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6 travelers have booked today.

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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Riverside location by Bandai Bridge, within walking distance to Isetan...
Convenient location on river near historic bridge.

- River and Bandai Bridge views receive frequent praise, with specific m...
Room with nice view facing river.

- Breakfast buffet earns praise for being elaborate and high quality, wi...
The breakfast is a must to include in your reservation.

It’s a lovely place, and the staff are so professional.
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Bar
Family room
Luggage storage
Breakfast
6 travelers have booked today.
Based on 6,058 verified reviews
8.9
8.5
8.4
8.2
7.8
7.7
Nearest transportation options
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Niigata Highway Bus Terminal is within 1.03 km
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Niigata Train Station is within 1.28 km
Location rating score
There are 44 places in walking distance!
| Value for money | 8.5 |
| Distance to city center | 0.85km |
| Location rating | 8.2 |
| Nearest airport | Niigata Airport (KIJ) |
| Distance to airport | 6.5 km |
Based on 4104 reviews from verified travelers
Hotel Okura Niigata satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with body thermometer, temperature check for guests and staff, first aid kit, and staff trained in safety protocol for further safety measures and hygiene protocols.
The average travel time to get from Hotel Okura Niigata to the airport is 20 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.
While staying at Hotel Okura Niigata, start off your holiday break by discovering the nearest destinations that are within close proximity to the property which include Bandai Bridge, Futaba Food Center, and T-JOY Niigata Bandai Theater.
Hotel Okura Niigata was built in 1978.
Hotel Okura Niigata can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
Past couple travelers that have stayed at this property have given Hotel Okura Niigata an average rating of 8.2. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.
Verified families with older children that have stayed at this property have given Hotel Okura Niigata an average rating of 8.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Verified local travelers that have stayed at this property have given Hotel Okura Niigata an average rating of 8.6. You can look up on more specific customer reviews, and feedback for this property down in the review section.
Shopping options in Hotel Okura Niigata’s Hakusan neighborhood include CoCoLo Niigata.
The closest airport to Hotel Okura Niigata is Niigata Airport, 7.0 km away.
Prices drop the moment you sign in!

Experience Luxury and Convenience at Hotel Okura Niigata
Welcome to Hotel Okura Niigata, a 4.5-star hotel located in the heart of Niigata, Japan. With its prime location, luxurious amenities, and impeccable service, this hotel offers an unforgettable experience for both business and leisure travelers.
Step into our elegant lobby and be greeted by our friendly and professional staff, ready to assist you with any requests. With a total of 265 well-appointed rooms, you can choose from a variety of accommodation options that cater to your needs and preferences. Each room is tastefully decorated, combining modern comforts with traditional Japanese elements, creating a serene and inviting atmosphere.
Check-in time at Hotel Okura Niigata is from 02:00 PM, allowing you to settle in and start your stay at your own pace. If you're arriving by plane, you'll be pleased to know that the hotel is just a short 20-minute drive from the airport, ensuring a smooth and convenient journey. Additionally, the hotel's proximity to the city center, which is only 0.85km away, means you'll have easy access to Niigata's vibrant attractions, shopping districts, and dining options.
When it's time to bid farewell to this exquisite hotel, check-out is until 11:00 AM. Hotel Okura Niigata was built in 1978, showcasing a rich history and a commitment to providing exceptional hospitality for over four decades. Please note that while children are welcome at the hotel, there may be extra charges as this hotel does not allow children to stay free of charge. Our dedicated staff will be more than happy to assist you with any inquiries regarding the child policy.
Experience the perfect blend of luxury and convenience at Hotel Okura Niigata. Book your stay today and indulge in the finest accommodations, impeccable service, and a truly memorable stay in Niigata, Japan.
Unwind and Indulge at Hotel Okura Niigata's Entertainment Facilities
Hotel Okura Niigata offers a range of entertainment facilities to ensure a memorable and enjoyable stay for all guests. Whether you are looking to relax with a refreshing drink or indulge in a rejuvenating massage, this hotel has you covered.
The hotel's stylish bar provides the perfect setting to unwind after a long day of exploring Niigata. With its cozy ambiance and extensive drink menu, you can sip on your favorite cocktail or try a local specialty while enjoying panoramic views of the city. The bar also offers a selection of light snacks, making it an ideal spot for a casual gathering with friends or colleagues.
For those seeking ultimate relaxation, Hotel Okura Niigata offers a massage service that will leave you feeling refreshed and rejuvenated. Highly skilled therapists are available to provide a variety of treatments, including traditional Japanese massages and aromatherapy sessions. Indulge in a blissful experience that will melt away your stress and leave you feeling completely revitalized.
Whether you prefer to unwind with a drink at the bar or treat yourself to a soothing massage, Hotel Okura Niigata's entertainment facilities are designed to cater to your every need. Experience true relaxation and indulge in the finest amenities at this exceptional hotel in Niigata, Japan.
Convenience Facilities at Hotel Okura Niigata
When it comes to convenience, Hotel Okura Niigata excels in providing a range of facilities to ensure a hassle-free stay for its guests. The hotel offers a laundry service, allowing guests to have their clothes cleaned and pressed without leaving the premises. For added peace of mind, safety deposit boxes are available to store valuable belongings securely.
The attentive concierge team is always ready to assist with any inquiries or requests, ensuring a seamless experience throughout your stay. Additionally, for guests who prefer to smoke, there is a designated smoking area available.
Hotel Okura Niigata understands the importance of staying connected, which is why they provide free Wi-Fi in all rooms. Whether you're catching up on work emails or streaming your favorite shows, you can stay connected effortlessly.
To cater to the needs of travelers, the hotel offers luggage storage facilities, allowing guests to explore the city without the burden of carrying their bags. For a quick snack or refreshment, a vending machine is conveniently located on-site.
Lastly, the hotel's dedicated housekeeping team ensures that your room is cleaned and tidied daily, providing a comfortable and inviting space to relax after a day of exploring Niigata. With these convenience facilities, Hotel Okura Niigata aims to make your stay as enjoyable and stress-free as possible.
Convenient Transport Facilities at Hotel Okura Niigata
Hotel Okura Niigata offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving at the hotel, a taxi service is available to provide a comfortable and efficient transfer from the airport or train station. Whether you are a business traveler or a tourist exploring the city, this service ensures a smooth arrival and departure experience.
Additionally, Hotel Okura Niigata boasts an onsite car park, providing guests with the convenience of having their vehicles securely parked just steps away from the hotel entrance. The self-parking option allows guests to easily access their cars whenever needed, making it ideal for those who prefer the flexibility of having their own transportation during their stay.
Please note that car park charges are applied at Hotel Okura Niigata. This ensures the availability of parking spaces for all guests and helps maintain the efficiency of the parking facilities. The charges are reasonable and provide peace of mind to guests knowing that their vehicles are safely parked while they enjoy their stay at the hotel.
Modern Comfort and Convenience at Hotel Okura Niigata
Hotel Okura Niigata in Niigata, Japan, offers a range of exceptional room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with state-of-the-art air conditioning, allowing guests to adjust the temperature to their preference and enjoy a pleasant atmosphere throughout their stay.
To help guests look their best, every room at Hotel Okura Niigata features a hair dryer. Whether preparing for a business meeting or a night out exploring the city, guests can easily style their hair and maintain a polished appearance.
Entertainment options are also abundant with satellite/cable TV available in every room. Guests can unwind and catch up on their favorite shows or enjoy a movie night in the comfort of their own room.
Additionally, each room is equipped with a refrigerator, providing a convenient space for guests to store snacks, beverages, or any personal items that require refrigeration. With this amenity, guests can enjoy chilled drinks or keep perishable items fresh during their stay.
Hotel Okura Niigata's well-appointed rooms offer a combination of modern comforts and thoughtful amenities, ensuring a delightful stay for all guests.
Savor Culinary Delights at Hotel Okura Niigata's Dining Facilities
Indulge in a gastronomic journey at Hotel Okura Niigata, where a range of dining facilities await to satisfy your cravings. Start your day with a delightful breakfast buffet at the hotel's coffee shop, offering a wide selection of freshly baked pastries, cereals, fruits, and hot dishes. The cozy ambiance and friendly staff create the perfect setting for a leisurely morning meal.
For a memorable dining experience, head to the hotel's elegant restaurant, where expert chefs prepare a delectable menu inspired by both Japanese and international cuisines. From traditional sushi and sashimi to succulent steaks and seafood delicacies, every dish is crafted with the utmost care and attention to detail. The restaurant's sophisticated decor and panoramic views of the city skyline add an extra touch of elegance to your dining experience.
At Hotel Okura Niigata, you can rest assured that your dining needs will be well taken care of. With daily housekeeping ensuring cleanliness and hygiene, you can enjoy your meals with peace of mind, knowing that the highest standards of safety and sanitation are being upheld. Whether you're a food enthusiast or simply looking for a place to enjoy a delicious meal, Hotel Okura Niigata's dining facilities are sure to exceed your expectations.
Experience Comfort and Variety at Hotel Okura Niigata
Hotel Okura Niigata in Niigata, Japan, offers a wide range of room options to suit every traveler's needs. From the spacious Deluxe Double Room with a queen bed to the cozy Economy Single Room with a single bed, there is something for everyone. The rooms are thoughtfully designed and provide a comfortable and relaxing atmosphere for guests to unwind after a long day of exploring the city.
By booking your stay at Hotel Okura Niigata through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for all room types, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available rooms, compare prices, and make your reservation with just a few clicks. So why wait? Book your stay at Hotel Okura Niigata on Agoda today and experience the perfect blend of comfort and convenience.
Discovering Hakusan: Nature's Embrace in Niigata
Nestled in the picturesque Niigata Prefecture, Hakusan is a hidden gem that offers an enchanting escape into nature's splendor. Surrounded by lush greenery and majestic mountains, this area is a haven for outdoor enthusiasts and those seeking tranquility. The backdrop of the towering Hakusan Mountain provides a stunning visual feast, especially during the cherry blossom season when the landscape is adorned with delicate pink blooms. Visitors can explore a variety of hiking trails that cater to all skill levels, each leading to breathtaking viewpoints and serene natural settings, making it a perfect spot for both adventure and relaxation.
In addition to its natural beauty, Hakusan is steeped in cultural significance. The region is home to several ancient shrines and temples, including the revered Hakusan Shrine, where visitors can immerse themselves in the rich history and traditions of the area. The local community is known for its warm hospitality, and travelers can indulge in authentic Niigata cuisine, which features fresh, locally-sourced ingredients. From seasonal delicacies to traditional sake, dining in Hakusan is an experience that tantalizes the taste buds while offering a glimpse into the region's culinary heritage. Whether you're hiking through verdant landscapes or savoring the flavors of the local fare, Hakusan is a captivating destination that embodies the essence of Niigata.
Getting to Hotel Okura Niigata from Niigata Airport
Traveling to Hotel Okura Niigata from Niigata Airport is a seamless experience, allowing you to immerse yourself in the beauty of this charming city from the moment you arrive. Located just 15 kilometers from the airport, the hotel is easily accessible via several convenient transportation options. The most straightforward route is to take a taxi, which will whisk you directly to the hotel in approximately 30 minutes, depending on traffic. Taxis are readily available outside the airport terminal, providing a comfortable and efficient way to start your stay.
Alternatively, you can opt for public transportation, which offers a more economical choice for travelers. From Niigata Airport, take the Airport Limousine Bus, which runs regularly to Niigata Station. The bus journey takes about 40 minutes, and from Niigata Station, you can either take a short taxi ride or enjoy a leisurely 20-minute walk to Hotel Okura Niigata, allowing you to soak in the local atmosphere. Whichever mode of transport you choose, your journey to Hotel Okura Niigata promises to be a delightful prelude to your stay in this picturesque city.
Discover the Vibrant Surroundings of Hotel Okura Niigata
Hotel Okura Niigata is perfectly situated amidst a plethora of captivating landmarks and attractions, ensuring a memorable stay in Niigata, Japan. Just a stone's throw away from the hotel, you'll find the iconic Bandai Bridge, a symbol of the city's rich history and a favorite spot for locals and tourists alike. Take a leisurely stroll across the bridge and admire the stunning views of the Shinano River, while immersing yourself in the vibrant atmosphere of the surrounding area.
For those seeking panoramic vistas of the city, a visit to the Befco Bakauke Observatory Room is a must. Located nearby, this observation deck offers breathtaking views of Niigata's skyline, allowing you to marvel at the city's modern architecture and natural beauty. Whether you visit during the day or at night, the observatory room promises a truly unforgettable experience.
Additionally, culture enthusiasts will be delighted by the proximity of Pia Bandai, a cultural complex that houses a theater, art gallery, and a variety of shops. Immerse yourself in the local arts scene and catch a captivating performance or browse through the unique crafts and souvenirs available. With so many attractions within easy reach, Hotel Okura Niigata is the perfect base for exploring the vibrant city of Niigata.
Convenient Public Transport Stations near Hotel Okura Niigata
Hotel Okura Niigata is strategically located near several public transport stations, making it a convenient choice for travelers. The hotel is within walking distance to Niitsu Station, which provides easy access to various destinations in Niigata. From here, guests can easily explore the city's attractions, such as the Niigata City Aquarium and the Northern Culture Museum.
For those looking to explore beyond Niigata, the hotel is also close to the Niigata Highway Bus Terminal. This terminal offers bus services to various cities in Japan, including Tokyo and Kanazawa. Travelers can conveniently hop on a bus and embark on exciting day trips or continue their journey to other parts of the country.
Additionally, Hotel Okura Niigata is near Ogikawa Station and Echigo-Akatsuka Station, providing guests with convenient access to the local train network. These stations connect to major train lines, allowing travelers to easily explore nearby areas such as Iwamuro and Uchino. Whether you're planning to stay within Niigata or venture further, the hotel's proximity to these public transport stations ensures a hassle-free travel experience.
Diverse Dining Options near Hotel Okura Niigata
When it comes to dining options, Hotel Okura Niigata is surrounded by a variety of restaurants that cater to different tastes. Just a short walk away, you will find Bandai Soba & Curry Standing Eatery, where you can savor delicious soba noodles and flavorful curry dishes. For a taste of fresh seafood, head to Benkei Pier Bandai, a renowned seafood restaurant known for its delectable seafood dishes. If you're in the mood for traditional Japanese cuisine, Suzaka Soba Niigata Station is the place to go, offering authentic soba noodles made from locally sourced ingredients. For those craving crispy and juicy tonkatsu, Tonkatsu Taro is a must-visit, serving up mouthwatering breaded and deep-fried pork cutlets. Kushikatsu Tanaka Niigata eki mae is another great option, specializing in skewered and deep-fried delights. Ramen lovers will be thrilled to try the rich and flavorful bowls at Ramen Jiro Niigata shop. Kojimaya Sohonten Kameda Inter is a local favorite, serving up a wide range of Japanese dishes in a cozy setting. Ishiguro offers a fusion of Japanese and Western flavors, creating unique and delicious dishes. Finally, for a taste of Italian cuisine, Nora Cucina Niigata Abumi is the perfect spot, serving up authentic Italian dishes with a Japanese twist. With such diverse dining options just steps away from the hotel, guests at Hotel Okura Niigata can embark on a culinary adventure without having to travel far.
Shop 'til you drop in Niigata
Located in the heart of Niigata, Hotel Okura is surrounded by a plethora of shopping landmarks that cater to every taste and preference. Just a stone's throw away, Lovela Bandai Shopping Mall offers a wide array of trendy fashion boutiques and unique local shops. For those seeking a more upscale shopping experience, Niigata Alta Shop is the perfect destination, with its luxurious brands and high-end department stores. Manga enthusiasts will delight in a visit to Mizushima Shinji Manga Street, where they can find a treasure trove of manga books and collectibles. DeKKY 401 Shopping Mall is a must-visit for fashionistas, boasting a diverse range of stylish clothing stores. And for those looking to bring back a taste of Niigata, Takano Sake Brewery offers a selection of premium sake and other traditional Japanese beverages. With so many shopping options nearby, guests at Hotel Okura Niigata will find themselves in retail heaven.
Affordable Luxury at Hotel Okura Niigata
Discover the perfect blend of luxury and affordability at Hotel Okura Niigata. With an average room price of just $87, this exquisite hotel offers exceptional value for money, making it an ideal choice for both leisure and business travelers.
When compared to the average price of a hotel room in Niigata, which stands at $89, Hotel Okura Niigata stands out as a budget-friendly option without compromising on quality. With its prime location in the heart of Niigata, guests can enjoy easy access to the city's top attractions, shopping districts, and dining options, all while enjoying the comfort and elegance that Hotel Okura Niigata is renowned for.
Whether you're seeking a relaxing getaway or a productive business trip, Hotel Okura Niigata offers a range of well-appointed rooms and suites to suit every traveler's needs. From stylish and comfortable standard rooms to luxurious suites with breathtaking city views, each accommodation option is designed to provide a tranquil retreat after a day of exploring. Book your stay at Hotel Okura Niigata today and experience the perfect balance of luxury and affordability.
Exceptional Service and Beautiful River Views at Hotel Okura Niigata
Hotel Okura Niigata in Niigata, Japan has received rave reviews from its customers for its exceptional service and stunning river views. The staff at the hotel are highly praised for their helpful and proactive nature, ensuring that guests have a comfortable and enjoyable stay. The Deluxe Twin Room with River View is particularly highlighted for its beauty and breathtaking views. Guests are impressed with the outstanding facility and express their desire to return to this remarkable hotel. The restaurant serves fair food, but compensates with very good service. The hotel is conveniently located near a jogging area, making it a great choice for fitness enthusiasts. With its good value, parking facilities, and a delightful breakfast buffet, Hotel Okura Niigata is a top choice for tourists with a car. The exceptional service provided by the front desk staff adds to the overall positive experience. The rooms are decent and come with all the necessary amenities, making it a worthwhile place to stay.
Experience Unparalleled Hospitality at Hotel Okura Niigata
Hotel Okura Niigata in Niigata, Japan, is a haven of exceptional hospitality, as reflected in its outstanding customer ratings. With an impressive overall rating of 8.3, this hotel has gained a reputation for providing an unforgettable stay to its guests.
One of the key highlights of Hotel Okura Niigata is its exceptional value for money, earning a remarkable rating of 8.3. Guests can enjoy top-notch amenities and services without breaking the bank, making it an ideal choice for both business and leisure travelers. From the moment you step into the hotel, you'll be greeted by warm and attentive staff who go above and beyond to ensure your comfort and satisfaction.
The hotel's staff performance is highly praised, with a remarkable rating of 8.9. The dedicated team at Hotel Okura Niigata is known for their professionalism, efficiency, and genuine care for their guests. Whether you need assistance with travel arrangements, recommendations for local attractions, or any other requests, the staff is always ready to assist with a smile. Their commitment to providing personalized service creates a welcoming and memorable experience for every guest.
Furthermore, Hotel Okura Niigata boasts impeccable cleanliness, scoring a remarkable 8.4. The hotel's meticulous attention to detail is evident in every corner, ensuring a pristine and hygienic environment for guests. From the spotless rooms to the well-maintained common areas, you can rest assured that your stay will be comfortable and hygienic.
In terms of location, Hotel Okura Niigata receives a solid rating of 8.2. Situated in the heart of Niigata, the hotel offers convenient access to popular attractions, shopping districts, and dining options. Whether you're exploring the city or attending business meetings, you'll find that everything is within easy reach.
With its exceptional value, outstanding staff performance, impeccable cleanliness, and convenient location, Hotel Okura Niigata guarantees an unforgettable stay. Experience the epitome of Japanese hospitality and indulge in a truly memorable stay at this remarkable hotel.
Very good7.8
Facilities
Excellent8.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
10 most recent verified ratings received by the property
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From 4,104 reviews
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Breakfast
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After 10 years, I visited Niigata and finally fulfilled my wish of bringing my family and friends from abroad. At that time, I also stayed at Hotel Okura, which I really liked because of its meticulous attention to detail. The building is a bit old in places, but the staff's thoughtful care is truly wonderful. If I were to pass on any advice to future visitors coming in groups, it might be convenient to have a personal extension cord with individual switches, as there is only one outlet by the bedside. Of course, there are outlets at the desk and in the bathroom. The pajamas are a front-button dress style. I had previously visited for work, but this time I was able to enjoy sightseeing at a leisurely pace. Above all, the meals were delicious, and during my three-night stay, it became a daily routine to eat fruit topped with Yasuda yogurt! Haha. In the morning and evening, you can enjoy a wonderful view while taking a stroll along the Shinano River and Bandaibashi. There are convenience stores like Lawson nearby, and while it's a 20-minute walk from Niigata Station, the taxi service is also very kind and takes you back and forth to the hotel. It was unfortunate that I couldn't meet the staff who took care of me throughout my stay on the last day, but I would like to stay here again next time I visit.
この度はホテルオークラ新潟にご宿泊いただき、誠にありがとうございます。 大変ご丁寧なお言葉、ご感想をお寄せいただき重ねて御礼申し上げます。 当時と変わらぬおもてなしが出来ておりましたら、私どもスタッフも大変嬉しく存じます。 客室内のコンセントにつきましては、ご指摘いただきました内容をスタッフ間で共有し、より皆さまが快適にお過ごしいただけるよう今後の課題とさせていただきます。 また、ホテル自慢の朝食もご利用いただき、ありがとうございました。 お気に召していただき、調理スタッフをはじめ御礼を申し上げます。 ご滞在が快適なひとときとなりましたこと、何より嬉しく存じます。 今後も皆様に心からおくつろぎいただけるホテルを目指し、スタッフ一同精進してまいります。 またぜひともお迎えできます日を心よりお待ち申し上げております。 このたびは誠にありがとうございました。
Positive aspects: - The breakfast is very delicious. - The room is spacious, making it suitable for those with a lot of luggage for long stays. - The bath and toilet are combined but relatively large. - It has a shared bicycle station, making it easy to go out. - There is a convenience store nearby. Negative aspects: - The facilities are a bit old. - In mid-March, the air conditioning was turned off, but the room temperature was warm. - There is no large public bath. Overall, it was good. It offers value for the price.
このたびはホテルオークラ新潟をご利用いただき、誠にありがとうございました。 また、お忙しい中ご丁寧なご感想をお寄せいただき心より御礼申し上げます。 ご滞在にご満足いただけたご様子を拝見し、スタッフ一同大変嬉しく思っております。 お客様からのお言葉は、私どもにとって何よりの励みでございます。 設備面に関しまして、ご迷惑をおかけすることあろうかと存じますが、それらを上回るよう、最大のおもてなしで努めてまいります。 当ホテル正面には、レンタサイクルもご用意しており、これからの季節には快適にご利用いただけることと存じます。 今後もより快適にお過ごしいただけるよう、サービスの向上に努めてまいります。 新潟にお越しの際は、ぜひ当ホテルをご利用いただけましたら幸いでございます。 またのお越しを心よりお待ち申し上げております。
I stayed one night at Hotel Okura Niigata and had a wonderful experience throughout my stay. First of all, the hotel's exterior and interior exude a classic and elegant atmosphere, making me feel special from the moment I arrived. The guest room was spacious, with a luxurious design and cleanliness that stood out. The firmness of the bed was just right, making it incredibly comfortable to rest well. The view from the large window was also fantastic, allowing me to enjoy the scenery of Niigata city. The bathroom was spacious, and the amenities were plentiful, so I didn’t feel any inconvenience at all. The hotel staff provided hospitality that truly reflected the Okura brand. The check-in and check-out procedures were swift, and they responded to inquiries and requests during my stay with great care. I particularly appreciated the assistance with restaurant reservations and sightseeing advice. Breakfast featured a sophisticated selection that captured the Okura tradition, with options for both Japanese and Western cuisines. The dishes made with ingredients from Niigata were especially delicious, allowing me to enjoy the local flavors, and I was particularly impressed by the fresh rice and miso soup. The only point I found concerning was that the air conditioning could not be set to a specific temperature, which made it a bit chilly at night. However, apart from that, everything else was perfectly fine, and I was able to enjoy my stay comfortably. Overall, Hotel Okura Niigata offers high-quality service and a comfortable stay. I can confidently recommend it for both business and leisure purposes. I definitely plan to utilize it again the next time I visit Niigata.
As a traditional hotel, it exuded a calm atmosphere, and the view from the rooms was magnificent. The night view, in particular, featured the lively city lights heading towards Niigata Station, and the shimmer reflected on the river right in front was beautiful. Despite the brilliance outside, there was a sense of tranquility indoors, allowing for a relaxed experience. Of course, I am grateful for the excellent service from the hotel staff, which is characteristic of a top-tier establishment.
このたびはホテルオークラ新潟をご利用いただき、誠にありがとうございました。 お褒めのお言葉を頂戴し、スタッフ一同大変嬉しく拝読いたしました。 今後もより快適にお過ごしいただけるよう、スタッフ一同一層のサービス向上に努めてまいります。 次回のご来館を心よりお待ち申し上げております。
Free Wi-Fi in all rooms!
Air conditioning
Currency exchange
Daily housekeeping
“Well-equipped facilities and cleanliness that support a comfortable stay.”
The parking lot was easy to use, the room was spacious and the sleep environment was good, with stable Wi-Fi. The staff were friendly and the service was excellent, allowing for a comfortable stay. Although the location was somewhat distant from the center, I was overall very satisfied.
このたびはホテルオークラ新潟をご利用いただき、誠にありがとうございました。 快適にお過ごしいただけましたこと、大変嬉しく思っております。 今後も皆様に満足いただけるよう努めてまいります。 次回のご利用をスタッフ一同心よりお待ちしております。