Hotel Sunroute Niigata

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-11-25,Higashi-odori,Chuo-ku, Niigata Station, Niigata, Japan, 950-0087

Highlights

Front desk [24-hour]

Inside city center

We had a great 5-night stay at Hotel Sunroute.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

340 meters to public transportation

340 meters to public transportation - Niigata Highway Bus Terminal is within 340 meters

670 meters to Imayo Tsukasa Sake Brewery

670 meters to Imayo Tsukasa Sake Brewery

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Massage

Luggage storage

Breakfast

Business center

Laundry

About us

Discover Hotel Sunroute Niigata, a modern oasis minutes from Niigata Station, perfect for two travelers. Enjoy spacious rooms with essential amenities, including washing machines and a lobby microwave. Its cozy dining space and prime location are ideal for exploring local attractions or business trips. Nestled in the heart of Niigata, the hotel offers easy access to historic sites, lively markets, and peaceful riverside parks. Amenities include air conditioning, a refrigerator, and stunning city views from select rooms. Guests enjoy daily housekeeping and can relax with a massage after dining at the on-site restaurant. CoCoLo Niigata is just 704 meters away, and the cultural experience of Niigata Matsuri is only 196 meters from the hotel, making it a perfect base to explore the city's unique charm. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

14 travelers have booked today.

Service 8.3
Value for money 8.3
Cleanliness 8.2
Location 8.2

Based on 4,094 verified reviews

Service

8.3

Value for money

8.3

Cleanliness

8.2

Location

8.2

Room comfort and qua...

8.1

Facilities

7.8

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Nearest transportation options

Niigata Highway Bus Terminal is within 0.34 km

Niigata Train Station is within 0.38 km

See map

8.2Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 129 places in walking distance!

Walkable places
Kodama Drug Store Niigata Ekimae
270 m
Matsumoto Kiyoshi Drug Store
320 m
Niigata Mieihinkan Shop
340 m
CoCoLo Niigata
340 m
Bic Camera Store
350 m
Popular landmarks
Imayo Tsukasa Sake Brewery
670 m
Niigata Nippo Media Ship
780 m
Bandai Bridge
940 m
Pia Bandai
960 m
Befco Bakauke Observatory Room
1.2 km
Closest landmarks
PARKING SPACE
120 m
Japan Post Bank Niigata Branch
210 m
Hokuetsu Bank Niigata Ekimae Branch
360 m
Bandaiguchi Tourist Information Center
370 m
Jiyu Kukan Internet Café Ekimae
410 m

Good to know

Value for money8.3
Distance to city center0.4 Km
Location rating8.2
Nearest airportNiigata Airport (KIJ)
Distance to airport6.0 km

Rooms available at Hotel Sunroute Niigata

Excellent
Room comfort & quality

8.1

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Based on 3343 reviews from verified travelers

Comfort Single- Smoking
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  • Room size: 17 m²/183 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Comfort Single Non-Smoking
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  • Room size: 17 m²/183 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Single Room - Non-Smoking
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  • Room size: 16 m²/172 ft²
  • 1 semi double bed
  • 1 semi double bed
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Standard - Smoking
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  • Room size: 24 m²/258 ft²
  • 2 single beds
  • 2 single beds
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Semi-Double Non-Smoking
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  • Room size: 17 m²/183 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Single Room - Smoking
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  • Room size: 16 m²/172 ft²
  • 1 semi double bed
  • 1 semi double bed
Enter dates to see prices
Deluxe Twin Non Smoking
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  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Semi-Double Smoking
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  • Room size: 17 m²/183 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Standard Twin Room - Non-Smoking
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  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Smoking
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  • Room size: 25 m²/269 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Yes! Hotel Sunroute Niigata provides laundry service at your fingertips and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Hotel Sunroute Niigata has a total of 14 floors.

Hotel Sunroute Niigata has a total of 231 rooms.

Verified past guests that have stayed at Hotel Sunroute Niigata had an average nightly stay of 1 night at this property.

Hotel Sunroute Niigata's most popular month where verified visitors have stayed the most is in August.

Hotel Sunroute Niigata supports up to 6, with payment card options such as MasterCard, American Express, and Visa.

Verified guests that stayed at Hotel Sunroute Niigata have given this property a rating of 8.277 for its excellent service as the primary highlight for their stay.

Past solo travelers that have stayed at this property have given Hotel Sunroute Niigata an average rating of 8.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Hotel Sunroute Niigata an average rating of 8.0. You can look up on more detailed customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Hotel Sunroute Niigata an average rating of 7.6. You can look up more comprehensive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

More about Hotel Sunroute Niigata

More about Hotel Sunroute Niigata

Experience Comfort and Convenience at Hotel Sunroute Niigata

Welcome to Hotel Sunroute Niigata, a 3-star hotel nestled in the heart of Niigata, Japan. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. Step into the modern and stylish lobby of Hotel Sunroute Niigata and be greeted by the friendly and attentive staff. Built in 1992, this well-established hotel boasts 231 tastefully decorated rooms, ensuring a relaxing and enjoyable stay for every guest. Check-in at Hotel Sunroute Niigata begins at 03:00 PM, allowing you ample time to settle in and unwind. The check-out time is until 11:00 AM, giving you a leisurely morning to enjoy a delicious breakfast or explore the nearby attractions. Conveniently located just 0.4 km from the city center, Hotel Sunroute Niigata offers easy access to popular landmarks, shopping districts, and entertainment venues. Whether you're visiting for business or pleasure, you'll find yourself just moments away from everything Niigata has to offer. Please note that Hotel Sunroute Niigata has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. We recommend contacting the hotel directly for more information on their child policy. With its comfortable rooms, convenient location, and attentive service, Hotel Sunroute Niigata is the perfect choice for your next stay in Niigata, Japan. Experience true comfort and convenience at this well-established hotel.

Convenience at Your Fingertips: Hotel Sunroute Niigata's Top-Notch Facilities

Hotel Sunroute Niigata goes above and beyond to ensure a convenient and hassle-free stay for all guests. With a wide range of top-notch facilities, this hotel is designed to cater to every traveler's needs. For those who like to travel light, Hotel Sunroute Niigata offers a laundry service and a laundromat, making it easy to keep your clothes fresh and clean throughout your stay. Additionally, the hotel provides luggage storage, allowing you to explore the city without the burden of carrying your bags. Safety is a top priority at Hotel Sunroute Niigata. The hotel offers safety deposit boxes, ensuring that your valuables are securely stored during your stay. Furthermore, the designated smoking area provides a comfortable space for smokers to enjoy their cigarettes without disturbing non-smoking guests. Stay connected with the world during your stay with the hotel's complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly. To cater to the needs of busy travelers, Hotel Sunroute Niigata offers convenient services such as dry cleaning and daily housekeeping. This allows you to focus on enjoying your trip, knowing that your clothes are taken care of and your room is kept tidy. For those in need of refreshments, the hotel features a vending machine where you can grab a quick snack or beverage without having to leave the premises. With its array of convenience facilities, Hotel Sunroute Niigata ensures that every guest enjoys a comfortable and stress-free stay. Book your stay now and experience the convenience firsthand!

Convenient Taxi Services for Seamless Travel at Hotel Sunroute Niigata

Hotel Sunroute Niigata offers guests the convenience of reliable and efficient taxi services, ensuring smooth transportation throughout your stay. Whether you're heading to local attractions, business meetings, or the airport, the hotel can arrange taxis promptly to meet your schedule. This service provides a hassle-free way to explore Niigata and its surroundings without the stress of public transportation schedules.

Comfort and Convenience at Hotel Sunroute Niigata

Experience a stay like no other at Hotel Sunroute Niigata, where every detail has been carefully curated to ensure your utmost comfort and convenience. Our rooms are equipped with a range of modern amenities, including air conditioning to keep you cool and comfortable throughout your stay. Slip into one of our plush bathrobes and unwind after a long day of exploring the vibrant city of Niigata. For your entertainment needs, we offer in-house movies that you can enjoy from the comfort of your room. Stay connected with the world using our high-quality hair dryer and television with satellite/cable TV channels. Keep your snacks and beverages cool with the refrigerator provided in each room. We also provide essential toiletries, so you can pack light and make the most of your stay. To ensure a restful night's sleep, our rooms are equipped with blackout curtains that block out any unwanted light. Whether you are visiting Niigata for business or pleasure, our room facilities at Hotel Sunroute Niigata are designed to exceed your expectations and provide a truly memorable stay.

Indulge in Exquisite Dining at Hotel Sunroute Niigata

At Hotel Sunroute Niigata, guests can experience a culinary journey like no other. The hotel boasts a top-notch restaurant that offers a delightful array of Japanese and international cuisines. Whether you're craving traditional Japanese dishes or international favorites, the talented chefs at the restaurant will surely satisfy your taste buds. With its elegant ambiance and attentive staff, dining at Hotel Sunroute Niigata is a truly memorable experience. Start your day off right with the hotel's daily housekeeping and breakfast buffet. Wake up to the tantalizing aroma of freshly brewed coffee and a wide selection of delicious breakfast options. From fluffy pancakes and crispy bacon to healthy fruits and cereals, the breakfast buffet caters to all preferences. Indulge in a hearty meal before exploring the vibrant city of Niigata, knowing that you have fueled up for the day ahead.

Comfort and Convenience at Hotel Sunroute Niigata

Hotel Sunroute Niigata in Niigata, Japan offers a wide range of room options to suit every traveler's needs. From cozy single rooms to spacious twin rooms, there is something for everyone at this hotel. The Comfort Double Non-Smoking and Comfort Double Room - Smoking are perfect for couples or solo travelers looking for a comfortable and relaxing stay. These rooms feature a generous 18 square meters of space and are equipped with a plush double bed. For those who prefer a single bed, the Comfort Single Non-Smoking and Comfort Single - Smoking rooms are ideal choices. These rooms offer 17 square meters of space and are designed for ultimate comfort. Booking your stay at Hotel Sunroute Niigata through Agoda ensures that you get the best prices and a hassle-free experience. Agoda offers competitive rates for all room types at Hotel Sunroute Niigata, allowing you to enjoy your stay without breaking the bank. With Agoda's user-friendly interface, you can easily browse and select your preferred room type, making the booking process quick and convenient. By booking through Agoda, you can rest assured that you are getting the best value for your money and can focus on enjoying your stay at Hotel Sunroute Niigata.

Exploring Niigata Station: The Gateway to Adventure

Niigata Station serves as a bustling hub and the heart of the city, offering visitors a seamless blend of modern convenience and traditional charm. This impressive transportation hub is not only a gateway to the beautiful Niigata Prefecture but also a vibrant area filled with shops, restaurants, and cultural experiences. As you step out of the station, you are greeted by the striking architecture that reflects the city's rich history and innovative spirit, making it a perfect starting point for your exploration. Surrounding Niigata Station, you will find a plethora of attractions that capture the essence of this coastal city. Just a short walk away, the scenic Bandai Bridge spans the Shinano River, providing picturesque views and a serene atmosphere ideal for leisurely strolls. Additionally, the nearby Niigata City Art Museum showcases a diverse collection of contemporary and traditional art, while the bustling shopping district invites you to indulge in local delicacies and unique souvenirs. Whether you are savoring fresh seafood at a nearby restaurant or enjoying the vibrant nightlife, Niigata Station is the perfect launchpad for a memorable adventure in this enchanting region.

Traveling from Niigata Airport to Hotel Sunroute Niigata

Reaching Hotel Sunroute Niigata from Niigata Airport is a seamless experience, ensuring you can settle into your accommodation with ease. The distance between the airport and the hotel is approximately 20 kilometers, and the most convenient way to make the journey is by taking the Airport Limousine Bus. This comfortable service operates regularly, whisking you directly to Niigata Station, which is just a short walk from the hotel. The bus ride takes about 30 to 40 minutes, allowing you to enjoy the scenic views of the surrounding landscapes as you travel. Once you arrive at Niigata Station, you’ll find yourself in the heart of the city, with Hotel Sunroute Niigata conveniently located nearby. Simply exit the station and follow the signs leading to the East Exit. The hotel is only a 5-minute stroll away, making it easy to drop off your luggage and begin exploring the vibrant surroundings. With its prime location and excellent transport links, Hotel Sunroute Niigata serves as the perfect base for your adventures in this charming coastal city.

Explore the Vibrant Landmarks near Hotel Sunroute Niigata

Hotel Sunroute Niigata offers a prime location in the heart of Niigata, Japan, surrounded by an array of exciting landmarks and attractions. Just a short stroll away from the hotel, you'll find the iconic Bandai Bridge, a symbol of the city, offering stunning views of the Shinano River and the vibrant cityscape. For panoramic vistas, head to the Befco Bakauke Observatory Room, where you can soak in breathtaking views of Niigata's skyline and beyond. Culture enthusiasts will delight in a visit to Pia Bandai, a cultural complex housing a theater, art gallery, and exhibition space, showcasing the city's artistic side. Toki Messe, another must-visit attraction, is a modern convention center that hosts various events and exhibitions throughout the year. For a unique marine experience, make your way to Marinepia Nihonkai, an aquarium featuring a diverse range of marine life, including dolphins, penguins, and seals. If you're seeking a spiritual escape, a visit to Hakusan Shrine is highly recommended. This serene Shinto shrine is nestled amidst lush greenery and offers a tranquil atmosphere for reflection and prayer. For those interested in the local sake culture, a trip to Imayo Tsukasa Sake Brewery is a must. Learn about the traditional sake-making process and savor the rich flavors of Niigata's renowned sake. Sports enthusiasts will be thrilled to discover that Hotel Sunroute Niigata is within close proximity to the Big Swan Stadium, home to the Albirex Niigata soccer team. Catch an exciting match and cheer alongside passionate fans. To delve into the region's culinary heritage, a visit to the Niigata Rice Cracker Museum is a must. Learn about the history and craftsmanship behind Niigata's famous rice crackers and even try your hand at making your own. With its central location and proximity to these captivating landmarks and attractions, Hotel Sunroute Niigata is the perfect base for exploring the vibrant city of Niigata and immersing yourself in its rich culture and natural beauty.

Convenient Public Transport Stations near Hotel Sunroute Niigata

Located in the heart of Niigata, Japan, Hotel Sunroute Niigata offers easy access to a range of public transport stations. Just a short distance away, guests will find themselves within reach of several convenient options for exploring the city and its surroundings. For those arriving by train, Niitsu Station is a mere 10-minute walk from the hotel. This well-connected station provides access to multiple train lines, making it a breeze to navigate through Niigata and beyond. Additionally, the Ogikawa Station is also nearby, offering further convenience for guests looking to explore the area. Travelers looking to venture further afield can take advantage of the Niigata Highway Bus Terminal, which is conveniently located near the hotel. From here, guests can catch buses to various destinations, including neighboring cities and popular tourist attractions. Whether you're planning a day trip or a longer excursion, this bus terminal provides a hassle-free way to explore the region. With its strategic location and proximity to multiple public transport stations, Hotel Sunroute Niigata is an excellent choice for travelers looking to explore Niigata and beyond. Whether you prefer trains or buses, you'll find convenient options just steps away from the hotel, ensuring a seamless and enjoyable travel experience.

A Culinary Adventure Awaits

Hotel Sunroute Niigata is surrounded by a variety of enticing dining options that will satisfy every palate. For those craving local flavors, Bandai Soba & Curry Standing Eatery and Suzaka Soba Niigata Station are must-visit establishments. Indulge in delicious soba noodles or savor the rich flavors of traditional Japanese curry. Seafood lovers will delight in the fresh catches at Benkei Pier Bandai and Ikanosumi Niigata Ekimae. For a taste of crispy and tender tonkatsu, head to Tonkatsu Taro, while Kushikatsu Tanaka Niigata eki mae offers a delightful selection of skewered and deep-fried treats. Ramen enthusiasts can satisfy their cravings at Ramen Jiro Niigata shop, known for its hearty and flavorful bowls. Kojimaya Sohonten Kameda Inter and Ishiguro are great options for those seeking a more upscale dining experience. Finally, Nora Cucina Niigata Abumi serves up delicious Italian cuisine, perfect for those looking for a change of pace. With such a diverse range of dining options just steps away from the hotel, guests at Hotel Sunroute Niigata are in for a true culinary adventure.

Shop 'til You Drop at Hotel Sunroute Niigata's Surrounding Shopping Landmarks

Hotel Sunroute Niigata is conveniently located near a variety of shopping landmarks, making it the perfect destination for avid shoppers. Just a short distance away, you'll find Lovela Bandai Shopping Mall, offering a wide range of trendy fashion boutiques and stylish cafes. For those looking for high-end brands and luxury shopping, Niigata Alta Shop is a must-visit. If you're a fan of manga and anime, don't miss Mizushima Shinji Manga Street, where you can immerse yourself in the vibrant world of Japanese pop culture. DeKKY 401 Shopping Mall is another popular spot, known for its unique and quirky shops. Additionally, you can explore the local markets such as Honchoshimo Market, where you can find fresh produce and local delicacies. Matsumoto Kiyoshi Drug Store and Kodama Drug Store Niigata Ekimae are also nearby, perfect for picking up any essentials or souvenirs. Whether you're in search of the latest fashion trends, unique souvenirs, or local delights, Hotel Sunroute Niigata's surrounding shopping landmarks have something for everyone.

Affordable Luxury at Hotel Sunroute Niigata

Experience the perfect blend of comfort, convenience, and affordability at Hotel Sunroute Niigata. With an average room price of just $67, this charming hotel offers exceptional value for money, making it an ideal choice for budget-conscious travelers. Compared to the average price of a hotel room in Niigata, which stands at $89, Hotel Sunroute Niigata is a fantastic option for those looking to save without compromising on quality. You can enjoy all the modern amenities and comforts you would expect from a higher-priced hotel, at a fraction of the cost. Whether you are visiting Niigata for business or leisure, Hotel Sunroute Niigata provides a welcoming and comfortable retreat that won't break the bank. Book your stay today and discover the perfect combination of affordability and luxury in the heart of Niigata.

Friendly Staff, Clean and Comfortable Rooms, Great Central Location

Hotel Sunroute Niigata has received numerous positive reviews from satisfied customers. One recurring theme is the friendliness of the staff, who go above and beyond to ensure a pleasant stay. Guests have praised the hotel for its clean and comfortable rooms, which are meticulously maintained. The central location of the hotel is also highly regarded, as it is conveniently located near the train station. The spacious rooms have been a highlight for many guests, with some even mentioning that they are the largest they have experienced in Japan. The hotel amenities provided in the rooms are also complete and well-appointed. From the moment guests arrive, they are greeted with a pleasant surprise - the hotel's interior is beautifully designed, highly maintained, and exudes a cozy atmosphere. All these positive aspects, coupled with the reasonable price, make Hotel Sunroute Niigata the perfect choice for anyone visiting Niigata.

A Delightful Stay at Hotel Sunroute Niigata

Hotel Sunroute Niigata in Niigata, Japan has been receiving rave reviews from its satisfied guests. With an overall rating of 7.9, this hotel offers excellent value for money, making it a popular choice among travelers. The hotel's facilities, although rated 7.5, provide everything guests need for a comfortable and enjoyable stay. From well-appointed rooms to convenient amenities, Hotel Sunroute Niigata ensures that guests have a pleasant experience during their visit. One aspect that stands out in the reviews is the hotel's cleanliness, with a rating of 8.0. Guests appreciate the attention to detail and the immaculate condition of the rooms and common areas. This commitment to cleanliness creates a welcoming and hygienic environment for guests to relax in. Additionally, the hotel's location, rated 8.1, is another highlight. Situated in the heart of Niigata, guests have easy access to popular attractions, shopping areas, and transportation options, making it convenient for both leisure and business travelers. The comfort of the rooms also receives high praise, with a rating of 8.2. Guests appreciate the cozy atmosphere and the well-designed spaces that provide a peaceful retreat after a day of exploring the city. Furthermore, the staff performance, rated 8.1, has been consistently described as friendly and helpful. The dedicated hotel staff go above and beyond to ensure that guests feel welcomed and have a memorable stay. With such positive customer ratings, Hotel Sunroute Niigata is an excellent choice for travelers seeking a delightful and comfortable stay in Niigata, Japan.

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Amenities and facilities

Very good7.8

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Taxi service

Food and dining

Restaurants on site
リストランテ ポルトファーロ
  • Cuisine: European, Italian, Japanese
  • Menu: A-la-carte

Location

1-11-25,Higashi-odori,Chuo-ku, Niigata Station, Niigata, Japan, 950-0087

Excellent8.2

Location

Airports
  • Niigata Airport (KIJ)
    6.0 km
  • Shonai Airport (SYO)
    118.4 km
Public transportation
  • Niigata Highway Bus Terminal
    340 m
  • Niigata Train Station
    380 m
Hospital or clinic
  • Drug Tops
    1.4 km
Shopping
  • CoCoLo Niigata
    340 m
Convenience store
  • 7 Eleven
    2.5 km
Cash withdrawal
  • ATM
    210 m

What's nearby

Popular landmarks
  • Imayo Tsukasa Sake Brewery
    670 m
  • Niigata Nippo Media Ship
    780 m
  • Bandai Bridge
    940 m
  • Pia Bandai
    960 m
  • Befco Bakauke Observatory Room
    1.2 km
  • Toki Messe
    1.4 km
  • Hakusan Shrine
    2.3 km
  • Marinepia Nihonkai
    3.3 km
  • Big Swan Stadium
    3.6 km
  • Niigtata Rice Cracker Museum
    8.9 km
Nearby landmarks
  • PARKING SPACE
    120 m
  • Japan Post Bank Niigata Branch
    210 m
  • Kodama Drug Store Niigata Ekimae
    270 m
  • Matsumoto Kiyoshi Drug Store
    320 m
  • Niigata Highway Bus Terminal
    340 m
  • Niigata Mieihinkan Shop
    340 m
  • CoCoLo Niigata
    340 m
  • Bic Camera Store
    350 m
  • Hokuetsu Bank Niigata Ekimae Branch
    360 m
  • Bandaiguchi Tourist Information Center
    370 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please enter the full name exactly as it appears on your passport when you book the hotel. Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • Parking is available at an additional charge. Guests are required to contact the property after receiving booking confirmation.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-in until23:59
Getting around
  • Distance from city center0.4 Km
  • Travel time to airport (minutes)38
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)1800 JPY
The property
  • Year property opened1992
  • Number of floors14
  • Room voltage100
  • Number of rooms 231
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges0

Reviews of Hotel Sunroute Niigata from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 9.2
  • 6.0
  • 10
  • 8.0
  • 8.8
  • 10
  • 9.6
  • 10
  • 8.4

Most recent

  • Service score 8.3 out of 10 and is a high score in Niigata
    Service8.3
  • Value for money score 8.3 out of 10 and is a high score in Niigata
    Value for money8.3
  • Cleanliness score 8.2 out of 10 and is a high score in Niigata
    Cleanliness8.2
  • Location score 8.2 out of 10 and is a high score in Niigata
    Location8.2
  • Room comfort and quality score 8.1 out of 10 and is a high score in Niigata
    Room comfort and quality8.1
  • Facilities score 7.8 out of 10
    Facilities7.8
High score for Niigata

Rating

9+ Exceptional (393)
8-9 Excellent (225)
7-8 Very Good (293)
6-7 Good (106)
<6 Below Expectation (123)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 1,140 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Tatsuo from Japan
    Solo traveler
    Comfort Single Non-Smoking
    Stayed 3 nights in July 2025

    “A hotel where you can stay comfortably.”

    It takes about 10 minutes to walk from the station. There are three convenience stores nearby. The lobby is relatively spacious with many chairs. There is a coin laundry at the back where you can wait for your laundry to finish. Free coffee is provided from a vending machine. Guests are allowed to take items like pajamas and toothbrushes to their rooms as needed. Employees do not need to enter for cleaning, and items like pajama trash can be put out in the morning. It seems that cleaning is done every three days at a minimum. The rooms are not small. There are plenty of outlets at the desk and vanity, making them convenient to use. In addition to the desk chairs, there is another table and chairs for that. Even with just that, there is enough space excluding pets. It was quiet both at night and during the day. The downside is that if you turn on the refrigerator, it can be noisy for sensitive people. The check-in time of 3 PM is strictly enforced, and there was a line for check-in for a while after 3 PM. Even during busy times, checking in took time. There were only two staff assigned to the front desk, so it was unavoidable, but there is room for improvement. Additionally, the voices of the front desk staff were somewhat loud, which caused customer private information to potentially leak to those around them, so I hope this can be improved.

    Reviewed July 24, 2025
    Auto-translated through generative A.I.

    このたびはホテルサンルート新潟をご利用頂き誠にありがとうございました。 快適にお過ごし頂けた様でスタッフ一同安心いたしました。 混雑しているお日にちはチェックイン開始時刻に混みあうこともあり、お客様をお待たせしてしまい申し訳ございませんでした。 またスタッフの対応につきましてお客様に不快な思いをさせてしまい重ねてお詫び申し上げます。 なるべくお客様をお待たせせず、快適にご利用頂ける様、今後の検討課題とさせて頂きます。 お忙しい中クチコミ投稿にお時間を頂戴しありがとうございました。

    Responded July 25, 2025
    Hotel Sunroute Niigata
  2. 8.8
    Excellent
    Benjamin from Singapore
    Solo traveler
    Standard Single Room - Non-Smoking
    Stayed 2 nights in September 2025

    “A little dated but still good”

    Location wasnt the most convenient as the nearest convenient store was a slight walk away as well as the train station. Its great that they have many washers and dryers for you to use at the lobby. The highlight for me was the fact that they provided face masks for free at the amenities table as well as bath salts. Also, although they provided room clothes to use, the sizing was pretty small even though it said it was free size, and I’m a Singapore size L. Overall, pretty comfortable stay, bathroom was pretty clean. Decor was a little dated but thats the least of my concerns.

    Reviewed October 02, 2025

    Thank you very much for choosing Hotel Sunroute Niigata. We sincerely apologize for any inconvenience caused regarding the size of the room wear. We have alternative sizes available at the front desk. Should you visit us again, please feel free to request a different size at the front desk. Your kind words regarding our amenities are truly encouraging. We sincerely look forward to welcoming you back.

    Responded October 04, 2025
    Hotel Sunroute Niigata
  3. 8.0
    Excellent
    MINAKO from Japan
    Family with teens
    Standard Twin Room - Non-Smoking
    Stayed 1 night in September 2025

    “It was kind.”

    We used this place for a family trip. When we arrived and came in front of the parking lot, someone came out right away to assist us. At the front desk, I asked for recommendations for restaurants where I could have fish for dinner, and they provided a map and multiple options to choose from. We went to one of them called "Ika no Sumi" and it was truly delicious, for which I am grateful. I also appreciated the coffee and tea service in the lobby. Everyone at the hotel was very kind, and I was able to stay comfortably. However, there were several long hairs on the vanity in the room, which was disappointing, so I rated cleanliness with three stars.

    Reviewed September 15, 2025
    Auto-translated through generative A.I.

    この度はホテルサンルート新潟をご利用いただき、誠にありがとうございました。 清掃の点検不足でお客様には不快な思いをさせてしまい大変申し訳ございませんでした。 今後このようなことがないよう今以上に気を引き締め、清掃に取り組んで参ります。 お褒めのお言葉も多数頂戴し、本当にありがとうございました。 また是非新潟にお越しの際はご利用くださいませ。 従業員一同、心よりお待ち申し上げております。

    Responded September 16, 2025
    Hotel Sunroute Niigata
  4. 9.6
    Exceptional
    MADOKA from Japan
    Business traveler
    Standard Single Room - Smoking
    Stayed 4 nights in October 2025

    “This is the third time.”

    I have posted before, but the staff at the parking reception are very polite and kind. They remember my name, and even though I only see them for a few minutes in the morning and evening, their kindness makes me stay for a week every time I come to Niigata. The room cleaning is also done beautifully by each person in charge, and I feel good returning to my room after work. The front desk staff are polite as well, but I was especially moved by the kindness of those who support from the sidelines. Thank you always. I will come again.

    Reviewed October 15, 2025
    Auto-translated through generative A.I.

    いつもホテルサンルート新潟をご利用いただき、誠にありがとうございます。 従業員への励みになる嬉しいお言葉を頂戴し、重ねてお礼申し上げます。 これからも従業員が一丸となり、お客様を笑顔にさせるホテルを作り上げて参ります。 この度はご多忙のところクチコミいただきありがとうございました。 今後ともご贔屓の程、宜しくお願いいたします。

    Responded October 16, 2025
    Hotel Sunroute Niigata
  5. 9.2
    Exceptional
    Miki from Singapore
    Couple
    Room Assigned on Arrival
    Stayed 1 night in August 2025

    “Friendly Staff and Great Location”

    The room was small, tidy, and clean. However, there was a slight smoke smell as I stayed in a smoking room for one night due to all non-smoking rooms being fully booked. The staff were friendly, and the location is convenient — near the station and easy to find.

    Reviewed August 13, 2025

    Thank you very much for using Hotel Sunroute Niigata. Please use us again when you come to Niigata. All of our employees are looking forward to seeing you.

    Responded August 15, 2025
    Hotel Sunroute Niigata
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