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Grand Park City Hall Hotel (SG Clean Certified)
Grand Park City Hall Hotel (SG Clean Certified)
Grand Park City Hall Hotel (SG Clean Certified)
Grand Park City Hall Hotel (SG Clean Certified)
Grand Park City Hall Hotel (SG Clean Certified)
Grand Park City Hall Hotel (SG Clean Certified)
Grand Park City Hall Hotel (SG Clean Certified)

Removed from saved list

8.7

Excellent

2,890 reviews

2,890 reviews

See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Peninsula Excelsior

50 m

Hill Street Building

50 m

Peninsula Shopping Centre

70 m

Armenian Church of St Gregory

90 m

Spellbound

100 m

Popular landmarks
Chinatown

1.4 km

Sands Skypark Observation Deck

1.5 km

Singapore Flyer

1.5 km

Orchard Road

1.7 km

Cloud Forest

2.0 km

Closest landmarks
TFX Funan

110 m

Civil Defence Heritage Gallery

110 m

The Green Collective

120 m

Bata (City Hall)

120 m

Funan Digital Mall

130 m

Grand Park City Hall Hotel (SG Clean Certified)

10 Coleman Street, City Hall, Singapore, Singapore, 179809 - See map

In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in City Hall, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

240 meters to public transportation

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, guests are required to inform the property if travelling via Reciprocal Green Lane (RGL), Air Travel Pass or Persons on Stay-Home-Notice at own accommodation. Please contact the property directly for more information.

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

32 travelers have booked today.

Value for money8.4
Location rating9.4
Nearest airportSeletar Airport (XSP)
Distance to airport13.8 km

Rooms available at Grand Park City Hall Hotel (SG Clean Certified)

Premier Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Crystal Club Premier With Extra Benefits
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Crystal Club Deluxe With Extra Benefits
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed or 2 single be...
Enter dates to see prices
Park Suite
...
  • Room size: 135 m²/1453 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Corner Studio Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Coleman Suite
...
  • Room size: 145 m²/1561 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Garden Junior Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Oasis Junior Suite
...
  • Room size: 75 m²/807 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

Does Grand Park City Hall Hotel (SG Clean Certified) have a hot tub?

Grand Park City Hall Hotel (SG Clean Certified) does not have a hot tub.

What time is check-in and check-out at Grand Park City Hall Hotel (SG Clean Certified)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Park City Hall Hotel (SG Clean Certified) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Park City Hall Hotel (SG Clean Certified) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Park City Hall Hotel (SG Clean Certified)?

Wake up to a great buffet breakfast at Grand Park City Hall Hotel (SG Clean Certified). Adults can enjoy breakfast offered with an additional charge of 39 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) features an on-site restaurant for your dining convenience.

What is the smoking policy at Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Park City Hall Hotel (SG Clean Certified)?

The closest train, metro, or bus station to Grand Park City Hall Hotel (SG Clean Certified) is City Hall MRT Station, 240 m away.

What restaurants are nearby Grand Park City Hall Hotel (SG Clean Certified)?

Restaurants including Shanghai Palace Seafood Restaurant, Indulge At Park and Park Palace are popular in Grand Park City Hall Hotel (SG Clean Certified)’s neighborhood which is known as City Hall.

What popular shopping places are close to Grand Park City Hall Hotel (SG Clean Certified)?

Shopping options in Grand Park City Hall Hotel (SG Clean Certified)’s City Hall neighborhood include Hill Street Building, Peninsula Shopping Centre and Peninsula Plaza.

What are popular attractions near Grand Park City Hall Hotel (SG Clean Certified)?

Guests at Grand Park City Hall Hotel (SG Clean Certified) can easily visit Asian Civilisations Museum, Raffles Hotel Arcade and Peranakan Museum located in the City Hall area.

What popular natural sightseeing spots are close to Grand Park City Hall Hotel (SG Clean Certified)?

Grand Park City Hall Hotel (SG Clean Certified)’s nearby natural sights include Sea Apple (Syzygium grande), Sealing Wax Palm (Cyrtostachys renda) and Saga (Adenanthera pavonina) located in the same City Hall area.

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See map

Explore the neighborhood

What people love about Grand Park City Hall Hotel (SG Clean Certified)

  • 10

    Exceptional

    "Facilities was very good."

    Zhong

    |

    August 6, 2022

  • 10

    Exceptional
    Staff 

    "The warmth and professionalism of the staff are remarkable, making the stay a very memorable one."

    june

    |

    August 2, 2022

  • 8.4

    Excellent
    Location

    "The price is reasonable considering the location."

    Hiroaki

    |

    August 1, 2022

Property ranking|Compared to 553 Singapore properties
See all rankings
Location score
9.4/10
Cleanliness score
9/10
Overall score
8.7/10
Value for money score
8.4/10
Better than
95
%
of Singapore properties
Better than
92
%
of Singapore properties
Better than
90
%
of Singapore properties
Better than
87
%
of Singapore properties
Overall rating:

8.7

Excellent
2,890 reviews
Cleanliness
9.0
Facilities
8.3
Location
9.4
Read all reviews >
What travelers say they love:
It was just great for a couple, definitely recommended!
Nurul from Singapore
Couple
More about Grand Park City Hall Hotel (SG Clean Certified)

More about Grand Park City Hall Hotel (SG Clean Certified)

Grand Park City Hall Hotel (SG Clean Certified)

Grand Park City Hall Hotel (SG Clean Certified), located in Singapore city center, is a popular choice for travelers. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Grand Park City Hall Hotel (SG Clean Certified) help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Singapore is made even more convenient with the taxi and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service and room service let you get the most out of your time at the Grand Park City Hall Hotel (SG Clean Certified). For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Grand Park City Hall Hotel (SG Clean Certified). Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Grand Park City Hall Hotel (SG Clean Certified). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Grand Park City Hall Hotel (SG Clean Certified). A beach that's accessible right from the hotel puts you close to the ocean during your stay. Don't forget to make a visit or two to the hotel's pool. At Grand Park City Hall Hotel (SG Clean Certified), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Singapore. Don't forget to stop by the most iconic landmark in the area, the famous Singapore Flyer just 1.5 km away. Be sure to visit Sands Skypark Observation Deck located 1.4 km away, an item on every checklist of those who travel to Singapore.


Reasons to stay here

Highly recommended by travelers, this hotel ranks better than 89% of all other accommodations in the city.
Guests who stayed here found it to be neat and tidy, scoring it above 91% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 95% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • Korean
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Pool with view
  • Pub crawl
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Bathrobes
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Fan
  • Free tea
  • Hair dryer
  • Iron and ironing board
  • Laptop safe box
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Swimming pool [direct access]
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Restaurants on site

Tablescape Restaurant & Bar

  • Cuisine: European
  • Menu: Buffet
Location
10 Coleman Street, City Hall, Singapore, Singapore, 179809
Exceptional
Location

9.4

Airports

  • Seletar Airport (XSP)
    13.8 km 20 min drive
  • Singapore Changi Airport (SIN)
    17.7 km 22 min drive

Public transportation

  • City Hall MRT Station
    240 m 4 min walk
  • Singapore Mass Rapid Transit (SMRT)
    310 m

Hospital or clinic

  • Medical Clinic
    220 m

Shopping

  • Orchard Road
    1.7 km

Convenience store

  • 7 Eleven
    590 m 4 min drive

Cash withdrawal

  • ATM
    90 m 1 min walk
What's nearby

Popular landmarks

  • Chinatown
    1.4 km
  • Sands Skypark Observation Deck
    1.5 km
  • Singapore Flyer
    1.5 km
  • Orchard Road
    1.7 km
  • Cloud Forest
    2.0 km
  • Gardens By The Bay East
    2.3 km
  • National Orchid Garden
    4.4 km
  • Singapore Botanic Gardens
    4.5 km
  • Night Safari
    13.9 km
  • Singapore Zoo
    14.0 km

Nearby landmarks

  • Peninsula Excelsior
    50 m
  • Hill Street Building
    50 m
  • Peninsula Shopping Centre
    70 m
  • Armenian Church of St Gregory
    90 m
  • Spellbound
    100 m
  • Central Fire Station
    100 m
  • Peninsula Plaza
    100 m
  • Singapore Philatelic Museum
    100 m
  • Civil Defense Heritage Gallery
    100 m
  • Roxy Records
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • As part of the Coronavirus (COVID-19) restrictions, guests are required to inform the property if travelling via Reciprocal Green Lane (RGL), Air Travel Pass or Persons on Stay-Home-Notice at own accommodation. Please contact the property directly for more information.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee120 SGD
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)39 SGD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 343
  • Most recent renovation2018
Property announcements

In case of activation of the hotel for Government duty or any Singapore government led activation, this reservation may be cancelled, transferred to another hotel based on availability or postponed to a future date with short notice. Applicable government guidelines will apply to SingapoRediscovers Vouchers bookings.

Reviews of Grand Park City Hall Hotel (SG Clean Certified) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness9.0
Facilities8.3
Location9.4
Service8.7
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (45)
8-9 Excellent (15)
7-8 Very Good (10)
6-7 Good (8)
<6 Below Expectation (11)
Time of the year
Mar - May (54)
Jun - Aug (35)
Sep - Nov (0)
Dec - Feb (0)
All guests (286)
All room types
All languages
Showing 89 verified guest comments
12345
8.4
Excellent
Kelvin from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in August 2022

Great stay”

Really enjoyed my stay here. The room itself was very nice and comfortable.

Reviewed August 08, 2022

See room deals

10.0
Exceptional
Zhong from Singapore
Couple
Deluxe Room
Stayed 1 night in August 2022

Good hotel for staycation ”

Facilities was very good. After renovations, pool and room were well furbished and nice

Reviewed August 06, 2022

See room deals

10.0
Exceptional
june from Australia
Solo traveler
Deluxe Room
Stayed 1 night in August 2022

Exceptional”

The warmth and professionalism of the staff are remarkable, making the stay a very memorable one. Thank You!

Reviewed August 02, 2022

See room deals

6.0
Chacha from Singapore
Couple
Deluxe Room
Stayed 1 night in July 2022

Above average”

Whole toilet smells urine. Disappointed.

Reviewed August 02, 2022

See room deals

8.4
Excellent
Hiroaki from Singapore
Family with young children
Deluxe Room
Stayed 1 night in July 2022

Reasonable price at central of Singapore”

The price is reasonable considering the location. It is near to subway station and you can walk to Clarke Quay which is along Singapore river. The staffs of hotel were kind and nice, but there were not enough staffs when I checked in so I needed to wait for a while. Overall I will recommend this hotel.

Reviewed August 01, 2022

See room deals

10.0
Exceptional
AddI from Singapore
Couple
Deluxe Room
Stayed 1 night in July 2022

Great hotel to stay”

The staff that help us with the check-in, Xue Kee, very helpful and pleasant. We requested for a late check-out and she help us with it. And she also upgraded our room without we asking for it. We are grateful to came across wonderful staff like her.

Reviewed July 31, 2022

See room deals

Dear AddI, Thank you for choosing to stay at the Grand Park City Hall. I am happy that you had an enjoyable stay. Your compliment will be conveyed to Kue Kee whom I am sure will be delighted to receive your kind words. My team and I look forward to welcome you back soon for another wonderful stay experience. Warmest regards, Jeane Lim General Manager

Responded August 03, 2022
Grand Park City Hall Hotel (SG Clean Certified)
7.2
Very good
Irin from Singapore
Family with young children
Deluxe Room
Stayed 1 night in June 2022

Good location but inefficient service”

Hotel is centrally located, walkable to major shopping malls with eating options. Room is modern and tastefully designed. Breakfast selection was good. however, the hotel seems to be understaffed and waiting time for everything was long.

Reviewed July 31, 2022

See room deals

Dear Irin, Thank you for choosing to stay at the Grand Park City Hall. I am happy that you had a pleasant stay and also enjoyed the breakfast spread. I look forward to welcome you back soon for another wonderful stay. Warmest regards, Jeane Lim General Manager

Responded August 03, 2022
Grand Park City Hall Hotel (SG Clean Certified)
2.4
ennkong from Singapore
Couple
Deluxe Room
Stayed 1 night in July 2022

Sound Isolation Is very bad”

i was so pissed off with this stay as i was completely awake the whole night due to air con compressor noise was so loud that made the stay impossible. it was a torture to stay at this hotel. Avoid

Reviewed July 29, 2022

See room deals

Dear Ennkong, Thank you for taking time to provide us your feedback. Your comments have been noted. Please accept our apology for not meeting your expectations during your stay. We hope you had a pleasant stay and look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager

Responded August 03, 2022
Grand Park City Hall Hotel (SG Clean Certified)
6.4
Good
pech from Philippines
Solo traveler
Deluxe Room
Stayed 2 nights in July 2022

Terrible”

Service was lacking. Waiting over 1 hour for someone to collect dry cleaning and 4 phone calls

Reviewed July 28, 2022

See room deals

Dar Pech, Thank you for taking time to provide us your feedback. Your comments have been noted. Please accept our apology for not meeting your expectations during your stay. We hope you had a pleasant stay and look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager

Responded July 29, 2022
Grand Park City Hall Hotel (SG Clean Certified)
9.2
Exceptional
Arbe from Philippines
Solo traveler
Crystal Club Deluxe Room
Stayed 1 night in July 2022

Nice place. ”

Over all, nice place. A very good location if ur a tourist, near malls, mrt and tourist spots. Nice giew of the mbs. The only down part is no bidet and one pillow cover has some brownish stain. Aside from that over all, very giid.

Reviewed July 28, 2022

See room deals

Dear Arbe, Thank you for choosing to stay at the Grand Park City Hall. We appreciate the time that you had taken to provide us your review and look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager

Responded July 29, 2022
Grand Park City Hall Hotel (SG Clean Certified)
10.0
Exceptional
Nurul from Singapore
Couple
Premier Room
Stayed 1 night in July 2022

Premier King Room”

I was in awe with the room! It was just great for a couple, definitely recommended! Though the check-in could be improved as it took some time however we understand that the guests service are trying their best. Nonetheless, it was an amazing stay!

Reviewed July 24, 2022

See room deals

8.4
Excellent
Mel from Philippines
Family with young children
Deluxe Room
Stayed 2 nights in July 2022

Grand Park City Hall Review”

The style of the hotel was really beautiful. I liked the touches on the side table and the chest under the sink. Overall, we had a great stay but there are other items for improvement to make it delightful such as: 1. Toilet bidet - very critical for Filipinos as we use water to clean up after using the toilet 2. Concierge was not 24 hours. Had to bring up our luggage on our own. When we checked out, it was the front desk who helped us with our luggage. 3. Adjoining room couldn't be locked by the guests if they prefer to have privacy at night. Thank you very much!

Reviewed July 20, 2022

See room deals

Dear Mel, Thank you for highlighting areas for our improvement. We will certainly take note of the issues that you have encountered. We apologise for not meeting your expectations during your stay. Do be assured that we will review your valuable feedback. We look forward to welcome you back in the near future. Warmest regards, Jeane Lim General Manager

Responded July 21, 2022
Grand Park City Hall Hotel (SG Clean Certified)
7.2
Very good
Soe from Vietnam
Business traveler
Deluxe Room
Stayed 2 nights in July 2022

Service could be better”

The hotel has been recently refurbished and is clean and of good standard with modern functionality in the rooms. However, there were no cups in my room for tea and coffee, so when I called down to reception, was told that there are no night staff to deal with this and reception staff would have to come and bring to me, which might take some time. Staff should be better trained and a 5 star hotel should have night staff to deal with simple and basic guest issues

Reviewed July 19, 2022

See room deals

Dear Soe, Thank you for taking time to provide us your feedback. Your comment has been noted. Please accept our apology for not meeting your expectation during your stay. I hope that overall you had a pleasant stay and look forward to welcome you back soon. Warmest regards, Jeane Lim General Manager

Responded July 20, 2022
Grand Park City Hall Hotel (SG Clean Certified)
8.4
Excellent
YIN from Singapore
Business traveler
Deluxe Room
Stayed 3 nights in June 2022

not bad”

not bad

Reviewed July 18, 2022

See room deals

Dear Ms Yin, Thank you for choosing to stay at the Grand Park City Hall. I am glad that you had an enjoyable stay and look forward to have you back with us soon. Warmest regards, Jeane Lim General Manager

Responded July 20, 2022
Grand Park City Hall Hotel (SG Clean Certified)
10.0
Exceptional
indra from Singapore
Group
Deluxe Room
Stayed 2 nights in July 2022

Every was great except 1. ”

Clean, sleek, chic room! The room had a toilet with glass windows. Awesome awesome awesome! Loving our stay there. Just 1 thing, they had a pool party on a saturday. We promised our 5 year old daugther who celebrated her birthday there. Went to join the "pool party" but within 2mins, we went out. It was not a memorable day for the daugther. Just was not appropriate for her. Cried her way back to the room. Last minute planned some other stuff for her to compensate her sadness. It was a nice stay overall. Central to anyway. Easy to get watever we want nearby. Great location!

Reviewed July 17, 2022

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Dear Indra, Thank you for choosing to stay at the Grand Park City Hall. I am glad that you liked the design of the room and also had an enjoyable stay. I look forward to welcome you and your family back in the near future. Warmest regards, Jeane Lim General Manager

Responded July 20, 2022
Grand Park City Hall Hotel (SG Clean Certified)
9.6
Exceptional
Mohammad from United States
Couple
Premier Room
Stayed 1 night in July 2022

Exceptional”

Large room and good place to stay. All staffs are friendly and helpful.

Reviewed July 12, 2022

See room deals

Dear Mr Mohammad, Thank you for choosing to stay at the Grand Park City Hall. I am happy that you enjoyed your stay and the hospitality of my team members. The high rating that you have given us is a great encouragement to them. I look forward to welcome you back for more wonderful stays in the near future. Warmest regards, Jeane Lim General Manager

Responded July 12, 2022
Grand Park City Hall Hotel (SG Clean Certified)
9.2
Exceptional
Liyana from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in June 2022

Exceptional”

great location, convenient and clean.

Reviewed July 03, 2022

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Dear Liyana, Thank you for taking time to leave us a review. We are delighted that you have enjoyed your stay with us. Your compliment is a big encouragement to our team. We look forward to welcome you soon for another wonderful stay. Warmest regards, Jeane Lim General Manager

Responded July 04, 2022
Grand Park City Hall Hotel (SG Clean Certified)
10.0
Exceptional
Fanny from Singapore
Couple
Deluxe Room
Stayed 3 nights in May 2022

Exceptional”

Went for a staycay with my boyfriend. Room was great, got upgraded. Pool was really clean and relaxing! Gym is small but didn’t bother us since we didn’t use lol location of hotel was great too, central to everything! Staff were super friendly and helpful, breakfast buffet every morning was quite crowded and staff looks busy every min but still attended to us with a big smile!

Reviewed June 30, 2022

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Dear Fanny, Thank you for choosing Grand Park City Hall for your staycation with your boyfriend. I am delighted that you enjoyed your stay and the services rendered by my team. Your compliments is a great encouragement to my team members. I look foward to welcoming you and your boyfriend back for another wonderful staycation soon. Warmest regards, Jeane Lim General Manager

Responded July 04, 2022
Grand Park City Hall Hotel (SG Clean Certified)
9.2
Exceptional
Alvin, from Malaysia
Solo traveler
Premier Room
Stayed 2 nights in June 2022

Excellent Hotel, So - So Buffet Breakfast”

The hotel is very well kept. Great location next to city hall mrt. Rooms were spacious and very clean. Breakfast buffet was very disappointing. Not enough options.

Reviewed June 26, 2022

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6.8
Good
chin from Singapore
Couple
Deluxe Room
Stayed 2 nights in June 2022

Partial renovated”

Facility 1. Gym is miserable - a small make up room with limited equipment, cramp next to a small pool. 2. Restaurant - fine dining with expensive price but food is so so, especially the chicken (very blend). Room 1. Well renovated but surprisingly hair dryer is spoilt (one-off case). 2. Good security between floors - you can't visit your friends of children if they are splitted to other floors without having the security card access. Carpark 1. Separate entrance 2. Separate from hotel, though sheltered to main entrance after taking lift to ground level Lobby 1. Nothing to brag since it is shared with level 3 restaurants entrance. Distance to MRT/Malls About 5~7mins walk, partial sheltered to City Hall. Directly opposite Funan mall.

Reviewed June 24, 2022

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Dear Guest, Thank you for taking time to provide us a detailed review. We have noted your comments and will improve on the chicken that you have highlighted. We hope that overall, you had a pleasant stay and look forward to having you back with us soon. Warmest regards, Jeane Lim General Manager

Responded July 19, 2022
Grand Park City Hall Hotel (SG Clean Certified)
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