Bar/lounge, The Cumberland London in London
Bar/lounge, The Cumberland London in London
Restaurant, The Cumberland London in London
Lobby, The Cumberland London in London
The Cumberland London
Lobby, The Cumberland London in London
Attractions, The Cumberland London in London

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8.2Excellent

3,036 reviews

3,036 reviews

Location 9.3
Cleanliness 8.4
Service 8.1
Facilities 7.9
See map

9.3Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
The Sportsman Casino
80 m
Still Water Horse Head Statue
100 m
Marble Arch
100 m
Marble Arch Theatre
100 m
Tyburn Tree
170 m
Popular landmarks
Madame Tussauds London
1.0 km
Buckingham Palace
1.8 km
V&A - Victoria and Albert Museum
2.2 km
National Gallery
2.2 km
The British Museum
2.3 km
Closest landmarks
Exceldent
100 m
The Gym Way
110 m
Upper Berkeley Dental Care
200 m
The Berkeley Clinic
220 m
Marks & Spencer
260 m

The Cumberland London

Great Cumberland Pl, London W1H 7DL, Hyde Park, London, United Kingdom, W1H 7DL - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Hyde Park, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous London Eye. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of London

Front desk [24-hour]

Airport transfer

50 meters to public transportation

Inside city center

Facilities

Front desk [24-hour]

Airport transfer

Pets allowed

Shuttle service

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

6 travelers have booked today.

Value for money7.8
Location rating9.3
Nearest airportLondon City Airport (LCY)
Distance to airport14.4 km

Rooms available at The Cumberland London

Executive Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Star Suite
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Studio Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Gold King Park View
...
  • Room size: 21 m²/226 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Gold Family
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Executive Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Gold King Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Gold Twin Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Classic Double Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Classic Twin Room
...
  • Room size: 19 m²/205 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Does The Cumberland London provide laundry services?

Yes! The Cumberland London offers laundry service at your convenience for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at The Cumberland London?

The Cumberland London has car park nearby with charges applied for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Does The Cumberland London provide an option for contactless check-in and check-out?

At The Cumberland London, visitors can take part in contactless check-in and check-out option offered by this property for your comfort and safety.

What are the property's policies for children's bedding at The Cumberland London?

The Cumberland London's policy regarding children's bedding considers guests age 3 years and older as adults, and therefore must use an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does The Cumberland London have?

The Cumberland London has a total of 1019 rooms.

How long do travelers normally stay at The Cumberland London?

Verified past guests that have stayed at The Cumberland London had an average nightly stay of 4 nights at this property.

In which languages can The Cumberland London's personnel communicate?

The Cumberland London can converse in 13 languages and supports well-known languages such as English and Spanish for travelers visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What do guests like most about The Cumberland London?

Past visitors that stayed at The Cumberland London have given this property a rating of 9.323 for its remarkable location as the primary highlight for their stay.

What is the typical rating that past Solo travelers' have given to The Cumberland London?

Past solo travelers that have stayed at this property have given The Cumberland London an average rating of 7.3. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What popular shopping places are near to The Cumberland London?

Shopping options in The Cumberland London’s Hyde Park neighborhood include Harrods.

What people love about The Cumberland London

  • 10

    Exceptional

    "Great hotel"

    Hamed

    |

    October 15, 2023

Property ranking|Compared to 10,374 London properties
Location score
9.3/10
Cheapest price score
Cleanliness score
8.4/10
Value for money score
7.8/10
Better than
99
%
of London properties
Better than
98
%
of London properties
Better than
97
%
of London properties
Better than
96
%
of London properties
More about The Cumberland London

More about The Cumberland London

Experience Luxury and Elegance at The Cumberland London

Welcome to The Cumberland London, a prestigious 4-star hotel located in the heart of London, United Kingdom. With its prime location and impeccable service, this hotel offers a truly unforgettable stay for both business and leisure travelers. Boasting a remarkable 1019 rooms, The Cumberland London provides a wide range of accommodation options to suit every guest's needs. Each room is elegantly designed and equipped with modern amenities to ensure a comfortable and enjoyable stay. Whether you are traveling alone, with a partner, or with your family, you will find the perfect room to relax and unwind after a day of exploring the vibrant city. The Cumberland London, built in 1930 and recently renovated in 2019, seamlessly blends timeless elegance with contemporary style. From the moment you step into the hotel's grand lobby, you will be captivated by its sophisticated atmosphere and attention to detail. The hotel's commitment to excellence is evident in every aspect, from the luxurious furnishings to the impeccable service provided by the friendly and professional staff. Check-in at The Cumberland London begins at 03:00 PM, allowing you ample time to settle in and make yourself at home. The hotel's check-out time is 11:00 AM, ensuring a hassle-free departure. For your convenience, the hotel offers a 24-hour front desk service, ensuring that assistance is always available whenever you need it. Families traveling with young children will appreciate The Cumberland London's child policy. Children between the ages of 2 to 2 can stay free of charge, making it an ideal choice for a family getaway. The hotel's spacious rooms and family-friendly amenities ensure that both parents and children can enjoy a comfortable and memorable stay. With its convenient location, The Cumberland London offers easy access to London's top attractions, shopping districts, and entertainment venues. Additionally, the hotel is only a 45-minute drive away from the airport, making it a convenient choice for travelers. Experience luxury and elegance at The Cumberland London, where impeccable service, stylish accommodations, and a prime location combine to create an unforgettable stay. Book your stay today and indulge in the finest hospitality London has to offer.

Stay Active at The Cumberland London's Free Fitness Center

At The Cumberland London, staying active during your stay is made easy with our state-of-the-art fitness center. Located on the premises, our free fitness center offers a range of facilities to help you maintain your fitness routine. Equipped with the latest exercise machines and weights, our fitness center provides a variety of options to suit all fitness levels. Whether you prefer cardio workouts or strength training, you'll find everything you need to stay in shape. Our friendly and knowledgeable staff are always on hand to assist you with any questions or guidance you may need. In addition to the standard gym equipment, our fitness center also offers a range of classes and activities to keep you motivated and engaged. From yoga and pilates to high-intensity interval training, there's something for everyone. So, whether you're a fitness enthusiast or just looking to squeeze in a quick workout during your stay, The Cumberland London's free fitness center has got you covered.

Unparalleled Convenience Facilities at The Cumberland London

At The Cumberland London, we pride ourselves on providing an array of convenience facilities to ensure a seamless and hassle-free stay for our guests. From the moment you arrive, our dedicated concierge team is at your service, ready to assist with any requests or recommendations you may need. Need to freshen up your wardrobe? Take advantage of our laundry service and dry cleaning options, ensuring you always look your best. For added peace of mind, we offer safety deposit boxes to keep your valuables secure during your stay. Stay connected with our complimentary Wi-Fi, available in all rooms and public areas. Upgrade to our executive rooms for exclusive access to the executive lounge, where you can unwind in a sophisticated setting and enjoy complimentary refreshments. To make your stay even more convenient, we offer express check-in/check-out services, allowing you to save time and start exploring London right away. Our luggage storage service ensures that you can make the most of your last day in the city without the burden of carrying your bags around. And with daily housekeeping, you can return to a clean and comfortable room after a day of sightseeing. At The Cumberland London, we go above and beyond to provide exceptional convenience facilities, making your stay in London truly unforgettable.

Convenient Transport Facilities at The Cumberland London

Located in the heart of London, The Cumberland London offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, allowing you to start your journey on a stress-free note. Sit back and relax as the professional and friendly drivers whisk you away to the hotel in comfort and style. If you prefer the flexibility of traveling around the city at your own pace, The Cumberland London also offers a reliable taxi service. Whether you're heading to a business meeting or exploring the city's iconic attractions, the hotel's dedicated team will assist you in booking a taxi that suits your needs. With their extensive knowledge of the area, they can also provide helpful recommendations on the best routes and local hotspots. For guests who prefer to drive, The Cumberland London provides a convenient on-site car park. Please note that car park charges do apply, but rest assured that your vehicle will be safe and secure during your stay. With this facility, you can easily explore the vibrant city of London and its surrounding areas, knowing that you have a designated parking space waiting for you upon your return.

Luxurious Room Facilities at The Cumberland London

Indulge in the ultimate comfort and convenience with the exceptional room facilities offered at The Cumberland London. Step into your elegantly designed room and experience a world of luxury and relaxation. Stay cool and comfortable all year round with the air conditioning system, ensuring a pleasant temperature no matter the season. Wrap yourself in plush bathrobes provided in your room, adding a touch of opulence to your stay. Start your day off right by catching up on the latest news with a complimentary daily newspaper delivered straight to your room. For entertainment options, look no further than the inhouse movies available on the television. Sit back and enjoy a wide selection of films from the comfort of your own room. Getting ready for a night out? Make use of the hair dryer provided, ensuring your hair looks its best. Stay connected and entertained with the satellite/cable TV, offering a variety of channels for your viewing pleasure. Keep your drinks and snacks cool with the refrigerator, perfect for storing refreshments during your stay. At The Cumberland London, every detail has been carefully considered to provide you with a memorable and enjoyable stay.

Indulge in Culinary Delights at The Cumberland London

At The Cumberland London, dining is an experience that goes beyond satisfying your hunger. With a range of exceptional dining facilities, this hotel offers something for every palate and occasion. Whether you're craving a hearty breakfast, a leisurely afternoon tea, or a sophisticated dinner, The Cumberland London has it all. Start your day off right with a delicious breakfast at The Market Restaurant. This vibrant and contemporary dining venue offers a wide selection of freshly prepared dishes, from traditional English breakfast favorites to international delights. Indulge in a variety of pastries, cereals, fruits, and hot dishes, all served with a side of impeccable service and a warm atmosphere. For a truly unique dining experience, head to the stylish and trendy Carbon Bar. This modern restaurant boasts a menu filled with innovative dishes that showcase the best of British and international cuisine. From succulent steaks to fresh seafood, each dish is expertly crafted using only the finest ingredients. Pair your meal with a handcrafted cocktail or a fine wine from the extensive drinks menu, and enjoy the vibrant ambiance and attentive service that make Carbon Bar a must-visit destination for food enthusiasts.

Luxurious and Spacious Rooms at The Cumberland London

Experience comfort and elegance at The Cumberland London with its wide range of room offerings. From the cozy Classic Single room to the expansive Star Suite, there is a perfect accommodation option for every traveler. Indulge in the Classic Double Room, featuring a comfortable double bed and 19 square meters of space. For solo travelers, the Classic Single offers a snug 16 square meters with a single bed. If you're traveling with a companion, the Classic Twin Room provides ample space with two single beds. Upgrade your stay to the Executive Double, offering 20 square meters of luxury with a double bed. The Executive King boasts a spacious 27 square meters with a king bed, perfect for those seeking extra comfort. Traveling with a friend? The Executive Twin offers the same square footage with two single beds. For families or larger groups, the Gold Family room is an ideal choice with its two queen beds and 24 square meters of space. Enjoy stunning park views in the Gold King Park View room, featuring a king bed and 21 square meters of luxurious comfort. The Gold King Room offers a generous 24 square meters with a king bed, while the Gold Twin Room provides the same space with two single beds. For the ultimate indulgence, the Star Suite is a lavish retreat with 45 square meters of space, a king bed, and a sofa bed. If you prefer a slightly smaller suite, the Studio Suite offers 30 square meters with a king bed or a sofa bed. Book your stay at The Cumberland London on Agoda and enjoy the best prices and a hassle-free experience. With Agoda's easy-to-use platform, you can find the perfect room for your needs and secure your reservation with just a few clicks. Don't miss out on this opportunity to experience luxury and comfort at The Cumberland London.

Discover the Serenity of Hyde Park

Nestled in the heart of London, The Cumberland London offers guests the perfect opportunity to explore the beauty and tranquility of Hyde Park. Spanning over 350 acres, Hyde Park is one of the city's most iconic green spaces, attracting millions of visitors each year. As you step into Hyde Park, you'll be greeted by lush greenery, meandering paths, and stunning water features. Take a leisurely stroll along the Serpentine, a picturesque lake that offers boat rides and a peaceful escape from the bustling city. The park is also home to several famous landmarks, including the beautiful Italian Gardens and the iconic Diana, Princess of Wales Memorial Fountain. Whether you're in the mood for a picnic on the grass, a jog along the tree-lined paths, or simply a moment of tranquility amidst nature, Hyde Park has it all. With its close proximity to The Cumberland London, guests can easily enjoy a morning jog or an evening walk, immersing themselves in the serene atmosphere of this London gem.

Traveling to The Cumberland London from the Nearest Airports in London, United Kingdom

When it comes to reaching The Cumberland London from the nearest airports in London, United Kingdom, travelers have several convenient options to choose from. If you are arriving at Heathrow Airport, the most common and hassle-free way to reach the hotel is by taking the Heathrow Express train to Paddington Station. The journey takes approximately 15 minutes, and from Paddington, The Cumberland London is just a short taxi ride away. Alternatively, you can also take the London Underground's Piccadilly Line from Heathrow Airport to Hyde Park Corner station, which is within walking distance of the hotel. For those arriving at Gatwick Airport, the Gatwick Express train is the fastest and most direct option. The train runs every 15 minutes and takes around 30 minutes to reach Victoria Station. From there, you can easily catch a taxi or take the London Underground's Victoria Line to Green Park station, which is a short walk from The Cumberland London. If you are flying into London City Airport, the most convenient way to reach the hotel is by taking the Docklands Light Railway (DLR) to Bank station and then transferring to the London Underground's Central Line to Marble Arch station. From Marble Arch, The Cumberland London is just a few minutes' walk away. No matter which airport you arrive at, reaching The Cumberland London is a breeze thanks to London's efficient public transportation system. With various options available, you can choose the one that suits your preferences and travel needs.

Explore the Vibrant Surroundings of The Cumberland London

Situated in the heart of London, The Cumberland London offers easy access to a plethora of exciting landmarks and attractions. Just a short stroll away, you'll find yourself immersed in the natural beauty of Hyde Park and Kensington Gardens. Take a leisurely walk through these expansive green spaces, admire the stunning flora and fauna, or enjoy a picnic with friends and family. For art enthusiasts, the nearby Wallace Collection is a must-visit. This world-class museum houses an impressive collection of fine and decorative arts, showcasing masterpieces from renowned artists such as Rembrandt, Titian, and Van Dyck. Immerse yourself in the rich history and culture as you explore the stunning galleries. If you're visiting during the winter season, don't miss the magical Winter Wonderland. Located in Hyde Park, this festive attraction offers a winter wonderland experience like no other. From ice skating and thrilling fairground rides to festive markets and delicious food stalls, there's something for everyone to enjoy. Indulge in the festive spirit and create unforgettable memories at this enchanting event.

Conveniently Connected: The Cumberland London's Surrounding Public Transport Stations

Located in the heart of London, The Cumberland London offers easy access to a plethora of public transport stations. Whether you're looking to explore the city's iconic landmarks or attend business meetings, you'll find yourself conveniently connected to various modes of transportation. Just a short walk away from the hotel, you'll find Paddington Tube Station, which is served by the Circle and Bakerloo lines. This makes it a breeze to travel to popular destinations such as Oxford Circus, Covent Garden, and Westminster. Additionally, Paddington Railway Station is also nearby, providing quick connections to other cities in the UK. For those looking to explore the beautiful Hyde Park or visit the famous Marble Arch, the hotel is within walking distance of both Hyde Park Corner Tube Station and Marble Arch Tube Station. These stations offer access to the Piccadilly and Central lines, allowing you to easily reach destinations like Buckingham Palace, Trafalgar Square, and the West End. If you prefer to venture further afield, Edgware Road Circle Line Tube Station and Lancaster Gate Tube Station are also close by. These stations provide convenient access to areas such as Notting Hill, Kensington, and Chelsea. With its prime location and proximity to a wide range of public transport stations, The Cumberland London ensures that you can effortlessly navigate the vibrant city of London and make the most of your stay.

A Culinary Journey: Delightful Dining Options Near The Cumberland London

Indulge in a culinary journey just steps away from The Cumberland London, as the hotel is surrounded by a plethora of delightful dining options. If you're in the mood for some delectable Indian cuisine, make sure to visit Dishoom Kensington, where you can savor the flavors of authentic Bombay dishes in a stylish setting. For a unique dining experience, head over to Mercato Mayfair, a food market housed in a former church, offering an array of international cuisines and artisanal products. Craving a traditional British meal? The Victoria in Paddington is the place to be, serving up classic pub fare and a wide selection of ales. If you're in the mood for Italian cuisine, Bizzarro is a must-visit, offering a cozy ambiance and mouthwatering pasta dishes. Don't miss out on the opportunity to try some of the best fish and chips in town at The Mayfair Chippy, located just a short walk away. For a relaxing meal by the lake, Serpentine Bar & Kitchen is the perfect spot, offering stunning views of Hyde Park and a menu featuring fresh and seasonal ingredients. If you're looking for a hearty breakfast or a casual lunch, make sure to check out Bill's Baker Street Restaurant, known for its vibrant atmosphere and delicious comfort food. Craving Middle Eastern flavors? Islamic Halal and Ishtar are both excellent choices, serving up authentic dishes bursting with aromatic spices. And for sushi lovers, Feng Sushi in Notting Hill is a must-visit, offering a wide range of fresh and flavorful sushi rolls. With such a diverse range of dining options, your taste buds are in for a treat during your stay at The Cumberland London.

Shop 'til You Drop at The Cumberland London

Located in the heart of London, The Cumberland London is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away, you'll find the Fish Shop, a trendy boutique offering a curated selection of unique and stylish clothing and accessories. For those looking to indulge in luxury scented candles, Rachel Vosper is a must-visit destination. And if you're in the mood for some high-end fashion, Harvey Nichols Department Store is just steps away, offering a wide range of designer brands and exclusive collections. For those who appreciate fine spirits, Havana Club is the perfect spot to browse and sample a wide selection of premium Cuban rums. Hamilton's is another nearby gem, known for its exquisite collection of antique jewelry and vintage watches. If you're in need of some elegant tableware or home decor, Thomas Goode is the go-to place, renowned for its exquisite craftsmanship and timeless designs. For everyday essentials, Marks & Spencer is just a short walk away, offering a wide range of high-quality clothing, food, and household items. Lhomme Designer Exchange is a haven for fashion enthusiasts, offering a carefully curated selection of pre-loved designer pieces. And if you're in the market for luxury leather goods, Connolly is the place to be, known for its impeccable craftsmanship and timeless designs. Finally, Thackeray Gallery is a must-visit for art lovers, showcasing a diverse range of contemporary artworks. With such a diverse and vibrant shopping scene right at your doorstep, The Cumberland London is the perfect base for a shopping spree in the heart of London.

Luxury at an Unbeatable Price

Experience the epitome of luxury at The Cumberland London, where indulgence meets affordability. With an average room price of just $377, you can enjoy a lavish stay without breaking the bank. Compared to the average price of a hotel room in London, which stands at $260, The Cumberland London offers exceptional value for money. Step into a world of elegance and sophistication as you enter our stylishly designed rooms. Each room is meticulously furnished with modern amenities and tasteful decor, ensuring a comfortable and memorable stay. From plush bedding to state-of-the-art technology, every detail has been carefully curated to provide you with the ultimate in comfort and convenience. Indulge in the hotel's impeccable facilities, including a fitness center, spa, and multiple dining options. Whether you're looking for a relaxing massage, a refreshing swim, or a delectable meal, The Cumberland London has it all. Don't miss the chance to experience luxury at an unbeatable price - book your stay with us today!

Highly Recommended Hotel with Excellent Staff and Location

The Cumberland London is a highly recommended hotel with excellent staff and a prime location. Guests have praised the hotel for its good, clean, and tidy rooms with nice and simple decor. The staff at The Cumberland London are known for being extremely helpful and nice, providing excellent service throughout the stay. The hotel's location is also highly regarded, being described as one of the best in London. Additionally, guests have commended the hotel for its cleanliness and fresh atmosphere. The concierge staff, in particular, have been highlighted for their efficiency and helpfulness. Overall, The Cumberland London offers a brilliant location, small yet comfortable rooms, a great breakfast, and a friendly staff, making it an ideal choice for travelers visiting London.

A Perfect Blend of Comfort and Convenience

The Cumberland London in London, United Kingdom, has garnered a reputation for providing exceptional service and comfort to its guests. With an impressive overall rating of 7.8, it is evident that this hotel is dedicated to ensuring a memorable stay for every visitor. One aspect that stands out is the hotel's commitment to cleanliness, as reflected by its remarkable rating of 8.4. Guests can expect immaculate rooms and well-maintained facilities throughout their stay. The attention to detail in maintaining a pristine environment is truly commendable. Moreover, The Cumberland London boasts a prime location, earning an impressive rating of 9.3. Situated in the heart of London, this hotel offers easy access to some of the city's most iconic attractions, including Hyde Park, Buckingham Palace, and Oxford Street. Whether guests are visiting for business or leisure, the hotel's central location ensures that they are never far from the action.

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Amenities and facilities

Very good
Facilities

7.9

Languages spoken
  • English
  • Arabic
  • Dutch
  • Filipino
  • French
  • German
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • On-site entertainment
  • Tours
Cleanliness and safety
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Hand sanitizer
  • Hygiene certification
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Heating
  • Individual air conditioning
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Continental

Location

Great Cumberland Pl, London W1H 7DL, Hyde Park, London, United Kingdom, W1H 7DL
Exceptional
Location

9.3

Airports
  • London City Airport (LCY)
    14.4 km 53 min drive
  • Heathrow Airport (LHR)
    21.1 km 45 min drive
Public transportation
  • Marble Arch Tube Station
    40 m 2 min walk
  • Baker Street Tube Station
    970 m
Hospital or clinic
  • Exceldent
    100 m
Shopping
  • Camden Market
    3.2 km 17 min drive
Convenience store
  • Sainsbury's Local
    1.3 km 8 min drive
Cash withdrawal
  • ATM
    10 m

What's nearby

Popular landmarks
  • Madame Tussauds London
    1.0 km
  • Buckingham Palace
    1.8 km
  • V&A - Victoria and Albert Museum
    2.2 km
  • National Gallery
    2.2 km
  • The British Museum
    2.3 km
  • Natural History Museum
    2.3 km
  • Big Ben
    2.8 km
  • London Eye
    3.0 km
  • Tower of London
    5.8 km
  • Tower Bridge
    5.8 km
Nearby landmarks
  • Marble Arch Tube Station
    40 m
  • The Sportsman Casino
    80 m
  • Still Water Horse Head Statue
    100 m
  • Marble Arch
    100 m
  • Exceldent
    100 m
  • Marble Arch Theatre
    100 m
  • The Gym Way
    110 m
  • Tyburn Tree
    170 m
  • Speakers’ Corner
    180 m
  • Upper Berkeley Dental Care
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking for 10 or more rooms, different policies and additional supplements may apply.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Airport transfer fee115 GBP
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)15 GBP
  • Daily Internet/Wi-Fi fee0 GBP
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors8
  • Number of rooms 1019
  • Room voltage220
  • Year property opened1930
  • Most recent renovation2019

Reviews of The Cumberland London from real guests

Provided by verified guests of Agoda
8.2
Location9.3
Cleanliness8.4
Service8.1
Facilities7.9
Value for money7.8
High score for London
Rating
9+ Exceptional (12)
8-9 Excellent (3)
7-8 Very Good (4)
6-7 Good (3)
<6 Below Expectation (3)
Showing 25 verified guest comments
12345
10.0
Exceptional
Jessica from Malta
Couple
Classic Double Room
Stayed 3 nights in February 2024

Exceptional”

Excellent service, great hotel with a very central location!

Reviewed February 13, 2024

Dear Jessica, Thank you very much for your kind words! We're thrilled to hear that you had an excellent experience with our service and that you enjoyed your stay at our hotel. Our team works hard to ensure that every guest feels welcome and well taken care of, so it's wonderful to hear that our efforts made a positive impact on your stay. We're also glad to know that you found our central location convenient for your needs. We strive to provide our guests with easy access to all that our city has to offer. We hope to have the pleasure of welcoming you back to our hotel in the future. Kind regards, Guest Services, The Cumberland

Responded February 15, 2024
The Cumberland London
6.8
Good
Carl from United Kingdom
Solo traveler
Gold Twin Room
Stayed 1 night in February 2024

Cold water therapy ”

Very slow checkin despite no people in queue. No hot water, told would be fixed in 15 minutes, one hour still not resolved. Checked out having to cold shower. No apologies at check out

Reviewed February 07, 2024
7.6
Very good
axisdeus from Turkey
Solo traveler
Single Room
Stayed 3 nights in January 2024

Bookings mixed in their system”

Staff could not find the booking and rather rude in the way they (tried) to handle the situation. Their only "solution" was to do nothing, especially the front desk manager who one would expect would have some experience under the belt in dealing with unwanted situation for customers, especially when it was caused by the hotel group's system, by no fault of the guest. That Alisha person has terrible customer skills and does everything in her power to annoy you in the most terrible manner. Good place, terrible staff in the reception, ruins the mood overall. Too bad for the bar and the likes, almost makes it more rewarding to stay else where and come here just for the sound cafe.

Reviewed February 06, 2024

Dear valued guest, Thank you for taking the time to share feedback about your stay. We appreciate your honesty and apologise for the inconvenience you experienced with your booking. It's disappointing to hear of the issues locating your booking and that you found the handling of the situation to be less than satisfactory. Providing exceptional customer service is our top priority, and we regret to fall short of your expectation in this regard. Rest assured, we take your comments seriously and have already addressed this issue with our team to prevent similar occurrences in the future. While we're glad you enjoyed aspects of your visit, such the atmosphere of our SOUND Café and Bar, we understand the importance of consistent service throughout your stay. Your comments will serve as a valuable tool for us to enhance the overall guest experience. We hope to have the opportunity to welcome you back to give you the smash hit stay to deserve! Kind regards, Guest Services The Cumberland

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The Cumberland London
10.0
Exceptional
Abdullah from Kuwait
Couple
Classic Double Room
Stayed 5 nights in January 2024

My stay at the Cumberland hotel ”

Perfect place to stay in and near to every thing

Reviewed January 29, 2024

Dear Abdullah, Thank you for rocking with us at The Cumberland Hotel! We're thrilled to hear that your stay was nothing short of perfection and that our central location hit all the right notes for you. Being near everything is the name of the game, and we're delighted we could provide you with a top-notch experience. Should your travels bring you back to London, we'd be honoured to host you again. Until then, keep on rocking! Kind regards, Guest Services The Cumberland

Responded February 02, 2024
The Cumberland London
8.8
Excellent
Benedict from United Kingdom
Couple
Gold King Room
Stayed 1 night in January 2024

Excellent, vibrant, clean hotel in great location”

A large, clean and modern room with all facilities you would expect from a decent hotel. Vibrant lobby and bar. Great location opposite Marble Arch and on Oxford Street

Reviewed January 24, 2024

Dear Benedict, We're stoked to read your awesome review about your recent stay with us at The Cumberland. It's music to our ears that you found our hotel excellent, vibrant, and clean – just the way we aim to be. We're thrilled to know you enjoyed the modern amenities in your spacious room and soaked up the lively vibes in our vibrant lobby and bar. Being right opposite Marble Arch and on Oxford Street, we're all about that prime location life! Thanks a million for taking the time to share your experience. We can't wait to welcome you back for another rockin' stay. Cheers to more great times! Kind regards, Guest Services The Cumberland

Responded February 02, 2024
The Cumberland London
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