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Stay at the Grand Bella Hotel (SHA Plus+) in Pattaya. Enjoy spacious rooms, pool, spa, and fitness center. Near Pattaya Beach with easy access to attractions and the city center. Explore Pattaya and have a memorable stay. Grand Bella Hotel (SHA Plus+) in Central Pattaya offers a vibrant atmosphere and easy access to popular landmarks like Pattaya Beach and Central Festival Pattaya Beach. Guests can relax by the pool and enjoy exotic cocktails at the lively bar. The rooms have air conditioning, complimentary Wi-Fi, and stunning views from the private balcony. The hotel also offers sauna sessions, exciting tours, and easy access to a pristine beach. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Pattaya
Front desk [24-hour]
Airport transfer
Great Breakfast
More than 70% of SHA-certified establishment employees have been vaccinated.
Front desk [24-hour]
Airport transfer
Car park
Free Wi-Fi in all rooms!
Swimming pool [outdoor]
Fitness center
Luggage storage
Sauna
9 travelers have booked today.
Based on 7,032 verified reviews
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Location rating score
There are 162 places in walking distance!
Value for money | 7.7 |
Distance to city center | 0.05 km |
Location rating | 8.1 |
Nearest airport | U-Tapao International Airport (UTP) |
Distance to airport | 31.3 km |
Does Grand Bella Hotel have bars on-site?
Experience your holiday vacation the finest way with a beverage in your hand at Grand Bella Hotel's poolside bar readily available right in front of your doorstep for when you need a sip or two.
Does Grand Bella Hotel offer spa services?
You can enjoy your stay at Grand Bella Hotel much more by enjoying the property's accessible spa services that are offered for all its valuable guests to make your evening far better.
Does Grand Bella Hotel provide laundry services?
Yes! Grand Bella Hotel offers laundry service at your disposal for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.
What attractions are near by Grand Bella Hotel that are in walking range?
While remaining at Grand Bella Hotel, kick start your holiday by exploring the nearest attractions that are within close proximity to the property which include Burger and Chips, Pattaya Klang Market, and Lengkee.
What are the property's policies for children's bedding at Grand Bella Hotel?
Grand Bella Hotel's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Grand Bella Hotel built?
Grand Bella Hotel was built in 2013.
How many floors does Grand Bella Hotel have?
Grand Bella Hotel has a total of 8 floors.
What do guests love most about Grand Bella Hotel?
Past visitors that stayed at Grand Bella Hotel have given this property a rating of 8.113 for its exceptional location as the major highlight for their stay.
What is the typical rating that verified Business travelers' have given to Grand Bella Hotel?
Past business travelers that have stayed at this property have given Grand Bella Hotel an average rating of 7.3. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
What famous natural sightseeing destinations are near to Grand Bella Hotel?
Grand Bella Hotel is situated within Central Pattaya, which makes it suitably close to natural points of interest including Pattaya Elephant Village.
What is the closest airport to Grand Bella Hotel?
The closest airport to Grand Bella Hotel is U-Tapao International Airport, 31.0 km away.
Experience a Luxurious Stay at Grand Bella Hotel (SHA Plus+)
Welcome to Grand Bella Hotel (SHA Plus+), a stunning 4-star hotel located in the heart of Pattaya, Thailand. With its prime location just 0.05 km from the city center, this hotel offers convenience and easy access to the city's vibrant attractions. Whether you're traveling for business or leisure, Grand Bella Hotel provides a luxurious and comfortable stay for all guests.
Step into the elegant lobby of Grand Bella Hotel and be greeted by a warm and friendly staff. The hotel was last renovated in 2013, ensuring that you'll experience modern facilities and stylish decor throughout your stay. The hotel was also built in 2013, showcasing its contemporary architecture and commitment to providing a fresh and inviting atmosphere.
Check-in begins at 02:00 PM, allowing you to settle into your room and start your Pattaya adventure without delay. If you're arriving by plane, the hotel is conveniently located just 90 minutes away from the airport, making your journey to and from the hotel a breeze. With 360 well-appointed rooms, Grand Bella Hotel offers a range of accommodation options to suit your needs, whether you're traveling solo, as a couple, or with family and friends.
Families with children will be delighted to know that Grand Bella Hotel welcomes young guests with open arms. The hotel's child policy allows children between the ages of 3 to 12 to stay free of charge, making it an ideal choice for a family getaway. With spacious rooms and thoughtful amenities, the hotel ensures a comfortable and enjoyable stay for guests of all ages.
Check-out is until 11:00 AM, giving you ample time to savor your last moments at Grand Bella Hotel before bidding farewell to this enchanting city. Experience the perfect blend of comfort, convenience, and luxury at Grand Bella Hotel (SHA Plus+), where every detail is designed to make your stay unforgettable.
Unwind and Indulge in Grand Bella Hotel's Entertainment Facilities
At Grand Bella Hotel (SHA Plus+), you will find a range of entertainment facilities that are designed to make your stay unforgettable. Whether you are looking to relax, engage in leisurely activities, or find the perfect souvenir, this hotel has got you covered.
Indulge in ultimate relaxation at the hotel's spa, where skilled therapists will pamper you with a variety of rejuvenating treatments. From soothing massages to invigorating facials, the spa offers a tranquil oasis where you can unwind and rejuvenate your body and mind.
For those seeking a quiet retreat, the library at Grand Bella Hotel is the perfect spot. Immerse yourself in a world of literature as you browse through an extensive collection of books, or simply find a cozy corner to relax and enjoy some quiet time.
If you're looking to bring back a piece of Thailand with you, the gift and souvenir shop at the hotel is a treasure trove of unique finds. From traditional handicrafts to stylish fashion accessories, you'll find something to suit every taste and preference.
With its exceptional entertainment facilities, Grand Bella Hotel (SHA Plus+) ensures that every guest's stay is filled with relaxation, leisure, and delightful memories.
Stay Active at Grand Bella Hotel (SHA Plus+)'s Impressive Sports Facilities
Grand Bella Hotel (SHA Plus+) in Pattaya, Thailand offers an array of top-notch sports facilities to keep guests active and entertained throughout their stay. Whether you're a fitness enthusiast or simply looking to relax by the pool, this hotel has got you covered.
Start your day with an invigorating workout at the hotel's modern fitness center. Equipped with state-of-the-art machines and equipment, it provides everything you need for a comprehensive workout session. Whether you prefer cardio exercises or strength training, the fitness center has a wide range of options to suit your fitness goals.
After breaking a sweat, cool off and unwind at the hotel's outdoor pool. Take a refreshing dip in the crystal-clear waters or simply lounge by the poolside, soaking up the warm tropical sun. To enhance your relaxation experience, the poolside bar offers a variety of refreshing beverages and cocktails, allowing you to sip on your favorite drink while enjoying the serene ambiance.
With its impressive sports facilities, Grand Bella Hotel (SHA Plus+) ensures that guests can maintain their fitness routines and make the most of their vacation. Whether you're looking to stay active or simply unwind, this hotel has the perfect options for you.
Convenience Facilities at Grand Bella Hotel (SHA Plus+)
At Grand Bella Hotel (SHA Plus+), guests can enjoy a range of convenience facilities that enhance their stay in Pattaya, Thailand. The hotel offers a laundry service, ensuring that guests can have their clothes cleaned and freshened up during their stay. Additionally, room service is available, allowing guests to indulge in delicious meals and snacks without leaving the comfort of their room.
For the safety and security of guests, Grand Bella Hotel (SHA Plus+) provides safety deposit boxes where valuable belongings can be securely stored. The hotel also offers Wi-Fi in public areas, ensuring that guests can stay connected and browse the internet effortlessly.
Furthermore, the hotel has a designated smoking area for guests who smoke, providing a comfortable and convenient space for them. Free Wi-Fi is available in all rooms, allowing guests to stay connected and access the internet from the privacy of their own space.
Grand Bella Hotel (SHA Plus+) also offers dry cleaning services, making it convenient for guests to have their clothes cleaned and pressed during their stay. For those who need to store their luggage, the hotel provides luggage storage facilities. Lastly, daily housekeeping ensures that guests can enjoy a clean and tidy room throughout their stay. With these convenience facilities, Grand Bella Hotel (SHA Plus+) aims to provide a comfortable and hassle-free experience for all guests.
Convenient Transport Facilities at Grand Bella Hotel (SHA Plus+)
At Grand Bella Hotel (SHA Plus+), guests can enjoy a range of convenient transport facilities to enhance their stay in Pattaya, Thailand. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure for guests. Whether you're arriving at Suvarnabhumi International Airport or Don Mueang International Airport, the hotel's friendly staff will be ready to assist you with your transportation needs.
For those looking to explore the vibrant city of Pattaya, Grand Bella Hotel (SHA Plus+) provides tour services to help you discover the best attractions and hidden gems. From the famous Walking Street to the stunning Sanctuary of Truth, the hotel's knowledgeable tour guides can help you create unforgettable memories during your stay.
Additionally, Grand Bella Hotel (SHA Plus+) offers a convenient onsite car park, making it easy for guests to bring their own vehicles or rent one during their visit. The hotel also provides a ticket service, allowing guests to conveniently purchase tickets for local attractions and events. With these transport facilities, Grand Bella Hotel (SHA Plus+) ensures that guests have everything they need for a seamless and enjoyable stay in Pattaya.
Indulge in Culinary Delights at Grand Bella Hotel (SHA Plus+)
At Grand Bella Hotel (SHA Plus+), dining is a delightful experience that caters to all tastes and preferences. Start your day with a sumptuous breakfast buffet, offering a wide array of international and local dishes to satisfy every palate. Whether you prefer a hearty American breakfast, a traditional Thai spread, or a selection of fresh fruits and pastries, the breakfast buffet at Grand Bella Hotel has it all.
For a casual dining experience, head to the hotel's coffee shop, where you can enjoy a variety of freshly brewed coffees, teas, and light snacks. The coffee shop provides a cozy and relaxed atmosphere, making it the perfect spot to catch up with friends or enjoy a quiet moment alone.
If you're looking for a more formal dining setting, the hotel's restaurant offers a diverse menu of international and Thai cuisine. Indulge in a range of delectable dishes prepared by skilled chefs using the finest ingredients. From flavorful curries to succulent grilled meats, the restaurant at Grand Bella Hotel promises a memorable dining experience.
For those who prefer to dine in the comfort of their room, room service is available round the clock. Choose from an extensive menu and have your meal delivered to your doorstep, allowing you to savor delicious food without leaving the comfort of your room.
At Grand Bella Hotel (SHA Plus+), every dining experience is accompanied by excellent service and daily housekeeping, ensuring that your stay is as comfortable and enjoyable as possible. So whether you're a food lover or simply looking for a convenient dining option, Grand Bella Hotel has everything you need to satisfy your cravings and make your stay truly unforgettable.
A Variety of Spacious and Comfortable Rooms at Grand Bella Hotel (SHA Plus+)
Grand Bella Hotel (SHA Plus+) in Pattaya, Thailand offers a wide range of room options to cater to every traveler's needs. From the Deluxe Double Room Pool View with 2 Single Beds, to the Deluxe Pool Access Room with either 1 Single Bed or 1 King Bed, and the Deluxe Pool View Twin Room with 2 Single Beds, guests can choose the perfect accommodation for their stay. The Deluxe Room with King Bed and Single Bed is another great option, offering flexibility and comfort with either 1 Single Bed or 1 King Bed. For larger groups or families, the Deluxe Triple Room with balcony and Deluxe Triple Rooms with 3 Single Beds provide ample space and convenience. Those seeking a more luxurious experience can opt for the Grand Suite Room with 1 King Bed or the Junior Suite Pool View with 1 King Bed, offering more room to relax and unwind. If you're looking for a more standard option, the Superior Double Room with 1 Double Bed, Superior King Bed Room with either 1 Single Bed or 1 King Bed, Superior Triple Room with 2 Single Beds, and Superior Twin Room with 2 Single Beds are also available. Booking any of these rooms on Agoda ensures the best prices and a hassle-free experience, allowing you to focus on enjoying your stay at Grand Bella Hotel (SHA Plus+).
Explore the Vibrant Central Pattaya
Nestled in the heart of Pattaya, Thailand, Grand Bella Hotel (SHA Plus+) offers an ideal base for exploring the vibrant Central Pattaya. This bustling neighborhood is renowned for its lively atmosphere, endless entertainment options, and stunning beaches.
Central Pattaya is a haven for shopaholics, with an array of shopping centers, boutiques, and markets. Take a leisurely stroll along the famous Beach Road and discover a treasure trove of trendy fashion, local handicrafts, and souvenirs. For a more upscale shopping experience, head to Central Festival Pattaya, a sprawling mall featuring international brands, restaurants, and a cinema.
When it comes to entertainment, Central Pattaya has something for everyone. Experience the vibrant nightlife scene at the renowned Walking Street, where neon lights, music, and lively bars create an electric atmosphere. If you're seeking family-friendly fun, head to the Ripley's Believe It or Not! Museum or the Teddy Bear Museum. For those looking to relax, the pristine beaches of Central Pattaya offer a tranquil escape, with soft sands, crystal-clear waters, and a variety of water sports on offer.
With its unbeatable location in Central Pattaya, Grand Bella Hotel (SHA Plus+) is the perfect choice for travelers looking to immerse themselves in the heart of the action. Whether you're seeking shopping, entertainment, or relaxation, this vibrant neighborhood has it all.
Convenient Transportation Options from the Airport to Grand Bella Hotel (SHA Plus+)
Located in the heart of Central Pattaya, Grand Bella Hotel (SHA Plus+) offers a comfortable and convenient stay for travelers visiting Pattaya, Thailand. To reach the hotel from the nearest airports, there are several transportation options available.
If you are arriving at Suvarnabhumi Airport (BKK), the most popular and convenient way to get to Grand Bella Hotel is by hiring a private taxi or booking a shared airport transfer. The journey takes approximately 1.5 to 2 hours, depending on the traffic conditions. Alternatively, you can take a public bus from the airport to Pattaya Bus Terminal and then hop on a local songthaew or a motorbike taxi to reach the hotel.
For those arriving at Don Mueang International Airport (DMK), the options are similar. You can either hire a taxi or book a shared airport transfer for a hassle-free journey to Grand Bella Hotel. The travel time from Don Mueang Airport to the hotel is around 2 to 2.5 hours, depending on the traffic.
Another option for travelers is to take advantage of the airport shuttle service provided by Grand Bella Hotel. This convenient service allows guests to book a shuttle in advance, ensuring a smooth and comfortable transfer from the airport to the hotel.
No matter which airport you arrive at, Grand Bella Hotel (SHA Plus+) offers a range of transportation options to suit your needs, making it easy to reach the hotel and start your Pattaya adventure.
Convenience at Your Doorstep: Grand Bella Hotel's Surrounding Landmarks
Located in the heart of Pattaya, Grand Bella Hotel (SHA Plus+) offers guests a prime location with a range of nearby landmarks and attractions. Situated within walking distance, you'll find Guardian Pharmacy, where you can easily stock up on any essentials or personal care items you may need during your stay. For those looking to unwind and enjoy a drink, Green Bottle Pub is just a stone's throw away, offering a lively atmosphere and a wide selection of beverages.
If you're in need of any dental services, you'll be pleased to know that Dental Square Clinic, Pimploy Dental Clinic, and Diodental are all conveniently located nearby. These clinics provide top-notch dental care, ensuring that your oral health needs are taken care of while you're away from home. Additionally, Drug Center and Prima Pharmacy are within close proximity, making it easy to access any medications or health-related products you may require.
For any medical emergencies, Pattaya City Hospital is just a short distance from the hotel. With its state-of-the-art facilities and experienced medical staff, you can rest assured knowing that you're in good hands. Finally, if you're looking to do some grocery shopping, Max Valu is conveniently located nearby, offering a wide range of products to meet your daily needs. With such a variety of landmarks and attractions in the vicinity, Grand Bella Hotel (SHA Plus+) ensures that guests have everything they need right at their fingertips.
A Culinary Adventure in the Vicinity
Grand Bella Hotel (SHA Plus+) is surrounded by a diverse range of dining options that cater to every palate. Guests can indulge in the authentic flavors of Indian cuisine at Govindam Indian Restaurant (100% Pure Veg & Jain Food) Pattaya or savor the delectable vegetarian dishes at Jai Jinendra Restaurant and Five Star J Vegan & Vegetarian Restaurant. For those craving Thai delicacies, Prajanban Restaurant and Dang Dum Pattaya Restaurant offer an array of traditional dishes bursting with flavors. Casa Pascal Restaurant is a must-visit for fine dining enthusiasts, serving exquisite European cuisine. If you're in the mood for hearty pub fare, Robin Hood Tavern and Patrick's Steakhouse are perfect choices. For budget-friendly options, Cheap Charlie's and Leng Kee (Restaurant) offer delicious meals at affordable prices. With such a wide variety of dining establishments in close proximity, guests at Grand Bella Hotel (SHA Plus+) are spoilt for choice.
Shop 'til You Drop at Grand Bella Hotel (SHA Plus+)
Located in the heart of Pattaya, Grand Bella Hotel (SHA Plus+) offers easy access to a plethora of shopping landmarks. Just a stone's throw away, you'll find ParadiseTailor, where you can indulge in bespoke tailoring and have your dream outfits tailored to perfection. For a one-stop shopping experience, head to King Power Pattaya Complex, where you can browse through a wide range of international brands and enjoy duty-free shopping. If you're looking for a tailor-made suit or dress, Robinson's International Tailor is the place to go. And for all your grocery needs, Big C Extra is conveniently located nearby. Welcome Town Shopping District is also within walking distance, offering a variety of shops, restaurants, and entertainment options. If you're a fan of beautiful orchids, don't miss a visit to Siriphon Orchid Farm, where you can admire and purchase a wide selection of these stunning flowers. Fashion enthusiasts will appreciate Ama Fashion and Jacquard Bespoke Tailoring, both located nearby, offering trendy clothing and custom-made garments. For a unique shopping experience by the sea, Harbor Pattaya is the perfect destination, featuring a vibrant mix of shops, restaurants, and entertainment venues. And if you're in the mood for some local shopping, Lukdod Pattaya is just a short drive away, offering a wide range of local products and souvenirs. With such a diverse range of shopping landmarks surrounding Grand Bella Hotel (SHA Plus+), you'll never run out of retail therapy options during your stay in Pattaya.
Affordable Luxury at Grand Bella Hotel (SHA Plus+)
Experience the perfect blend of luxury and affordability at Grand Bella Hotel (SHA Plus+), where you can enjoy comfortable accommodations at a fraction of the cost. With an average room price of just $43, Grand Bella Hotel offers exceptional value for money, making it a top choice for budget-conscious travelers in Pattaya, Thailand.
Compared to the average price of a hotel room in Pattaya, which stands at $80, Grand Bella Hotel provides an incredible opportunity to save on accommodation expenses without compromising on quality. Whether you're traveling for business or leisure, the hotel's competitive pricing allows you to stretch your budget further, giving you more opportunities to explore the vibrant city and indulge in its attractions, dining, and entertainment options.
At Grand Bella Hotel, you can expect spacious and well-appointed rooms, modern amenities, and friendly service, all at a price that won't break the bank. Book your stay today and experience the best of Pattaya without the hefty price tag.
Excellent Stay with Friendly Staff and Clean Rooms
Grand Bella Hotel (SHA Plus+) in Pattaya, Thailand has garnered rave reviews from its satisfied guests. With a nice pool and excellent accommodation, many guests expressed their desire to stay at this hotel again. The friendly and helpful staff received high praise for their warm hospitality. The rooms are clean, bright, and beautifully decorated, creating a pleasant and comfortable atmosphere for guests. The hotel also offers a delicious breakfast, adding to the overall positive experience. With its outstanding service and clean rooms, Grand Bella Hotel (SHA Plus+) comes highly recommended for a wonderful stay in Pattaya.
Exceptional Customer Ratings for Grand Bella Hotel (SHA Plus+)
Grand Bella Hotel (SHA Plus+) in Pattaya, Thailand, has garnered exceptional customer ratings that highlight its commitment to providing a memorable stay for guests. With an impressive overall rating of 7.7, this hotel is a popular choice for travelers seeking a comfortable and enjoyable experience.
One of the standout features of Grand Bella Hotel is its excellent value for money, with a rating of 7.7. Guests appreciate the affordable rates combined with the high-quality amenities and services offered. Whether you're traveling on a budget or simply looking for great value, this hotel delivers on both fronts, ensuring you get the most out of your stay without compromising on comfort or convenience.
The hotel's facilities also receive high praise, with a rating of 7.5. From the inviting swimming pool to the well-equipped fitness center, guests have plenty of options to relax and unwind. The hotel's modern design and attention to detail create a welcoming atmosphere, making it an ideal choice for both leisure and business travelers. Additionally, the convenient location of Grand Bella Hotel, with a rating of 8.1, allows guests to easily explore Pattaya's vibrant attractions and entertainment options.
Very good7.5
Facilities
Excellent8.1
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Very good
10 most recent verified ratings received by the property
Most recent
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Airport transfer
470 meters to the beach
Located in heart of Pattaya
Free Wi-Fi in all rooms!
Accommodation for large groups”
A hotel that can accommodate many people. Clean bed, clean sheets, clean bathroom. If you're in a hurry or need a room urgently, I recommend this place. It's not difficult to book, but it can get crowded. Breakfast may have a waiting period. I recommend adding 3 more stoves for the person making the egg menu because there are a lot of people.
ขอบคุณสำหรับคำติชมค่ะ ทางโรงแรม รับคำติชม เพื่อไปพัฒนาต่อไปค่ะ และหวังเปฺ็นอย่างยิ่งว่าจะได้มีโอกาสให้บริการลูกค้าอีกครั้ง ขอบคุณค่ะ
Check-in took quite a long time, possibly due to staying during a festival period where there were many guests.”
Spacious and very clean room, breakfast is quite abundant and delicious. Overall, it's very good, but there are not enough staff for such a large hotel. The staff work too hard and cannot take care of all the customers. They should increase the number of staff.
ขอบคุณสำหรับคำติชมค่ะ ทางโรงแรม รับคำติชม เพื่อไปพัฒนาต่อไปค่ะ และหวังเปฺ็นอย่างยิ่งว่าจะได้มีโอกาสให้บริการลูกค้าอีกครั้ง
Nice hotel”
I was very impressed with my recent stay at this hotel. The location is very convenient and close to everything. You can walk to the beach in no time. There is a large swimming pool and even two pools. The staff is very polite and helpful. I highly recommend this hotel. It's located on Soi 15 in central Pattaya.
ขอบคุณสำหรับคำติชมค่ะ ทางโรงแรมจะนำไปปรับปรุงแก้ไข เพื่อการบริการที่ดีขึ้น และหวังเป็นอย่างยิ่งว่าท่านลูกค้าจะกลับมาใช้บริการอีกครั้ง
Certain nationality ruined it ”
The hotel was in an ideal location. Very clean and staff very helpful. The room (Junior suite) was lacking in storage space for clothes, only a wardrobe. But they had a safe, ironing facilities, Robe, slippers and the WiFi was great. Unfortunately the hotel is 95% occupied by a certain nationality which were mainly males. They would spit around the pool (even though there are signs asking not to do this), enter the pool in their underwear (the staff were asking them to leave but running a pool bar with food, drinks, and towels meant they didn't always have time to monitor this). These guests are in large groups, have no care or respect to others, shouting and screaming and staring at any female around. My partner even got approached by one asking if he could take a picture whilst she was laid sunbathing (to be fair at least he asked and didn't just do it). Unfortunately these groups of men made my girlfriend feel very uncomfortable to the point she wouldn't use the pool or bathe alone. There is a roof top pool which is very quiet, but there is only 1 brolly so shade is very limited hence why it's so quiet and you can only use it from 11pm. There are Thai ladies that wait on the road leading up to the hotel on an evening. From reading a sign in the hotel it's apparent they allow you to take an additional guest in free of charge. The ladies didn't cause use any issue or bother but some people may not like this type of situation. The staff couldn't be more helpful though. The maids kept the room very clean and tidy and were always working. It's a pity that the hardwork the staff do is ruined by rude individuals who think they own the place and can treat it with no respect. I feel sorry for the staff having to deal with that behaviour day in and out.
Dear Nigel, Thank you for sharing your recent experience with us. We appreciate your feedback and are pleased to hear that you found our hotel in an ideal location, with very helpful staff and clean facilities. However, we sincerely apologize for the issues you encountered during your stay. Your concerns regarding the behavior of some guests are of utmost importance to us, and we are addressing them with urgency. We strive to maintain a welcoming and respectful atmosphere for all our guests, and we regret that this was not your experience. Please rest assured that we are taking steps to ensure that all guests adhere to our hotel policies and respect the comfort of others. Your feedback will be used constructively to improve our services and facilities. We value your patronage and hope to have the opportunity to welcome you back for a more positive experience in the future. Warm regards, Jeff
Mixed Feelings!!”
Positive Aspects: Location: The hotel is conveniently situated near the main road and beach, surrounded by eateries, shops, and restaurants. This makes it easy to explore the area on foot. Room Quality: The room size was adequate and clean, with the added bonus of a balcony. Parking: On-site parking was available, which is convenient for guests with vehicles. Areas for Improvement: Cleanliness: While generally clean, there were some areas where the cleanliness could be improved, particularly in housekeeping's attention to tidying up the bed. Reception Service: The reception could benefit from being more attentive and welcoming. Guests should feel acknowledged upon arrival without having to seek attention. Hotel Atmosphere: There is a serious concern regarding the hotel's reputation due to reported solicitation of sex by individuals around the hotel premises. This issue gives a negative impression and needs immediate attention from management to maintain a respectable environment. It's disturbing and disappointing for guests to witness such activities, especially with children present. Overall Impression: While the Grand Bella Hotel has its strengths, such as its location and room amenities, the presence of solicitation activities nearby significantly tarnishes its image. It is crucial for the management to address this issue promptly and effectively to preserve the hotel's reputation and ensure a comfortable environment for all guests. A drop to 2 star if what I will give under this circumstances. Addressing cleanliness and reception service will also contribute positively to guest satisfaction.
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience or disappointment you experienced during your visit. it's clear we missed the mark on this occasion. Your comments have been shared with our management team for immediate review and improvement.