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Hilton Kuala Lumpur
Hilton Kuala Lumpur
Hilton Kuala Lumpur
Hilton Kuala Lumpur
Hilton Kuala Lumpur
Hilton Kuala Lumpur
Hilton Kuala Lumpur

Removed from saved list

8.9

Excellent

13,490 reviews

13,490 reviews

Housekeeping271
Breakfast183
View102
See map

9.2

Exceptional

Location rating score

Exceptional location - 1.05 kilometers from city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Kuala Lumpur Sentral Railway Station

110 m

KL Sentral Left Luggage Office

130 m

Nu Sentral Mall

290 m

National Museum

320 m

Museum Volunteers Malaysia

350 m

Popular landmarks
KL Bird Park

830 m

Chinatown - Kuala Lumpur

1.5 km

Central Market

1.6 km

Menara Kuala Lumpur

2.8 km

Jalan Alor

3.0 km

Closest landmarks
Zeta Bar

10 m

Jacuzzi

30 m

Wilson Parking

60 m

Pool Bar & Grill@8

110 m

Tourism Malaysia at KL Sentral

130 m

Hilton Kuala Lumpur

3 Jalan Stesen Sentral, Kuala Lumpur Sentral, Kuala Lumpur, Malaysia, 50470 - See map

Get the added peace of mind that comes with Clean and Safe, when you book a stay here. Conveniently situated in the Kuala Lumpur Sentral part of Kuala Lumpur, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transfer

Excellent breakfast

Clean and Safe

Unparalleled Level of Hygiene and Safety for Hotels

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Check-in/out [express]

Fitness center

Spa

Luggage storage

Swimming pool [outdoor]

This property is in high demand!

11 travelers have booked today.

Value for money8.7
Location rating9.2
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport14.8 km

Rooms available at Hilton Kuala Lumpur

Excellent
Room comfort & quality

8.7

Twin Executive Lake View
...
  • Room size: 44 m²/474 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
King Executive Lake View
...
  • Room size: 44 m²/474 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Twin Executive Plus Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 175 m²/1884 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Lifestyle Suite
...
  • Room size: 130 m²/1399 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
King Executive Plus Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Deluxe Lake View
...
  • Room size: 44 m²/474 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 89 m²/958 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Penthouse
...
  • Room size: 250 m²/2691 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Twin Hilton Plus Room
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Kuala Lumpur?

Hilton Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 350 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hilton Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for a fee of 3 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hilton Kuala Lumpur?

Start your mornings right, with the à la carte and continental breakfast options offered at Hilton Kuala Lumpur. There's an additional charge of 89 MYR for adults and 44 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Kuala Lumpur?

Hilton Kuala Lumpur features 3 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte during opening hours.

Can special events be hosted at Hilton Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings can be hosted at Hilton Kuala Lumpur. In-house planning service is offered to help your event go smoothly.

Can business events be hosted at Hilton Kuala Lumpur?

On-site venues and convenient event services make Hilton Kuala Lumpur an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 140 people.

What is the smoking policy at Hilton Kuala Lumpur?

Hilton Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hilton Kuala Lumpur?

The closest train, metro, or bus station is KTM Komuter, 60 m away from Hilton Kuala Lumpur.

What restaurants are nearby Hilton Kuala Lumpur?

Hilton Kuala Lumpur’s neighborhood is Kuala Lumpur Sentral which includes popular restaurants such as Chat Masala, Contango and ABC Bistro Cafe.

What popular shopping places are close to Hilton Kuala Lumpur?

Located in the Kuala Lumpur Sentral area, Hilton Kuala Lumpur is close to great shopping choices like Nu Sentral Mall, Wei-Ling Gallery and Pelita Hati Gallery of Art.

What are popular attractions near Hilton Kuala Lumpur?

Hilton Kuala Lumpur is located in Kuala Lumpur Sentral area, which is famous for attractions such as KL Bird Park, Islamic Arts Museum Malaysia and National Mosque (Masjid Negara).

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See map

Explore the neighborhood

What people love about Hilton Kuala Lumpur

  • 10

    Exceptional
    Location

    "Very close to central public transportation hub & mall."

    mohd

    |

    October 17, 2022

  • 9.6

    Exceptional

    "This is definitely a hotel to considered when you're in KL."

    Voon

    |

    October 12, 2022

  • 10

    Exceptional

    "Excellence hotel service."

    Wai

    |

    October 8, 2022

Overall rating:

8.9

Excellent
13,490 reviews
Cleanliness
9.2
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
Very pleased with the room amd services of the hotel
Steven from Singapore
Business traveler
More about Hilton Kuala Lumpur

More about Hilton Kuala Lumpur

Hilton Kuala Lumpur

Take a good wander and unveil the wonder of Kuala Lumpur with a stay at Hilton Kuala Lumpur. Conveniently located only 6.9 km from Terminal Bersepadu Selatan, a stay at Hilton Kuala Lumpur adds efficiency to your trip with easy city access and diverse day trip options.
Have a hassle-free trip while enjoying the services and amenities offered by Hilton Kuala Lumpur. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Kuala Lumpur even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Hilton Kuala Lumpur thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Hilton Kuala Lumpur from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television, in-room video streaming and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.
Hilton Kuala Lumpur also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at Hilton Kuala Lumpur begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar and nightclub.
Hilton Kuala Lumpur offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's yoga room. Get social at the hotel's shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

Experience all the sights and local attractions of Kuala Lumpur with Hilton Kuala Lumpur as your base. Don't forget to stop by Menara Kuala Lumpur located 2.8 km away, where everyone who visits Kuala Lumpur wants to have their photo taken.

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Amenities and facilities
Exceptional
Facilities

9

Most talked about facilities

Breakfast

193 mentions

Housekeeping

144 mentions

Swimming Pool

134 mentions

Internet

109 mentions

Languages spoken

  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Nepali
  • Spanish
  • Tamil
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Laptop safe box
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
Food and dining
Breakfast options
  • Continental
Restaurants on site

Chynna

  • Cuisine: Chinese
  • Menu: Buffet

Iketeru

  • Cuisine: Japanese
  • Menu: Buffet

Chambers Grill

  • Cuisine: Grill/BBQ
  • Menu: Buffet

Vascos

  • Menu: A-la-carte

Graze

  • Cuisine: International
  • Menu: Buffet

Boardwalk

  • Menu: Buffet
Location
3 Jalan Stesen Sentral, Kuala Lumpur Sentral, Kuala Lumpur, Malaysia, 50470
Exceptional
Location

9.2

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    14.8 km 34 min drive
  • Kuala Lumpur International Airport (KUL)
    43.8 km 55 min drive

Public transportation

  • KTM Komuter
    60 m
  • LRT Kelana Jaya Line
    120 m

Hospital or clinic

  • Poliklinik Mallal
    570 m

Shopping

  • Pavilion Kuala Lumpur
    3.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    80 m 1 min walk
What's nearby

Popular landmarks

  • KL Bird Park
    830 m
  • Chinatown - Kuala Lumpur
    1.5 km
  • Central Market
    1.6 km
  • Menara Kuala Lumpur
    2.8 km
  • Jalan Alor
    3.0 km
  • Pavilion Kuala Lumpur
    3.5 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    3.6 km
  • Aquaria KLCC
    3.7 km
  • Petronas Twin Towers
    3.9 km
  • KLCC Park
    4.0 km

Nearby landmarks

  • Zeta Bar
    10 m
  • Jacuzzi
    30 m
  • Wilson Parking
    60 m
  • KTM Komuter
    60 m
  • Pool Bar & Grill@8
    110 m
  • Kuala Lumpur Sentral Railway Station
    110 m
  • LRT Kelana Jaya Line
    120 m
  • KL Sentral Railway Station
    120 m
  • KL Sentral
    130 m
  • Tourism Malaysia at KL Sentral
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee350 MYR
  • Travel time to airport (minutes)50

Extras

  • Breakfast charge (unless included in room price)89 MYR
  • Daily Internet/Wi-Fi fee29 MYR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors35
  • Number of restaurants3
  • Number of rooms 512
  • Year property opened2004
  • Most recent renovation2016

Parking

  • Daily parking fee3 MYR

Reviews of Hilton Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities9.0
Location9.2
Room comfort and quality8.7
Service9.0
Value for money8.7
High score for Kuala Lumpur
Rating
9+ Exceptional (2,348)
8-9 Excellent (769)
7-8 Very Good (678)
6-7 Good (208)
<6 Below Expectation (219)
Time of the year
Mar - May (861)
Jun - Aug (993)
Sep - Nov (1,113)
Dec - Feb (1,255)
All guests (9,124)
All room types
All languages

Show reviews that mention 

Showing 4,222 verified guest comments
12345
10.0
Exceptional
Maizatul from Malaysia
Family with young children
King Deluxe Plus Room
Stayed 1 night in December 2021

GREAT! ”

Pros: From checkin with Ms. Zana, we got exactly room that we request. Ms. Zana even give us a better view than what we booked. And she explained all the details perfectly to us! Checked out with Ms. Hezren and she explained about balance deposit well and ask us about our stay. Concierge team also superb and friendly and very helpful! Housekeeping attendant that makeup our room on 2nd day stay Mr. MD Alamin clean the room perfectly and very friendly! Whatever that we request from housekeeping team, we always get extra tho we never ask for so many hahaha their MAGIC/Call Centre also very helpful and friendly. I think it's Nana the one that sounds very friendly! Their pool attendant also very helpful amd friendly. Their VASCO manager male im coat that attend us on our last day breakfast 9/12/21 very great and all staffs at VASCO are superb. Food also variety. Their In Room Dining and ala carte are superb! Since we're enjoying it in room and Lounge, it taste so delicious! You guys should try it! We enjoy our stay at Hilton KL from 7-9/12/21 ♥️ Cons : we book package with dinner, unfortunately dinner is only serve to the room not for buffet. Sincere review from, Room 2424 🤍

Reviewed December 09, 2021

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10.0
Exceptional
Maizatul from Malaysia
Family with young children
King Deluxe Plus Room
Stayed 1 night in December 2021

GREAT! ”

Pros: From checkin with Ms. Zana, we got exactly room that we request. Ms. Zana even give us a better view than what we booked. And she explained all the details perfectly to us! Checked out with Ms. Hezren and she explained about balance deposit well and ask us about our stay. Concierge team also superb and friendly and very helpful! Housekeeping attendant that makeup our room on 2nd day stay Mr. MD Alamin clean the room perfectly and very friendly! Whatever that we request from housekeeping team, we always get extra tho we never ask for so many hahaha their MAGIC/Call Centre also very helpful and friendly. I think it's Nana the one that sounds very friendly! Their pool attendant also very helpful amd friendly. Their VASCO manager male im coat that attend us on our last day breakfast 9/12/21 very great and all staffs at VASCO are superb. Food also variety. Their In Room Dining and ala carte are superb! Since we're enjoying it in room and Lounge, it taste so delicious! You guys should try it! We enjoy our stay at Hilton KL from 7-9/12/21 ♥️ Cons : we book package with dinner, unfortunately dinner is only serve to the room not for buffet. Sincere review from, Room 2424 🤍

Reviewed December 10, 2021

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10.0
Exceptional
Ivan from Malaysia
Couple
King Hilton Deluxe
Stayed 1 night in January 2020

Best among the best!!”

I always had high expectation with the brand Hilton, and it does not disappoint me in anyway. Smooth check in and out process, the set up of the hotel, make it so much different from other 5 star in town. As we entered our room, you know that it is prepared long before your arrival, the aircon is cool as you enter. A note to welcome you on the desk with small snack. The room is so comfy and relaxation ambience that make you don't want to leave for the outside world, we can stay there whole day. The varieties of breakfast offered, we can't even finish every type of it. Recommended if you are catching a flight on the next day, within walking distance for you to check in with Malaysia Airlines, hassle free airport transfer. Beside, there are numerous dining option in the hotel, the pool, gym and other exploration, it is like a city inside the hotel. I couldn't find anything to complain even if i wanted to. We love Hilton and definitely our first selection in the future.

Reviewed January 06, 2020

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10.0
Exceptional
Elina from Malaysia
Couple
King Hilton Deluxe
Stayed 2 nights in April 2021

Lives up to its name”

First day checking in was smooth despite the gazillions of people (weekend) and that locals are cooped up in the same state. Guests were directed to a waiting area - cafes etc. I would say they managed the situation well. I believe staff from top to bottom came out to help manage the crowd and did what they can to ensure everyone gets their room within the same hour. Which they did on that day. Room was clean and of course maintained as expected. Staff were attentive and acted swiftly.Maybe my experience is different from others - as I could see there were guests that complained about delayed housekeeping etc I mean there are thousands of guests and only several teams handling so many aspects of hotel managing. Put yourselves in their shoes. Again, this is my experience and it was a great stay for what I have paid for. To all the staff at Hilton KL, keep up the good work. Thank you.

Reviewed April 12, 2021

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10.0
Exceptional
Zhe from Malaysia
Couple
King Deluxe Lake View
Stayed 1 night in November 2021

Great hotel in prime KL location”

We choose this hotel as our anniversary occasion due to its' strategic location in KL Sentral (walking distance to the KL Sentral - provide varieties of public transport & Nu Sentral for shopping and retail shoplots). The price for a night is quite reasonable inclusive of the breakfast, they do provide multiple packages for travelers to choose (to include dinner & breakfast or exclude both). We spent some great time for our we time during our stay. The facilities such as spa & swimming pool are great! Swimming pool is sharing with Le Méridien Kuala Lumpur and it's surrounded by few skyscrapers so it's shady in the morning time. Bathroom cleanliness is good, just like what is promoted in their photo. Great value of money. For those travelers with car, they do have special rates for hotel guests, do verify at their counter to get the flat rate charges.

Reviewed November 25, 2021

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10.0
Exceptional
Stephanie from Malaysia
Solo traveler
King Hilton Deluxe
Stayed 2 nights in November 2021

Luxurious comfort”

Had a lovely stay here at Hilton KL. The staff were very friendly and helpful. I feel a little bad now because I can't remember the name of the front office employee who checked me in. He was super helpful in answering all my questions - I took up a fair bit of his time but he was patient with me. Thank you! The room was luxurious and the bed was super comfy. Gym is well equipped - used it two days in a row (remember to make bookings in advance) and the buffet breakfast was delicious as well. During my stay, I had the opportunity to dine at Iketeru and Chamber's Grill - both deserve 5 stars for their food and service. Will definitely visit again to try other items on the menu. Overall, Hilton KL is a really good choice if you're looking for a staycation in the city.

Reviewed December 06, 2021

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10.0
Exceptional
Nurhanisah from Malaysia
Couple
King Deluxe Plus Room
Stayed 3 nights in January 2022

Exceptional”

Stayed for 3 nights as a wedding anniversary celebration. Location : Very convenient, with close proximity to all the public transportation (KLIA Express, LRT, MRT, KTM, taxis, e-hailing, buses) and right next to NU Sentral mall Food : Breakfast was nice although the menu was repetitive, loved the fact that they're attentive & served options of teh tarik/nescafe tarik etc. However the chefs/waiters should know what they're actually serving for some of the food were not labelled. Cleanliness : Top notch. Room service : Excellent, delivered my requests straight away, although our in-room mini bar was not complete when we checked in, probably not re-filled from the previous patrons stay. Special anniversary request : The chocolate cake was delicious and the decorations were simple yet satisfactory. Miscellaneous : The deposit was RM200/night. Overall, we enjoyed our short staycation.

Reviewed January 10, 2022

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10.0
Exceptional
Ahmad from Malaysia
Couple
King Deluxe Plus Room
Stayed 2 nights in July 2020

Great anniversary staycation”

Dear Zanna, We would to express our gratitude for the most amazing stay at a hotel that we have had throughout our marriage so far. It was my wife's first time stay at a Hilton Hotel. The service from your hotel staffs were great. Thank you for the great room choice provided and the decorations made.  We were surprised with the complimentary cake given. The bathroom and amenities provided were great. The swimming pool was clean. The breakfast was very good, but there could be some improvements in terms the efficiency of the time taken for order collection and delivery of dishes as the time to eat was limited to 1 hour.

Reviewed July 13, 2020

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10.0
Exceptional
Soo-hee from South Korea
Solo traveler
Twin Hilton Deluxe
Stayed 1 night in October 2019

I enjoyed this comfortable and convenient home.”

I stayed for 6 days in Kuala. The 1st day and the last, I stayed in Hilton Kuala Lumpur. The 1st day I felt all the staffs are kind and good-trained. They always did their best for me. Their service touched my mind. Especially, I was lucky because I could meet Nizam there at the last day in Kuala. He tried to offer me a fantastic view room for me. Maybe he read my mind. Actually I felt a little bit lonely and sorrow due to my disease but I felt better after I recognize his effort., he made me happy. I hope I could get over and come back to Kuala, then I would stay again in Hilton Kuala. Thank you so much, Nizam. See you soon.

Reviewed October 25, 2019

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10.0
Exceptional
Nur from Malaysia
Family with young children
Twin Hilton Plus Room
Stayed 1 night in January 2021

THE BEST CUSTOMER SERVICE !”

We arrived to check-in at 3.45pm but the room is not ready yet. Ms Nani at front desk who handle our check in appology and ask us to sit at the coffee house and give us a complimentary drinks + late check out the next day at 3pm. Thanks to her we felt appreciated as guest to the hotel. We check in at 4.30pm. The room is secured with sticker with label that the room has disinfect and clean thoroughly. As a travellers with young children, i feel so secure and doubt-free with the room hygiene. Definitely the best and pleasant stay. This is my 2nd time this month staying here. The best customer service, and they really take rensposibility of their

Reviewed January 11, 2021

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10.0
Exceptional
Ahmad from Malaysia
Solo traveler
King Hilton Deluxe
Stayed 1 night in January 2021

Very comfortable stay and nice staff”

This is my third time staying here. The hospitality of Hilton’s staff is like always, top notch. I checked in late and had to go somewhere, the lady at the reception offers to bring my luggage upstairs. Thank you dear. When i came back, i was about to take a bath, somehow there’s some trouble with the water in my room and after checked by staff, they offered me to change to another room. Thank you for going extra mile for me, in the middle of the night. The next morning, i was about to add on breakfast for myself as i booked before without breakfast and decided to add on anyway, the receptionist offered me a free breakfast!! I’m really shocked and touched. Really thank you Hilton for the nice stay ever!!

Reviewed January 07, 2021

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10.0
Exceptional
Chun from Malaysia
Couple
King Hilton Deluxe
Stayed 2 nights in November 2021

Best 5 star hotel with affordable price”

Where in KL can you find a 5 star hotel where all rooms come with bathtub, with the price of RM250+? Value for every cents you pay for one night. It's clean, well maintained facilities, friendly staff, cozy bed. The best part is the bathroom, beautiful design and spacious layout, and the water pressure is very strong, like you are doing spa when showering! Water temperature also very stable and easy to control. It is just next to KL sentral, a convenient location, so basically u can get to many places, including airport, just by public transport.

Reviewed December 16, 2021

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10.0
Exceptional
Yingting from Malaysia
Couple
King Hilton Deluxe
Stayed 3 nights in December 2021

Exceptional”

We totally enjoyed our stay at Hilton KL. The room was spacious and clean, and came with a bathtub. Hotel staffs were helpful. The breakfast was great. We also paid a visit to Chamber's Grill/ Aviary Bar just right beside the lobby. The food and drinks were awesome. Cons: 1) Make sure you bring some cash if you would like to drink at the pool bar cuz you don't get to charge to your room. 2) I like the breakfast but I never wanted to eat the same things everyday T_T 3) Long queue and waiting time at the reception for check-in/check-out.

Reviewed January 24, 2022

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10.0
Exceptional
Nurhafizah from Malaysia
Family with young children
King Hilton Deluxe
Stayed 1 night in December 2020

A refreshing getaway in the city”

Everything was top-notch as what is expected from Hilton. Kudos to all the staffs, they are warm and very helpful especially Mr Sharul. He is willing to help me keeping the birthday cake for my sister at the Concierge and join me in giving the surprise to her in the room. We met again during check-out and he is still as helpful as ever. Eventhough the pool is closed now, the garden in level 8 is still open for a walk. The breakfast is marvellous, room is clean and comfy. Eventhough we got to check-in at 4pm, everthing else has redeemed for it. Very recommended.

Reviewed December 05, 2020

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10.0
Exceptional
mohd from Malaysia
Family with young children
Twin Hilton Deluxe
Stayed 1 night in November 2021

The Best Hotel”

This hotel is definitely worth the money. Stayed with my 2 sons + a baby. Room - spacious and super clean. I like the layout and design. Bathroom - with bath tub but still spacious. Breakfast - various selections from breads to noodle station, indian cuisine and malay section, not to mention dessert, fruits and cereals station. Coffee was the best ! Staffs - super friendly at the restaurant :) Location - walked to Nu Sentral for window shopping. Lots of outlets available for food delivery as well. Recommended hotel ! Too bad there's no cookie :P

Reviewed December 04, 2021

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10.0
Exceptional
Hani from Malaysia
Couple
Twin Hilton Deluxe
Stayed 1 night in August 2020

Exceptional”

Had a wonderful experience at Hilton KL. The team noticed the requests I made, explained on additional charges based on what I requested and came up with quick solution on what they can give as complimentary alternative. The check in process was fast, their staffs are friendly and helpful. The room was ready when we arrived, so there was no waiting. Room was nice, beautiful bathroom and all either has been sanitised before our arrival or packed in a box/plastic to show that it's been cleaned. It was a good experience, and we'd definitely revisit.

Reviewed August 17, 2020

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10.0
Exceptional
Han from Malaysia
Couple
King Hilton Deluxe
Stayed 1 night in March 2019

A Delightful weekend staycation ”

I just want to thank the “Magic Team” who thoughtfully decorated my room & left a lovely cake, as it was exactly on my birthday when I checked in. Here’s another heartfelt Thank you to all who made every little effort to make my birthday in Hilton that memorable :-) I will return! Here’s my review; Check in/ out; staff was attentive, and wasted no time in greeting me as I walked towards the reception. (I didn’t get served with drinks or cookie tho... was kinda expecting a better welcome, but I guess they ran out of it?) Room - mine was in 1801 was right near the elevator and surprisingly unlike my other experience where rooms near elevator usually suffer noisy mechanical noises, this room didn’t have those nonsense, but the siren noises was rather noticeable since it was overlooking a police station. The toilet - well, let’s say I’m nitpicking at this point, because the “butt” spray jammed and I wasn’t able to turn it off. Somehow I managed .... somehow.

Reviewed March 25, 2019

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10.0
Exceptional
Nadya from Malaysia
Couple
King Hilton Deluxe
Stayed 1 night in June 2020

Good for honeymoon in the city”

The location is very convenient, especially if using MRT. Plenty of eateries in NU Sentral nearby or you can take MRT to Bukit Bintang area. The room is clean. They gave me cake when I told them it's my honeymoon. The only minus point I found is that the tub's drain plug got stuck so I have to kinda unclog the plug using a knife, the King bed is not King size at all, it's just two single bed pushed together and the aircond kinda make a sound during the night. All in all, I had a great honeymoon stay. Tq to the attentive staff.

Reviewed July 01, 2020

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10.0
Exceptional
Nor from Malaysia
Couple
King Hilton Deluxe
Stayed 1 night in September 2021

Best service only at Hilton Kuala Lumpur”

We were greet by their staff upon arrival and fast check in process. Mr Omar from front desk was so cheerful, assist and advise us on interesting place to go around KL. The best swimming pool, very fun slide and clean pool area. Breakfast was great and i love their nasi lemak rendang ayam 💋 Check out process also good and assist by Ms Kristine if im not mistaken. Great job, Hilton KL team !

Reviewed September 21, 2021

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10.0
Exceptional
Siti from Malaysia
Family with young children
King Hilton Deluxe
Stayed 1 night in October 2021

Best city hotel”

The room is spacious, our room is king deluxe with lake view. I went with 3 kids and we don't have to request additional bed. The pool is nice too with water slide. They control only 1hr per session so manage to book 2 session during our stay. Hotel staffs are good, hotel cleanliness also good. Just we think that the breakfast spread is not so much maybe due to covid for easier control. Overall, we satisfied with out stay. Recommended! 🙂

Reviewed November 01, 2021

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