport transfer service ensures a smooth and comfortable journey to and from the hotel, allowing you to start your stay with ease. For those looking to explore Ulaanbaatar and its surroundings, our hotel offers a variety of tours to help you discover the beauty and cultural richness of Mongolia. Our knowledgeable staff can assist you in booking these tours, ensuring that you make the most of your visit. If you prefer to have your own transportation, we offer car hire services, allowing you to explore the city at your own pace. Additionally, we provide valet parking and a car park onsite, making it convenient for guests who choose to drive. Our self-parking facility is also available free of charge, giving you peace of mind during your stay. To further enhance your convenience, we offer a taxi service for quick and easy transportation around the city. Our ticket service is also available to assist you in booking tickets for various attractions and events. At Kempinski Hotel Khan Palace, we understand the importance of providing excellent transport facilities to ensure a seamless and enjoyable stay for our guests. Whether you prefer to drive yourself, hire a car, or rely on our convenient services, we have everything you need to make your stay in Ulaanbaatar a memorable one.

    Luxurious Room Facilities at Kempinski Hotel Khan Palace

    Indulge in the epitome of luxury and comfort with the exceptional room facilities at Kempinski Hotel Khan Palace. Each room is thoughtfully designed to provide a truly memorable stay. Step into a haven of relaxation with the air conditioning, ensuring a pleasant temperature throughout your stay. Wrap yourself in the plush bathrobes provided, adding a touch of opulence to your experience. Get ready for a night out or a productive day with the convenience of a hair dryer, allowing you to effortlessly style your hair. Stay entertained with the television featuring a wide range of channels, perfect for catching up on your favorite shows. Quench your thirst with the well-stocked mini bar, offering a selection of refreshing beverages and snacks. For a cozy and intimate ambiance, select rooms also feature a fireplace, creating a warm and inviting atmosphere. Enjoy your favorite shows and movies with the satellite/cable TV, providing endless entertainment options. At Kempinski Hotel Khan Palace, every detail is carefully curated to ensure a truly unforgettable stay.

    Indulge in Culinary Delights at Kempinski Hotel Khan Palace

    At Kempinski Hotel Khan Palace, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, you'll be spoilt for choice during your stay. Start your day with a delightful breakfast buffet at the hotel's restaurant. Indulge in a wide selection of continental breakfast options, from freshly baked pastries to a variety of cereals and fruits. The restaurant also offers halal options for guests with dietary restrictions, ensuring that everyone can enjoy a satisfying meal. For a quick pick-me-up, head to the coffee shop, where you can savor a steaming cup of aromatic coffee or choose from a selection of teas. The coffee shop also offers a range of light snacks and pastries, perfect for a mid-day treat. With 24-hour room service, you can enjoy a delicious meal in the comfort of your own room at any time of the day. Whether you're craving a hearty steak or a traditional Mongolian dish, the extensive room service menu has something to satisfy every palate. With daily housekeeping, you can rest assured that the dining facilities at Kempinski Hotel Khan Palace are maintained to the highest standards, ensuring a clean and hygienic environment for your dining pleasure. So, come and experience the culinary delights that await you at Kempinski Hotel Khan Palace.

    Luxurious and Spacious Rooms at Kempinski Hotel Khan Palace

    Indulge in the ultimate comfort and elegance at Kempinski Hotel Khan Palace, where a variety of room types await to cater to your every need. From the Deluxe King room, featuring a lavish king-sized bed, to the expansive Deluxe Suite spanning 79 square meters, each room is designed with meticulous attention to detail. Choose the Deluxe Twin Room for a spacious retreat with two comfortable double beds or opt for the Executive Suite for a truly luxurious experience. For those seeking the utmost in opulence, the Presidential Suite offers a generous 110 square meters of space, ensuring a truly unforgettable stay. With the Superior Room Twin Beds, you can relax in a cozy guest room adorned with two twin beds, perfect for a restful night's sleep. Book your stay at Kempinski Hotel Khan Palace on Agoda to enjoy the best prices and a hassle-free experience. With Agoda's user-friendly platform, finding and booking your preferred room type has never been easier. Take advantage of Agoda's exclusive deals and promotions to secure the perfect room at Kempinski Hotel Khan Palace, ensuring a memorable and enjoyable stay in Ulaanbaatar, Mongolia.

    Discover the Vibrant Neighborhood of Bayanzurkh in Ulaanbaatar

    Nestled in the heart of Ulaanbaatar, Mongolia, Kempinski Hotel Khan Palace offers an ideal base to explore the vibrant neighborhood of Bayanzurkh. Bayanzurkh is one of the nine districts of Ulaanbaatar, known for its lively atmosphere, cultural attractions, and convenient access to the city's main landmarks. Immerse yourself in the local culture by visiting the nearby Gandantegchinlen Monastery, one of the most important Buddhist monasteries in Mongolia. Explore the intricate architecture and witness the daily rituals performed by the resident monks. For a taste of Mongolia's rich history, head to the National Museum of Mongolia, where you can admire a vast collection of artifacts and learn about the country's nomadic past. Bayanzurkh is also a haven for nature enthusiasts. Take a stroll in the nearby Bogd Khan Uul National Park, a protected area that offers stunning views of the surrounding mountains and lush forests. Hike to the summit of Bogd Khan Mountain for a panoramic vista of Ulaanbaatar city. Additionally, the hotel's prime location provides easy access to shopping malls, restaurants, and entertainment venues, ensuring a memorable stay in Bayanzurkh.

    Convenient Transportation Options from Ulaanbaatar Airports to Kempinski Hotel Khan Palace

    When arriving in Ulaanbaatar, Mongolia, there are several transportation options available to reach the luxurious Kempinski Hotel Khan Palace located in Bayanzurkh. The hotel is conveniently situated approximately 15 kilometers away from the Chinggis Khaan International Airport, the main international airport serving Ulaanbaatar. One of the most convenient ways to reach Kempinski Hotel Khan Palace is by hiring a taxi or using a ride-hailing service available at the airport. Taxis are readily available outside the airport terminal, and it is recommended to negotiate the fare before starting the journey. Ride-hailing services like Uber and Bolt are also popular and can be easily accessed through mobile applications. The journey from the airport to the hotel takes around 30 minutes, depending on traffic conditions. For those who prefer public transportation, buses and shuttles are available at the airport. Bus number 11 operates between the airport and the city center, passing by the Kempinski Hotel Khan Palace. The bus service is reliable and affordable, offering a chance to experience the local way of commuting. However, it is important to note that the bus schedules may vary, so it is advisable to check the timings in advance. No matter which mode of transportation you choose, the journey from the airport to Kempinski Hotel Khan Palace is a delightful introduction to Ulaanbaatar, Mongolia. With its convenient location and various transportation options, reaching the hotel is a breeze, allowing guests to start their stay at this luxurious property with ease and comfort.

    Explore the Rich History and Natural Beauty Surrounding Kempinski Hotel Khan Palace

    Nestled in the heart of Ulaanbaatar, Kempinski Hotel Khan Palace offers easy access to a plethora of landmarks and attractions that showcase the rich history and natural beauty of Mongolia. Just a stone's throw away, you'll find the Hovsgol Travel Company, where you can embark on unforgettable tours and excursions to explore the stunning landscapes and nomadic culture of the country. For those seeking a spiritual experience, the Manzshir Monastery is a must-visit. Located nearby, this ancient Buddhist monastery offers a serene atmosphere and breathtaking views of the surrounding mountains. Immerse yourself in the tranquility and learn about the religious traditions that have shaped Mongolia's cultural heritage. If you're interested in delving into Mongolia's intellectual side, the International Intellectual Museum is just a short distance from the hotel. Discover a fascinating collection of puzzles, brain teasers, and games from around the world, providing a fun and educational experience for visitors of all ages. For a dose of history, a visit to the Ulaanbaatar City Museum is highly recommended. Located within reach, this museum offers a comprehensive insight into Mongolia's past, showcasing artifacts, photographs, and exhibits that depict the country's rich heritage. Nature enthusiasts will be delighted to know that Kempinski Hotel Khan Palace is within reach of some of Mongolia's most breathtaking natural wonders. Gorkhi Terelj National Park, with its rugged mountains, pristine rivers, and picturesque valleys, is a haven for outdoor activities such as hiking, horseback riding, and camping. Yol Valley, known for its stunning ice formations and diverse wildlife, offers a unique and unforgettable experience for nature lovers. Whether you're seeking cultural immersion, historical exploration, or a connection with nature, Kempinski Hotel Khan Palace's prime location ensures that you can easily access and explore the remarkable landmarks and attractions that Ulaanbaatar has to offer.

    A Culinary Adventure Just Steps Away

    When it comes to dining options, Kempinski Hotel Khan Palace is surrounded by an array of diverse and enticing restaurants. Whether you're craving international cuisine or local Mongolian flavors, you'll find something to satisfy your taste buds. Start your day with a delicious breakfast at Venus Cafe, known for its charming atmosphere and delectable pastries. For a taste of authentic Japanese cuisine, Sakura offers an extensive menu of sushi, sashimi, and tempura. Indulge in traditional Mongolian dishes at Khara Khorum Restaurant, where you can savor the flavors of hearty meat stews and dumplings. If you're in the mood for a lively atmosphere and pub-style fare, Hennessy's Restbar is the perfect spot to enjoy a burger and a pint of beer. For those craving Indian flavors, DilliHut Indian Restaurant offers a wide range of aromatic curries and tandoori specialties. Pizza lovers will be delighted by the mouthwatering creations at Dodo Pizza, while those seeking a cozy cafe experience can head to UBean Coffeehouse and Roasterie for a cup of freshly brewed coffee. With so many dining options just steps away from the hotel, your culinary adventure awaits at Kempinski Hotel Khan Palace.

    Shop 'til You Drop

    Located in the heart of Ulaanbaatar, Kempinski Hotel Khan Palace is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the Sky Shopping Center, a modern mall offering a wide range of international brands and local boutiques. For outdoor enthusiasts, The Seven Summits Outdoor Shop is a must-visit, offering a wide selection of high-quality gear and equipment for all your adventure needs. And for a taste of authentic Mongolian culture, head over to the Naran Tuul Market, where you can browse through a vibrant array of traditional clothing, handicrafts, and souvenirs. With these shopping landmarks right at your doorstep, you'll have no trouble finding the perfect memento or indulging in a shopping spree during your stay at Kempinski Hotel Khan Palace.

    Luxurious Comfort at an Unbeatable Price

    Experience the epitome of luxury at Kempinski Hotel Khan Palace in Ulaanbaatar, Mongolia, without breaking the bank. With an average room price of just $173, you can indulge in opulence and sophistication at a surprisingly affordable rate. Compared to the average price of a hotel room in Ulaanbaatar, which stands at $101, Kempinski Hotel Khan Palace offers exceptional value for money, ensuring that you get the most out of your stay without compromising on quality. Nestled in the heart of the city, Kempinski Hotel Khan Palace presents a range of exquisitely appointed rooms and suites that blend modern comfort with traditional Mongolian charm. From the moment you step into your elegantly furnished room, you will be greeted by a haven of tranquility and relaxation. Immerse yourself in the plush bedding, soak in the panoramic views of the city, and revel in the thoughtful amenities that have been carefully curated to enhance your stay. Whether you are visiting Ulaanbaatar for business or pleasure, Kempinski Hotel Khan Palace offers an unrivaled experience at an unbeatable price. Indulge in the finest hospitality, savor exquisite cuisine at the hotel's renowned restaurants, and take advantage of the world-class facilities and services available. With its exceptional value for money, Kempinski Hotel Khan Palace is the perfect choice for discerning travelers seeking a luxurious stay without compromising on affordability.

    Outstanding Hotel with Great Facilities and Excellent Staff

    Kempinski Hotel Khan Palace in Ulaanbaatar, Mongolia is highly recommended by its satisfied guests. With its quiet and convenient location, this hotel offers a friendly environment and outstanding service. The facilities, including the restaurants and rooms, are top-notch and well-maintained. The staff at this hotel go above and beyond to assist guests, both within the hotel and in exploring Ulaanbaatar. The rooms are beautifully furnished and lavish, with comfortable beds and well-equipped bathrooms. The room service is prompt and the food is delicious. The staff at Kempinski Hotel Khan Palace are attentive, helpful, and provide fantastic service. The hotel also ensures cleanliness and a healthy environment. With great value for money, this hotel is a true gem in Ulaanbaatar.

    Unforgettable Luxury and Exceptional Service at Kempinski Hotel Khan Palace

    At Kempinski Hotel Khan Palace in Ulaanbaatar, Mongolia, guests are treated to an unforgettable luxury experience combined with exceptional service. With an impressive overall rating of 8.3, it's no wonder that this hotel is a top choice for travelers seeking a truly memorable stay. One of the standout features of Kempinski Hotel Khan Palace is its excellent staff performance, which has earned a remarkable rating of 8.7. From the moment guests step foot into the hotel, they are greeted by warm and friendly staff members who go above and beyond to ensure their needs are met. Whether it's providing personalized recommendations for exploring the city or arranging special requests, the hotel's staff is dedicated to delivering a truly personalized and memorable experience. Another highlight of this hotel is its commitment to cleanliness, with a rating of 8.7. Guests can expect immaculate rooms and public areas, ensuring a comfortable and hygienic stay. The attention to detail in maintaining a pristine environment adds to the overall sense of luxury and comfort that Kempinski Hotel Khan Palace offers. With a range of impressive ratings for facilities, comfort, and food and dining, this hotel truly exceeds expectations. From the well-appointed rooms and state-of-the-art facilities to the delectable dining options, guests can indulge in a truly exceptional experience at Kempinski Hotel Khan Palace. Whether you're traveling for business or leisure, this hotel is sure to leave a lasting impression.

    Show less

    Amenities and facilities

    Very good
    Facilities

    7.9

    Most talked about facilities

    Breakfast

    7 mentions

    Food & Dining

    6 mentions

    Housekeeping

    5 mentions

    Taxi

    1 mention

    Languages spoken
    • English
    • Arabic
    • Chinese [Mandarin]
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Russian
    • Swedish
    • Turkish
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Internet services
    • Wi-Fi [portable rental]
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Body scrub
    • Fitness center
    • Foot bath
    • Hot tub
    • Massage
    • On-site entertainment
    • Sauna
    • Spa
    • Spa/sauna
    • Steamroom
    • Ticket services
    • Tours
    Cleanliness and safety
    • Anti-viral cleaning products
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alternative meal arrangement
    • Bar
    • Breakfast [buffet]
    • Breakfast [continental]
    • Coffee shop
    • Happy hour
    • Kitchen
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]
    • Snack bar
    Services and conveniences
    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Gift/souvenir shop
    • Grooming service
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundry service
    • Lockers
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Salon
    • Shops
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Babysitting service
    • Family room
    • Kids meal
    Access
    • Buzzer/wireless intercom
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pet-friendly [charges apply]
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Valet parking

    Food and dining

    Breakfast options
    • American
    • Asian
    • Continental
    • Halal
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet
    Restaurants on site
    KK Tapas Restaurant & Bar
    • Cuisine: International, Mediterranean
    • Menu: Buffet
    Sakura Japanese Restaurant(Managed by Tavan Bogd Washoku)
    • Cuisine: Asian, Japanese, Seafood
    • Menu: Buffet
    Sakura Teppanyaki Restaurant(Managed by Tavan Bogd Washoku)
    • Cuisine: Asian, Japanese, Seafood
    • Menu: Buffet
    New Tenger restaurant
    • Cuisine: Asian, Chinese, European
    • Menu: Buffet, A-la-carte

    Location

    East Cross Rd, Peace avenue, Byanzurkh District, Bayanzurkh, Ulaanbaatar, Mongolia, 13345
    Very good
    Location

    7.7

    Airports
    • Ulan Bator Airport (ULN)
      15.4 km
    • Chinggis Khaan International Airport (UBN)
      31.2 km
    Hospital or clinic
    • Russian Hospital No 2
      460 m
    Convenience store
    • MT Market Store
      1.4 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 21 year(s).

    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee40 MNT
    • Distance from city center2 km
    • Travel time to airport (minutes)30
    Extras
    • Breakfast charge (unless included in room price)0 MNT
    • Daily Internet/Wi-Fi fee0 USD
    The property
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges1
    • Number of floors9
    • Number of restaurants3
    • Number of rooms 99
    • Room voltage220
    • Year property opened2005
    • Most recent renovation2019

    Reviews of Kempinski Hotel Khan Palace from real guests

    Provided by verified guests of Agoda
    8.2
    Service8.7
    Cleanliness8.6
    Room comfort and quality8.5
    Facilities7.9
    Value for money7.9
    Location7.7
    High score for Ulaanbaatar
    Rating
    9+ Exceptional (31)
    8-9 Excellent (27)
    7-8 Very Good (29)
    6-7 Good (11)
    <6 Below Expectation (9)
    Time of the year
    Mar - May (35)
    Jun - Aug (30)
    Sep - Nov (29)
    Dec - Feb (13)

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    Showing 107 verified guest comments
    12345
    9.6
    Exceptional
    YANGHEON from South Korea
    Business traveler
    Deluxe King
    Stayed 2 nights in March 2023

    Kempinski Review”

    Posting a recent review for Kempinski as there were none. Stayed for 2 nights and regretted moving to another hotel for the remaining 3 nights. Should have stayed for 5 nights at Kempinski. The room was spacious, very satisfying and clean. It was quiet and nice. The front desk staff spoke Korean, making it comfortable and friendly. When I went, it was off-season, so the price was a bit cheaper, but it was a satisfying hotel for the price. However, the breakfast seemed a bit lacking.

    Reviewed March 08, 2023
    Auto-translated through generative A.I.

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    Dear Yangheon, Warmest greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your experience with us. We are very delighted to read that we found your overall experience to be great. We will do our best improve our product and service. Thank you for the review and we are looking forward to welcoming you back again soon for another pleasant experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager

    Responded March 09, 2023
    Kempinski Hotel Khan Palace
    9.6
    Exceptional
    Gary from Mongolia
    Couple
    Deluxe King
    Stayed 2 nights in July 2020

    Top notch service!”

    This hotel has excellent staff. They all speak English very well. They even went above and beyond to make my birthday extra special! The room had a comfy bed and pillows, well-equipped bathroom, and room service was timely and food was great. Facilities were very clean and measures were taken to maintain a healthy environment. I highly recommend this hotel and will definitely return again.

    Reviewed July 09, 2020

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    9.6
    Exceptional
    Alexander from Thailand
    Business traveler
    Superior Room
    Stayed 6 nights in October 2022

    Exceptional”

    I liked everything. Friendly staff, clean, cozy

    Reviewed November 24, 2022

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    Dear Alexander, Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us and for sharing your lovely experience with us. We are very delighted to read that you found your overall experience to be great and that you rated your experience as the best. Thank you for your rate and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar. Kind regards, Dirk Bansemer General Manager

    Responded November 25, 2022
    Kempinski Hotel Khan Palace
    8.4
    Excellent
    John from Australia
    Business traveler
    Superior Room Twin Beds, Guest room, 2 Twin/Single Bed(s)
    Stayed 4 nights in August 2016

    An excellent hotel, but too far from the city center”

    The Kempinski Hotel Khan Palace is a nice, but not great, hotel. The service and the staff are excellent. But in a city like Ulaan Bataar, with its horrendous traffic jams, Kempinski is a liitle far from the city center.

    Reviewed September 05, 2016

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    Dear John, Thank you for taking the time to post a review of your recent stay with us. We are very pleased that you enjoyed your time with us and found our staff to be very friendly and our facilities comfortable. Your comments are greatly appreciated. Please be informed that our property is located just 2 km away from the city center. We look forward to welcoming you back in the near future. Yours sincerely, Oliver Kuhn, General Manager

    Responded June 13, 2017
    Kempinski Hotel Khan Palace
    9.3
    Exceptional
    Georgina from United Kingdom
    Couple
    Stayed 1 night in August 2014

    Your best option in Ulaanbaatar”

    Staff, room comfort, Dining options

    A comfortable and enjoyable stay after a week camping in the desert. It is listed as a 5*, honestly, probably a strong 4*, however it is your best option in Ulaanbaatar. All staff, from Reception, to Room Service, to Butlers and Bell hops are polite and helpful. They gave our bags a clean as requested before sending them up to the room, and later, we took advantage of the complimentary shoe cleaning service for our tired walking boots. Beds are large and comfortable, bathroom clean with strong and hot showers and a good sized bath. Both the food at the restaurants and room service were of a high quality. Note that the Mongolian restaurant serves very large portions! The only issue was the bar/pub across the road that pumps loud music all through the day and night, clearly audible in the rooms. There is no business centre, but they printed documents for us without issue free of charge.

    Reviewed September 21, 2014

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    9.7
    Exceptional
    Yae from Japan
    Business traveler
    Stayed 1 night in August 2015

    Superb quality service”

    Very large comfortable room, lovely breakfast, efficient service

    I have been to Ulaanbaatar more than 10 times, and stayed one of the most well known hotel from the beginning to the previous time because its convinience. But it was a great decision to change it for this time to stay at this hotel. It was far beyond my expectation in UB standard. Absolutely fine, quality hotel with lovely and smiley staff with great efficiency. No wonder I will return for the next trip. Thank you.

    Reviewed August 05, 2015

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    8.3
    Excellent
    AMITABH from India
    Solo traveler
    Stayed 3 nights in March 2012

    nice hotel with nice staff”

    int. chain, great breakfast, very helpful staff

    was initially disappointed when i saw the hotel, because it certainly doesn't look like a kempinski or 5 star anywhere else i have stayed. the location too seemed far from the center (a good 20 minutes walk in -32 degrees). however first impressions are not always correct. the room was good (no view though but thats just due to drab ub) and the facilities adequate. i had an emergency and had to leave early and the staff - from the gm to the front desk personnel ran around and changed flights for me, even to the extent of the front desk lady paying herself for the ticket change fee and even coming in on her day off to ensure that i got the ticket and passport. the gm was instrumental in arranging everything and very sympathetic too.

    Reviewed March 20, 2012

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    8.7
    Excellent
    Mitchell from United States
    Business traveler
    Stayed 4 nights in March 2012

    Nice hotel with good service and facilities in UB”

    Friendly staff, good food, fast internet

    it like staying here because the shower and rooms are all clean and comfortable, the food is good and the service is actually decent for ulaanbaatar. only con is the price.

    Reviewed March 21, 2012

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    9.3
    Exceptional
    Yae from Japan
    Business traveler
    Stayed 5 nights in July 2015

    Beyond expectance”

    Smiley kind staff, great breakfast, and large bath

    I have been traveling to ulaanbaatar over decade time. This hotel was the best choice I ever made!! For sure I will return sometime soon!

    Reviewed August 03, 2015

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    6.3
    Good
    Allen from Finland
    Solo traveler
    Stayed 3 nights in June 2014

    Ulan Bator business hotel”

    A hotel in quiet residential corner of Ulan Bator

    This is a Kempinski hotel but does not really feel as one. The room is by means good, but front desk, restaurant, ambiance, service ... none of this really match with what Kempinski stands for in Europe. I do not deny this is a good hotel in a country that does not have too much to offer .... but in European terms I would say this is barely 3-4 stars ; while Kempinski is known for their 5 star luxury properties. In fact, it appears that the best hotel in town is now a Best Western ! Not ever in Europe will a Best Western come even close to a Kempinski, let alone be better ! Breakfast is fine here, but dinner did not really impress ; nor did selection of available beverages impress. So while the hotel is not bad, then please do not expect to experience a real Kempinski hotel Not even close. Also, this hotel is located in residential area. Right next to a main avenue that will take you to city center, but the traffic is so dense, that it is actually much faster to walk to city center (brisk walk will take 20 min.). Downtown there are one or two restaurants that do impress more than the hotel restaurant. Incidentally, the Best Western is also next to the main square ... so question is what hotel would be more convenient to stay in.

    Reviewed July 24, 2014

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    7.7
    Very good
    Axel from Germany
    Couple
    Stayed 3 nights in April 2010

    2010.04.Ulaanbaatar Kempinski Hotel”

    Breakfast + Restaurant A very attentive restaurant and beverages manager. Rooms have the right room (water) temperature and customer can open the windows if he wishes
    I didn't like how tea is served (one sachet in a small cup of water, no pot) The room are quite small for two people. Location faraway from the center.

    We really enjoy our short stay (3 nights) in Hotel Kempinski. We are traveling a lot in Asia and can compare. We really recommend this hotel. You will feel a strong and good management in all services. We mostly appreciate the breakfast (buffet). It is really one of the best in UB, delicious muesli, a lot of fresh fruit, good bread and delicious confitures, omelette chef but also enough offer for Asian taste. The restaurant offers a good range of national dishes with a very good service under perfect supervision. We were shifting to an another place because of traffic. We found a very nice appartment at Grandirs Hotel (opposite east entrance of State Department Store) which is closed to our office (also to be recommended for long stay)

    Reviewed April 25, 2010

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    8.3
    Excellent
    YUN from Hong Kong SAR, China
    Business traveler
    Stayed 3 nights in March 2014

    The Best hotel in Ulan Bator”

    Execellent Buffet Breakfast, good value for money and international standard

    This is the best hotel I have stayed. The other hotels I stayed before were even expensive but not as good as Kempinski. In particulars, the buffet breakfast has great variety and good quality food. Sure it is the best choice in country.

    Reviewed April 21, 2014

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    7.0
    Very good
    Ian from United Kingdom
    Couple
    Stayed 3 nights in July 2014

    Comfort after camping”

    Comfortable, fast internet, not a tent

    After 10 days travelling around sleeping in tents the Kempinski was a pleasure. Very comfortable room with a lot of amenities. Great bathroom and shower. The spa was a little underwhelming, it was a small room in a basement and there was construction noise going on. There was only one masseur so two people were not able to get massages at the same time. The location was also a little inconvenient, a friend of ours stayed in the UB hotel and the location was so much better. The Kempinski was a nicer hotel from our conversations but I would go for more convenience if I were to stay again - the city is a lot harder to get around than we expected

    Reviewed August 11, 2014

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    9.3
    Exceptional
    Harry from Singapore
    Solo traveler
    Stayed 2 nights in May 2015

    A lone archer in Mongolia ”

    The staff, the room & the Japanese Grill restaurant

    The hotel is by far one of the best in the city. The staffs are most helpful and engaging. Service is promptly and efficient. The two in house Japanese restaurants serve fairly authentic Japanese cuisine. The rooms are clean with functional amenities and is fairly spacious. The only slight down sides are the occasional small power glitches in the room which plays havoc with the in house cable tv and the Internet is not as fast as I'd expected; but perhaps it is because mine was a corner room. Definitely a choice you can't go seriously wrong with. I highly recommend it.

    Reviewed May 15, 2015

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    8.8
    Excellent
    Vranna from Thailand
    Couple
    Superior Room Twin Beds, Guest room, 2 Twin/Single Bed(s)
    Stayed 1 night in October 2018

    Great room , not ending with pleasant experience ”

    New hotel, comfortable clean room and meet the standard 5 stars hotel.Only the location is not in the center or near the attractions.One disappointment was we got the twin room instead of double room and we said ok when the lady staff asked to add more 10USD if upgrading to be a king size bedroom.But in the end we need to pay 12USD because tax surcharge.Of course not a big different but just do not like something unclear especially from a 5 stars hotel staff.

    Reviewed October 08, 2018

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    Dear Vranna, Thank you very much for taking the time to provide us with your feedback following your recent stay. We were delighted to have you and hear of your pleasant experiences. We regret for the mishap occurred during the room upgrade.We sincerely appreciate your kind comments and I will be sure to share your feedback with our entire team. We look forward to welcome you back again in the near future. Yours sincerely, Dirk Bansemer, General Manager

    Responded October 13, 2018
    Kempinski Hotel Khan Palace
    7.7
    Very good
    Rizki from Indonesia
    Group
    Stayed 1 night in October 2013

    Memorable, adventurous, amazing”

    Great staffs, good rooms, nice stay

    I guess Kempinski is the only 5-star hotel in ULN, thanks to the chain hotels group for building this great hotel in ULN - just cannot imagine if there's no international chain hotels in this country.

    Reviewed October 11, 2013

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    9.0
    Exceptional
    Gabrielle from United Kingdom
    Couple
    Stayed 3 nights in July 2014

    Friendly staff, large bedfrooms with character”

    Friendly service, Large bedrooms, old world charm

    We stayed here during the Naadam festival and it was a fantastic base for our trip. The staff go out of their way to help out and with a smile to always welcome you. The bedroom was huge, and had everything to make it a very comfortable stay. It is a short taxi ride in to the main square area, but the old world charm of the hotel makes that distance worthwhile. Our friends stayed in the Blue Sky which was much more expensive, but didnt have the finish or polish for a top 5 star hotel. If visiting UB, I would definitely recommend this hotel.

    Reviewed August 18, 2014

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    9.0
    Exceptional
    Koji from Japan
    Business traveler
    Stayed 4 nights in July 2011

    Good Japanese restaurant. ”

    It has a good Japanese restaurant. The staff are friendly and the room is spacious.

    The hotel room is spacious. The Japanese restaurant in the hotel serves delicious food with reasonable price.

    Reviewed October 11, 2014

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    8.3
    Excellent
    Melissa from Singapore
    Solo traveler
    Stayed 1 night in August 2014

    Pleasant experience away from the busy main street”

    Strong Room Wifi, Comprehensive bath facilities, Good food

    Breakfast was amazing with a spread of Japanese cuisine, Continental Breakfast and Mongolian selects. Also included a fresh juice counter which was good! Location of Hotel is a little far off the main Peace Avenue area, but there is a supermarket right opposite the hotel for snacks/supplies you'd need. As the location is slightly far off, it's been compensated with a relatively big room.

    Reviewed August 18, 2014

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    7.7
    Very good
    Jimmy from Hong Kong SAR, China
    Business traveler
    Stayed 7 nights in November 2013

    Business Trip to UlaanBaatar”

    Good location, helpful staff, high speed internet

    Overall, this is a very good hotel for business trip. The room is large and clean. Hotel provides internet access everywhere, from your room and restaurant. However, my room is connected to next room with a locked door, and it's a bit noisy and annoying for me since they skype with families or friends from 8am to 11pm ... Staff is very helpful and they can speak fluent English. You can borrow local mobile phone or iPad for free during your stay. Several disco and pub nearby. You can choose to enjoy the wild life or relax in hotel.

    Reviewed November 19, 2013

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