This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- Rooms offer countryside and golf‑course views that guests often highli...
The room has a huge window facing the golf course.

- Traditional room amenities include tatami mats, provided yukata and co...
I love the free drinks they offer.

- Kids enjoy the onsen experience and lounge treats; one guest notes a 5...
- Staff consistently receive praise for being attentive, polite and help...
The room is good, common area is good, staff is friendly.
- Rooms and bathrooms are consistently described as clean and spacious a...
Overall the room is spacious and clean with onsen available.
Free Wi-Fi
Free parking
Spa
Front desk [24-hour]
Restaurants
Golf course
Massage
Shuttle service
3 travelers have booked today.
Based on 1,328 verified reviews
9.2
8.9
8.6
8.6
8.6
7.7
Nearest transportation options
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Ashinoyu Bus Station is within 0.77 km
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Hakone Komagatake Ropeway is within 1.27 km
Location rating score
| Value for money | 8.6 |
| Location rating | 7.7 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 76.3 km |
Based on 709 reviews from verified travelers
Hakone Yunohana Prince Hotel features non-water sport and outdoor activities such as golf course (within 3 km) for you to take advantage of.
Hakone Yunohana Prince Hotel has car park onsite free of charge for guest visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
While remaining at Hakone Yunohana Prince Hotel, jump start your visit by exploring the closest point of interest in walking distance to the property such as Yunohanasawa Onsen.
The average room rate for Hakone Yunohana Prince Hotel in the past month is 59216.43 JPY, compared to city's average of 49560.43 JPY.
Hakone Yunohana Prince Hotel accepts up to 5, with payment card options including American Express, Visa, and MasterCard.
Verified guests that stayed at Hakone Yunohana Prince Hotel have given this property a rating of 9.245 for its exceptional service as the primary highlight for their stay.
100.0% of our verified customer reviews have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hakone Yunohana Prince Hotel down in the review section.
Past families with older children that have stayed at this property have given Hakone Yunohana Prince Hotel an average rating of 8.6. You can check out more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
Past local travelers that have stayed at this property have given Hakone Yunohana Prince Hotel an average rating of 8.7. You can look up on more detailed customer ratings, and feedback for this property down in the review section.
Hakone Yunohana Prince Hotel’s local neighborhood is Gora which includes popular restaurants such as Soba Kihinkan, Restaurant Omoto, and Hiroshiya.
Visitors can enjoy breakfast offered with an additional charge of 4000 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.
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Experience Tranquility and Luxury at Hakone Yunohana Prince Hotel
Nestled in the heart of the picturesque Hakone region in Japan, Hakone Yunohana Prince Hotel offers a tranquil and luxurious retreat for discerning travelers. With its stunning natural surroundings and impeccable service, this 4-star hotel promises an unforgettable stay.
The hotel boasts a total of 59 well-appointed rooms, each exuding a sense of elegance and comfort. Whether you choose a cozy standard room or indulge in a spacious suite, you can expect modern amenities and breathtaking views of the surrounding mountains or gardens. The hotel's year of construction in 1982 adds a touch of history and charm to its contemporary facilities.
Check-in at Hakone Yunohana Prince Hotel begins at 03:00 PM, allowing guests ample time to settle in and make the most of their stay. The warm and friendly staff are always on hand to assist with any requests or provide recommendations for exploring the area. When it's time to bid farewell, check-out is until 11:00 AM, ensuring a relaxed departure from this peaceful haven.
Please note that while the hotel warmly welcomes families, there is a child policy in place. Children are not allowed to stay free of charge, and there may be additional charges. This ensures that all guests can enjoy a serene and undisturbed experience throughout their stay. Indulge in the tranquility and luxury of Hakone Yunohana Prince Hotel, where every detail is designed to create an unforgettable escape.
Unwind and Indulge in Hakone Yunohana Prince Hotel's Entertainment Facilities
Hakone Yunohana Prince Hotel offers a plethora of entertainment facilities to ensure that guests have a truly memorable and enjoyable stay. Whether you're in the mood for some retail therapy or seeking relaxation and rejuvenation, this hotel has it all.
Step into the hotel's charming shops, where you can browse through a variety of unique souvenirs, local handicrafts, and traditional Japanese goods. Indulge in some retail therapy and take home a piece of Hakone as a memento of your stay.
For those seeking ultimate relaxation, the hotel's spa is a haven of tranquility. With a range of luxurious treatments and therapies, guests can unwind and pamper themselves amidst a serene and peaceful ambiance. Immerse yourself in the healing waters of the hot springs and let all your worries melt away.
Nestled amidst lush greenery, the hotel's garden is a serene oasis where guests can take a leisurely stroll and admire the beauty of nature. Find a peaceful spot to sit and unwind, or simply enjoy the picturesque surroundings.
If you're looking for a place to socialize and unwind with fellow guests, head to the shared lounge/TV area. Relax on comfortable seating while catching up on your favorite shows or engage in lively conversations with fellow travelers. This communal space provides the perfect setting for relaxation and connection.
With its array of entertainment facilities, Hakone Yunohana Prince Hotel ensures that guests have a truly enjoyable and memorable experience during their stay.
Unwind and Tee Off at Hakone Yunohana Prince Hotel's On-site Golf Course
Experience the perfect blend of relaxation and recreation at Hakone Yunohana Prince Hotel's on-site golf course. Nestled amidst the stunning natural beauty of Hakone, Japan, this hotel offers a unique opportunity to indulge in your love for golf while enjoying a tranquil getaway.
Designed to challenge and delight golf enthusiasts of all skill levels, the golf course at Hakone Yunohana Prince Hotel boasts lush fairways, well-manicured greens, and breathtaking views of the surrounding mountains. Whether you are a seasoned golfer looking to improve your swing or a beginner eager to learn the sport, this picturesque course provides the ideal setting for a memorable golfing experience.
After a satisfying round of golf, unwind and relax at the hotel's luxurious clubhouse, where you can enjoy a refreshing drink or a delicious meal while soaking in the panoramic vistas. The friendly and professional staff are always on hand to assist you with any golf-related queries or equipment needs, ensuring a seamless and enjoyable experience.
Indulge your passion for golf and immerse yourself in the natural beauty of Hakone at Hakone Yunohana Prince Hotel's on-site golf course. Whether you are a golf enthusiast or simply looking for a unique and enjoyable activity during your stay, this hotel's sports facilities offer the perfect blend of relaxation and recreation.
Convenience at Your Fingertips: Hakone Yunohana Prince Hotel's Top-notch Facilities
Hakone Yunohana Prince Hotel in Hakone, Japan, offers a range of convenience facilities that will make your stay a breeze. With safety deposit boxes available, you can rest easy knowing your valuables are securely stored. Stay connected with the complimentary Wi-Fi in all rooms and public areas, allowing you to stay in touch with loved ones or catch up on work.
For those who enjoy a smoke, there is a designated smoking area where you can indulge without disturbing non-smoking guests. The hotel also provides luggage storage, so you can explore the beautiful Hakone region without worrying about your belongings.
Additionally, the hotel features a vending machine on-site, perfect for satisfying those late-night cravings or quenching your thirst. With daily housekeeping, you can enjoy a clean and tidy room throughout your stay. Hakone Yunohana Prince Hotel goes above and beyond to ensure your convenience and comfort are top priorities.
Convenient Transport Facilities at Hakone Yunohana Prince Hotel
At Hakone Yunohana Prince Hotel, convenience is key when it comes to transportation. Guests arriving by car will be pleased to find a spacious car park onsite, ensuring that parking is hassle-free throughout their stay. What's even better is that the car park is free of charge, allowing guests to save on additional expenses.
For those who prefer not to drive, the hotel offers a convenient shuttle service. This service provides easy access to popular attractions and transportation hubs in the area, allowing guests to explore Hakone with ease. Whether you're heading to the famous Hakone Open-Air Museum or the picturesque Lake Ashi, the shuttle service will ensure that you reach your destination comfortably and in a timely manner.
Additionally, for guests who prefer to drive themselves, the hotel also offers self-parking facilities. This allows guests to have the freedom to explore the surrounding area at their own pace, without having to worry about finding parking spaces elsewhere. With these transport facilities available at Hakone Yunohana Prince Hotel, guests can rest assured that their travel needs will be well taken care of.
Comfort and Convenience at Hakone Yunohana Prince Hotel
At Hakone Yunohana Prince Hotel, we prioritize your comfort and convenience. Each of our well-appointed rooms is equipped with a range of modern amenities to ensure a pleasant stay. From the moment you step into your room, you will be greeted by refreshing air conditioning, allowing you to adjust the temperature to your liking and create the perfect ambiance for relaxation.
To help you look your best during your stay, we provide a hair dryer in each room. Whether you're preparing for a day of exploring Hakone's natural wonders or getting ready for a night out, you can easily style your hair to perfection.
For your entertainment needs, each room features a television with satellite/cable TV channels. Catch up on your favorite shows or unwind with a movie after a long day of sightseeing.
We understand the importance of keeping your refreshments cool, especially during the warmer months. That's why each room is equipped with a refrigerator, allowing you to store and enjoy your favorite drinks and snacks at your convenience.
At Hakone Yunohana Prince Hotel, we strive to provide you with a comfortable and enjoyable stay. Our room facilities are designed to cater to your needs, ensuring that you have everything you need for a memorable visit to Hakone, Japan.
Indulge in Exquisite Dining at Hakone Yunohana Prince Hotel
At Hakone Yunohana Prince Hotel, guests can experience a culinary journey like no other. With a range of dining facilities available, this hotel caters to every taste and preference.
The hotel's main restaurant offers a delightful buffet spread featuring a variety of international and Japanese dishes. Start your day with a hearty breakfast buffet, complete with freshly baked pastries, seasonal fruits, and a selection of hot dishes. For lunch and dinner, indulge in a delectable array of seafood, grilled meats, sushi, sashimi, and traditional Japanese delicacies. The restaurant's elegant ambiance and attentive staff create a pleasant dining experience for all guests.
In addition to the main restaurant, Hakone Yunohana Prince Hotel also boasts a charming café where guests can enjoy a relaxing cup of coffee or tea. The café offers a range of light snacks and beverages, perfect for a quick pick-me-up in between exploring the beautiful Hakone area.
With daily housekeeping services, guests can rest assured that their dining experience at Hakone Yunohana Prince Hotel will be complemented by a clean and comfortable environment. Whether you're enjoying a sumptuous meal at the main restaurant or grabbing a quick bite at the café, the hotel's dining facilities are sure to satisfy even the most discerning palate.
Experience Authentic Japanese Comfort at Hakone Yunohana Prince Hotel
At Hakone Yunohana Prince Hotel, guests can immerse themselves in the traditional Japanese ambiance and enjoy a comfortable stay in a variety of room types. Choose from spacious Corner Japanese Style Rooms, featuring 52 square meters of space and 4 cozy Japanese Futons. For those who prefer a smoking room, the hotel also offers Corner Japanese Style Rooms with the same generous size and comfortable futons.
If you're looking for a slightly smaller yet equally inviting option, the Japanese Style Rooms are perfect for you. These rooms, available in both smoking and non-smoking options, offer 49 square meters of space and are furnished with 4 traditional Japanese Futons.
For guests seeking a twin bed configuration, the Superior Japanese Style Twin Rooms provide a comfortable retreat. These non-smoking rooms offer 49 square meters of space and are equipped with 2 single beds.
By booking your stay at Hakone Yunohana Prince Hotel through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda offers a seamless booking process, ensuring that you can secure your preferred room type at the best available rate. With Agoda's user-friendly interface and reliable customer service, you can easily plan your stay and have peace of mind throughout your booking journey.
Majestic Mount Hakone: Nature's Breathtaking Canvas
Nestled in the heart of the Hakone National Park, Mount Hakone stands as a towering sentinel, offering a breathtaking panorama of the surrounding landscape. This iconic mountain, part of the Fuji-Hakone-Izu National Park, is renowned for its stunning views, diverse flora and fauna, and rich volcanic history. Visitors can embark on a variety of hiking trails that meander through lush forests, past serene lakes, and up to the summit, where they are rewarded with sweeping vistas of Mount Fuji and the tranquil waters of Lake Ashi. The fresh mountain air and the symphony of nature create an unforgettable experience for all who venture here.
In addition to its natural beauty, Mount Hakone is steeped in cultural significance, with ancient shrines and temples dotting its slopes. The Hakone Shrine, with its iconic torii gate standing proudly at the water's edge, invites visitors to reflect and immerse themselves in the spiritual ambiance of the area. The mountain is also famous for its hot springs, or onsen, providing a perfect way to unwind after a day of exploration. Whether you're an avid hiker, a nature enthusiast, or simply seeking a peaceful retreat, Mount Hakone promises an enchanting escape into the heart of Japan's stunning landscapes.
Traveling to Hakone Yunohana Prince Hotel from Nearby Airports
To reach the Hakone Yunohana Prince Hotel from the nearest major airport, Tokyo's Haneda Airport is your best option. The journey begins with a scenic train ride from Haneda Airport to Shinagawa Station, which takes approximately 20 minutes. Once at Shinagawa Station, transfer to the JR Tokaido Shinkansen (bullet train) heading towards Odawara Station. This leg of your trip will take around 35 minutes. Upon arriving at Odawara Station, you can catch the Hakone Tozan Railway, which will take you through the picturesque landscapes of Hakone, culminating in a short ride to Hakone-Yumoto Station. From there, a local bus or taxi can whisk you directly to the Hakone Yunohana Prince Hotel, located in the serene surroundings of Mount Hakone, which should take about 15 minutes.
Alternatively, if you are flying into Narita International Airport, the journey is slightly longer but equally rewarding. Start by taking the Narita Express train to Tokyo Station, which takes about an hour. From Tokyo Station, transfer to the JR Tokaido Shinkansen towards Odawara Station, just like the journey from Haneda. After reaching Odawara, follow the same route via the Hakone Tozan Railway and local transport to arrive at the hotel. The entire trip from Narita may take around 2.5 to 3 hours, but the stunning views and the tranquility of Hakone will make every moment worthwhile, leading you to the luxurious embrace of Hakone Yunohana Prince Hotel.
Discover the Rich Cultural Heritage and Natural Beauty near Hakone Yunohana Prince Hotel
Nestled amidst the breathtaking natural beauty of Hakone, Japan, Hakone Yunohana Prince Hotel offers a tranquil retreat with an array of nearby landmarks and attractions. Immerse yourself in art and culture at The Hakone Open-Air Museum, where you can marvel at the impressive collection of sculptures and installations set against the backdrop of lush gardens. For panoramic views of the surrounding mountains and Lake Ashi, hop aboard the Hakone Ropeway, a scenic cable car ride that takes you to the volcanic valley of Ōwakudani. Here, you can witness the steam vents and sulfurous fumes, and even savor the famous black eggs boiled in the hot springs.
Immerse yourself in the spiritual ambiance of Hakone Shrine and Kuzuryu Shrine Singu, two sacred sites that offer a glimpse into Japan's rich religious traditions. Explore the exquisite world of glass art at the Hakone Venetian Glass Museum, featuring a stunning collection of Venetian glassware and a picturesque garden. Art enthusiasts can also visit the Pola Museum of Art, showcasing an impressive collection of Western and Japanese art amidst the scenic beauty of Hakone.
Nature lovers will find solace in the lush greenery of Hakone Gōra Park and Sengokuhara, where you can take leisurely strolls amidst blooming flowers and serene landscapes. History buffs can delve into the past at the Hakone Sekisho and Hakone Sekisho Museum, which offer insights into the Edo period and the historical significance of Hakone. Finally, don't miss the chance to visit the Lalique Museum Hakone, a treasure trove of exquisite glass art and jewelry, showcasing the works of renowned French artist René Lalique.
With its proximity to these captivating landmarks and attractions, Hakone Yunohana Prince Hotel is the perfect base for exploring the rich cultural heritage and natural wonders of Hakone.
Convenient Public Transport Stations near Hakone Yunohana Prince Hotel
Located in the scenic city of Hakone, Japan, Hakone Yunohana Prince Hotel offers easy access to various public transport stations. Just a short distance away, guests can find Sennindai Station, Gora Station, and Miyanoshita Train Station. Sennindai Station is a convenient starting point for exploring the area, with trains connecting to major attractions and nearby cities. Gora Station is another nearby option, providing access to the Hakone Tozan Cable Car and the Hakone Komagatake Ropeway, offering breathtaking views of the surrounding mountains and Lake Ashi. Miyanoshita Train Station is also within reach, allowing guests to easily explore the charming town of Miyanoshita.
For those looking to venture further, the Ubako Onsen Iriguchi Bus Station is nearby, providing access to various hot springs and attractions in the area. The Hakone Tozan Cable Car Koen Kami Station is another convenient option, offering a scenic ride up the mountainside to the beautiful Hakone Botanical Garden of Wetlands. Ohiradai Train Station is also within reach, providing easy access to the picturesque town of Ohiradai and its tranquil atmosphere. Additionally, the Horaien Bus Station is a short distance away, offering connections to other parts of Hakone. With the Hakone Tozan Cable Car and Kami-Ohiradai Train Station also nearby, guests at Hakone Yunohana Prince Hotel have a wide range of public transport options to explore the stunning Hakone region.
Delicious Dining Options Just a Stone's Throw Away
When it comes to dining options, Hakone Yunohana Prince Hotel is surrounded by an array of fantastic restaurants. Just a short stroll away, you'll find Yamagusuri, a charming eatery known for its traditional Japanese cuisine and warm hospitality. For those craving a taste of local delicacies, Tamura Ginkatsu-tei is the place to go, offering mouthwatering dishes like crispy deep-fried breaded pork cutlets. If you're in the mood for international flavors, head over to 808 Monsmare, a stylish restaurant serving up a fusion of Japanese and Western dishes. For a hearty bowl of soba noodles made from scratch, Hatsuhana Soba Honten is a must-visit. And don't miss out on the chance to experience the unique flavors of Yubadon Naokichi, a renowned restaurant specializing in tofu cuisine. With so many dining options just steps away, you'll be spoiled for choice during your stay at Hakone Yunohana Prince Hotel.
Shop 'til you drop in Hakone
Hakone Yunohana Prince Hotel is surrounded by an array of shopping landmarks that will delight any shopaholic. Just a short distance away, you'll find the Hakone Prince Bakery, where you can indulge in freshly baked goods and pastries. For those interested in history and craftsmanship, the Sekisho Karakuri Museum and Hatajuku Yosegi Kaikan are must-visit destinations, showcasing traditional Japanese artistry and intricate wooden puzzles. If you're looking for unique souvenirs, Hamamatsuya offers a wide selection of handmade ceramics and pottery. History buffs will also appreciate the Hakone Checkpoint Travel Story Hall, where you can learn about the area's samurai past. For those seeking one-of-a-kind wooden crafts, Kanazashi Wood Craft is the place to go. Anime enthusiasts will be thrilled to find the Eva Store, a haven for all things Evangelion. Don't miss the opportunity to taste the famous black eggs at Owakudani Kurotamago Kan, where you can also find other local delicacies. Chimoto is another great stop for foodies, offering a variety of local snacks and sweets. Finally, Sengokuhara Hakonesasa Tofu Katsumata Tofu Shop is a must-visit for tofu lovers, where you can sample and purchase freshly made tofu products. With so many shopping landmarks nearby, Hakone Yunohana Prince Hotel is the perfect base for a memorable shopping spree in Hakone.
Affordable Luxury at Hakone Yunohana Prince Hotel
Indulge in a luxurious stay at the Hakone Yunohana Prince Hotel without breaking the bank. With an average price of $408 per room, this stunning hotel offers an unparalleled level of comfort and elegance. Compared to the average price of a hotel room in Hakone, which is $329, the Hakone Yunohana Prince Hotel provides exceptional value for money.
Nestled amidst the breathtaking natural beauty of Hakone, this hotel offers a serene escape from the hustle and bustle of city life. Each room is meticulously designed with modern amenities and traditional Japanese touches, ensuring a truly immersive cultural experience. From the moment you step inside, you'll be greeted by warm hospitality and a tranquil ambiance that will leave you feeling rejuvenated.
Whether you're traveling for business or leisure, the Hakone Yunohana Prince Hotel offers a range of room options to suit every traveler's needs. From cozy standard rooms to spacious suites with panoramic views of the surrounding mountains, there is a room for every budget and preference. Book your stay at the Hakone Yunohana Prince Hotel today and discover an oasis of luxury in the heart of Hakone.
A Relaxing Retreat Surrounded by Nature
Hakone Yunohana Prince Hotel offers a truly memorable stay, as highlighted by its positive customer reviews. Guests have praised the spacious rooms and excellent service provided by the friendly and helpful staff. The hotel's location, nestled amidst beautiful natural surroundings and adjacent to a golf course, creates a tranquil and serene atmosphere, perfect for relaxation. With such positive feedback, it's no wonder that visitors are eager to return to this ryokan-style hotel for their next getaway.
A Haven of Exceptional Service and Dining Delights
Discover a world of excellence and indulgence at Hakone Yunohana Prince Hotel. With an overall rating of 8.4, this charming hotel has garnered rave reviews from satisfied guests who have experienced its impeccable service and top-notch facilities. Offering exceptional value for money, this hotel ensures that every guest's stay is worth every penny.
One aspect of Hakone Yunohana Prince Hotel that consistently receives high praise is its food and dining options. With a remarkable rating of 9.6 for food and dining, guests are treated to a culinary journey like no other. From exquisite Japanese delicacies to international favorites, the hotel's restaurants offer a wide array of delectable dishes that cater to all tastes and preferences. Indulge in a sumptuous feast while enjoying stunning views of the surrounding Hakone mountains, creating an unforgettable dining experience.
Cleanliness is of utmost importance at Hakone Yunohana Prince Hotel, and guests appreciate the hotel's commitment to maintaining a pristine environment. With a rating of 8.9 for cleanliness, guests can rest assured that their rooms and common areas will be spotless and well-maintained. The hotel's diligent housekeeping staff ensures that every corner is thoroughly cleaned, providing a comfortable and hygienic atmosphere for guests to relax and unwind.
Excellent8.6
Facilities
Very good7.7
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Excellent
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I stayed at the hotel for a family birthday celebration. I wanted to relax at the accommodation, so I checked in a little after 3 PM. I immediately went for a bath. Despite the unfortunate weather, the open-air bath, which had been renovated, felt great, and the changing area was clean and pleasant. I was also happy to find that the hairdryer and showerhead were Refa, which I wanted to try. Dinner was available at 5:30, 6:30, and 7:30 PM. Since I wanted to take my time after the meal, I opted for 5:30. Although we had our meal in a dining area, our family was able to enjoy it in a spacious room. The staff maintained just the right amount of distance while being attentive, allowing us to have a fun and delicious meal (the same for breakfast). Overall, the hotel had a sense of cleanliness and a relaxed atmosphere, which felt good and positive, making it a very nice place to stay. I would like to use it again.
この度は、大切なご家族のお誕生日という記念すべき日に、当ホテルにご宿泊いただき、誠にありがとうございます。 ご滞在中は、リニューアルした露天風呂や清潔な脱衣所にご満足いただけたとのこと、大変嬉しく拝読いたしました。お客様に快適な時間をお過ごしいただけるよう、細部にまでこだわって選定したドライヤーやシャワーヘッドにもお気づきいただき、光栄に存じます。 また、お食事の時間につきましても、お客様のご希望に合わせてご提供でき、ご家族皆様でゆっくりとお過ごしいただけたようで、何よりでございます。スタッフの「ちょうど良い距離感」というお言葉も、日々の励みとなります。お客様の温かいご感想は、今後のサービス向上の大きな原動力となります。 「気持ちが良い」「気が良い」という最高の褒め言葉をいただき、心より感謝申し上げます。お客様の心に残る素敵なご旅行のお手伝いができましたこと、大変光栄に思います。 またのご来館を、スタッフ一同心よりお待ちしております。
I stayed with my husband and our three children during spring break. After making the reservation, we were able to change the adult breakfast to a children's menu. The condition of the room was just as shown in the photos, with a calm Japanese-style room that was not lacking in quality. The quality of the open-air bath was excellent, and my skin became smooth.
この度は、春休みのご家族旅行に箱根湯の花プリンスホテルをお選びいただき、誠にありがとうございます。 ご予約後の朝食内容の変更につきまして、無事にお子様方にも喜んでいただける形でご用意でき、私共も安心いたしました。また、お部屋についても「落ち着いた和室」とのお言葉をいただき、ご家族皆様でゆったりとお寛ぎいただけた様子を伺い、何よりの喜びです。 特に、当館自慢の自家源泉である露天風呂の泉質を「最高」と仰っていただき、光栄に存じます。標高935mの澄んだ空気の中、硫黄泉特有の「お肌がツルツルになる」感覚を存分にご堪能いただけたのであれば幸いです。 「また行きたい」という温かいお言葉を励みに、これからもご家族の皆様にとって思い出深いひとときをお届けできるよう努めてまいります。 またぜひ、季節を変えて箱根の自然と自慢の湯を楽しみにお越しください。お客様とまたお会いできる日を、スタッフ一同心よりお待ち申し上げております。
Honestly, I wasn't expecting much since it was a hotel instead of a ryokan, but I was pleasantly surprised by the shuttle bus from Odawara Station and the warm welcome from the staff at the front entrance. The location from our room and the bath were truly wonderful. My husband and I, as well as the friends we went with, were all delighted and had a completely satisfying trip!
過日は、箱根湯の花プリンスホテルへお越しいただきまして、誠にありがとうございました。また、大変温かいご感想をお寄せいただきましたこと、重ねて御礼申しあげます。 「想定以上」という、私共にとって最高のお褒めのお言葉をいただき、スタッフ一同感激しております。小田原駅からの送迎や玄関でのスタッフの対応など、お客さまをお迎えする第一歩からご満足いただけたことは、何よりの喜びでございます。 お部屋からの絶景や、自慢の露天風呂についても「素晴らしかった」との評価をいただき、安堵いたしました。ご夫婦、そして大切なお友人ご夫妻皆さまにご満足いただけたことが、私共にとって何よりの励みとなります。 「ホテル」という枠組みを超え、旅館のような寛ぎとホテルの機能性を兼ね備えたサービスをこれからも追求してまいります。 またぜひ、季節を変えて箱根の自然と温泉を楽しみにお帰りください。再びお会いできる日を、スタッフ一同心よりお待ち申しあげております。
I was healed by the staff's kind and courteous service. The open-air bath was nice, and the hotel was overall clean. The food was delicious, and it was great to be able to relax in the lounge as well. I will use it again.
過日は、箱根湯の花プリンスホテルへお越しいただきまして、誠にありがとうございました。また、滞在に関する温かいご感想をお寄せいただきましたこと、重ねて御礼申しあげます。 スタッフの接客について「癒された」とのお言葉をいただき、大変光栄に存じます。私共が大切にしているおもてなしの心が、お客さまに届いたのであればこれ以上の喜びはございません。 また、自慢の露天風呂や館内の清潔感、お食事、そしてラウンジでのひとときまで、多方面にわたりご満足いただけたようで安堵いたしました。日常を離れ、心ゆくまでお寛ぎいただける環境づくりを続けてきたことが、このような高い評価に繋がり、スタッフ一同大きな励みとなります。 「また利用させていただきます」という力強いお言葉を糧に、これからもサービスの向上に努めてまいります。 また季節を変えて、美しい景色と温泉を楽しみにお帰りください。再びお会いできる日を、スタッフ一同心よりお待ち申しあげております。
760 meters to public transportation
Free Wi-Fi in all rooms!
Hot spring bath
Air conditioning
“The atmosphere of harmony and cleanliness is superb.”
The cleanliness and the quality of the food were very good. The staff were also courteous and kind. I found it hard to notice that the air purifier had a humidifier, and I was concerned about feeling uncomfortably hot even after turning off the heating.
過日は、箱根湯の花プリンスホテルへお越しいただきまして、誠にありがとうございました。 「和の雰囲気と清潔感が最高」とのタイトルに加え、お食事のクオリティやスタッフの対応につきましても身に余る光栄なお言葉を頂戴し、心より御礼申しあげます。 一方で、お部屋の空調および加湿機能付き空気清浄機に関しまして、ご不便をおかけしましたことを深くお詫び申しあげます。暖房を切った際も暑さで寝苦しさを感じられたとのこと、せっかくのご滞在中に十分なお休みを提供できず、私共も心苦しく存じます。 空気清浄機の操作方法や、より快適な室温調整の工夫など、お客さまに分かりやすくお伝えできるよう案内方法を見直してまいる所存です。また、これからの季節、より心地よくお過ごしいただける環境づくりに努めてまいります。 貴重なご意見をありがとうございました。またぜひ、箱根の豊かな自然と自慢のにごり湯に癒やされにお越しください。再びお会いできる日を、スタッフ一同心よりお待ち申しあげております。