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Heritage Hotel Suites and Spa
Heritage Hotel Suites and Spa
Heritage Hotel Suites and Spa
Heritage Hotel Suites and Spa
Heritage Hotel Suites and Spa
Heritage Hotel Suites and Spa
Heritage Hotel Suites and Spa

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8.5

Excellent

16 reviews

16 reviews

See map

9.5

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
MS Communications

80 m

Pokhara Halal Food Market

100 m

Paradiso Sports Bar and Grill

140 m

Avia Club Nepal

170 m

Asha Fresh house

210 m

Popular landmarks
Poon Hill

240 m

Phewa Tal (Fewa Lake)

350 m

Varahi Mandir

550 m

Peace Temple

1.7 km

Gupteswar Gupha

2.3 km

Closest landmarks
ORLA Fitness Revolution Cafe

70 m

Nirvana Singing Bowl (2nd floor)

90 m

Trekking Medicine Pharmacy

120 m

Club Paradiso

130 m

Club Amsterdam

160 m

Heritage Hotel Suites and Spa

Heritage Street, Phewa Lake, Pokhara, Nepal, 33700 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Phewa Lake part of Pokhara, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Poon Hill. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

100 meters to public transportation

Check-in [24-hour]

Free airport transfer

240 meters to Poon Hill

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Sauna

Spa

Bicycles

Front desk [24-hour]

Cheaper than 88% of all properties in Pokhara in the last 24 hoursCompared to 350 Pokhara properties at Agoda for various dates
Value for money8.1
Location rating9.5
Nearest airportPokhara Airport (PKR)
Distance to airport2.4 km

Rooms available at Heritage Hotel Suites and Spa

Deluxe Suite Room
...
  • Mountain view
  • Balcony/terrace
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Junior Suites
...
  • Mountain view
  • Balcony/terrace
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Deluxe Twin Rooms
...
  • Pool view
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 15 m²/161 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Deluxe Suite,Bathtub
...
    Enter dates to see prices
    Junior Suite,Bathtub
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      ...
        Enter dates to see prices
        Double Room
        ...
          Enter dates to see prices
          Twin Room
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Heritage Hotel Suites and Spa?

            Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Heritage Hotel Suites and Spa?

            Heritage Hotel Suites and Spa is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Heritage Hotel Suites and Spa has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Pokhara with private transportation, the hotel can arrange car rental for you.

            Is breakfast offered at Heritage Hotel Suites and Spa?

            Start your mornings right, with the continental and buffet breakfast options offered at Heritage Hotel Suites and Spa.

            What is the smoking policy at Heritage Hotel Suites and Spa?

            Heritage Hotel Suites and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest airport to Heritage Hotel Suites and Spa?

            The closest airport is Pokhara Airport, 2.3 km away from Heritage Hotel Suites and Spa.

            What is the closest train, metro, or bus station to Heritage Hotel Suites and Spa?

            Lake Side Bus Stop is the closest train, metro, or bus station, about 90 m away from Heritage Hotel Suites and Spa.

            What restaurants are nearby Heritage Hotel Suites and Spa?

            Heritage Hotel Suites and Spa is located in Phewa Lake, famous for good restaurants such as Rice Bowl Tibetan Restaurant, Lemon Tree and Treasure Island Korean Restaurant.

            What popular shopping places are close to Heritage Hotel Suites and Spa?

            Heritage Hotel Suites and Spa is located in Phewa Lake area which features shopping places such as Women's Skills Development Organization, Yak & Yeti Trekking Shop and Store of Hemp Clothes and Accessories.

            What are popular attractions near Heritage Hotel Suites and Spa?

            Guests at Heritage Hotel Suites and Spa can easily visit Peace Temple, MS Communications and Ganesh Kayak Shop located in the Phewa Lake area.

            What popular natural sightseeing spots are close to Heritage Hotel Suites and Spa?

            Heritage Hotel Suites and Spa is located in the Phewa Lake area, which is famous for natural sightseeing destinations such as Poon Hill, Phewa Tal (Fewa Lake) and Dihiko Paton.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Heritage Hotel Suites and Spa

            • 7.2

              Very good
              Staff 

              "The staffs are very friendly and polite."

              Joeun

              |

              August 24, 2022

            • 10

              Exceptional

              "This was one of my most favorite place to stay."

              Anju

              |

              June 10, 2022

            • 9.2

              Exceptional
              Cleanliness

              "the rooms were clean."

              Talha

              |

              May 9, 2022

            Property ranking|Compared to 350 Pokhara properties
            See all rankings
            Location score
            9.5/10
            Cheapest price score
            Service score
            8.6/10
            Cleanliness score
            8.4/10
            Better than
            99
            %
            of Pokhara properties
            Better than
            88
            %
            of Pokhara properties
            Better than
            86
            %
            of Pokhara properties
            Better than
            84
            %
            of Pokhara properties
            Overall rating:

            8.5

            Excellent
            16 reviews
            Cleanliness
            8.4
            Facilities
            7.9
            Location
            9.5
            Read all reviews >
            More about Heritage Hotel Suites and Spa

            More about Heritage Hotel Suites and Spa

            Heritage Hotel Suites and Spa

            Take a good wander and unveil the wonder of Pokhara with a stay at Heritage Hotel Suites and Spa.
            Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Pokhara even more convenient.
            Guests can enjoy free parking right at the hotel. Front desk services including concierge service and luggage storage can assist with your needs. Packing light is possible at Heritage Hotel Suites and Spa thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
            For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
            Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.
            Heritage Hotel Suites and Spa also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


            Dining and things to do

            Every day at Heritage Hotel Suites and Spa begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
            Heritage Hotel Suites and Spa offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the massage, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.


            Around the property

            Heritage Hotel Suites and Spa is the perfect spot to explore Pokhara's fascinating cultural sights and attractions. Acquire some cultural knowledge with a day at International Mountain Museum located 3.0 km away, where you can see famous works by local artists.


            Reasons to stay here

            Find some of the city's best deals here with rooms 88% cheaper than other options.
            Facilities at this hotel are rated higher than 86% of other accommodations in the city.
            Ranking higher than 98% of the city's accommodations options, this is a great choice for location.

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            Amenities and facilities
            Very good
            Facilities

            7.9

            Languages spoken

            • English
            • Hindi
            • Nepali

            Outdoor

            • Bicycles

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Fitness center
            • Garden
            • Hiking
            • Hot tub
            • Massage
            • On-site entertainment
            • Sauna
            • Spa
            • Steamroom
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Ticket services
            • Tours
            • Yoga room

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Doctor/nurse on call
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • BBQ facilities
            • Coffee shop
            • Grocery delivery
            • Happy hour
            • Poolside bar
            • Restaurants
            • Room service

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Convenience store
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Food delivery
            • Grooming service
            • Heating in public area
            • Invoice provided
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Smoke-free property
            • Smoking area
            • Terrace

            For the kids

            • Babysitting service
            • Family room
            • Kids meal
            • Swimming pool [kids]

            Access

            • CCTV in common areas
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms
            • Soundproof rooms

            Getting around

            • Airport transfer
            • Car park [free of charge]
            • Rental car
            • Shuttle service

            Available in all rooms

            • Adapter
            • Additional toilet
            • Air conditioning
            • Alarm clock
            • Balcony/terrace
            • Bathrobes
            • Bathroom phone
            • Carbon monoxide detector
            • Cleaning products
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Daily newspaper
            • Desk
            • Dressing room
            • Fan
            • First aid kit
            • Free bottled water
            • Hair dryer
            • Heating
            • Individual air conditioning
            • In-room safe box
            • Internet access – wireless
            • Linens
            • Locker
            • Mirror
            • Mosquito net
            • Non-smoking
            • Pool facilities
            • Private bathroom
            • Satellite/cable channels
            • Seating area
            • Sewing kit
            • Shoeshine kit
            • Shower
            • Sleep comfort items
            • Slippers
            • Smoke detector
            • Socket near the bed
            • Sofa
            • Soundproofing
            • Telephone
            • Tile/marble flooring
            • Toiletries
            • Towels
            • Trash cans
            • Wake-up service
            Location
            Heritage Street, Phewa Lake, Pokhara, Nepal, 33700
            Exceptional
            Location

            9.5

            Airports

            • Pokhara Airport (PKR)
              2.4 km
            • Jomsom Airport (JMO)
              67.6 km

            Public transportation

            • Lake Side Bus Stop
              90 m
            • Shanti Nagar Chowk Bus Stop
              1.5 km

            Hospital or clinic

            • Trekking Medicine Pharmacy
              120 m

            Convenience store

            • M.B. Provisions Shop
              560 m
            What's nearby

            Popular landmarks

            • Poon Hill
              240 m
            • Phewa Tal (Fewa Lake)
              350 m
            • Varahi Mandir
              550 m
            • Peace Temple
              1.7 km
            • Gupteswar Gupha
              2.3 km
            • International Mountain Museum
              3.1 km
            • Bindhya Basini Temple
              4.0 km
            • Sarangkot
              4.1 km
            • Gurkha Museum
              5.0 km
            • Begnas Lake
              14.2 km

            Nearby landmarks

            • ORLA Fitness Revolution Cafe
              70 m
            • MS Communications
              80 m
            • Nirvana Singing Bowl (2nd floor)
              90 m
            • Lake Side Bus Stop
              90 m
            • Pokhara Halal Food Market
              100 m
            • Trekking Medicine Pharmacy
              120 m
            • Club Paradiso
              130 m
            • Paradiso Sports Bar and Grill
              140 m
            • Club Amsterdam
              160 m
            • CIWEC Hospital
              160 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            Minimum age of guests is: 6 year(s).

            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from12:00
            • Check-out until12:00

            Getting around

            • Airport transfer fee0 NPR

            The property

            • Number of rooms 26

            Reviews of Heritage Hotel Suites and Spa from real guests

            Provided by verified guests of Agoda
            8.5
            /
            10
            Excellent
            Cleanliness8.4
            Facilities7.9
            Location9.5
            Service8.6
            Value for money8.1
            High score for Pokhara
            Rating
            9+ Exceptional (6)
            8-9 Excellent (0)
            7-8 Very Good (2)
            6-7 Good (0)
            <6 Below Expectation (1)
            Time of the year
            Mar - May (4)
            Jun - Aug (1)
            Sep - Nov (0)
            Dec - Feb (4)
            All guests (16)
            Showing 9 verified guest comments
            7.2
            Very good
            Joeun from Bangladesh
            Couple
            Deluxe Twin Rooms
            Stayed 1 night in August 2022

            It was nice place to stay !”

            We stayed one night before trekking. They kept our luggage during our trekking. The staffs are very friendly and polite. It was located in nice place for walking lakeside and go to many nice restaurants. Quite for relaxing as well. The breakfast is amazing. Things to be aware before booking is - Cleanliness can be improved - No elevator - swimming pool is dirty. Not for use

            Reviewed August 25, 2022

            See room deals

            10.0
            Exceptional
            Anju from Vietnam
            Solo traveler
            Deluxe Twin Rooms
            Stayed 2 nights in March 2022

            Lovely!”

            This was one of my most favorite place to stay. Staff was very courteous, location is fantastic and food was good. All in all five stars!!

            Reviewed June 10, 2022

            See room deals

            9.2
            Exceptional
            Talha from Bangladesh
            Couple
            Deluxe Twin Rooms
            Stayed 2 nights in May 2022

            Exceptional”

            great location but the swimming pool and other spaces seemed a bit run down and a bit dirty. but the rooms were clean. not much options in breakfast. but a great detailed themes hotel conserving the heritage. locations is also right on spot.

            Reviewed May 10, 2022

            See room deals

            Dear Valued Guest, First and foremost, thank you so much for taking your precious time to leave us a feedback on this social platform. Your feedback is extremely helpful for we strive to improve with each and every stay. Our very priority is taking care of our charming property and to offer a well maintained and comfortable environment. We look forward to having you again in Heritage Hotel Suites & Spa. Best Wishes Tenzing C Lama Guest Relation Executive

            Responded May 29, 2022
            Heritage Hotel Suites and Spa
            10.0
            Exceptional
            Maashiaat from Bangladesh
            Solo traveler
            Deluxe Twin Rooms
            Stayed 1 night in April 2022

            Exceptional”

            Location wise look wise food wise and service wise …undoubtedly the BEST

            Reviewed April 29, 2022

            See room deals

            Dear Valued Guest, We sincerely appreciate your fantastic feedback here at Heritage Hotel Suites & Spa. On behalf of our entire team we would like to thank you. Please give us the opportunity to serve you again. Best wishes Tenzing C Lama Guest Relation Executive

            Responded May 29, 2022
            Heritage Hotel Suites and Spa
            10.0
            Exceptional
            Vanessa from Zambia
            Solo traveler
            Deluxe Twin Rooms
            Stayed 1 night in March 2022

            Exceptional”

            A beautiful hotel with great rooms and lovely staff. I was treated to an upgrade on arrival which was a treat. I will be back and recommend staying here.

            Reviewed March 24, 2022

            See room deals

            Dear Valued Guest, Thank you so much for a great review on this social platform. We are thrilled to hear that you enjoyed your stay with us. We thrive to provide our best to our guests, we are glad our commitment was reflected in your visit. We look forward to welcome you again to Heritage Hotel Suites & Spa. Best Wishes, Tenzing C Lama Guest Relation Executive

            Responded May 29, 2022
            Heritage Hotel Suites and Spa
            4.8
            Silas from United States
            Couple
            Stayed 2 nights in February 2020

            Undisclosed Costs”

            Our room was adequate despite a lingering sewage smell in the bathroom and no hot water for the shower despite informing the hotel staff of both issues after the first night's stay. The real disappointment was using the sauna and steam room facilities. We were asked to inform them an hour prior to use so they would be turned on, which we did. The first night the sauna was not turned on until we arrived and thus, not aptly warm. When we checked out we were informed that a charge of 1,700 Nepali Rupees would be charged per person per night for a total of 6,800 Rupees. After informing the staff that we were never notified of this otherwise we would not have used the facilities, the staff member explained we were still responsible for the charges. I was able to negotiated half the cost due to the facilities not working the first day. This was an extremely disappointing experience in that we were not informed prior to use of facilities that charges would be incurred.

            Reviewed February 05, 2020

            See room deals

            Dear Valued Guest, We are incredibly grateful that you took your precious time to leave a feedback on this social platform, your detailed feedback is extremely valuable to us, as we strive to improve with each and every stay. We would like to extend our apologies for you disappointing experience. Regarding the sewage smell, we are pleased to announce that we have already implemented upgrades and as per the charges for sauna we have addressed this straight away to our staff and management to ensure that this incident is not repeated again. We would like to convince you to stay in our hotel again and experience an improved stay. Thank you once again and we hope to welcome you again at Heritage Hotel Suites & Spa. Best Wishes, Tenzing C Lama Guest Relation Executive

            Responded May 29, 2022
            Heritage Hotel Suites and Spa
            10.0
            Exceptional
            shiva from Singapore
            Couple
            Stayed 1 night in December 2019

            Splendid Hotel ”

            this hotel is everything guys! nice interior design and everything was to die for

            Reviewed January 26, 2020

            See room deals

            Dear Valued Guest, Thank you for your 5-star review. You made our day, please do give us the opportunity to serve you again to Heritage Hotel Suites & Spa. Best Wishes, Tenzing C Lama Guest Relation Executive

            Responded May 29, 2022
            Heritage Hotel Suites and Spa
            7.2
            Very good
            huaisyuan from Taiwan
            Couple
            Stayed 1 night in December 2019

            unique cultural experience”

            Very nice crafting art work representing Nepal traditional temple architecture. It took 5 years to build these 3 stories art hotel. its a cultural exclusive hospitality experience. The down side is the facility. We have problem with the air condition and my friend had trouble getting hot shower. Hopefully it could been fixed in the next visit.

            Reviewed January 03, 2020

            See room deals

            Dear Valued Guest, We are so grateful that you took the time out of your day to share your review with us. Thank you so much for leaving a detailed review about our charming hotel. As for the air-conditioner we would like to extend our sincere apologies, we are implementing the utmost care in our appliances maintenance. We would like to invite you again to our hotel and experience an improved stay. We hope your next stay at Heritage Hotel Suite & Spa will be a pleasant journey and looking forward to welcoming you back again. Best wishes, Tenzing C Lama Guest Relation Executive

            Responded May 29, 2022
            Heritage Hotel Suites and Spa
            10.0
            Exceptional
            shiva from Singapore
            Couple
            Stayed 1 night in December 2019

            Best Hotel in Kathmandu”

            Hands down the best hotel in kathmandu

            Reviewed December 30, 2019

            See room deals

            Dear Valued Guest, Thank you for your 5-star review. You made our day, please do give us the opportunity to serve you again to Heritage Hotel Suites & Spa. Best Wishes Tenzing C Lama Guest Relation Executive

            Responded May 29, 2022
            Heritage Hotel Suites and Spa
            This is a popular property. Don't miss out!

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