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Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel
Grand Hotel

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8.4

Excellent

853 reviews

853 reviews

Breakfast8
Garden6
Food & Dining3
See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Victoria Park 410 m
Holy Trinity Church 870 m
Race course 1.2 km
Lake Gregory 2.0 km
Pedro Tea Factory 3.6 km
World's End 4.3 km
Seetha Amman Temple 6.4 km
Mackwoods Labookellie Tea Centre 8.0 km
St Clair's Falls 13.0 km
Devon Waterfalls 15.0 km
Nearby landmarks
Post Office Nuwaraeliya 360 m
Nuwara Eliya Post Office 400 m
Victoria Park 410 m
Nuwara Eliya Main Bus Station 480 m
Mackwoods Museum 500 m
Bale Bazzar 530 m
Sunhill Hotel Club 560 m
Sampath Bank 570 m
Seylan Bank 570 m
Ideal Hospital 580 m

Grand Hotel

Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Nuwara Eliya City Center part of Nuwara Eliya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Race course. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

480 meters to public transportation

Front desk [24-hour]

Airport transport

420 meters to Victoria Park

Currency conversion service

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Complimentary WIFi in all rooms

Front desk [24-hour]

Cheaper than 94% of all properties in Nuwara Eliya in the last 24 hoursCompared to 560 Nuwara Eliya properties at Agoda for various dates
Value for money7.3
Distance to city center00.80 Km
Location rating9.0
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport85.0 km

Rooms available at Grand Hotel

Very good
Room comfort & quality

7.7

Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Junior Suite
...
  • Room size: 45 m²/484 ft²
  • Mountain view
  • 1 queen bed
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Accessible Deluxe Double Room with Hill View
...
  • Room size: 22 m²/237 ft²
  • 1 double bed
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Single room - Luxury
...
  • Balcony/terrace
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Triple Room
...
  • Balcony/terrace
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Triple Deluxe
...
  • Balcony/terrace
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Single Deluxe
...
  • Balcony/terrace
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Twin/Double room - Luxury
...
  • Balcony/terrace
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Single
...
  • Balcony/terrace
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Double Com
...
  • Balcony/terrace
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Frequently asked questions

What time is check-in and check-out at Grand Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hotel?

Grand Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Nuwara Eliya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Hotel?

Wake up to a great buffet breakfast at Grand Hotel.

What are my dining options at Grand Hotel?

Grand Hotel features 3 on-site restaurants for your dining convenience.

What is the smoking policy at Grand Hotel?

Grand Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hotel?

The closest train, metro, or bus station is Nuwara Eliya Main Bus Station, 470 m away from Grand Hotel.

What restaurants are nearby Grand Hotel?

Grand Hotel’s neighborhood is Nuwara Eliya City Center which includes popular restaurants such as Magnolia (All Day Dinning), Grand Indian Restaurant and Araliya Green Hills Restaurant.

What popular shopping places are close to Grand Hotel?

Located in the Nuwara Eliya City Center area, Grand Hotel is close to great shopping choices like Bale Bazzar, Jessica Factory Outlet and Cargills Super Market.

What are popular attractions near Grand Hotel?

Grand Hotel’s location in the Nuwara Eliya City Center neighborhood makes it close to famous attractions including Victoria Park, Holy Trinity Church and St Francis Xavier's church.

What popular natural sightseeing spots are close to Grand Hotel?

Grand Hotel is located within Nuwara Eliya City Center, which makes it conveniently close to natural sights including Galway's Land National Park, Lover's Leap Waterfall and Haddon Hill.

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Explore the neighborhood

What people love about Grand Hotel

  • 9.6

    Exceptional

    "Places like The Grand Hotel are vanishing so it’s well worth capturing the experience now."

    Melanie

    |

    June 4, 2022

  • 10

    Exceptional

    "Pros Old world hotel with an amazing atmosphere."

    Ivan

    |

    April 17, 2022

  • 10

    Exceptional
    Location

    "It was absolutely perfect in such a beautiful hotel in a beautiful location."

    James

    |

    February 25, 2022

Property ranking|Compared to 560 Nuwara Eliya properties
See all rankings
Location score
9/10
Cheapest price score
Room comfort score
7.7/10
Room size
37 sqm.
Better than
98
%
of Nuwara Eliya properties
Better than
94
%
of Nuwara Eliya properties
Better than
93
%
of Nuwara Eliya properties
Bigger than
91
%
of Nuwara Eliya properties
Overall rating:

8.4

Excellent
853 reviews
Cleanliness
8.2
Facilities
8.3
Location
9.0
Read all reviews >
What travelers say they love:
We loved the high tea the beautiful gardens the pool and the...
Tristan from New Zealand
Couple
More about Grand Hotel

More about Grand Hotel

Grand Hotel

Get all that Nuwara Eliya has to offer and all of its nearby adventures with a stay at Grand Hotel. Only minutes from the city center, this strategic location ensures that guests can quickly and easily reach many local points of interest.
Have a hassle-free trip while enjoying the services and amenities offered by Grand Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Nuwara Eliya.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at Grand Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service and blackout curtains for your convenience. Some rooms at Grand Hotel include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Recreational facilities at Grand Hotel are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. The most popular local attraction is probably World's End only 4.2 km away.


Reasons to stay here

Guests who stayed here rated the facilities above 94% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Food & Dining

31 mentions

Breakfast

18 mentions

Housekeeping

10 mentions

Internet

8 mentions

Languages spoken

  • English
  • Sinhala
  • Tamil

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Exercise area
  • Fishing
  • Game room
  • Garden
  • Hiking
  • Horseback riding
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Chapel
  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Shrine
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Adapter
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Board games/puzzles
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Dressing room
  • DVD/CD player
  • Extra long bed
  • Fan
  • Fire extinguisher
  • Fireplace
  • Fold-up bed
  • Free tea
  • Fruits/snacks
  • Hair dryer
  • Heating
  • High chair
  • Interconnecting room(s) available
  • Iron and ironing board
  • Linens
  • Lock box in room
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Separate shower/bathtub
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Sofa
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Umbrella
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Wi-Fi [for a fee]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Asian
  • Halal
  • Vegetarian
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

BARNES HALL

  • Menu: A-la-carte

MAGNOLIA

  • Cuisine: American
  • Menu: Buffet
Location
Grand Hotel Road, Nuwara Eliya City Center, Nuwara Eliya, Sri Lanka, 22200
Excellent
Location

9

Airports

  • Mattala Rajapaksa International Airport (HRI)
    85.0 km
  • Weerawila Airport (WRZ)
    94.8 km

Public transportation

  • Nuwara Eliya Main Bus Station
    480 m
  • Nanu Oya Train Station
    3.8 km

Hospital or clinic

  • Ideal Hospital
    580 m

Cash withdrawal

  • ATM
    600 m
What's nearby

Popular landmarks

  • Victoria Park
    410 m
  • Holy Trinity Church
    870 m
  • Race course
    1.2 km
  • Lake Gregory
    2.0 km
  • Pedro Tea Factory
    3.6 km
  • World's End
    4.3 km
  • Seetha Amman Temple
    6.4 km
  • Mackwoods Labookellie Tea Centre
    8.0 km
  • St Clair's Falls
    13.0 km
  • Devon Waterfalls
    15.0 km

Nearby landmarks

  • Post Office Nuwaraeliya
    360 m
  • Nuwara Eliya Post Office
    400 m
  • Victoria Park
    410 m
  • Nuwara Eliya Main Bus Station
    480 m
  • Mackwoods Museum
    500 m
  • Bale Bazzar
    530 m
  • Sunhill Hotel Club
    560 m
  • Sampath Bank
    570 m
  • Seylan Bank
    570 m
  • Ideal Hospital
    580 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center00.80 Km

The property

  • Non-smoking rooms/floorsYes
  • Number of floors2
  • Number of restaurants3
  • Number of rooms 150
  • Room voltage240
  • Year property opened1891

Reviews of Grand Hotel from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.2
Facilities8.3
Location9.0
Room comfort and quality7.7
Service8.3
Value for money7.3
High score for Nuwara Eliya
Rating
9+ Exceptional (161)
8-9 Excellent (96)
7-8 Very Good (95)
6-7 Good (39)
<6 Below Expectation (72)
Time of the year
Mar - May (96)
Jun - Aug (106)
Sep - Nov (96)
Dec - Feb (165)
All guests (572)
All languages

Show reviews that mention 

Showing 463 verified guest comments
12345
9.2
Exceptional
mahesh from Sri Lanka
Family with young children
Deluxe Room
Stayed 2 nights in May 2019

Exceptional”

I would say The Grand Hotel, Nuwara Eliya is one of the best hotels I have ever stayed in Sri Lanka. Perfectly located with a quiet surrounding still with in walking distance to the city center. Grand is a British empire era hotel and certainly lives up to it’s name. The look and the feel are undoubtably majestic. The staff was extremely friendly and I would like to mention Sasanka and Duminda from the front office for their excellent customer service, Mr. Bala from the Bar for the friendly game of pool and his vivid explanation on the history of the location ( the three pool tables are more than 100 years old and the building is a part of the original governor’s bungalow from 1800’s!) and Chef Augustus for the wonderful birthday cake (It was my son’s birthday a few days back, and the cake was complementary). The restaurant staff too were welcoming, warm and enthusiastic. The Indian restaurant is a ‘must-try’ !

Reviewed May 14, 2019

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Dear Mahesh, Thank you very much for your amazing feedback on Agoda.com regarding your recent stay at The Grand Hotel Nuwara Eliya. It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Hope to see you in near future. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

Responded December 15, 2019
Grand Hotel
10.0
Exceptional
Narendra from United States
Couple
Deluxe Room
Stayed 2 nights in January 2018

Exceptional”

Hotel was walking distance to Park, Gregory Lake and town. We had rooms 334 and 337. Rooms were spacious and clean. No AC, but didn't needed it. Breakfast buffet was great. We had dinner at Magnolia and Thai restaurants, food and drinks were great. Staff was impeccable. "Mr. Gobi" was very knowledgeable and helpful. He was able to assisted us in planning our days at Nuwara Eliya. Went to see "World's End" - Must see. Guide we had was very knowledgeable. We hiked near the ledge of World's End and not for the faint-hearted. Overall we had a great time. And to the staff at Grand Hotel ........ Thank you for a great stay.

Reviewed January 27, 2018

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Dear Guest, Thank you for your recent review of our property. We really appreciate your positive comments. Our staff work hard each day to make the 'guest experience' the best it can be, and we will continue. We want you to know that we truly value your business, and we look forward to another opportunity to be or service to you! Best Wishes,

Responded May 04, 2019
Grand Hotel
9.2
Exceptional
Kate from Singapore
Family with young children
Deluxe Room
Stayed 2 nights in March 2018

Exceptional”

This hotel was great with children as the playground occupied them for hours. Well located in Nuwara Eliya and we had interconnecting rooms which was perfect with our 3 children. Great buffet breakfast and indeed this is a very "grand" hotel. Highly recommend.

Reviewed April 09, 2018

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Dear Guest, Thank you for your recent review of our property. We really appreciate your positive comments. Our staff work hard each day to make the 'guest experience' the best it can be, and we will continue. We want you to know that we truly value your business, and we look forward to another opportunity to be or service to you! Best Wishes,

Responded May 04, 2019
Grand Hotel
10.0
Exceptional
Laksiri from Sri Lanka
Couple
Deluxe Room
Stayed 1 night in February 2012

Lovely hotel and service with a smile”

Meals were delicious

We booked a deluxe but we were upgraded to a suite. The suite was really fantastic Lovely and spacious bedroom and a separate living room and dining, and a very clean bathroom. Tasty food and a friendly staff. Next time when we go to Nuwara Eliya definitely we will stay at Grand Hotel.

Reviewed February 12, 2012

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10.0
Exceptional
Glenn from United Kingdom
Couple
Deluxe Room
Stayed 3 nights in March 2012

Great hotel, great location,great staff”

Ambience and well maintained building

The location of the hotel in Nuwara Eliya is stunning as is first sight of the hotel interior. We were welcomed with a smile and cup of tea together with traditional juggery (a sort of crunchy fudge). Our room had a view of the garden and was well equipped and spotlessly clean. The staff during our stay were excellent, as was the food, especially breakfast.

Reviewed March 11, 2012

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9.7
Exceptional
DIEGO from Spain
Family with young children
Deluxe Room
Stayed 1 night in September 2012

Charming colonial old hotel”

Beautiful hotel well located in the valley close to downtown

It's a very beautiful hotel, antique, confortable, big rooms. They upgraded us to a perfect room facing the garden, huge, with 2 chimneys. You can walk to downtown Nuwara Eliya and just stroll for relaxing the good weather (cool) and other colonial houses. Good starting point for visiting tea plantations.

Reviewed October 09, 2012

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8.7
Excellent
Greg from Australia
Couple
Deluxe Room
Stayed 1 night in April 2013

elegant luxury”

Great location, beautiful hotel, good service

This was a really good hotel that has been lovingly restored. It is well located and the food is excellent. This appears to be the best hotel in Nuwara Eliya and certainly lives up to its reputation as a "Grand" hotel. There are cheaper places to stay but it is such a treat - like going back in time.

Reviewed April 29, 2013

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8.7
Excellent
Ali from Pakistan
Couple
Deluxe Room
Stayed 1 night in August 2012

Grand old hotel, great location”

Great location, fantastic service

Grand hotel was a british governor's mansion during the colonial times. Naturally the hotel is old with colonial style rooms. The service and the staff is great. Best part of the hotel is the location - centrally located in Nuwara Eliya

Reviewed August 30, 2012

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9.0
Exceptional
Haig from Australia
Solo traveler
Deluxe Room
Stayed 2 nights in December 2012

A truly Grand old Hotel”

Represents the grand old colonial era

A step back in time with the hotel, gardens, dining and other facilities giving the atmosphere and ambience of the colonial times. The weather in Nuwara Eliya is nearly perfect - cool at nights and in the mornings and not too warm or humid during the day.

Reviewed December 27, 2012

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10.0
Exceptional
Suzanne from Ireland
Group
Deluxe Room
Stayed 1 night in January 2012

Beautiful hotel with charm and character.”

Old colonial style and charm.

This was the highlight of our stay in Nuwara Eliya, and one of the nicest hotels we stayed in during a 10 day trip to Sri Lanka. The hotel is stunning with lots of character, the food was excellent and the staff extremely helpful and friendly.

Reviewed February 01, 2012

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10.0
Exceptional
June from United States
Couple
Deluxe Room
Stayed 1 night in January 2013

Little England”

Beautiful Grounds

Lovely hotel in the heart of Nuwara Eliya. Old school grounds from an English Garden, lovely staff, big rooms, great restaurants and a bar with snooker. Wonderful stay and very reasonable.

Reviewed February 02, 2013

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7.3
Very good
Sara from Canada
Family with teens
Deluxe Room
Stayed 1 night in April 2013

Nuwara Eliya - Grand Hotel Review”

The sound of birds and water fountains from the room was very relaxing.

This is a clean and simple hotel. It has a nice little garden and a cute tea shop where you can taste different kinds of teas and even buy a few if you like. Nuwara Eliya is pretty boring and one of the highlights of going there (for us) was the beautiful views and mountains. Unfortunately, from the Grand Hotel, this view is not very visible. If you are going to Nuwara Eliya and will stay at the Grand Hotel, make sure to eat at the little Indian restaurant. It is managed by the hotel, but has a different owner, so it has very reasonable prices and amazing food. We tried the Butter Chicken wich was fenomenal and the Dhal I think which was also very good.

Reviewed May 04, 2013

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8.0
Excellent
Madara from Sri Lanka
Family with teens
Deluxe Room
Stayed 1 night in December 2016

Very good”

All through my childhood, my entire family used to go to Grand Hotel for lunch whenever we were in Nuwara Eliya, so I was keen to stay one night and see. We stayed for my mother's birthday and it was pleasant, and my cousin organized a cake from their coffee shop which was delivered to the room. The food was interesting, though I would have preferred a varied buffet because my mother and I are vegetarian. Would stay again in a few years.

Reviewed October 27, 2017

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Dear Guest, Thank you for your recent review of our property. We really appreciate your positive comments. Our staff work hard each day to make the 'guest experience' the best it can be, and we will continue. We want you to know that we truly value your business, and we look forward to another opportunity to be or service to you! Best Wishes,

Responded May 04, 2019
Grand Hotel
9.6
Exceptional
Umair from Pakistan
Couple
Deluxe Room
Stayed 2 nights in January 2019

Ideal Location”

The rooms were alright, but the hotel was amazing. Best location to stay in Nuwara Eliya. Must try the Indian and Thai restaurants. The tea room was also very nice.

Reviewed May 05, 2019

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Dear Umair, Thank you very much for your amazing feedback on Agoda.com regarding your recent stay at The Grand Hotel Nuwara Eliya. It is very encouraging for me and my team to receive positive feedback like these from our valued guests. Hope to see you in near future. Yours Sincerely Refhan Razeen General Manager The Grand Hotel Nuwara Eliya

Responded December 15, 2019
Grand Hotel
8.0
Excellent
WANG from China
Group
Deluxe Room
Stayed 1 night in August 2012

lovely hotel but too expensive”

elegant decorations, good service and great location

it's a pleasant stay in Grand hotel of Nuwara eliya. her England style architecture and old-fashioned decorations reminds me of elegant and beautiful old times. the room is clean and neat, the heater is great and the outside surroundings such as huge pines and cedars and cool breezes made us relaxed and satisfied. but the room rates are too expensive.

Reviewed August 17, 2012

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7.7
Very good
Dayan from Sri Lanka
Couple
Deluxe Room
Stayed 1 night in December 2015

Hotel located in a nice place with superior s”

Nice Staff, Located close to the town, Scenic beuty & nice weather

Hotel staff was very helpful and courteous. Little inconvenience was experienced at first, course me & my wife were given a room having seperate beds. However once showed, they changed the room to a new one with twin beds. Since we got boarded the following day of the Xmas, we could have experienced decorations. Since the hotel is located very close to Nuwara Eliya town, we could have brought our daily essentials to the hotel without wasting our time in the hotel. Our television was bit small and it was an old CRT type one giving pictures with less saturation. It would have been better if it was LED one with a larger screen. The Room was moderately spacious and had a colonial look that we enjoyed. Since our stay was a

Reviewed December 28, 2015

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Dear Guest, Thank you for reviewing us followed by your recent stay with us, I can assure you that I will be looking into the comment you have made about your experience, We hope to continue to have you as our guest, and look forward to another chance to serve you. Your comments are taken seriously, and we will take steps to make the guest experience even better. Best wishes,

Responded May 04, 2019
Grand Hotel
8.0
Excellent
M from Sri Lanka
Business traveler
Deluxe Room
Stayed 1 night in January 2013

Great Location, Lovely Hotel and Nice Setting”

right in the heart of city, very close to everything and nice place

Grand Hotel is a lovely place given its historic nature of the building, lovely setting with greenery and the location, which is close to pretty much everything one could ever imagine while staying in Nuwara Eliya. The food choices as well as the ambience too is worth mentioning. Definitely will be there again!

Reviewed January 24, 2013

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10.0
Exceptional
fangxuan from China
Couple
Deluxe Room
Stayed 1 night in July 2012

best hotel in nuwara eliya”

old history, luxury room, beautiful garden

i would say, it's the best hotel in nuwara eliya which deserve the price. highly recommend it!!

Reviewed August 29, 2012

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8.0
Excellent
Mert from Turkey
Couple
Deluxe Room
Stayed 1 night in February 2013

nice hotel but too formal”

location, facilities, indian restaurant

we stayed in the hotel in order to go to the Hortons Plains National Park and World's End. Nuwara Eliya is a small place and the hotel looked like the best option. The room was clean and we really liked the Indian restaurant operating right outside the main building. Had to leave right away so didn't have a lot of time to spend in the hotel.

Reviewed February 22, 2013

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7.0
Very good
Mylin from Australia
Couple
Deluxe Room
Stayed 2 nights in January 2012

Beautiful old hotel ”

Billiards room, bars, restaurants, plenty of character

the grand hotel has wonderful central areas such as the reception/lounge area, restaurants, bar and billiards room however the bedrooms are a little tired. expect a lot of tourists there as the tour groups stay there. a definite must for visitors going to nuwara eliya as the town is a bit of a dump and apart from the grand and st andrews there aren't many buidings representing the "little britain" that it is known for. we went to lunch at st andrews and were happy we chose the grand which was the cheaper and more impressive of the two hotels.

Reviewed February 02, 2012

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