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Kacha Resort & Spa Koh Chang (SHA Extra Plus)
Kacha Resort & Spa Koh Chang (SHA Extra Plus)
Kacha Resort & Spa Koh Chang (SHA Extra Plus)
Kacha Resort & Spa Koh Chang (SHA Extra Plus)
Kacha Resort & Spa Koh Chang (SHA Extra Plus)
Kacha Resort & Spa Koh Chang (SHA Extra Plus)
Kacha Resort & Spa Koh Chang (SHA Extra Plus)

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8.2

Excellent

5,502 reviews

5,502 reviews

Beach90
Breakfast77
Housekeeping60
See map

8.9

Excellent

Location rating score

Excellent location
Popular neighborhood
Excellent for walking
Parking
FREE
Walkable places
White Sand Beach

10 m

Night market

40 m

Apsara Spa

130 m

White Sand Beach Night Food Market

140 m

The Royal Spa

430 m

Popular landmarks
Ban Kwan Chang

3.2 km

Ban Chang Thai - Elephant Camp

6.0 km

Klong Plu Waterfall

6.1 km

Kai Bae Beach

8.6 km

Mu Ko Chang National Park View Point

9.5 km

Closest landmarks
Scuba Pub

80 m

Easy Pub

350 m

Makro Food Service

360 m

Jungle Rock Pub

450 m

Sabai Bar

530 m

Kacha Resort & Spa Koh Chang (SHA Extra Plus)

88/1 Moo 4, White Sand Beach, Koh Chang, Thailand, 23170 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the White Sand Beach part of Koh Chang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Ban Kwan Chang as well as White Sand Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Koh Chang

Front desk [24-hour]

Airport transport

Excellent breakfast

Excellent view

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [indoor]

Kids club

Complimentary WIFi in all rooms

BBQ facilities

This property is in high demand!

13 travelers have booked today.

Value for money7.9
Distance to city center1 km
Location rating8.9
Nearest airportTrat Airport (TDX) - Thailand
Distance to airport20.4 km

Rooms available at Kacha Resort & Spa Koh Chang (SHA Extra Plus)

Very good
Room comfort & quality

7.9

Deluxe Villa
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Deluxe Seaside
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 double bed or 2 single be...
Enter dates to see prices
Deluxe Chalet
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Hillside Deluxe
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 1 double bed or 2 single be...
Enter dates to see prices
Pool View
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 2 single beds or 1 king bed
Enter dates to see prices
Beachfront Pool Villa Suite
...
  • Room size: 220 m²/2368 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Beach front chalet
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Seaside Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Sea View Deluxe Villa
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Beachfront Chalet (Seaside wing)
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Kacha Resort & Spa Koh Chang (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2500 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at Kacha Resort & Spa Koh Chang (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Kacha Resort & Spa Koh Chang (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Wake up to a great buffet breakfast at Kacha Resort & Spa Koh Chang (SHA Extra Plus). There's an additional charge of 350 THB for adults and 200 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Kacha Resort & Spa Koh Chang (SHA Extra Plus) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Kacha Resort & Spa Koh Chang (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

On-site venues and convenient event services make Kacha Resort & Spa Koh Chang (SHA Extra Plus) an ideal choice for hosting events such as corporate events and meetings. The 4 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Kacha Resort & Spa Koh Chang (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Restaurants including Nong Bua Seafood, Kacha Restaurant and The White Elephant are popular in Kacha Resort & Spa Koh Chang (SHA Extra Plus)’s neighborhood which is known as White Sand Beach.

What popular shopping places are close to Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Shopping options in Kacha Resort & Spa Koh Chang (SHA Extra Plus)’s White Sand Beach neighborhood include White Sand Beach Night Food Market and Fashion Koh Chang.

What are popular attractions near Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Kacha Resort & Spa Koh Chang (SHA Extra Plus)’s location in the White Sand Beach neighborhood makes it close to famous attractions including Apsara Spa, The Royal Spa and Parichart Spa & Massage.

What popular beaches are close to Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Kacha Resort & Spa Koh Chang (SHA Extra Plus)’s White Sand Beach neighborhood also includes White Sand Beach and Khai Muk Beach.

What popular natural sightseeing spots are close to Kacha Resort & Spa Koh Chang (SHA Extra Plus)?

Kacha Resort & Spa Koh Chang (SHA Extra Plus)’s nearby natural sights include Ban Kwan Chang, Right on the beach. Wide grass field. 60 bat for tent 1 person. and Level 7 located in the same White Sand Beach area.

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See map

Explore the neighborhood

What people love about Kacha Resort & Spa Koh Chang (SHA Extra Plus)

  • 8.8

    Excellent
    Staff 

    "Staff are nice."

    TSUNG

    |

    June 23, 2022

  • 10

    Exceptional
    Location

    "Excellent resort in a good location"

    Scott

    |

    June 18, 2022

  • 8

    Very good
    Location

    "Good location good room breakfast buffet good stuff friendly see you again"

    dietmar

    |

    June 6, 2022

Property ranking|Compared to 374 Koh Chang properties
See all rankings
Location score
8.9/10
Room size
46 sqm.
Room comfort score
7.9/10
Cheapest price score
Better than
92
%
of Koh Chang properties
Bigger than
87
%
of Koh Chang properties
Better than
85
%
of Koh Chang properties
Better than
82
%
of Koh Chang properties
Overall rating:

8.2

Excellent
5,502 reviews
Cleanliness
8.2
Facilities
8.0
Location
8.9
Read all reviews >
What travelers say they love:
Attentive staff, good facilities and good location.
Thitirat from Thailand
Couple
More about Kacha Resort & Spa Koh Chang (SHA Extra Plus)

More about Kacha Resort & Spa Koh Chang (SHA Extra Plus)

Kacha Resort & Spa Koh Chang (SHA Extra Plus)

Never miss a single attraction in Koh Chang when staying at Kacha Resort & Spa Koh Chang (SHA Extra Plus). Getting around in Koh Chang is easy when staying at this resort, strategically placed right in the heart of the city.
At Kacha Resort & Spa Koh Chang (SHA Extra Plus), guests are bound to have a stress-free stay. Keep up with all your communications easily with the resort's free Wi-Fi. Getting from and back to the airport can be easily arranged with the resort's airport transfer services. Shuttle services provided by Kacha Resort & Spa Koh Chang (SHA Extra Plus) makes it easy to plan your day trips, sightseeing, and more around Koh Chang.
Guests can enjoy free parking right at the resort. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the resort's ticket service and tours. Packing light is possible at Kacha Resort & Spa Koh Chang (SHA Extra Plus) thanks to the resort's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by resort.
All rooms at Kacha Resort & Spa Koh Chang (SHA Extra Plus) are designed for comfort. For your comfort, some rooms at the resort are equipped with linen service, blackout curtains and air conditioning. Some rooms at Kacha Resort & Spa Koh Chang (SHA Extra Plus) even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Kacha Resort & Spa Koh Chang (SHA Extra Plus) begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the resort. A variety of convenient and tasty dining options are waiting for you at the resort, for whenever you get hungry. If you're selective about eating, don't worry! Kacha Resort & Spa Koh Chang (SHA Extra Plus) has a selection of cuisine types including kosher and halal options.
A memorable night with your travel companions can be had without going far, at the resort's karaoke rooms and bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Apart from amenities and services, Kacha Resort & Spa Koh Chang (SHA Extra Plus) goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the resort. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the resort's pool.
Sip your favorite cocktail outdoors at the resort's poolside bar. Check out the resort's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling and diving. Get social at the resort's library and games room, where you can meet other guests.


Around the property

Don't miss out on all that Koh Chang has to offer during your stay at Kacha Resort & Spa Koh Chang (SHA Extra Plus). Enjoy the simple pleasures of an oceanside getaway, with White Sand Beach located 990 m away, where you can turn a good day into a great one with a sea view. The most famous landmark nearby is Mu Ko Chang National Park View Point just 9.4 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 90% of the city's other accommodations.
Ranking higher than 91% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 85% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Breakfast

162 mentions

Swimming Pool

152 mentions

Beach

136 mentions

Internet

50 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Diving
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Karaoke
  • Massage
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Lock box in room
  • Mini bar
  • Non-smoking
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Kacha Restaurant

  • Cuisine: International, Italian, Thai
  • Menu: Buffet, A-la-carte
Location
88/1 Moo 4, White Sand Beach, Koh Chang, Thailand, 23170
Excellent
Location

8.9

Airports

  • Trat Airport (TDX) - Thailand
    20.4 km
  • Battambang Airport (BBM) - Cambodia
    150.7 km

Hospital or clinic

  • International Clinic, Ko Chang
    1.4 km

Shopping

  • White Sand Beach Night Food Market
    140 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • White Sand Beach
    10 m
  • Ban Kwan Chang
    3.2 km
  • Ban Chang Thai - Elephant Camp
    6.0 km
  • Klong Plu Waterfall
    6.1 km
  • Kai Bae Beach
    8.6 km
  • Mu Ko Chang National Park View Point
    9.5 km

Nearby landmarks

  • White Sand Beach
    10 m
  • Night market
    40 m
  • Scuba Pub
    80 m
  • Apsara Spa
    130 m
  • White Sand Beach Night Food Market
    140 m
  • Easy Pub
    350 m
  • Makro Food Service
    360 m
  • The Royal Spa
    430 m
  • Jungle Rock Pub
    450 m
  • Fashion Koh Chang
    490 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00

Getting around

  • Airport transfer fee2500 THB
  • Distance from city center1 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)350 THB

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 174
  • Room voltage220
  • Year property opened2004
  • Most recent renovation2014
Property announcements

Kacha restaurant located on the side of White Sand Beach is open from 07:00 AM to 10:00 PM. Buffet breakfast is available from 07:00 AM to 10:00 AM. Thai and international cuisine is available from 11:00 AM to 10:00 PM.

Reviews of Kacha Resort & Spa Koh Chang (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities8.0
Location8.9
Room comfort and quality7.9
Service8.1
Value for money7.9
High score for Koh Chang
Rating
9+ Exceptional (1,169)
8-9 Excellent (747)
7-8 Very Good (845)
6-7 Good (369)
<6 Below Expectation (476)
Time of the year
Mar - May (1,141)
Jun - Aug (756)
Sep - Nov (883)
Dec - Feb (826)
All guests (4,909)
All room types
All languages

Show reviews that mention 

Showing 3,606 verified guest comments
12345
9.3
Exceptional
Aimee from United States
Family with teens
Stayed 5 nights in December 2009

a wonderful five days stay at Kacha Koh Chang”

modern facilities, new building, very clean, convenient and comfy, friendly staff
crowded breakfast, thin floors(noise from neighbors above), no elevator

When we arrived, we were surprised to find out that our room building was across the main street that runs through Koh Chang, not on the beach side. I had the impression we would be on the beach side but it was just the unclear hotel map on the kacha website that led me to believe that. We asked if we could stay on the beach side and they informed us they were fully booked, so we headed across the street to see our reserved family suite. My mother has bad knees and they were taking us to our reserved room on the third floor. They do not have elevators so it was going to be impossible for my mother to walk up and down 3 flights everyday. the Kacha staff were quick to amend this for us and told us a ground floor family suite would be ready in thirty minutes. When we walked into our family suite room, we were all amazed! The room was absolutely gorgeous with 2 queen sized beds (a large sofa had been turned into a bed and was very comfortable for 2 to sleep in) and we had 2 bathrooms. For our family group of 4, this was a lovely surprise! Our room faced the beautiful blue tiled pool with steps leading down to it. The cleaning staff left a little fresh fruit and juice for us everyday and provided drinking water. We loved the room, it was really perfect for our family. We've stayed at many beach hotels and this family room setup was the best we have experienced. The new building is worth the crossing of the street everyday to the beach as the majority of rooms on the beachside look quite run down in comparison. Breakfast buffet was provided for all 4 of us in our room rate, a lovely surprise considering most hotels only give 2 breakfast coupons and extras must pay. As it was busy Xmas and new years time, the hotel was fully booked and breakfast was busy. We sometimes had to wait for a table to leave before we could sit down. The food was delicious though, offering a variety of western and asian breakfast dishes and fresh fruit. The beach at white sand bea

Reviewed January 02, 2010

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9.6
Exceptional
Phillip from Netherlands
Family with young children
Hillside Deluxe
Stayed 8 nights in July 2015

Always go back to Kacha”

Whatever other tourists have said about the staff, we keep coming back to Kacha everytime we visit Koh Chang. To our experience the staff has always been very helpful and friendly. Some of them even remembered us 1 or 2 years after our previous stay. This was our 6th visit to Kacha. Although a bit pricy, it's definitely worth the money. The rooms are fantastic, clean, spacious, comfortable bath rooms. There are plenty of swimming pools, the best breakfast you can get in Thailand, so much choice and every morning different choices. And in a few foot steps you walk from the pool onto the white sand beach, the best beach of Koh Chang.

Reviewed May 01, 2016

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9.3
Exceptional
Alex from United Kingdom
Couple
Hillside Deluxe
Stayed 9 nights in December 2010

Great hotel with fantastic service.”

Great pools, close to the beach, best location on Koh chang
Hotel's beach restaurant is a little bit expensive, compared to other restaurants on the island, very nice though...

The Koh Chang Kacha is a great hotel write at the end of white sands beach, friendly staff with really nice comfortable rooms. This was our first trip to Thailand and this hotel met our expectations a truly a great location and good hotel to match. We also went to the spa for massages even though it was very good i'm unsure it was worth the money. I would definitely go back to Koh Chang and the Kacha is the first choice of restaurant.

Reviewed January 09, 2011

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9.6
Exceptional
Gulnar from Turkmenistan
Solo traveler
Deluxe Chalet
Stayed 12 nights in July 2019

Very comfortable hotel ”

I’m staying at Kacha for 3d time & will come back again. Hotel is perfectly located at white sand beach, where you can find all you need (all types of restaurants, bars, shops, pharmacies, massage salons, blanks &etc) each evening just in front of Kacha are parking cars with street food. Im always staying at seaside chalet. Rooms are wide, clean & bride. Each equipped with flat screen tv, AC, fan, kettle , free bottle of water, free fruit basket, free cheeps are served everyday +tea, coffee. Good speed free WiFi is available in the room & hotel territory, also at the beach. Breakfast is more Asian & not big variety, but everyone can find his type of food for morning. At the seaside restaurant live music in the evening +20% to Kacha in-house guests. Beach is clean, but with stones, you need to walk few meters to free of stones beach. I enjoyed my stay in Kacha & found it more than comfortable, so will definitely recommend it to my friends.

Reviewed July 31, 2019

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10.0
Exceptional
Gareth from United Kingdom
Couple
Hillside Deluxe
Stayed 8 nights in September 2018

Very friendly and helpful staff ”

I've been going to Koh Chang many years and this is the first time I have stopped at Kacha Resort. It is the biggest resort on Whitesands Beach and the best I have stayed. Rooms Wa excellent and very clean. The buffet breakfast was one of the best I've had in Thailand. The facilities in the hotel have everything you need but what really stands out was how friendly and helpful ALL the staff were. Wherever you were on the hotel grounds everyone said hello or opened a door for you. It really made my stay there something else. Thank you Kacha for a wonderful holiday.

Reviewed October 04, 2018

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Thank you very much for your kind compliment. We are very happy to learn that your stay was a pleasant one, and thank you very much for sharing such gracious comments; It will be a motivational encouragement quote for us to keep hard working and providing the best services for you and all our beloved guests. We look forward to welcoming you on our next visit to Kacha Resort & Spa, Koh Chang. Best regards, Kacha Resort & Spa, Koh Chang

Responded October 10, 2018
Kacha Resort & Spa Koh Chang (SHA Extra Plus)
8.4
Excellent
Phillip from Netherlands
Family with young children
Deluxe Villa
Stayed 9 nights in July 2017

Our 6th stay and we keep coming back to this wonderful place”

Great place on white sand beach if you are a family with small children. The hotel has various swimming pools upstairs and down at the beach. The reception, f&b, housekeeping and maintenance staff are all very friendly and helpful. This time we chose for the pool side villa below on the beach side. Unfortunately we had 8 days of rain of the 10 days we stayed, but of course we don't blame the resort for bad weather. Luckily this villa has a very spacious bathroom with a big bath tub with space enough for the four of us, so during these rainy days we spent a lot of time inside the bungalow in the bath tub. The bungalow was surrounded by beautiful garden with many flowers, so we saw many big tropical butterflies. The restaurant was disappointing. Since a few years, Kacha doesn't have entertainment in the restaurants anymore and restaurants were as good as empty, everytime we looked in. Food was disapointing and the prices of food and beverages very high compared to other hotels. So for stay Kacha is great, but you should buy your dinner elsewhere.

Reviewed September 09, 2017

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9.3
Exceptional
nusheen from India
Family with young children
Hillside Deluxe
Stayed 3 nights in May 2015

great pool, location and breakfast”

pool, location, breakfast

We enjoyed our 4 night stay at Kacha, esp the superb pool, beach and breakfast. We got a free upgrade from a hillside deluxe to a deluxe room at the front which was great. We extended our stay a night and took a deluxe chalet pool and beach facing ground floor room which was so much better and had an awesome view. The breakfast spread is good, with lots of options in Thai and continental food. The pool at the hillside hotel was closed for maintenance when we stayed but it has a nice big slide. The location is great, right on White sand beach with restaurants, money exchange and supermarkets very close by. There is no elevator in the hotel which is a bit of a bummer since our baby was in his stroller a lot of the time.

Reviewed May 14, 2015

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10.0
Exceptional
Camille from Australia
Couple
Sea View Deluxe Villa
Stayed 1 night in September 2016

Amazing”

We stayed in the seaside bungalow with ocean and pool side right out the front of our door. It was low season on Koh Chang, and so was perfect a couple visiting. Often having the pool to ourselves. Service was great, there was always someone to help in sight and they are very tentative to their guests. Even if no one is having drinks at the pool bar, there will always be staff manning it incase you do want a drink at any given time. It was such a good stay here that we thought every luxury/spa resorts would meet the same standards and it has definitely made a few of the other resorts we've stayed at disappointing in comparison to Kacha. Will definitely be back for a break.

Reviewed September 19, 2016

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7.3
Very good
Robert from United States
Family with young children
Hillside Deluxe
Stayed 2 nights in March 2013

Great value for the money paid”

Great location, efficient, friendly and knowledegable staff, comfortable rooms.

This was my 6th trip to Koh Chang. This was my 2nd successive stay at the Kacha Resort & Spa, Koh Chang. I will return to Koh Chang within the next year and seek to stay here again. Although the locations of all the hotels in the White Sands Beach area are ideal, Kacha is by far the best value for the money. The staff are approachable, knowledgeable and friendly. The breakfast buffet is included with the price of the room and is quite good with abundant selections. The two large swimming pools, one of which is ocean-front, are well maintained each with a swim-up pool bar. Family and kid friendly. On my first stay, the bathroom shower was exceptional with high water pressure with a large hanging shower head. Not so on my second stay. Although adequate, somewhat disappointing.

Reviewed April 05, 2013

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9.3
Exceptional
Urs from Switzerland
Couple
Hillside Deluxe
Stayed 1 night in May 2015

Great place !!”

Location, hotel condition, room/balcony

We had the chance to prolong our stay on Koh Chang for one more day. After 5 nights at KC Grande, we needed a change and booked in at Kacha for our last day/night and didn't regret. Although the room wasn't ready in time (we could enter only at 3 p.m.), we had the pleasure to get a free of charge upgrading from a mountainview room (one side of the main road) to a sea view room (sea side of the main road). Room filled with light, nicely and very comfortably furnished, beautiful balcony, overlooking the hotel's bungalows, with view on the sea. Beautiful swimming pool with pool bar and nice sea side arrangements (sundeck chairs, etc.). Good Thai- but also another nice Italian food restaurant. We can only recommend this hotel to Koh Chang travellers or honeymooners, like we were. Enjoy !!

Reviewed June 04, 2015

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10.0
Exceptional
michal from Israel
Couple
Stayed 1 night in October 2008

great place to stay, much cheaper through agoda ”

we stayed at the bunglow which was a sweet wooden shack that all the facility we needed - clean, the staff is very nice and helpful, the pool is beautiful, they also have a cool pool bar and breakfast was great.
the TV reception is not so good, but if you take a higher class room it is supposes to be better and you get a DVD.

the hotel is located in white sand beach which is the best place to be in koh chang, the staff is very nice and polite, and they will help with anything you need, they do not know the word "no". at the moment this is the best place on white sand beach, but they are building a lot of new places... the only thing, but it apply to all the hotels, it is that if you want breakfast you need to be there by 10 am (early..). listen- it is not like a fancy place, but it is a great value for your money!

Reviewed October 19, 2008

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8.3
Excellent
Christian from Sweden
Family with young children
Hillside Deluxe
Stayed 4 nights in July 2012

Lovely hotel, good location, overpriced internet.”

Big rooms, nice pool, excellent buffet breakfast.

what we didn't like is what i would call the koh chang syndrom: the general dislike everywhere of accepting credit cards. while you pay any amount in bangkok without fuss. even a 4 star hotel like the kacha wanted me to pay cash for a bht restaurant bill or otherwise they would charge 5% for credit card fee on a visa/mastercard (which is the rate charged by amexco/diners club...which by the way they do not honour!).everyone knows that visa/mastercard only charge 2,25 %, never 5%. while the world is moving to a cashless society, koh chang as a whole insists on cash and will accept cards only at a high minimum sale limit or overcharge you higher card fees !!! uncomfortable feeling when you are short of cash and unpleasant feeling of greed to be added to the fact that thai banks -contrary to many other countries- charge you 150 bht on atm cash widrawels while your bank at home will also charge about the same amount. all very greedy. the staff at the reception desk at kacha while very polite were also quite stubborn and not ready to use their brain to understand a situation. when we extended our stay by booking with agoda, we chose the same type of room at the same special best offer as we did for the first period. but strangely, the voucher sent by agoda mentioned "standard room" instead of deluxe hill side. so they sent us to their smelly worn out seaside rooms on the other side of the road. although we could prove to them with a screen copy of the agoda site that there were no one single type of room advertised as so called "standard" on the agoda site and that these uggly rooms were in fact sold on agoda at a higher rate than the hill side for which we paid for, they still forced us to pay an 'upgrade' for the hillside room if we wanted to remain in the room. just because of agoda's mistake! agoda never bothered neither to reply to our complaint about the wrong worded voucher. an other important minus: the highly prohibitive rates of their internet connection.

Reviewed August 21, 2012

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8.3
Excellent
Christian from Sweden
Family with young children
Hillside Deluxe
Stayed 1 night in July 2012

Lovely hotel, good location, overpriced internet.”

Big rooms, nice pool, excellent buffet breakfast.

What we didn't like is what I would call the Koh Chang syndrom: the general dislike everywhere of accepting credit cards. While you pay any amount in Bangkok without fuss. Even a 4 star hotel like the Kacha wanted me to pay cash for a 450 Bht restaurant bill or otherwise they would charge 5% for credit card fee on a Visa/MasterCard (which is the rate charged by Amexco/Diners Club...which by the way they do not honour!).Everyone knows that Visa/MasterCard only charge 2,25 %, never 5%. While the world is moving to a cashless society, Koh Chang as a whole insists on cash and will accept cards only at a high minimum sale limit or overcharge you higher card fees !!! Uncomfortable feeling when you are short of cash and unpleasant feeling of greed to be added to the fact that Thai banks -contrary to many other countries- charge you 150 Bht on ATM cash widrawels while your bank at home will also charge about the same amount. All very greedy. The staff at the reception desk at Kacha while very polite were also quite stubborn and not ready to use their brain to understand a situation. When we extended our stay by booking with Agoda, we chose the same type of room at the same special best offer as we did for the first period. But strangely, the voucher sent by Agoda mentioned "Standard room" instead of DeLuxe Hill Side. So they sent us to their smelly worn out seaside rooms on the other side of the road. Although we could prove to them with a screen copy of the Agoda site that there were no one single type of room advertised as so called "Standard" on the Agoda site and that these uggly rooms were in fact sold on Agoda at a higher rate than the Hill Side for which we paid for, they still forced us to pay an 'upgrade' for the Hillside room if we wanted to remain in the room. Just because of Agoda's mistake! Agoda never bothered neither to reply to our complaint about the wrong worded voucher. An other important minus: the highly prohibitive rates of their internet connectio

Reviewed August 21, 2012

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8.3
Excellent
Thierry from Netherlands
Solo traveler
Hillside Deluxe
Stayed 3 nights in May 2012

Nice hotel in a good location”

Location, clean rooms

i stayed 3 nights at the koh chang kacha nad enjoyed my stay. the room was very comfortable and clean. the bathroom had both a bath tub and separat shower. all amenities you would expect were there. brakfast was good with a healthy choice of items. the hotel also has a small fitness area, ideal for a quick work out. all in all a good hotel. the hotel is in the heart of white sand beach, so there are plenty of restaurants and coffee shops within walking distance. you only need to cross the street and you're on the beach already.

Reviewed June 03, 2012

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8.3
Excellent
Chong from Malaysia
Solo traveler
Stayed 2 nights in August 2011

Lovely Beachfront Hotel”

Great location, beautiful ambience,

A beachfront resort perfectly located in the centre of famous White Sands Beach, ideal for beach lovers. Simply amused, beyond expectations. Relaxing at the seaside, witnessing the sunsets, sunbathing and strolling along the beach is wonderous. The Royal Spa offers massage by the pool side at reasonable prices...so calming - just chill out! Service is also warm hearted - staff are exceptionally friendly and helpful but check in was a bit slow. Breakfast selection is reasonable. Cons = no free wi-fi. Set amid harmoniously landscaped gardens, the 89 beautifully designed rooms and villas here feature contemporary Thai design and furnishings. All command majestic views of either White Sand Beach or the lush tropical gardens, and many feature a private outdoor terrace. Stunning pools, alfresco dining, flawless service and a host of body-buffing treatments at the spa that ranges from exfoliations to mud wraps await you.

Reviewed August 25, 2011

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9.3
Exceptional
Ciara from Ireland
Couple
Hillside Deluxe
Stayed 4 nights in July 2012

Excellent location”

Swim up pool bar & the food in the restaurant

this was our first stop on honeymoon. having stayed at this hotel complex before three years ago, it has developed so much sin e then, as well as the island of koh chang itself. we used the beach pool bar which was so comfortable & very scenic. there are a lot of good restaurants at white sands beach, in particular la dolce vita (italian) is well worth a visit. the restaurant at the hotel complex was very cheap& very tasty.

Reviewed August 01, 2012

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9.7
Exceptional
Jason from United Kingdom
Couple
Deluxe Villa
Stayed 3 nights in May 2015

A Fantastic Resort.....Kacha is the place to stay.”

The location is great, the rooms are clean and comfortable and the staff are friendly and helpful

We stayed 3 nights, it is our 4th time this year at Kacha resort. The hotel has everything we need and at a reasonable cost. White sand beach offers plenty of restaurants and a couple of bars yet still manages to feel like a quiet getaway location. We will be back at the end of the month :-)

Reviewed May 12, 2015

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9.7
Exceptional
James from United States
Family with young children
Hillside Deluxe
Stayed 3 nights in July 2015

Very nice stay at the Kacha Resort”

The three best things about the hotel were the pools, cleanliness and the breakfast buffet.

Our stay at the Kacha Resort was very nice. Our kids loved the pool and my wife and I enjoyed the cleanliness and the breakfast buffet. The staff was very nice as stated in previous posts. The hotel is centrally located as well. Will definitely go back to Kacha Resort if we visit Koh Chang in the future.

Reviewed August 03, 2015

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8.3
Excellent
PAUL from United States
Couple
Stayed 5 nights in January 2009

Koh Chang Kacha Resort & Spa Review”

Friendly and helpful staff, clean bedroom and bathroom, quiet beach, and large swimming pool.
Bathroom was a bit outdated, not a whole lot of staff working around the pool.

Our deluxe room was in a 2 level, 4 unit building that was detached from the main hotel. The main hotel appeared to have been renovated more recently, so our room and bathroom seemed to be a bit outdated than the rooms in the main hotel. The balconies in this 4 unit building face check-in and the parking area, so there wasn't much privacy. Other than that, our room and bathroom were clean and good value for the money. The hotel staff were very friendly and were very eager to help. There were not many hotel staff though working around the swimming pool, so ordering food or drinks while sun bathing was a bit of a challenge. However, once the hotel staff were tracked down, then they were very eager to assist. The swimming pool was a nice size pool with plenty of sun beds and umbrellas. The location of the swimming pool was very nice as it was located right off of the beach. The location of the hotel was very convenient as it was very easy to walk to restaurants, banks, bars, pubs, etc. along White Sand Beach. There was only one restaurant at the hotel, but the food was very good. If we go back to Koh Chang, then we would consider staying at this hotel again.

Reviewed January 21, 2009

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10.0
Exceptional
Peter from United Kingdom
Couple
Hillside Deluxe
Stayed 3 nights in December 2015

Great location”

Location, staff, food

kacha is a lovely resort, ideally located on White Sands - just seconds away from the bars and restaurants on the main strip but yet it is still quiet and secluded. The rooms are spacious, well furnished & lovely and clean. The breakfast buffet was excellent too. Both the pool and beach areas were clean and tidy with plenty of sunbeds. We had a lovely time here and wouldn't hesitate to stay again next time we are on the island.

Reviewed January 09, 2016

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