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Imperial Heritage Hotel Melaka
Imperial Heritage Hotel Melaka
Imperial Heritage Hotel Melaka
Imperial Heritage Hotel Melaka
Imperial Heritage Hotel Melaka
Imperial Heritage Hotel Melaka
Imperial Heritage Hotel Melaka

Removed from saved list

7.8

Very good

29,533 reviews

29,533 reviews

Housekeeping717
Breakfast283
Shops260
See map

9

Exceptional

Location rating score

Exceptional location - 680 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Illusion 3D Art Museum Melaka

70 m

Carrefour Melaka

90 m

Dataran Pahlawan Melaka Megamall

90 m

Cookery Course - Hotel Equatorial

120 m

Surf Zone

170 m

Popular landmarks
St. Paul's Hill & Church (Bukit St. Paul)

540 m

A Famosa Fort

610 m

Christ Church

670 m

Menara Taming Sari

690 m

Red Square (Dutch Square)

700 m

Closest landmarks
Fenix Internet Centre

80 m

Viva care

120 m

Mahkota Medical Centre

310 m

Mahkota Medical Center

350 m

Guardian

360 m

Imperial Heritage Hotel Melaka

No.1, Jalan Merdeka, Bandar Hilir, Malacca City Center, Malacca, Malaysia, 75000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Malacca City Center part of Malacca, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jonker Street Night Market. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Malacca

Front desk [24-hour]

Excellent breakfast

Excellent view

500 meters to St. Paul's Hill & Church (Bukit St. Paul)

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Free Wi-Fi in all rooms!

Fitness center

Spa

Luggage storage

Check-in/out [private]

This property is in high demand!

73 travelers have booked today.

Value for money8.0
Distance to city center0.1 km
Location rating9.0
Nearest airportMalacca International Airport (MKZ)
Distance to airport8.5 km

Rooms available at Imperial Heritage Hotel Melaka

Very good
Room comfort & quality

7.8

Deluxe Suite
...
  • Room size: 61 m²/657 ft²
  • City view
  • 1 double bed & 1 single bed
Enter dates to see prices
Family Suite
...
  • Room size: 82 m²/883 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 double bed & 1 single bed
Enter dates to see prices
Family Deluxe Room
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
Executive Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Heritage Deluxe Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Family Triple Room
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed and 1 single b...
Enter dates to see prices
Imperial Deluxe
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Other
...
  • Room size: 44 m²/474 ft²
Enter dates to see prices
Junior Suite For 3 Person (Room Only)
...
  • Room size: 70 m²/753 ft²
Enter dates to see prices

Frequently asked questions

Does Imperial Heritage Hotel Melaka have a hot tub?

Imperial Heritage Hotel Melaka does not have a hot tub.

What time is check-in and check-out at Imperial Heritage Hotel Melaka?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Imperial Heritage Hotel Melaka?

For those who wish to drive their own cars, Imperial Heritage Hotel Melaka has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Malacca with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Imperial Heritage Hotel Melaka?

Wake up to a great buffet breakfast at Imperial Heritage Hotel Melaka. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Imperial Heritage Hotel Melaka?

Imperial Heritage Hotel Melaka features 3 on-site restaurants for your dining convenience. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours.

Can special events be hosted at Imperial Heritage Hotel Melaka?

Large events and gatherings such as private events can be hosted at Imperial Heritage Hotel Melaka.

Can business events be hosted at Imperial Heritage Hotel Melaka?

On-site venues and convenient event services make Imperial Heritage Hotel Melaka an ideal choice for hosting events such as conferences and meetings. The 4 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Imperial Heritage Hotel Melaka?

Imperial Heritage Hotel Melaka does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Imperial Heritage Hotel Melaka?

Hang Tuah Monorail Station is the closest train, metro, or bus station, about 1.3 km away from Imperial Heritage Hotel Melaka.

What restaurants are nearby Imperial Heritage Hotel Melaka?

Imperial Heritage Hotel Melaka is located in Malacca City Center, famous for good restaurants such as Molten Chocolate Cafe, Subaidah and The Base BBQ.

What popular shopping places are close to Imperial Heritage Hotel Melaka?

Imperial Heritage Hotel Melaka is located in Malacca City Center area which features shopping places such as Mahkota Parade, The Shore at Malacca River Shopping Mall and Tuah Walk.

What are popular attractions near Imperial Heritage Hotel Melaka?

Guests at Imperial Heritage Hotel Melaka can easily visit Menara Taming Sari, A Famosa Fort and River Walk located in the Malacca City Center area.

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Explore the neighborhood

What people love about Imperial Heritage Hotel Melaka

  • 10

    Exceptional
    Staff 

    "Best hotel and fabulous staff , You have issue , there staff ready to help , amazing n superb"

    Lone

    |

    August 12, 2022

  • 7.6

    Very good
    Staff 

    "Good location and the most hospitable staff I've ever met."

    Muhammad

    |

    August 12, 2022

  • 10

    Exceptional

    "Fully recommended to stay here"

    ANITA

    |

    August 11, 2022

Property ranking|Compared to 2,368 Malacca properties
See all rankings
Room comfort score
7.8/10
Room size
46 sqm.
Location score
9/10
Cheapest price score
Better than
97
%
of Malacca properties
Bigger than
96
%
of Malacca properties
Better than
95
%
of Malacca properties
Better than
91
%
of Malacca properties
Overall rating:

7.8

Very good
29,533 reviews
Cleanliness
7.5
Facilities
7.1
Location
9.0
Read all reviews >
What travelers say they love:
Near to mall and historic location.
Mohd from Malaysia
Family with older children
More about Imperial Heritage Hotel Melaka

More about Imperial Heritage Hotel Melaka

Imperial Heritage Hotel Melaka

Take a good wander and unveil the wonder of Malacca with a stay at Imperial Heritage Hotel Melaka. Experience the joy of multiple options for activities at this convenient location! Imperial Heritage Hotel Melaka is a perfect starting point for numerous sightseeing and tourist choices, with a location just 780 m from the Jonker Street Night Market.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Imperial Heritage Hotel Melaka makes it easy to plan your day trips, sightseeing, and more around Malacca. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Imperial Heritage Hotel Melaka thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Imperial Heritage Hotel Melaka even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. Imperial Heritage Hotel Melaka also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at Imperial Heritage Hotel Melaka begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
For the ultimate convenience, you can even have groceries delivered to your room at Imperial Heritage Hotel Melaka, with their exclusive service.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage and spa. Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Imperial Heritage Hotel Melaka is the perfect spot to explore Malacca's fascinating cultural sights and attractions. An afternoon of browsing the works at Baba & Nyonya Heritage Museum located 960 m away can familiarize you with the local art scene. Don't forget to stop by Red Square (Dutch Square) located 690 m away, where everyone who visits Malacca wants to have their photo taken.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Ranking higher than 94% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.1

Most talked about facilities

Breakfast

635 mentions

Housekeeping

575 mentions

Swimming Pool

255 mentions

Internet

139 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Spa
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Desk
  • Fire extinguisher
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Restaurants on site

CHENG HO

  • Cuisine: Local, Malaysian
  • Menu: A-la-carte

Salt and Sugar Thai Restaurant

  • Cuisine: Thai
  • Menu: Buffet
Location
No.1, Jalan Merdeka, Bandar Hilir, Malacca City Center, Malacca, Malaysia, 75000
Excellent
Location

9

Airports

  • Malacca International Airport (MKZ)
    8.5 km
  • Kuala Lumpur International Airport (KUL)
    86.5 km

Public transportation

  • Hang Tuah Monorail Station
    1.4 km
  • Hang Jebat Monorail Station
    1.9 km

Hospital or clinic

  • Viva care
    120 m

Shopping

  • Dataran Pahlawan Melaka Megamall
    90 m

Convenience store

  • 7 Eleven
    100 m

Cash withdrawal

  • ATM
    300 m
What's nearby

Popular landmarks

  • St. Paul's Hill & Church (Bukit St. Paul)
    540 m
  • A Famosa Fort
    610 m
  • Christ Church
    670 m
  • Menara Taming Sari
    690 m
  • Red Square (Dutch Square)
    700 m
  • Stadthuys
    710 m
  • Jonker Street Night Market
    790 m
  • Chinatown - Melaka
    800 m
  • Baba & Nyonya Heritage Museum
    960 m
  • The Huskitory
    6.1 km

Nearby landmarks

  • Illusion 3D Art Museum Melaka
    70 m
  • Fenix Internet Centre
    80 m
  • Carrefour Melaka
    90 m
  • Dataran Pahlawan Melaka Megamall
    90 m
  • Cookery Course - Hotel Equatorial
    120 m
  • Viva care
    120 m
  • Surf Zone
    170 m
  • Eco Bike Tour
    240 m
  • Coral Wonderland
    310 m
  • Mahkota Medical Centre
    310 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Double bed requests are subject to availability.
  • Children 4-12 years old will be charged MYR 15 for breakfast per day.
    Children under 4 years of age will receive breakfast free of charge.
  • A tourism tax will be charged to foreign guests and will be collected directly at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from23:59
  • Check-out until12:00

Getting around

  • Distance from city center0.1 km
  • Travel time to airport (minutes)75

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors16
  • Number of restaurants3
  • Number of rooms 329
  • Year property opened2015
  • Most recent renovation2015

Reviews of Imperial Heritage Hotel Melaka from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.5
Facilities7.1
Location9.0
Room comfort and quality7.8
Service7.8
Value for money8.0
High score for Malacca
Rating
9+ Exceptional (2,273)
8-9 Excellent (1,446)
7-8 Very Good (2,349)
6-7 Good (1,128)
<6 Below Expectation (1,988)
Time of the year
Mar - May (1,885)
Jun - Aug (2,289)
Sep - Nov (2,179)
Dec - Feb (2,831)
All guests (22,630)
All room types
All languages

Show reviews that mention 

Showing 9,184 verified guest comments
12345
9.2
Exceptional
Rose from Singapore
Family with young children
Imperial Deluxe
Stayed 2 nights in March 2018

Great Room with nearby facilities”

We booked for a short family getaway to Malacca. Two Imperial Deluxe and 1 executive. The executive room was great, big enough for family of 3 but the room didn't have the floor mat for the toilet and my room had only the ironing board but not the iron so i had to borrow from other room. We got a free upgrade from Imperial to Heritage Deluxe. It was so spacious and was very thankful. However, we were told that there were no towels and the towels will be in by 8pm but when we were back from dinner, it was still not there. It was then sent to our rooms after prompting the reception desk. The staff that administered our reservation was kind and all smiles. When i requested for all 3 rooms to be at the same level, she was kind to look through her system to amend. Overall, we are happy with the services at the reception, the malls are just around the hotel, and Bandar Hilir was just a walk away. We will definitely come back to this hotel for our next visit to Malacca!

Reviewed March 06, 2018

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9.6
Exceptional
SIN from Malaysia
Couple
Heritage Deluxe Room
Stayed 1 night in August 2017

Very good location and value for money”

This hotel is located just exactly across Dataran Pahlawan Melaka megamall. Management staffs are friendly and efficient in checking us in. Sheltered multi-storey car park are provided for all in house guests. Was assigned to Room 1715, room is very modernly decorated with lots of reflecting mirror and comes with a large size flat screen TV except certain corner might look a bit dim at night time. Buffet breakfast was satisfactory as they do provide quite a variety of choices. Will return back to this hotel in future and recommend to my friends and acquaintances. Keep it up Imperial Heritage Hotel Melaka !

Reviewed August 22, 2017

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8.8
Excellent
Yizheng from Singapore
Family with teens
Family Suite
Stayed 1 night in March 2018

Hospitable Service Staff, with wheelchair facilities ”

Personally impressed with Imperial Heritage service staff whom i communicated prior my check in to loan the use of a wheelchair for my 80 year old father during the period of stay, and the possibility to bring it out of the hotel for use. They very nicely accommodated, which sealed the decision to choose Imperial over other nearby prestigious hotels. From the concierge to security staff, they were professional, helpful to lookout for parking availability. i felt safe parking my car overnight there. Free parking for hotel staying guests of course. We chose the premiere suite rooms, which was large and great for elderly movement. The beds were reasonably comfy. The breakfast is decent for malaysian standard with some live food stall. The only disappointing factor was the unstable Wi-Fi Connection, which disconnected from use after a certain time limit and you had to re-log in again. Located right smack in front of the Melaka Megamall which provides hours of great shopping deals.

Reviewed March 08, 2018

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9.0
Exceptional
Chin from Malaysia
Couple
Imperial Deluxe
Stayed 1 night in December 2015

Comfy rooms, good location”

Room condition, Centralised location

It was a pleasant stay at Imperial Heritage Melaka. The staff who helped us with the check-in was from Muar. He was helpful and friendly, definitely deserve a praise for his welcoming attitude. Multi-storey private carpark is convenient for most travellers who are travelling by car. Location is easy to find, right in downtown Malacca. Spacious room and bathroom, will come back again.

Reviewed December 17, 2015

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8.4
Excellent
Aik from Malaysia
Couple
Heritage Deluxe Room
Stayed 2 nights in August 2017

Great Location and value for money”

Stayed 2 nites at this 4-starhotel. From Melaka Sentral, go to the domestic bus terminal and take '17' bus to go downtown. Tell the bus driver you are going to Imperial Heritage Hotel near Mahkota Parade and he will collect RM2 from you and issue you a ticket. The bus will take you right to the east gate of Dataran Pahlawan and Imperial Heritage Hotel is just opposite the road. Most of the main attractions (A' Famosa, Sultanate Museum, St Paul, Maritime Museum, Menara Taming Sari and Jonker Walk all are within walking distance of 5-15 minutes' walk. As for shopping, opposite the hotel is the Dataran Pahlawan megamall, and Mahkota Parade is at the side of Dataran Pahlawan opposite the road at the other side. Breakfast served at level 3 though not many varieties but include all the famous local delicacies: Roti Jala (net cake), Nasi Lemak (tasty rice), Roti Canai (Indian pancake), Yong Taufu (Chinese food), Fried rice, fried noodle, sausage etc. The curry chicken and curry beef and the gravy to go with the roti canai are especially delicious. Will sure stay in the same hotel if I come to Melacca again.

Reviewed August 27, 2017

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10.0
Exceptional
Nurul
Couple
Imperial Deluxe
Stayed 1 night in April 2019

Exceptional”

It was my first time in Malacca even if i stayed for one night and I would definitely recommend my friends to stay here as it is very convenient. The price is also reasonable. There's a multi-story carpark to park your vehicles. The staffs are very friendly and the room is very clean. So if you plan to come to Malacca, stay here! Discover the places around the hotel cause you won't regret it. There is a mall, Dataran Pahlawan Melaka Megamall, if you are a bike lover go to level 3 and you will see bike shops that sells helmet and your bike necessities. The Macdonalds located at the mall is also 24/7 so if you get hungry in the middle of the night just cross over and get your food. I would love to stay here again the next time i visit Malacca!

Reviewed May 02, 2019

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10.0
Exceptional
MOHD from Malaysia
Family with teens
Imperial Deluxe
Stayed 1 night in December 2017

Hidden Treasure @ Melaka”

Melaka is always my short gateway with my family. Most of the 4-5 star hotel i’d tried. Well, to my surprise, Imperial Heritage offers the best value for location nearest to A Famosa, superb room, majestic Melaka view, multiple food place & next door to Pahlawan Square for late night movie. Highly recomended. The only downside is the pool size. More to kiddo pool. Besides, if youre adventures, just take a stroll to Banda Hilir for awseome original Mee Goreng Melaka at original warung next closer Shell station. Mee Goreng @ Warung under Pokok Mangga taste is much better than Mee Bodo.

Reviewed January 02, 2018

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8.4
Excellent
COLIN from Singapore
Couple
Imperial Deluxe
Stayed 2 nights in March 2018

Imperial Heritage Hotel Melaka the Ideal hotel in town.”

Imperial Heritage Hotel Melaka can be the very best due to its ideal location in centralized town in Melaka. The room rates are affordable to all. Having stayed at this hotel many a times, the rooms are comfortable, clean and spacious. Food is NEVER a problem, it is all your choice to pick on which is just a stone throw. Services is so cordial especially your staff at the reception and the door is always opened for you at the entrance and exit by a smiling staff at all time named Hossain. I like this hotel very much with the exception of the lift as the buttons are difficult to read due to the colour context it is just unreadable for the elderly like me. Keep it up the image of this hotel. COLIN BISWAS

Reviewed March 16, 2018

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9.6
Exceptional
Adibah from Malaysia
Family with young children
Family Suite
Stayed 3 nights in December 2017

Chck in 10hb dec 2017. chck out 13hb dec 2017. Premier suite”

Stay ngn mak,abah,adik,suami n anak(baby)..alhamdulillah sgt2 puas hati,bila balik umah pn still teringat2 kt hotel..dekat ngn mcd,satrbucks,b.robbins,mahkota parade,dataran pahlawan,n klu larat jalan blh trus p ke menara taming sari,raja cendol durian,restoran asam pedas,naik beca,p bazaar karat n so on...sy byk stay kt hotel je sbb mak x larat nk jalan jauh..stay hotel pn sgt puas hati n sgt selesa..cume hotel ni x da pool just ada splash je..mknan breakfast sume sedap2..so wajib makan smpai penuh perut..hihihi..insyaAllah akan dtg ag..n hope time tu review sy sama mcm sy chck in for this month... #10hb-13hb2017 #imperial heritage hotel - premier suite -1622

Reviewed December 15, 2017

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9.2
Exceptional
Lay from Singapore
Group
Imperial Deluxe
Stayed 2 nights in June 2017

Exceptional”

Great! Imperial Heritage Hotel Melaka is very convenient! We can go to shopping malls & eat house nearby. If we don't add breakfast pay from Hotel so we can go downstair for breakfast at Restoran Nasi Kandar Subaidah (Malay Restaurant) and it opens for 24 hours. Our coach bus pickup point near other hotels from our stay this hotel. Staffs are friendly and good service.

Reviewed June 13, 2017

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9.2
Exceptional
Debra from Malaysia
Couple
Imperial Deluxe
Stayed 1 night in July 2017

Exceptional”

Imperial Heritage is always our first choice in Melaka because of it's wonderful staff namely; Juma, Syahira, Khairol ( at Front Office) and Hossain ( from concierge). They are ever so helpful and will go all out of their way to assist and meet our needs. Secondly, it's the location... it's so conveniently close to amenities, food, shopping and sightseeing. Thirdly, the rooms are big and beds are so comfortable hence we have extended our stay on several occasions. However, my only grouse is the insufficient parking spaces during weekends, school holidays and public holidays. Even on weekdays, it is sometimes quite difficult to get a parking.

Reviewed August 18, 2017

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8.8
Excellent
Bernard from Singapore
Couple
Heritage Deluxe Room
Stayed 2 nights in March 2018

Good hotel, but can use some improvement”

I stay at this hotel regularly. During my most recent trip, I found the housekeeping lacking. During my stay, I didn't have toiletries replenished. Coffee and tea were not replenished. For example, after housekeeping had cleaned my room, there was no shampoo, no tea, no coffee bags. On another day, no towels were available and we had to wait for clean towels. I had to make several phone calls to housekeeping and make my requests known at the front desk. These items were eventually replenished, after going through several frustrating episodes of getting these replenishment. I hope service levels are improved. One saving grace was for their concierge named Hossain. He provided excellent service, excellent advice on where to eat certain types of food, good local knowledge and very friendly and helpful. He is definitely an asset to Imperial Heritage hotel.

Reviewed March 26, 2018

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10.0
Exceptional
Steven from Malaysia
Business traveler
Imperial Deluxe
Stayed 2 nights in May 2017

Wonderful Hotel ”

Manage to get room upgrade which was great, room was comfy and clean. Location was strategic within walking distance to shopping center. Lot of eatery around. Will definitely stay at Imperial Heritage hotel again when in Melaka.

Reviewed May 18, 2017

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8.4
Excellent
Roslin from Malaysia
Family with teens
Imperial Deluxe
Stayed 1 night in December 2019

Convenient location ”

Checked in was fast, staff were friendly. Room size was reasonably big for 2 persons. However, the bathroom size was small. Bathroom floor got very wet, when taking the shower. Between the shower and sink area it was only separated by a shower curtain. The hotel provided with only body towel and no face and hand towel were provided despite it being a 4 star hotel as stated by Agoda. There were 2 pillows provided for each occupants, 1 is hard & the other is soft, both were not comfortable to sleep on. Basic necessities were provided in the room like coffee tea making facilities, iron & ironing board, safe box. Wifi was very good. Centrally located in Malacca city. Located opposite of Dataran Pahlawan Melaka Megamall. There are many eating shops near the hotel. Most places of interest are within walking distance. If you want to buy local products, they can easily be found in Dataran Pahlawan or at Pahlawan Walk which is about 500m from the hotel. There is a parking space behind the hotel. One disadvantage is that the elevators were very slow and small.

Reviewed December 30, 2019

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9.6
Exceptional
Rosa from United Kingdom
Group
Imperial Deluxe
Stayed 1 night in March 2019

Fantastic stay”

I stayed at the Imperial Heritage for 5 nights the last 2 nights were with friends for our 50th birthdays celebration. We had booked the family room but was upgraded to the junior suite when I had mentioned how special this holiday was. Special thanks to Fardly and Shahrul at the front office. They were very helpful and most importantly very friendly and approachable, the same goes to the rest of the staff to. The location of the hotel is convenient as it is within a walking distance to the shopping mall (right opposite the hotel) and lots of restaurants nearby. I had given the facilities a 4-star as the swimming pool was not available to use during our stay due to renovation. I was not aware of this at the time booking but it did not spoil our holiday at all. I would highly recommend this hotel and will stay here again.

Reviewed March 28, 2019

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8.7
Excellent
Ho from Malaysia
Couple
Imperial Deluxe
Stayed 1 night in November 2015

A must to stay in Hotel in Melaka”

Comfortable, Value for money, Friendly staff

My first time choose this hotel to stay. My first impression was fabulous, the staff are helpful and friendly. But one thing I was abit confused is the direction drive in to the parking area. I missed few times to turn in to the hotel parking from the main road. Overall, 5 thumbs up! =) I will definitely choose this hotel if I travel to Melaka again. Thanks Agoda and Imperial Heritage Melaka.

Reviewed November 12, 2015

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8.0
Excellent
Zhen from Singapore
Group
Family Suite
Stayed 1 night in September 2015

Good Stay”

Size of room, beside shopping centre, nonya restaurants and spa/massage

Booked the Imperial Suite that came with 2 rooms, one en-suite king bed room and one queen bed room. There was an additional toilet linked to both the queen room and the living room. The suite has a living area, dining table and also a small kitchen area with an electric stove and a small freezer/fridge. Check-in was smooth and staff were all very polite. Room was relatively clean, except for breadcrumbs on the sofa, which i doubt was the cleaning ladies fault, someone must have used the rooms after they cleaned it out. The furnishings and work done on the room were surprisingly lacking in quality for a new hotel. Sliding doors that cant slide properly, cabinets with unhinged doors, ceiling paint that were splashed onto bathroom wall tiles, loose faucets, etc. I really wonder who the contractor for the hotel is. However, all these are just some minor issues that the hotel probably already know and is trying to fix, as I saw some contractors fixing up another room. Despite all its lacking, the suite was still very comfortable and nice. The beds were comfortable, there were lots of pillows and the air-conditioning was strong. Location wise, there are lots of Nonya restaurants, massage/spa, malls around. There's also a large convenience shop at Hatten hotel just across the road. Jonker street is a 15mins walk away and u can cover half the distance in air-conditioned comfort by walking through the huge mall. Will definitely come back to stay at Imperial Heritage Hotel. :)

Reviewed September 21, 2015

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9.2
Exceptional
MOHAMED from Singapore
Group
Family Suite
Stayed 2 nights in February 2020

Exceptional”

I always stay in imperial heritage hotel because of the location and the cheaper price. But this time when i book the family suite room, one of the room have a bed bug.. my first night my hands very itchy so i check the bed, i found 2 bed bugs.. so quickly kill it and apply lotion for the bites.. hopefully the staff check the bed first before giving the room to us..

Reviewed February 10, 2020

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8.4
Excellent
julita from Malaysia
Family with teens
Imperial Deluxe
Stayed 1 night in December 2016

Highly recommended and service was good ”

Hiiiii... very recommended and staff/manager was very sincere which is my mom left her money RM1,340 in our room no.819. Just realized after check out, we go lunch and buy some souvenir (belacan bakar very famous in Malacca) around 6pm..... thanks again to Imperial Heritage Hotel. Really appreciate

Reviewed December 14, 2016

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10.0
Exceptional
balusamy from Malaysia
Couple
Imperial Deluxe
Stayed 3 nights in August 2018

Superb”

Just as our holiday..we will choose melaka...since my self from KL and other side from singapore..and hotel we choose imperial heritage..since we stay on last visit..try out hatten but fully booked..but imperial aslo good because have parking place and also good food places near by..

Reviewed August 12, 2018

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