2023
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Awarded as a top choice of Agoda travelers in 2023.

Hotel Nikko Niigata

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5-1,Bandaijima,Chuo-ku, Niigata Port, Niigata, Japan, 950-0078

Highlights

Hygiene Plus
Sparkling clean

Sparkling clean

Guests have rated this property 9.2/10 on cleanliness

96% Positive
Based on guest reviews

"The room itself was clean and tidy, with a nice view."

"Everything clean, new, high quality."

"Room is so clean and tidy."

Inside city center

Inside city center

68% Positive
Based on guest reviews

"5-min walk, You can have variety of food at Pier Bandai."

"Enjoy the staying and it's near the port to Sado island."

"* convenient if attending conference in Toki Messe"

Inside city center
Front desk [24-hour]

Front desk [24-hour]

58% Positive
Based on guest reviews
Front desk [24-hour]
Great View

Great View

Many guests have praised the view at this property

99% Positive
Based on guest reviews

"The room itself was clean and tidy, with a nice view."

"The view of the room is stunning, daytime and night time."

"Excellent stay with great view for the goro goro days"

Great View

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Luggage storage

Breakfast

Business center

Laundry

About us

Hotel Nikko Niigata offers stunning views of the Japan Sea and Northern Alps, ideal for travelers. Located by the riverfront, it provides easy access to the Niigata Convention Center. Guests can enjoy elegant dining options and spacious high-floor rooms for a memorable stay. Hotel Nikko Niigata, located in the vibrant Niigata Port area, offers a lively waterfront atmosphere with fresh seafood and cultural attractions. The hotel features exceptional amenities, including concierge service and an on-site restaurant. Each room ensures comfort with air conditioning and complimentary Wi-Fi; select rooms have stunning views of mountains, rivers, or the sea. Nearby landmarks, like the Niigata Nippo Media Ship and Nishikaigan Park, are just a short walk away, perfect for two travelers seeking adventure and relaxation. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersUsers are booking a place in Niigata every 1 minutes on Agoda.com
Cleanliness 9.3
Service 9.1
Value for money 8.8
Facilities 8.6

Based on 5,944 verified reviews

Cleanliness

9.3

Service

9.1

Value for money

8.8

Facilities

8.6

Location

8.6

Room comfort and qua...

8.4

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Nearest transportation options

Niigata Highway Bus Terminal is within 1.24 km

Niigata Train Station is within 1.48 km

See map

8.6Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Befco Bakauke Observatory Room
40 m
Toki Messe
210 m
Pia Bandai
280 m
Bandai Bridge
820 m
Niigata Nippo Media Ship
830 m
Closest landmarks
Befco Bakauke Observatory Room
40 m
The Niigata Bandaijima Art Museum
50 m
Toki Messe
210 m
Pier Bandai Fish Market
230 m
Pia Bandai
280 m

Good to know

Value for money8.8
Distance to city center1.8 km
Location rating8.6
Nearest airportNiigata Airport (KIJ)
Distance to airport5.6 km

Rooms available at Hotel Nikko Niigata

Excellent
Room comfort & quality

8.4

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Based on 3619 reviews from verified travelers

Small Double Bed Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Small Double Bed Smoking
...
  • Room size: 23 m²/248 ft²
  • River view
  • 1 double bed
Enter dates to see prices
Deluxe Twin Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Luxury Twin Room - Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Deluxe Single Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin - Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Single Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Luxury Twin Room - Smoking
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room for 3 People - Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Corner Twin Non-Smoking
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Yes! The benefits of staying at Hotel Nikko Niigata include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your vacation.

While lounging at Hotel Nikko Niigata, enjoy your evening or night out at Bandai Soba & Curry Standing Eatery, oO SPACE Niigata, and Beat Tarafuku to make the most out of your nightlife.

Hotel Nikko Niigata has a total of 203 rooms.

Hotel Nikko Niigata can communicate up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the Amenities and facilities section and in the Languages spoken category to find out what different languages this property supports.

Hotel Nikko Niigata supports up to 8, with payment card selections consisting of Cash, MasterCard, Visa, and American Express.

64.0% of our past customer critiques have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Nikko Niigata down in the review section.

Past solo travelers that have stayed at this property have given Hotel Nikko Niigata an average rating of 8.9. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given Hotel Nikko Niigata an average rating of 8.7. You can look up more comprehensive customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Hotel Nikko Niigata an average rating of 8.8. You can check out more specific customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

Shopping options in Hotel Nikko Niigata’s Niigata Port neighborhood include CoCoLo Niigata.

More about Hotel Nikko Niigata

More about Hotel Nikko Niigata

Experience Comfort and Convenience at Hotel Nikko Niigata

Nestled just 1.8 kilometers from the vibrant city center of Niigata, Hotel Nikko Niigata offers a perfect blend of urban accessibility and tranquil comfort. Whether you're arriving from the airport, which is just a 25-minute drive away, or exploring the city's local attractions, this 4-star hotel provides a welcoming retreat with modern amenities and stylish accommodations. With 203 well-appointed rooms, guests can enjoy spacious comfort and thoughtful services designed to enhance their stay. Check-in begins at 2:00 PM, allowing guests to settle in and start their Niigata adventure at their convenience. Check-out is gracefully scheduled until 11:00 AM, giving visitors ample time to relax before departure. Please note that the hotel maintains a strict child policy, with children not allowed to stay free of charge, and additional fees may apply. Whether you're traveling for business or leisure, Hotel Nikko Niigata promises a memorable stay filled with comfort, convenience, and warm hospitality.

Entertainment and Shopping at Hotel Nikko Niigata

Experience a delightful blend of relaxation and shopping at Hotel Nikko Niigata, where entertainment meets convenience. The hotel features a charming gift and souvenir shop, perfect for picking up unique local keepsakes and thoughtful gifts to commemorate your stay. Whether you're searching for a special memento or a tasteful souvenir, this shop offers a curated selection of high-quality items that reflect the vibrant culture of Niigata. Beyond shopping, guests can enjoy the welcoming atmosphere of the hotel’s amenities, making every moment of your visit both enjoyable and memorable. The combination of comfortable accommodations and engaging retail options ensures that your stay at Hotel Nikko Niigata is not only restful but also filled with opportunities to explore and indulge in local treasures.

Convenience Facilities at Hotel Nikko Niigata

Hotel Nikko Niigata offers a comprehensive range of convenience facilities designed to enhance your stay. Guests can enjoy the ease of free Wi-Fi available in all rooms and public areas, ensuring seamless connectivity throughout their visit. For added convenience, the hotel provides express check-in and check-out services, along with luggage storage options, making your arrival and departure smooth and hassle-free. Additionally, the hotel features a vending machine and a designated smoking area for guest comfort and convenience. To cater to your practical needs, Hotel Nikko Niigata also offers laundry and dry cleaning services, as well as safety deposit boxes for securing valuables. The concierge service is available to assist with local information and arrangements, while daily housekeeping ensures your room remains fresh and comfortable throughout your stay. Whether you're traveling for business or leisure, these thoughtful facilities make Hotel Nikko Niigata an ideal choice for a convenient and comfortable experience.

Convenient Transport Facilities at Hotel Nikko Niigata

Hotel Nikko Niigata offers guests the convenience of an onsite car park, making it easy to explore the vibrant city of Niigata at your own pace. Whether you're arriving by car or planning to rent one during your stay, the hotel provides ample self-parking options to accommodate your needs. Please note that car park charges are applicable, ensuring a secure and well-maintained parking environment for all guests.

Luxurious Comfort and Modern Amenities at Hotel Nikko Niigata

Experience a stay of unparalleled comfort with the well-appointed rooms at Hotel Nikko Niigata. Each room features air conditioning to keep you comfortable year-round, along with blackout curtains that ensure a restful night's sleep. For your convenience, the rooms are equipped with a hair dryer, toiletries, and plush linens and towels, creating a spa-like experience right in your accommodation. Entertainment and refreshment are at your fingertips with in-house movies, satellite/cable TV, and a television, allowing you to unwind after a busy day. Complimentary tea and a mini bar are provided for your enjoyment, while a refrigerator offers added convenience. To start your day or relax in the evening, guests can indulge in the provided bathrobes and enjoy the daily newspaper, making your stay both luxurious and effortless.

Exquisite Dining Experiences at Hotel Nikko Niigata

Indulge in a delightful culinary journey at Hotel Nikko Niigata, where our restaurant offers a diverse menu designed to satisfy every palate. From traditional Japanese delicacies to international favorites, our dining venue provides a welcoming atmosphere for guests to enjoy a memorable meal. Start your day with our hearty breakfast buffet, featuring a wide array of fresh, locally sourced ingredients and expertly prepared dishes to energize your morning. Our commitment to comfort extends beyond the dining table with daily housekeeping services that ensure a clean and relaxing environment during your stay. Whether you're beginning your day with a satisfying breakfast or unwinding after a day of exploring Niigata, our restaurant and attentive staff are here to provide a seamless and enjoyable dining experience.

Comfortable and Diverse Room Options at Hotel Nikko Niigata

Hotel Nikko Niigata offers a wide range of thoughtfully designed rooms to suit every traveler's needs. Guests can choose from spacious options like the Deluxe Twin and Corner Twin rooms, both offering ample space and comfort, or opt for more intimate settings such as the Standard Single or Small Double beds. For those traveling with family or groups, the Deluxe Twin Room for 3 People and Deluxe Twin Room for 3 Guests provide flexible arrangements without compromising on comfort. Whether you prefer smoking or non-smoking rooms, the hotel ensures a variety of choices to cater to your preferences. Booking your stay through Agoda guarantees you the best prices available, making your trip more affordable and stress-free. The platform offers a seamless booking experience, allowing you to secure your ideal room quickly and easily, so you can focus on enjoying your visit to Niigata without any hassle. With competitive rates and user-friendly service, Agoda makes planning your stay at Hotel Nikko Niigata both convenient and economical.

Discover the Vibrant Atmosphere of Niigata Port

Nestled along the scenic coastline of Niigata, Niigata Port is a bustling hub of activity and natural beauty. This vibrant port area offers stunning views of the Sea of Japan, where ships and ferries come and go, creating a lively maritime atmosphere. Visitors can enjoy leisurely strolls along the waterfront, taking in the fresh sea breeze and picturesque sunsets that paint the sky in hues of orange and pink. The port is also home to a variety of seafood markets and restaurants, serving up some of the freshest catches from the ocean, making it a paradise for food lovers. Beyond its maritime charm, Niigata Port is a gateway to outdoor adventures and cultural experiences. The nearby Niigata Port Tower provides panoramic views of the city and the bay, offering a perfect spot for photography enthusiasts. During the summer months, the area hosts lively festivals and events that celebrate local traditions and maritime history. Whether you're exploring the bustling markets, enjoying a boat tour, or simply relaxing by the water, Niigata Port offers a dynamic and memorable experience that captures the essence of this coastal city.

Seamless Journey from Niigata Airport to Hotel Nikko Niigata

Travelers arriving at Niigata Airport, conveniently located just approximately 15 kilometers from the city center, will find it effortless to reach Hotel Nikko Niigata. Upon arrival, you can opt for a comfortable taxi ride, which typically takes around 20 minutes and offers direct, door-to-door service. For a more economical option, airport shuttle buses are available and operate regularly, providing a scenic and hassle-free transfer to the hotel. The shuttle bus stop is situated just outside the arrivals area, and the service is well-coordinated with flight arrivals, ensuring a smooth transition to your stay. Alternatively, if you prefer public transportation, you can take a local bus from Niigata Airport to Niigata Station, which is a major transportation hub in the city. From Niigata Station, Hotel Nikko Niigata is easily accessible via a short taxi ride or a leisurely 15-minute walk along the scenic port area. The hotel’s proximity to the waterfront and major transit points makes it an ideal choice for travelers seeking convenience and comfort upon arrival. Whether you choose a quick taxi, a shuttle bus, or public transit, your journey from Niigata Airport to Hotel Nikko Niigata promises to be straightforward and comfortable.

Affordable Luxury: Hotel Nikko Niigata’s Competitive Pricing in the City

Hotel Nikko Niigata offers an excellent value for travelers seeking comfort and quality without breaking the bank. With room rates ranging from $101 to $150, it aligns perfectly with the average hotel prices in Niigata, ensuring guests receive a premium experience at a reasonable price. Whether you're visiting for business or leisure, this hotel provides a fantastic balance of affordability and luxury. Compared to other accommodations in Niigata, Hotel Nikko Niigata stands out as a reliable choice within the typical price range of $101 to $150. Its pricing reflects the high standards of service, modern amenities, and convenient location that travelers expect in this vibrant city. Booking a stay here means enjoying the best of Niigata without overspending, making it an ideal option for both budget-conscious and discerning travelers.

Exceptional Hospitality and Stunning Views at Hotel Nikko Niigata

Guests consistently praise Hotel Nikko Niigata for its warm and friendly staff, who are known for their professionalism and hospitable service. Visitors find the rooms to be spacious, clean, and comfortably furnished, providing a perfect retreat after a day of exploring the city. One of the standout features highlighted by guests is the breathtaking sea view from the hotel rooms, offering an unforgettable visual experience of Niigata’s coastline. Complementing the excellent accommodations, guests also enjoy the hotel’s delicious breakfast offerings. The chef’s omelet and French toast, particularly the Maruyone’s carrot version in Sanjo city, receive rave reviews for their flavor and quality. With reliable internet and superb amenities, Hotel Nikko Niigata ensures a memorable stay filled with comfort, scenic beauty, and exceptional service.

Exceptional Customer Ratings Highlight Hotel Nikko Niigata’s Excellence

Hotel Nikko Niigata consistently earns high praise from guests, reflected in its impressive overall rating of 8.9. Travelers particularly commend the hotel’s outstanding cleanliness, which scores an exceptional 9.3, ensuring a pristine and inviting environment for all visitors. The hotel’s strategic location also receives strong appreciation, making it an ideal choice for those seeking convenience and accessibility in Niigata. Guests also highlight the hotel’s excellent staff performance, with a notable score of 9.1, demonstrating the attentive and professional service that enhances their stay. While the food and dining options received a slightly lower rating of 7.5, the overall experience remains highly positive, supported by the hotel’s comfortable accommodations and well-maintained facilities. Hotel Nikko Niigata stands out as a top choice for travelers seeking quality, cleanliness, and attentive service in the heart of Niigata.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bottle of water
  • Breakfast [buffet]
  • Chinese cuisine in restaurant
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Salad in restaurant
  • Soup in restaurant
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shops
  • Shrine
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Food and dining

Restaurants on site
オールデイダイニング セリーナ
  • Menu: Buffet, A-la-carte

Location

5-1,Bandaijima,Chuo-ku, Niigata Port, Niigata, Japan, 950-0078

Excellent8.6

Location

Airports
  • Niigata Airport (KIJ)
    5.6 km
  • Shonai Airport (SYO)
    117.7 km
Public transportation
  • Niigata Highway Bus Terminal
    1.2 km
  • Niigata Train Station
    1.5 km
Hospital or clinic
  • Drug Tops
    2.3 km
Shopping
  • CoCoLo Niigata
    1.5 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Befco Bakauke Observatory Room
    40 m
  • Toki Messe
    210 m
  • Pia Bandai
    280 m
  • Bandai Bridge
    820 m
  • Niigata Nippo Media Ship
    830 m
  • Imayo Tsukasa Sake Brewery
    1.5 km
  • Hakusan Shrine
    2.2 km
  • Marinepia Nihonkai
    2.7 km
  • Big Swan Stadium
    4.7 km
  • Niigtata Rice Cracker Museum
    9.2 km
Nearby landmarks
  • Befco Bakauke Observatory Room
    40 m
  • The Niigata Bandaijima Art Museum
    50 m
  • Toki Messe
    210 m
  • Pier Bandai Fish Market
    230 m
  • Pia Bandai
    280 m
  • Minato Kobo
    310 m
  • Minatopia Niigata City History Museum
    520 m
  • Media Ship Observation Decks
    780 m
  • Bandai Bridge
    820 m
  • Niigata Nippo Media Ship
    830 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There is no airport transfer service at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center1.8 km
  • Travel time to airport (minutes)25
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)2800 JPY
The property
  • Number of floors31
  • Room voltage100
  • Number of rooms 203
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
  • License Id / Local Tax ID/ Entity NameLTN, LT
Parking
  • Daily parking fee1000 JPY

Property announcements

Information on children's rates. Adult: 13 years old and older Child: 12 years old and under (free of charge for sleeping together) However, children who use bedding are charged the same price as adults. <子供料金について> 大人:13歳以上 小人:12歳以下(添寝無料) ※但し、小人であっても寝具を使用する場合は大人同額となります。

Reviews of Hotel Nikko Niigata from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 7.2
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 9.6
  • 9.6

Most recent

  • Cleanliness score 9.3 out of 10 and is a high score in Niigata
    Cleanliness9.3
  • Service score 9.1 out of 10 and is a high score in Niigata
    Service9.1
  • Value for money score 8.8 out of 10 and is a high score in Niigata
    Value for money8.8
  • Facilities score 8.6 out of 10 and is a high score in Niigata
    Facilities8.6
  • Location score 8.6 out of 10 and is a high score in Niigata
    Location8.6
  • Room comfort and quality score 8.4 out of 10 and is a high score in Niigata
    Room comfort and quality8.4
High score for Niigata

Rating

9+ Exceptional (728)
8-9 Excellent (227)
7-8 Very Good (193)
6-7 Good (42)
<6 Below Expectation (45)

Review summary

Powered by OpenAI

This hotel boasts stunning views of the city and/or Sea of Japan. Spacious and clean rooms provide beautiful mountain or sea vistas. The exceptional staff offer friendly assistance and recommendations. Guests enjoy a good quality breakfast with plenty of options. Added convenience comes from the linkway connecting the hotel directly to Sado Kisen port.

Despite being 2km from the nearest train station and a 10-min walk to Family Mart, guests love the hotel's stunning views and amenities. Although some find the price high, most reviews are positive.

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Show reviews that mention 

Showing 1,235 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    보리 from South Korea
    Couple
    Deluxe Twin Non-Smoking
    Stayed 3 nights in April 2025

    “Stunning Ocean View and Exceptional Service”

    I recently stayed at this hotel and had a wonderful experience. The ocean view from my room was absolutely stunning, making every moment feel relaxing and special. The staff were exceptionally kind, attentive, and always willing to help, which made the stay even more comfortable. The hotel’s location is very convenient, just a short walk to the local fish market, perfect for exploring fresh seafood and the lively atmosphere nearby. The overall cleanliness of the hotel was impressive, and the facilities were well maintained, creating a sense of comfort and peace. The scenic views from both the room and the property’s common areas were breathtaking, offering a serene and refreshing escape. It’s the perfect place for anyone looking for a combination of great service, beautiful scenery, and easy access to local attractions. I would definitely recommend this hotel and look forward to visiting again.

    Reviewed August 18, 2025
  2. 9.6
    Exceptional
    Angeline from Philippines
    Group
    Small Double Bed Non-Smoking
    Stayed 3 nights in April 2025

    “Value for Money”

    We booked our stay at a relatively cheap rate, given that it's a five-star hotel. I am not sure if it's because there were no conferences or events happening during that time so the rates are cheaper. The rooms are big and the facilities are very good. The breakfast was superb and we also tried their promotional strawberry-themed lunch, which was very interesting and satisfying. The staff were very helpful as well. Given that it's somewhat of a landmark building in Niigata, the hotel is further away from the commercial district and you need to drive or take public transportation to get to the busy areas. But it offers you the best views of the city and the Sea of Japan because it is isolated. The other advantage of its location is its proximity to the ferry terminal, which is good for us given that we continue our journey to Sado Island via the car ferry. Overall, I would recommend this hotel.

    Reviewed April 29, 2025

    Thank you very much for choosing Hotel Nikko Niigata and for sharing such a detailed and thoughtful review. We’re delighted to hear that you found great value in your stay, enjoyed our spacious rooms, superb breakfast, and seasonal strawberry-themed lunch. It’s also wonderful to know our staff made a positive impression on you. As you mentioned, while our location is a bit removed from the commercial center, we’re glad you appreciated the panoramic views and the convenience of being close to the Sado ferry terminal. We truly appreciate your recommendation and hope to welcome you back on your next visit to Niigata.

    Responded April 30, 2025
    Hotel Nikko Niigata
  3. 9.6
    Exceptional
    Tse-Chun from Taiwan
    Family with young children
    Deluxe Twin Non-Smoking
    Stayed 3 nights in July 2025

    “Love it”

    Staff were very friendly! Room was clean, comfortable, with great city and ocean view (all rooms are above 22nd floor). Breakfast buffet offered local specialties, fried pork cutlets, curry rice, Niigata styled French toast (loved this one particularly!). Although it’s not very close to the city center (15-20 min walk/3 bus stops), but for the guests to attend conferences in nearby building it’s quite convenient. We would love to go back!

    Reviewed August 17, 2025
  4. 9.2
    Exceptional
    NORIKO from Japan
    Solo traveler
    Deluxe Single Non-Smoking
    Stayed 1 night in September 2025

    “High quality of service”

    It seems that taking a taxi from Niigata Station is the best option. If you walk, it takes about 20-25 minutes, which was nice for a stroll. There is a lounge on the lobby floor that is open 24 hours, and you can purchase special coins at the front desk to enjoy some sake little by little. There is a similar facility at Niigata Station, which is cheaper, but this one allowed for a more relaxed experience. I was upgraded to a comfortable room! The cleaning was also thorough. Above all, the staff were all very kind. I have stayed near the station during my trips to Niigata in the past, but I think I will use this place from now on.

    Reviewed October 09, 2025
    Auto-translated through generative A.I.

    この度はホテル日航新潟にご宿泊いただき、誠にありがとうございます。 お部屋や清掃、そしてスタッフの対応につきまして高いご評価を賜り、心より御礼申し上げます。 また、日本酒ラウンジ「よりなせ」をゆったりとお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルは新潟駅からは少し離れておりますが、その分、落ち着いた環境と高層階からの景観をお楽しみいただけるのが魅力の一つでございます。 今後もお客様に快適で心地よいひとときをお過ごしいただけるよう、サービス品質の向上に努めてまいります。 機会がございましたらぜひ当ホテルをご利用いただけますと幸いです。 ご投稿誠にありがとうございました。

    Responded October 10, 2025
    Hotel Nikko Niigata
  5. 10.0
    Exceptional
    Jarawee from Thailand
    Couple
    Small Double Bed Non-Smoking
    Stayed 2 nights in March 2024

    “Best view and so convient”

    Our room is so cozy, spacious and has ocean view. The staff is very helpful. The location is so convient. Bus stop to niiigata station is 2 minutes away, you can walk from 2nd floor walkway and there is elevator for those with heavy luggages. 10 mins walk to fish market we walk there everydays for breakfast/lunch/dinner. There is 13 great restaurants there so you can choose whatever cuisines. Room is so clean and tidy. Best experience of this trip

    Reviewed March 08, 2024

    Dear Jarawee Thank you very much for staying at Hotel Nikko Niigata. We truly value your feedback and the time you took to evaluate our hotel. The evaluations we receive from our customers are the most important guideline for improving our daily services. Again, thank you for staying at our hotel, and we are looking forward to your next visit.

    Responded March 15, 2024
    Hotel Nikko Niigata
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