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Hotel Okura Niigata

4.5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

6-53,Kawabata-cho,Chuo-ku, Hakusan, Niigata, Japan, 951-8053

Highlights

Inside city center

Convenient location on river near historic bridge.
Check-in [24-hour]

Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

330 meters to Bandai Bridge

330 meters to Bandai Bridge

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Bar

Massage

Family room

Luggage storage

About us

Experience the charm of Hotel Okura Niigata with stunning views of the Shinano River and Bandai Bridge. Enjoy culinary adventures at six dining venues offering exquisite dishes. Unwind at the unique spa for relaxation and rejuvenation—perfect for two travelers. Located in scenic Hakusan, Niigata, this hotel offers easy access to beautiful mountain views and cultural experiences. Guests can enjoy in-room breakfast, relax at the elegant bar, or savor coffee at the onsite café. Each room is well-appointed with air conditioning and free Wi-Fi, featuring tranquil views of the city, mountains, or river. Just 1.3 km away, travelers can explore the iconic Niigata Nippo Media Ship or shop at CoCoLo Niigata. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Niigata every 1 minutes on Agoda.com
Service 8.9
Value for money 8.5
Cleanliness 8.4
Location 8.2

Based on 5,486 verified reviews

Service

8.9

Value for money

8.5

Cleanliness

8.4

Location

8.2

Facilities

7.8

Room comfort and qua...

7.7

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Nearest transportation options

Niigata Highway Bus Terminal is within 1.03 km

Niigata Train Station is within 1.28 km

See map

8.2Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 44 places in walking distance!

Parking
Available
Walkable places
Bandai Bridge
320 m
Futaba Food Center
420 m
T-JOY Niigata Bandai Theater
420 m
Hakuryudaigongen Shrine
430 m
Media Ship Observation Decks
450 m
Popular landmarks
Niigata Nippo Media Ship
470 m
Befco Bakauke Observatory Room
960 m
Pia Bandai
990 m
Toki Messe
1.1 km
Hakusan Shrine
1.3 km
Closest landmarks
Niigata Manga Animation Museum
450 m
Niigata Nippo Media Ship
470 m
Yasuragitei
510 m
Bandai Soba & Curry Standing Eatery
520 m
Cine Wind Theater
520 m

Good to know

Value for money8.5
Distance to city center0.85km
Location rating8.2
Nearest airportNiigata Airport (KIJ)
Distance to airport6.5 km

Rooms available at Hotel Okura Niigata

Very good
Room comfort & quality

7.7

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Based on 3827 reviews from verified travelers

Standard Twin Room - Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Twin Room - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Economy Twin Room - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Economy Twin Room - Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Economy Single Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Economy Single Room - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Economy Single Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Deluxe Double Room - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Economy Single Room - Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 single bed
Enter dates to see prices

Frequently asked questions

Hotel Okura Niigata satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes equipped with first aid kit, body thermometer, staff trained in safety protocol, and temperature check for guests and staff for further safety measures and hygiene protocols.

The average travel time to get from Hotel Okura Niigata to the airport is 20 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

While staying at Hotel Okura Niigata, start off your holiday break by discovering the nearest destinations that are within close proximity to the property which include Bandai Bridge, Futaba Food Center, and T-JOY Niigata Bandai Theater.

Hotel Okura Niigata was built in 1978.

Hotel Okura Niigata can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.

Past couple travelers that have stayed at this property have given Hotel Okura Niigata an average rating of 8.2. You can look up on more in depth customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

Verified families with older children that have stayed at this property have given Hotel Okura Niigata an average rating of 8.4. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified local travelers that have stayed at this property have given Hotel Okura Niigata an average rating of 8.5. You can look up on more specific customer reviews, and feedback for this property down in the review section.

Shopping options in Hotel Okura Niigata’s Hakusan neighborhood include CoCoLo Niigata.

The closest airport to Hotel Okura Niigata is Niigata Airport, 7.0 km away.

More about Hotel Okura Niigata

More about Hotel Okura Niigata

Experience Luxury and Convenience at Hotel Okura Niigata

Welcome to Hotel Okura Niigata, a 4.5-star hotel located in the heart of Niigata, Japan. With its prime location, luxurious amenities, and impeccable service, this hotel offers an unforgettable experience for both business and leisure travelers. Step into our elegant lobby and be greeted by our friendly and professional staff, ready to assist you with any requests. With a total of 265 well-appointed rooms, you can choose from a variety of accommodation options that cater to your needs and preferences. Each room is tastefully decorated, combining modern comforts with traditional Japanese elements, creating a serene and inviting atmosphere. Check-in time at Hotel Okura Niigata is from 02:00 PM, allowing you to settle in and start your stay at your own pace. If you're arriving by plane, you'll be pleased to know that the hotel is just a short 20-minute drive from the airport, ensuring a smooth and convenient journey. Additionally, the hotel's proximity to the city center, which is only 0.85km away, means you'll have easy access to Niigata's vibrant attractions, shopping districts, and dining options. When it's time to bid farewell to this exquisite hotel, check-out is until 11:00 AM. Hotel Okura Niigata was built in 1978, showcasing a rich history and a commitment to providing exceptional hospitality for over four decades. Please note that while children are welcome at the hotel, there may be extra charges as this hotel does not allow children to stay free of charge. Our dedicated staff will be more than happy to assist you with any inquiries regarding the child policy. Experience the perfect blend of luxury and convenience at Hotel Okura Niigata. Book your stay today and indulge in the finest accommodations, impeccable service, and a truly memorable stay in Niigata, Japan.

Unwind and Indulge at Hotel Okura Niigata's Entertainment Facilities

Hotel Okura Niigata offers a range of entertainment facilities to ensure a memorable and enjoyable stay for all guests. Whether you are looking to relax with a refreshing drink or indulge in a rejuvenating massage, this hotel has you covered. The hotel's stylish bar provides the perfect setting to unwind after a long day of exploring Niigata. With its cozy ambiance and extensive drink menu, you can sip on your favorite cocktail or try a local specialty while enjoying panoramic views of the city. The bar also offers a selection of light snacks, making it an ideal spot for a casual gathering with friends or colleagues. For those seeking ultimate relaxation, Hotel Okura Niigata offers a massage service that will leave you feeling refreshed and rejuvenated. Highly skilled therapists are available to provide a variety of treatments, including traditional Japanese massages and aromatherapy sessions. Indulge in a blissful experience that will melt away your stress and leave you feeling completely revitalized. Whether you prefer to unwind with a drink at the bar or treat yourself to a soothing massage, Hotel Okura Niigata's entertainment facilities are designed to cater to your every need. Experience true relaxation and indulge in the finest amenities at this exceptional hotel in Niigata, Japan.

Convenience Facilities at Hotel Okura Niigata

When it comes to convenience, Hotel Okura Niigata excels in providing a range of facilities to ensure a hassle-free stay for its guests. The hotel offers a laundry service, allowing guests to have their clothes cleaned and pressed without leaving the premises. For added peace of mind, safety deposit boxes are available to store valuable belongings securely. The attentive concierge team is always ready to assist with any inquiries or requests, ensuring a seamless experience throughout your stay. Additionally, for guests who prefer to smoke, there is a designated smoking area available. Hotel Okura Niigata understands the importance of staying connected, which is why they provide free Wi-Fi in all rooms. Whether you're catching up on work emails or streaming your favorite shows, you can stay connected effortlessly. To cater to the needs of travelers, the hotel offers luggage storage facilities, allowing guests to explore the city without the burden of carrying their bags. For a quick snack or refreshment, a vending machine is conveniently located on-site. Lastly, the hotel's dedicated housekeeping team ensures that your room is cleaned and tidied daily, providing a comfortable and inviting space to relax after a day of exploring Niigata. With these convenience facilities, Hotel Okura Niigata aims to make your stay as enjoyable and stress-free as possible.

Convenient Transport Facilities at Hotel Okura Niigata

Hotel Okura Niigata offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving at the hotel, a taxi service is available to provide a comfortable and efficient transfer from the airport or train station. Whether you are a business traveler or a tourist exploring the city, this service ensures a smooth arrival and departure experience. Additionally, Hotel Okura Niigata boasts an onsite car park, providing guests with the convenience of having their vehicles securely parked just steps away from the hotel entrance. The self-parking option allows guests to easily access their cars whenever needed, making it ideal for those who prefer the flexibility of having their own transportation during their stay. Please note that car park charges are applied at Hotel Okura Niigata. This ensures the availability of parking spaces for all guests and helps maintain the efficiency of the parking facilities. The charges are reasonable and provide peace of mind to guests knowing that their vehicles are safely parked while they enjoy their stay at the hotel.

Modern Comfort and Convenience at Hotel Okura Niigata

Hotel Okura Niigata in Niigata, Japan, offers a range of exceptional room facilities to ensure a comfortable and convenient stay for its guests. Each room is equipped with state-of-the-art air conditioning, allowing guests to adjust the temperature to their preference and enjoy a pleasant atmosphere throughout their stay. To help guests look their best, every room at Hotel Okura Niigata features a hair dryer. Whether preparing for a business meeting or a night out exploring the city, guests can easily style their hair and maintain a polished appearance. Entertainment options are also abundant with satellite/cable TV available in every room. Guests can unwind and catch up on their favorite shows or enjoy a movie night in the comfort of their own room. Additionally, each room is equipped with a refrigerator, providing a convenient space for guests to store snacks, beverages, or any personal items that require refrigeration. With this amenity, guests can enjoy chilled drinks or keep perishable items fresh during their stay. Hotel Okura Niigata's well-appointed rooms offer a combination of modern comforts and thoughtful amenities, ensuring a delightful stay for all guests.

Savor Culinary Delights at Hotel Okura Niigata's Dining Facilities

Indulge in a gastronomic journey at Hotel Okura Niigata, where a range of dining facilities await to satisfy your cravings. Start your day with a delightful breakfast buffet at the hotel's coffee shop, offering a wide selection of freshly baked pastries, cereals, fruits, and hot dishes. The cozy ambiance and friendly staff create the perfect setting for a leisurely morning meal. For a memorable dining experience, head to the hotel's elegant restaurant, where expert chefs prepare a delectable menu inspired by both Japanese and international cuisines. From traditional sushi and sashimi to succulent steaks and seafood delicacies, every dish is crafted with the utmost care and attention to detail. The restaurant's sophisticated decor and panoramic views of the city skyline add an extra touch of elegance to your dining experience. At Hotel Okura Niigata, you can rest assured that your dining needs will be well taken care of. With daily housekeeping ensuring cleanliness and hygiene, you can enjoy your meals with peace of mind, knowing that the highest standards of safety and sanitation are being upheld. Whether you're a food enthusiast or simply looking for a place to enjoy a delicious meal, Hotel Okura Niigata's dining facilities are sure to exceed your expectations.

Experience Comfort and Variety at Hotel Okura Niigata

Hotel Okura Niigata in Niigata, Japan, offers a wide range of room options to suit every traveler's needs. From the spacious Deluxe Double Room with a queen bed to the cozy Economy Single Room with a single bed, there is something for everyone. The rooms are thoughtfully designed and provide a comfortable and relaxing atmosphere for guests to unwind after a long day of exploring the city. By booking your stay at Hotel Okura Niigata through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers competitive rates for all room types, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the available rooms, compare prices, and make your reservation with just a few clicks. So why wait? Book your stay at Hotel Okura Niigata on Agoda today and experience the perfect blend of comfort and convenience.

Discovering Hakusan: Nature's Embrace in Niigata

Nestled in the picturesque Niigata Prefecture, Hakusan is a hidden gem that offers an enchanting escape into nature's splendor. Surrounded by lush greenery and majestic mountains, this area is a haven for outdoor enthusiasts and those seeking tranquility. The backdrop of the towering Hakusan Mountain provides a stunning visual feast, especially during the cherry blossom season when the landscape is adorned with delicate pink blooms. Visitors can explore a variety of hiking trails that cater to all skill levels, each leading to breathtaking viewpoints and serene natural settings, making it a perfect spot for both adventure and relaxation. In addition to its natural beauty, Hakusan is steeped in cultural significance. The region is home to several ancient shrines and temples, including the revered Hakusan Shrine, where visitors can immerse themselves in the rich history and traditions of the area. The local community is known for its warm hospitality, and travelers can indulge in authentic Niigata cuisine, which features fresh, locally-sourced ingredients. From seasonal delicacies to traditional sake, dining in Hakusan is an experience that tantalizes the taste buds while offering a glimpse into the region's culinary heritage. Whether you're hiking through verdant landscapes or savoring the flavors of the local fare, Hakusan is a captivating destination that embodies the essence of Niigata.

Getting to Hotel Okura Niigata from Niigata Airport

Traveling to Hotel Okura Niigata from Niigata Airport is a seamless experience, allowing you to immerse yourself in the beauty of this charming city from the moment you arrive. Located just 15 kilometers from the airport, the hotel is easily accessible via several convenient transportation options. The most straightforward route is to take a taxi, which will whisk you directly to the hotel in approximately 30 minutes, depending on traffic. Taxis are readily available outside the airport terminal, providing a comfortable and efficient way to start your stay. Alternatively, you can opt for public transportation, which offers a more economical choice for travelers. From Niigata Airport, take the Airport Limousine Bus, which runs regularly to Niigata Station. The bus journey takes about 40 minutes, and from Niigata Station, you can either take a short taxi ride or enjoy a leisurely 20-minute walk to Hotel Okura Niigata, allowing you to soak in the local atmosphere. Whichever mode of transport you choose, your journey to Hotel Okura Niigata promises to be a delightful prelude to your stay in this picturesque city.

Discover the Vibrant Surroundings of Hotel Okura Niigata

Hotel Okura Niigata is perfectly situated amidst a plethora of captivating landmarks and attractions, ensuring a memorable stay in Niigata, Japan. Just a stone's throw away from the hotel, you'll find the iconic Bandai Bridge, a symbol of the city's rich history and a favorite spot for locals and tourists alike. Take a leisurely stroll across the bridge and admire the stunning views of the Shinano River, while immersing yourself in the vibrant atmosphere of the surrounding area. For those seeking panoramic vistas of the city, a visit to the Befco Bakauke Observatory Room is a must. Located nearby, this observation deck offers breathtaking views of Niigata's skyline, allowing you to marvel at the city's modern architecture and natural beauty. Whether you visit during the day or at night, the observatory room promises a truly unforgettable experience. Additionally, culture enthusiasts will be delighted by the proximity of Pia Bandai, a cultural complex that houses a theater, art gallery, and a variety of shops. Immerse yourself in the local arts scene and catch a captivating performance or browse through the unique crafts and souvenirs available. With so many attractions within easy reach, Hotel Okura Niigata is the perfect base for exploring the vibrant city of Niigata.

Convenient Public Transport Stations near Hotel Okura Niigata

Hotel Okura Niigata is strategically located near several public transport stations, making it a convenient choice for travelers. The hotel is within walking distance to Niitsu Station, which provides easy access to various destinations in Niigata. From here, guests can easily explore the city's attractions, such as the Niigata City Aquarium and the Northern Culture Museum. For those looking to explore beyond Niigata, the hotel is also close to the Niigata Highway Bus Terminal. This terminal offers bus services to various cities in Japan, including Tokyo and Kanazawa. Travelers can conveniently hop on a bus and embark on exciting day trips or continue their journey to other parts of the country. Additionally, Hotel Okura Niigata is near Ogikawa Station and Echigo-Akatsuka Station, providing guests with convenient access to the local train network. These stations connect to major train lines, allowing travelers to easily explore nearby areas such as Iwamuro and Uchino. Whether you're planning to stay within Niigata or venture further, the hotel's proximity to these public transport stations ensures a hassle-free travel experience.

Diverse Dining Options near Hotel Okura Niigata

When it comes to dining options, Hotel Okura Niigata is surrounded by a variety of restaurants that cater to different tastes. Just a short walk away, you will find Bandai Soba & Curry Standing Eatery, where you can savor delicious soba noodles and flavorful curry dishes. For a taste of fresh seafood, head to Benkei Pier Bandai, a renowned seafood restaurant known for its delectable seafood dishes. If you're in the mood for traditional Japanese cuisine, Suzaka Soba Niigata Station is the place to go, offering authentic soba noodles made from locally sourced ingredients. For those craving crispy and juicy tonkatsu, Tonkatsu Taro is a must-visit, serving up mouthwatering breaded and deep-fried pork cutlets. Kushikatsu Tanaka Niigata eki mae is another great option, specializing in skewered and deep-fried delights. Ramen lovers will be thrilled to try the rich and flavorful bowls at Ramen Jiro Niigata shop. Kojimaya Sohonten Kameda Inter is a local favorite, serving up a wide range of Japanese dishes in a cozy setting. Ishiguro offers a fusion of Japanese and Western flavors, creating unique and delicious dishes. Finally, for a taste of Italian cuisine, Nora Cucina Niigata Abumi is the perfect spot, serving up authentic Italian dishes with a Japanese twist. With such diverse dining options just steps away from the hotel, guests at Hotel Okura Niigata can embark on a culinary adventure without having to travel far.

Shop 'til you drop in Niigata

Located in the heart of Niigata, Hotel Okura is surrounded by a plethora of shopping landmarks that cater to every taste and preference. Just a stone's throw away, Lovela Bandai Shopping Mall offers a wide array of trendy fashion boutiques and unique local shops. For those seeking a more upscale shopping experience, Niigata Alta Shop is the perfect destination, with its luxurious brands and high-end department stores. Manga enthusiasts will delight in a visit to Mizushima Shinji Manga Street, where they can find a treasure trove of manga books and collectibles. DeKKY 401 Shopping Mall is a must-visit for fashionistas, boasting a diverse range of stylish clothing stores. And for those looking to bring back a taste of Niigata, Takano Sake Brewery offers a selection of premium sake and other traditional Japanese beverages. With so many shopping options nearby, guests at Hotel Okura Niigata will find themselves in retail heaven.

Affordable Luxury at Hotel Okura Niigata

Discover the perfect blend of luxury and affordability at Hotel Okura Niigata. With an average room price of just $87, this exquisite hotel offers exceptional value for money, making it an ideal choice for both leisure and business travelers. When compared to the average price of a hotel room in Niigata, which stands at $89, Hotel Okura Niigata stands out as a budget-friendly option without compromising on quality. With its prime location in the heart of Niigata, guests can enjoy easy access to the city's top attractions, shopping districts, and dining options, all while enjoying the comfort and elegance that Hotel Okura Niigata is renowned for. Whether you're seeking a relaxing getaway or a productive business trip, Hotel Okura Niigata offers a range of well-appointed rooms and suites to suit every traveler's needs. From stylish and comfortable standard rooms to luxurious suites with breathtaking city views, each accommodation option is designed to provide a tranquil retreat after a day of exploring. Book your stay at Hotel Okura Niigata today and experience the perfect balance of luxury and affordability.

Exceptional Service and Beautiful River Views at Hotel Okura Niigata

Hotel Okura Niigata in Niigata, Japan has received rave reviews from its customers for its exceptional service and stunning river views. The staff at the hotel are highly praised for their helpful and proactive nature, ensuring that guests have a comfortable and enjoyable stay. The Deluxe Twin Room with River View is particularly highlighted for its beauty and breathtaking views. Guests are impressed with the outstanding facility and express their desire to return to this remarkable hotel. The restaurant serves fair food, but compensates with very good service. The hotel is conveniently located near a jogging area, making it a great choice for fitness enthusiasts. With its good value, parking facilities, and a delightful breakfast buffet, Hotel Okura Niigata is a top choice for tourists with a car. The exceptional service provided by the front desk staff adds to the overall positive experience. The rooms are decent and come with all the necessary amenities, making it a worthwhile place to stay.

Experience Unparalleled Hospitality at Hotel Okura Niigata

Hotel Okura Niigata in Niigata, Japan, is a haven of exceptional hospitality, as reflected in its outstanding customer ratings. With an impressive overall rating of 8.3, this hotel has gained a reputation for providing an unforgettable stay to its guests. One of the key highlights of Hotel Okura Niigata is its exceptional value for money, earning a remarkable rating of 8.3. Guests can enjoy top-notch amenities and services without breaking the bank, making it an ideal choice for both business and leisure travelers. From the moment you step into the hotel, you'll be greeted by warm and attentive staff who go above and beyond to ensure your comfort and satisfaction. The hotel's staff performance is highly praised, with a remarkable rating of 8.9. The dedicated team at Hotel Okura Niigata is known for their professionalism, efficiency, and genuine care for their guests. Whether you need assistance with travel arrangements, recommendations for local attractions, or any other requests, the staff is always ready to assist with a smile. Their commitment to providing personalized service creates a welcoming and memorable experience for every guest. Furthermore, Hotel Okura Niigata boasts impeccable cleanliness, scoring a remarkable 8.4. The hotel's meticulous attention to detail is evident in every corner, ensuring a pristine and hygienic environment for guests. From the spotless rooms to the well-maintained common areas, you can rest assured that your stay will be comfortable and hygienic. In terms of location, Hotel Okura Niigata receives a solid rating of 8.2. Situated in the heart of Niigata, the hotel offers convenient access to popular attractions, shopping districts, and dining options. Whether you're exploring the city or attending business meetings, you'll find that everything is within easy reach. With its exceptional value, outstanding staff performance, impeccable cleanliness, and convenient location, Hotel Okura Niigata guarantees an unforgettable stay. Experience the epitome of Japanese hospitality and indulge in a truly memorable stay at this remarkable hotel.

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Amenities and facilities

Very good7.8

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Chapel
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shrine
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water unavailable
  • Heating

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
Restaurant
  • Menu: Buffet, A-la-carte

Location

6-53,Kawabata-cho,Chuo-ku, Hakusan, Niigata, Japan, 951-8053

Excellent8.2

Location

Airports
  • Niigata Airport (KIJ)
    6.5 km
  • Shonai Airport (SYO)
    118.5 km
Public transportation
  • Niigata Highway Bus Terminal
    1.0 km
  • Niigata Train Station
    1.3 km
Hospital or clinic
  • Drug Tops
    1.6 km
Shopping
  • CoCoLo Niigata
    1.3 km
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • Bandai Bridge
    320 m
  • Niigata Nippo Media Ship
    470 m
  • Befco Bakauke Observatory Room
    960 m
  • Pia Bandai
    990 m
  • Toki Messe
    1.1 km
  • Hakusan Shrine
    1.3 km
  • Imayo Tsukasa Sake Brewery
    1.9 km
  • Marinepia Nihonkai
    2.0 km
  • Big Swan Stadium
    4.2 km
  • Niigtata Rice Cracker Museum
    10.0 km
Nearby landmarks
  • Bandai Bridge
    320 m
  • Futaba Food Center
    420 m
  • T-JOY Niigata Bandai Theater
    420 m
  • Hakuryudaigongen Shrine
    430 m
  • Media Ship Observation Decks
    450 m
  • Niigata Manga Animation Museum
    450 m
  • Niigata Nippo Media Ship
    470 m
  • Yasuragitei
    510 m
  • Bandai Soba & Curry Standing Eatery
    520 m
  • Cine Wind Theater
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center0.85km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)3000 JPY
The property
  • Year property opened1978
  • Number of floors15
  • Room voltage100
  • Number of rooms 265
  • Non-smoking rooms/floorsno
  • Number of restaurants4
  • Number of bars/lounges2
Parking
  • Daily parking fee1320 JPY

Reviews of Hotel Okura Niigata from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 10
  • 7.6
  • 10
  • 10
  • 8.0
  • 6.4
  • 10
  • 10
  • 9.2

Most recent

  • Service score 8.9 out of 10
    Service8.9
  • Value for money score 8.5 out of 10
    Value for money8.5
  • Cleanliness score 8.4 out of 10
    Cleanliness8.4
  • Location score 8.2 out of 10
    Location8.2
  • Facilities score 7.8 out of 10 and is a high score in Niigata
    Facilities7.8
  • Room comfort and quality score 7.7 out of 10
    Room comfort and quality7.7
High score for Niigata

Rating

9+ Exceptional (549)
8-9 Excellent (244)
7-8 Very Good (306)
6-7 Good (92)
<6 Below Expectation (139)
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Showing 1,330 verified guest comments
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  1. 8.0
    Excellent
    MIYUKI from Japan
    Solo traveler
    Economy Twin Room - Non-Smoking
    Stayed 1 night in October 2025

    “Hotel Okura by the river, across the Bandai Bridge.”

    I stayed at the hotel with a same-day reservation. I chose a plan that included breakfast. The building may be somewhat old, but I still felt a certain elegance that you don't find in a Business Hotel or Hotel Okura. The room available was on the 10th floor with a view of the river, and the front desk upgraded my room, for which I am grateful for their hospitality. As for the location, it's about a 20-minute walk from the station. I took a taxi on the way there, which cost around 800 yen. From there, I went to a concert, also by taxi, to the Niigata Prefectural Civic Center, which cost 890 yen. Walking would also take about 20 minutes. It's a kind of halfway point. It seems that Toki Messe is also about a 15-20 minute walk. There is a LAWSON nearby, so shopping is not an issue. A bottle of mineral water was provided complimentary in the room. The bed had a comfortable mattress. Regarding breakfast, I had heard it could get crowded, so I went about 10 minutes late from the 6:30 start time and already found four groups waiting. I was guided to my seat after about 20 minutes. However, around 8:00, there was no queue, so it might be better to go around that time. The breakfast was buffet style, with a variety of side dishes served in small bowls to accompany different types of rice, and omelets cooked by the chef with ingredients of your choice. There was also Niigata soba. There were many types of fruits and bread, and the fruits were very fresh. The salad vegetables were also fresh. The French toast was delicious as well. The drinks included tomato juice, apple juice, oolong tea, vinegar drinks, and coffee. They provided paper cups for coffee so you could take it back to your room. Usually, I just have coffee for breakfast, but I'm glad I chose to include breakfast this time. It was a proper city hotel breakfast buffet. I enjoyed it and the atmosphere. Checkout was at 11:00, allowing for a leisurely morning. I strolled around Bandai, bought some famous retort curry from the bus center as a souvenir, and stopped by Pia Bandai, creating great memories of Niigata. At the station, I visited the Ponshu-kan and was able to fully enjoy Niigata. I think Hotel Okura provides a calm atmosphere and is a very quiet and nice hotel. It's a spacious environment that you don't find in a business hotel. I plan to stay here again the next time I visit Niigata. Thank you very much.

    Reviewed October 22, 2025
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    この度は当ホテルにご宿泊いただきまして、ありがとうございました。またのご利用をお待ちしております。お褒めのお言葉もいただき、ありがとうございます。

    Responded November 14, 2025
    Hotel Okura Niigata
  2. 10.0
    Exceptional
    Amit from Japan
    Business traveler
    Economy Twin Room - Non-Smoking
    Stayed 1 night in October 2025

    “Great Location and a very comfortable stay”

    The hotel is located in the heart of Niigata city and all attractions are very close by. The ferry terminal is 10 mins by taxi and same for Train station. The rooms are nice and have good amenities. The staff is super polite and helpful. And I would highly recommend opting for the breakfast, it is very elaborate and you can have a brunch. The quality of food is amazing at the breakfast buffet. Will certainly recommend the hotel.

    Reviewed October 26, 2025

    Thank you very much for choosing Hotel Okura Niigata and for taking the time to share your kind feedback. We are delighted to hear that you enjoyed our central location, convenient access to attractions, ferry terminal, and train station, as well as the comfort and amenities of your room. Your compliments regarding the politeness and helpfulness of our staff are greatly appreciated. We are also pleased that you enjoyed our breakfast buffet and found the quality of the food to be excellent. It is always our aim to provide a memorable dining experience for our guests. Your recommendation means a great deal to us, and we look forward to welcoming you back to Hotel Okura Niigata on your next visit. Thank you once again for your kind words and support.

    Responded December 11, 2025
    Hotel Okura Niigata
  3. 10.0
    Exceptional
    George from Japan
    Solo traveler
    Standard Single Room
    Stayed 1 night in November 2024

    “A stay at Hotel Okura Niigata, which offers high-quality service and a comfortable environment.”

    I stayed one night at Hotel Okura Niigata and had a wonderful experience throughout my stay. First of all, the hotel's exterior and interior exude a classic and elegant atmosphere, making me feel special from the moment I arrived. The guest room was spacious, with a luxurious design and cleanliness that stood out. The firmness of the bed was just right, making it incredibly comfortable to rest well. The view from the large window was also fantastic, allowing me to enjoy the scenery of Niigata city. The bathroom was spacious, and the amenities were plentiful, so I didn’t feel any inconvenience at all. The hotel staff provided hospitality that truly reflected the Okura brand. The check-in and check-out procedures were swift, and they responded to inquiries and requests during my stay with great care. I particularly appreciated the assistance with restaurant reservations and sightseeing advice. Breakfast featured a sophisticated selection that captured the Okura tradition, with options for both Japanese and Western cuisines. The dishes made with ingredients from Niigata were especially delicious, allowing me to enjoy the local flavors, and I was particularly impressed by the fresh rice and miso soup. The only point I found concerning was that the air conditioning could not be set to a specific temperature, which made it a bit chilly at night. However, apart from that, everything else was perfectly fine, and I was able to enjoy my stay comfortably. Overall, Hotel Okura Niigata offers high-quality service and a comfortable stay. I can confidently recommend it for both business and leisure purposes. I definitely plan to utilize it again the next time I visit Niigata.

    Reviewed November 18, 2024
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  4. 9.6
    Exceptional
    BANNAI from Japan
    Family with teens
    Standard Twin Room - Smoking
    Stayed 1 night in August 2025

    “I am glad.”

    As expected, the consistent quality of Okura. The service is undoubtedly great. The parking lot for guests was full, and I was directed to park in the open-air parking lot across the street from the hotel. I missed this information during the reservation process, so it was my fault, but it costs 1300 yen per night. It's not a huge amount, but many places offer free parking for guests, and it's an open lot, so that was a bit concerning. The facilities are old, but as I mentioned earlier, the excellent service and the delicious breakfast where you can compare different types of white rice make it a reliable accommodation option without a doubt.

    Reviewed August 23, 2025
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    このたびはホテルオークラ新潟にご宿泊いただきまして、ありがとうございました。またのご利用をお待ちしております。

    Responded November 18, 2025
    Hotel Okura Niigata
  5. 10.0
    Exceptional
    SAYURI from Japan
    Solo traveler
    Economy Single Room - Non-Smoking
    Stayed 1 night in December 2025

    “Breakfast rice tasting.”

    There were many types of rice. Among them, I sampled Koshihikari from Uonuma and Tokamachi. For those who can distinguish the taste of rice, it is quite satisfying. When you make it into onigiri and eat it after it cools down, the differences in flavor become even more apparent. The staff at the front desk were also very kind, and I'm grateful for their courteous service. The bed in my room was a semi-double, so I was able to relax comfortably.

    Reviewed December 07, 2025
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    このたびはホテルオークラ新潟をご利用いただき、またご丁寧なご感想をお寄せいただきまして誠にありがとうございます。 ご朝食につきまして、豊富なご飯の種類や、魚沼産・十日町産コシヒカリの食べくらべをお楽しみいただけたとのこと、大変嬉しく拝読いたしました。 お米の味わいの違いをご評価いただき、さらに「おにぎりにして冷めても味の差が際立つ」とのお言葉まで頂戴し、担当スタッフにとりましても大きな励みとなります。 また、フロントスタッフへのご親切・丁寧な対応へのお褒めのお言葉、そしてお部屋のセミダブルベッドでゆったりお過ごしいただけたとのこと、重ねて御礼申し上げます。 これからもお客様に心地よい時間をご提供できますよう、サービスと設備の向上に努めてまいります。 また新潟へお越しの際には、ぜひ当ホテルをご利用いただけましたら幸いに存じます。スタッフ一同心よりお待ちしております。

    Responded December 11, 2025
    Hotel Okura Niigata
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