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Heng Heng Guesthouse II
Standard Double with Air Conditioning, Heng Heng Guesthouse II in Kratie
Lobby, Heng Heng Guesthouse II in Kratie
Lobby, Heng Heng Guesthouse II in Kratie
Interior view, Heng Heng Guesthouse II in Kratie
Interior view, Heng Heng Guesthouse II in Kratie
Heng Heng Guesthouse II

Removed from saved list

6.9

Good

18 reviews

18 reviews

See map
See map

8.0

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Phnom Penh International Airport 164.3 km
Tan Son Nhat International Airport 197.9 km

Heng Heng Guesthouse II

Street number 10, River Front, Doun Chroam, Kratie, Cambodia - See map

Conveniently situated in the Doun Chroam part of Kratie, this property puts you close to attractions and interesting dining options.

Highlights

Front desk [24-hour]

Laundry service

Tours

Car park

Luggage storage

Facilities

Bicycle rental

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Laundry service

Value for money3.6
Distance to city center0.6 km
Location rating8.0

Rooms available at Heng Heng Guesthouse II

Standard Twin River View
...
  • Room size: 20 m²/215 ft²
  • River view
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Standard Twin with Air Conditioning
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 double beds
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Standard Twin With Fan
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Standard Double with Air Conditioning
...
  • Room size: 20 m²/215 ft²
  • River view
  • 1 double bed
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Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • River view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Double Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What kind of non-water sports and outdoor activities are readily available at Heng Heng Guesthouse II?

Heng Heng Guesthouse II offers non-water sport and outdoor activities such as bicycle rental for you to enjoy.

Does Heng Heng Guesthouse II offer laundry services?

Yes! Heng Heng Guesthouse II offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

What are the property's policies for children's bedding at Heng Heng Guesthouse II?

Heng Heng Guesthouse II's policy relating to children's bedding considers guests age 2 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Heng Heng Guesthouse II built?

Heng Heng Guesthouse II was built in 2010.

How many floors does Heng Heng Guesthouse II have?

Heng Heng Guesthouse II has a total of 2 floors.

How many rooms does Heng Heng Guesthouse II have?

Heng Heng Guesthouse II has a total of 20 rooms.

In which languages can Heng Heng Guesthouse II's staff members communicate?

Heng Heng Guesthouse II can communicate up to 2 languages which includes English for travelers that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do guests love most about Heng Heng Guesthouse II?

Verified guests that stayed at Heng Heng Guesthouse II have given this property a rating of 8.0 for its remarkable location as the main highlight for their stay.

What time is check-in and check-out at Heng Heng Guesthouse II?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified periods may be charged an additional fee.

What is the closest airport to Heng Heng Guesthouse II?

The closest airport to Heng Heng Guesthouse II is Phnom Penh International Airport, 164.0 km away.

See map

Explore the neighborhood

Overall rating:

6.9

Good
18 reviews
Cleanliness
4.8
Facilities
6.0
Location
8.0
Read all reviews >
More about Heng Heng Guesthouse II

More about Heng Heng Guesthouse II

Heng Heng Guesthouse II

Heng Heng Guesthouse II provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. The helpful staff at the front desk can assist you with services including luggage storage.
If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Heng Heng Guesthouse II include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with bottled water in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Reasons to stay here

Rooms here are cheaper than 92% of accommodations in the city.

Show less

Amenities and facilities

Good
Facilities

6

Languages spoken
  • English
  • Khmer
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Staff trained in safety protocol
Services and conveniences
  • Currency exchange
  • Elevator
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [free of charge]
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Desk
  • Free bottled water
  • Internet access – wireless
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Seating area
  • Shower
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Location

Street number 10, River Front, Doun Chroam, Kratie, Cambodia
Excellent
Location

8

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0.6 km
The property
  • Number of floors2
  • Number of rooms 20
  • Year property opened2010

Reviews of Heng Heng Guesthouse II from real guests

Provided by verified guests of Agoda
4.6
Review score
Cleanliness4.8
Facilities6.0
Location8.0
Room comfort and quality3.5
Service3.2
Value for money3.6
High score for Kratie
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (2)
<6 Below Expectation (4)
Time of the year
Mar - May (2)
Jun - Aug (2)
Sep - Nov (1)
Dec - Feb (1)
Showing 6 verified guest comments
6.8
Good
Song from Cambodia
Couple
Stayed 2 nights in April 2020

Good location and the cleanliness of the room is acceptable”

but the younger boy receptionist is not so friendly to guests.

Reviewed April 28, 2020

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4.7
emily from United Kingdom
Solo traveler
Stayed 2 nights in August 2015

Average at best”

Location and owners english/knowledge of area

At first glance a well placed hotel in the centre of Kratie. However when we looked closer at the room there was what appeared to be rat or animal droppings down the sides of the bed and one or two on it! The owner, as lovely as he was, also appeared to try and push various activities at great expense. We initially booked the bus to siem reap with him, however later found several places offering the exact same journey for alot less and we weren't able to get the difference of $7 back. Be warned if you are heading to Kratie the dolphins are quite expensive at $15 for the tuk tuk to the river and then $9 each for a boat. We were not expecting it to be quite as expensive!!!

Reviewed August 29, 2015

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2.7
jason from Australia
Solo traveler
Stayed 1 night in January 2015

not worth the effort”

Bed was so bad.

Reviewed January 06, 2015

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5.0
Andrew from United Kingdom
Couple
Stayed 2 nights in November 2014

Heng Heng 2 Kratie”

decent location, quiet

Very underwhelming. We live in Cambodia so nothing surprises us, but the customer service was particularly poor - restaurant staff resentful of customers and inattentive staff in the hotel. The cleaner banging on the door and trying to break in whilst ignoring our cries to wait very early in the morning just to give us an unneeded bottle of water was a new one though. We noticed plenty other guest houses and restaurants offering far better service for half/a third of the cost of a room here, so there are plenty of better options in Kratie.

Reviewed November 08, 2014

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3.7
mathias from Switzerland
Couple
Stayed 1 night in April 2015

naja, nicht wert.”

ort, ort, ort

diverses kleines ungeziefer im bett und im bad. haben unsere schlafsäcke benutzt. kein wc papier auf dem zimmer. haare der vorgänger im bad. dusche war eigentlich ok. eher lärmig. die zimmer waren auch für kambotschanische verhältnisse max. 1.5 - 2 sterne wert. nun zum personal: wir wollten per minivan nach phnom penh weiterreisen. dazu haben wir 2 tickets für je 7$ beim hotel gekauft. so weit so gut. nach 5min hat ein mitarbeiter vom hotel an der türe geklopft. er hat uns darüber informiert, dass die minivans überbucht werden und uns ein anderer anbieter empfohlen. laut ihm, dies auch nur weil wir über agoda.com gebucht haben. der neue anbieter war 9$ pro person ausserdem haben wir auch dort 3 sitze bezahlt, damit man uns garantiert, dass wir 2 sitze für uns haben. norm. werden 4 pers. auf 3 sitze gequetscht. wir haben schlussentlich 25$ (2$ rabatt) bezahlt. im weiteren soll der neue anbieter auch eine klimaanlage haben und der alte nicht. wir haben umgebucht, danach folgte die schlimmste fahrt in 4.5 wochen laos/kambotscha. in unserer reihe war eine dritte person plus 2 kinder, klima anlage ging nicht (extrem heiss + stickig), krähender papagei, sehr laute musik, kotze von den kindern im fahrzeug, respektloser fahrer, absolut kein platz für die beine, sehr viele kurze stops. anstatt 4h war der bus fast 6h unterwegs. insgesamt ein extrem schlechter ratschlag vom hotel.

Reviewed April 12, 2015

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6.8
Good
Ronald from Australia
Solo traveler
Double or Twin Room
Stayed 5 nights in July 2023

Good”

No hot water jug Need second blanket Ticket booking difficult.Both.ways

Reviewed July 22, 2023

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