Hotels with 24-hour front desk in Ulaanbaatar

"The main reason I chose the Chinggis Khaan Hotel was that it had a swimming pool and sauna. I was very disappointed that they were closed for maintenance during my stay. The receptionist who I spoke to told me they would re-open next month, which meant I could not use them. The room was big and comfortable, but my toilet seat was partly broken. The room was clean, but I noticed two flies in my room on my first night. There was a well-stocked mini bar, but the water was not complimentary, only the tea and instant coffee.There was direct access to a shopping centre across from the hotel, but on one day access from inside the hotel was closed, so I had to go outside and walk to the shopping centre. The breakfast buffet was good, but there were never any scrambled eggs and though you could often have an omelette, you couldn't have it made according to your specifications. The employee just made omelettes and left them for guests to take. There was brewed coffee, but it wasn't very good. On the last two days of my stay, there was no breakfast buffet. No explanation was given. Maybe the chef got sick, but at the very least, I thought the hotel could have compensated its guests in some way. There was free wi-fi in my room, but for the last three days of my stay, it didn't work well, In fact, it didn't work at all on the last day of my stay and there was no wi-fi access in the lobby. There was supposedly a Mongolian restaurant on the fifth floor, but I never saw any guests eating there except in the morning when the breakfast buffet was offered. Also unfortunate is that there was no menu for the Mongolian restaurant. On the first floor there was a Chinese restaurant, but I didn't eat there. The hotel is very quiet, but it's a little far from downtown. It takes ten to fifteen minutes to get downtown on foot. The staff speak good English, so communication is not a problem. In my opinion, this hotel is a little expensive. In hindsight, I wish I'd chosen a different hotel."

"After a long trip from Irkutsk to Ulaanbaatar, we were very happy to finish our trip in a good hotel, meeting international standards. The hotel is centrally located and close to major attractions. It has a very good restaurant with a good international menu. Very good internet wifi in the rooms. Very friendly staff. We will certainly choose this hotel in our next trip to Mongolia. "

"New hotel with excellent facilities. Not the most centrally-located of hotels, but it is not far from the city centre (20 minute taxi ride). The rooms are beautiful and clean. Feels like a 5-star hotel, but with an affordable price. "

"My stay at the Corporate Hotel was a very good one. The staff in particular is very helpful and speak very good English. Also the location of the hotel is good. And the facilities (gym, restaurant, rooftop bar) are good too. Room was a bit worn out but it didn't really bother me much - not sure what the general quality of hotels in Ulaanbaatar is elsewhere... Overall, ok value for money."

"We traveled for business and stayed here one night. Hotel is clean, comfortable and functional. We stayed in standard twin room. Room was spacious, beds was very comfortable. Internet was fast. We did an online conference with my HQ. Business lunch in pub at the 16th floor was cheap and tasty. Receptionist recommended us to visit SPA. The spa was new, comfortable and had Russian style sauna and jacuzzi. The massage was relaxing. Overall I liked the hotel and will stay again in the future."

"A comfortable and enjoyable stay after a week camping in the desert. It is listed as a 5*, honestly, probably a strong 4*, however it is your best option in Ulaanbaatar. All staff, from Reception, to Room Service, to Butlers and Bell hops are polite and helpful. They gave our bags a clean as requested before sending them up to the room, and later, we took advantage of the complimentary shoe cleaning service for our tired walking boots. Beds are large and comfortable, bathroom clean with strong and hot showers and a good sized bath. Both the food at the restaurants and room service were of a high quality. Note that the Mongolian restaurant serves very large portions! The only issue was the bar/pub across the road that pumps loud music all through the day and night, clearly audible in the rooms. There is no business centre, but they printed documents for us without issue free of charge. "

"Frankly, Springs is somewhat overpriced, but in fairness so is every other hotel in Ulaanbaatar. Rooms are clean, the beds are unusually comfortable by Asian standards, and the staff are extremely helpful and speak excellent English. The Korean restaurant on the 2nd floor operates independently of the hotel and should only be regarded as a last resort in, for example, extremely bad weather – many other dining options within five minutes' walk of the hotel offer better food. Veranda is probably the best of the nearby restaurants. "

"I booked this hotel through Agoda for its good review and value for money. Overall I had a peaceful and relax one night stay. It's value for money and good location within 10 mins walking distance to Chinggis Khaan Square where most of the shops and restaurants are located. There's no price indicated for the items in the minibar. The hotel management may want to improve its services by listing down the price of the items in the mini bar. A bottle of mineral water cost me USD1.38 which is rather expensive considering that most other hotels will give it as a complimentary. The receptionist was helpful in helping me to book a taxi to the airport with her limited English. The trip from the hotel to airport took about 25 minutes. "

"We booked the standard room with 2 single beds. The beds are a bit short for anyone over 6ft but we had comfortable sleep otherwise. Complete basic amenities and everything is quite clean. The staff were very helpful and efficient since we had several issues due to a snow storm when we were there. Close enough to a monastery (nice pics) and restaurants (plenty within walking distance) and State Dept Store (less than 2km walk or 5min by taxi)"

"The main reason I chose the Chinggis Khaan Hotel was that it had a swimming pool and sauna. I was very disappointed that they were closed for maintenance during my stay. The receptionist who I spoke to told me they would re-open next month, which meant I could not use them. The room was big and comfortable, but my toilet seat was partly broken. The room was clean, but I noticed two flies in my room on my first night. There was a well-stocked mini bar, but the water was not complimentary, only the tea and instant coffee.There was direct access to a shopping centre across from the hotel, but on one day access from inside the hotel was closed, so I had to go outside and walk to the shopping centre. The breakfast buffet was good, but there were never any scrambled eggs and though you could often have an omelette, you couldn't have it made according to your specifications. The employee just made omelettes and left them for guests to take. There was brewed coffee, but it wasn't very good. On the last two days of my stay, there was no breakfast buffet. No explanation was given. Maybe the chef got sick, but at the very least, I thought the hotel could have compensated its guests in some way. There was free wi-fi in my room, but for the last three days of my stay, it didn't work well, In fact, it didn't work at all on the last day of my stay and there was no wi-fi access in the lobby. There was supposedly a Mongolian restaurant on the fifth floor, but I never saw any guests eating there except in the morning when the breakfast buffet was offered. Also unfortunate is that there was no menu for the Mongolian restaurant. On the first floor there was a Chinese restaurant, but I didn't eat there. The hotel is very quiet, but it's a little far from downtown. It takes ten to fifteen minutes to get downtown on foot. The staff speak good English, so communication is not a problem. In my opinion, this hotel is a little expensive. In hindsight, I wish I'd chosen a different hotel."