2024
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Awarded as a top choice of Agoda travelers in 2024.

Crystal Inn

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

36, Jalan Zabedah, Batu Pahat City Center, Batu Pahat, Malaysia, 83000

Highlights

Hygiene Plus
Sparkling clean

Sparkling clean

Guests have rated this property 9.0/10 on cleanliness

98% Positive
Based on guest reviews

"The room is well equipped, clean and well maintained!"

"Clean room that’s why I love this hotel in BP most!"

"Clean and cosy room, staff were very polite and helpful."

Inside city center

Inside city center

97% Positive
Based on guest reviews

"Always stay in this hotel whenever coming to Batu Pahat."

"Big room and cozy for 5persons in a room great location"

"Good location also easy to go out"

Check-in [24-hour]

Check-in [24-hour]

82% Positive
Based on guest reviews
Check-in [24-hour]
Great Breakfast

Great Breakfast

Many guests have praised the breakfast at this property

74% Positive
Based on guest reviews

"Staff are friendly, breakfast spread is reasonable and nice."

"Weekend breakfast and a la carte food was delicious!"

"Saturday & Sunday breakfast are simple and nice."

Great Breakfast

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Restaurants

Family room

Luggage storage

Breakfast

Room service

About us

Crystal Inn in Batu Pahat offers convenient and comfortable accommodation. Enjoy a meal at the on-site café and explore nearby attractions like Bulatan Roundabout, Wet World Batu Pahat Water Park, and Taman Rekreasi Tasik Y. Crystal Inn offers a comfortable and convenient stay in Batu Pahat City. With easy access to the bustling city center, the hotel provides exclusive amenities like a 24-hour front desk, concierge services, and daily housekeeping. Each room includes modern comforts such as air conditioning, complimentary Wi-Fi, and an in-room safe. Enjoy the invigorating shower and complimentary toiletries. Perfect choice for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

11 travelers have booked today.

Cleanliness 9.1
Location 9.0
Service 8.9
Value for money 8.8

Based on 7,094 verified reviews

Cleanliness

9.1

Location

9.0

Service

8.9

Value for money

8.8

Facilities

8.4

Room comfort and qua...

7.1

See map

9.0Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Popular landmarks
Wet World Batu Pahat Water Park
740 m
Dataran Penggaram Batu Pahat
970 m
Bulatan Roundabout
1.1 km
Taman Rekreasi Tasik Y
1.5 km
Glow Park - Batu Pahat
3.0 km
Closest landmarks
Batu Pahat Crown
200 m
DIY Playground
490 m
Wet World Batu Pahat Water Park
740 m
yong kai
840 m
Kampung Kenangan Dato Onn
930 m

Good to know

Value for money8.8
Distance to city center2.5km
Location rating9.0
Nearest airportSenai International Airport (JHB)
Distance to airport84.9 km

Rooms available at Crystal Inn

Executive Suite King
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 king beds
Enter dates to see prices
Premier Triple Room - Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Super Deluxe King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Super Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Presidental Suite
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Standard Twin Room without Window
...
  • Room size: 15 m²/161 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 51 m²/549 ft²
  • Outdoor view
  • 2 king beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices
President Suite (Super King)
...
  • Room size: 44 m²/474 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

While staying at Crystal Inn, take joy in your morning or evening walk at nearby park which include Batu Pahat Crown, Kampung Kenangan Dato Onn, and Dataran Penggaram Batu Pahat.

Crystal Inn's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

Crystal Inn was built in 1992.

Crystal Inn's most popular month where verified guests have stayed the most is in April.

The average room rate for Crystal Inn in the past month is 313.3 MYR, compared to city's average of 212.11 MYR.

Verified business travelers that have stayed at this property have given Crystal Inn an average rating of 8.2. You can look up more detailed customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Crystal Inn an average rating of 8.8. You can check out more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Crystal Inn an average rating of 9.4. You can look up on more descriptive customer ratings, and responses for this property down in the review section.

The closest airport to Crystal Inn is Senai International Airport, 85.0 km away.

More about Crystal Inn

More about Crystal Inn

Experience Comfort and Convenience at Crystal Inn in Batu Pahat

Welcome to Crystal Inn, a charming 3-star hotel located in the heart of Batu Pahat, Malaysia. With its prime location just 2.5 kilometers away from the city center, this hotel offers both comfort and convenience for both business and leisure travelers. Built in 1992, Crystal Inn boasts 63 well-appointed rooms, ensuring a pleasant stay for every guest. Check-in at Crystal Inn begins at 02:00 PM, allowing you to settle in and start your vacation or business trip at your own pace. The friendly and attentive staff will be ready to assist you upon arrival, ensuring a smooth and hassle-free check-in process. When it's time to bid farewell to this wonderful hotel, check-out is until 12:00 PM, giving you ample time to pack up and prepare for your onward journey.

Convenient Amenities for a Hassle-free Stay at Crystal Inn

Crystal Inn in Batu Pahat, Malaysia, offers a range of convenience facilities to ensure a hassle-free and comfortable stay for its guests. With a laundry service available on-site, travelers can easily keep their clothes fresh and clean throughout their stay. Additionally, the hotel provides safety deposit boxes for guests to securely store their valuables, giving them peace of mind while exploring the city. The friendly and professional concierge at Crystal Inn is always ready to assist guests with any requests or inquiries they may have, ensuring a seamless and enjoyable experience. Whether it's recommendations for local attractions or arranging transportation, the concierge is dedicated to enhancing guests' stay. Stay connected with the complimentary Wi-Fi available in all rooms and public areas of the hotel. Whether you need to catch up on work emails or simply browse the internet, you can do so effortlessly. The hotel also offers luggage storage for guests who arrive early or have late departures, allowing them to explore the city without the burden of carrying their bags. Furthermore, the daily housekeeping service ensures that your room remains fresh and tidy throughout your stay at Crystal Inn.

Convenient Transport Facilities at Crystal Inn

At Crystal Inn, we understand the importance of hassle-free transportation during your stay. That's why we provide a range of convenient transport facilities to ensure your travel needs are met. With our onsite car park, you can easily park your vehicle and explore the vibrant city of Batu Pahat at your own pace. The best part? Our car park is free of charge, allowing you to save on parking fees and enjoy a stress-free stay. For those who prefer to leave the driving to someone else, our hotel offers a car hire service, allowing you to rent a vehicle and explore the surrounding area with ease. Whether you're planning a day trip to nearby attractions or simply need a convenient mode of transportation, our car hire service is here to cater to your needs. Additionally, if you prefer to rely on local transportation, our friendly staff can assist you in arranging a taxi service. Whether you need a ride to the airport, a nearby restaurant, or any other destination in Batu Pahat, our reliable taxi service will ensure you reach your desired location comfortably and on time. At Crystal Inn, we strive to provide a seamless travel experience, and our comprehensive transport facilities are designed to make your stay as convenient and enjoyable as possible.

Modern Comfort and Convenience at Crystal Inn

At Crystal Inn, we strive to provide our guests with modern comfort and convenience. Each of our well-appointed rooms is equipped with air conditioning, ensuring a cool and comfortable stay throughout your visit. Stay up-to-date with the latest news with a complimentary daily newspaper, perfect for catching up on current events or planning your day ahead. For those in need of a quick touch-up, a hair dryer is provided in every room, allowing you to style your hair effortlessly. If you're in the mood for a refreshing drink or snack, our mini bar is stocked with a variety of beverages and snacks, while the refrigerator keeps your drinks chilled to perfection. With these room facilities, you can relax and unwind in style at Crystal Inn.

Delightful Dining Experience at Crystal Inn

Guests at Crystal Inn Batu Pahat can indulge in a variety of dining options designed for comfort and convenience. Start your day with a hearty breakfast buffet, offering a diverse selection of local and international dishes to energize your morning. Whether you prefer a quick bite or a leisurely meal, the breakfast spread is sure to satisfy every palate. For added convenience, the hotel features an inviting coffee shop where guests can unwind with freshly brewed coffee, light snacks, and refreshing beverages throughout the day. Should you desire in-room dining, Crystal Inn provides efficient room service, allowing you to enjoy delicious meals in the comfort of your own room. Daily housekeeping ensures that your stay remains clean, comfortable, and hassle-free, making your experience at Crystal Inn truly enjoyable.

Experience Comfort and Variety at Crystal Inn's Room Offerings

At Crystal Inn, you'll find a wide range of room types to suit your preferences and needs. Whether you're traveling alone, with a partner, or with a group, there's a room that's perfect for you. Indulge in the spaciousness of the Executive Suite King, measuring a generous 51 square meters and featuring two comfortable King beds. For those seeking a cozy and intimate stay, the Deluxe King Room offers a comfortable 18 square meters of space with a plush King bed. If you're traveling with a companion, the Deluxe Twin Room provides the same square footage and comes with two Single beds. Booking your stay at Crystal Inn on Agoda not only guarantees you a comfortable and enjoyable experience, but it also offers you the best prices available. With Agoda's competitive rates, you can rest assured that you're getting the most value for your money. Additionally, Agoda's user-friendly platform ensures a hassle-free booking process, allowing you to easily secure your preferred room at Crystal Inn with just a few clicks. So why wait? Book your stay at Crystal Inn on Agoda now and enjoy a memorable stay at this exceptional hotel.

Discover the Vibrant Batu Pahat City Center

Nestled in the heart of Batu Pahat, Malaysia, Crystal Inn offers a prime location for exploring the vibrant Batu Pahat City Center. This bustling area is known for its rich history, bustling markets, and vibrant nightlife, making it a perfect destination for both business and leisure travelers. Step outside the hotel, and you will find yourself immersed in the lively atmosphere of Batu Pahat City Center. Take a leisurely stroll along Jalan Rahmat, the main street of the city, and marvel at the beautiful colonial-style buildings that line the road. Indulge in some retail therapy at the numerous shops and boutiques, offering everything from local handicrafts to trendy fashion items. Food lovers will be delighted by the culinary offerings in Batu Pahat City Center. The area is famous for its mouthwatering local delicacies, such as the renowned Batu Pahat otak-otak and mee racun. Explore the bustling night markets, where you can sample an array of street food and experience the vibrant local culture. After a satisfying meal, unwind at one of the trendy cafes or bars, where you can enjoy live music and mingle with the friendly locals.

Convenient Transportation Options from Nearby Airports to Crystal Inn in Batu Pahat, Malaysia

Crystal Inn, located in the heart of Batu Pahat City Center, offers a comfortable and convenient stay for travelers visiting this charming city in Malaysia. For those arriving by air, there are several transportation options available to reach the hotel from the nearest airports. If you are flying into Senai International Airport in Johor Bahru, which is approximately 100 kilometers away from Batu Pahat, the most convenient way to reach Crystal Inn is by hiring a taxi or booking a private car transfer. The journey takes around 1.5 to 2 hours, depending on traffic conditions. Alternatively, you can also take a bus from the airport to Batu Pahat, with the bus journey taking approximately 2.5 to 3 hours. Another option is to fly into Kuala Lumpur International Airport (KLIA), which is approximately 300 kilometers away from Batu Pahat. From KLIA, you can take a direct bus to Batu Pahat, which is a comfortable and affordable option. The bus journey takes around 4 to 5 hours, depending on traffic. Alternatively, you can also hire a taxi or book a private car transfer for a more convenient and faster journey. Upon arriving at Crystal Inn, guests will be greeted by the hotel's warm and friendly staff, ensuring a pleasant check-in experience. The hotel offers comfortable and well-appointed rooms, equipped with modern amenities to cater to the needs of every traveler. With its central location, guests can easily explore the nearby attractions, including shopping malls, local markets, and delicious dining options. Crystal Inn is the perfect choice for both leisure and business travelers seeking a convenient and comfortable stay in Batu Pahat.

Explore the Vibrant Surroundings of Crystal Inn in Batu Pahat

Nestled in the heart of Batu Pahat, Crystal Inn provides easy access to a plethora of exciting landmarks and attractions. Just a short distance away, you'll find Pantai Minyak Beku, also known as the Frozen Oil village. This unique landmark offers a glimpse into the history of the area's oil industry, with preserved artifacts and displays that showcase the region's rich heritage. For those seeking outdoor adventure, a visit to Mount Banang is a must. This majestic mountain offers breathtaking views and hiking trails that cater to all skill levels. Immerse yourself in the lush greenery of Soga Perdana Amenity Forest, a serene haven where you can reconnect with nature and enjoy peaceful walks amidst the towering trees. If you're traveling with family, Wet World Batu Pahat Water Park is the perfect destination for a day of fun and laughter. With thrilling water slides, lazy rivers, and interactive play areas, there's something for everyone to enjoy. For a more laid-back experience, head to Taman Rekreasi Tasik Y, a picturesque park surrounding a tranquil lake, where you can take leisurely strolls or have a relaxing picnic. In the heart of the city, Dataran Penggaram Batu Pahat and Bulatan Roundabout are vibrant landmarks that showcase the local culture and provide a great spot for people-watching. Finally, don't miss the chance to explore the enchanting Hutan Lipur Soga Perdana, a forest reserve that offers a serene escape from the hustle and bustle of city life. With its prime location and proximity to these captivating landmarks and attractions, Crystal Inn is the perfect base to explore the vibrant surroundings of Batu Pahat. Whether you're seeking adventure, cultural experiences, or simply a peaceful retreat, this hotel is sure to exceed your expectations.

A Culinary Adventure Awaits

Crystal Inn is surrounded by a diverse array of restaurants that will delight any food lover. Just steps away from the hotel, you can savor the authentic flavors of Korean cuisine at K Fry Urban Korean Batu Pahat or indulge in the aromatic and flavorful Nasi Beriani Mohd Shah. For those craving a hearty and satisfying meal, Restoran Bariani Power is a must-visit. If you're in the mood for a cozy and relaxed atmosphere, head over to Kafe Kiri Kanan or Daddy Village Restaurant Sdn Bhd. Sushi enthusiasts will be delighted by the fresh and delectable offerings at Nippon Sushi - Old Street Batu Pahat. For a taste of local favorites, don't miss the renowned Ah See Wan Tan Mee or the steamy delights at Yong's Steam Boat Garden. Kedai Makan Soon Lai is perfect for those seeking traditional Malaysian dishes, while Han Kee Cake & Cafe offers a delightful selection of cakes and pastries. With such a diverse range of culinary options, Crystal Inn ensures that every guest can embark on a culinary adventure right at their doorstep.

Shop 'til You Drop at Batu Pahat's Premier Shopping Destinations!

Located in the heart of Batu Pahat, Crystal Inn is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a stone's throw away from the hotel, you'll find Square One Mall, a modern shopping complex that offers a wide range of local and international brands. Whether you're in the mood for fashion, electronics, or home decor, Square One Mall has it all. Additionally, Batu Pahat Mall is also within walking distance, boasting a vibrant mix of shops, boutiques, and eateries. From trendy fashion boutiques to specialty stores, this mall is a shopper's paradise. After a day of retail therapy, you can conveniently retreat back to the comfort of Crystal Inn and unwind in style.

Affordable Luxury: Crystal Inn's Competitive Pricing

Crystal Inn in Batu Pahat, Malaysia offers an unbeatable combination of quality and affordability. With an average room price of just $51, Crystal Inn stands out as a budget-friendly option that doesn't compromise on comfort or style. In comparison, the average price of a hotel room in Batu Pahat is $39, making Crystal Inn an excellent value for money. At Crystal Inn, guests can expect to enjoy a range of amenities and services that exceed expectations for its price point. The hotel boasts well-appointed rooms with modern furnishings and a soothing ambiance, ensuring a restful stay. Additionally, Crystal Inn offers a variety of facilities including a fitness center, a swimming pool, and a restaurant serving delectable local and international cuisine. With its competitive pricing, Crystal Inn is the perfect choice for travelers seeking a comfortable and affordable stay in Batu Pahat.

Excellent Stay at Crystal Inn

Crystal Inn in Batu Pahat, Malaysia, offers an excellent stay for its guests. The rooms are impeccably clean and comfortable, providing a cozy and relaxing atmosphere. The hotel staff is friendly and helpful, always ready to assist with any requests or inquiries. The strong wifi connection ensures that guests can stay connected throughout their stay. Additionally, the hotel's location is convenient, with a shopping mall nearby and a wide variety of delicious food options in the area. The breakfast served at Crystal Inn is also highly praised, offering a nice start to the day. Overall, guests have had a great experience at Crystal Inn and highly recommend it to others.

A Gem in Batu Pahat: Crystal Inn Delights Guests with Exceptional Value and Impeccable Service

Crystal Inn in Batu Pahat, Malaysia, is a hidden gem that has been enchanting guests with its exceptional value and impeccable service. With an impressive overall rating of 8.3, it comes as no surprise that this hotel is a popular choice among travelers seeking comfort and convenience. One of the standout features of Crystal Inn is its outstanding value for money, earning a remarkable rating of 8.4. Guests are consistently impressed by the affordable rates and the high quality of amenities and services provided. From the moment you step into the hotel, you will be greeted by a warm and friendly staff who go above and beyond to ensure your stay is nothing short of extraordinary. While the hotel may not have an extensive range of facilities, it compensates with its exceptional staff performance, earning a rating of 8.4. The dedicated team at Crystal Inn is known for their professionalism and attentiveness, always ready to assist guests with any requests or inquiries. Whether it's arranging transportation, recommending local attractions, or providing personalized services, the staff's commitment to excellence shines through. In addition to its exceptional value and staff performance, Crystal Inn also excels in cleanliness and location, with ratings of 8.5 and 8.6 respectively. The hotel is meticulously maintained, with rooms and common areas kept spotlessly clean. Its prime location offers easy access to popular attractions, shopping centers, and dining options, ensuring that guests can make the most of their time in Batu Pahat. Experience the charm and hospitality of Crystal Inn in Batu Pahat, where exceptional value, impeccable service, and a prime location combine to create an unforgettable stay. Book your stay today and discover why this hotel has garnered such rave reviews from satisfied guests.

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Amenities and facilities

Excellent8.4

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Sterilizing equipment
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [free]
  • Breakfast service
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Halal breakfast
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Concierge
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Clothes rack
  • Free bottled water
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Shower
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]

Food and dining

Restaurants on site
Crystal Cafe
  • Menu: Buffet

Location

36, Jalan Zabedah, Batu Pahat City Center, Batu Pahat, Malaysia, 83000

Excellent9.0

Location

Airports
  • Senai International Airport (JHB)
    84.9 km
  • Malacca International Airport (MKZ)
    88.9 km
Hospital or clinic
  • Klinik Normah
    1.4 km
Shopping
  • Batu Pahat Mall
    3.1 km
Convenience store
  • 7 Eleven
    340 m
Cash withdrawal
  • ATM
    470 m

What's nearby

Popular landmarks
  • Wet World Batu Pahat Water Park
    740 m
  • Dataran Penggaram Batu Pahat
    970 m
  • Bulatan Roundabout
    1.1 km
  • Taman Rekreasi Tasik Y
    1.5 km
  • Glow Park - Batu Pahat
    3.0 km
  • Batu Pahat Mall
    3.1 km
  • Wet World Water Park
    3.7 km
  • Pantai Minyak Beku (Frozen Oil village)
    3.8 km
  • Soga Perdana Amenity Forest
    4.0 km
  • Mount Banang
    4.7 km
Nearby landmarks
  • Batu Pahat Crown
    200 m
  • DIY Playground
    490 m
  • Wet World Batu Pahat Water Park
    740 m
  • yong kai
    840 m
  • Kampung Kenangan Dato Onn
    930 m
  • Dataran Penggaram Batu Pahat
    970 m
  • Bulatan Roundabout
    1.1 km
  • Masjid Jamek Sultan Ismail
    1.1 km
  • Penggaram Waterfront Park
    1.3 km
  • Batu Pahat Golf Club
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until00:00
Getting around
  • Distance from city center2.5km
The property
  • Year property opened1992
  • Number of floors3
  • Number of rooms 63
  • Most recent renovation2022
  • Non-smoking rooms/floorsyes
  • Number of restaurants1

Reviews of Crystal Inn from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 7.6
  • 9.2
  • 10
  • 10
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 10

Most recent

  • Cleanliness score 9.1 out of 10 and is a high score in Batu Pahat
    Cleanliness9.1
  • Location score 9 out of 10 and is a high score in Batu Pahat
    Location9.0
  • Service score 8.9 out of 10 and is a high score in Batu Pahat
    Service8.9
  • Value for money score 8.8 out of 10 and is a high score in Batu Pahat
    Value for money8.8
  • Facilities score 8.4 out of 10 and is a high score in Batu Pahat
    Facilities8.4
  • Room comfort and quality score 7.1 out of 10
    Room comfort and quality7.1
High score for Batu Pahat

Rating

9+ Exceptional (1,325)
8-9 Excellent (242)
7-8 Very Good (409)
6-7 Good (100)
<6 Below Expectation (157)

Review summary

Powered by OpenAI

This stylish hotel offers exceptional cleanliness and a sophisticated atmosphere. The staff's warmth and hospitality enhances the experience. Complimentary treats like coffee, tea capsules, soda, snacks, and biscuits add a luxurious touch. Its proximity to Summit Mall provides easy access to dining options. Guest reviews highlight the well-appointed and spacious rooms with all necessary amenities for a comfortable stay.

Rooms are well-appointed, though some found them small. Few negative reviews.

Did you find this review summary helpful?

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Showing 2,233 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Soo from Singapore
    Group
    Premier Triple Room - Non-Smoking
    Stayed 1 night in July 2025

    “Comfortable Stay ”

    Excellent Stay at Crystal Inn Batu Pahat – Highly Recommended! I booked my stay via Agoda and had a fantastic experience at Crystal Inn. From the moment of booking, the hotel staff was responsive to my special requests, which made me feel welcomed even before arrival. The front desk staff were professional and polite, and the security personnel were equally courteous and helpful. The hotel environment was recently renovated and exceptionally clean throughout. My room was spacious, clean, and thoughtfully furnished. The carpet was spotless, and the bedding was very comfortable. I also appreciated the generous supply of complimentary drinks and snacks provided in the room. The bathroom was clean with consistent hot water, and the interior design of the hotel, including the corridors leading to the room, was modern and well maintained. Overall, it was a pleasant and comfortable stay. I’ll definitely return and book again on my next trip to Batu Pahat.

    Reviewed July 20, 2025
  2. 10.0
    Exceptional
    Sharm from Singapore
    Family with young children
    Deluxe Twin Room
    Stayed 1 night in June 2025

    “A Hidden Gem in Batu Pahat with Exceptional Service”

    Crystal Inn truly surprised us in the best way. From the outside, the building looks pretty standard, but once we stepped inside, we were welcomed by a fresh and newly renovated interior that immediately changed our impression. The rooms were clean, modern, and felt brand new a real standout especially at such an amazing price point. Everything was well maintained, and the stay was comfortable throughout. What really made the experience memorable was the staff. Their response time was quick, and they were consistently helpful, friendly, and attentive from check-in to check-out. Five stars just for their service alone. The only small thing to note is that breakfast isn’t available on weekdays, but with everything else being so well done, it wasn’t a dealbreaker. Overall, a fantastic stay and a hidden gem I’d be happy to return to.

    Reviewed June 26, 2025
  3. 9.6
    Exceptional
    Kelly from Singapore
    Couple
    Super Deluxe Twin
    Stayed 2 nights in September 2025

    “Excellent hotel”

    I had a wonderful stay at Crystal Inn – it truly exceeded my expectations! The room was very clean, spacious, and thoughtfully furnished. The beds were extremely comfortable, and I especially loved the recliner armchair – such a nice touch for relaxing after a long day. The complimentary snacks in the room were a pleasant surprise as well. The hotel is centrally located, making it convenient to get around, and I really appreciated the free parking. The staff were all very friendly and welcoming, which made the stay even more enjoyable. Overall, Crystal Inn offers great comfort and value, and it’s definitely a hotel I would return to if I’m in the area again. Highly recommended!

    Reviewed October 02, 2025
  4. 10.0
    Exceptional
    Nadia from Malaysia
    Solo traveler
    Deluxe Twin Room
    Stayed 1 night in May 2025

    “5 star service and facilities”

    If I could give 10 stars I would. Everything was perfect, staff was accommodative. Room was super clean and interior looks amazing I have NOTHING bad to say about this hotel at all. For the first time in my life I found a hotel that has perfect score on every aspect. Their tv is connected to all the relevant apps like Netflix, Disney plus, HBO. They give out free snacks and drinks on the fridge. They even installed mini coffee machine in the room. They also have mask sanitiser compartment. I love it!! But I wanna say my heartfelt gratitude to the staff last night for giving me some of her own personal sanitary bag supplies!! Woman to women - you’re a life saver and I pray that you life is blessed forever 💜 just a thought maybe hotel can provide some of these amenities like women sanitary pad for a price, I’m sure I’m not the only one who got their menses when traveling and they DEFINITELY don’t mind paying.

    Reviewed May 28, 2025
  5. 10.0
    Exceptional
    TAN from Singapore
    Couple
    Deluxe King Room
    Stayed 1 night in November 2025

    “Hotel is very clean and comfortable”

    We have only stayed at Crystal Inn for 1 night and we are very much satisfied. The room, toilet, bed is tidy and clean. As somebody who is picky and particular on cleanliness, we would check reviews on different hotels before making a booking. I can say this Hotel met my expectation of a comfortable stay and I did not regret choosing it out of a few hotels at Batu Pahat. The interior design of the lobby and rooms are nicely done, together with the complimentary snacks and drinks, makes the Hotel stand out from other typical non 5-star hotels we have stayed in Malaysia. Staff are friendly and breakfast choices are more than decent for a Hotel located in a small town.

    Reviewed November 28, 2025
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