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Grand Hyatt Mumbai
Grand Hyatt Mumbai
Grand Hyatt Mumbai
Grand Hyatt Mumbai
Grand Hyatt Mumbai
Grand Hyatt Mumbai
Grand Hyatt Mumbai

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8.6

Excellent

631 reviews

631 reviews

Housekeeping16
Breakfast7
Food & Dining5
See map

8.1

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Juhu Beach 2.8 km
Bandra-Worli Sea Link 6.3 km
Shree Siddhivinayak 7.0 km
Sri Sri Radha Gopinath Temple 14.0 km
Elephanta Caves 15.2 km
Chhatrapati Shivaji Terminus 16.0 km
Marine Drive 16.3 km
Nariman Point 17.1 km
Gateway of India 17.3 km
Colaba 19.3 km
Nearby landmarks
Gurudev Datta Mandir 730 m
Santacruz 1.1 km
St. Andrew's Church 1.3 km
Mahatma Jyotiba Phule Market 1.4 km
Khar Railway Station 1.4 km
Khar Road 1.5 km
Dandeshwar Mandir 1.5 km
Asian Heart Institute 1.6 km
PH Medical Centre 1.7 km
Shree Ramakrishna Math, Khar 1.8 km

Grand Hyatt Mumbai

Bandra Kurla Complex vicinity, Off Western Express Highway, Santacruz East, Vile Parle, Mumbai, India, 400055 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Vile Parle part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Valet parking

Swimming pool [indoor]

Exercise area

Pets allowed

Shuttle service

Your dates are popular among travelersUsers are booking a place in Mumbai every 2 minutes on Agoda.com
Value for money8.3
Distance to city center8 km
Location rating8.1
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport2.0 km

Rooms available at Grand Hyatt Mumbai

Excellent
Room comfort & quality

8.9

1 Bedroom Apartment Verandah
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Apartment Verandah
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Grand Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 king beds
Enter dates to see prices
1 King Club Access
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Club Access
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
1 King Courtyard View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Apartment with Patio
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Grand Apartment
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Verandah Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Mumbai?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Mumbai?

Grand Hyatt Mumbai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2800 INR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hyatt Mumbai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hyatt Mumbai has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Mumbai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Hyatt Mumbai?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Grand Hyatt Mumbai. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 1250 INR for adults and 625 INR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Mumbai?

Grand Hyatt Mumbai features 6 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Grand Hyatt Mumbai?

Your special occasion or event can be hosted at one of the Grand Hyatt Mumbai's versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Hyatt Mumbai. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

Can business events be hosted at Grand Hyatt Mumbai?

On-site venues and convenient event services make Grand Hyatt Mumbai an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 3000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hyatt Mumbai?

Grand Hyatt Mumbai does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hyatt Mumbai?

The closest train, metro, or bus station to Grand Hyatt Mumbai is Santacruz, 1.1 km away.

What restaurants are nearby Grand Hyatt Mumbai?

Restaurants including Fifty Five East, Soma (Indian Cuisine) at Grand Hyatt Mumbai and Celini are popular in Grand Hyatt Mumbai’s neighborhood which is known as Vile Parle.

What popular shopping places are close to Grand Hyatt Mumbai?

Shopping options in Grand Hyatt Mumbai’s Vile Parle neighborhood include Milan Mall, Mod'Art International and Rochiram's Shopping Centre.

What are popular attractions near Grand Hyatt Mumbai?

Guests at Grand Hyatt Mumbai can easily visit Gurudev Datta Mandir, Mount Carmel Church and Parla Jin Mandir located in the Vile Parle area.

What popular natural sightseeing spots are close to Grand Hyatt Mumbai?

Grand Hyatt Mumbai’s nearby natural sights include Bhavan's Nature and Adventure Centre located in the same Vile Parle area.

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Explore the neighborhood

What people love about Grand Hyatt Mumbai

  • 9.6

    Exceptional

    "The hotel is very well maintained and has a good enough campus to explore."

    Navin

    |

    March 26, 2022

  • 10

    Exceptional

    "We had a comfortable and very pleasant stay."

    Puja

    |

    February 27, 2022

  • 10

    Exceptional

    "The service, food and room were really appreciable and superb."

    AKSHAY

    |

    February 14, 2022

Overall rating:

8.6

Excellent
631 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.1
Read all reviews >
What travelers say they love:
Very polite staff and quiet helping and ready to help
Sanjeev from India
Family with young children
More about Grand Hyatt Mumbai

More about Grand Hyatt Mumbai

Grand Hyatt Mumbai

Grand Hyatt Mumbai is a distinct addition to Mumbai and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Grand Hyatt Mumbai.
Grand Hyatt Mumbai provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Mumbai.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Grand Hyatt Mumbai. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Grand Hyatt Mumbai include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hyatt Mumbai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Grand Hyatt Mumbai including halal options.
A night in at the hotel's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions. Guest can choose to have groceries delivered to their room at Grand Hyatt Mumbai, for exceptional convenience and ease of dining. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Grand Hyatt Mumbai lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the ping-pong table and yoga room at Grand Hyatt Mumbai. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Mumbai while in the city. There are lots of things you and your travel group can do near Grand Hyatt Mumbai, starting with visits to Marine Drive just 16.1 km away. Experience local culture through architecture at Chhatrapati Shivaji Terminus located 15.9 km away.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Food & Dining

22 mentions

Housekeeping

20 mentions

Breakfast

15 mentions

Internet

7 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • German
  • Hindi
  • Italian

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Vending machine

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Buzzer/wireless intercom
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Accessible by elevator
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Dressing room
  • Full kitchen
  • Hair dryer
  • Hand sanitizer
  • Interconnecting room(s) available
  • Iron and ironing board
  • Laptop safe box
  • Linens
  • Lock box in room
  • Microwave
  • Mini bar
  • Phone
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
  • Wine glasses
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

China House Restaurant

  • Cuisine: Chinese, Szechuan, Cantonese

Gourmet Store

  • Cuisine: European

Celini

  • Cuisine: European, Italian

Soma

  • Cuisine: Indian, Local

Fifty Five East

  • Cuisine: International, Local, Sushi
  • Menu: Buffet
Location
Bandra Kurla Complex vicinity, Off Western Express Highway, Santacruz East, Vile Parle, Mumbai, India, 400055
Excellent
Location

8.1

Airports

  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    2.0 km 8 min drive
  • Pune Airport (PNQ)
    124.3 km 3.2 hour drive

Public transportation

  • Santacruz
    1.1 km
  • Khar Railway Station
    1.4 km

Hospital or clinic

  • Asian Heart Institute
    1.6 km

Shopping

  • High Street Phoenix
    9.6 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Juhu Beach
    2.8 km
  • Bandra-Worli Sea Link
    6.3 km
  • Shree Siddhivinayak
    7.0 km
  • Sri Sri Radha Gopinath Temple
    14.0 km
  • Elephanta Caves
    15.2 km
  • Chhatrapati Shivaji Terminus
    16.0 km
  • Marine Drive
    16.3 km
  • Nariman Point
    17.1 km
  • Gateway of India
    17.3 km
  • Colaba
    19.3 km

Nearby landmarks

  • Gurudev Datta Mandir
    730 m
  • Santacruz
    1.1 km
  • St. Andrew's Church
    1.3 km
  • Mahatma Jyotiba Phule Market
    1.4 km
  • Khar Railway Station
    1.4 km
  • Khar Road
    1.5 km
  • Dandeshwar Mandir
    1.5 km
  • Asian Heart Institute
    1.6 km
  • PH Medical Centre
    1.7 km
  • Shree Ramakrishna Math, Khar
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee2800 INR
  • Distance from city center8 km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)1250 INR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants6
  • Number of rooms 658
  • Room voltage220
  • Year property opened2004
  • Most recent renovation2014

Parking

  • Daily parking fee0 INR
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Grand Hyatt Mumbai from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.0
Facilities8.7
Location8.1
Room comfort and quality8.9
Service8.8
Value for money8.3
High score for Mumbai
Rating
9+ Exceptional (194)
8-9 Excellent (88)
7-8 Very Good (51)
6-7 Good (26)
<6 Below Expectation (33)
Time of the year
Mar - May (96)
Jun - Aug (94)
Sep - Nov (86)
Dec - Feb (116)
All guests (631)
All room types
All languages

Show reviews that mention 

Showing 392 verified guest comments
12345
10.0
Exceptional
Dilip from India
Couple
1 King Bed
Stayed 1 night in November 2020

Comfortable Stay ”

Our First stay with Grand Hyatt Mumbai was "FABULOUS" we have booked our stay for a wedding Night and we were extremely skeptical about the safety and sanitisation of the hotel, wonderful from check-in was taken by Anushree and Sujay surprisingly we were been upgraded yo suite our Room was absolutely clean and very well made, Special mention Guest service officer Mr. Adnan Shaikh who are extremely guest oriented and it showed in his behaviour. Not to miss talking about the food Amazing!!! Truly service oriented, would highly recommend Hyatt to all future guests. All I can say is the training they receive must be exemplary. A big thank you to HYATT I would also like to share this review with the General & Hotel Manager of Grand Hyatt Mumbai- indeed has a great team :) Looking forward for another wonderful stay at "GRAND HYATT MUMBAI" Cheers..

Reviewed November 28, 2020

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Dear Dilip, Greetings of the day. Thank you for the wonderful review. We are glad that your stay at the hotel was Fabulous. Your kind words directed towards the team, namely Anushree, Sujay, and Adnan are highly appreciated and the same shall be conveyed to the team which shall bring them immense delight. At the hotel, our team strives to deliver our guests with Grand experiences, and reviews such as yours are a testament to their hard work. We would once again like to thank you for the review and we look forward to seeing you soon again at the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 10, 2021
Grand Hyatt Mumbai
9.7
Exceptional
Abhishek from India
Couple
Grand Suite King
Stayed 1 night in October 2011

Grand Hyatt Mumbai”

Rooms,Resturants,Location ,Service

As expected from a Grand Hyatt great rooms,very friendly,helpful and attentive staff-great location,good breakfast and an excellent selection of resturants-Indian,Chinese,Italian and coffee shop Everything about hotel spells class and is recommended A bit expensive but worth it -great location too close to domestic airport and the new business centers in Juhu, Kurla,Andheri etc. Would recommend this hotel to anyone-staff was very easy with both offering very early check in and late check out.Food and room service is very good. Also connected to own shopping mall.Good health club-swimming pool,salon -has everything in the hotel itself A MUST Stay in Mumbai and easily among top 5 bets hotels in Mumbai

Reviewed October 12, 2011

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10.0
Exceptional
CHEE from Malaysia
Business traveler
1 King Club Access
Stayed 4 nights in December 2013

Nice hotel with great price.”

Great Food,good service & nice hotel.

Grand Hyatt Mumbai us one of best hotel in Mumbai,India.The hotel is provide shuttle from and to airport. This hotel have many great food restaurant like Italy,Chinese,India.The hotel staff is very friendly & helpful. The hotel room is clean,big and very comfortable.

Reviewed December 11, 2013

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8.0
Excellent
Gian from Philippines
Couple
1 King Club Access
Stayed 4 nights in August 2014

A bit far off but cozy and comfy”

Club room benefits all day, spacious rooms

This was the second time I stayed at the Grand Hyatt and generally enjoyed it. I've stayed at the Oberoi in Nariman, at the Taj Lands End in Bandra, Four Seasons in Worli, and Sofitel and Trident in BKC so I write this review relative to these other experiences. First, the bad: 1) In terms of location, this hotel generally has fewer things to offer around the vicinity. It is close to the airport but other than that, it's rather far from Andherri (if that's your point of interest) and it is quite a bit of a drive if you want to go to Bandra area and it will surely take you an hour (on a weekend!) to get down to Worli area so really, be prepared to spend some time in Mumbai traffic! 2) The hotel condition: the rooms are actually well-maintained (more on this later) but the general appearance of the hotel seems it's getting worn down. Facade paint is peeling of massively. But not that it matters when your indoors anyway. Second, the good: 1) Dining options: the restaurant has quite a bit of an array of dining options from Indian, to Italian to Asian. Taste is over all good but definitely on the pricey side. Imagine, Gulab Jamun for almost Rs600! That should give you an idea of food prices at the hotel. If you're staying in the Club Floors, you get beverages (at least coffee) throughout the day and the coctail spread is quite good too. 2) Rooms: Generally spacious relative to other hotels in the same category. Clean, well-kept and there's not much to complain about. Of course, it's not WOW but it's good.

Reviewed September 02, 2014

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10.0
Exceptional
Yong from Malaysia
Business traveler
Grand Suite King
Stayed 2 nights in August 2010

Best Service”

Staff service and food Quality
NON

The hotel staff service are excellent and they have a few of restaurant serves variety of cuisines, chinese, italian, indian, cafe with light food, and a BAR lounge. As a business traveller and seldom go out after work Grand Hyatt Mumbai will be my priority selection.

Reviewed September 21, 2010

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9.6
Exceptional
Robert from Hong Kong SAR, China
Solo traveler
1 King Bed
Stayed 2 nights in October 2019

As expected, Hyatt is good and is also cheap in Mumbai”

Everything about the Hyatt in Mumbai is good as expected except one issue which management said they are looking into: If you want to connect to wifi, you have to create a password and use that password for other devices. The password would not work on my 2nd device and the only instructions given were "contact reception." This is odd because in 2019 any other website or system allows you to reset a password. Reception then has to call IT, and on that night, many transfer to IT went unanswered or I was promised a call back in 5 minutes. I never received any calls back and did not get internet on my laptop until the next day. This isn't a ground staff issue: It's an issue with the software and password process, and it's an issue with the IT staff the Hyatt uses.

Reviewed November 02, 2019

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9.2
Exceptional
Carmelita from India
Couple
1 Queen Bed
Stayed 2 nights in January 2021

Ask for a room near the elevator as sone aren't operational.”

Our experience at Grand Hyatt was smooth, right from the check-in process to check-out. The young man at the Front Desk at the time of my check-in at 2pm on 29th Jan was extremely affable and genuine in his efforts to give us the best room with a view even if it took a few minutes longer to find one. The breakfast haunt, Fifty Five East, had a decent spread of breads, cakes, pies, waffles, eggs, cold cuts, Indian fare, grilled veggies, cereal, fresh fruits and juices and beverages of course. The service was quick and accurate. Our dining experience at China House Lounge on the night of 30th Jan was relaxing to say the least, what with the ambient restaurant decor and the niche privacy of our table seating. The veggies-stuffed wontons in broth was a perfect choice as it served as a combo between an appetiser-cum-soup. Served in fine ceramic ware, chopsticks et al, and accompanying sauces (chilli flakes, sweet chilli, soya & chilli oil) the wontons went down like silk. When we weren't eating, we were busy sipping hot jasmine tea from an eye-catching silver kettle. We enjoyed first-rate, personalised service by the chef, server & captain of China House Lounge. As seafood is our favourite, we were recommended a main fare of wok-tossed xo prawns. The prawns were soft yet crunchy, nicely done without much ado. The accompanying saucy base allowed it to pair well with fragrant jasmine rice which made it a wholesome meal. it was interesting to check out a peking duck slow-roasting in the furnace and enjoyed an outdoor tete-a-tete in the China garden. Our experience at Celini, the Italian restaurant, was a dream. Chef Nishad not only dished out a delicious burrata salad but itsimpecaable presentation made it memorable. His pasta in creamy sauce was flavoursome, and the garlic toasted bread & buns made it a wholesome main course. Coupled with a margarita cocktail with tequila & triple sec liqueur, this was the perfect drink to fuse with Italian cuisine. The servers i

Reviewed February 01, 2021

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Dear Carmelita, Greetings of the day. Thank you for the lovely review. We are glad that you enjoyed your experience at the hotel. Your kind words complimenting our associates, the food and beverage offerings at Celini and China House Restaurant is overwhelming. Your mention of Chef Nishad is highly appreciated and the same shall be communicated to him which shall bring them immense delight. We would once again like to thank you for the review and look forward to seeing you soon again at the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 10, 2021
Grand Hyatt Mumbai
9.3
Exceptional
Emmeline from Singapore
Couple
Grand Suite King
Stayed 6 nights in August 2014

Good 5 star hotel ”

Clean/modern, great service and good food

We had a very good stay at Grand Hyatt. It was centrally located near airport, international 5 star standard, so everything was very clean. Rooms were new and modern, very clean. We upgraded to club floor and duty manager Mr. Rajesh Paliwal was very good to us. His service was impeccable. We has some internet issues but was finally sorted out with placing a router in our room just for us. Mr. Rajesh also extended our check out time to 7pm as we had a 1am departure that night. It really made a difference to our stay at the hotel when they people there actually cared enough to help us out in every way possible. Great service all in all. I will definitely god back again!

Reviewed August 23, 2014

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8.0
Excellent
Yogesh from Kenya
Couple
Grand Suite King
Stayed 3 nights in December 2012

Great Hotel, friendly staff, location a bit out of”

Service, ambiance, smiling staff

Grand Hyatt Mumbai meets to the standard of other Hyatt hotels. The staff is always smiling, friendly and ready to help. Good choice of restaurants & in room menu has a good selection. The only slight drawback was the location which is a bit out of the central areas & with the Mumbai traffic can be frustrating .

Reviewed January 02, 2013

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8.7
Excellent
Violet from Singapore
Business traveler
Grand Suite King
Stayed 3 nights in January 2012

Good Hotel, Satisfactory Service & Facilities”

Most service staff can communicate in good English, Restaurants served good food.

1) I liked the services in the Indian restaurant. They paid detailed attention to our dining needs and 1 of the staff even packed some "Papadum" (Indian crackers) for me to eat on my flight back to SG! 2) I can't say the same for the Italian restaurant when I was entertaining my Korean clients. They seemed to pay more attention to "Caucasians" & "Other Foreigners". 3) The front office staff was kind enough to upgrade me to club floor as they I am a lady travelling alone for the 1st time in Mumbai. 4) Only Cons of staying in any hotels in India is the NOISY in-house guests. Heard that most Indians start their dinner after 9.30pm & they would party until 3-4am in the morning! They would bang their room doors & make jokes along the corrider which is a huge irritant! Wish Grand Hyat has a butler in every club floor to ask these guests to quiet down!

Reviewed January 30, 2012

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10.0
Exceptional
Alok from India
Couple
Grand Suite King
Stayed 2 nights in May 2015

The best hotel I stayed so far”

Staff performence, Room, location

The room was super excellent, stayed in many five stars till date, including other hayatt, by far this was the best. Staff performance was excellent. they even waive off the charges for minibar. Room was quite and luxurious. Bathroom was very big, and fast internet. hotel is located in a quite area near the airport and university of mumbai. plenty of ATMs and shops inside the complex. for those who are looking for value deals, you need to go out the hotel, just book ola cabs, and go anywhere you want.

Reviewed July 18, 2015

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8.7
Excellent
Vincent from Singapore
Business traveler
Grand Suite King
Stayed 2 nights in April 2015

Great stay overall”

rooms, service, hotel condition

As the name suggest, the hotel was indeed grand judging by the sheer size of the compound. It was clean, modern and well maintained. Rooms were comfortable and staff members were all readily eager to serve. For proximity to airport, this hotel is not the nearest compared to others just outside but considering it is 10-15min away by car, it is near enough. My only qualm was that it is very far away from the main attractions. The drive down could take more than an hour each way to south Mumbai.

Reviewed April 27, 2015

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7.0
Very good
Vincent
Couple
Grand Suite King
Stayed 4 nights in December 2011

Better for business than tourism”

very comfortable, great food

Perhaps I've been spoilt by my stays in Park Hyatt hotels but overall I was a little disappointed by our stay at the Grand Hyatt. Positive points: room very comfortable, food great, most staff very helpful. Negative points: concierge - only one available so if he is on lunch or helping another guest you're in for a long wait. Housekeeping was not up to scratch - I found a long black hair on our bed in a supposedly clean room (all house-keeping staff I saw were men with short black hair); one room we were in had greasy hair marks on the bed headboard. Communication with them concerning lost and found items was laborious. Front office - when we asked to change rooms it took about two hours of waiting. Distance - close to the airport but count almost an hour to and from South Mumbai. Environment - shampoo and shower products are in little plastic bottles - not very environmentally friendly in this day and age. All in all OK if you're on a business trip and expense account (wifi is payable for example), but not ideal for a tourist.

Reviewed January 21, 2012

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9.0
Exceptional
Paolo
Couple
Grand Suite King
Stayed 1 night in August 2011

Business hotel”

very well managed

The Grand Hyatt Hotel is a very well managed hotel. Everything in well manteined, very clean and the staff is helpful and kind. The restaurant choice and quality is at high standard, but expensive. The mornig buffet is wonderful you can really get what you expect and much more.

Reviewed September 02, 2011

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10.0
Exceptional
HSIEN from Malaysia
Business traveler
Grand Suite King
Stayed 3 nights in May 2016

Excellent hotel..”

This is the first time for me to go into Mumbai, India. The hotel have very tight security check every time coming in.Room is big and good facilities. On the last day as our flight at night 11.30pm, we had requested to have late check out since we check in at 11.30pm on the date of arrival as well. They allow us with giving us the facilities of wash and change.. Thanks to Atibs.. While during the wash and change, the facilities staff, Saroya, had given us a great help... I had kept my wedding ring in the bathing cot which used during the wash and change..and i almost lost it and i had totally forgot about it.. when i reliased, run back to teh sauna room, Soraya help me to find back my important ring... then at the restaurant Fifty five restaurant which offer buffet, the captain, and the staff Ronald if i not mistaken have allow us to go in to sit while waiting for the buffet to start. Fantastic service... will definitely stay this good hotel again... ,

Reviewed May 21, 2016

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9.3
Exceptional
SANG from South Korea
Couple
Grand Suite King
Stayed 3 nights in August 2013

Awesome Hyatt”

Clean Kind

I was very satisfied with hotel service. I will recommend to stay at grand Hyatt Hotel to my friends. Staff were very kind, whenever I asked something, they solve the inquiry and problem immediately.

Reviewed August 20, 2013

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10.0
Exceptional
Samata from India
Couple
1 Queen Bed
Stayed 1 night in December 2020

Spacious rooms and top class facilities”

The rooms are clean tidy and spacious, all the facilities provided were top class, food is costly but any 5 star hotel has costly food I have had buffet breakfasts in Trident, Radisson Blu and Grand Hyatt out of which Radisson Blu was the best

Reviewed December 18, 2020

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Dear Samata, Greetings of the day. Thank you for the wonderful review. We are glad that you enjoyed your stay at the hotel. Your kind words directed towards our services, facilities, decor, and ambiance are highly appreciated. We would once again like to thank you for the review and look forward to seeing you soon again at the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 10, 2021
Grand Hyatt Mumbai
10.0
Exceptional
manuel from Australia
Couple
1 King Bed
Stayed 3 nights in October 2017

THE TITLE IS GOOD! ”

OUR STAY A GRAND HYATT MUMBAI WAS NOT ONLY GREAT BUT, MAGNIFICENT!! ITS ALL THE ABOVE! 5-STAR!1

Reviewed October 26, 2017

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10.0
Exceptional
Chandni from United States
Solo traveler
Grand Suite King
Stayed 1 night in March 2016

Fantastic Hotel”

The atmosphere, the service, the comfort

I stayed at the Grand Hyatt for the first time and it was completely spell bound! I was only there for one night, but i wish i could permanently live there!! The comfort they provide you with is so heart warming! Love the place!

Reviewed March 14, 2016

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8.0
Excellent
Sumit from India
Business traveler
Grand Suite King
Stayed 1 night in May 2013

Good Hotel with amazingly courteous staff”

courteous staff, close to airport, comfortable stay

This was my first visit to Mumbai and to any of the Hyatt hotels. I was really delighted to be greeted by extremely courteous and efficient staff. The check-in and check-out was quick. I stayed on 4th floor(not sure if I should be sharing the room number here). The room was clean and nice but the only bummer was network connectivity. I had to step out of the room to make or receive phone calls or use 3G services on my mobile phone. I would definitely like to visit again but would try a room with good network connectivity.

Reviewed June 04, 2013

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