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Hyatt Regency Kathmandu
Hyatt Regency Kathmandu
Hyatt Regency Kathmandu
Hyatt Regency Kathmandu
Hyatt Regency Kathmandu
Hyatt Regency Kathmandu
Hyatt Regency Kathmandu

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8.1

Excellent

339 reviews

339 reviews

Breakfast6
View5
Housekeeping4
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Boudhanath Stupa 550 m
Pashupatinath Temple 1.5 km
The Crematoria 1.5 km
Kopan Monastery 2.4 km
Garden of Dreams 4.2 km
Kumari Chowk 4.2 km
Thamel 4.4 km
Kathmandu Durbar Square 5.2 km
Hanuman Dhoka 5.2 km
Swayambhunath Temple 6.5 km
Nearby landmarks
Aashutosh Dangal view point 80 m
Hell’s Marijuana shop 100 m
Hyatt Grasslands 210 m
Shrestha Store 290 m
Nilgiri Dental (p)Ltd 370 m
Aarya Chaitya Inn 410 m
Samaj Dental Hospital 440 m
Shechan Clinic & Hospice 450 m
Access passage to Bodnath Stupa 470 m
Access passage (stairs) to Stupa 470 m

Hyatt Regency Kathmandu

Po Box 9609 Taragaon Boudha, Near Pasang Lhamu Statue , Baudha Jorpati, Kathmandu, Nepal, 977 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Baudha Jorpati part of Kathmandu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Boudhanath Stupa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

560 meters to Boudhanath Stupa

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "The safety and well being of our guests and colleagues is always a top priority for us. In light of the COVID-19 situation and for precautionary measures, the buffet service at Rox Restaurant and Regency Club Lounge is is temporarily suspended. Please contact the Duty Manager for more information."

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Fitness center

Tennis court

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money7.8
Distance to city center6 km
Location rating8.1
Nearest airportTribhuvan International Airport (KTM)
Distance to airport2.7 km

Rooms available at Hyatt Regency Kathmandu

Excellent
Room comfort & quality

8.2

1 King Stupa View
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Regency Suite King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
2 Twin Stupa View
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1 King Bed
...
  • Mountain view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Club 1 King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Club Deluxe King
...
  • Non-smoking
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Club Twin
...
  • Non-smoking
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
2 Twin Beds
...
  • Non-smoking
  • Shower and bathtub
  • 2 double beds
Enter dates to see prices
Club Room
...
  • Room size: 36 m²/388 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
King or Twin Room
...
  • Room size: 36 m²/388 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hyatt Regency Kathmandu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 9 NPR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hyatt Regency Kathmandu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hyatt Regency Kathmandu has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Kathmandu with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Hyatt Regency Kathmandu?

Start your mornings right, with the continental and buffet breakfast options offered at Hyatt Regency Kathmandu. Adults can enjoy breakfast offered with an additional charge of 1445 NPR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is located in Baudha Jorpati, famous for good restaurants such as Rox Restaurant, G Cafe and District 76 Lounge & Bar.

What popular shopping places are close to Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is located in Baudha Jorpati area which features shopping places such as Zambala Thanka Treasure.

What are popular attractions near Hyatt Regency Kathmandu?

Guests at Hyatt Regency Kathmandu can easily visit Boudhanath Stupa, Kopan Monastery and Pullahari Monastery located in the Baudha Jorpati area.

What popular natural sightseeing spots are close to Hyatt Regency Kathmandu?

Hyatt Regency Kathmandu is located in the Baudha Jorpati area, which is famous for natural sightseeing destinations such as Hell’s Marijuana shop, Hyatt Grasslands and Grass land.

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See map

Explore the neighborhood

What people love about Hyatt Regency Kathmandu

  • 10

    Exceptional
    Location

    "Great location, beautiful facilities, a quiet oasis from the chaos of Kathmandu yet still walking distance from some amazing historical sights."

    Russell

    |

    March 10, 2020

  • 8.8

    Excellent
    Staff 

    "The concierge were very helpful in helping me with my queries."

    Annie

    |

    September 18, 2019

  • 9.2

    Exceptional

    "It is a very good hotel and Room was comfortable also Beautiful view, everything worked."

    LION

    |

    August 13, 2019

Overall rating:

8.1

Excellent
339 reviews
Cleanliness
8.4
Facilities
8.3
Location
8.1
Read all reviews >
More about Hyatt Regency Kathmandu

More about Hyatt Regency Kathmandu

Hyatt Regency Kathmandu

Hyatt Regency Kathmandu is the perfect place to experience Kathmandu and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Kathmandu.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hyatt Regency Kathmandu thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. Hyatt Regency Kathmandu also provides toiletries in some of its bathrooms for your convenience.


Dining and things to do

Every day at Hyatt Regency Kathmandu begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and casino.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Kathmandu with Hyatt Regency Kathmandu as your base. Never forget your time in Kathmandu with a special gift or trinket from Thamel just 4.3 km away.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

15 mentions

Food & Dining

14 mentions

Swimming Pool

11 mentions

Internet

8 mentions

Languages spoken

  • English
  • Hindi
  • Nepali

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

The Cafe

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Rox Restaurant

  • Cuisine: International, Italian
  • Menu: Buffet

The Lounge

  • Cuisine: International
  • Menu: Buffet
Location
Po Box 9609 Taragaon Boudha, Near Pasang Lhamu Statue , Baudha Jorpati, Kathmandu, Nepal, 977
Excellent
Location

8.1

Airports

  • Tribhuvan International Airport (KTM)
    2.7 km 20 min drive
  • Simara Airport (SIF)
    72.4 km

Public transportation

  • Thamel Bus Stop
    4.4 km
  • Shahid Gate Bus Stop
    4.8 km

Hospital or clinic

  • Nilgiri Dental (p)Ltd
    370 m

Shopping

  • Thamel
    4.4 km

Cash withdrawal

  • ATM
    820 m
What's nearby

Popular landmarks

  • Boudhanath Stupa
    550 m
  • Pashupatinath Temple
    1.5 km
  • The Crematoria
    1.5 km
  • Kopan Monastery
    2.4 km
  • Garden of Dreams
    4.2 km
  • Kumari Chowk
    4.2 km
  • Thamel
    4.4 km
  • Kathmandu Durbar Square
    5.2 km
  • Hanuman Dhoka
    5.2 km
  • Swayambhunath Temple
    6.5 km

Nearby landmarks

  • Aashutosh Dangal view point
    80 m
  • Hell’s Marijuana shop
    100 m
  • Hyatt Grasslands
    210 m
  • Shrestha Store
    290 m
  • Nilgiri Dental (p)Ltd
    370 m
  • Aarya Chaitya Inn
    410 m
  • Samaj Dental Hospital
    440 m
  • Shechan Clinic & Hospice
    450 m
  • Access passage to Bodnath Stupa
    470 m
  • Access passage (stairs) to Stupa
    470 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee9 NPR
  • Distance from city center6 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)1445 NPR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 280
  • Room voltage220
  • Year property opened2000
  • Most recent renovation2014
Property announcements

The safety and well being of our guests and colleagues is always a top priority for us. In light of the COVID-19 situation and for precautionary measures, the buffet service at Rox Restaurant and Regency Club Lounge is is temporarily suspended. Please contact the Duty Manager for more information.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Hyatt Regency Kathmandu from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.4
Facilities8.3
Location8.1
Room comfort and quality8.2
Service8.5
Value for money7.8
High score for Kathmandu
Rating
9+ Exceptional (78)
8-9 Excellent (58)
7-8 Very Good (57)
6-7 Good (24)
<6 Below Expectation (31)
Time of the year
Mar - May (69)
Jun - Aug (46)
Sep - Nov (65)
Dec - Feb (68)
All guests (339)
All room types
All languages

Show reviews that mention 

Showing 248 verified guest comments
12345
10.0
Exceptional
Dee from Singapore
Couple
Stayed 4 nights in December 2016

Best Hotel in Kathmandu”

The most attentive staff. They even remember the tea I drink the next day I returned. Best and cleanest environment in Kathmandu, away from the pollution. Very convenient location and only a 5 min walk to the Boudhha Stupa. Staff service standards are the best I have ever experienced all over the world. Well done Hyatt Regency Kathmandu!

Reviewed December 13, 2016

See room deals

Dear Guest, Thank you for taking time to review post your recent stay with us. We are delighted to note your liking of the services and facilities offered in the hotel and glad to have shared with fellow travel community. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.7
Excellent
christel from Germany
Solo traveler
Stayed 2 nights in March 2012

an Oasis in dustry Kathmandu”

spacy area, nice garden und big pool, comfortable rooms, good buffet

The Hyatt is an Oasis after exploring the sites in Kathmandu and the valley as the Infrastructure has deteriorated to sad conditions - roads full of potholes, lined with garbage and debris, dust everywhere, chaotic traffic, notorious shortage of water-und powersupply. The Hotel is in walking distance to the holy Boudhanath Stupa the center of the tibetan community in Kathmandu, but it is 11 km from the center of town. Staff is friendly, but the security locks at the doors to the room floors and the doors as well are in poor condition and a challenge to one's patience and skill, how to insert the keycard.

Reviewed April 02, 2012

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Dear Guest, Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Please be assured that the condition of the physical product and service delivery to our guests is at the top of our list of priorities. We regretfully did not meet your expectations on this occasion and your experience was, unfortunately, not reflective of our own standards. We sincerely thank you for your invaluable feedback and we hope you will give us another opportunity in the future to demonstrate the service standards you have come to expect from Hyatt. Best Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
8.3
Excellent
Rosemary
Solo traveler
Stayed 2 nights in December 2010

Just what was wanted after a long cold trek.”

Touch of luxury - friendly staff at Christmas
nil

the conditons on the trek through nepal in winter and in the city of kathmandu were vastly different from the relative luxury of the converted palace that has grown to become the hyatt regency. my friend really needed something warm, friendly and clean - particularly at christmas, far away from sunny perth, australia. staff were very accommodating about last minute changes to our booking.

Reviewed January 07, 2011

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 28, 2019
Hyatt Regency Kathmandu
9.0
Exceptional
Robert from United States
Couple
Stayed 1 night in December 2012

Very nice rooms, nice swimming pool”

Terrific buffet breakfast

We enjoyed our stay. There are not a lot of places in Kathmandu that can compete with the Hyatt as far as amenities. The rooms are comfortable, the grounds provide a buffer to the regular Kathmandu bustle and dust and the buffet breakfast is terrific. The Hyatt is also near the airport.

Reviewed December 18, 2012

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
7.3
Very good
Elaine from Hong Kong SAR, China
Couple
Stayed 1 night in August 2013

1 of the best hotel in town away from hectic city”

Nice exclusive executive floor, quiet and far from crowd

Due to the fact the general standard hotel in Kathmandu is really low, Hyatt Regency is already being considered very classy though it's nothing compare with hotels in other countries. It show its age especially the bathroom in the spa. Hotel should really invest in renovation if budget allow. I was very surprise there is a Dettol handwash in the bathroom. It's just not a setting I expect from 5 star hotel. As for breakfast in Rox cafe, how could such rotted fruit serving customers? I am scare to have diarrhea after eaten! It is absolutely disappointing. Also staffs are not paying attention enough if the food are finished on the buffet bar. Rather say they are not all seem not understand English well than they are not friendly. But this hotel do give you an amazing getaway from the crazy chaotic downtown, like a lot happy hour on executive floor with free food and drink also nice view. Good pizza in italian restaurant!

Reviewed August 18, 2013

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests.Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
8.0
Excellent
Dawn from Singapore
Solo traveler
Stayed 1 night in December 2011

Great hotel near Boudhanath Stupa”

Very safe

My friends and I were only planning on staying one night at the Hyatt before flying to Pokhara, but the national strike on 19 December made us decide to stay in Kathmandu. The hotel has comfortable rooms, feels very safe, and is close to Boudhanath Stupa and airport. There's a fantastic supermarket across the road, and the Boudhanath Stupa is a 500m walk from the hotel. The downside would be the Agoda booking. I extended my stay via the Agoda website, and the Hyatt Concierge telephoned me at 9.30pm asking me to head down to their offices to print out the Agoda booking for them as their Reservations staff had left for the day. I asked if I could do this the next day, as I was thoroughly exhausted from a day's sightseeing, but they insisted I go downstairs and show them proof of my Agoda booking.

Reviewed January 02, 2012

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 28, 2019
Hyatt Regency Kathmandu
8.3
Excellent
Linda from Australia
Couple
Stayed 2 nights in May 2012

Great break from Kathmandu”

Pool, cleaniness, nicely furnished rooms and great spa

We booked 2 nights on recommendation from another traveller after 8 days trekking - it was nice to have a break from thinking, travelling etc. The pool and mojitos were great - the restaurants (both Cafe and Rox) were good but (not surprisingly) expensive compared to the rest of Nepal. Sometimes service was lacking so you need to be clear about what you prefer. We also stayed one night at Hotel de L'Annapurna for the same cost and Hyatt was 100 times better although the Indian restaurant at L'Annapurna was one of the best meals. We also stayed at Kathmandu Guest House for a fraction of the cost which has a lovely garden but no pool.

Reviewed May 22, 2012

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.3
Excellent
rana from Iceland
Couple
Stayed 1 night in April 2011

beautiful and peaceful hotel”

amazing swimming pool! great breakfast buffet, nice lobby and restaurant, happy hour lounge with free drinks/appetizers

this is kind of over price for kathmandu, but it is worth it if you can afford it. after wandering around the streets of kathmandu or after a long hike, it is great to come home to this hotel, with its nice lobby (with traditional music), a nice swim in its large pool, and nice appetizers in its 6th floor lounge. cons: you have to pay for every little extra service, expensive internet, expensive phone calls, its faraway location from downtown kathmandu (though, they have a drop-off shuttle service from the hotel on some hours), very expensive travel agent

Reviewed April 29, 2011

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Dear Guest, Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Please be assured that the condition of the physical product and service delivery to our guests is at the top of our list of priorities. We regretfully did not meet your expectations on this occasion and your experience was, unfortunately, not reflective of our own standards. We sincerely thank you for your invaluable feedback and we hope you will give us another opportunity in the future to demonstrate the service standards you have come to expect from Hyatt. Best Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
9.2
Exceptional
Sze from Singapore
Solo traveler
2 Twin Beds
Stayed 2 nights in June 2019

Exceptional”

The hotel was very clean when I entered and the air instantly felt fresh! The food served at the room service was delicious too! More importantly, it's just a 5 mins walk from the Bodhanath Stupa and about 15 mins drive to the International Airport (do bargain for the taxi fees before you board; should be less than 500 rupees but even that is expensive already)! I have previously stayed at Hyatt in 2011. I thought 8 years later, the hotel may be a bit run-down and I thought maybe it's not value for money anymore, but to my surprise, they kept the hotel in tip-top condition! And 2 things I have noticed were they don't use plastic bags to contain the rubbish, they just empty it everyday and 2) they use very good quality furniture and maintain them in good condition. So I thought it was very eco-friendly!

Reviewed June 25, 2019

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9.0
Exceptional
Jean-Brice from France
Couple
Stayed 5 nights in October 2011

great hotel - strong recommendation”

big rooms - quiet - nice staff

our stay at the hyatt was great. the hotel is very nice; staff was extremely nice, rooms was quite big and the bathroom very big. the hotel is a bit far away from the center but it is actually a good thing as the center is very noisy and polluted. the hotel provides free shuttle bus to the center (20mns) so it is very easy to reach. our only bad points would be that the cleaning staff and the plumbing was quite noisy, which was a bit annoying at night time or early morning. and that it is a disgrace than nowadays in such high standard hotel the internet was not free and so expansive (hour).

Reviewed November 09, 2011

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Dear Jean Brice, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.3
Exceptional
kuniko from Japan
Solo traveler
Stayed 5 nights in October 2010

safty and clean htel in kathmandu”

Safty,clean,good services

This is the first time to go to kathmandue for me. I worry about safty and health during stay there. so I chosen good hotel even though bit expensive. but I do not think wast money, because the hotel service is very nice. the staff booked me flight tickets as soon as I asked.I can go to butta's birth place whithen one day. It takes 8hous by bus.I really enjoy stay the hotel and kathmandu.next time I will stay cheeper hotel, but i would like to stay this hotel after arrivung and before depercher. thanks

Reviewed October 18, 2010

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Dear Guest, Thank you for taking time to review post your recent stay with us. We are delighted to note your liking of the services and facilities offered in the hotel and glad to have shared with fellow travel community. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.3
Exceptional
Kenneth from United States
Family with young children
Stayed 2 nights in April 2012

Great hotel”

Staff, location, amenities

this is a great hotel and a wonderful respite from the chaos that is kathmandu. the staff is very helpful and problem solved our issue of needing connecting rooms with our small children in a very professional way. the location is great for walking to the large stupa nearby and we ate dinner at two of the restaurants circling the stupa a couple of nights. would definitely stay here again.

Reviewed April 06, 2012

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Dear Kenneth, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.0
Exceptional
Sahaji from United States
Couple
Stayed 4 nights in July 2011

Wow.”

Beautiful decor, Outstanding food, Outstanding hospitality

unbelievable hotel. absolutely accommodating staff, outstanding food, beautiful grounds, and rooms cleaned twice daily. this is the only hotel option in nepal as far as i am concerned. not too interested in "roughing it", as kathmandu is rather hectic. a very welcome slice of serenity and opulence amid the chaos of downtown.

Reviewed July 17, 2011

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Dear Sahaji, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.7
Exceptional
MASAHIKO from Japan
Family with teens
Stayed 1 night in January 2013

Good location, satisfaction of all hotel service.”

best price and with the satisfaction of all service.

i am really satisfied with hyatt regency ktm hotel service. tatally grate this hotel.

Reviewed February 05, 2013

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Dear Masahiko, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
10.0
Exceptional
Imran from Bangladesh
Couple
Stayed 3 nights in January 2013

Lovely hotel and service with a smile.”

Location & Service

Hyatt is located in a very great location.View and the other facilities are great. The environment was so good. Food was also good. Caring staff.Room service was good. Warm reception . Everything that touch my heart. I always like to prefer to stay at Hyatt and I also suggest my relatives to stay at Hyatt.Thanks

Reviewed January 10, 2013

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Dear Imran, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
7.3
Very good
Pong from Thailand
Solo traveler
Stayed 1 night in April 2011

Good place to relax and refresh ”

Branding, standardize, clean

We've been there after 2 weeks trekking to Everest Base Camp. It's a good place to refresh and relax. We've got what we've paid for. Good branding hotel, standardized services, facilities and etc. The location is ok since it's very closed to one of the major attraction in Kathmandu. However, it's quite far away from the city center, Tamel. When we'd checked in, we've got some problem with delayed that never happened with me at any Hyatt Regencry. Maybe it's a busy day for them but the check-in staffs should handle the jobs more efficiently. Room is ok but the water running out of the sink and shower room too slow.

Reviewed April 23, 2011

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Dear Guest, Please accept our sincere apologies for the inconvenience caused during your stay. This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same. We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Please be assured that the condition of the physical product and service delivery to our guests is at the top of our list of priorities.We regretfully did not meet your expectations on this occasion and your experience was, unfortunately, not reflective of our own standards. We sincerely thank you for your invaluable feedback and we hope you will give us another opportunity in the future to demonstrate the service standards you have come to expect from Hyatt. Best Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
10.0
Exceptional
alvin from United States
Couple
Stayed 1 night in April 2016

Most luxurious hotel in the city”

Fantastic large grounds - away from the city's pollution; excellent service; excellent buffets; probably the most luxurious and comfortable place to stay in Kathmandu...at a very good price.

Reviewed April 17, 2016

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.8
Excellent
Alexander from United Kingdom
Couple
Stayed 2 nights in May 2017

Very good reliable hotel”

We were very happy with this hotel - the rooms, the food and the facilities were all good. It is a very good hotel and great for functions. We went for dinner at the Yak & Yeti and liked the food, but were not impressed by the hotel. So we were very happy to be in the Hyatt, but then we went to stay at the Dwarika :-)

Reviewed June 13, 2017

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
9.7
Exceptional
Janet from United Kingdom
Couple
Stayed 1 night in March 2008

Exceptionally Lovely Hotel”

The hotel - it's an old Palace. The casino.
None

The Hyatt is located close to the airport, which was the main reason for our choice as we had a dawn Everest flight the following morning. We spent the evening in the casino which was great fun and thoroughly enjoyed the stay. It was incredibly cheap (booked through agoda) for a 5* star hotel.

Reviewed September 09, 2009

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Dear Janet, Thank you for taking time to review post your recent stay with us. We are delighted to note your liking of the services and facilities offered in the hotel and glad to have shared with fellow travel community. It is encouraging for all of us to read such wonderful compliments and we shall share it with the team at the hotel. Kind Regards, Rajesh Ramdas General Manager

Responded May 27, 2019
Hyatt Regency Kathmandu
8.8
Excellent
YUNG from Hong Kong SAR, China
Couple
2 Twin Beds
Stayed 3 nights in January 2017

Comfortable 5-star hotel”

The hotel is clean and comfortable. It has the usual facilities of a 5-star hotel. It is not close to Thamel. You must take a taxi to get to any sights in Kathmandu, except Bodhnath which is within walking distance. The quality of the food at the restaurants is mediocre.

Reviewed February 06, 2017

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Dear Guest, Thank you for taking time to review our hotel and its services and appreciate the positive feedback shared. As a hotel we are glad to know we were able to extend a level of service and experience which met your expectation. Your feedback is truly encouraging to us as a team as we strive to provide for an authentic experience to all our guests.Please accept our sincere apologies for the food.This is certainly not the level of service we are known for and can fully understand your disappointment concerning the same.We have noted your inputs on areas of improvement listed and shall definitely look to review these moving forward and implement where possible immediately. Thank you once again and we look forward to the opportunity of welcoming you back soon in the not too distant future. Kind Regards, Rajesh Ramdas General Manager

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Hyatt Regency Kathmandu
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