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City Hotel
City Hotel
City Hotel
City Hotel
City Hotel
City Hotel
City Hotel

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7.4

Very good

892 reviews

892 reviews

Housekeeping12
View5
Breakfast4
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Moller Residence

20 m

Shiatzy Chen Shop

100 m

Shanghai Tang Shop

170 m

Mandarava Shop

210 m

Popular landmarks
Former French Concession

1.5 km

Shanghai Museum (Shanghai Bowuguan)

1.9 km

Nanjing Lu (Nanjing Road)

2.6 km

Yu Garden (Yuyuan)

3.0 km

The Bund (Wai Tan)

3.7 km

Closest landmarks
Ye Huo Huwai Yingpin Dian Outdoor Shop

220 m

Huaimao Green

290 m

Shanghai Exhibition Center

300 m

Citizen Café

360 m

Maoming Road

390 m

2021

City Hotel

5-7 South Shaanxi Rd., Xintiandi and Huaihai Rd, Shanghai, China, 200020 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Xintiandi and Huaihai Rd, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Located in heart of Shanghai

Front desk [24-hour]

Airport transfer

750 meters to public transportation

Inside city center

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Steamroom
Workout and Leisure
Fitness center
Swimming pool [indoor]
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details. "
Announcements by hotel (2)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Swimming pool [indoor]

Fitness center

Cash withdrawal

Car park [on-site]

Your dates are popular among travelersUsers are booking a place in Shanghai every 1 minutes on Agoda.com
Value for money7.5
Distance to city center1 km
Location rating8.1
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport12.2 km

Rooms available at City Hotel

Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Limited Offer - Deluxe Double or Twin Room
...
  • Room size: 23 m²/248 ft²
  • City view
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Hao Hua Fang Shuang Chuang
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Hao Hua Shuang Chuang Fang Xian Shi Qiang Gou
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Hao Hua Shuang Chuang Fang
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at City Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to City Hotel?

For those who wish to drive their own cars, City Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange taxi service.

Is breakfast offered at City Hotel?

Wake up to a great buffet breakfast at City Hotel. Adults can enjoy breakfast offered with an additional charge of 83 CNY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at City Hotel?

City Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to City Hotel?

Middle Huaihai Road Metro Station is the closest train, metro, or bus station, about 740 m away from City Hotel.

What restaurants are nearby City Hotel?

City Hotel is located in Xintiandi and Huaihai Rd, famous for good restaurants such as MingXuan (HuaiHai), LifeCafe and Chinoise Story Restaurant.

What popular shopping places are close to City Hotel?

City Hotel is located in Xintiandi and Huaihai Rd area which features shopping places such as Mitsukoshi Department Store, Parkson Huaihai Department Stores and Parkson Shopping Center (HAI).

What are popular attractions near City Hotel?

City Hotel is located in Xintiandi and Huaihai Rd area, which is famous for attractions such as Former French Concession, Xintiandi and Riverside Promenade (Bingjiang Da Dao).

What popular natural sightseeing spots are close to City Hotel?

City Hotel is located in the Xintiandi and Huaihai Rd area, which is famous for natural sightseeing destinations such as King Albert Apartments and Cite Bourgogne.

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See map

Explore the neighborhood

What people love about City Hotel

  • 8.8

    Excellent
    Location

    "It has a very amazing location next to the fashionable and wonderful street."

    LI

    |

    December 26, 2020

  • 10

    Exceptional
    Location

    "The hotel is very nice and has a very good location."

    Heng

    |

    November 28, 2020

  • 8

    Very good
    Cleanliness

    "Price, interior, service, clean and good food for breakfast."

    GOH

    |

    December 6, 2019

Property ranking|Compared to 803 Shanghai properties
See all rankings
Room comfort score
7.4/10
Location score
8.1/10
Cleanliness score
7.5/10
Value for money score
7.5/10
Better than
83
%
of Shanghai properties
Better than
81
%
of Shanghai properties
Better than
72
%
of Shanghai properties
Better than
70
%
of Shanghai properties
Overall rating:

7.4

Very good
892 reviews
Cleanliness
7.5
Facilities
7.0
Location
8.1
Read all reviews >
What travelers say they love:
Clean, tidy, comfortable.
Daniel from Portugal
Solo traveler
More about City Hotel

More about City Hotel

City Hotel

City Hotel is the perfect choice for travelers who want to take in the sights and sounds of Shanghai. Experience an urban escape in Shanghai with a stay at City Hotel, with its exceptional location right in the city center. City Hotel puts numerous activities at your fingertips, with its convenient location just 3.7 km from the The Bund (Wai Tan).
At City Hotel, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Exploring Shanghai is made even more convenient with the taxi services available at the hotel. For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the City Hotel.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All rooms at City Hotel are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at City Hotel. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
City Hotel offers an excellent variety of recreational facilities. A relaxing end to every day is possible with a visit to the salon and steam room. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Shanghai. Be sure to visit Oriental Pearl Tower located 4.4 km away, an item on every checklist of those who travel to Shanghai. A great museum trip can be had at Shanghai Museum (Shanghai Bowuguan) located 1.8 km away, with local art that provides a sense of the region.


Reasons to stay here

Find rooms here that are cheaper than 81% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 89% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 82% of other accommodations in Shanghai.

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Amenities and facilities
Good
Facilities

7

Most talked about facilities

Housekeeping

33 mentions

Internet

26 mentions

Breakfast

21 mentions

Swimming Pool

15 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Physical distancing of at least 1 meter

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [charges apply]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [charges apply]
  • Wi-Fi [free]
Location
5-7 South Shaanxi Rd., Xintiandi and Huaihai Rd, Shanghai, China, 200020
Excellent
Location

8.1

Airports

  • Shanghai Hongqiao International Airport (SHA)
    12.2 km 30 min drive
  • Shanghai Pudong International Airport (PVG)
    34.5 km 49 min drive

Public transportation

  • Middle Huaihai Road Metro Station
    750 m 13 min walk
  • South Shaanxi Road Metro Station
    870 m 10 min walk

Hospital or clinic

  • Shanghai Ninth People's Hospital
    470 m 9 min walk

Shopping

  • South Bund Soft Spinning Material Market
    4.3 km

Convenience store

  • Alldays
    1.1 km 5 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Former French Concession
    1.5 km
  • Shanghai Museum (Shanghai Bowuguan)
    1.9 km
  • Nanjing Lu (Nanjing Road)
    2.6 km
  • Yu Garden (Yuyuan)
    3.0 km
  • The Bund (Wai Tan)
    3.7 km
  • Oriental Pearl Tower
    4.5 km
  • Shanghai Tower
    4.8 km
  • Shanghai World Financial Center
    5.0 km
  • Shanghai Disneyland
    21.5 km
  • Zhujiajiao Ancient Town
    40.2 km

Nearby landmarks

  • Moller Residence
    20 m
  • Shiatzy Chen Shop
    100 m
  • Shanghai Tang Shop
    170 m
  • Mandarava Shop
    210 m
  • Ye Huo Huwai Yingpin Dian Outdoor Shop
    220 m
  • Huaimao Green
    290 m
  • Shanghai Exhibition Center
    300 m
  • Citizen Café
    360 m
  • Maoming Road
    390 m
  • Andrew James Art Gallery
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • Additional charges apply for use of swimming pool, massage, fitness center, spa and sauna. The fee will be collected at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee600 CNY
  • Distance from city center1 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)83 CNY

The property

  • Number of rooms 270
  • Room voltage110
  • Most recent renovation2013
Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

The hotel can receive hubei guests. Hubei guests need to provide the release notice.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

Reviews of City Hotel from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.5
Facilities7.0
Location8.1
Room comfort and quality7.4
Service7.3
Value for money7.5
High score for Shanghai
Rating
9+ Exceptional (67)
8-9 Excellent (106)
7-8 Very Good (214)
6-7 Good (119)
<6 Below Expectation (122)
Time of the year
Mar - May (171)
Jun - Aug (143)
Sep - Nov (196)
Dec - Feb (118)
All guests (892)
All room types
All languages

Show reviews that mention 

Showing 628 verified guest comments
12345
9.3
Exceptional
KAR from Hong Kong SAR, China
Business traveler
Superior Room
Stayed 2 nights in March 2013

an excellent business hotel”

convenient location, nice neigbourhood

As expected it is a very convenient location, walking distance to Portman (Shanghai Centre) where most foreign companies are. I like City Hotel for many reasons and most importantly is the convenience. The service was very efficient and this is important for business hotel. I didn't spend time here for lunch, dinner or drinks but the breakfast was surprisingly up to par. Obviously not comparable to 5-Star foreign run hotels but the buffet was just right for business traveller. I was extremely pleased to see an egg station! Only negative was my room being at the far end corner where wifi was not receiving well at all. My Skype call has to be done near to the room door, over there at the bed side was poorly connected and the desk has absolutely NO signal...

Reviewed March 11, 2013

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8.0
Excellent
Michael from Canada
Solo traveler
Executive Room
Stayed 1 night in July 2016

A good stay in Shanghai”

I was living in China and went to Shanghai many times and tried different places. I searched on Agoda and found the City Hotel. I would have preferred to stay closer to a subway station and almost didn't book this one because it was a little further from a station that I usually like. I am glad I booked it though as it was a great 5 nights. The rooms were quiet and comfortable. I booked a non smoking room and floor and that was good for most of the time. There were still people smoking in the hallways and the area by the elevators with many no smoking signs around. Most of the front desk staff were good and the people at the concierge were very helpful. The pool was actually run by another company where the hotel guests were able to use but you need to bring a room towel. The area around the hotel was nice and not too crowded. It was between West Nanjing area and the Middle Huaihai Area both were a little walk but easily accessible. I would definitely stay there again.

Reviewed July 25, 2016

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9.3
Exceptional
kathleen from United States
Solo traveler
Superior Room
Stayed 2 nights in April 2014

Great space to relax”

Location was great

My stay at the City Hotel was very nice. The hotel was clean and well equipped with all the essential items for my comfort.The location is superb in a beautiful area of town close to all sorts of attractions.Walking distance to the Big Bud tour stop and Nanjing rd for major shopping.The staff is friendly and very helpful and I had no problem with language.The in house restaurants are fabulous breakfast is very good with a wide variety of foods.80 RMB for all you can eat and the steak house is amazing.Overall I would say that this hotel deserves a top rating from me.

Reviewed April 14, 2014

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9.0
Exceptional
Samantha from Singapore
Solo traveler
Executive Room
Stayed 3 nights in November 2010

Great location, room smaller than expected”

Easy 10-15 min walk to two metro stations, room very clean
Exec room was smaller than expected, service staff don't understand English

Good value for the location - easy access to Huaihai Road, Nanjing Road and metro stations on 2 different lines. We had free internet with the Exec Room and it was fast and reliable. Non-Mandarin-speaking guests may have problems with housekeeping and room service. They did not understand my request for an iron but did offer to come to the room and find out more. I liked the area around the hotel, with lots of small shops and eats. The HK restaurant next door and Shanghainese diner (for lack of better word) that sells pan-fried buns and noodles one block down before Starbucks is good.

Reviewed December 03, 2010

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8.7
Excellent
Donald from United States
Couple
Superior Room
Stayed 2 nights in April 2014

Great location, attentive staff, comfort, value”

Value, location, cleanliness

City Hotel is very nicely located in Shanxi Road - a quiet, boutique and tree-lined main street, convenient to wherever you want to go in Shanghai. The staff was very helpful and pleasant, even obtaining tickets for us before we checked in and called from another city. They spoke excellent English. The room, though not luxury, is very well-equipped and extremely clean and well-kept. On the 21st Floor, it offered a terrific view of the city. The only downside was we were told that "for this room", presumably meaning an Agoda booked room, free internet wasn't included -- it would cost the equivalent of $10/day.

Reviewed May 02, 2014

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8.3
Excellent
KULVINDER from United Kingdom
Solo traveler
Executive Room
Stayed 2 nights in January 2013

Great overall/Cost/Location/ but small rooms”

good

i stay @ this hotel each time i visit shanghai. the cost/room size/deal/ is best . good location. short walk to nanjing rd & close to huahai road bars & restaurants. many other hotels nearby . bigger rooms @ higher costs but less westerner friendly. or cheaper & very little english spoken. i need decent facilities for western travellor /english widely spoken & understood/ indoor pool/spa/ western steakhouse with draft beers. good business centre/fast broadband.

Reviewed January 28, 2013

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9.0
Exceptional
Felicia from United States
Solo traveler
Superior Room
Stayed 2 nights in November 2014

lives up to its reputation”

food, location, price

City Hotel is located in Shanxi Road - a quiet, boutique and tree-lined main street, convenient to wherever you want to go in Shanghai. The staff was very helpful and pleasant, They spoke excellent English. The room, though not luxury, is very well-equipped and clean and well-kept, it offered a terrific view of the city.

Reviewed January 24, 2015

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8.7
Excellent
DANIEL from United Kingdom
Solo traveler
Superior Room
Stayed 4 nights in January 2010

4 Nights at the city hotel”

Location and staff
Bathrooms need updating

From the moment I arrived at the city hotel I was greeted with a smile, the reception staff speak very good English and went out of their way to help me find locations on a map they provided. The rooms are fine fresh and clean the bathrooms look a little dated but clean all the same. On the 5th floor of the hotel there is a restaurant/bar that serves great food and a good atmosphere in the bar to relax and chat. I would return to this hotel on my next visit to shanghai for sure.

Reviewed January 20, 2010

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8.0
Excellent
KULVINDER from United Kingdom
Solo traveler
Executive Room
Stayed 2 nights in August 2012

Great overall/Cost/Location/ but small rooms”

Good for western travellers

At moment undergoing big refurbishment but i visit shanghai often and always stay @ this hotel. Good location/ Prices & Facilities for westerners. I haver stayed @ all other local hotels: cheaper hotels have poor facilities or little english spoken( yan-an hotel cheaper but you get what you pay) Equatorial & Hilton better hotels/Bigger rooms but Twice the cost. Best get executive room @ City Hotel. Best overall costs Package. fast internet free for executive roons. Taking basic room & adding on internet/Breakfast etc actually costs more!!. Exec rooms allow free entry for swimming pool/Gym etc.

Reviewed August 13, 2012

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8.0
Excellent
Margareta from Sweden
Business traveler
Superior Room
Stayed 6 nights in May 2011

Perfect location!”

The location and good value for money

This hotel is located right in the middle of Nanjing Lu and Huaihai Lu, which is a perfect place to stay in Shanghai. Appr. ten minutes walk each way. The hotel has a quite okey standard, but you can skip the breakfast and try Starbucks some minutes away. The rooms are small but functional and there is a gym and an indoor pool. The café in the lobby is far too expensive. The staff is polite and (almost) English talking. No noice around as far as I have experienced and I'v been staying here several times. Margareta Jonilson, freelance journalist, Sweden

Reviewed June 22, 2011

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9.7
Exceptional
Todd from United States
Business traveler
Executive Room
Stayed 3 nights in August 2011

Not a complaint after maybe 20 stays at City Hotel”

Wifi,large bathroom, 4 or 5 blocks to Starbucks and a few more to subway, friendly staff

I have been traveling for business to Shanghai for several years and finally settled on City Hotel for every stay. Close to Bund and other areas of interest, nice shopping and stores a stones throw away. Try the dumplings just down the street. The ones friend in huge (3 feet across) steel bowl.

Reviewed August 29, 2011

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8.0
Excellent
KULVINDER from United Kingdom
Business traveler
Executive Room
Stayed 2 nights in March 2012

good location/package/costs for western travellers”

good location/westerner friendley hotel

rooms are not big; average 25m2. costs+overall benefits mean i always stay here on business in shanghai. there are cheaper hotels but eg nowindows in room/slow internet/no english etc. this hotel has good english facilities/business centre/fast internet/good selection western food/bars/indoor pool+spa etc. other local hotels or less/nightly do not have good facilities & i have stayed @ all. hilton better but double+ costs. equatorial slightly better but costs much more. executive room is best night. draft beer in american type steakhouse 5thfloor. walking distance to nanjing rd west main shopping area.

Reviewed March 29, 2012

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9.2
Exceptional
Delores from United States
Couple
Superior Room
Stayed 2 nights in July 2016

Great hotel for us...”

Every time in China or I Shanghai we stay at City Hotel. It is in a perfect location for us and we like to go to this familiar hotel each year or each time in Shanghai...it is like a second home to us!

Reviewed August 05, 2016

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8.8
Excellent
Alina from Russia
Couple
Executive Room
Stayed 1 night in November 2018

Good choice”

It's a good hotel, not excellent but very good one. Very nice location, not far from subway station line 1, walkable to line 2. Around there are a lot of nice places to see. It's clean in the room, with nice view of the city. Had breakfast included just for one person, but could buy for the second one and was not expensive. Furniture is not very modern but it looked more old on the pictures compare to real life. Highly recommend to stay in this hotel. Try to book in advance to get better deals.

Reviewed December 03, 2018

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8.0
Excellent
Ian from Canada
Solo traveler
Superior Room
Stayed 2 nights in November 2014

better than average chinese hotels”

Clean, comfortable, friendly

Good stay for the weekend in Shanghai. I hate how all the rooms in China are smoking rooms so City Hotel is great because there are some non-smoking rooms. It costs more than average Chinese hotel but it is better. Staff is friendly and when I complained that it was too hot and the window was sealed shut, they sent someone up to unlock the window. Bathroom was clean but drain was slow. Nothing's perfect. Top location for spending a weekend in Shanghai.

Reviewed November 24, 2014

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10.0
Exceptional
kathleen from United States
Solo traveler
Superior Room
Stayed 3 nights in April 2015

Home away from home”

Customer service,location,clean and always get everything I need.

I have stayed at City hotel many times in the past 2 years. I never think about going else where. The service is always great the main staff speak English and are friendly and knowledgeable about the city where to go for the best food sight seeing and local events. The room service food is good and always served hot and fast. Location is great many places within walking distance for shopping food and local sights. The area is quiet and clean and offers great walking routes around the area.

Reviewed April 06, 2015

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10.0
Exceptional
Joseph from United States
Business traveler
Superior Room
Stayed 1 night in September 2012

Nice hotel great location”

best value in Shanghai

Hotel is not so close to the subway but is walking distance to West Nanjing Road and Hueihai Road. Hotel is very clean, nice staff who speak English. Taxi access is easy. This hotel is easily best value for the money in shanghai area. 10 minutes taxi ride to Xintendi, Tienzhifang, Xujahuei, The Bund. Lot's of Westerners stays at this hotel. Bathroom is mid size but contemporary design. Very clean. Bed is comfortable.

Reviewed September 19, 2012

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8.7
Excellent
Loretta from Canada
Group
Superior Room
Stayed 3 nights in September 2012

Good hotel and good services.”

Good location for travellers

I went to Shanghai with my husband and friends. We stayed at City Hotel. All of us like this hotel, nice hotel, good services and good location. I will choose this hotel again next time when I visit Shanghai.

Reviewed October 02, 2012

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7.7
Very good
Tanita from Austria
Solo traveler
Stayed 5 nights in February 2013

Alright for short stay”

about 8 min to South Shaanxi Metro Station (line 1)

I spent a few days in City Hotel Shanghai. The location is close to the Metro, which makes it very easy to discover the city. There are also a lot of stores for shopping, a starbucks and a McDonald's (for those who care about it) along the way. The bathroom was of sufficient size and clean. I really liked the bed as it was quite big and soft. The view was alright. However, the room had a carpet floor with some bigger stains on it. They provide slippers (even new ones every day, if you remove them) but this something I did not appreciate. The TV had HBO, showing movies in english (only commercials between movies). The pool looks beautiful, but IT COSTS EXTRA. 100RMB (~12 Euro), I think every day. Internet in the room cost me 60RMB a day. Also FYI, I had to pay deposit of 300RMB per day) The breakfast consisted of a buffet, offering fruit, cereal, cheese, sausage and more warm, mainly western-style dishes. Hope this is helpful for you guys!

Reviewed March 07, 2013

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7.0
Very good
KHIAN from Singapore
Business traveler
Executive Room
Stayed 5 nights in April 2012

Location not bad. ”

Some taxi drivers just couldnt find the way.

overall is not bad. apart from hotel under going major exterior renovation, the overall stay was ok. breakfast was just normal, dont expect fantastic ballroom serving or international spread of food. hotel staff speak english too. most of the time you may have to wait for quite a while for the hotel staff to get you a taxi. and also due to the hotel is located on a one way traffic, some taxi drivers just couldnt get a right turn in. you may have to end up walking a bit. rooms are ok, clean and no foul smell. you get free internet on executive rooms. walking distance to huaihai rd where all shopping and food joints are located.

Reviewed April 25, 2012

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