Kempinski Hotel Changsha
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Fitness center
Check-in/out [express]
Luggage storage
USD
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9.5
Exceptional
2,436 reviews
2,436 reviews
8.7
Excellent
Location rating score
Kempinski Hotel Changsha
Hygiene Plus
Check-in [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Front desk [24-hour]
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Swimming pool [indoor]
Fitness center
Check-in/out [express]
Luggage storage
Value for money | 8.2 |
Distance to city center | 5.5 km |
Location rating | 8.7 |
Nearest airport | Changsha Huanghua International Airport (CSX) |
Distance to airport | 22.6 km |
Does Kempinski Hotel Changsha have bars on the premises?
Experience your vacation the perfect way with a drink in your hand at Kempinski Hotel Changsha's bar available right in front of your doorstep for whenever you need a sip or two.
Does Kempinski Hotel Changsha offer spa services?
You can benefit from your stay at Kempinski Hotel Changsha even more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening or night far better.
Does Kempinski Hotel Changsha have a fitness center?
Kempinski Hotel Changsha offers 24-hour fitness center that is fittingly situated at the tip of your finger, allowing you to get your daily training session in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.
Does Kempinski Hotel Changsha provide laundry services?
Yes! Kempinski Hotel Changsha offers laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.
What kinds of facilities are offered for children at Kempinski Hotel Changsha?
While on holiday with your family, your kids can also experience the fun in sports and recreation facilities offered at Kempinski Hotel Changsha such as kids club.
What steps does Kempinski Hotel Changsha take in terms of hygiene, safety, and cleanliness?
Kempinski Hotel Changsha live up to our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes well equipped with free face masks, temperature check for guests and staff, staff trained in safety protocol, first aid kit, and doctor/nurse on call for greater safety measures and hygiene protocols.
Does Kempinski Hotel Changsha feature an option for contactless check-in and check-out?
At Kempinski Hotel Changsha, visitors can take part in contactless check-in and check-out option offered by this property for your convenience and safety.
When was Kempinski Hotel Changsha built?
Kempinski Hotel Changsha was built in 2014.
What was the average room rate for Kempinski Hotel Changsha been in the past month?
The average room rate for Kempinski Hotel Changsha in the past month is 957.01 CNY, compared to city's average of 490.65 CNY.
What is the average rating that verified Couples' have given to Kempinski Hotel Changsha?
Past couple travelers that have stayed at this property have given Kempinski Hotel Changsha an average rating of 8.5. You can look up on more in depth customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with young children have given to Kempinski Hotel Changsha?
Past families with young children that have stayed at this property have given Kempinski Hotel Changsha an average rating of 8.5. You can look up more in depth customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.
What are popular attractions near Kempinski Hotel Changsha?
Kempinski Hotel Changsha’s location in the Furong neighborhood makes it in close proximity to popular points of interest which includes Long He Stadium and Changsha Ferris wheel.
Kempinski Hotel Changsha
Wake up to a magical day and enjoy all that Changsha offers with a stay at Kempinski Hotel Changsha.
The facilities and services provided by Kempinski Hotel Changsha ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Changsha.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Kempinski Hotel Changsha. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Kempinski Hotel Changsha. Pamper and indulge yourself with a visit to the salon, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
There are many attractions to discover within close proximity to Kempinski Hotel Changsha. Engage in the city's best art at Hunan Provincial Museum located 5.9 km away, where you can learn about the local art scene and buy original works.
8.2
8.7
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property's Executive Lounge will be closed from February 2, 2021 until further notice.
The hotel executive lounge will be temporarily closed from February 07, 2021 to March 31, 2021 until further notice. Breakfast for executive floor guests will be served on the second floor of Element Restaurant from 06:30 AM to 10:30 AM, and the lobby bar will provide afternoon tea from 2:30 PM to 4:30 PM and happy hour from 5:30 PM to7:30 PM.
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Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
Nice and clean International hotel”
You can be assured of Kempinski hotel standard. The rooms are very typical of a 5 star international hotel, very well kept and modern. Service here is good and the staffs are extremely friendly. The elements restaurant is pretty standard but was a bit disappointed with the spread as when I went to the restaurant at around 1.40 pm for a late lunch, most of the buffet spread is already minimal. Everything was good at the hotel and it is in a good location with lots of food nearby and a huge mall within 10 mins walk from the hotel. Only issue with the hotel was the shower as the water flows out with light shower making the bathroom pretty wet.
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Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestions about Elements restaurant and shower are very important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in these areas. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Kempinski Hotel Changsha”
The hotel is in a good location. Hotel is clean, staff are very attentive. More than anything, the good and enthusiastic attitudes of the staff makes my stay a lot more pleasant.
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Thank you for your recent stay at Kempinski Hotel Changsha, I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. We are very much looking forward to welcoming you back during your next trip in Changsha!
Changsha”
Staff need more training in English to accept foreign guests
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Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestion about staff English training is important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in this area. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Hunan”
Front office staff need more training
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Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Your suggestions about our front desk staff is very important to us, in order to give you and other guests a better experience, we will improve ourselves constantly in this area. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Exceptional”
近地铁站附近购物中心商场
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Acceptable”
地點不太方便,與主要的景點(如五一廣場)有數站的距離,步行到地鐵站約需10分鐘。 另外,於入住期間曾於高層被困於電梯中,電梯中的求救電話未有即時反應,雖然只是被困了約10分鐘,但心中始終有一定程度的擔心和害怕。但事後酒店並沒有給予任何道歉或慰問,我覺得這不是一間五星級酒店應有的服務態度。
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親切友善的服務”
飯店乾淨 房間蠻新的 地鐵站不遠 旁邊就有商場跟餐廳 最主要服務人員很親切
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尊敬的客人您好,感谢您的5星推荐,酒店地处充满活力的雨花亭/东塘商圈,周边配有购物中心、大型超市、餐饮、医院、银行等,皆可步行前往。酒店距地铁4号线砂子塘站约500米,能快捷到达高铁站;距离长沙火车站约为25分钟,长沙黄花国际机场的车程时间仅45分钟,交通便利。酒店房间带有红外感应,无需插卡动作,房间内窗帘、电视等电器在您进入房间后自动启动,当您离开房间时,同时自动关闭给您带来自由、舒适的空间。在您入住期间可以免费享用:首日入住的欢迎水果,矿泉水,以及迷你吧内饮料。期待您的再次入住。另外,您可以在App内收藏酒店,下次入住前可直接预订。
好屈機”
第一次住凱賓斯基 無想到會有這麼好的體驗 到達酒店即有門童幫忙拿行李 職員都很nice 更可以提前入住 辦理完checkin 便有另一職員和門童伴隨 電梯通往各樓層需啪房卡 職員介紹就餐和健身房的樓層 房間在34層 景觀很開揚 房內有淡淡的香味 很喜歡 床舖很舒服很寬敞 衛浴分離還很乾淨 而且浴缸還是半開放式的 可以邊開電視邊浸浴 浴室內還設有電視喇叭 設計很周道 睡了一覺超舒服的 checkout的時候 門童也是有幫忙搬行李和歡送 整體非常滿意
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尊敬的客人,感谢您选择入住长沙顺天凯宾斯基酒店,并分享您对我们完美的肯定。我们品牌承诺为宾客带去奢华体验,您的赞誉使我们十分荣幸,这是我们应该做的。我们的软件服务,竭力让每一位追求完美和个性化服务的客人拥有舒心、愉悦的入住体验。我们的房间将高科技与现代奢华感完美融合,红外线设计可自动开启电器设备,洗漱台与浴室分离增加客人舒适感。再次感谢,希望不久能与您再次相遇。
凯宾斯基还是相当靠谱”
地理位置靠近地铁站,高铁来往非常便利!虽然不在市中心,但是打个车很快也就到了。酒店早餐也丰盛,开启旅程中美好的一天!凯宾斯基的设计还是很德式的,虽然不是非常亮眼的设计,但是相当实用和耐看。推荐给下次来长沙的朋友哦,不管是商务还是旅游都很合适呢!
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好评”
地点好,服务态度很好,清洁,客服漂亮
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尊敬的宾客您好,谢谢您的五星推荐,酒店位于南城雨花亭商业中心,酒店房间带有红外感应,无需插卡动作,房间内窗帘、电视等电器在您进入房间后自动启动,当您离开房间时,同时自动关闭给您带来自由、舒适的空间。再次感谢对酒店的肯定,期待您的光临,祝您旅途愉快。另外,您可以在App内收藏酒店,下次入住前可直接预订。
非常不错的酒店, View也是挺好的”
下次会再来, 住着挺舒服的!
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尊敬的宾客您好,谢谢您的10分推荐,酒店位于南城雨花亭商业中心,酒店房间带有红外感应,无需插卡动作,房间内窗帘、电视等电器在您进入房间后自动启动,当您离开房间时,同时自动关闭给您带来自由、舒适的空间。再次感谢对酒店的肯定,期待您的光临,祝您旅途愉快。另外,您可以在App内收藏酒店,下次入住前可直接预订。
非常好”
服务很好,笑脸相迎。免费给升级到了行政房,落地窗加浴缸的设计大赞。下次还会入住。
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尊敬的客人,非常荣幸您选择长沙顺天凯宾斯基酒店作为您在长沙的下榻之所,能够得到您的赞许是对我们工作最大的鼓励。我们酒店由最古老的酒店管理品牌凯宾斯基集团管理,一直致力于为每位顾客提供欧式经典、低调奢华的服务。行政楼层均标配菲拉格慕洗浴用品,入住还可享受私人管家服务、行政酒廊礼遇。期待在长沙与您再次相遇~
剛退房的時候丟了裙子 酒店這邊死不承認”
我退完房回家後 發現我裙子落在酒店了 沒想到酒店這邊居然不承認 跟我說沒有 我記得明明有的 氣死我了 再也不來了
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您好,感谢您选择入住长沙顺天凯宾斯基酒店,并与我们分享您的入住体验。同时感谢您对我们提出的建议,作为欧洲最古老的酒店管理品牌凯宾斯基集团管理,一直致力于为每位顾客提供欧式经典、低调奢华的服务,我们青睐追求完美和个性化服务的客人,您的满意和高标准同样也是我们的追求和前进的动力。在您入住期间,如果您有任何疑问都可随时与我们联系。还烦请您能与酒店联系,同工作人员分享事情经过,也将有利于酒店更加完美地为您提供服务。