ホリデイ イン ウランバートル (Holiday Inn Ulaanbaatar)
IHG Clean Promise基準のクオリティに加え、全客室での無料Wi-Fiと、車でお越しの場合は無料駐車場をご利用いただけます。 ウランバートルのなかでも便利なスフバートルに位置しており、観光名所や食事処に近い場所にあります。 星評価3.5を誇る当施設では質の高いおもてなしを提供しており、敷地内にてご利用いただけるマッサージ、フィットネスセンター、 レストランをご用意しております。
注目ポイント
設備・サービス
空港送迎
駐車場
シャトルサービス
全室Wi-Fi無料
キッズクラブ
ゴルフコース(敷地内)
24時間フロント対応
チェックイン/アウト(エクスプレス)
コストパフォーマンス最高。砂漠旅行での疲れ回復最高。”
7泊8日のモンゴル旅行中、最初の夜と最後の夜はこのホテルに宿泊しました。 砂漠と草原ツアーの後、疲れを癒すのに最適でした。 フロントスタッフは皆英語がとても上手で、いつも笑顔で親切で丁寧な態度を保っています。5つ星ホテルにも負けません。 客室は清潔で、水もよく出て、静かで景色も良いです。 最初の日は17階、最後の日は16階に泊まりました。 ロビーも広く、立地も良く、すぐ前にコンビニもあります。 最初の日は2階のレストランでリラックスして美味しいランチを食べました。ビールのサービスも良かったです。
とてもキレイ”
スタッフがとても、優しく良い感じでした。日本語がまったくわからなく、翻訳機を使い対応しました。英語ならOKです。
これは困る”
この時期にエアコン故障 2重課金、バスもそうとう下水がにおう。 ホリデイインクオリティになることを願います。
Very good modern hotel in Ulaan Bataar, comfy and clean”
We stayed at the Holiday Inn on our last night of our Mongolia trip. It was great, very comfortable overall, new hotel and very clean. The only downsides were that the laundry service was too expensive and breakfast was not included.
4 Star, TOTALLY NOT 4 Star! ”
Not usual for me to write a review but this was needed after my stay here. What an awful hotel for numerous reasons: - the main one being the lack of good staff...they live in a bubble of unprogressive and have very little idea of customer service with even the basics of welcoming guests or even simply engaging with guests! - the cleaner just walking into the room @ 06:15, with no knocking, luckily, I was reading but WT, I mean basic housekeeping skills on knocking first, then entering...backwards Mongolian, processes! - the rooms need a HUGE renovation as they are old fashioned, bleak, drab, not soundproofed and VERY old with dirty stained carpets (yep carpets haha, so 1990s!), the beds are like bricks, pillows are similar, the old design of the shower in the bath (again 1990s!) doesn't contain the water from the shower and runs down onto the floor. - the cleaners removed 3 mini bar drinks and shoved them above the fridge, then the next day they removed them from the room, and these costs were put on the bill. I initially removed some items to get extra space in the old, dirty fridge (no freezer section...again 1990s!) so removed 3 of the drinks offered and placed them next to the kettle...only to find they'd shoved in the shelf above the fridge. This caused way too much time for the reception to logically understand and phone calls etc., was what occurred, inefficient and time consuming. - the WiFi, phew was appalling, good luck if you need to have a video call! I use my own as it was more advanced, more connected and used a connection in Thailand haha! Says a LOT about how they've not even bothered to think about guests, just offering basic, rubbish WiFi! - the cafe in the lobby is AWFUL also, old fashioned, grubby, nothing showing to buy, bad coffee, old grubby seats and just dark, dreary place, not warm or welcoming (yes it's Mongolia!). - location is not good. Basic intelligence and investment are needed for the 4 (laughing at this rating!) star awful hotel to get better staff or retrain them on basics of how to communicate with guests and how to run a hotel, and get someone to go to an actual correctly 4 Star rated hotel to learn the basics of how to create a 4 Star hotel! You'd be much better to stay in a hostel as you'll not feel like you've been ripped off! I would NEVER recommend this hotel, for the price they're offering they need to come into the actual reality of what they have on offer...it's appalling! Good luck if you're staying here and have travelled around the globe!