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Grand Resort Jermuk
Grand Resort Jermuk
Grand Resort Jermuk
Grand Resort Jermuk
Grand Resort Jermuk
Grand Resort Jermuk
Grand Resort Jermuk

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9.2

Exceptional

806 reviews

806 reviews

Breakfast1
Housekeeping1
See map

9.6

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Jermuk Waterfall 1.9 km
Gndevank Monastery 11.7 km
Nakhchivan International Airport 75.7 km
Ganja International Airport 112.1 km
Zvartnots International Airport 114.8 km
Iğdır Airport 155.0 km
Shirak Airport 185.2 km
Qabala International Airport 203.4 km

Grand Resort Jermuk

7/5 Shahumyan Street, Jermuk, Jermuk, Armenia, 3701 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Jermuk part of Jermuk, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Pets allowed

Car park

Swimming pool [indoor]

Spa

Shuttle service

Complimentary WIFi in all rooms

Value for money9.5
Distance to city center0 km
Location rating9.6

Rooms available at Grand Resort Jermuk

King Suite
...
  • Room size: 64 m²/689 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 102 m²/1098 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard King
...
  • Room size: 37 m²/398 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Twin Room with Balcony
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 single beds or 1 sofa bed
Enter dates to see prices
King Room with Balcony
...
  • Room size: 37 m²/398 ft²
  • Lake view
  • 1 king bed or 1 sofa bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 105 m²/1130 ft²
  • Outdoor view
  • 2 sofa beds & 1 king bed
Enter dates to see prices
Standard Twin
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard
...
    Enter dates to see prices
    Suite with Living Room
    ...
      Enter dates to see prices
      Bed in dormitory STANDARD
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Grand Resort Jermuk have a hot tub?

        A hot tub is one of the facilities available at Grand Resort Jermuk.

        What time is check-in and check-out at Grand Resort Jermuk?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Grand Resort Jermuk?

        Grand Resort Jermuk is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 84 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Resort Jermuk also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Resort Jermuk has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Jermuk with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Grand Resort Jermuk?

        Wake up to a great buffet breakfast at Grand Resort Jermuk. Adults can enjoy breakfast offered with an additional charge of 5000 AMD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Grand Resort Jermuk?

        Grand Resort Jermuk features an on-site restaurant for your dining convenience.

        What is the smoking policy at Grand Resort Jermuk?

        Grand Resort Jermuk does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What are popular attractions near Grand Resort Jermuk?

        Grand Resort Jermuk is located in Jermuk area, which is famous for attractions such as Gndevank Monastery.

        What popular natural sightseeing spots are close to Grand Resort Jermuk?

        Grand Resort Jermuk is located in the Jermuk area, which is famous for natural sightseeing destinations such as Jermuk Waterfall.

        Show more questions
        See map

        Explore the neighborhood

        What people love about Grand Resort Jermuk

        • 10

          Exceptional

          "Great place to get away from non stop everyday routine."

          Tatiana

          |

          May 16, 2022

        • 10

          Exceptional
          Staff 

          "Great hotel - fantastic staff and facilities."

          Joanne

          |

          June 2, 2021

        • 9.6

          Exceptional

          "Very comfortable."

          Hasmik

          |

          June 1, 2020

        Overall rating:

        9.2

        Exceptional
        806 reviews
        Cleanliness
        9.5
        Facilities
        8.9
        Location
        9.6
        Read all reviews >
        More about Grand Resort Jermuk

        More about Grand Resort Jermuk

        Grand Resort Jermuk

        Take advantage of a wealth of unrivaled services and amenities at Grand Resort Jermuk. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jermuk can be assisted with taxi and shuttle services available.
        Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Grand Resort Jermuk.
        In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
        Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Grand Resort Jermuk offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
        You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at Grand Resort Jermuk, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
        Throughout the day, you can enjoy the activities offered at Grand Resort Jermuk. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at Grand Resort Jermuk ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
        Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


        Reasons to stay here

        This hotel's facilities score higher than 95% of accommodations in the city.
        Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
        This accommodation beats more than 95% of competition in the city on room comfort.

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        Amenities and facilities
        Excellent
        Facilities

        8.9

        Languages spoken

        • English
        • Russian

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Billiards
        • Exercise area
        • Game room
        • Garden
        • Hot tub
        • Massage
        • Sauna
        • Spa
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Table tennis
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Bar
        • Breakfast [free]
        • Kitchen
        • Restaurants
        • Room service

        Services and conveniences

        • Air conditioning in public area
        • Cash withdrawal
        • Chapel
        • Concierge
        • Contactless check-in/out
        • Daily cleaning
        • Disabled facilities
        • Doorman
        • Elevator
        • Food delivery
        • Gift/souvenir shop
        • Hair salon
        • Heating in public area
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Shrine
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Babysitting service
        • Family room
        • Kids club
        • Playground
        • Swimming pool [kids]

        Access

        • Cat-friendly
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in/out [private]
        • Check-in [24-hour]
        • Dog-friendly
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms

        Getting around

        • Car park [free of charge]
        • Car park [on-site]
        • Shuttle service
        • Taxi service
        • Transport to airport

        Available in all rooms

        • A/C
        • Alarm clock
        • Bathrobes
        • Blackout curtains
        • Carpeting
        • Cleaning products
        • Clothes rack
        • Complimentary coffee (instant)
        • Complimentary drinking water
        • Desk
        • Extra long bed
        • Fire extinguisher
        • Free tea
        • Hair dryer
        • Heating
        • High floor
        • iPod docking station
        • Iron and ironing board
        • Laptop safe box
        • Laptop workspace
        • Linens
        • Lock box in room
        • Mirror
        • Pets allowed in room
        • Phone
        • Refrigerator
        • Seating area
        • Shower
        • Slippers
        • Smoking allowed
        • Sofa
        • Soundproofing
        • Towels
        • TV [flat screen]
        • Wake up call
        Food and dining
        Breakfast options
        • Full English/Irish
        • Buffet
        Location
        7/5 Shahumyan Street, Jermuk, Jermuk, Armenia, 3701
        Exceptional
        Location

        9.6

        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out from12:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee84 USD
        • Distance from city center0 km
        • Travel time to airport (minutes)180

        Extras

        • Breakfast charge (unless included in room price)5000 AMD

        The property

        • Number of bars/lounges1
        • Number of floors7
        • Number of restaurants1
        • Number of rooms 92
        • Year property opened2015
        • Most recent renovation2015

        Reviews of Grand Resort Jermuk from real guests

        Provided by verified guests of Agoda
        9.2
        /
        10
        Exceptional
        Cleanliness9.5
        Facilities8.9
        Location9.6
        Service9.5
        Value for money9.5
        High score for Jermuk
        Rating
        9+ Exceptional (9)
        8-9 Excellent (2)
        7-8 Very Good (0)
        6-7 Good (0)
        <6 Below Expectation (1)
        Time of the year
        Mar - May (3)
        Jun - Aug (0)
        Sep - Nov (6)
        Dec - Feb (3)
        All guests (23)
        All room types
        All languages
        Showing 12 verified guest comments
        10.0
        Exceptional
        Tatiana from United States
        Couple
        Standard King
        Stayed 1 night in January 2022

        Great place”

        Great place to get away from non stop everyday routine.

        Reviewed May 16, 2022

        See room deals

        10.0
        Exceptional
        Joanne from Armenia
        Couple
        King Room with Balcony
        Stayed 1 night in May 2021

        Totally Relaxing”

        Great hotel - fantastic staff and facilities. Only thing was the limited menu options but all in all a perfect location and experience. Would return.

        Reviewed June 02, 2021

        See room deals

        9.6
        Exceptional
        Hasmik from Armenia
        Family with teens
        Standard King
        Stayed 2 nights in May 2020

        Exceptional”

        I enjoyed my stay at this hotel. Lovely hotel. Very comfortable. The breakfast was excellent. The staff is very friendly, helpful, kind and polite, manager at reception (very young and professional guy) does his best to satisfy the guests needs. Thank you guys for the fantastic service! I'll be definetly be back :)

        Reviewed June 01, 2020

        See room deals

        Dear Hasmik, Thank you so much for your stay at the Grand Resort Jermuk. As a company that takes great pride in taking care of its guests, your opinion matters a great deal to us. We appreciate your opinion and look forward to welcoming you again soon. Best Regards Gagik Gagik Stepanyan Front Desk Manager

        Responded July 14, 2020
        Grand Resort Jermuk
        4.0
        Artur from Armenia
        Family with young children
        Standard Twin
        Stayed 1 night in January 2020

        Acceptable”

        the staff is terible, very very bad staff, gave me very bad room, and not clear, which was in the back side of hotel looking to the parking. I was with my family and small baby, bat nubody support and try to solve the case. i think the reason is, that i bought the booking by agoda, so they didnt care me, very bad and not friendly staff

        Reviewed January 27, 2020

        See room deals

        Dear Artur, Let me thank you for you feedback! We are very sorry that your recent stay at our property was a disappointed one. We want to apologize for all the inconveniences you have experienced at our hotel. Sorry that you had to have such an experience. Best Regards Gagik Front Desk M.

        Responded July 14, 2020
        Grand Resort Jermuk
        9.2
        Exceptional
        Karen from Armenia
        Family with young children
        Standard Twin
        Stayed 1 night in January 2020

        Exceptional”

        Everything was excellent

        Reviewed January 11, 2020

        See room deals

        Dear Karen, Thank you so much for your stay at the Grand Resort Jermuk. As a company that takes great pride in taking care of its guests, your opinion matters a great deal to us. We appreciate your opinion and look forward to welcoming you again soon. Best Regards Gagik Stepanyan Front Desk Manager

        Responded January 19, 2020
        Grand Resort Jermuk
        8.8
        Excellent
        Marc from United States
        Solo traveler
        Standard King
        Stayed 1 night in October 2019

        I would love to recommend this hotel but ......”

        The staff are great, the rooms are clean and nice, the indoor pool and huge jacuzzi are wonderful BUT they allow smoking inside the hotel to include parts of the lobby. This is a spa/medical center. How is that even possible!!! I will not return unless they change that policy.

        Reviewed October 26, 2019

        See room deals

        Dear guest. Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for your feedback, we really appreciate your opinion, it is very important for us. We hope that we will have another chance to welcome you at our hotel.

        Responded November 11, 2019
        Grand Resort Jermuk
        10.0
        Exceptional
        Stefan from Switzerland
        Solo traveler
        Standard King
        Stayed 1 night in November 2019

        Wellness Hotel”

        Ich war zum zweiten mal im selben Monat im Grand Resort Jermuk. Und wieder überzeugten mich die Angestellten und das Hotel vollends. Ich war absolut zufrieden. Dieses mal nahm ich ein Zimmer mit Sicht auf die Rückseite. Auch dieses Zimmer gefiel mir super gut. Also ich kann das Grand Resort vorbehaltlos empfehlen!

        Reviewed November 04, 2019

        See room deals

        Dear Stefan, Thank you so much for your stay at the Grand Resort Jermuk. As a company that takes great pride in taking care of its guests, your opinion matters a great deal to us. We appreciate your opinion and look forward to welcoming you again soon. Best Regards Gagik Gagik Stepanyan Front Desk Manager

        Responded December 16, 2019
        Grand Resort Jermuk
        10.0
        Exceptional
        Stefan from Switzerland
        Solo traveler
        Standard King
        Stayed 1 night in October 2019

        Ehemaliges Hyatt Place Hotel”

        Das Grand Resort Jermuk wurde als Hyatt Place Hotel erbaut. Entsprechend vorhanden sind natürlich die Hyatt Place-Standards in der Hardware. Auch auch die Software, also das Personal, überzeugte mich. Sämtliche Angestellten waren freundlich, besonders die Front Desk Managerin möchte ich lobend hervorheben. Im Untergeschoss befindet sich ein Fitnesscenter (24 Stunden zugänglich), ein Swimming Pool, ein Whirlpool und eine Sauna (bis 23 Uhr). Das Frühstück war ok, überzeugte mich aber nicht. Es entsprach ebenfalls dem Hyatt Place Standard, was mir aber nicht gefällt, da standatisierte Massenware. Fazit: ich empfehle dieses Hotel auf jeden Fall.

        Reviewed November 01, 2019

        See room deals

        Dear guest , Warm greetings from Grand Resort Jermuk. We hope you had a safe trip back home. Thank you for feedback, we really appreciate your opinion. We will try to improve our service to make your next stay more comfortable. Hope to see you soon. Best regards. Gagik Gagik Stepanyan Front Desk Manager

        Responded December 16, 2019
        Grand Resort Jermuk
        10.0
        Exceptional
        Khovailo from Russia
        Couple
        Standard King
        Stayed 1 night in April 2021

        Exceptional”

        Хороший отель, классный персонал, отличный завтрак!

        Reviewed April 26, 2021

        See room deals

        10.0
        Exceptional
        Larysa from Belarus
        Group
        Standard Twin
        Stayed 2 nights in November 2019

        Отличный отель”

        Замечательное месторасположение. В двух шагах от отеля галерея минеральной воды. Удобные номера со всем необходимым - тапочки, халаты, гель, шампунь, утюг с гладильной доской и проч. Вкусные завтраки. Сауна, бассейн и джакузи, а также настольный теннис и бильярд способствовали комфортному пребыванию в отеле. В спа-центре принимали минеральные ванны - все на высоком уровне. Рекомендуем.

        Reviewed November 24, 2019

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        Уважаемый гость. Приветствуем Вас из гостиницы Грант Резорт Джермук. Спасибо большое что нашли время прокоментировать наш отель, ваше мнение очень важно для нас. Надеемся увидеть вас в нашем отеле в ближайшее время. С уважением, Гагик Gagik Stepanyan Front Desk Manager

        Responded December 16, 2019
        Grand Resort Jermuk
        10.0
        Exceptional
        Viktor from Russia
        Family with young children
        Standard Twin
        Stayed 1 night in October 2019

        Отличный отель”

        Отдыхали в данном отеле дважды за неделю в конце октября, так как использовали в качестве перевалочного пункта в путешествии по Армении. Путешествовали семьей с двумя детьми. Всем очень понравился данный отель. Чистый и уютный номер, отзывчивый персонал, очень хороший бассейн. Вкусный завтрак и ужин.

        Reviewed November 04, 2019

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        Виктор Уважаемый Виктор. Приветствуем Вас из гостиницы Грант Резорт Джермук. Спасибо большое что нашли время прокоментировать наш отель, ваше мнение очень важно для нас. Надеемся увидеть вас в нашем отеле в ближайшее время. С уважением, Гагик Gagik Stepanyan Front Desk Manager

        Responded December 16, 2019
        Grand Resort Jermuk
        8.4
        Excellent
        Khabarova from Russia
        Solo traveler
        Standard King
        Stayed 1 night in November 2019

        Приятно, но цена завышена”

        Из плохого: поспать дольше 8 утра не получится - двери в номере без шумоизоляции. Крики детей, вопли родителей и прочее будили каждое утро. Сауна очень сухая, не интересно. Фитнес центр - несколько тренажеров. Зонтиков не хватает на всех гостей. Цена на стирку невероятная. И это самый дорогой отель Джермука.

        Reviewed November 04, 2019

        See room deals

        Уважаемый гость. Приветствуем Вас из гостиницы Грант Резорт Джермук. Спасибо большое что нашли время прокоментировать наш отель, ваше мнение очень важно для нас. Надеемся увидеть вас в нашем отеле в ближайшее время. С уважением, Гагик Gagik Stepanyan Front Desk Manager

        Responded December 16, 2019
        Grand Resort Jermuk
        This is a popular property. Don't miss out!

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